Costabella Tropical Beach Hotel
Costabella Tropical Beach Hotel
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10.0
Exceptional

"Staff is very accommodating, great facilities and good food."

Simon

|

May 7, 2018

 Costabella Tropical Beach Hotel
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Lobby Costabella Tropical Beach Hotel
Lobby
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Interior view Costabella Tropical Beach Hotel
Interior view
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Swimming pool [outdoor] Costabella Tropical Beach Hotel
Swimming pool [outdoor]
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See map Costabella Tropical Beach Hotel
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Good
Location
6.9
See all 6 photos Costabella Tropical Beach Hotel
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What guests are saying:
Nice pool and beach access.
Alyson from Hong Kong
Family with young children
The very friendly staff and awesome food.
Jelmer from United States
Business traveler
Location is bit far from public areas, but you can take regular taxis, uber etc. Staff is really friendly and helpful. 24hr dining available. Beach is small and not that scenic, but water sports are available
Hirantha from Sri Lanka
Couple
The top of my opinion was that lots of nationalities are in the hotel. AS not that good breakfast menu as their facilities, but staffs are very kind. My families were very happy with their service and the great ocean view.
Heekyung from South Korea
Solo traveler
Far from the city but my parents really enjoyed our stay. Facility and room are great. Staffs are friendly and very accommodating.Buffet breakfast and restaurant are pricey but good and could feed 2-3 people per meal. We will come back hopefully soon.
Cherry from Philippines
Family with young children
If you'r looking for private place, you have to choose this hotel. It quite far from city, but you will really enjoy the silence. I love the sofa right in front of the private beach. With friendly staff, and huge bed. I'm really enjoyed.
Easter from Indonesia
Couple
Pros: Room is clean, Friendly and attentive staff, food is great, Reasonable price, Pokémon go, Filipino hospitality Cons: Slow Wi-fi, Sand in shoreline is ok, beach has many algae, lacks outdoor interactive facilities for kids
Philip from Philippines
Family with young children
It was a short stay, but it was very pleasant. It is a beautiful location with beach access. The room was excellent! The staff was professional and polite. Perhaps the only downside is the somewhat remote location. But maybe that is what you are looking for...
COSTA from Brazil
Solo traveler
Very good
From 2411 reviewsSee what guests said
7.7
/
10
Excellent service
8.2
Recommended by 88% of guests
Value for money7.7
Distance to city center24km
Location rating6.9
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport4.4 km
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.0
Very good
Room comfort & quality
This property is in high demand!Booked 73 times this week | 38 travelers are looking at this property right now
Two Bedroom Suite
Two Bedroom Suite
...
  • Room size: 86 m²/926 ft²
  • Sea view
  • 2 double beds and 1 king be...
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Premier Deluxe Poolside
Premier Deluxe Poolside
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 2 double beds or 1 king bed
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Deluxe Balcony
Deluxe Balcony
...
  • Room size: 24 m²/258 ft²
  • Pool view
  • 1 single bed and 1 double b...
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Suite Double
Suite Double
...
  • Room size: 31 m²/334 ft²
  • Ocean view
  • 1 queen bed or 1 single bed...
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Superior Room
Superior Room
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 1 single bed and 1 double b...
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Deluxe Pool Side
Deluxe Pool Side
...
  • Room size: 23.8 m²/256 ft²
  • Pool view
  • 1 single bed and 1 double b...
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Superior Double or Twin
Superior Double or Twin
...
  • Room size: 36 m²/388 ft²
  • Shower and bathtub
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Double Deluxe Pool View
Double Deluxe Pool View
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 2 double beds
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Suite Sea View
Suite Sea View
...
  • Room size: 31.36 m²/338 ft²
  • Beach view
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Twin Deluxe Premier
Twin Deluxe Premier
...
  • Room size: 36 m²/388 ft²
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What people love about the property

  • 8.4
    Excellent

    "Great place n nice to stay"

    Patricio M.

    |

    September 12, 2016

  • 9.6
    Exceptional

    "Great breakfast and night ocean view is so nice"

    HANA

    |

    April 16, 2018

  • 8.8
    Excellent

    "Green environment, delicious food, nice pools and cute beach!"

    Abraham

    |

    November 1, 2016

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More about Costabella Tropical Beach Hotel

More about Costabella Tropical Beach Hotel

9.6
Exceptional

"Exceptional staff and customer service."

Wendy

|

January 10, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Feria
9.9 km American, Asian, Chinese
KFC
10.0 km American, Fast food, Halal
Dunkin' Donuts
10.0 km American, Fast food
Asian cuisine
Asian cuisine
Adora's Restaurant
9.3 km Asian, European
Cafe Breeze
9.9 km Asian, Filipino, International
Chowking
10.0 km Asian, Chinese, Fast food

What they offer

8.8
Excellent

"Bedding comfortable and shower spacious and good pressure."

Claire

|

May 3, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.

Real reviews from real guests

Agoda Reviews (2411)Booking.com Reviews (1940)
7.7
/
10
Cleanliness8.0
Facilities8.0
Location6.9
Room comfort and quality8.0
Service8.2
Value for money7.7
Provided by verified guests of Agoda
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All guests (2411)
All room types

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Showing 1942 verified guest comments
12345
8.0
Excellent
Apurba from Philippines
Group
Premier Deluxe Poolside
Stayed 3 nights in October 2018
Very good”
The ambience and the interiors are very well done. The platform near the beach is very nice. We were travelling with mixed aged group from 7 till 75, so choice of food for varying palette was important to us. Both the restaurants had good food. We liked the recreational activities in the hotel. The bigger pool was under maintenance, so we couldn't enjoy it completely as the secondary pool was crowded.
Reviewed January 06, 2019
9.6
Exceptional
Francel
Group
Deluxe Pool Side
Stayed 1 night in January 2019
Second time”
It was our second time to stay in Costabella. The first one (last April 2018) was great. However, during our recent stay (January 2019) we had some problems. We booked for 2 rooms. 1- rooms were not yet available by 3PM (check-in time; even after 3:20 which they promised the rooms’ availability (housekeeping issue) 2- we were expecting for bathtubs, but there are none. Despite the problems the receptionist was able to help us and resolve the issues. 1- she gave us one spare room to stay in for a while waiting for our (supposed to be) rooms. 2- she changed one of our rooms to the one that has bathtub (upgraded as she mentioned, but I don’t understand how did it become an upgrade when there should really be bathtubs on Pool Deluxe rooms). Since the original rooms were not yet available by 3:30, I just asked the receptionist if she can switch one of booked rooms to the one where we were staying (for the meantime). The other one was upgraded(?) anyway. It was a little disappointing, but all in all we still enjoyed the facilities. We would still stay here the next time we visit Cebu. Just want to commend the receptionist who helped us. Forget her name tho.
Reviewed January 13, 2019
9.2
Exceptional
Ria from United States
Group
Superior Room
Stayed 3 nights in January 2019
Paradise at its best”
This place is amazing! The food, the rooms, the comfortable bed and pillows, the veiw! Oh and the massage!!! Everything was just perfect... except some of the staff members weren't as friendly as the rest. I guess l got used to the other resorts on the other islands like Palawan and Batangas where the staff was just supper kind and friendly. Cebu was not that way. Although i highly recommend this resort and would stay here again when i come back to Cebu.
Reviewed January 12, 2019
6.0
Sarah from Australia
Family with teens
Deluxe Balcony
Stayed 3 nights in January 2019
Overpriced and remote location”
We arrived at night and hotel foyer looked lovely. Staff very friendly. Our delux room with pool view was facing wall. Next day we were upgraded to better room. The layout of the hotel is awkward so unless you are in the premium rooms you dont get proper views. No one swims in the beach. Breakfast food was lovely. Taking transport for hotel overpriced...basic tour over 5000 Pesos for 1 person! Taxi surcharge of 50 pesos. Food at resturants ridiculous prices. However you feel a little trapped here once you get here because its isolated unless you get taxi or private car for over inflated price. The staff work very hard to keep ground beautiful and guests happy. Our room was very comfortable but lacked little things like bath gel for bath, sewing kit, hair cap etc. I'd rate hotel 5/10
Reviewed January 15, 2019
9.6
Exceptional
Manuel from Philippines
Group
Deluxe Pool Side
Stayed 1 night in January 2019
Nice hotel at mactan”
Everything was like expected, nothing is missing.
Reviewed January 13, 2019
10.0
Exceptional
Simon from United States
Couple
Superior Room
Stayed 3 nights in January 2019
Exceptional”
One of our must visit resorts in Cebu. We know most of the staff. Very helpful. Food is good. Pools and beach access.
Reviewed January 11, 2019
8.4
Excellent
grace from Australia
Solo traveler
Premier Deluxe Poolside
Stayed 5 nights in January 2019
Nice surprise ”
I got a bit scared getting to the hotel because the sorrounding areas didnt look very safe but once inside the resort my worries went away. My room was huge. I have everything i needed. The staff were also very courteous and friendly. The breakfast was also good mix. I travelled with my sister and foreigner husband who was very picky with his food.. the staff were quite accommodating to his wishes. I would recommend this resort.
Reviewed January 09, 2019
9.6
Exceptional
jeremy from Saudi Arabia
Family with young children
Premier Deluxe Poolside
Stayed 2 nights in October 2018
Great place for kids and adults alike”
Very good resort..only booked for 4 or 5 nights initially ..but ended up extending 4 times for a total of 10 days. Only thing I think they need to improve on in my opinion is to get the waitresses to proactively canvas people round the pool or beach area for drinks etc mist of the time I had to go and physically ask at either of the restaurants..I think it's more a training issue as the staff in general were fantastic!!
Reviewed November 02, 2018
8.0
Excellent
Anthony from Qatar
Couple
Deluxe Pool Side
Stayed 1 night in October 2018
Great place to Relax”
Very good stay, excellent service and food. Facilities were great and we have a nice relaxing time, just disappointed we could only stay one night but my son and daughter stayed the next night and they had a great time too,
Reviewed October 23, 2018
6.8
Good
Gregory from United States
Couple
Deluxe Balcony
Stayed 4 nights in December 2018
Romantic ”
My wife and I came to this beautiful resort setting for a romantic get away. It WAS! EXCEPT for the loud and obnoxious parties as the resort would allow outside groups to come in and use the place during the day like 10 am - 4 pm It was awful!! So at the cost of having some group of 20-30 people have their party Costabella Resort sacrifices the peacefulness and enjoyment of those people actually PAYING to stay at the resort. We requested several times to the front desk that the party please turn down the PA system. The entire island of Mactan doesn't need to hear this person talk. ( there is only like 20 people in 3-5 meters area ) But nooooooo. It was so bad we could not enjoy the resort during the day and had to go out to another place. ONLY IN THE PHILIPPINES! If I book this place again I will confirm that there are no outside groups coming to use the resort during my stay. Sad but true!!
Reviewed December 21, 2018
10.0
Exceptional
Jessie from Philippines
Couple
Premier Deluxe Poolside
Stayed 1 night in January 2019
Excellent”
Perfect
Reviewed January 13, 2019
8.0
Excellent
KWON from South Korea
Couple
Superior Room
Stayed 1 night in June 2018
nice swimming pool”
actually, room condition is not bad, they have beautiful swimming pool, they are so kind and friendly. most of all, cheap price is good for me. In short, It’s very fantastic ! add.. there is so many gekoes... i don’t want them..but it’s okay. they didn’t come in to my room.
Reviewed August 30, 2018
10.0
Exceptional
Leopoldo from Philippines
Family with young children
Superior Room
Stayed 3 nights in December 2018
Fun and relaxing 👍😊❤️”
We will stay again👍😊❤️
Reviewed December 30, 2018
7.2
Very good
gregory from United States
Solo traveler
Superior Room
Stayed 1 night in December 2018
Very good”
It took more than 10 hrs for the room to cool down. I loathe hotels that are so tight on funds that they allow rooms to boil like a sauna and leave the problem with the guest using the power slot that requires hotel key. If you know a guest is checking in, at least cool the room down a few hours ahead of time. To make matters worse, the power slot for this room required a different design than a typical hotel card. That meant when I left for dinner I had to take my key with me, thereby shutting off the AC so that after dinner I could come back to an unbearably hot room.... which took until morning to cool down.
Reviewed December 09, 2018
9.2
Exceptional
AURORA from United States
Couple
Superior Room
Stayed 1 night in November 2018
Exceptional”
The facilities are beautiful and the food had some of the best we had in PI! The massages were delightful, we even bought massage oils from the spa. We booked the cheapest room and it did not get a lot of light, which if we were staying longer, I would have gotten upset about. We had a view of construction out of our only window. The ocean water was not pretty to swim in, but we went in November so maybe it's different another time of year. The pool was fantastic.
Reviewed November 30, 2018
10.0
Exceptional
Nyasha from Hong Kong
Solo traveler
Suite Double
Stayed 6 nights in September 2018
Outstanding hotel! ”
Everything was seamless from the time I booked my stay till the time I left. I sent some requests to the hotel before I arrived and all my requests were taken care of by the amazing guest services staff. The staff at the hotel were so friendly and such a pleasure to deal with. The staff at the restaurant stood out as they remembered my preferences after my first day at the hotel so always had a personal touch when I went for meals. Booking activities with the hotel was easy and appreciated the staff's focus on safety at all times. All in all, it was a great experience, would highly recommend the hotel and will definitely stay again during my next trip to Cebu!
Reviewed November 18, 2018
8.4
Excellent
Harry from Switzerland
Couple
Premier Deluxe Poolside
Stayed 2 nights in March 2018
Renovated Hotel with a nice ambiance”
I really liked to stay here. It was good for Swimming (no sandy beach) and it has a fun room to Play dart od Billard. The Hotel is filled with many trees and grren plants. The staff was very friendly. My wife and I enjoyed it very much.
Reviewed July 12, 2018
10.0
Exceptional
JENNIFER from United States
Couple
Superior Room
Stayed 4 nights in May 2018
Exceptional”
Stayed here while we ere in Cebu. Pleasant staff, good food. Cleanliness is superb. Amenities and the buffet breakfast was awesome. Lots of choices. Our room waswarm though but they gave us a fan that helped a lot! Will definitely go back!! Recommended for all travelers!!
Reviewed June 08, 2018
8.0
Excellent
simon from United States
Business traveler
Deluxe Pool Side
Stayed 2 nights in January 2018
My goto weekend getaway”
I've been to the costabella about 5 times and i stay for the weekend. Facilities are really nice, beach is nice and the lounge furniture on the beach is great. If you just want to relax , its great. if you want to play in the pools thats great as well. Breakfast was great , food overall is great. I love this place
Reviewed June 08, 2018
8.8
Excellent
Carlo from Philippines
Group
Superior Room
Stayed 2 nights in April 2018
Great resort with awesome greenery!”
Awesome beach resort with clean and green surroundings and white sand beach. Rooms and sheets are clean, housekeeping is superb. Food and service is great, especially their breakfast spread. Hope they have better transpo service coming in and out of the hotel though.
Reviewed May 06, 2018
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