Costabella Tropical Beach Hotel
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8.0
Excellent
15.7% this month
/10
(5225 reviews)See what guests said
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7.1
Very good
Location rating score
Very good location
Parking
FREE
  • SM City Cebu10.08 km
  • Fort San Pedro11.07 km
  • Museo Sugbo11.09 km
  • Cebu Metropolitan Cathedral11.39 km
  • Basilica De Sto. Nino11.45 km
  • Magellan's Cross11.5 km
  • Ayala Center Cebu11.72 km
  • Taoist Temple14.01 km
  • Chapel of San Pedro Calungsod14.02 km
  • Tops Lookout17.5 km
  • Free Wi-Fi

    Costabella Tropical Beach Hotel

    Buyong, Mactan Island, Mactan Island, Cebu, Philippines, 6015 - See map

    61 travelers are looking at this property right now

    Book now before it's too late!

    "Facilities are really nice, beach is nice and the lounge furniture on the beach is great."
    simon - June 8, 2018
    Exceptional reputation
    Recommended by 93% of guests
    Excellent service
    8.3 rating for service
    Excellent facilities on premise
    8.2 facilities on premise
    Excellent cleanliness
    8.1 rating for cleanliness
    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Cheaper than 94% of all properties in Cebu in the last 24 hoursCompared to 4,726 Cebu properties at Agoda for various dates
    Value for money7.9
    Distance to city center24km
    Location rating7.1
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport4.4 km

    Rooms available at Costabella Tropical Beach Hotel

    8.0
    Very good
    Room comfort & quality
    Junior Suite
    Junior Suite
    ...
    • Room size: 31 m²/334 ft²
    • Ocean view
    • 1 queen bed or 1 single bed...
    Enter dates to see prices
    Two Bedroom Suite
    Two Bedroom Suite
    ...
    • Room size: 86 m²/926 ft²
    • Sea view
    • 2 double beds and 1 king be...
    Enter dates to see prices
    Premier Deluxe Poolside
    Premier Deluxe Poolside
    ...
    • Room size: 36 m²/388 ft²
    • Pool view
    • 2 double beds or 1 king bed
    Enter dates to see prices
    Deluxe Balcony
    Deluxe Balcony
    ...
    • Room size: 24 m²/258 ft²
    • Pool view
    • 1 single bed and 1 double b...
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    Deluxe Pool Side
    Deluxe Pool Side
    ...
    • Room size: 24 m²/258 ft²
    • Pool view
    • 1 single bed and 1 double b...
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    Superior Room
    Superior Room
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 double bed and 1 single b...
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    Superior Double or Twin
    Superior Double or Twin
    ...
    • Room size: 36 m²/388 ft²
    • Shower and bathtub
    Enter dates to see prices
    Double Deluxe Pool View
    Double Deluxe Pool View
    ...
    • Room size: 36 m²/388 ft²
    • Pool view
    • 2 double beds
    Enter dates to see prices
    Suite Sea Front
    Suite Sea Front
    ...
    • Room size: 50 m²/538 ft²
    • Beach view
    Enter dates to see prices
    Suite Sea View
    Suite Sea View
    ...
    • Room size: 31 m²/334 ft²
    • Beach view
    Enter dates to see prices

    What people love about Costabella Tropical Beach Hotel

    • 7.2
      Very good
      Staff 

      "The hospitality and ambiance is good especially when you go to their beach view or side."

      jocelyn

      |

      July 15, 2018

    • 9.2
      Exceptional

      "This place is amazing!"

      Ria

      |

      January 12, 2019

    • 9.2
      Exceptional
      Staff 

      "Friendly staffs, excellent security and clean environment."

      YongLee

      |

      July 6, 2018

    Property ranking|Compared to 4,726 Cebu properties
    See all rankings
    Room comfort score
    8.0/10
    Room size
    37 sqm.
    Review score - United States
    8.2/10
    Service score
    8.3/10
    Better than
    98
    %
    of Cebu properties
    Bigger than
    98
    %
    of Cebu properties
    Better than
    97
    %
    of Cebu properties
    Better than
    96
    %
    of Cebu properties
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    More about Costabella Tropical Beach Hotel

    More about Costabella Tropical Beach Hotel

    8.4
    Excellent

    "The staff were also very courteous and friendly."

    grace

    |

    January 9, 2019

    Description

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    Most talked about facilities

    Beach
    166 mentions
    Swimming Pool
    135 mentions
    Food & Dining
    111 mentions
    Breakfast
    86 mentions

    What they offer

    7.6
    Very good
    Staff 

    "Like the view nice staff ."

    Gladys

    |

    December 10, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    La Marina
    Cuisine:American, Asian, International
    Menu:Buffet, A-la-carte
    Brisa
    Cuisine:Asian, Chinese, Japanese
    Menu:Buffet
    Luna Tapas + Bar
    Cuisine:Mediteranean, Pizza, Spanish
    Menu:Buffet

    Nearby restaurants

    American cuisine
    American cuisine
    Feria
    9.9 km American, Asian, Chinese
    KFC
    10.0 km American, Fast food, Halal
    Dunkin' Donuts
    10.0 km American, Fast food
    Asian cuisine
    Asian cuisine
    Adora's Restaurant
    9.3 km Asian, European
    Cafe Breeze
    9.9 km Asian, Filipino, International
    Chowking
    10.0 km Asian, Chinese, Fast food

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Costabella Tropical Beach Hotel from real guests

    Overall rating
    8.0
    Excellent
    From 5225 reviews
    Provided by verified guests of
    Agoda Reviews (2959)Booking.com Reviews (2266)
    Rating via Agoda7.9
    /
    10
    Very good
    15.7% this month
    Cleanliness8.1
    Facilities8.2
    Location7.1
    Room comfort and quality8.0
    Service8.3
    Value for money7.9
    High score for Cebu
    Rating
    9+ Exceptional (545)
    8-9 Excellent (459)
    7-8 Very Good (582)
    6-7 Good (293)
    <6 Below Expectation (372)
    Time of the year
    Mar - May (520)
    Jun - Aug (596)
    Sep - Nov (531)
    Dec - Feb (604)
    All guests (2959)
    All room types
    All languages

    Show reviews that mention 

    Showing 2251 verified guest comments
    12345
    3.2
    Sheila from Philippines
    Family with young children
    Two Bedroom Suite
    Stayed 1 night in July 2019

    upgraded or downgraded?????”

    we booked for a 2 bedroom suite so that we will be together in 1 room, we pay 20800.00 for the said room booked last november 2018, just last July 18-20 ,2019 we stayed in Radisson blu then transfered to costabella since our velez 25th year reunion will be there, we did not even avail of the promo/discount given to our batch because the was no 2 bedroom suite among the choices, we checked in at around 4 pm last July 20, I was told that we will be upgraded to 2 suite rooms, at first i was hesitant because a booked a 2 bedroom suite last Novemebr 2018 and now we will be staying in 2 separate rooms? we are very disappointed with our accomodation, the entrance door floor was flooded with water from the restroom, mosquitos are sleeping with you , the restroom sink will not drain, reported but nothing done. waste of money, P20800.00 for such accomodation? wake up costabella check your rooms, offer something worth our money. Indeed we were downgraded with our accomodation!!!!

    Reviewed July 22, 2019
    9.2
    Exceptional
    Catherine from Philippines
    Couple
    Superior Room
    Stayed 1 night in July 2019

    Surprisingly good”

    We enjoyed our stay here - clean and well maintained place, clear beach and fine sand and they have courteous and helpful staff which is a plus! Glad we found this.

    Reviewed July 24, 2019
    6.8
    Good
    Reto from United States
    Family with young children
    Premier Deluxe Poolside
    Stayed 5 nights in July 2019

    Used to be good.....!!!”

    It is my third time in Costa Bella Resort. The first time, I was so pleased. The staff was attentive , the food was very good, and overall pleasant besides I always thought the pools are too small for the mass of people in the Hotel , their sister property Montebello has much better pools. There is no control over the children, the staff is there but not there. The food quality and taste has declined substantially and the hotel is getting worn out and old. The AC was a constant trouble, calling an engineer second that because he agreed and just brought us a fan to ease the heat. There seems no management in that property. I am a Hotel Manager and I must say, I would doubt I go back. I have a house nearby which is currently rented. Disappointing place.

    Reviewed July 16, 2019
    10.0
    Exceptional
    Rosabelle from United States
    Couple
    Superior Room
    Stayed 1 night in May 2019

    Best Island Hopping Tour Ever!”

    My favorite part of this resort was the island hopping tour they offered. We were able to travel to 3 different islands and go snorkeling! The guy who did the tour was very nice and provided excellent service! I will be coming back to this resort for another tour! I HIGHLY RECOMMEND coming to Costabella.

    Reviewed May 06, 2019
    5.2
    Ailleen from Philippines
    Family with teens
    Superior Room
    Stayed 3 nights in June 2019

    Above average”

    Love the beachfront, but won’t be able to swim because the beach is not that maintained. We were told by a staff that visitors can only visit us for 2 hours which is very surprising and that they need to leave their IDs at the reception. Food is great but expensive. Location is very traffic and very tiring to go back after a tiring daytrip. Bed is not that comfortable and room lacks hygiene kit and no slippers. Shower needs improvement, too high water pressure and shower heater is too hot. Security is best and staff are nice.

    Reviewed June 30, 2019
    9.2
    Exceptional
    sabrina from Philippines
    Family with young children
    Deluxe Pool Side
    Stayed 1 night in July 2019

    Great”

    The place is good. But far from the city. Might need grab or taxi to go to small restaurant outside. But you can do take out order or delivery incase. The place is relaxing. The breakfast is good.

    Reviewed July 17, 2019
    9.6
    Exceptional
    Christine from United Kingdom
    Family with young children
    Premier Deluxe Poolside
    Stayed 3 nights in May 2019

    Lovely hotel”

    Very lovely hotel and child friendly. The staff members go above and beyond in their customer service skills.

    Reviewed July 14, 2019
    10.0
    Exceptional
    Andrea from Philippines
    Family with teens
    Superior Room
    Stayed 2 nights in April 2019

    Exceptional”

    Loved our entire stay at Costabella! Everybody was so nice and accommodating. Shout out to Kevin who switched us to a better room after the air conditioning unit was not working in the first room provided to us. Food was also good though better if they provided more Filipino dishes in the breakfast buffet.

    Reviewed April 27, 2019
    10.0
    Exceptional
    Kimberly
    Couple
    Deluxe Pool Side
    Stayed 2 nights in June 2019

    Beautiful resort & wonderful staff ”

    The beach resort was a last minute plan while in Cebu. So glad we decided to stay a couple days. The resort was clean, quiet, and relaxing. The staff was exceptional. Would definitely stay here again.

    Reviewed June 15, 2019
    10.0
    Exceptional
    Milliel from Philippines
    Family with teens
    Two Bedroom Suite
    Stayed 1 night in June 2019

    The staff was very friendly, and always serving with a smile. Rooms and views are exquisite.”

    Definitely recommending Costabella, not only because their rooms and facilities are great, but also the staff is very warm and friendly. Oh, and the view especially at the beachfront rooms are amazing. Will stay here again and again. And again.

    Reviewed June 05, 2019
    8.8
    Excellent
    Katrina from Philippines
    Group
    Deluxe Pool Side
    Stayed 2 nights in May 2019

    Awesome”

    Pros: The staff are amazing, they’re so kind. The food in the restaurants are great. I especially loved Luna, their tapas and bar resto. They have a gym, a spa, and basically everything is reasonably priced. The beach is white sand, and there’s a boardwalk with cabanas and day beds. Cons: The pool’s a bit small. They technically have 3, but they can’t accomodate a big crowd. The beach is white sand however, the boardwalk on the right and the breakwater on the left makes the effect of the low tide quite exceptionally awful. The tide starts lowering at around after lunch and when it’s the lowest tide, the beach is quite nasty to look at. So basically you can only swim in the immediate beach area in the morning. There was a beach wedding on an afternoon we were there and we felt bad for the couple. Not the best beach to have celebrations like that.

    Reviewed June 03, 2019
    7.2
    Very good
    Jeffrey from New Zealand
    Couple
    Premier Deluxe Poolside
    Stayed 4 nights in May 2019

    Its ok but there is better”

    You have to share the hotel facilities with conferences and day guests so the place is busy but security is good. You can only rent the kayaks in the roped off beach ridiculous. Drinks are expensive compared to other hotels I have stayed in. The food is also western prices but I must admit it is good quality and clean. Its more a korean filipino hotel which is ok but expect the majority of guests from these countries.

    Reviewed May 19, 2019
    9.2
    Exceptional
    Joel
    Group
    Superior Room
    Stayed 3 nights in April 2019

    Pleasant family oriented resort”

    We arrived at 7am in the morning and greeted by friendly staff. We were not able to check in, but the staff offered a changing room for us to freshen up. Some of the best food I've ever had at a resort! We mostly ordered breakfast buffet and ate ramen noodle soup practically every day. The other dishes they offered were just as tasty. The room A/C was the best!. The beds are a little small but comfortable. The staff catered to our every need within reason. They have a nice bar and lounge area and drinks and food were pretty reasonable. The views and access to the ocean were on point! I was very pleased with this hotel and would definitely stay here again.

    Reviewed May 04, 2019
    9.2
    Exceptional
    Mohamed from South Africa
    Couple
    Superior Room
    Stayed 6 nights in April 2019

    Exceptional”

    Good location , friendly staff. the resort is value for money and very child friendly. the rooms nearest the beach are the best , it gives you a real holiday feel. The only drawback at the resturant is that it does not cater halal for the people of the muslim faith. i would recommend this resort to anyone that wants a good realaxing , value for money holiday.

    Reviewed May 02, 2019
    8.4
    Excellent
    ADAM from Singapore
    Couple
    Deluxe Pool Side
    Stayed 2 nights in April 2019

    Great hotel with friendly staff! ”

    The property is on the beach and the pier lounging areas are great. Didn’t use the pool as it was crowded with children. The buffet breakfast in the morning was great, lots of options to choose from. The staff were friendly, professional and helpful everywhere in the hotel. The restaurant had a good choice of food in the evening, not badly priced. The cocktails were amazing- mango mojitos! We also enjoyed the live music at night and loved the relaxed environment. The rooms were spacious, air conditioned with comfortable beds. The property has free darts, table tennis and pool which was fun. The property was slightly difficult to find as it was down a long private road. We would highly recommend this hotel but please make sure no events are on when you stay. On our last day a games, music event was on. The resort was crowded and loudly! We were woken up at 8am by sound checks and not notified by the hotel. This event unfortunately ruined our last day at the resort.

    Reviewed April 28, 2019
    9.2
    Exceptional
    Angel from Hong Kong
    Couple
    Premier Deluxe Poolside
    Stayed 1 night in February 2019

    This hotel cares the good service to their guest”

    When check-in, we got the welcome souvenir and drink. Actually, we booked one 2-bedrooms suite and one Premier Deluxe poolside, but we were told that the 2-bedroom suite was not available, and the hotel has upgraded us to 3 sea view suites with breakfast. We ride the bicycle around hotel area (but the bike is a bit old and not comfortable) after lunch. Also, we booked an Afternoon cruise, but due to raining, it was cancelled and we changed to do the snorkeling at their private beach (with a small fee). We were able to see many fishes and sea stars. After then, dinner and they have a band for singing to each tables. Very great atmosphere and we all like it! Good food too! And I also tried their SPA, good and not expensive. Another surprise that we got additional evening gifts (chocolate and sea shell). Finally, the breakfast is good too. Overall, we had a great stay with this hotel, they care the good service to their guest. Definitely we will stay again when going to Cebu.

    Reviewed February 11, 2019
    10.0
    Exceptional
    Eveline from Philippines
    Family with teens
    Deluxe Pool Side
    Stayed 1 night in January 2019

    great place, great staff, beautiful location”

    We had a great stay at the Costabella! From beginning 'til end, we enjoyed our time at this beautiful place! The staff at the reception was very helpful in getting us checked in earlier; the location at the beach, the pools, the gym, the food at the restaurant, everything was perfect. We highly recommend this place, and are sure to come back again. Thank you for making our stay unforgettable!

    Reviewed January 22, 2019
    8.0
    Excellent
    Apurba from Philippines
    Group
    Premier Room Deluxe Pool View
    Stayed 3 nights in October 2018

    Very good”

    The ambience and the interiors are very well done. The platform near the beach is very nice. We were travelling with mixed aged group from 7 till 75, so choice of food for varying palette was important to us. Both the restaurants had good food. We liked the recreational activities in the hotel. The bigger pool was under maintenance, so we couldn't enjoy it completely as the secondary pool was crowded.

    Reviewed January 06, 2019
    8.0
    Excellent
    Anthony from Qatar
    Couple
    Deluxe Pool Side
    Stayed 1 night in October 2018

    Great place to Relax”

    Very good stay, excellent service and food. Facilities were great and we have a nice relaxing time, just disappointed we could only stay one night but my son and daughter stayed the next night and they had a great time too,

    Reviewed October 23, 2018
    6.8
    Good
    Xian from Philippines
    Couple
    Deluxe Pool Side
    Stayed 2 nights in June 2019

    Good Food, Smelly Bathrooms, Okay service”

    Our booked deluxe poolside room was nice, but not really worth it for the value. There was a sewer-like odor emanating from the bathroom drains, to the point that the room smelling terrible if you leave the bathroom door open. We requested to be moved to a different room at 12mn since the smell was intolerable already. The night supervisor Edgar attended to us promptly, and upgraded us to another room with a private balcony on another floor. However, the same smell is still emanating from the bathroom, so we just made sure that the bathroom door is always closed. Not okay if you are particular with how bathrooms should smell like. Food and cocktails were good though.

    Reviewed July 03, 2019
    12345
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    Costabella Tropical Beach Hotel
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    • Very good location
    • SM City Cebu