Country Garden Jade Bay Phoenix Hotel

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Very good
From 12 reviewsSee what guests said
7.5
Country Garden Jade Bay Phoenix Hotel
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Bar/lounge
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7.7 Very good location
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7.7Location
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  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

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Room choices
Deluxe Room
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  • Mountain view
  • 48 m²/517 ft²
  • 2 semi double beds and 1 qu...
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Deluxe Suite
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  • Lake view
  • 96 m²/1033 ft²
  • 1 super king bed
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Business Room
...
  • Mountain view
  • 48 m²/517 ft²
  • 2 semi double beds and 1 qu...
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Superior Room
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  • Mountain view
  • 48 m²/517 ft²
  • 2 single beds and 1 semi do...
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The property

Number of rooms 200

Verified guest reviews

Agoda Reviews (12)
7.5
Very good
From 12 reviews
Filter by guest type:
Cleanliness7.0
Facilities7.3
Location7.7
Service7.7
Value for money7.7
Provided by verified guests of Agoda
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Showing 7 verified guest comments
7.6
Lok from Hong Kong
Group
Deluxe Room
Stayed 1 night in December 2016
Good enviornment
The room was big and clean.
Reviewed February 16, 2017
Dear guest, thank you for choosing to stay in Country Garden Jade Bay Phoenix Hotel. Thank you for your appreciation of the hotel. We value your comment very much as it helps us to serve you better. We look forward to welcoming you back soon!
Responded May 13, 2017
Country Garden Jade Bay Phoenix Hotel
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6.4
Maria from Australia
Solo traveler
Superior Room
Stayed 1 night in March 2016
Need more attention to cleaning
molds gather at shower room and dirt stains on toilet floor. Staff are friendly though
Reviewed April 03, 2016
Dear guest, thank you for choosing to stay with us at Country Garden Jade Bay Phoenix Hotel.And thank you for your approval of our service.About the cleaning we will be more careful and retraining the Room inspection standard. We value your comment very much as it helps us to serve you better. Thank you for your feedback, we are looking forward to your visit again, to experience more perfect and change!
Responded May 13, 2017
Country Garden Jade Bay Phoenix Hotel
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2.0
IP from China
Family with young children
Superior Room
Stayed 1 night in August 2017
打風都不能退房
不論是我家或是當地,都有颱風,不能出門,但他們都不讓我們退租
Reviewed September 02, 2017
尊敬的宾客,您好!对于您遇到的情况,酒店表示很抱歉。关于您提到的问题,我们会将您的意见反映给管理层。我们会不断改进。我们期待下次您的再次光临,一定让您吃好、玩够、睡好,给您一个五星级的体验。
Responded January 22, 2018
Country Garden Jade Bay Phoenix Hotel
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7.2
CHI from Canada
Couple
Superior Room
Stayed 1 night in March 2016
酒店
酒店大堂格局一般,房間感覺一般,也算寬敞,早餐環境和食物還不錯。
Reviewed April 12, 2016
尊敬的宾客,您好:感谢您选择开平碧桂园翡翠湾凤凰酒店。为了保留天然氧吧给您带来健康品质生活,酒店选择了远离城市喧哗的山林水都开平。酒店环山面水,空气清新,环境甚美,受到了广大宾客的青睐!但仍存有可提升的空间,很感谢您让我们注意到这些问题,您的反馈我们也会加紧改进,这正好让我们来进一步提升酒店的各项服务质量,让更多的宾客感受到宾至如归的感觉,希望在您的监督下我们做得越来越好!我们期待您的再次光临!祝您生活愉快,工作顺心!
Responded May 13, 2017
Country Garden Jade Bay Phoenix Hotel
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6.0
Huiyu from China
Family with teens
Superior Room
Stayed 2 nights in October 2017
Above average
最多也就四星级吧 绝对没有五星级
Reviewed October 10, 2017
尊敬的宾客,您好!非常感谢您选择我们开平碧桂园翡翠湾凤凰酒店。酒店坐拥市中心内不可多得的自然环境,致力于为客人提供大隐于市的城市度假体验。出门在外,住得舒心是每个旅者的期望,也是酒店服务的终极目标。我们会不断努力,令旅途尽善尽美,希望下次能拿到您的五分好评。期待再次入住开平碧桂园翡翠湾凤凰酒店!
Responded January 22, 2018
Country Garden Jade Bay Phoenix Hotel
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9.2
kangqin from United States
Couple
Superior Room
Stayed 1 night in November 2016
满意的入住
很不错,非要挑个刺,早餐单调点
Reviewed November 27, 2016
亲爱的宾客朋友,您好:感谢你们选择入住开平碧桂园翡翠湾凤凰酒店。为了保留天然氧吧给您带来健康品质生活,酒店选择了远离城市喧哗的山林水都开平。酒店环山面水,空气清新,环境甚美,受到了广大宾客的青睐!但仍存有可提升的空间,很感谢您让我们注意到这些问题,您的反馈我们也会加紧改进,我们会每天收集客人的意见然后反馈给西餐厅总厨,不断调整菜品的品种和质量。我们一定会不断改善酒店的软件和硬件,努力为每一位客人创造舒适的居住氛围。真诚期待你们再次光临!祝生活愉快!
Responded May 13, 2017
Country Garden Jade Bay Phoenix Hotel
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8.4
Au from Macau
Couple
Superior Room
Stayed 2 nights in December 2016
酒店位置易找及近景點
一出高速就找到,但附近只有一家便利店 (步行一分鐘)。沒太多商店。
Reviewed December 22, 2016
亲爱的宾客,您好:感谢您对我们酒店的位置和设施提出的意见,我们酒店地理位置选择在环境优美、空气清新的郊区,酒店依山傍水,三面环山还有超大的湖泊,环境优美安静;房间宽敞明亮,设施设备齐全,超大阳台,湖光山色尽收眼底,也是天然的氧吧;酒店的设施包括棋牌室、健身房、阅览室、台球室、乒乓球室、临湖无边际泳池和室外儿童乐园等,酒店周边设施也在不断改进中。再次感谢您的点评与分享,我们期待您的再次光临!祝事事如意!
Responded May 13, 2017
Country Garden Jade Bay Phoenix Hotel
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Tue, 13 Feb 2018 - Wed, 14 Feb 2018(1 night)