Country Garden Phoenix Hotel Huangshan

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Very good
From 10 reviewsSee what guests said
7.7
Country Garden Phoenix Hotel Huangshan
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Superior
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Interior view
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Interior view
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Swimming pool
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Location
Very good
7.4
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  • Airport transfer

  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

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Room choices
Deluxe Suite
...
  • City view
  • 70 m²/753 ft²
  • 2 single beds and 1 double ...
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Deluxe
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  • City view
  • 45 m²/484 ft²
  • 2 single beds and 1 double ...
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Business
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  • City view
  • 56 m²/603 ft²
  • 2 single beds and 1 double ...
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Superior
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  • City view
  • 45 m²/484 ft²
  • 2 single beds and 1 king be...
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Executive Twin Room
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  • 60 m²/646 ft²
  • Executive lounge access
  • 2 single beds
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Executive Suite
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  • 108 m²/1163 ft²
  • Executive lounge access
  • 1 super king bed and 1 sofa...
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Executive King Room
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  • 60 m²/646 ft²
  • Shower and bathtub
  • 1 super king bed
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Real reviews from real guests

Agoda Reviews (10)Booking.com Reviews (6)
7.7
Very good
From 10 reviews
Filter by guest type:
Cleanliness8.4
Facilities8.0
Location7.4
Room comfort and quality5.5
Service9.0
Value for money8.6
Provided by verified guests of Agoda
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Showing 9 verified guest comments
7.7
Holger from China
Family with young children
Deluxe
Stayed 1 night in September 2012
Great Hotel with incompetent reception staff”
great hotel itself, great location, ...
The hotel in itself is really great, just is under bad managment as maintenance is lacking and competence of front desk staff is missing. The hotel deserves better as the rooms, facilities an dbreakfast are great. It is defenitely wort a short and longer stay.
Reviewed October 02, 2012
6.0
Lisa from United States
Couple
Business
Stayed 4 nights in January 2012
Fancy resort, but doesn't heat the hotel”
Large rooms
the hotel is beautiful,but they do not heat the hotel other than the guest rooms. avoid staying here in the winter months. buffet breakfast is rarely restocked and often many trays are empty. also, you can never get a clean table. staff does not speak any english and room service is delivered very slow and cold. mini bar in the room is never restocked during your stay. not in a convenient location to see yellow mountain...need to rent a driver or take two buses to get there taking from 1-3 hours. old street downtown is a 10 minute cab ride away however and worth seeing if you are staying in the city.
Reviewed January 31, 2012
9.0
Douglas from United States
Group
Deluxe
Stayed 2 nights in September 2011
Excellent facility like a palace-new, the best”
Large rooms, new facility, excellent buffet breakfast, indoor and outdoor pools, friendly and prefessional staff
this is the highest quality hotel for the dollar i havwe ever stayed anywhere in the world. like a spanish palace but freindly. best buffet breakfast of any 4-5 star hotel. rooms are large with balconies. two pools, bowling alley, billiards and more. staff was very friendly and helpful. price was unbelievable as this was the beginning of the off season
Reviewed September 06, 2011
7.7
Holger from Germany
Family with young children
Deluxe
Stayed 1 night in September 2012
Tolles Hotel, aber unfaehiges Personal”
Ausstattung und Groesse der Zimmer
Das Hotel ist prinziiell ein Traum, jedoch wie meistens in China wurde hier viel gewollt, jdoch leider wenig gekonnt. Obwohl das Hi\oitel novch recht neu ist und wit im Vorjahr schon hier waren sieht es schon ziemlich verwohnt aus. Das Hotel an sich ist toll jedoch Personal und Management ein Totalausfall.
Reviewed September 24, 2012
7.3
Juergen from Germany
Business traveler
Deluxe
Stayed 1 night in November 2011
Pompöses Hotel in venizeanischen Stil”
Erst März/April 2011 eröffnet
Wie so häufig in China fehlt trotz aller Mühe der letzte Schliff. Balkontüren schließen nicht richt das zugehörige Schloss ist ein Witz. Der auf dem Zimmer eigentlich vorhandene Internetanschluß funktionierte nicht, das Personal war relativ bemüht und schickte eine "Expertin", die dann wieder verschwand und mit einem Anruf, "es ginge nicht, weil der PC englisch wäre" ("er war deutsch")hatte sich die Sache erledigt. Die zimmer sind sehr gut und großzügig, das große Bad hat Wanne und Dusche, sehr sauber und freundlich.
Reviewed December 01, 2011
9.3
Kam from Hong Kong
Solo traveler
Deluxe
Stayed 1 night in September 2013
舒適、寧靜、近機場。”
前台服務員很有禮貌, 韓國餐廳價廉物美,按摩師父手法正宗。
開始做check in 時前台沒有我的登記紀錄,出示Agoda的eInvoice都找不到我的紀錄,然而前台的服務員馬上找經理,經理与另一部門聯絡後才有我的訂房紀錄,明顯内部溝通有空間改善。 所有前台員工的努力值得讚揚!
Reviewed October 01, 2013
5.7
ChiaHua from Taiwan
Solo traveler
Business
Stayed 1 night in October 2011
The room is confortable but the service has to be ”
The room is clean
The response from the hotel is quite slow when we ask them to check our room booking information. They informed us that Agoda did't fax them my booking number so they were unable to arrange the room for me even I have paid it by credit card. The Hotel Manager gave us some compensation but we still felt they need to improve it in the near future. Otherwise, they will lose a lot of customers.
Reviewed October 30, 2011
9.2
sungmin from South Korea
Couple
Superior
Stayed 2 nights in April 2017
非常好”
非常好
Reviewed April 08, 2017
7.3
meng from China
Business traveler
Deluxe
Stayed 1 night in July 2012
酒店不错就是当天有会议很多设施不方便”
整体感觉不错
入驻当天正好有个大型会议,酒店大堂就像菜市场,吵的不得了。其他还不错,就是许多五星应有的配备设施不够。
Reviewed July 10, 2012
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