Country Heritage Resort - Managed by Bencoolen

Country Heritage Resort - Managed by Bencoolen

Nginden Intan Utara No. 7, Sukulilo, Surabaya, Indonesia, 60118
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Deluxe Twin Country Heritage Resort - Managed by Bencoolen
Deluxe Twin
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    Swimming pool Country Heritage Resort - Managed by Bencoolen
    Swimming pool Country Heritage Resort - Managed by Bencoolen
    Restaurant Country Heritage Resort - Managed by Bencoolen
    Deluxe Double Country Heritage Resort - Managed by Bencoolen
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     Country Heritage Resort - Managed by Bencoolen

    Country Heritage Resort - Managed by Bencoolen Reviews

    6.3
    Good
    /10
    (145 reviews)See what guests said
    8.4
    Excellent

    "Overall this hotel is recommended."

    Dony

    -

    October 9, 2016

    Things you’ll love about Country Heritage Resort - Managed by Bencoolen

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    Good
    Location
    6.5
    See map
    Nearby
    Popular
  • University Surabaya1.55 km
  • Wonorejo Nursery2.38 km
  • Jembatan Merah Plaza2.5 km
  • Rumah Batik Jawa Timur2.71 km
  • Marina Plaza2.75 km
  • Marvell City3.23 km
  • Central Point Mall3.29 km
  • Galaxy Mall3.46 km
  • Plaza Marina3.48 km
  • Museum Mpu Tantular3.6 km
  • Value for money6.7
    Location rating6.5
    Nearest airportJuanda International Airport (SUB)
    Distance to airport8.4 km

    Rooms available at Country Heritage Resort - Managed by Bencoolen

    Executive
    Executive
    ...
    • Room size: 26 m²/280 ft²
    • Park view
    • 1 double bed
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 17 m²/183 ft²
    • Park view
    • 2 single beds
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    Deluxe Double
    Deluxe Double
    ...
    • Room size: 25 m²/269 ft²
    • Garden view
    • 1 double bed
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    Room Luxury
    Room Luxury
    ...
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      More about Country Heritage Resort - Managed by Bencoolen

      More about Country Heritage Resort - Managed by Bencoolen

      An overview

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      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of Country Heritage Resort - Managed by Bencoolen from real guests

      Agoda Reviews (145)Booking.com Reviews (48)
      Cleanliness6.3
      Facilities6.5
      Location6.5
      Room comfort and quality6.0
      Service6.5
      Value for money6.7
      Provided by verified guests of Agoda
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      All guests (145)
      All room types
      Showing 129 verified guest comments
      12345
      8.7
      Excellent
      Wetty from Indonesia
      Group
      Stayed 1 night in September 2015

      clean and nice small hotel”

      clean, price, space

      We book 2 types of room. The big one (presidential suite) with 5 bedroom has living room, pantry, garage for 2 car. It's good for big family or group stay. The room, bed, bathroom is clean and have similar comfort as 4star hotel. And the price is okay.

      Reviewed September 07, 2015
      9.0
      Exceptional
      seng from South Korea
      Couple
      Executive
      Stayed 1 night in September 2014

      only except mosquitos”

      perfect location, community friendly and well trained staffs

      It was really good to stay there. We could easily access every corners of the city in equally fair distance to north, west and east. But when staffs clean each room to the next, they should have removed mosquito also. We caught more than 18 mosquitos for 2 days and 1 night. Yes, we should spend energy, time and effort.

      Reviewed September 09, 2014
      8.4
      Excellent
      Dhanny from Indonesia
      Family with young children
      Executive
      Stayed 1 night in June 2017

      Satisfying, Good location, value for money”

      Maybe this is my 5th time staying at this hotel. (+) Satisfying!! Price is ok considering the facilities offered (pool, children playground, delicious all you can eat breakfast). Walking distance to pharmacy (KLINK) and convenient store (alfamart). Food price from the restaurants is also acceptable. (-) old building, a bit dirty in some corners but still ok.

      Reviewed June 27, 2017
      6.0
      Penelope from Australia
      Business traveler
      Stayed 6 nights in November 2015

      Pleasant stay ”

      Breakfast, location, quietness

      This hotel has a captive audience due to its location next to the hospital and is getting very tired but is often full regardless. Rooms are in need of a refurb with doors that don't quite close properly and stained walls and bathroom. I was surprised that there was no bar fridge in the room - usually that's standard for 3*. Breakfast was excellent with something different every day. It's pleasant enough but there are better options in Surabaya for the price.

      Reviewed December 07, 2015
      8.3
      Excellent
      Will from Indonesia
      Solo traveler
      Deluxe Twin
      Stayed 1 night in November 2015

      Best breakfast, nice garden & pool, friendly staff”

      Breakfast was superb and varied, pool available late & friendly staff

      Once I got there it was great. Being an American and traveling there late at night in a rental car it was sketchy but easy to find. Not in a very nice area but a very real area and all in all it was a great experience. Garden area and pool very nice and pool stays open. Breakfasts at these hotels are hit or miss and this one was truly a hit, fresh, varied and I even ordered a soft boiled egg served in an egg cup that was a perfect soft boiled egg. If you have kids or time to just hang, this seems a decent place but going to and fro wouldn't be to my liking as its so seemingly distant from attractions. Oh, value! I had a big room, king bed, ac, great view, free waters, toothbrush and the breakfast all for the whopping sum if $20 US dollars! By far the best value if any hotel I've stayed at while in Srabaya.

      Reviewed December 02, 2015
      6.3
      Good
      Aris from Indonesia
      Couple
      Stayed 1 night in October 2011

      nice room”

      big room

      very difficult to get a hotel room in Surabaya suddenly, that night. we were lucky to get rooms at a reduced price as well. but make sure you show your Agoda hotel vouchers because they can not find your list when you come suddenly. friendly staff. Our rooms get quite large and comfortable, along with a small kitchen. nice bathroom, clean, hot and cold water shower with functioning properly. shortcomings just look less clean towel, and because there was no dryer in the bathroom, the smell of a wet towel is not fun. I hope to go there again and get a cheap price, and the opportunity to try the swimming pool

      Reviewed November 01, 2011
      6.0
      Noreha from Malaysia
      Couple
      Deluxe Twin
      Stayed 1 night in May 2011

      The Location Beautiful ”

      smelly, room too scall for 2 person

      Me and husband travelled to surabaya and booking this hotel just for stop centre coz our flight was at night. it is near to airport. the location is nice coz it is in bungalow lot area. but the room is quite smelly so we asked them to change to other room. also small and its quite ok but the toilet is in bad condition. overall, arrive there at 11pm and checkout at 09am. not much to review but for me only suitable for a while stay.

      Reviewed July 26, 2011
      4.7
      Kheng from Malaysia
      Business traveler
      Deluxe Twin
      Stayed 11 nights in June 2011

      Hotel with a lot of mosquitos”

      None

      we really can't say we enjoy the stay due to the overwhelming of mosquitos. Almost everyday we are fighting with them. Once you have destroyed some, the number increased again after the housekeeping since the workers kept the door open when they were doing their job. their bed sheet is not really clean, always with some dirt. This is also a hotel with bad attitude. You hardly can expect a smiling face especially from the reception. The sofa set at the lobby is smelly. Their facilities are old. The shower tab in our toilet was spoiled but at least they try to fix it on the same day.

      Reviewed July 16, 2011
      5.3
      Jimmi from Indonesia
      Solo traveler
      Stayed 1 night in April 2011

      Old Hotel with minimal facilities”

      Big room size

      Water is the problem here. Room service is just good. There is backdoor in my room and connected directly to the road. I feel not safe in this hotel. When I checked out, I have to wait 30 minutes to get the taxi.

      Reviewed June 21, 2011
      7.0
      Very good
      MOHAMAD from Malaysia
      Family with young children
      Deluxe Twin
      Stayed 1 night in November 2010

      good hotel but a bit tired ”

      Nice location
      Need to be more particular about cleanliness

      This is the hotel that are nice to stay and with friendly staff. They try to help you in all matters. But the staff needed some exposure on international hospatility since the way their giving advice to guest looks like they have'nt been to other part of surabay. Anyway, I do love to come again to this hotel next time

      Reviewed December 01, 2010
      9.0
      Exceptional
      THANGARAJ from India
      Group
      Executive
      Stayed 4 nights in September 2010

      dont miss it...,”

      Smile and Service
      There is no money Exchanger

      Pleasant days, very nicely welcomed by smiling faces, immediate arrangement, very good room service, one more plus point the rest rant, Really nice taste and also very near to airport and other major shopping centres.Totally very suitable for all.

      Reviewed September 22, 2010
      8.0
      Excellent
      andi from Indonesia
      Couple
      Deluxe Twin
      Stayed 1 night in December 2016

      Good place”

      Very good value for money

      Reviewed December 15, 2016
      8.0
      Excellent
      Sucipto from Indonesia
      Business traveler
      Deluxe Double
      Stayed 1 night in May 2014

      Nice Stay”

      Affordable Price, Friendly Staff and Clean
      Reviewed May 29, 2014
      4.8
      Weningsih from Indonesia
      Business traveler
      Executive
      Stayed 2 nights in November 2016

      Need lots of improvement”

      I was searching hotel with nice park and quiet and this hotel had should be really nice nice with open park in the middle, however, facilities were so poor. The water did not run and I have to move to different room and TV did not work at all. The house keeper staff are trying to be nice but they might not know many things, the front desk staff was not really friendly

      Reviewed January 05, 2017
      7.0
      Very good
      WILLY from Indonesia
      Couple
      Executive
      Stayed 1 night in October 2014

      clean room, comfort bed, good food, average AC.”

      good meal, comfort bed, cozy situation, home experience, good price..

      Room is fine & clean, breakfast is yummy, but air conditioner seems slow to cool the room, good price.. Water runs bit slow.. Had to wait a while to fill the closet tank.. Still a good place to relax and rest..

      Reviewed October 14, 2014
      7.0
      Very good
      fadzylah from Singapore
      Couple
      Stayed 3 nights in June 2014

      Comfortable and worth for money”

      Quiet ....gd food and affordable

      All ok and we having gd time there!.. this hotel should be a great hotel if the management improve the quality of service.... well maintaining the building and make this hotel To be 4 or more star!... a little changing can make a different!.. thank you!

      Reviewed June 15, 2014
      5.3
      Bing from Indonesia
      Business traveler
      Executive
      Stayed 1 night in March 2014

      staff can be friendlier.”

      bed was comfy

      we are not coming back here. the car traffic on the entrance need total rearrangement, why do we need to drive a half kilometer round the hotel area just after droping off someone at the lobby!!!!!! total waste of time check in was soooooo slow. cigarette smoke from the other group really was annoying, even though they are smoking outside but we have to pass them to get to the room/lobby. the only redemption for this hotel was the comfortable large bed and the helpful staff at the breakfast buffet.

      Reviewed May 26, 2014
      7.0
      Very good
      yulika from Indonesia
      Couple
      Executive
      Stayed 1 night in November 2012

      Feel like home”

      I like the food

      It is a nice hotel with affordable price. Not very modern, but a comfort place to stay for rest, since the environment is quite. The room is clean, feel like in my own room. Choose a lower floor since it has no elevator. I like the food. It is tasty. Really like home food.

      Reviewed November 29, 2012
      2.7
      Gareth from United Kingdom
      Couple
      Deluxe Double
      Stayed 1 night in October 2012

      Bad location taxi drivers could not find it ”

      None poor condition

      We stayed at this hotel because we had business nearby but we spent so much on taxi's trying to find the place we could have stayed across town in a much better hotel with shops and restaurants close by We had none of this close by will not stay there again. The rooms are tired and old now needs a full refit

      Reviewed October 28, 2012
      5.3
      Michael from United States
      Business traveler
      Deluxe Double
      Stayed 3 nights in June 2012

      Not what it once was”

      Free wifi, friendly staff

      Rundown and not very clean-feeling (e.g., stained sheets and pillowcases). Shower drain didn't work, there were lots of mosquitoes in the room, and the lock had been removed from the door. On the plus side, breakfast was included, there was free wifi, and the staff was friendly and helpful. Still, wouldn't stay here again.

      Reviewed July 09, 2012
      12345
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