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Country Heritage

"The cleaning staff are delightful."

John - May 30, 2020
 Country Heritage
Exterior view Country Heritage
Swimming pool Country Heritage
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Country Heritage

Blok A9 No 7 , Jalan Nginden Intan Utara, Sukulilo, Surabaya, Indonesia, 60118 - See map
Free Wi-Fi
See map
Popular landmarks
Bungkul Park 3.6 km
Surabaya's Zoo 3.6 km
Monkasel (Submarine Monument) 4.2 km
Surabaya Town Square 4.5 km
Pakuwon Food Festival 4.8 km
Tunjungan Plaza 5.5 km
Suramadu National Bridge 6.4 km
Masjid Nasional Al Akbar Surabaya 7.0 km
Tugu Pahlawan 7.3 km
Sampoerna Museum 9.0 km
Nearby landmarks
Poliklinik Brimob Jatim 180 m
Sanggar Agung Temple 330 m
Super Indo Semolowaru 350 m
Taman Nginden Intan 390 m
APOTIK RUMINI 400 m
Rumah Sakit Premier Surabaya 510 m
International Hospital Surabaya 540 m
PMI Gerai Unit Donor Darah 540 m
Poliklinik Utama UNTAG Surabaya 550 m
RS Premier Surabaya 560 m

8.3

Excellent

Location rating score

Excellent location
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Fitness center

  • Ticket services

Your dates are popular among travelersUsers are booking a place in Surabaya every 2 minutes on Agoda.com
Value for money8.4
Location rating8.3
Nearest airportJuanda International Airport (SUB)
Distance to airport8.6 km

Rooms available at Country Heritage

Deluxe King Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 queen bed
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Deluxe Twin Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
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Presidential Suite
...
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    Deluxe Suite
    ...
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      Executive Room
      ...
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        Executive Suite
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          Deluxe Room
          ...
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            Frequently asked questions

            What time is check-in and check-out at Country Heritage?

            Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Country Heritage?

            For those who wish to drive their own cars, Country Heritage has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange car rental for you.

            What is the smoking policy at Country Heritage?

            Country Heritage does permit smoking in some areas and is not 100% smoke-free.

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            Property ranking|Compared to 706 Surabaya properties
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            Value for money score
            8.5/10
            Room size
            20 sqm.
            Location score
            8.4/10
            Cheapest price score
            Better than
            87
            %
            of Surabaya properties
            Bigger than
            87
            %
            of Surabaya properties
            Better than
            83
            %
            of Surabaya properties
            Better than
            78
            %
            of Surabaya properties
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            Overall rating:

            7.8

            Very good
            76 reviews
            Cleanliness
            7.6
            Facilities
            7.4
            Location
            8.3
            Read all reviews >
            What travelers say they love:
            Nice taman setting.
            John from Australia
            Solo traveler
            More about Country Heritage

            More about Country Heritage

            Located in the Sukulilo area, Country Heritage is the ideal point of departure for your excursions in Surabaya. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

            Country Heritage offers impeccable service and all the essential amenities to invigorate the weary traveler. The property provides free Wi-Fi in all rooms, 24-hour front desk, car park to ensure the greatest comfort.

            All guestrooms feature a variety of comforts. Many even provide closet, towels, internet access – wireless (complimentary), air conditioning, desk to please the most discerning guest. The property's host of recreational offerings ensures you have plenty to do during your stay. Country Heritage is an ideal place of stay for travelers seeking charm, comfort, and convenience in Surabaya.

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            What they offer

            8.8

            Excellent

            "Good facilities."

            John

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            May 30, 2020

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Country Heritage from real guests

            Provided by verified guests of Agoda
            7.8
            /
            10
            Cleanliness7.6
            Facilities7.4
            Location8.3
            Service7.4
            Value for money8.4
            High score for Surabaya
            Rating
            9+ Exceptional (14)
            8-9 Excellent (10)
            7-8 Very Good (7)
            6-7 Good (4)
            <6 Below Expectation (11)
            Time of the year
            Mar - May (10)
            Jun - Aug (16)
            Sep - Nov (8)
            Dec - Feb (12)
            Don't miss out!Users are booking a place in Surabaya every 2 minutes on Agoda.com
            All guests (76)
            All languages

            Show reviews that mention 

            Showing 46 verified guest comments
            123
            10.0
            Exceptional
            John from Australia
            Solo traveler
            Stayed 14 nights in May 2020

            It's banyak keren option di Surabaya Kota”

            Hi guys, The hotel is banyak keren. Saya highly recommend this hotel di Surabaya. Don't worry about the grumpy managers.

            Reviewed May 16, 2020

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            7.6
            Very good
            Shinta from Indonesia
            Family with young children
            Stayed 1 night in July 2018

            Very good”

            Despite being very close to the busy and vibrant neighborhoods, culinary spots, and universities, this hotel has a surprisingly quiet and really nice environment. Yes, it's an older building, not brand new, and seemingly hasn't been renovated for some time, but all the room facilities are complete for a 3-star, and therefore, more than satisfactory. It would be great if the hotel could improve their maintenance and fix some of the old fixtures. We enjoyed our stay and will surely consider to make another booking in the future.

            Reviewed July 25, 2018

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            8.8
            Excellent
            John from Australia
            Solo traveler
            Stayed 7 nights in May 2020

            Nice option in Surabaya”

            I nikmati the hotel. Nice taman setting. Good facilities. Excellent value for money. The cleaning staff are delightful. However, the managers don't seem to like foreign guests too much. It's a pity. I recommend getting a more personable lead manager.

            Reviewed May 30, 2020

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            9.2
            Exceptional
            Claudia from Indonesia
            Couple
            Stayed 2 nights in January 2020

            the bathoom😩”

            the room was good, the facility too but i have a problem with their shower is very slow and small, and my wastafel is broke too

            Reviewed January 13, 2020

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            9.2
            Exceptional
            CATUR from Indonesia
            Group
            Stayed 1 night in June 2019

            All is well”

            Nice room, good linen, Spacious room But ID Card keep it by CS for their guarantee

            Reviewed July 03, 2019

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            8.4
            Excellent
            John from Australia
            Solo traveler
            Stayed 24 nights in April 2020

            Good Option in Surabaya”

            The location is great. It's in a garden setting. Excellent value for money. The staff sometimes seem unfriendly but that's just their demeanor. I'm not just they like guests booking with Agoda. Just tell them you used Traveloka and things will be fine. They prefer local Indonesian tourists, but will make exceptions for foreign visitors. Overall, I'll give them high marks for their effort keeping the property up so nicely.

            Reviewed April 26, 2020

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            5.6
            Rihsa from Indonesia
            Family with young children
            Stayed 3 nights in December 2019

            Need more maintenance for this hotel”

            The bed was tilted The sink was clogged The telephone is not working so we have to go to receptionist every time we want to ask something The curtain was dirty There is always a puddle around the closet, I don't know which tap is leaking, but it feels disgusting Our room was near to water pump with the loud noise for 24 hrs a day no kettle, but you can rent for IDR 20rb per day We complained for those to the receptionist but there were no follow up neither further communications to customer. I think this hotel needs a massive maintenance and training to their staff.

            Reviewed February 10, 2020

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            7.6
            Very good
            Michael from Indonesia
            Family with young children
            Stayed 3 nights in March 2019

            Value For Money”

            Cheap Hotel, good hot shower, very spacious room

            Reviewed April 02, 2019

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            6.8
            Good
            Andreas
            Solo traveler
            Stayed 1 night in August 2019

            Bad Broken Bed”

            Please Change your Bad Broken Bed on executive Room

            Reviewed August 08, 2019

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            10.0
            Exceptional
            Tria from Indonesia
            Couple
            Stayed 1 night in July 2019

            Worth it lah”

            Worth it laaah

            Reviewed July 04, 2019

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            4.0
            Ovie from Indonesia
            Group
            Stayed 1 night in August 2018

            Disappointed with the services”

            The staff is not friendly. When booking I chose a room with a double bed and a smoking room but I was given a room with twin beds and non smoking. Too many mosquitoes in the room. Some facilities are not in good condition.

            Reviewed August 13, 2018

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            10.0
            Exceptional
            Jessica from Indonesia
            Family with young children
            Stayed 1 night in August 2019

            Very good”

            Exellent

            Reviewed August 22, 2019

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            10.0
            Exceptional
            Ambar from Indonesia
            Business traveler
            Stayed 3 nights in September 2019

            bagus”

            bagus

            Reviewed September 27, 2019

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            7.6
            Very good
            Arsella from Indonesia
            Couple
            Stayed 1 night in October 2018

            Very good”

            Wi-fi was so bad

            Reviewed October 16, 2018

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            6.8
            Good
            moch from Indonesia
            Family with young children
            Stayed 1 night in February 2019

            ok”

            kamar bagus

            Reviewed February 25, 2019

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            2.0
            John from Australia
            Solo traveler
            Stayed 7 nights in June 2020

            Terrible Management”

            I stayed there for three months and can say that the management is terrible. They agreed to refund the rest of my stay when I decided to move out because of their poor service. But then reneged. Beware of this place. They seem to despise foreigners.

            Reviewed July 06, 2020

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            6.8
            Good
            Jaka from Indonesia
            Couple
            Stayed 1 night in June 2019

            Sejuk dan nyaman”

            Kelebihannya ada mainan untuk anak - anak , kekurangannya tidak ada room service untuk makanan di kamar , dan yang berkesan bagi saya setelah menginap di sana adalah view dari kamar atas itu seperti serasa di bali yang banyak pepohonan jadi membuat udaranya sejuk

            Reviewed June 23, 2019

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            8.8
            Excellent
            Anjar from Indonesia
            Family with young children
            Stayed 1 night in June 2019

            Ok”

            Kamar bersih dan lengkap sesuai dgn deskripsi, harga pun sesuai kantong. Minus sempat mati lampu beberapa kali dan air panas tdk bkerja semestiny, overall ok lah

            Reviewed June 03, 2019

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            4.4
            Valerie from Indonesia
            Couple
            Stayed 1 night in April 2019

            Hotel lama dan tidak terurus. ”

            Saya menginap cmn 2 hari 1 mlm. Saya berekspetasi cukup oke. Saya kira hotel ini bagus pelayanannya dan fasilitasnya seperti yang ada di fotonya. Ternyata nol. Atap kamar mandi ada bekas rembesan air. Ada bekas sikat gigi di laci meja. Ada bekas obat nyamuk juga di laci meja. Listrik dibatasi penggunaannya. Telepon mati. Lampu kamar ada yang mati. Saya minta high floor. Tapi di beri lantai 2. Ayunannya bunyi dan tidak terawat sama sekali. Kolam renang pun bau kaporit. Biarpun harga cukup murah. Kebersihan itu penting!!

            Reviewed May 06, 2019

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            9.2
            Exceptional
            morgan from Indonesia
            Couple
            Stayed 3 nights in January 2019

            Kebersihan”

            Kamar mandi masih kotor, kebersihan balkon dikamar jg perlu diperhatikan, ac kurang dingin, masih perlu ditingkatkan, over all good

            Reviewed February 04, 2019

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            123
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