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The absolute waterfront Bund location allows for jaw-dropping panoramic views over the curving Huangpu River and boulevard, and across to the effervescent skyline of Shanghai CBD. The hotel itself is aesthetically stunning, and would be deserving of a visit if only for the high-quality refurbishment. The interior has been lovingly restored, with an understated decor & a sympathy for its cultural origins that is almost non-existent in China (which is so prone to low-quality bling & gaudiness). The rooms are elegant, well-appointed, and sumptuous. The staff are warm and professional. The restaurant dining was a delight (although I disagree that any restaurant menu should be presented on an iPad). The food and wine was some of the best I have experienced in China. The breakfast spread was similarly exemplary. The only let down was the baffling absence of anywhere within the establishment to procure a decent drink, i.e. spirits or cocktails. More baffling was the nightly display of bottled spirits showcased within a backlit antique cabinet in foyer; the contents of which are not available for purchase from anywhere in the hotel. I would not hesitate to recommend to friends and colleagues and will certainly be returning to this hotel... albeit armed with my own bottle of Chivas Regal!

this hotel was just fabulous. we stayed with a 6,5 &1 year old and loved it!! of the 4 4/5 star hotels we stayed in in china this was definitely my favourite. it is a magnificent looking hotel with very friendly english speaking staff. the restaurant was very accommodating to us and we're able to get high chair for our bub. (bring a high chair type thing if coming to china because most places don't have them). there is a court yard that is in the center of the hotel so we let our little ones run around and play and no one minded as it was just us this is all round an excellent hotel and i really wish we had stayed here on our return to shanghai. location is also great!!! ♡ it!!!

Pros: About a 10 minute walk from the shopping/tourist area of Wangfujing and near some great hutongs that aren't overrun with tourists. Superior room booked through Agoda was very spacious. The bed was very comfortable and cleaning staff did a good job every day, though the room itself was showing clear signs of wear (some peeling wallpaper, old caulking in the shower). Bathroom was also very large, with one standing shower and one shower/tub combo and large vanity. The gym, though small, was decent and an uncommon amenity in hotels in China. Cons: We were in a non-smoking room, but could sometimes smell smoke while in our own room. After checking out of the hotel 4 days later, my clothes smelled strongly of smoke. The front desk staff was as a whole very accommodating and friendly. However, I had one negative experience where we had made a new reservation on Agoda to extend our stay and settled everything with the front desk that morning, but a man called that afternoon saying that we had to check out. He was extremely rude and condescending when I went down to explain that we had already confirmed the new reservation that morning. He refused to look at my Agoda confirmation and said there were no rooms left. Luckily, the woman who had helped us that morning was there and showed him our new reservation in the system. Second bad experience was with the bellhop: when going to the airport, he was very rude and impatient when we asked him for help getting a taxi (as the front desk has told us to do). Generally, it was hit or miss with the bellhops--some smiled and were helpful, others just stared and watched you struggle with luggage. Despite two bad experiences, our stay at the Prime Hotel was good and I would stay again. This is definitely more of a 4 star hotel and doesn't compare to the service you would get at a place like the Westin. However, it's a great deal through Agoda.

my stay in xiamen was really nice. hotel is good, and the staff is welcomed and taking good care for guest. even though the hotel is relative new, but it seemed very crowed. many corporate events taken placed in their ballrooms. lastly, this hotel is really 5 star international hotel, managed by western gm (many hotels in china, which called with chinese name always exaggerated their star value).

The hotel is 2 mins walk to a subway station (JinTaiXiZhao), medium size shopping mall with enough restaurants and cafes, a financial center and PwC Beijing office. There is also a convenient store 7-11, again 5 mins walk away from the hotel. In short location is perfectly convenient. Space of the double room we booked is also 5/5 value for money. As it is a short stay, we didn’t get to try out other facilities. The only thing we believed it’s overpriced is the breakfast buffet. But if you are not used to Chinese breakfast, the breakfast buffet might be the best option for you. Overall, this is indeed a 5 stars hotel which we definitely will return again the next time when we visit Beijing.

Price is excellent for a five star hotel that provided a large clean room with complementary slippers, tooth paste and tooth brush, shaver, comb, soap, shampoo and conditioner. Bath robes, a weight scale, safe, iron and boardwas provided as well. The lobby is complemented by courteous knowledgeable staff. Location of ten minutes walk from Wangfujiang shopping area and the subway of the same name. The down side is that eating at the hotel is expensive means one would have to go out to look for breakfast. I would have liked to eat breakfast reasonably in the hotel before going out for the day. Although my wife spoke Mandarin, I would have preferred more of the staff to speak English. Unfortunately hotels in China does not provide free wi-fi.

great hotel and part of the raffles chain. unfortunately china being china its run teh chinese way and not the way a 5 star opulent grand hotel with such a great reputation should be run. staff are poorly trained and instructed, it shows when you walk inside and they start hiding instead of saying hello like all otehr hotel staff do. the experience of staying in such a grand hotel needs to be followed through, but the staff fail it. inside the main entrance security guards stop guests from photographing the interior, its a crazy policy. this place has so much potential but needs an analytical business mind to get it pumping, not a govt communist static mind. the gift store doesnt sell any souvenirs of the historic hotel, cant understand why!! the jazz bar is great and lives up to the reputation. by far the most outstanding member is the assist director of food and bevrages miss. patricia. this lady is trying so much to improve the place howevever appears to be hitting her head against a brick wall with staff who dont perform. the jazz bar waiters though are so professional, best i have seen in years. the place needs a hip vibe rooftop bar to get things going as its got a great view of shanghai, pudonga nd the bund from the rooftop.

The hotel is just next to the famous shopping street. Recepion staff are friendly and helpful,one of the best exprience I have in China hotels. The swimming pool at 7th floor is nice, should try. Room size is good and clean. Don't bother to has your breakfast in the hotel, there are plentiful of food outlet around....Subway/Starbuck/24 hrs Macdonald and all kind of chinese/Japanese food etc... This is the first I stay there, will be back.

This hotel is located in the center of Beijing. Wangfujing and shopping is just around the corner. The rooms are very spacious. We got a two bedroom suite - the master bedroom is very big, plus a regular size bedroom for the kids. The suite also has a large living room that opens to the balcony, and it comes with a fully equipped kitchen that has a washer/dryer. The restaurant at the hotel doesn't seem to have a lot of selections, however, it was not a problem for us since there are lots of restaurants around the hotel. We traveled with our two teanger kids in China for two and half weeks. We only stayed in four and five star hotels. This is the best hotel we stayed in this trip.

The Shangri-La in Qingtao is part old tower part new tower. I booked through Agoda, so I assume the hotel immediately puts all the OTA bookings in the old tower. The rooms were clean, fine, but dated, and didn't feel 5-Star. This half felt 4-Star. The front desk staff were very friendly and made me feel welcome. The lobby lounge staff were friendly too, but the service was very slow and not attentive. Also the lobby band was terrible. Way too loud (this is not a rock concert venue, turn it down, WAY down) and not fun. I didn't try the breakfast, but I did check out the pool and workout facility, both were very nice and well maintained. The tennis court was nice too. I tried to look at a room in the other tower but was told no rooms were available to show, which I find odd, as I went during the turnover time between check out and check in. I think they didn't want me to see what I was missing out on, staying in the old section of the hotel. For the money, new side only. Otherwise, pass.

We had 4 nights at the White Swan and overall were very happy. It is on Shamian Island which is a little sanctuary from the hustle and bustle of Guangzhou. There are restaurants and coffee shops scattered within walking distance. I recommend finding them as the prices in the hotel are a bit ridiculous. ($19AUD for a bowl of cereal, $11AUD for a cafe latte). The hotel itself is beautifully maintained. The staff are very good with a fairly high level of English which took some of the stress off little things like communicating. The staff were also extremely helpful. The site has excellent facilities but I can't abide rules for the sake of rules. I was planning on using the pool but was put off when I was told that I would have to wear a swimming cap that I would have to pay for (I am bald why would I need a swimming cap). Given the price I paid for a room and the price in the restaurants, having to pay to use the pool seemed to be going a bit far. There are multiple places in the hotel to eat. Oddly for a number of them, the location changes but the menu doesn't. As with most 5-star hotels in China you are paying for the surroundings rather than the food. It wasn't bad but is definitely not worth what they charge. With all that being said I would consider staying here again but would not bother eating on site as there are plenty of other options available within a few hundred meters

The location, facility, amenity, hospitality, all was fine. We traveled with 11 months old baby and 4 year old girl and never experienced bad in this hotel. Our 11 months old enjoyed their breakfast (especially rice porridge), and tried so many different kind of food that he never experienced before. We asked for bed guard net before our arrival and it was already set in our room. Never experienced such service in other hotels in China. Highly recommended hotel for the family with children. We stayed 3 night and 4 days but somehow they forgot to clean our room one day. That's one minus ★. But everything else was all fine. Thank you so much for the wonderful stay! We'll definitely come back.

Its right in the middle of a train interchange and its connected with an all weather below the ground walkway. The staff is very helpful indeed and provided all the information we need to move around, Google does not works in China in case you are still not aware. Ok it is not exactly on the cheap but in life you always get what you pay for. We paid slightly over S$100 per night and we got access to a indoor swimming pool and full size gym all thrown in. They also provide free food and drinks at the top floor at certain hours of the day. Location is important even if you are on a budget. Everybody can start a day fresh and excited but the story can become very different at the end of the day when you are tired and have to face a bad weather to find your way back to your hotel. This hotel is in the midst of the most happening part of the city. Plenty of shops and places to eat and see and some even within walking distance. Definitely recommended!

I usually stay elsewhere in Shenzhen, but tried the wyndham for a change and was really impressed for the price. it's a 5 star for what matters. what I like about wyndham in china is they also have European of north American staff on rotating training courses there so you can always speak to someone in English is you need to for more complex things. it's been helpful in the past.

The hotel is right at Wangfujing Street and is only a couple minutes walk to the pedestrian-only section. A great location for food and shopping. Subway station is within walking distance, but I would advise taking a taxi to get there if you have luggage since it is several minutes of walk from the subway station. The hotel enforces the non-smoking rule pretty well. There was no cigarette smell in the lobby, corridor, and room. It is unusual in China. (Many five-star hotels in China don't enforce the non-smoking rule, even in non-smoking rooms.) If you can't stand cigarette smell, stay in this hotel. The room is kind of small and old but functional. Staff was friendly and helpful. Breakfast was ok, not much to choose from. Overall, it was a pleasant stay. I will stay there again.

I booked this hotel because of the location (withing walking distance to my daughter's apartment) as well as the reviews that I read online. The rooms were well maintained and the staff was friendly. This was my first time in China. James, who I believe was the Assistant Manager was especially helpful with directions and advice on where to go and how to get there. I was very appreciative since I only speak English. I would definitely stay at the Grand Regency on my next visit to Qingdao.

There are more western owned 5 star hotels in Shanghai than I count. Hyatt (owned by Starwood) has at least 4 that I know of. There are also several other Starwood hotels in Shanghai. I have stayed in a couple of them. The Eton compares favorably with any one of them. It is just as well kept, just as luxurious, and just as comfortable as anyone could ask of a top 5-star hotel. The bed was the most comfortable bed I have slept on since I moved to China, and the bathroom was amazing! This was the biggest bathroom I have ever had in a hotel anywhere. The bath tub was an enormous 4 feet square (I think that is about 1.3 meters)and the rain shower was also huge. The hotel is in the business area of Pudong, but it is very close to a couple major tourist attractions for those wanting to sight see. The Oriental Pearl Tower and Super Brand Mall are about a 10 minute walk or a three minute taxi ride from the hotel, and there is also a metro station across the street from the hotel so almost anywhere in the city is just a ride away. Taxis in Shanghai are also plentiful and cheap by international standards and they can take you anywhere you will need to go for probably $6 or $7 at most. This is a great hotel and easy to find for a great price.

Overall, it was a pleasant experience. The bed was comfortable and the room is of a good size. Good tv channels, nice toiletries and room was nice. For the price, i believe the room should have a bathtub and free internet. I have stayed in many hotels in china and i will return to jianguo the next time as it is cheaper with better deals except their bed is harder as it is chinese type.

This has to be by far the best experience i had with any 5 star hotels in all my time travelling as a travel professional. This hotel is so well managed with impeccable service levels, motivated staffs and great rooms with fantastic views of the bund. Had issues with the booking due to confusing room types and rates displayed on Agoda. We booked this hotel only for the view of the bund but ended up booking another room type with no Bund view. Check-in staff was professional and even gave us an upgrade FOC after i explained our predicament. I really appreciate what they did as i was preparing for the worst when i realised we accidentally booked the wrong room type. Their desire to provide you with a pleasant stay with them and the fact that they went out of their way to do that shows what a 6 star hotel should be like. Yes 6th star is for impeccable service levels for hotels that walk the talk. Due to the booking error, we had only one breakfast included but there were 2 of us. Hotel allowed us to get the breakfast for 2 while they tried their best to get it sorted out. However, Agoda was very slow in response and could not even resolve the issue after 1 day. It was amazing as this is the only hotel i know of who allowed us to check-out and rectify this issue after i fly home. I have never quite know of something like this before. Concierge was a very pretty lady with very well spoken english who was very helpful and nice. I have to congratulate the GM of the hotel for the great management, motivated staffs and high service level all around.

Our stay at IFC was just wonderful. Our 2 bedroom apartment was plenty big enough for our family of 4 (2 adults and 2 teenagers). The 2 bathrooms helped also as did the kitchen for a home cooked meal (after living off weeks of take-aways and restaurants). The metro underneath the IFC Mall was a great way to get around Shanghai especially as it rained for the whole time we were in Shanghai. The Hop On Hop Off Bus (with a stop just across the street) is a great way to see the sights of Shanghai and the bus stop location was one of the reasons I chose to stay at IFC. Having a washing machine/dryer was a god sent - this meant I wasn’t dragging suitcases of dirty laundry home to Australia. A clothes airer in the bathroom would have been nice but we managed just fine. A very big thank you to Jimmy at the business centre. He was friendly yet very professional and his (international) customer service skills should be commended and recognised by IFC. Jimmy’s directions and suggestions on using the metro to get the airport was spot on. He even told us which carriage to use so as changing trains would be easy considering all of our luggage - thanks Jimmy!!! The house keeping staff were very warm and friendly too and were always smiling. (The staff at check in and check out could certainly learn a lot from jimmy and the house keeping staff). Compare to other hotels in China, breakfast was only very average and lacked variety but the toast and coffee were in good supply. Overall a beautiful place to stay to finish off our China holiday before heading home. Thank you IFC!

i was a bit apprehensive at first about the price tag of a night's stay at the hyatt on the bund, but as soon as i stepped into the lobby, i knew that it would be worth the splurge. the staff who greet you upon arrival are welcoming and helpful, then direct you to your room. mine had a king bed (comfier than most hotels in china) and a large bathroom, as well as views of the bund and huangpu river. i was a little disappointed that i could not see much of the pudong district, but when it got dark, my disappointment disappeared and i was surprised by how alive the city looked at night. the vue bar on the 33rd floor is well worth a visit, as are the pool and gym. breakfast in the 3rd floor is also a must, with a delicious array of western and asian cuisine. within walking distance of the bund, this hotel is definitely worth a visit.

Great service, hotel is notbrand new but kept up and for China quite elegant. Manyu ammenities including an indoor pool, ping pong, a few restruants and the location is great for walking around and shopping for electronics at Hauqing Bay area. Overall I plan to stay here again. Only downside is the price and no wifi in the room. However I was upgraded to the Delux room from the superior by agoda based on the room I booked.

we booked just before arrival and didn't really know the city and where we were landing up. best find for our short, 2-day family visit with husband and 2 college-age children!. highly recom. trooms were very spacious with high ceilings, large beds and nicely decorated. hotel seems recently upgraded in carpets and decor to tasteful, sophisticated modern chinese feel. darker woods with subtle lighting - liked the ambience. amenities were terrific - 2 thick bathrobes and slippers in closet just said, "welcome" and relax. bathroom was spa-like - raised tub for full soaking and separate rain shower for relaxing. full provisions including toothbrush (don't need to ask in case you forgot one) and other things. heat in room and hallways felt toasty and nice for january and staff attentive. rooms and hotel was very clean and didn't see anything out of order. also, hotel is so convenient to all transportation. airport bus is best way to get to hotel. clearly marked and efficient, take bus directly to hotel. ticket office is on premise and big stop. easy to return to airport and buses run every 15-20 minutes. metro is right outside of hotel. you can hop on subway anywhere for cheap - they come frequently, very clean and best way to get around. railway station right across street. we didn't use it, but everything is right there, this is a large hotel and meant for conference/convention attendees. so, for individual and families, it might seem imposing. but our family loved it and felt like hidden gem since people pass it over for newer hotel. only down-side was hotel restaurants. we arrived early evening and didn't want to explore city for restaurants. their main restaurants are really meant for banquets. though they have dinner menu and though good food, quiet place and expensive. head to macao restaurant which is on 1st floor, on-premise. don't be fooled by description that it's portuguease. best chinese food, packed every night with locals. service fast and a

We stayed here for 2 nights in the studio room. Room was big, comfortable king sized bed, international news and movie channels, has a small kitchen with washer/dryer. We stayed in one day because it was raining and we felt like being lazy - ordered from the Mexican restaurant inside the hotel which was actually pretty good - not too expensive (expensive for China standards but cheap for hotel standards). The hotel is across the street from an area where they have loads of crayfish and simple seafood restaurants (Shouning Road). The stay open until 3am-4am so it's a perfect place for late night eating.

I got room 404 so it faced the street which was good. It was Bamboo Comfort Room so a step up from the standard room. A good place to rest up if you have spent time out in rural China which I did. This place is excellent as it is near subway to airport and near to Lama Temple area. It is also next to large shopping center Raffles that has a supermarket that sells western goods just in case you need it. Also a pharmacy was near by just in case you get a little Beijing flu which I got. Staff were nice and helpful, room was cleaned everyday. Air conditioner worked and was very quiet, bed hard (its China folks) but pillows soft so had a good sleep. For China this is a 5 star place, you don't need a swimming pool as it has a very large bath to soak the Beijing way each day. I'll stay here again with my family as it is an easy intro to Beijing and still next to the all the street life.

This 12-to-20th floor hotel is located in a major posh shopping district of Shanghai and there is a metro station just across the street. The amenities are limited for a five-star rated hotel, but the facilities offered are tasteful and top-notch. Our room had a spectacular view overlooking the magnificent Jing-An Temple and beyond. Shopping and food in the area is more than plentiful. The building also hosts a famous spa just below the hotel. The breakfast offering was smaller than expected but still sufficient for both local and western taste buds. The emphasis is on quality rather than quantity. The only minor complaint was the lack of a bathtub. By the way, service is always pleasant and splendid for Chinese-speakers/ nationalists. It seems that most complaints about bad service in China on Agoda are from non-Chinese speakers. Well, conversely... I almost never see any other country catering to non-English/local languages. Well, you know what they say… “When in Rome… ”