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Guam is one of my fav places! If you can, get the ocean view as it's beautiful! You're in Tumon so with most hotels in the area (I've stayed in a multiple hotels in Guam) the rooms are a bit dated, but is fine. The staff was nice and courteous. The breakfast buffet is nice but a bit overpriced. About a 10 minute walk to the Outrigger. So far, this is my go-to when I go to Guam.

We stayed in 3 hotels during 10 days in Guam. This one is the best of all. And the price compares to the cheapest hotel in Guam is only $10 different per night. But the room, bathroom and balcony are big and clean. The hotel is next to the beach. We had breakfast in the restaurant is good (buffet for $12). There's a bus goes to every hotel, so the bus also stops here. But when we want to go to other malls or K-mart to get water, we had to take a bus to DFS(10 mins on bus) and then take a bus from DFS. There is a water boiler and they also offer tea bags and coffee bags. The beds are comfortable.

It doesn't gives you a feeling of 'Luxurious', but I can say that it is enough to satisfy your trip to Guam. The pool, location was just perfect. I think that Reef hotel is having the best pool & Location in Guam. Also, every employees of the Hotel was very kind. The room's condition was also perfect. It was very clean, and the bed's were very comfortable. Also, even though we were in the infinite room, we had an ocean view.

I staied 3days. I can say this hotel is one of the best service in the world. Even, the staff Lily who korean. Hers kind is over the classic. During the stay in guam. I reserved few activities. But there are little problem. Then Lily helped me so kindly. She call the company for me. and explain, slove the problem. I've never recieved this service anyother hotel. I'm really want to tell her thank you. Plz if you watch this message Send to her "Thank you so much. My travel was perfect because of you."

Many folks who have stayed at some of the other hotels in Guam said they were less than satisfied. Overall this place is good. Decent snorkelling right out the back in Tumon Bay. Just walk right by the Tree Bar and go down the steps and you can rent snorkeling gear for $15. Go at high tide because the water there is shallow! Tree bar is nice. Pool looked a bit small. I did all of my swimming in Tumon bay. Breakfast buffet is good. Water pressure in the showers is a bit lacking. Overall, satisfied!

It’s been a while since I’ve stayed at the Verona Hotel. It came to me as such a surprise that they have improved. When I stayed there before, the smell was so awful; it smelled like mold and the place was had poor cleaning. My recent stay was terrific. The service of the staff was so friendly and I’ve even received a free spa service (which was excellent by the way). Not to mention the pool was fun and clean. Without a doubt, the next time I come to Guam, I’ll stay at the Verona again. Thank you!! I had so much fun! KK

The best thing about Guam Plaza is its location and value for money. The hotel is relatively cheap for hotels in Guam. The bed was really cozy. The room was clean! Also, the location is perfect! It's in the middle of downtown. There's everything within walking distance. Also, if you stay here, you get free access to the Tarza Waterpark. My friend and I enjoyed there. One sad thing was that when we went, a lot of slides/facilities were closed.

We loved our 6 days stay! Our room is clean and very spacious. Everything we need is available - 2 bathrooms, 2 closets with hangers, dining perfect for 4 pax and kitchen area with pot and pan. All the staff are amazing. Location is very convenient. All deserving for 5 stars. We will be back in Guam soon and will stay here again. Thank you Garden Villa and Agoda!

I stayed at the hotel for five nights with my family. It was mostly good, but there was still room for improvement. First off, the toilet seat cover was broken on the first day. I called the service desk and the repairman came quickly to fix it. However, I felt if the staff had checked the room condition more thoroughly, they would have found the problem beforehand and fixed it so that a guest like me won't be bothered to ask for repair. Secondly, the cleaning staff didn't seem to clean the floor while I stayed. I left some piece of plastic wrapping on the floor (not on purpose, but I found it right before I headed for the beach and expected it would be gone after the cleaning staff make up the room). When I came back, obviouly they have made up my room but the plastic wrapping was still on the floor. Since it is a five-star hotel, I expected more thorough cleaning. Lastly, I have read positive comments about their breakfast buffet, but it was below my expectations. The "hot" water was lukewarm, waffles tasted like they have been cooked many hours ago, and the waiting staff didn't smile much in general. If they think their competitors are not only other hotels in Guam but also hotels in similar destinations (like those in southeast Asia), I think the staff should be more hospitable and smiling. Their unsmiling faces were such a striking contrast to the servers I saw in Phuket last year. Overall, my kids liked the sea there so I would probably visit Guam again. And I would probably stay at Westin because of its location. It's close enough to major restaurants and other shopping places but their beach is kind of separated from other resorts, so I noticed it was less crowded. However, I hope I won't experience similar problems next time.

I was traveling on business to Guam and stayed overnight, though I found myself not wanting to check out the next day. My room had great access to the hotel's WiFi and the best view that I've ever had. The staff were courteous and polite. The hotel restaurant was a bit pricey at for only myself. To be fair though, it was a gourmet meal of the highest caliber and I did have some fine Italian one with dinner. The only thing I would really complain about was the laundry. I arrived too late to have my clothing laundered and the self-serve laundry only sported threw washers and three drivers. That two was expensive at $4.00 a load plus extra for detergent.

Stayed two nights over the weekend at a mountain view twin bed room. After a busy work in downtown for a while, being isolated from the busy area made me very comfortable. Even the hotel is located in the mountain area, most of daily life functions and a lot of entertainment facility are accompanied to this hotel. Awesome golf course, nice water pools which kids can also enjoy, convenient shop with full set of commodities, laundry machine, restaurant, bar, bowling ally, kids play room, karaoke, etc. Not to mention, the beautiful georama view from the rooms was breathtaking. And if you ever need a ride to downtown area, they offer an hourly shuttle bus back and forth. I'm definitely planning to take my family to this place next travel to Guam.

Plenty of room. Clean, too. Nice and spacious bedrooms have no furniture -no dresser or drawers for your clothing. There is no staff on site so it's tough to ask for directions or other information which you need as a traveler. There also isn't a lobby area, so there are no brochures or maps to pick up like other hotels. The staff who was there was nice though, and let us check in and out in the middle of the night. The best part of this condo is the huge space it offers, and easy parking right in front. I was traveling with 2 grown children and wanted separate bedrooms so the property served that purpose. It is good for a big family or a family with grown children. We stayed for 3 nights but only got 2 bath towels each. No other towels -that was rather strange. If there is no housekeeping during your stay, the number of bath towels should be the number of nights you stay. We did enjoy the feeling of living in Guam, and the arconditioner was new and worked just fine.

We had a wonderful stay. The hotel contrary to reviews that I have read, the room in the hotel where we stayed is very clean and spacious. The beddings are very clean. The staff are friendly and accomodating and helpful. To top this all, the hotel is accessible to major supermarkets and malls. It's within walking distance to affordable eateries such as McDonald's and also to exotic restaurants such as the Korean Barbecue right in the hotel lobby and the Chinese all you can eat lunch and dinner next door. Free transportation is available to go to KMart, Guam Shopping Center (outlet stores) and Macy's. To top this all the hotel is quite big for the price that we paid. My husband and I are planning to stay at Pacific Bay Hotel again a month from now when we visit Guam for the Thanksgiving Sale at Macy's and KMart.

My mom and I checked into this hotel and we were warmly welcomed by Mr. Donovan at the front desk. He gave us some info about Guam since it was our first trip to the island. The rooms we stayed at were cozy and I had no trouble sleeping. All the staff were super friendly and really helpful with our needs. The hotel manager even made sure that we were comfortable and our needs were attended to as quickly as possible. The hotel offers a free shuttle service to some of the shopping centers and also picked us up from those places. They could pick us up at a certain time or whenever we called. The hotel is just a few minutes from the hospital, Micronesia Mall, and Tumon. The 2 men working at the concierge were really helpful and told us a lot about how life is on Guam and some of the nice places to shop at. The hotel has a restaurant inside that serves delicious food in big portions at affordable prices. My favorite was the terriyaki chicken for breakfast which came with 2 cups of rice and 2 eggs. I noticed even the policemen ate their breakfast here daily. My mom and I stayed there for 4 nights and because the staff were really friendly and showed concern for our needs, they made us feel like we were at home. I chose this hotel mainly because I was taking my NCLEX exam at the UIU building in Tamuning which was just a walking distance from the hotel. For those who need to test at the Pearson Vue Professional Center in Tamuning, this hotel is a good place to stay at. In 1-2 minutes you can walk from the hotel to the testing center. Overall, this is a good hotel and the staff really made our stay an enjoyable and comfortable one. I'd definitely return to this hotel when I return to Guam.

this is a real hotel. compared to other cheap hotels, this is the best so far when it's on sale. the room is big and so is the bathroom. there's big balcony and good night view. it's next to the beach and there's a bar. the buffet breakfast is good and cost us each. we stayed in 3 different hotels in guam to try and we liked this one the most (it's only $10 more compare to the cheapest hotels in guam). there is a water boiler, tea bags and coffee bags. but there's no hair drier in the bathroom and if you want to go to k-mart or other malls, you have to take a bus to dfs(15 mins) and then take another bus from dfs.

Close to the airport, Kmart, GPO, Ypao Beach, and McDonalds. We spent the New Years Eve in Guam and rented a car, the total experience was awesome! The room has a spacious kitchen area, but I doubt if you can cook in there. We were able to use the MicroWave and the Ref. On our last night in the hotel, some parts of our body, especially the back of the knees, legs, and shoulders became so itchy, there are rashes as well. I looked over underneath the bed, I found a cigarette butt. Looks really dirty. The linens are either stained with a red wine, or a blood? Not sure. But yeah, we had a great taste of Guam.

the stay is pretty good. the hotel is a bit old but the room wise is comfortable and clean. near enough to the CPA exam center, i can always walk back from the center. (slow walk half an hour). 15 mins from GPO, that is also pretty good. guam does not have a very intensive inland cheap transport system, so no complain about the hotel location. it suffice my needs anyway. i like the place~

We were a family of 4 with two boys 6 & 9 staying one week in Guam. This two bedroom apartment was great for us as we had a full kitchen, washer and dryer and plenty of room to relax. The beach and plenty of restaurants were walking distance from the apartment. There is no swimming pool so we spent more time at the beach. Only complaint was the water pressure was low sometimes...especially when the washer was running. The management was very helpful and allowed us a late checkout due to our evening flight. We would definitely stay here again if we return to Guam...This apartment also had a parking spot near the apartment...we recommend you rent a car if staying here...but you'd probably want a car if staying more than a few days in Guam anyway.