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Nice restaurants on site but front desk staff is the worst. They allowed us to wait 3 hours to check-in and did't provide us any accommodations as a result. Additionally our suite room door wouldn't lock properly so if someone wanted they could just walk right into our room. Waited to get the door fixed once and then the next day the door did the same thing. I complained but the hotel said it was nothing they could do since I booked through a 3rd party site😡. This was the finally straw! So Jamaica was really fun for us but this resort made things really difficult for us while on vacation. If you dont mind being inconvenienced while on vacation then this will be a great resort to stay at.

Breathless is an increadible experience and don’t bother to go anywhere else! It features amazing pools with a daily DJ between 12-18, plus a rooftop bar with a pool and hot jacuzzi. You will also get access to a beautiful private beach plus you have access to all restaurants at the adjacent Secret resort. We went to five other five-star hotels in Jamaica before settling here. Go no further, breathe deep and go Breathless!

My whole experience was amazing! North coast hotels have nothing on the Spanish Court. From the moment we arrived the service and staff was above anything we could ask for. Very accommodating. The hotel was very clean and they think of everything for their guests. I’m an avid exerciser and I was surprised to find an exercise mat in the closet in our room. I’m so ready to go back. Joseph, Abigail, Owen, Tevin and ALL thank you so very much. If I didn’t mention your name, it is only because I forgot. The young lady that was working with Abigail when we checked in on the afternoon of the 23rd, We thank you for your professionalism, hospitality, and help in checking in. Chana Duncan Reid, Room 136!

This was a great place to stay. The food wasn’t the best so I’d recommend going off the resort for that. In addition, if you’re not staying at the preferred club, it’s a lot of pressure on you to invest in the Time Share that they have. Then they don’t tell you about fees, etc. associated with whatever they’re offering for you to spend 3 hours of your day listening to their spill about the Time Share. Other than that, it was great!

We travelled to Jamaica to vacation and celebrate my birthday and everything about Zoetry was perfect - from the property to the staff. The property is small but it's intimate and beautiful. We had access to their sister properties - Secrets and Breathless which are fairly larger. However we appreciated the size of Zoetry because not only of how personable it made our stay, where each member of the staff knew us and accommodated us perfectly, but also how quiet and zen the atmosphere was. The room was the perfect size for us with the soaking tub and shower inside and the large balcony overlooking the pool area and the ocean. It was a wonderful view to wake up to each morning complimented with the daily complimentary bottle of champagne. The property was extremely clean and there are measures in place to protect their guest against COVID. Each member of their stay was extremely pleasant and always helpful. Thank you so much Arleen, Kyle, Carl, Natalie, Terry-Ann, and the front desk ladies! I can go on and on about our experience. I honestly can't wait to go back to Montego Bay because this is exactly where we will be staying again!

I have been to many many hotels over the years and I can honestly say Royalton Blue Waters has no competition. Grand Palladium needs a leaf from their book! The food was good. The customer service was exceptional. I am very big on the customer service aspect being a Manager in this field and the staff here was great! The elevators were functioning as they should, room service is up to 2am at no additional cost and you have a variety to choose from. I’m definitely coming back!!

I’ll prefice this review with i’m on vacation and simply want to relax and i do not want to complain about anything. Kudos to donovan (butler), poppy (bar), rory (buffett server). i’ve never been to a 4.5 star facility with so many broken equipment: Hot tub, hydrotherapy, refrig, etc... General lack of supplies: club soda 4 days, rum, limes, lemons, nachos, tea, etc... Rude and lack of follow up: if you want towels at 10am GL pool... “go get them yourself by hideaway the lifeguard was suppose to be here an hour ago”. there are many issues not cited including my request to discuss the service related issues with the GM, amazing. weirdest of all was the diamond clubs policy of upgrading non au natural guests to grand lido. 1) they don’t want to be naked 2) they are fairly vocal about not wanting to be naked 3) one small group went so far as to ridicule a au natural couple at the GL pool bar requiring security to intervene. ridiculous we won’t be back.

Came here for days. The resort is nice and well maintained by the staff. Staff is very friendly and accommodating. The room was comfortable however slightly outdated. Actually noticed mold on one wall but not too huge of a deal. Showers put out hot water every time so that was a huge plus. I was pleasantly pleased with the fitness center and the equipment that it has which enabled me to to have quality workouts during my stay. Food was a bit of an issue for me. I'm from NY and I am accustomed to eating the best of the best. The Jamaican cusine served on the premises did not meet my expectations from the beef patties to the jerk chicken to the escovish fish. Alot of the other cusines were very bland in taste. Additionally the wifi connection in my room was terrible with hardly any signal. I told front desk about it and they were supposed to let the IT team know but nothing transpired. The food and the bad wifi are the reasons I would not return there.

My wife and I spent 14 nights at the Royalton Negril and could find no faults with the hotel. All the staff were friendly and enquired frequently to see if we had any issues with our stay. We ate frequently in the Gourmet Marche restaurant which was excellent, we also tried the West Indian cuisine and Italian restaurant, both excellent experiences. You can have ice cream, hot drinks and sandwiches from the gelato in the main foyer as well as a late snack in the Score bar, whilst watching sport or playing pool. The entertainment may be geared to the younger traveller, but you can still listen to a local band whilst having a drink at the Martini bar. During the day you may snack at the pool bar area as well get a drink from the beach bar.The grounds are well manicured and the rooms are cleaned and replenished regularly. Hotel taxis are however expensive so best to get cheaper options outside the hotel. Car parking is superb and safe

Wow where to even start. I absolutely loved this resort and my time there. The food is VERY good (having been to other all-inclusive resorts as well), the service is terrific and everyone is so so so friendly, the resort does such an amazing job trying to make sure everyone is happy and having a good time, and the facilities are very clean. I would hands down come back again and recommend this resort to anyone staying in Jamaica. Thank you so much for letting us have such an amazing vacation!

We spent just one night but, it was one of the most perfect get-aways. My family was attending a sponsored fun day in Negril at a location close-by. We got to the hotel at least two hours ahead of scheduled check-in time. However, Latoya (the receptionist at the front desk) was so accommodating. She allowed us to check into our rooms despite being early and ensured that we got every single thing that we needed. It was a hot day and when we walked in our room was nice and clean with rose petals on the beds and the room had already been cooled. The pool was nice!! At dinner, the hostess (unfortunately, we missed her name) was so friendly and accommodating. She patiently waited while we decided over our orders. The food was plentiful! For breakfast the following morning we had a wide variety to choose from. It was very filling and our hostess, Princess was very warm and friendly. We will certainly be coming back again and will definitely recommend Rayon Hotel to our family and friends.

we went not knowing what to expect and got a gem! what a find, the location is prime to walk the beach each way. the staff is so nice and genuine and wanted to place them all in out pockets and bring them home. it was our pleasure to talk amoungst them about their lives there in jamaica and they shared many little tips and finds for us to enjoy. we will share this place with many as we will return to this resort, it is not a hotel, some day soon.

Limited restaurant options (two fine dinning, buffet, grill [good jerk chicken] and a pizza oven) and food ends at 2 AM (not 24-hours). The main and only buffet was mediocre; needed more Jamaican food options. The is no hard liquor in the room only a few cans of beer in the mini fridge. Otherwise, the location is great, the room is very clean and service staff are super friendly. If you are not picky about food like myself, this resort is an very good inexpensive option to try out Ocho Rios, Jamaica.

Thank you to all the staff again for a wonderful stay for my Bday in January! Everyone provided excellent service as always. The storm brought in the sand and was a mess, but the Tree House staff cleaned it right up and made everyone comfortable. This is in my opinion the best location on Negril's beach! The bar close the water makes the experience of being on 7 mile beach really wonderful and reminds you of why you're there!

This was a beautiful and peaceful villa on the hillside of Montego Bay. Wonderful views of ocean from the property. I felt like I was visiting family rather than staying at hotel. The staff was friendly, helpful, and made sure I enjoyed my visit. Definitely not like staying in a Hilton or Holiday Inn, much less formal and much more home-y. Great place to relax, sleep, and meditate. I was shuttled anywhere I wanted to go, and after spending a day in downtown Montego Bay, I was happy to get back "home." I took walks and meet neighbors, watched a soccer game, ate authentic Jamaican food-- definitely "experienced" Jamaica, rather than just visited like a tourist. This is a family-run business, and it truly shows.

Sunrise Club Hotel is a nice and simple hotel with intimate and caribbean atmosphere It's not located directly on the beach but you have to cross the street, walk one/two hundred meters and you are on the Seven Mile Beach which is one of the most beautyful beach in this amazing island. Rooms are enough large and comfortable but very basic and not so much furnished but obviously if you choose Sunrise Clulb you have not to expect luxury amenities and services. Breakfast is good quality and tasty, and the same opinion I have for dinners at Sunrise Hotel.