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It's rare that i need assistance and the Conceirge department in the Main Tower are amazing. Special thanks to EILEEN JUNG. She was amazing, helpful, very knowledgeable , caring and sincere. I needed help with directions, reservations, suggestions and printing and nothing was too much for her. She was multi talented and spoke very clear English. Lotte Seoul is truly the best hotel in South Korea.

The hotel was brand new and a very family-friendly hotel. Lots of facilities for families to enjoy and spend time just within the resort. Famous restaurants were within the resort at B2 level in anati cove. But the location was one hour away from the main attraction of the Pusan city, wifi was not free and the staff’s english was not that great. The hotel was fully booked as we went during xmas break so our view from the room was not exactly the mountain but a parking lot view. The bathroom, tub and bed was extremely spacious and comfortable. The interior is beautiful with a soothing dark wood color everywhere!

Believe the hype, the Shilla hotel is simply one of the very best, if not THE best hotel in Korea. From the lavishly decorated surroundings, to the large, beautiful lobby, to the many gourmet restaurants, top-notch facilities, expertly-trained staff, and outstanding guest rooms, what more can you want in a 5-star luxury hotel? Even the most basic guest room is large, modern, and meticulously clean. The bedding, in particular, is the most luxurious and comfortable I've ever experienced....better than in most 5-star hotels I've stayed at inculding the best in the US and Europe. The staff are expertly trained, fluent in multiple languages, and very attentive. The facilities, esp. the outdoor pool, fitness center, and spa are amazing. I would also highly recommend the dinner buffet at the Parkview restuarant....expensive but not to be missed! The location is good in that it's up on a hill, away from traffic noise, but a little bad in that a quick access to surrounding neighborhood is a bit difficult.

We had seen this hotel and initially planned just to visit it during our stay but thankfully we decided to splash out and book a room here and we were so glad we did. You only need one night here to fully appreciate it and it is so much fun. There are lovely gardens to walk around, a revolving coffee car at the top and the ship plays a chime every morning 20 minutes before sunrise so you can get up and watch the magnificent sunrise in the sculpture park. the hotel is up quite a big hill from the town so you are best to take everything you need and just stay here for you stay. There is a small supermarket in the hotel and bakery and there is stove in your room so we had a very enjoyable home cooked spagetti dinner to save on our budget. Some reviews mention that it is hard to get to the Suncruise without your own transport, we managed fine. We arrived from Samcheok via the seaside train (booked by tourist info booth in Samcheok), took a taxi to the Suncruise from the train station (W4,000) and then took the bus which goes from the car park in front of the Suncruise to Gangneung Express and Intercity bus stations (40 mins W2,000) for our onward bus to Daegu. This hotel is just fantastic, we loved every second of the novelty of being in a ship on land, we booked a garden view room which had no balcony, but it was at the very front of the ship with a magnificent sea, garden and sunrise view. It is expensive but well worth the price if you enjoy novelty hotels like we do.

Pros: - The location is very nice. Not too far of a taxi ride from the station and close to the beach. - The room is still new and very clean. - The bed is nice and big. Cons: - The fridge wasn't that cold. - Asked the front desk for ice at 11pm and they said it was not available after 10pm and suggested buying it at a convenience store. (They did call the store for us to see if they still had ice. But I expected full service from a 5-star hotel.) - The view was okay. It was not a full ocean view but could still see it if from one angle in the room or when you went out to the balcony. - Accidentally left a couple of T-shirts in the room and called the evening that we checked out. A representative called the next day but said nothing was found. Overall: The hotel itself is big, new, and clean. The staff is friendly, but also slightly awkward perhaps due to lack of experience. Lastly, I expected better service from a 5-star hotel.

Hotel was so clean throughout the rooms and facility, it was a pleasant stay! Their customer service was also awesome, greeted by staff from parking lot, and assisted with luggage all the way to your room. Staffs were so polite and kind. Made reservation from 2 different company and there were miscommunications with doubke booking, when I inquired, hotel staffs were very courteous and prompt with responding and assisting with issue occured. Their follow up service was amazing !! They were even avle to trace back call history and assist. I would rate this hotel 5/5 for their professionalism in serving customer with their clean facility and excellent customer service!!

The hotel was located at the south of the jeju island and is very convenient to many sightseeing attractions of the island, such as teddy bear museum. The aiport shuttle service also makes a stop right in front of the hotel if you arrive early! The hotel itself has a 200 steps staircase that leads to the beach! if only it was summer, it would be so convenient for us! Do explore the surroundings inside and outside of the hotel as there is plenty to see and do in this hotel. Highly recommended!

Outstanding service. Would definitely recommend staying here with friends and family. The coastline of Busan was beautiful and the amenities of this hotel were first class. The staff all spoke English which made my first trip to Korea much easier. I would highly recommend this hotel as a stop on anyone's visit whether you are traveling on business or vacationing in Korea.

Seoul has a discret charm. This place makes the most ot it. Great view of the town. If you plan to visit the town with the city bus the stop is in front of the hotel, the airport limousine bus will also drive you there and leave you in front of the lobby. The service is top, everyone speaks excellent english which is not the case in all the tourist hotels and is always very helpful. With the club room i had on the 18 th floor, breakfast was served in the loundge , as well as snacks and drinks from 5.30 to 7.30, all very good and complentary. It is not cheap, but other 5 star hotel are near same price without the same quailty of service. Avoid the french restaurant prices are a rip off, there is a shuttle to itewan (it takes 5 minutes), an area where you find plenty of cheap or middle range restaurant.

Stayed at hotel on last night of business trip prior to leaving South Korea. The hotel is in my belief catering for mid-long stay clients as rooms are more like apartments with fully fitted kitchen, living area and bathroom. The standard of room was best we encountered on visit to South Korea and we had pleasure in eating on restaurant on night of stay and again quality of food was best we had on trip. Did not have time for breakfast in morning due to early flight but again shuttle service to airport (for nominal charge) was excellent. Will certainly stay again if visiting area and highly recommend to anyone looking for a home from home. Located near Incheon Centre with variety of bars and restaurants for those staying for a longer break.

First time for me to stay at the Oakwood COEX. We had booked the one bedroom apartment, the room is huge with completed kitchen facilities, living room is specious and the bedroom is very comfortable, view was great. Staff are so friendly they are willing to help and friendly. Best gym and swimming pool facilities. I will definitely stay here again next time when I visit Korea.

The Haevichi is located on the south-eastern tip of Jeju-island, midway between Seongsan Ilchulbong and Seogwipo City along the coast. We stayed on the hotel annex (as opposed to the resort annex) of the property. The hotel compounds are beautifully designed and you have a lovely view of the ocean from most parts of the lobby. Our superior room was spacious, modern, tastefully furnished and very well maintained. Free Wifi is available within the room and most parts of the hotel. The bathroom is also very spacious and well designed. This is definitely one of the most luxurious and comfortable accommodations on Jeju-island. As some reviewers mentioned, the hotel is located on a relatively remote part of the island. The city of Seogwipo is a 30 mins drive away and Jeju city (and the airport) is about an hours drive away. However if you rented a car (as we did), it was no hassle at all. We wanted to see sunrise at Seongsan Ilchulbong and the hotel is a quick 20 min drive from the foot of the Ilchulbong. It is also a stop on the Olle Trail #4. In terms of dining options, the restaurant at the hotel lobby serves decent international fare and also offers a nice breakfast buffet spread. Outside the hotel, there is a bunch of restaurants within 5 min walk of the hotel, along the coastal roads. The small town of Pyoseon is a quick 3-5 min drive away, provides more dining options. You can also find a convenience store, a bakery (Paris Baguette) and some drinking/coffee places there. All in all, we had a wonderful stay here and will not hesitate to stay here again on our next visit to Jeju-do.

We didn't expect Park Hyatt Busan to have such amazing views of the Marina, or for the rooms to be so nice. We booked the basic rooms and even those were great. Almost everything in the room was controlled using the touch panels by the bed, the separate shower and bath tub were perfect too. Good pressure in the shower, and the bath tub also faced a TV if you wanted to watch something while you soak. Everything was new and well maintained, the staff were attentive and friendly, and the Marina views every morning were lovely. The massage at the spa was good too. The hotel is near several cafes, restaurants and bars, all facing the marina. It's a lovely area for an evening stroll.

I had never been to the Walker Vista before so it was the first time. My wife and I had wanted to go to an outdoor pool hotel but unfortunately it wasn't open until June 22nd which was a let down when we first arrived. Still the manager did her best to make us feel better about our stay by giving us an upgrade which was much appreciated. Even without the use of the outdoor pool I feel this hotel has a lot to offer such as one of the best hotel gym's that I've been in within Seoul. The indoor pool was bright and has an outdoor sunbathing patio which I thought was a great extra to cool off as it gets a bit humid in there. The hotel was extremely clean, even the TV remote has a plastic cover that is replaced with every guest. This hotel also has a unique outside garden patio area to sit that has foot sauna's and hammock to watch the stars at night. I believe that this hotel holds one of the best value for money in Seoul especially in the summer months.

Me and my fiancée decided to stay here during Valentine’s Day, I was looking for a romantic and beautiful hotel and we found it. I live in gunsan and often travel to Seoul to meet my fiancée, after staying in over 50 different hotels in Seoul I must say this one is hands down the best I’ve experienced yet. The best experience staying at this hotel was the level of service you receive, I had only 10 minutes to decorate the room with various valentine’s day items like rose petals and candles, however I forgot to bring wine glasses and a cork opener, I called down to the front desk and literally within seconds they brought the items and even brought a beautiful wine set with ice that I didn’t even ask for to my room free of charge. we also needed a very early check in time and a really late checkout time and they granted that request without question, even when we walked around the lobby the staff would stand up soon as you walked in the room and asked if we needed anything at all, never experienced that kind of service even at the best hotels in America. The hotel is beautiful, we got a few pictures in front of the Victorian fountain in the lobby, and other areas of the hotel and they turned out great. The hotel room was extremely clean when we arrived and was extremely comfortable. The hotel is also located very near the coex metro with plenty to do and was only a 5 min walk from the subway station. The only small thing I found wrong with the hotel was the food prices, the Korean buffet was 60,000 won per person, and we ordered room service the next day and the prices were pretty ridiculous as well, got charged about 9 dollars for a can of coke lol. But this by no means even came close to ruining our experience with this hotel, and there are plenty of very nice reasonably priced restaurants located nearby to make up for it. Truly a 5 star hotel and will defiantly be going back in the future.

Everything was good. Beautiful garden (garden itself was good, but you can find better feelings when you sit on the bench), nice in-room spa (but if you want hot watered in-room spa, you need to contact to the hotel before you arrive), good city view from my room (the view will be differnt by rooms), great breakfast (you can make your own juice with carrots, apples, oranges), and well-made outdoor swimming pool (although the weather was slightly cold, but me and my wife enjoyed a lot). Unfortunately, two things were disappointed. One thing is the water supply system. When I was took a shower in the shower booth, then my wife started washing her hands at washstand, suddenly hot water became quite a bit colder. I was surprised, and of course, I claimed about it to the front desk staff. The other thing is extra expenses. You should know that prices of everything provided by this hotel is at least tripled - compared with normal prices of Korea.

Reviewed December 4, 2010 I stayed 2 nights in the Intercontinental and found the hotel good. Check in was fast and clear, rooms are spacious and they have all comfort which I expect in a 5 star hotel. The staff is doing their utmost to serve their guests in the best way. Also the hotel gym is one of the best I ever visited. Great equipement with excellent service. Top class ! Though, also a few minus points : * I took the rate including breakfast. Before going to my business meeting, I wanted to grab some breakfast and then jump in a taxi. Though, there was a loooooong line in front of the breakfast restaurant. Both days. In both cases, I could not take the breakfast because the capacity is not enough to host all guests for breakfast. Except if you have the time to queue for 30 minutes. Be warned ! * Prices for a simple drink in the bar are outragous. 12000 Won for a simple, local, small beer. Note that you have to add 20 percent on top. Also a Coke or some water is breaking all price records. Alternatively, take the elevator down and walk 2 min towards the underground shopping mall (direction metro). There is a 7/11 selling drinks at a fraction of the price. A whole family can get drunk here for the price of 1 Cass beer in the hotel. Crazy.

We happened to book Nest Hotel given it's superb rating on Agoda and because of its proximity to Incheon Int'l Airport as we were only transiting for a day. We can't be any more happier with our decision. From the shuttle bus that picked us up at the airport, to the room service, everything was excellent. Not only were we provided with the best of service, but the hotel was a minimalist wonder with interesting details as well as making absolute great use of its space. Now, we're even more encouraged to discover other Design Hotels of the world. We definitely got the most value of our stay and this hotel would be our next choice of stay while in transit. Two thumbs up!

I am very impressed witg Phoenix Park Ski resort. The hotel provides us all necessary kitchenware to prepare meals. Also, Customers has a variety of restaurant choices including Korean restaurant, KFC, Domino Pizza, and cofe benene. Plus, There is a supermarket in the resort area. The ondul condo is very clean and warm, you have to bring your own bathroom amenity such as toothbrush, shampoo, liquid soap etc. My best impression of my trip is Ms Kim, a receptionist staff on New Year Day. I left my bag and thought I lost it in the toilet at another building. I rushed to the condo and asked Ms Kim to help find the bag, she accompanied me back to the building , communicated with the staff, looked into the cctv with me and finally found the maid who help kept my bag with all my money and passport inside. She was so sweet and very much impressed me with her hospitality. I will definitely visit Korea and stay at the resort again.

My family and I vacationed here during our summer vacation. It was "Golden Week" in Korea so we ended up paying double the regular rate. So that's why I rated the value for money a 3 star. It is beautiful and very nice. Everything is modern and even the entrance is very grand. Our room had partial view, but it was perfect. We saw the harbor and the sea-green water. We had two beds in the room and each were large (definitely not single beds). The room and bathroom were very clean, as well. The water in the hotel is hot when first turned on. That was a surprise. If you don't plan to go out, you can go upstairs to the rooftop and have some drinks. The food menu wasn't vast, but the beer was unlimited. Also, the view from the rooftop is AMAZING. When you go out to the large terrace and look below, you can see the coral and sea-green water. I actually didn't know that mainland Korea had that color sea. If you want to leave the hotel, you need a car. Nothing is close by walking.

We were not sure in the beginning if it's the right choice to stay in Gyeonju but it turned out to actually to be the best. We also check other hotels during our stay, including Hilton, but Hyunday somehow looked better. We felt that many other hotels in the area were actually a bit sub-standard and too much targeted to local tastes (in food, decoration, etc.). If you are looking for a good, clean, international level hotel, Hyunday fits perfectly. You do not get too much local feeling inside, but it's also not a culture shock if you are for the first time in Korea. We preferred to leave the cultural part for the visits, museums, restaurants outside the hotel. The buffet was ok, but we loved the separate Italian restaurant also located in the hotel. About the location, it's not really central, but actually since all tourist sites are so far apart, you need to take a bus anyway. They run regularly in front of the hotel. And it's much better to stay next to a lake, surrounded by parks, than in the downtown, in the case of Gyeonju.