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Courtyard by Marriott Bandung Dago

"Restaurant was nice not too crowded when breakfast"

Dian - March 9, 2020
Deluxe, Guest room, 1 Queen, North Wing Courtyard by Marriott Bandung Dago
Lobby Courtyard by Marriott Bandung Dago
Swimming pool [outdoor] Courtyard by Marriott Bandung Dago
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Courtyard by Marriott Bandung Dago

Jalan Ir. H.Djuanda No 33, Dago, Bandung, Indonesia, 40116 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Front desk [24-hour]
Hassle-free check in
Close to Gedung Sate
Within 930 m of property
See map
Popular landmarks
Gedung De Driekleur / Gedung Tiga Warna 150 m
Chapel Kabar Gembira maria 180 m
Taman Radio 210 m
Dr. Elise J. Knoch Sp. OG 220 m
Rumah Sakit Sariningsih 280 m
Yogya Riau 330 m
Super Indo Dago 340 m
Istana Bandung Electronic Center 360 m
Youth Arena 380 m
Rumah Sakit Ibu Dan Anak Limijati 410 m
Nearby landmarks
Gedung Sate 930 m
Geology Museum 1.16 km
Braga Street 1.49 km
Bandung Grand Mosque 2.11 km
Paris Van Java 2.29 km
Rumah Mode Factory Outlet 2.68 km
Trans Studio Bandung 3.68 km
Dusun Bambu Family Leisure Park 13.26 km
Sari Ater Hot Spring 19.02 km
Ciater natural hot spring 19.27 km
9.0

Exceptional

Location rating score

Inside city center
Popular neighborhood
ParkingFREE
Attention

This property is in high demand!

5 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • Airport transfer

  • Located in heart of Bandung

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Cheaper than 73% of all properties in Bandung in the last 24 hoursCompared to 1,647 Bandung properties at Agoda for various dates
Value for money8.5
Distance to city center1km
Location rating8.9
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport3.4 km

Rooms available at Courtyard by Marriott Bandung Dago

Premier Suite, 1 Bedroom Suite, 1 King, City view
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
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Royal Suite, 1 Bedroom Suite, 1 King, City view, South Wing
...
  • Room size: 92 m²/990 ft²
  • City view
  • 1 king bed
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Premier, Guest room, 1 King, Limited view, South Wing
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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Courtyard Suite, 1 Bedroom Suite, 1 King, City view, Balcony
...
  • Room size: 83 m²/893 ft²
  • Balcony/terrace
  • 1 king bed
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Corporate Suite, 1 Bedroom Suite, 1 King, City view
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed
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Deluxe, Guest room, 2 Twin/Single Bed(s), North Wing
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
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Executive Suite, 1 Bedroom Suite, 1 King, North Wing
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 king bed
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Deluxe, Guest room, 1 Queen, North Wing
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 queen bed
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Deluxe, Guest room, 1 King, North Wing, High floor
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
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Premier, Guest room, 2 Twin/Single Bed(s), Limited view
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Courtyard by Marriott Bandung Dago?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Courtyard by Marriott Bandung Dago?

Courtyard by Marriott Bandung Dago is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Courtyard by Marriott Bandung Dago also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Courtyard by Marriott Bandung Dago has a car park right on site for maximum convenience. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Bandung with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Courtyard by Marriott Bandung Dago?

Courtyard by Marriott Bandung Dago does permit smoking in some areas and is not 100% smoke-free.

See map
Explore the neighborhood

What people love about Courtyard by Marriott Bandung Dago

  • 9.6
    Exceptional

    "Kamar hotel sangat nyaman dan bersih."

    Arief

    |

    July 31, 2018

  • 9.2
    Exceptional
    Spaciousness

    "Love the big rooms with fresh decor."

    Marhaini

    |

    March 19, 2020

  • 9.6
    Exceptional
    Breakfast

    "Buffet breakfast is of good quality."

    Lim

    |

    October 19, 2019

Property ranking|Compared to 1,647 Bandung properties
See all rankings
Location score
9.0/10
Service score
9.0/10
Cleanliness score
8.9/10
Couples review score
8.9/10
Better than
97
%
of Bandung properties
Better than
97
%
of Bandung properties
Better than
97
%
of Bandung properties
Better than
97
%
of Bandung properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.7
Excellent
466 reviews
Cleanliness
8.8
Facilities
8.2
Location
9.0
Read all reviews >
What travelers say they love:
The great hotel to stay in the heart of Bandung.
Megah from Indonesia
Couple
More about Courtyard by Marriott Bandung Dago

More about Courtyard by Marriott Bandung Dago

For travelers who want to take in the sights and sounds of Bandung, Courtyard by Marriott Bandung Dago is the perfect choice. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

Courtyard by Marriott Bandung Dago offers many facilities to enrich your stay in Bandung. Top features of the property include free Wi-Fi in all rooms, 24-hour room service, 24-hour security, daily housekeeping, taxi service.

Experience high quality room facilities during your stay here. Some rooms include flat screen television, mirror, slippers, sofa, towels to help guests recharge after a long day. Recreational facilities available at the property include fitness center, outdoor pool, spa, massage, kids club. Enjoy a great location and services to match at Courtyard by Marriott Bandung Dago.

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Most talked about facilities

Breakfast
11 mentions
Housekeeping
7 mentions
Swimming Pool
6 mentions
Food & Dining
2 mentions

What they offer

8.4
Excellent
Breakfast

"A wide choice of breakfast, taste was just ok."

Nelly

|

July 15, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Buffet

Restaurants on site

Bar@Dago
Cuisine:American, Asian, Indonesian
MoMo Cafe
Cuisine:American, Asian, Indonesian
Menu:Buffet, A-la-carte

Nearby restaurants

Indonesian cuisine
Indonesian cuisine
Lotus Garden Restaurant
2.0 km Indonesian, Japanese
Roemah Keboen
2.0 km Indonesian
Ambokueh Kebonjati
2.3 km Indonesian
Asian cuisine
Asian cuisine
Terminal Koffie
50 m Asian, Indonesian
Rumah Makan Legoh
160 m Asian, Chinese, Halal
Waroeng Bandoeng
160 m Asian, Cafe, Fusion
Cafe
Cafe
Shake n Punch
170 m Cafe
Coffee Arcade
290 m Cafe
Coffee Toffee
290 m Cafe

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Courtyard by Marriott Bandung Dago from real guests

Provided by verified guests of Agoda
Agoda Reviews (466)Booking.com Reviews (387)
8.7
/
10
Cleanliness8.8
Facilities8.2
Location9.0
Service8.9
Value for money8.5
High score for Bandung
Rating
9+ Exceptional (87)
8-9 Excellent (32)
7-8 Very Good (35)
6-7 Good (7)
<6 Below Expectation (15)
Time of the year
Mar - May (24)
Jun - Aug (42)
Sep - Nov (44)
Dec - Feb (66)
All guests (466)
All room types
All languages

Show reviews that mention 

Showing 176 verified guest comments
12345
9.2
Exceptional
I from Indonesia
Family with young children
Deluxe, Guest room, 2 Twin/Single Bed(s), North Wing
Stayed 1 night in December 2018

One of top 4-stars hotel in Bandung”

I stayed for 1 night only here on 22-23 Dec 2018 (Something that I regret, should book for longer stay). I booked 2 rooms of Deluxe Queen, North Wing. Here is the summary of what I've experience and overall impression of my stay. Pros: - This hotel is newly refurbished and rebranding from the previous Holiday Inn Dago into Courtyard by Marriott Bandung, so you can expect the interior feels refreshed and new. I love the new modern design especially in the room. Even for the lowest category, the room still feels so luxurious and cozy. Bed & duvet are so smooth and fluffy although I actually prefer more firm bed for better back support but its still feel very comfortable. I think the room cozyness is the main highlight here. It makes you feel like you don't want to go outside. Even better is the view from the room. I got rooms in 6th floor facing north to Dago area so we can see the mountainous landscape of North Bandung. Feels very refreshing to have such a view from your room. The bathroom also looks so luxurious and exclusive. Although no bathtub for this room category, but we got a toilet with integrated bidet and shower with 2 choices of hand and rain shower. The bathroom amenities are provided by Nirvae. In my opinion this is the best 4-stars hotel bedroom in Bandung (from around 7 to 8 4-stars hotel I've tried so far in Bandung) - Parking space is quite a lot here. The common problem with hotel in Bandung is limited parking space. Here in Courtyard I think its not a really big problem as they have ample parking space including several level of basement (although basement a little small) - Breakfast quality is top notch. Although the variety could really use some improvement. 1 flaw thing here that I noticed was the croissant (I'm a big fan of it) was more like bread than puff pastry. A little bit dissapointed on that, but still enjoying my breakfast there. - The front office staff is really kind and helpful . My check in/out process was smooth and e

Reviewed January 07, 2019

Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Bandung. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Courtyard Bandung Dago and we hope you choose to create more memories with us whenever your travels bring you back to Bandung. Sincerely, Kadek Suartana General Manager Courtyard by Marriott Bandung Dago  

Responded June 24, 2019
Courtyard by Marriott Bandung Dago
9.6
Exceptional
GERY from Indonesia
Group
Deluxe, Guest room, 1 Queen, North Wing
Stayed 1 night in June 2019

One of the BEST hotel in Bandung!”

Up to their standard for their reputable chain hotel, a newly partially-renovated hotel, Courtyard by Marriott is surely not to be missed. Very smiley, polite and attentive staffs and services. Location and location and location is in the heart of Bandung, in Dago area. Close to everywhere if you’re thinking to go to Dago pakar area, Setiabudi, or down to the south of Bandung. Not the largest room compared to the others, but how they designed the room is very modern and beautiful and everything placed nicely with a large window, very comfortable bed, etc etc. Definitely will comeback soon and to my top priority hotel when in Bandung.

Reviewed June 09, 2019

Dear Mr. GERY, We are delighted to have been your chosen hotel during your recent stay in Bandung. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Courtyard Bandung Dago and we hope you choose to create more memories with us whenever your travels bring you back to Bandung. Sincerely, Kadek Suartana General Manager Courtyard by Marriott Bandung Dago  

Responded June 24, 2019
Courtyard by Marriott Bandung Dago
8.8
Excellent
Arina from Indonesia
Family with young children
Deluxe, Guest room, 2 Twin/Single Bed(s), North Wing
Stayed 2 nights in October 2020

Wise Choice for Bandung Staycation”

Overall we're so happy with our short weekend gateway in BANDUNG this time. It was a very good & wise choice to stay in COURTYARD by MARRIOTT BANDUNG. We love this hotel. Huge and warm lobby. Lift looks old, but still works well. The room was so great. Not big enough, but well occupied for 2 adults + our 2 kids. We chose the twin bed room type, and it was great. They got 140 bed size, great size for us. Comfy bed n pillow, good linen, good size means sleep tight. Bathroom was also good. Not big, but great design, modern, yet complete. One point to be reviewed was just about the staff's arrangement & communications. We almost missed our booking to access the pool since the staff who helped us at check in time did wrong fill in their list. We booked for pool access on Sunday for 3 pax but she was put our names to the gym list instead. Fortunately another girl helped us to put us on earlier schedule, otherwise our kids would be very dissappointed for couldn't go swimming that day. And the girl who made the mistake didn't even say apologize for her missed (she was in the check in desk also when we complaint about this missed arrangement). However, we loved our stay. Mostly staffs were generous and helpful. They were good in services. For sure, Courtyard Bandung will be on our bucket list for our next Bandung vacation.

Reviewed November 04, 2020
9.6
Exceptional
Hermin from Indonesia
Family with teens
Premier, Guest room, 2 Twin/Single Bed(s), Limited view
Stayed 2 nights in December 2017

pleasant stay with big fam”

Recently stayed at Courtyard Bandung throughout the Christmas festive. Our big family booked 4 rooms: 2 premier, 1 exec suite, 1 premier suite. We arrived and checked in very early in the morning at 930am and only 1 room isnt available for checking in. My uncles had 2 premier rooms located at old building switched to the Deluxe room in the new building because my uncles prefer newer interiors and window with a view. Our booking doesnt include any breakfast or dinner meals but we ended up having 1 dinner and 1 breakfast at the hotel due to the traffic conditions in Bandung locally. The dinner was on 24 Christmas eve, about 5 families were having buffet dinner with 30% off rate. Dinner was superb, served with american christmas theme. Executive suite was huge and spacious, containing 2 inner rooms, the master bedroom and the living room. Premier suite located at old building was even more bigger and huge compared to the executive suite, boasting a huge bathroom.

Reviewed December 27, 2017

Dear Mr. Hermin, We are delighted to have been your chosen hotel during your recent stay in Bandung. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Courtyard Bandung Dago and we hope you choose to create more memories with us whenever your travels bring you back to Bandung. Sincerely, Kadek Suartana General Manager Courtyard by Marriott Bandung Dago

Responded June 24, 2019
Courtyard by Marriott Bandung Dago
9.6
Exceptional
Vera from Indonesia
Group
Deluxe, Guest room, 2 Twin/Single Bed(s), North Wing
Stayed 2 nights in May 2018

Everything you need for your Bandung trip”

Location of this hotel make my holiday easier, about 20 minutes to high Dago Area (cafe and instagramable place area). Near with the city central. You can find find restaurant, cafe, drug store, Factory Outlet (famous one at Bandung), gifts store arround the hotel. only 5 minute by car and you will find them. The staffs are very friendly and helpful. Ask and tell them all your needed and you get solutions in a second. Cleanliness and comfortable are everything. Absolutely will stay there again someday.

Reviewed May 28, 2018

Dear Mr. Vera, We are delighted to have been your chosen hotel during your recent stay in Bandung. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Courtyard Bandung Dago and we hope you choose to create more memories with us whenever your travels bring you back to Bandung. Sincerely, Kadek Suartana General Manager Courtyard by Marriott Bandung Dago

Responded June 24, 2019
Courtyard by Marriott Bandung Dago
8.8
Excellent
Morasende from Indonesia
Solo traveler
Deluxe, Guest room, 1 King, North Wing, High floor
Stayed 2 nights in October 2019

A very good hotel with strategic location around Dago”

This hotel is very fresh, clean, and its location is very near to many mall and important locations at Bandung...All the The staff are friendly and helpful. Whenever we called for help, they will assist. I stayed here for two nights for my ITB Ultra Marathon Jakarta-Bandung 11-13 Oct. And it was great time to stay. The breakfast is also very good and many options to choose. The overall hotel price rate per night a little bit expensive; but it is value for money. The hotel also provide variaty menu if you need for lunch or dinner. I will come back with my family when I visit Bandung.

Reviewed October 17, 2019

Dear Mr. Morasende, Thank you for taking the time to share your recent experience at the Courtyard Bandung Dago with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guest, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Bandung. Sincerely, Kadek Suartana General Manager Courtyard by Marriott Bandung Dago

Responded October 18, 2019
Courtyard by Marriott Bandung Dago
8.8
Excellent
DEDI from Indonesia
Family with young children
Deluxe, Guest room, 2 Twin/Single Bed(s), North Wing
Stayed 2 nights in July 2019

Nice room”

The room is nice, I love the details. And the twin bed is using 140cm bed, which is big can fit for 2 kids. Swimming pool is small, I wish later they will adjust the facilities. Anyway later if I need bigger bed for twin bed room, definitely I will choose Courtyard Bandung

Reviewed July 24, 2019

Dear Mr. Dedi, Thank you for taking the time to share your recent experience at the Courtyard Bandung Dago with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guest, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Bandung. Sincerely, Kadek Suartana General Manager Courtyard by Marriott Bandung Dago

Responded August 21, 2019
Courtyard by Marriott Bandung Dago
8.8
Excellent
Charles from Indonesia
Family with young children
Executive Suite, 1 Bedroom Suite, 1 King, North Wing
Stayed 1 night in July 2019

GREAT HOTEL TO STAY IN THE HEART OF BANDUNG”

Great hotel to stay in the heart of Bandung, price is relatively higher during weekend. Good quality hotel with good facilities. Easy check in and check out, Good variety of food for breakfast. Parking also available on basement and the land behind the hotel.

Reviewed July 24, 2019

Dear Mr. Charles, Thank you for taking the time to share your recent experience at the Courtyard Bandung Dago with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guest, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Bandung. Sincerely, Kadek Suartana General Manager Courtyard by Marriott Bandung Dago

Responded August 21, 2019
Courtyard by Marriott Bandung Dago
10.0
Exceptional
John from Indonesia
Group
Deluxe, Guest room, 2 Twin/Single Bed(s), North Wing
Stayed 1 night in January 2021

A very good hotel in Bandung”

Beautiful building with spacious room. Clean and well maintained room. Services by qualified and well mannered staff, either at the front or back. Will stay here for the next visit to Bandung.

Reviewed January 26, 2021
9.6
Exceptional
Luthfi from Indonesia
Family with young children
Deluxe, Guest room, 1 King, North Wing, High floor
Stayed 1 night in November 2020

Value for money”

It's just a short stay. I choose this hotel because its strategic location, this hotel has been the first hotel in the location since a long time. Located in heart of Bandung. Th room is clean the breakfast is so so. I did no try the swimming pool cause of the protocol.

Reviewed November 09, 2020
9.6
Exceptional
Elsa from Indonesia
Business traveler
Deluxe, Guest room, 2 Twin/Single Bed(s), North Wing
Stayed 1 night in July 2019

Perfect for business traveller”

The location is in the heart of Nishi Shinjuku. Usually there are only 5 stars hotel in that kind of location. Near to Shinjuku Grand Tower Building and Shinjuku Front Tower and Shinjuku Grand Tower. About 500 m to Nishi Shinjuku station marounochi line, Hilton Hotel, and a big park. About 1.5 km to Shinjuku shopping center. There's seven eleven at basement level. Some fast food restaurants such as yoshinoya by walking distance. The room was nice, new, clean, spacious if we compare with same level hotels, and have nice bathroom as well. Breakfast was okay, they serve local japanese and some western food. But need more varieties so not boring if we have long stay. There's no shuttle bus to airport. But we can find it at Hilton Hotel with cost 3200 Yen.

Reviewed August 28, 2019

Dear Ms. Elsa, We are delighted to have been your chosen hotel during your recent stay in Bandung. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Courtyard Bandung Dago and we hope you choose to create more memories with us whenever your travels bring you back to Bandung. Sincerely, Kadek Suartana General Manager Courtyard by Marriott Bandung Dago

Responded September 27, 2019
Courtyard by Marriott Bandung Dago
9.6
Exceptional
Budiono from Indonesia
Family with young children
Premier, Guest room, 1 King, Limited view, South Wing
Stayed 1 night in June 2019

Comfortable”

Comfortable room, delicious and varied breakfast, strategic location on center of Bandung

Reviewed June 21, 2019

Dear Mr. Budiono, We are delighted to have been your chosen hotel during your recent stay in Bandung. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Courtyard Bandung Dago and we hope you choose to create more memories with us whenever your travels bring you back to Bandung. Sincerely, Kadek Suartana General Manager Courtyard by Marriott Bandung Dago

Responded June 25, 2019
Courtyard by Marriott Bandung Dago
9.2
Exceptional
Megah from Indonesia
Couple
Deluxe, Guest room, 1 King, North Wing, High floor
Stayed 1 night in February 2020

GREAT HOTEL TO STAY ”

I stayed for 1 night only from 22-23 Feb '20. The great hotel to stay in the heart of Bandung. good facility, friendly staff, variaty of breakfast and the room is spacious.

Reviewed February 24, 2020

Dear Megah, We are delighted to have been your chosen hotel during your recent stay in Bandung. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Courtyard Bandung Dago and we hope you choose to create more memories with us whenever your travels bring you back to Bandung. Sincerely, Kadek Suartana General Manager Courtyard by Marriott Bandung Dago

Responded February 25, 2020
Courtyard by Marriott Bandung Dago
8.8
Excellent
Aan from Indonesia
Family with young children
Deluxe, Guest room, 1 King, North Wing, High floor
Stayed 2 nights in February 2020

nice nice nice”

all staffs are friendly, clean hotel, nice bed, delicious breakfast, if only the swimming pool is provided with warm water then everything will be perfect! 1 more thing, please add more toys in the kids club! thank you Courtyard!

Reviewed February 12, 2020

Dear Mr. Aan, Thank you for taking the time to share your recent experience at the Courtyard Bandung Dago with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guest, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Bandung. Sincerely, Kadek Suartana General Manager Courtyard by Marriott Bandung Dago

Responded February 20, 2020
Courtyard by Marriott Bandung Dago
10.0
Exceptional
Andina from Indonesia
Family with young children
Premier, Guest room, 1 King, Limited view, South Wing
Stayed 1 night in December 2020

Love it!!”

We stayed in Premier room for just one night as a staycation. The check in process is smooth, we also call the hotel before arrive at the hotel. From basement, the elevator is going up to the lobby. Unfortunately we have to cross the building to go to the room. And use the elevator in the other building to go to the room. The room is spacious! Especially the bathroom. The bath tub is soo good. The bedroom included sofa too. The cleanliness is great. The view from the window is just ordinary but it’s okay! One thing that i like is when we order food, the hotel staff is willingly to send the food to our room so that we dont have to go downstairs. Thankyou! Definitely will go back here with my family

Reviewed December 13, 2020
8.4
Excellent
susantie from Indonesia
Group
Deluxe, Guest room, 2 Twin/Single Bed(s), North Wing
Stayed 2 nights in December 2018

great location and nice staff”

even the room is not as big as the courtyard bali room, but its clean and the staff were very friendly...

Reviewed December 27, 2018

Dear Ms. Susantie, Thank you for taking the time to share your recent experience at the Courtyard Bandung Dago with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guest, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Bandung. Sincerely, Kadek Suartana General Manager Courtyard by Marriott Bandung Dago

Responded June 24, 2019
Courtyard by Marriott Bandung Dago
10.0
Exceptional
Siwapiragam from Malaysia
Solo traveler
Premier, Guest room, 1 King, Limited view, South Wing
Stayed 3 nights in March 2018

Good hotel good location too”

1 staffs all very good 2 location very good 3 i book through agoda witch i see renovation 2017 trust on agoda review but sad think they put me in old building me feel very bad first day room very very hot than change to another room its fine the building old is old but request new building no good result anyway the staffs are very good thats i give high points (please next time hilighted new& old buildings than we can choose block AorB thanks

Reviewed March 20, 2018

Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Bandung. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Courtyard Bandung Dago and we hope you choose to create more memories with us whenever your travels bring you back to Bandung. Sincerely, Kadek Suartana General Manager Courtyard by Marriott Bandung Dago

Responded June 24, 2019
Courtyard by Marriott Bandung Dago
9.2
Exceptional
Genesa from Indonesia
Family with teens
Deluxe, Guest room, 1 King, North Wing, High floor
Stayed 2 nights in October 2020

Nice Staycation”

I love the music speaker and a huge window in my room. the shower is nice, breakfast is delicious. a nice place to stay in Bandung

Reviewed October 29, 2020
7.6
Very good
OLIVE from Singapore
Couple
Deluxe, Guest room, 1 Queen, North Wing
Stayed 2 nights in April 2019

Affordable hotel at a centralise location ”

Hotel was 20 mins away from train station and 20 mins away from Skyline restaurants areas. Hotel room is big with sofa which I love the most. Toilet was too small though Breakfast selection was great but service need more improvement. It was busy at about 830hrs. Many diners and tables were not cleared before the next diner arrived. While waiting for the crew to clean, they did a sloppish job. They did not change the table mat, only clean areas around table mat. Did not give napkins or serviette. Did not serve knife cause I presume knife is not enough. Tea cups and glasses not enough. It is very disappointing for me and my partner as we always enjoy our breakfast session. We went to get another round of food and they cleared our table. We haven even left. They need to have a better system to manage. This is unacceptable. I have to rush back to stop them. I have never encounter such issue before in any other hotels. Hope they can improve on that

Reviewed April 20, 2019

Dear Ms. OLIVE, Thank you for taking the time to share your recent experience at the Courtyard Bandung Dago with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guest, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Bandung. Sincerely, Kadek Suartana General Manager Courtyard by Marriott Bandung Dago

Responded June 24, 2019
Courtyard by Marriott Bandung Dago
10.0
Exceptional
Virginia from Canada
Couple
Deluxe, Guest room, 1 King, North Wing, High floor
Stayed 10 nights in July 2019

From Canada”

We stayed there for 10 days with my fiancee. I really liked that the hotel was centrally-located and near all conveniences, a mall and restaurants. I especially appreciated the attentiveness of the staff, who attended to my needs, such as providing additional amenities and listening to my feedback. On one occasion, I had accidentally fallen in the lobby, and the staff was very helpful to provide assistance and support. The cleaning staff were also very kind to create a cute teddy bear moulded out of towels with a kind note wishing me to feel better. They were also very kind to to provide in-room complimentary tea and cakes after I had given feedbck on my hotel experience. They also surprised me at my early morning departure with a take-away breakfast box and drink, which showed their organization and well preparedness. Thank you for your thoughtfulness and kindness. :)

Reviewed July 17, 2019

Dear Ms. Virginia, We are delighted to have been your chosen hotel during your recent stay in Bandung. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Courtyard Bandung Dago and we hope you choose to create more memories with us whenever your travels bring you back to Bandung. Sincerely, Kadek Suartana General Manager Courtyard by Marriott Bandung Dago

Responded August 21, 2019
Courtyard by Marriott Bandung Dago
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