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Courtyard Hong Kong Sha Tin
Courtyard Hong Kong Sha Tin
Courtyard Hong Kong Sha Tin
Courtyard Hong Kong Sha Tin
Courtyard Hong Kong Sha Tin
Courtyard Hong Kong Sha Tin
Courtyard Hong Kong Sha Tin

Removed from saved list

8.1

Excellent

1,977 reviews

1,977 reviews

Housekeeping35
View13
Swimming Pool8
See map

7.3

Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Nan Lian Garden 5.7 km
Victoria Harbour 10.8 km
Tsim Sha Tsui East 10.9 km
Hong Kong Skyline 11.4 km
Victoria Peak (The Peak) 14.5 km
Ocean Park Thrill Mountain 17.7 km
Hong Kong Disneyland 19.1 km
Ngong Ping 360 29.7 km
Lantau Island 30.5 km
Tian Tan Buddha (Big Buddha) 34.5 km
Nearby landmarks
Shek Mun MTR Station 370 m
Fortune City One 510 m
Sha Tin Plaza 730 m
City One MTR Station 910 m
Fo Tan MTR Station 970 m
Sha Tin Racecourse 990 m
Yuen Chau Kok Park 1.1 km
Shatin Hospital 1.1 km
Plaza Ascot 1.1 km
Hong Kong Jockey Club 1.1 km

Courtyard Hong Kong Sha Tin

1 On Ping Street, Sha Tin, Hong Kong, Hong Kong SAR, China - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Sha Tin part of Hong Kong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

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Highlights

400 meters to public transportation

Check-in [24-hour]

Airport transport

Excellent view

Currency conversion service

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Steam room
Eco & Adventure
Hiking
Workout and Leisure
Exercise area
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Car park

Exercise area

Sauna

Shuttle service

Complimentary WIFi in all rooms

Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Value for money8.0
Distance to city center18.00 Km
Location rating7.3
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport31.0 km

Rooms available at Courtyard Hong Kong Sha Tin

Excellent
Room comfort & quality

8.6

Executive Suite, Club lounge access, 1 King, River view
...
  • Room size: 54 m²/581 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Executive Double, Club lounge access, Guest room, 2 Double
...
  • Room size: 27 m²/291 ft²
  • River view
  • 2 double beds
Enter dates to see prices
Premier King, Guest room, 1 King, River view, High floor
...
  • Room size: 27 m²/291 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Executive King, Club lounge access, Guest room, 1 King
...
  • Room size: 27 m²/291 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Studio Suite, Club lounge access, Suite, 1 King, River view
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe King, Guest room, City view
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Double, Guest room, 2 Double, River view, High floor
...
  • Room size: 27 m²/291 ft²
  • River view
  • 2 double beds
Enter dates to see prices
Deluxe Double, Guest room, 2 Double, City view
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Executive Room, Club lounge access, Guest room, King
...
  • City view
  • Shower
Enter dates to see prices
Premier Room
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Courtyard Hong Kong Sha Tin?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Courtyard Hong Kong Sha Tin?

Courtyard Hong Kong Sha Tin is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 750 HKD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Courtyard Hong Kong Sha Tin also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Courtyard Hong Kong Sha Tin has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Courtyard Hong Kong Sha Tin?

Start your mornings right, with the continental and buffet breakfast options offered at Courtyard Hong Kong Sha Tin. There's an additional charge of 198 HKD for adults and 108 HKD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Courtyard Hong Kong Sha Tin?

Courtyard Hong Kong Sha Tin features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Courtyard Hong Kong Sha Tin?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Courtyard Hong Kong Sha Tin. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Courtyard Hong Kong Sha Tin?

On-site venues and convenient event services make Courtyard Hong Kong Sha Tin an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 435 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Courtyard Hong Kong Sha Tin?

Courtyard Hong Kong Sha Tin does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Courtyard Hong Kong Sha Tin?

The closest train, metro, or bus station to Courtyard Hong Kong Sha Tin is Shek Mun MTR Station, 370 m away.

What restaurants are nearby Courtyard Hong Kong Sha Tin?

Restaurants including McDonald's (Sha Tin), LEVELthirty Lounge & Bar and King Hin Canteen are popular in Courtyard Hong Kong Sha Tin’s neighborhood which is known as Sha Tin.

What popular shopping places are close to Courtyard Hong Kong Sha Tin?

Shopping options in Courtyard Hong Kong Sha Tin’s Sha Tin neighborhood include Fortune City One, Sha Tin Plaza and Plaza Ascot.

What are popular attractions near Courtyard Hong Kong Sha Tin?

Guests at Courtyard Hong Kong Sha Tin can easily visit Ten Thousand Buddhas Monastery, Yuen Chau Kok Park and Tao Heung Museum of Food Culture located in the Sha Tin area.

What popular natural sightseeing spots are close to Courtyard Hong Kong Sha Tin?

Courtyard Hong Kong Sha Tin’s nearby natural sights include Shatin, Kong Pui Teng and Shui Chuen O located in the same Sha Tin area.

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See map

Explore the neighborhood

What people love about Courtyard Hong Kong Sha Tin

  • 8.4

    Excellent

    "Comfortable bed."

    Chiu

    |

    September 18, 2021

  • 8.4

    Excellent

    "Comfortable bed."

    Chiu

    |

    September 18, 2021

  • 10

    Exceptional

    "That’s the best hotel in town"

    Chong

    |

    September 6, 2021

Overall rating:

8.1

Excellent
1,977 reviews
Cleanliness
8.7
Facilities
8.1
Location
7.3
Read all reviews >
What travelers say they love:
overall it was a pleasant and peaceful stay.
Marichris from Philippines
Family with young children
More about Courtyard Hong Kong Sha Tin

More about Courtyard Hong Kong Sha Tin

Courtyard Hong Kong Sha Tin

Take everything available in Hong Kong with a comfort stay at Courtyard Hong Kong Sha Tin. Experience the joy of multiple options for activities at this convenient location! Courtyard Hong Kong Sha Tin is a perfect starting point for numerous sightseeing and tourist choices, with a location just 14.4 km from the Victoria Peak (The Peak).
Courtyard Hong Kong Sha Tin provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Hong Kong.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at Courtyard Hong Kong Sha Tin. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Courtyard Hong Kong Sha Tin include special design features like a separate living room. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Courtyard Hong Kong Sha Tin. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Courtyard Hong Kong Sha Tin has vending machines that provide round-the-clock refreshment, at low cost.
Courtyard Hong Kong Sha Tin lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the steam room and sauna. Start your vacation off right with a dip in the pool.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing hiking trails at Courtyard Hong Kong Sha Tin. Pick up something memorable for yourself or those waiting for you back at home, at the shops.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

32 mentions

Swimming Pool

12 mentions

Breakfast

11 mentions

Internet

11 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]

Outdoor

  • Bicycles

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible public restrooms
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Adjustable height hand-held shower wand all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to all hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hiking
  • Sauna
  • Steam room
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Food delivery
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Accessible by elevator
  • Adapter
  • Alarm clock
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • DVD/CD player
  • Hair dryer
  • iPod docking station
  • Iron and ironing board
  • Linens
  • Lock box in room
  • Mini bar
  • Phone
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Soundproofing
  • Streaming movies
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Walk-in shower
  • Wi-Fi [complimentary]
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Buffet
Restaurants on site

MoMo Cafe

  • Cuisine: International
  • Menu: Buffet, A-la-carte

LEVELthirty Lounge & Bar

  • Cuisine: International
  • Menu: Buffet

Lobby Lounge

  • Cuisine: International
  • Menu: Buffet
Location
1 On Ping Street, Sha Tin, Hong Kong, Hong Kong SAR, China
Very good
Location

7.3

Airports

  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    31.0 km 37 min drive
  • Shenzhen Bao'an International Airport (SZX) - China
    48.7 km

Public transportation

  • Shek Mun MTR Station
    370 m 8 min walk
  • City One MTR Station
    910 m 16 min walk

Hospital or clinic

  • Shatin Hospital
    1.1 km 17 min walk

Shopping

  • Ladies Market
    8.8 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Nan Lian Garden
    5.7 km
  • Victoria Harbour
    10.8 km
  • Tsim Sha Tsui East
    10.9 km
  • Hong Kong Skyline
    11.4 km
  • Victoria Peak (The Peak)
    14.5 km
  • Ocean Park Thrill Mountain
    17.7 km
  • Hong Kong Disneyland
    19.1 km
  • Ngong Ping 360
    29.7 km
  • Lantau Island
    30.5 km
  • Tian Tan Buddha (Big Buddha)
    34.5 km

Nearby landmarks

  • Shek Mun MTR Station
    370 m
  • Fortune City One
    510 m
  • Sha Tin Plaza
    730 m
  • City One MTR Station
    910 m
  • Fo Tan MTR Station
    970 m
  • Sha Tin Racecourse
    990 m
  • Yuen Chau Kok Park
    1.1 km
  • Shatin Hospital
    1.1 km
  • Plaza Ascot
    1.1 km
  • Hong Kong Jockey Club
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Only single and double occupancy rate is inclusive of breakfast. For triple occupancy up, there will be an additional charge for breakfast per person if occupancy is more than 2 guests. This fee will be collected at the hotel.
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • The packages which include breakfast, lunch, or dinner are limited to a maximum of 2 adults. Any additional person will be charged an additional fee.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee750 HKD
  • Distance from city center18.00 Km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)198 HKD
  • Daily Internet/Wi-Fi fee0 HKD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors30
  • Number of restaurants1
  • Number of rooms 524
  • Room voltage110
  • Year property opened2012
  • Most recent renovation2012

Reviews of Courtyard Hong Kong Sha Tin from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.7
Facilities8.1
Location7.3
Room comfort and quality8.6
Service8.4
Value for money8.0
High score for Hong Kong
Rating
9+ Exceptional (209)
8-9 Excellent (167)
7-8 Very Good (271)
6-7 Good (107)
<6 Below Expectation (80)
Time of the year
Mar - May (229)
Jun - Aug (244)
Sep - Nov (197)
Dec - Feb (164)
All guests (1,466)
All room types
All languages

Show reviews that mention 

Showing 834 verified guest comments
12345
9.2
Exceptional
I from Indonesia
Family with teens
Deluxe King, Guest room, City view
Stayed 3 nights in December 2018

You get what you pay for!”

Situated in the less-crowd area of Hong Kong, this property is located within 5-minutes walking distance from the nearest MTR station, Shek Mun Station. The main tourist attractions in central Hong Kong can be reached within 30-60 minutes of train ride. There are many dining options, supermarkets, and fast food chains near the hotel. Room was spacious, clean, and comfortable for staying with 3 people. I would say that the room is quite bigger than most hotels in Hong Kong. Staffs were helpful and informative during our 3-nights of stay, it was an enjoyable stay for our family trip. In addition, the hotel provides scheduled shuttle to some points in city centre, however we haven't tried the service since we're taking the MTR all-day long. At the end, I would recommend this hotel and definitely will come back again when visiting Hong Kong in the near future.

Reviewed December 13, 2018

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9.0
Exceptional
Kwan from Portugal
Couple
Deluxe King, Guest room, City view
Stayed 1 night in August 2014

Good hotel”

Gd staff, Clean room, cheap price

If a bit far away is okay for you, Courtyard By Marriott Hong Kong Sha Tin Hotel is a good choice.

Reviewed August 26, 2014

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10.0
Exceptional
Scott from Thailand
Solo traveler
Deluxe King, Guest room, City view
Stayed 2 nights in February 2019

Great value for money”

I stayed here for the location as it is close to Sha Tin racecourse. The hotel is really good - what you would expect from a Marriott. There is a gym and a swimming pool etc but the pool is only open on certain months so double check. Overall a decent place.

Reviewed June 02, 2019

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8.0
Excellent
Adrian from Singapore
Business traveler
Executive King, Club lounge access, Guest room, 1 King
Stayed 2 nights in June 2014

Short but a very pleasant stay!”

Staff, Cleanliness and Environment

During this short trip, I wanted to move away from the bustling city and chose Courtyard By Marriott @ Sha Tin (although my meetings are located at Central area). I am very much amazed by the Hotel's surrounding environment, bringing together a different taste of HK. The polite staffs and hotel's interior helps in delivering the ease and comfort to a business traveller.

Reviewed June 22, 2014

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8.8
Excellent
LEE from Singapore
Solo traveler
Deluxe King, Guest room, City view
Stayed 1 night in December 2016

Remote Location”

Location is quite far from the city but do have shuttle buses to Sha Tin Station. Quite convenient then. Room is clean and facilities acceptable except surrounding areas consist of logistics and warehouses buildings.

Reviewed December 14, 2016

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10.0
Exceptional
Pauline from Singapore
Group
Premier King, Guest room, 1 King, River view, High floor
Stayed 2 nights in December 2018

Room faces the riverside give a tranquil feel unlike of places in HK”

Nice room with great riverside views. Hotel though not close to the city centre but have easy accesses to food and Wellcom marts around. Highly recommended to visitors who want to be away from the hustle bustle in Hong Kong.

Reviewed January 14, 2019

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7.3
Very good
VIVIENE from Australia
Family with young children
Deluxe King, Guest room, City view
Stayed 1 night in January 2015

Pleasant”

Quiet location. Convenient and close to Sha Tin Shopping. New and stylish accommodation

We chose the Courtyard By Marriott as it was a newer hotel. We like to eat and shop at the Sha Tin Shopping mall but preferred a newer more stylish accommodation than the Royal Park Hotel. This was the perfect combination of luxury and convenience. The complementary shuttle service to the shopping mall is very useful.

Reviewed February 03, 2015

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8.0
Excellent
Wan from United Kingdom
Couple
Premier King, Guest room, 1 King, River view, High floor
Stayed 1 night in June 2013

A valued choice for an international standar hotel”

Clean and tidy room. Staffs are polite and attentive, also able to communicate with English. The river view is great.

Quite satisified with the stay. Services and the room are up to standard. Typical Mariott style. But not late check out was given even the rooms aren't that full. Location is a bit far away from centre of Sha Tin, shuttle bus services is provided.

Reviewed July 30, 2013

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8.8
Excellent
Ha from Australia
Couple
Deluxe King, Guest room, City view
Stayed 4 nights in October 2018

Good location”

Close to train station, public transport n shopping mall. Polite staff n good service. Definitely stay in this hotel if visit Hong Kong again.

Reviewed October 17, 2018

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8.0
Excellent
David from Australia
Couple
Premier King, Guest room, 1 King, River view, High floor
Stayed 2 nights in August 2013

comfortable, but far away from city centre”

spacious room, good view, helpful staff

We chose this hotel because it had bigger rooms than most hotels in hong kong. It is a long way out from the city centre, but provides shuttle buses to several locations. It is fairly new - opened early in2013, and the staff are very keen to help.

Reviewed August 21, 2013

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9.3
Exceptional
guilherme from Brazil
Solo traveler
Deluxe King, Guest room, City view
Stayed 2 nights in January 2015

Excellent ”

Room,workers, location

Has the same standard and quality and dniser all the Countyard by merriott, always i have a pleasure of staying in this network of hotel and this is one more affirmation of quality of merriott hotels. Easy access to subway (around 5 minutes walking) and they have all the standards of best hotels, the shot mini bus is free to the mains area of the city, if you want get a taxi there will be a lot front of the hotel, the only problem theese taxi drivers do not have patenership then you will entering in a random taxi where the driver can take you to extra tour(my case), the common area of the hotel is very nice and clean and costumers always checking each mini detail, i had a great service from check-in to check-out about doubt tours until prices organization of the route witch i should fallow to not wast time going and back, i had excellent attendence even when i went looking for subway the first time i turned he wrong way and and the costumers came to me out of the hotel and showed me the right way. I recommend 100% to everyone.

Reviewed May 17, 2015

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7.3
Very good
Philip from Malaysia
Business traveler
Deluxe King, Guest room, City view
Stayed 3 nights in September 2015

Good hotel conveniently located in Shatin area”

I am very pleased with the comfortable and clean rooms, helpful staff, and free shuttle bus to TST and Kowloon.

The room is clean and comfortable, and seemed rather new. The view from my room is also great. I found the staff especially at front desk and concierge very helpful and efficient. The free shuttle bus services are extremely helpful and saves a lot of time and hassle. This hotel is definitely a good choice for doing business in Shatin and the surrounding areas without having to be stuck in the busy downtown Hong Kong or Kowloon areas.

Reviewed October 05, 2015

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9.3
Exceptional
Oi from China
Couple
Deluxe King, Guest room, City view
Stayed 1 night in March 2014

great, nice night view”

comfort room & bed, quiet, new design

It was excellent experience for my stay at Courtyard. There is a big room and free upgrade to suite. Nice and helpful staffs at the front desk. Quiet room with a big rest room and bathtub.

Reviewed April 01, 2014

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6.7
Good
LEUNG from Hong Kong SAR, China
Couple
Deluxe King, Guest room, City view
Stayed 2 nights in August 2015

Bad management at hotel lobby”

room is clean, house keeper is friendly, room service food is tasty

This was my 2nd stay at this hotel for my leisure holiday in Hong Kong. I remember I felt satisfy last year on my first stay here, so I came back again this summer. Everything was fine until I found the number of shuttle bus to Shatin train station was not flexible enough, so I decided to take taxi instead. When I went down to the lobby around 11:15am, I found there were many guests were waiting outside of the hotel front door. But I couldn’t find a staff was there to manage the line or take care what their guests need. It was a really hot day, I stood there for more than 10 mins but no taxi and no staff approach us so far. At the same period of time, I saw a hotel staff who wearing a black suit just stood inside the lobby , watching us to wait outside and do nothing. I walked inside to the lobby and asked that black suit guy how we can get a taxi? Should you do anything? He just said we should wait outside for taxi. I asked why you just stood there enjoying the air-con and letting all the guests wait outside by themselves without any take care? Then he assigned a young guy in bell boy uniform to follow me back to outside and keep waiting. Then this young guy trying to comfort me and started to manage the line there. Finally I got a taxi after 10 mins. I think this is all about the management and in-proactive mid-level staff. They have to do something otherwise they will lose customer for sure.

Reviewed August 10, 2015

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6.7
Good
Ka from Hong Kong SAR, China
Business traveler
Deluxe King, Guest room, City view
Stayed 1 night in February 2014

Not bad, but quite far from downtown”

Clean, nicely decoration and nicely staffs

Not bad, the staffs was friendly and helpful. Especially reflects the great services attitude of Hong Kong. The price was good also, even cheaper than another hotels of the same corporation(Marriott Group). But the cost was very high, hotel isn't close to any supplies and shopping spots but industrial factories. It's pretty far away from downtown, not a good choice for traveling.

Reviewed March 12, 2014

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10.0
Exceptional
Christopher from United Kingdom
Couple
Deluxe King, Guest room, City view
Stayed 7 nights in December 2015

Super hotel”

Lovely room. Lovely view. Lovely staff.

We loved our week at the Marriott. The room was lovely. Just the right size with very comfortable beds and beautifully comfy pillows. We were upgraded to a room overlooking the river and the racecourse on the 21st floor, and had a fabulous view. The room was very quiet ( which we liked). Checking in and out was easy and quick and the staff were very friendly. When we left the drive to the hotel was blocked and we were told that we had to go out to the street at the back to get a taxi. This could have been better organised by the staff. We found the room chilly, but the staff quickly supplied a heater which worked well.

Reviewed December 13, 2015

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5.2
Keat from Singapore
Couple
Deluxe King, Guest room, City view
Stayed 1 night in November 2016

Disappointing - given this is a Marriott hotel”

The hotel on the outside was nice, and we did like staying in a suburb of Hong Kong instead of the usual Kowloon or Hong Kong Island. The problem started when we realized the mattress was "sinking". It sinks right in the middle where your back needs support. People with "slipped-disc" would know what I mean. One night on one of these mattresses will leave you with a sore or stiff back for the rest of the day or even week. Since we were staying only for 1 night, I decided that I can put up with it by putting an extra pillow underneath my lower back. I requested for a pillow. It didn't turn up until more than 30 minutes later. Meanwhile, I had fallen asleep and had to wake myself up a few times in case the pillow was delivered. When I called (before the pillow was delivered) the operator apologized repeatedly, but gave the reason that they only had one staff working on housekeeping that night. This was a simple request. Either you have the pillow or you don't. If you have it. send someone to collect it and deliver it to the room. You don't have to let the customer call 3 times and give the same apology 3 times. I wasn't looking for an apology. I was looking for a solution. Meanwhile, I had to sleep later, with poorer quality sleep because of the disruption. Second problem - the air-cond unit had a broken thermostat or something. First the temp couldn't be set higher than 22 degrees Celcius. I called for help. Someone was sent to the room. After some fiddling around, the problem was "fixed". But it was still too cold. Had to wake up in the middle of the night to switch it off. Then we heard some beeps - it sounded like someone was pressing a keypad. We thought it was the safe deposit box. But after some tracing (and loss of sleep) we found that it was coming from inside the air-cond unit. All told, it was a very bad experience in a international hotel chain. We lost sleep. Woke up tired the next day.

Reviewed November 14, 2016

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8.8
Excellent
Jeff from Singapore
Group
Deluxe King, Guest room, City view
Stayed 3 nights in November 2016

Value for money”

Though the hotel is located far away from city centre, the room was clean and spacious, staff were friendly, and the price is very affordable. However, note that the swimming pool at the hotel is closed from October to April (unsure why is that so).

Reviewed November 16, 2016

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6.8
Good
Tsang from Hong Kong SAR, China
Couple
Deluxe King, Guest room, City view
Stayed 1 night in March 2015

Good hotel for business traveller”

The location is not convenient at all, though there will be free shuttle transfer connecting to a few destinations in Kowloon and Shatin. The room is spacious and tidy. Considering the room rate, it's good for those travellers coming to Hong Kong for business trip.

Reviewed October 19, 2016

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7.7
Very good
Derek from Hong Kong SAR, China
Business traveler
Deluxe King, Guest room, City view
Stayed 1 night in August 2013

Nice, new and big. ”

Modern design, big room, comfortable

I enjoyed my stay at courtyard Marriot. The room is modern and big. The design is relatively new. I have got my room upgraded; therefore, the room that I had is actually bigger than usual. The window was large and wide and the view is brilliant. I enjoyed sitting in the living room having a drink while watching tv at night. It gave me the mood and silence.

Reviewed October 08, 2013

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