You get what you pay for!”

Situated in the less-crowd area of Hong Kong, this property is located within 5-minutes walking distance from the nearest MTR station, Shek Mun Station. The main tourist attractions in central Hong Kong can be reached within 30-60 minutes of train ride. There are many dining options, supermarkets, and fast food chains near the hotel. Room was spacious, clean, and comfortable for staying with 3 people. I would say that the room is quite bigger than most hotels in Hong Kong. Staffs were helpful and informative during our 3-nights of stay, it was an enjoyable stay for our family trip. In addition, the hotel provides scheduled shuttle to some points in city centre, however we haven't tried the service since we're taking the MTR all-day long. At the end, I would recommend this hotel and definitely will come back again when visiting Hong Kong in the near future.

Good hotel”

If a bit far away is okay for you, Courtyard By Marriott Hong Kong Sha Tin Hotel is a good choice.

Great value for money”

I stayed here for the location as it is close to Sha Tin racecourse. The hotel is really good - what you would expect from a Marriott. There is a gym and a swimming pool etc but the pool is only open on certain months so double check. Overall a decent place.

Short but a very pleasant stay!”

During this short trip, I wanted to move away from the bustling city and chose Courtyard By Marriott @ Sha Tin (although my meetings are located at Central area). I am very much amazed by the Hotel's surrounding environment, bringing together a different taste of HK. The polite staffs and hotel's interior helps in delivering the ease and comfort to a business traveller.

Remote Location”

Location is quite far from the city but do have shuttle buses to Sha Tin Station. Quite convenient then. Room is clean and facilities acceptable except surrounding areas consist of logistics and warehouses buildings.

Room faces the riverside give a tranquil feel unlike of places in HK”

Nice room with great riverside views. Hotel though not close to the city centre but have easy accesses to food and Wellcom marts around. Highly recommended to visitors who want to be away from the hustle bustle in Hong Kong.

Pleasant”

We chose the Courtyard By Marriott as it was a newer hotel. We like to eat and shop at the Sha Tin Shopping mall but preferred a newer more stylish accommodation than the Royal Park Hotel. This was the perfect combination of luxury and convenience. The complementary shuttle service to the shopping mall is very useful.

A valued choice for an international standar hotel”

Quite satisified with the stay. Services and the room are up to standard. Typical Mariott style. But not late check out was given even the rooms aren't that full. Location is a bit far away from centre of Sha Tin, shuttle bus services is provided.

Good location”

Close to train station, public transport n shopping mall. Polite staff n good service. Definitely stay in this hotel if visit Hong Kong again.

comfortable, but far away from city centre”

We chose this hotel because it had bigger rooms than most hotels in hong kong. It is a long way out from the city centre, but provides shuttle buses to several locations. It is fairly new - opened early in2013, and the staff are very keen to help.

Good hotel conveniently located in Shatin area”

The room is clean and comfortable, and seemed rather new. The view from my room is also great. I found the staff especially at front desk and concierge very helpful and efficient. The free shuttle bus services are extremely helpful and saves a lot of time and hassle. This hotel is definitely a good choice for doing business in Shatin and the surrounding areas without having to be stuck in the busy downtown Hong Kong or Kowloon areas.

Excellent ”

Has the same standard and quality and dniser all the Countyard by merriott, always i have a pleasure of staying in this network of hotel and this is one more affirmation of quality of merriott hotels. Easy access to subway (around 5 minutes walking) and they have all the standards of best hotels, the shot mini bus is free to the mains area of the city, if you want get a taxi there will be a lot front of the hotel, the only problem theese taxi drivers do not have patenership then you will entering in a random taxi where the driver can take you to extra tour(my case), the common area of the hotel is very nice and clean and costumers always checking each mini detail, i had a great service from check-in to check-out about doubt tours until prices organization of the route witch i should fallow to not wast time going and back, i had excellent attendence even when i went looking for subway the first time i turned he wrong way and and the costumers came to me out of the hotel and showed me the right way. I recommend 100% to everyone.

great, nice night view”

It was excellent experience for my stay at Courtyard. There is a big room and free upgrade to suite. Nice and helpful staffs at the front desk. Quiet room with a big rest room and bathtub.

Bad management at hotel lobby”

This was my 2nd stay at this hotel for my leisure holiday in Hong Kong. I remember I felt satisfy last year on my first stay here, so I came back again this summer. Everything was fine until I found the number of shuttle bus to Shatin train station was not flexible enough, so I decided to take taxi instead. When I went down to the lobby around 11:15am, I found there were many guests were waiting outside of the hotel front door. But I couldn’t find a staff was there to manage the line or take care what their guests need. It was a really hot day, I stood there for more than 10 mins but no taxi and no staff approach us so far. At the same period of time, I saw a hotel staff who wearing a black suit just stood inside the lobby , watching us to wait outside and do nothing. I walked inside to the lobby and asked that black suit guy how we can get a taxi? Should you do anything? He just said we should wait outside for taxi. I asked why you just stood there enjoying the air-con and letting all the guests wait outside by themselves without any take care? Then he assigned a young guy in bell boy uniform to follow me back to outside and keep waiting. Then this young guy trying to comfort me and started to manage the line there. Finally I got a taxi after 10 mins. I think this is all about the management and in-proactive mid-level staff. They have to do something otherwise they will lose customer for sure.

Not bad, but quite far from downtown”

Not bad, the staffs was friendly and helpful. Especially reflects the great services attitude of Hong Kong. The price was good also, even cheaper than another hotels of the same corporation(Marriott Group). But the cost was very high, hotel isn't close to any supplies and shopping spots but industrial factories. It's pretty far away from downtown, not a good choice for traveling.

Disappointing - given this is a Marriott hotel”

The hotel on the outside was nice, and we did like staying in a suburb of Hong Kong instead of the usual Kowloon or Hong Kong Island. The problem started when we realized the mattress was "sinking". It sinks right in the middle where your back needs support. People with "slipped-disc" would know what I mean. One night on one of these mattresses will leave you with a sore or stiff back for the rest of the day or even week. Since we were staying only for 1 night, I decided that I can put up with it by putting an extra pillow underneath my lower back. I requested for a pillow. It didn't turn up until more than 30 minutes later. Meanwhile, I had fallen asleep and had to wake myself up a few times in case the pillow was delivered. When I called (before the pillow was delivered) the operator apologized repeatedly, but gave the reason that they only had one staff working on housekeeping that night. This was a simple request. Either you have the pillow or you don't. If you have it. send someone to collect it and deliver it to the room. You don't have to let the customer call 3 times and give the same apology 3 times. I wasn't looking for an apology. I was looking for a solution. Meanwhile, I had to sleep later, with poorer quality sleep because of the disruption. Second problem - the air-cond unit had a broken thermostat or something. First the temp couldn't be set higher than 22 degrees Celcius. I called for help. Someone was sent to the room. After some fiddling around, the problem was "fixed". But it was still too cold. Had to wake up in the middle of the night to switch it off. Then we heard some beeps - it sounded like someone was pressing a keypad. We thought it was the safe deposit box. But after some tracing (and loss of sleep) we found that it was coming from inside the air-cond unit. All told, it was a very bad experience in a international hotel chain. We lost sleep. Woke up tired the next day.

Nice, new and big. ”

I enjoyed my stay at courtyard Marriot. The room is modern and big. The design is relatively new. I have got my room upgraded; therefore, the room that I had is actually bigger than usual. The window was large and wide and the view is brilliant. I enjoyed sitting in the living room having a drink while watching tv at night. It gave me the mood and silence.

Good hotel for business traveller”

The location is not convenient at all, though there will be free shuttle transfer connecting to a few destinations in Kowloon and Shatin. The room is spacious and tidy. Considering the room rate, it's good for those travellers coming to Hong Kong for business trip.

Spacious ”

Hotel room is spacious by Hong Kong standards, but it is in shatin. Short walk to the subway.

Super hotel”

We loved our week at the Marriott. The room was lovely. Just the right size with very comfortable beds and beautifully comfy pillows. We were upgraded to a room overlooking the river and the racecourse on the 21st floor, and had a fabulous view. The room was very quiet ( which we liked). Checking in and out was easy and quick and the staff were very friendly. When we left the drive to the hotel was blocked and we were told that we had to go out to the street at the back to get a taxi. This could have been better organised by the staff. We found the room chilly, but the staff quickly supplied a heater which worked well.