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Cranford Villa
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5.5 Location score
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5.5Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Room service [24-hour]

  • Garden

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Room choices
Deluxe Room
  • Garden view
  • 25 m²
  • 1 double bed
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Standard Room
  • Garden view
  • 25 m²
  • 1 double bed
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Guestroom
  • 13 m²
  • Shower
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Verified traveler reviews

Agoda Reviews (4)
Booking.com Reviews (1)

5.9

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Review score
based on 4 reviews
  • Cleanliness 6.5
  • Location 5.5
  • Room comfort and quality 6.0
  • Service 6.0
  • Value for money 5.5
Review score
based on 4 reviews
  • Cleanliness 6.5
  • Location 5.5
  • Room comfort and quality 6.0
  • Service 6.0
  • Value for money 5.5
Provided by verified guests of Agoda
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  • Standard Room
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Showing 4 verified written reviews
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2.0
Ramona from Australia
Couple
Deluxe Room
Stayed 1 night in December 2015
A local experience”
We booked two nights at the Cranford Villa, and we cut our stay of one night as we found it really unpleasant. It is a beautiful house, but it does not seem that it is being looked after. No management/senior staff was around from when we arrived in the afternoon until the morning after we checked out. Check-in was just a hand-over of they key by two local young boys with barely any English - no explanation whatsoever and no tour of the place. The room (and especially the bathroom) was not clean, quite dusty in fact, and we dealt with bugs of all sorts. The shower had barely some hot water coming out. Dinner included two options from either a local curry or noodles, and either way they required 3 hours to prepare it, but they didn't inform us about it until 6:30 pm (we arrived at the hotel around 4pm). The morning after, breakfast included some toasted bread and jam and, much to our surprise, our leftover chicken and rice we had ordered for dinner. We got in touch with Agoda, as there was never a manager around, and we informed we wanted to cancel a night. To the credit of this place, despite the fee was nonrefundable, they agreed to refund us the second night. Overall, if you are looking for a local experience, this is a good example, but it certainly not a 3 star accommodation and not worth the rate advertised for.
Reviewed January 05, 2016
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5.7
Nha from Germany
Couple
Standard Room
Stayed 2 nights in February 2015
overpriced room”
the garden around is beautiful, the interior antique
The atmosphere is not familiar even if there are only some rooms. The continental breakfast is ok (but tea was forgotten). The manager is really business man and we felt uncomfortable. In comparison to the other stays on sri lanka we has more friendly and familiar stay with lovely people. The location is quite outside. The room was clean and not that cold as expected.
Reviewed February 17, 2015
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10.0
Paul from Australia
Couple
Standard Room
Stayed 1 night in August 2014
Fantastic staff. Very homely”
Staff, food, colonial style home
This is a great place to stay. One of our group had become seriously sick just prior to arrival and the hotel staff organised everything including early check in, bigger room, doctor, blood tests, pharmacy and followed up on everything. Highly recommend. Food is fresh from the garden The cook is very charming and is a former cook to the Prime Minister of Sri Lanka. The manager is perfect at making you feel comfortable and welcome.
Reviewed August 15, 2014
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6.0
Franck from France
Couple
Standard Room
Stayed 1 night in January 2015
Belle maison de caractère et jardin agréable”
Maison et jardin
Bien si ce n'est une trop forte odeur de moisi dans les chambres, il nous a fallu acheter de l encens pour essayer de chasser cette odeur tenace Sanitaires aurait besoin d être modernisés Bon accueil
Reviewed January 18, 2015
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