"Very clean hotel and near Madinat Zayed Shopping Center"
Azhar - May 26, 2017
Thanks for the staff and management of the hotel were I stayed and my colleagues in group and special thanks to Agoda who booked me quickly.
Mario | August 13, 2019
Comfortable, spacious and well furnished rooms coupled to the cleanliness and staff attitude, etc.
Dr W. | January 14, 2019
Its good for relaxation after your busy days exhausted in field and paper works.
Mario | August 13, 2019
Very clean and in the centre of the city, easy parking, close to shopping Malls.
Basem | August 17, 2019
Thanks to front desk as well for the cooperation and support during check in.
WALID | December 24, 2019
Our room is big with separate lounge and clean, bed is comfortable.
mila | March 7, 2020
Free Wi-Fi in all rooms!
|Value for money||8.6|
|Distance to city center||2 KM|
|Nearest airport||Al Bateen Executive Airport (AZI)|
|Distance to airport||11.1 km|
Hand sanitizer is available at Cristal Hotel Abu Dhabi.
Rooms are disinfected every day at Cristal Hotel Abu Dhabi.
Common areas of Cristal Hotel Abu Dhabi are disinfected daily.
Contactless check-in and check-out is not available at Cristal Hotel Abu Dhabi.
Third party food delivery to rooms is available at Cristal Hotel Abu Dhabi.
Cristal Hotel Abu Dhabi offers temperature checks for staff and guests as a service, but it is not a condition of check in.
Social distancing measures are enforced in common areas.
During face-to-face interactions, a transparent protective shield may be offered between persons.
A doctor or nurse is available on call for Cristal Hotel Abu Dhabi.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Cristal Hotel Abu Dhabi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 460 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Cristal Hotel Abu Dhabi has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Abu Dhabi with private transportation, the hotel can arrange both taxis or car rental.
Cristal Hotel Abu Dhabi does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"Centrally located in the heart of the city."
February 25, 2020
"It is really nice hotel with this price."
May 30, 2019
"Clean hotel and near to city center."
July 27, 2019
Within the precinct of shopping malls and the Corniche promenade, this property is brilliantly located in the heart of Abu Dhabi, a perfect venue for corporate travelers. Offering spacious and stylish accommodations, all the units are ducted with modern fittings, assuring a good night’s rest. You can laze the day away in the azure waters of the indoor pool. The property also features a fully equipped gym and sauna room with various treatments. Indulge in the relaxing atmosphere of the restaurant serving a wide range of local and international cuisines. Don’t forget to check out the famous Al Manhal Palace and Gold Souk market which are just a few steps away. With great luxury and top-notch service, you will definitely have a great stay at Cristal Hotel Abu Dhabi.
"The process of check in and out is very good."
September 3, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Cristal Hotel Abu Dhabi
Abu Dhabi Corniche
Al Maryah Island
Show reviews that mention
Great stay at Cristal Hotel”
Had to pay half day extra for early check in (dhs 150) which was really reasonable for me; the gentleman at reception upgraded us to a nice quartz Suite. Angle suite with living,room and bedroom. Two flat screen tv and dvd player. Bathroom big with all amenities. Internet very fast. Hotel location is good, close to Abudhabi Mall and main bus terminal. Breakfast buffet with a fairly good choice of arabic and other delicacies. Two thumbs up for the great staff of Cristal; at restaurant, reception, bell boys and room cleaning; always greet you with a smile and ready to help. We visited the city + Dubai and came back late so didn't have the oppportunity to use gym and pool facilities but i'm sure it matches the good standards of other services provided at Cristal. It was our first visit to Abu Dhabi and this hotel was definitely an excellent value for the money, thus a good choice and we'll definitely stay here again.
The Cristal Just Keeps Getting Better!”
I lived in the Cristal Hotel many years ago when I first moved to Abu Dhabi. The service and facilities were very impressive and back then. Hence, I have only ever used the Cristal when passing through AUH. However! New facilities eg. Bar, new restaurant, etc., have taken the Cristal up another notch. Well done the Cristal. Great rooms, excellent front desk staff! Good value and 100% facilities now! For me, there is nowhere else to stay in Abu Dhabi!
it's a neat hotel and not very big. rather, it has more of a boutique hotel feel to it, which is nice. the hotel staff is very polite and helpful and i want to thank especially the concierge who was able to assist us with a seemingly impossible task of getting the permission to enter one of the landmarks in the city. the amber room was clean and spacious with no hint of cigarette smoke smell to be found (unlike a lot of other "non-smoking" hotels in the region). the hotel is located in the centre of abu dhabi with both the abu dhabi municipality building and the abu dhabi mall nearby. there is also a supermarket just 100m from the hotel. we gladly recommend this hotel due to its location, cleanliness and staffs' professionalism.
Centrally located. Great breakfast!”
The hotel is centrally located right smack in the heart of Abu Dhabi's business district. Because it is located behind Madinat Zayed Shopping Centre & along Sheikh Zayed The First St., dining options, convenience stores, shopping malls, and banks abound. Even though my husband and I did not know the bus routes in Abu Dhabi, hailing a cab from this location was always a breeze. There are a couple of spas in the area and salons, too, for beauty treatments and R&R. Location-wise, I would definitely recommend this hotel. Check-in and check-out was very quick and hassle-free. Thanks to Anna at the Front Desk. The other members of her team were as helpful and attentive, too. It happened so quickly and efficiently; I was amazed. We got a free upgrade from a Deluxe Room to a Suite, which was very thoughtful. I was pleasantly surprised at the size of the suite and the nicely appointed furnishings. However, I noticed though that for the whole duration of our trip (2N/3D), there was some other guest's name on the welcome screen of the phone. It wasn't a big deal 'cause it did not cause any inconvenience, but, for next time, I hope staff would pay attention to this detail. Also, I was expecting to find two pairs of bedroom slippers provided along with the other toiletries as most hotels provide to their guests, but I didn't. I didn't bother to ask for them anyway 'cause we had brought our own though I would have appreciated if they were provided. Their breakfast buffet spread was very impressive with a wide array of choices available. I enjoyed their sausages, salads, and freshly made omelettes most of all.
My experience in crystal hotel was excellent! I stayed for 2 nights, staff is really nice n caring! Room was big and well decorated, I advise hotel admin to install wifi as soon as possible although they told me they are working on it, cable Internet was having good speed, overall cristal hotel is excellent value for money! It will be my top of list for next stay in abu dhabi
love to stay there!!!”
is my 4th time in abu dhabi and my first stay at cristal hotel and absolutely love it. the location of the hotel is really central, the facilities are nice and modern, the service is excellent, nice gym and spa, valet parking and good wifi complementary.....has everything you need for leisure or business
Cristal Hotel in ”
What a find! The Criustal Hotel in Abu Dhabi is a four star hotel right in the centre of the city and with a wonderful friendly,attentive staff. Offering large rooms (we booked Amber with a king sized bed)and it was beautifully fitted out with large en suite marble bathroom, also centrally located and opposite a major shopping mall building with the gold souk market offering over 90 gold dealers. Abu Dhabi is forging ahead with brilliant planning and looks a bit like a construction site but lots to see and do....
By far the facilities were extremely well kept, the staff was very helpful, attentive and went above and beyond to ensure all my business needs and my stay at the hotel was pleasant. The Hotel staff offered me a free upgrade to a suite twith impresive views of the city skyline. The room service was exptremely efficient, dedicated and attentive. It was not a single detail that was left behind. I spoke with the Manager and told him that his Hotel was a benchmark of value, service to emulate for others. I highly recommend Crystal Hotel abu Dhabi the front desk check in was friendly, professional and always on top of things. Great job!!!
“refreshing my days””
I've Booked 2 nights in Amber Deluxe Room (with twin bed) that was upgraded to "Emerald Suite" with less price. unfortunately, there were no twin beds in suites. it was a good value, clean room, nice view especially at night, very quiet .. the hotel is in the middle of Abu Dhabi and so near to everything like groceries. The room service was nice and friendly, they provided us with all we need without extra charge. the food was not that good unfortunately, we ordered 5 different dishes and they didn't taste as good as we expected, also every order was enough for only one person so we shared them all together... we can rate them 5 out of 10. however, the breakfast buffet was nice and various with very good value and nice view. The spa and massage services have a good value and they accept outside guests as well.
location, staff, services, room and price: just great - look no further”
A great two nights stay at the Cristal. Wonderful staff. From check-in to check-out. Reception, restaurant and room staff were so attentive and nice. The room was very large and extremely quiet. The air conditioning is efficient and inaudible. The bed very comfortable. The breakfast choice was very generous and all items of excellent quality. The room was very clean and so was the hotel. I found the WiFi excellent. Very quick and reliable. The Cristal is adjacent to the Madinat Zayed Shopping Centre which very conveniently has a supermarket. The A1 bus from and to the airport stops there. An inexpensive ride with the locals if you are not in a hurry. The Corniche is just a few blocks away. An easy 15 to 20 minutes walk. The WTC Mall is on the way to the Corniche. A great choice at a great price.
It was a great stay”
Our stay was great, check in was a breeze. The staff are friendly, buffet breakfast has a variety of choices. They even served us rice when we requested some. That is something you cannot find easily in the UAE. They even gave it to us free of charge, and only for us, they had it ready for our entire stay in the hotel. That is some good service. I would probably stay again in this hotel when I visit Abu Dhabi again.
Always raken care of”
I have been using the Cristal Hotel for nearly five years as I am always taken care of. Comfortable, spacious and well furnished rooms coupled to the cleanliness and staff attitude, etc., keep me coming back. The only downer is that this hotel does not sell its rooms directly anymore. Unfortunately, they rely on Agoda, Booking.com, etc. For marketing and sales. Trying to get the best rate from these shark services, who frequently falsely advertise an all inclusive rate when the taxes are excluded, is an irritation - however, not enough to stop me using the hotel!
Good smile and kind staff”
It was quite nice place for staying not only for business traveler but also family. Especially Restaurant and gym. Swiming pool is very nice to enjoy. Food was delicious, pool, gym, sauna facility is clean. Hotel staff always wear big happy smile to guest. It is most impressive one for my staying in Abu Dhabi.
Cristal - Excellent Choice in Downtown Abu Dhabi”
It was a great stay at Cristal Hotel. We were two families in two separate rooms, with a baby and an adult on a wheel chair. We could have not been happier with the service we received at Cristal Hotel. The rooms we clean, the staff were very helpful and professional, the hotel food was delicious, the location was convenient to everywhere we needed to go in downtown.
The hotel is suprising good for the rate I paid”
I did not expect the hotel to be good with the amount I paid during the exhibition. I was struggling in making my last minutes booking and all hotels rate were double. With tight budget I opted Cristal Hotel after searching all hotel listed in Agoda. I was surprised with the spacious room I got and the nice breakfast which I did not feel bore with 6 days stay. However as I chose twin bedroom, there are all smoking room and this is only the unpleasant smell in the room. I hope there are option for non-smoking room.
Highly recommended and good value for money”
Arrived late due to flight delay and was pleasantly surprised when they upgraded us from a Deluxe Room to a Junior Suite at no extra cost. The rooms are spacious and well equipped. Well maintained property. All the staff are attentive and pleasant. The hotel is centrally located in city centre but away from the Main Street. Quiet surroundings and easy access to public transport. Definitely well worth the money. Highly recommended to anyone who seeks quality and affordable hotel in Abu Dhabi.
this is my favorite hotel. I like cristal hotel in abu dhabi.
best for its price”
We had a good time staying at Cristal Hotel. Although it was a bit tricky to find the hotel as it is behind the main street, it was very close from the shopping mall and had an easy access in the city. The staff was very friendly and was welcoming. We'll stay at this hotel again when we come back.
Luxury on a budget”
From the moment you walk through the door you are met by well trained, friendly staff. We booked a room and were upgraded to a suite which had wall to wall windows. The food was very good and the chef even made me vegetables without butter as those in the buffet were all buttered. Nothing was too much trouble for the staff. The Madinat Mall across the street was excellent for shopping and taxis stop right outside the hotel. We had a lovely time at the Cristal and I am happy to recommend it.
Lovely hotel and service with a smile”
it’s a lovely hotel, excellent hospitality with a very professional and helpful staff. also best value and great customer service i enjoyed the good ambiance, clean & large rooms with very fast internet connection. very clean & new towels. the wi-fi in the lobby is fast. the rooms are well equipped and completely new. check in and check out are fast. i really enjoy my stay at cristal.