8.6
Excellent
/10
(418 reviews)See what guests said
Housekeeping16
Shops4
24-hour front desk3
See map
8.8
Excellent
Location rating score
Excellent location - Inside city center
Parking
FREE
Popular landmarks
Heritage Village 3.41 km
Marina Mall 4.27 km
Observation Deck at 300 4.81 km
Emirates Palace 5.33 km
Louvre Abu Dhabi 6.47 km
Sheikh Zayed Grand Mosque Center 13.91 km
Yas Waterworld Abu Dhabi 23.97 km
Yas Marina Circuit 24.09 km
Ferrari World Abu Dhabi 24.66 km
Yas Mall 24.85 km
Nearby landmarks
Madinat Zayed Shopping Center 310 m
Main Etisalat Office 410 m
Al Massa Cinemas 480 m
Liwa Centre 520 m
Qasr Al Hosn 610 m
Main Post Office 620 m
Cultural Foundation 640 m
Aster Al Rafa Medical Centre 650 m
Silver Tower 700 m
World Trade Center Mall 790 m
Cristal Hotel Abu Dhabi

"Very clean hotel and near Madinat Zayed Shopping Center"

Azhar - May 26, 2017

Amber Room - Bed Cristal Hotel Abu Dhabi
Lobby Cristal Hotel Abu Dhabi
Interior view Cristal Hotel Abu Dhabi
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4-star Hotel
Free Wi-Fi

Cristal Hotel Abu Dhabi

Zayed The First, Street 7, Zone 1 (Elektra Street), City Center, Abu Dhabi, United Arab Emirates - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Body thermometer
Daily disinfection in common areas
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit
Property highlightsRead all 418 reviews
Exceptional comfort
9.2 room quality and comfort
Excellent cleanliness
8.9 rating for cleanliness
Excellent service
8.7 rating for service
Exceptional reputation
Recommended by 85% of guests

Thanks for the staff and management of the hotel were I stayed and my colleagues in group and special thanks to Agoda who booked me quickly.

Mario | August 13, 2019

Comfortable, spacious and well furnished rooms coupled to the cleanliness and staff attitude, etc.

Dr W. | January 14, 2019

Its good for relaxation after your busy days exhausted in field and paper works.

Mario | August 13, 2019

Very clean and in the centre of the city, easy parking, close to shopping Malls.

Basem | August 17, 2019

Thanks to front desk as well for the cooperation and support during check in.

WALID | December 24, 2019

Our room is big with separate lounge and clean, bed is comfortable.

mila | March 7, 2020

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Steamroom

Your dates are popular among travelersUsers are booking a place in Abu Dhabi every 3 minutes on Agoda.com
Value for money8.6
Distance to city center2 KM
Location rating8.8
Nearest airportAl Bateen Executive Airport (AZI)
Distance to airport11.1 km

Rooms available at Cristal Hotel Abu Dhabi

9.2
Exceptional
Room comfort & quality
Emerald Suite
Emerald Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 double bed & 1 double bed
Enter dates to see prices
Quartz Studio
Quartz Studio
...
  • Room size: 46 m²/495 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Studio
Studio
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Amber Room
Amber Room
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Amber Deluxe
Amber Deluxe
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Quartz Suite
Quartz Suite
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Quartz Suite
Quartz Suite
...
  • Room size: 46 m²/495 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
SINGLE QUARTZ ROOM
SINGLE QUARTZ ROOM
...
    Enter dates to see prices
    DOUBLE QUARTZ ROOM
    DOUBLE QUARTZ ROOM
    ...
    • Room size: 46 m²/495 ft²
    Enter dates to see prices
    SINGLE AMBER ROOM 1 pax
    SINGLE AMBER ROOM 1 pax
    ...
    • Room size: 38 m²/409 ft²
    Enter dates to see prices

    Frequently asked questions

    Does Cristal Hotel Abu Dhabi offer hand sanitizer?

    Hand sanitizer is available at Cristal Hotel Abu Dhabi.

    How often do rooms at Cristal Hotel Abu Dhabi get disinfected?

    Rooms are disinfected every day at Cristal Hotel Abu Dhabi.

    How frequently are common areas disinfected at Cristal Hotel Abu Dhabi?

    Common areas of Cristal Hotel Abu Dhabi are disinfected daily.

    Does Cristal Hotel Abu Dhabi offer contactless check-in and check-out?

    Contactless check-in and check-out is not available at Cristal Hotel Abu Dhabi.

    Does Cristal Hotel Abu Dhabi accept food delivery services other than room service?

    Third party food delivery to rooms is available at Cristal Hotel Abu Dhabi.

    Does Cristal Hotel Abu Dhabi check the temperature of people entering the premises?

    Cristal Hotel Abu Dhabi offers temperature checks for staff and guests as a service, but it is not a condition of check in.

    Is there physical distancing on the premises?

    Social distancing measures are enforced in common areas.

    Are protective screens set up in common areas?

    During face-to-face interactions, a transparent protective shield may be offered between persons.

    Is there a doctor or nurse on call for the property?

    A doctor or nurse is available on call for Cristal Hotel Abu Dhabi.

    What time is check-in and check-out at Cristal Hotel Abu Dhabi?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Cristal Hotel Abu Dhabi?

    Cristal Hotel Abu Dhabi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 460 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Cristal Hotel Abu Dhabi has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Abu Dhabi with private transportation, the hotel can arrange both taxis or car rental.

    What is the smoking policy at Cristal Hotel Abu Dhabi?

    Cristal Hotel Abu Dhabi does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Cristal Hotel Abu Dhabi

    • 9.6
      Exceptional
      Location

      "Centrally located in the heart of the city."

      ashoka

      |

      February 25, 2020

    • 9.2
      Exceptional

      "It is really nice hotel with this price."

      Kumaresan

      |

      May 30, 2019

    • 8.0
      Very good
      Location

      "Clean hotel and near to city center."

      YEDI

      |

      July 27, 2019

    Property ranking|Compared to 174 Abu Dhabi properties
    See all rankings
    Room comfort score
    9.2/10
    Value for money score
    8.7/10
    Couples review score
    8.8/10
    Location score
    8.8/10
    Better than
    93
    %
    of Abu Dhabi properties
    Better than
    92
    %
    of Abu Dhabi properties
    Better than
    86
    %
    of Abu Dhabi properties
    Better than
    83
    %
    of Abu Dhabi properties
    Up to 30% off with Agoda Insider Deals!

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    Overall rating:
    8.6
    Excellent
    418 reviews
    Cleanliness
    8.9
    Facilities
    8.2
    Location
    8.8
    Read all reviews >
    What travelers say they love:
    The reception staff are pleasant and helpful.
    mila from Australia
    Couple
    More about Cristal Hotel Abu Dhabi

    More about Cristal Hotel Abu Dhabi

    Within the precinct of shopping malls and the Corniche promenade, this property is brilliantly located in the heart of Abu Dhabi, a perfect venue for corporate travelers. Offering spacious and stylish accommodations, all the units are ducted with modern fittings, assuring a good night’s rest. You can laze the day away in the azure waters of the indoor pool. The property also features a fully equipped gym and sauna room with various treatments. Indulge in the relaxing atmosphere of the restaurant serving a wide range of local and international cuisines. Don’t forget to check out the famous Al Manhal Palace and Gold Souk market which are just a few steps away. With great luxury and top-notch service, you will definitely have a great stay at Cristal Hotel Abu Dhabi.

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    Most talked about facilities

    Housekeeping
    28 mentions
    Breakfast
    10 mentions
    Internet
    10 mentions
    Swimming Pool
    9 mentions

    What they offer

    8.0
    Very good

    "The process of check in and out is very good."

    Imad

    |

    September 3, 2018

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Continental

    Restaurants on site

    Viewz Restaurant
    Cuisine:International
    Blendz Lobby Cafe
    No additional information available

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Cristal Hotel Abu Dhabi from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (418)Booking.com Reviews (1593)
    8.6
    /
    10
    Cleanliness8.9
    Facilities8.2
    Location8.8
    Room comfort and quality9.2
    Service8.7
    Value for money8.6
    High score for Abu Dhabi
    Rating
    9+ Exceptional (126)
    8-9 Excellent (47)
    7-8 Very Good (46)
    6-7 Good (12)
    <6 Below Expectation (10)
    Time of the year
    Mar - May (65)
    Jun - Aug (65)
    Sep - Nov (52)
    Dec - Feb (59)
    Don't miss out!Users are booking a place in Abu Dhabi every 3 minutes on Agoda.com
    All guests (418)
    All room types
    All languages

    Show reviews that mention 

    Showing 241 verified guest comments
    12345
    9.7
    Exceptional
    Steve from Switzerland
    Couple
    Stayed 2 nights in June 2014

    Great stay at Cristal Hotel”

    Nice big and cozy Suite, friendly staff, fast internet.

    Had to pay half day extra for early check in (dhs 150) which was really reasonable for me; the gentleman at reception upgraded us to a nice quartz Suite. Angle suite with living,room and bedroom. Two flat screen tv and dvd player. Bathroom big with all amenities. Internet very fast. Hotel location is good, close to Abudhabi Mall and main bus terminal. Breakfast buffet with a fairly good choice of arabic and other delicacies. Two thumbs up for the great staff of Cristal; at restaurant, reception, bell boys and room cleaning; always greet you with a smile and ready to help. We visited the city + Dubai and came back late so didn't have the oppportunity to use gym and pool facilities but i'm sure it matches the good standards of other services provided at Cristal. It was our first visit to Abu Dhabi and this hotel was definitely an excellent value for the money, thus a good choice and we'll definitely stay here again.

    Reviewed June 10, 2014
    10.0
    Exceptional
    Dr from Saudi Arabia
    Solo traveler
    Deluxe Room Amber
    Stayed 1 night in October 2018

    The Cristal Just Keeps Getting Better!”

    I lived in the Cristal Hotel many years ago when I first moved to Abu Dhabi. The service and facilities were very impressive and back then. Hence, I have only ever used the Cristal when passing through AUH. However! New facilities eg. Bar, new restaurant, etc., have taken the Cristal up another notch. Well done the Cristal. Great rooms, excellent front desk staff! Good value and 100% facilities now! For me, there is nowhere else to stay in Abu Dhabi!

    Reviewed October 28, 2018
    10.0
    Exceptional
    Ronald from Philippines
    Couple
    Amber Room
    Stayed 1 night in February 2012

    Lovely Room”

    The Room

    it's a neat hotel and not very big. rather, it has more of a boutique hotel feel to it, which is nice. the hotel staff is very polite and helpful and i want to thank especially the concierge who was able to assist us with a seemingly impossible task of getting the permission to enter one of the landmarks in the city. the amber room was clean and spacious with no hint of cigarette smoke smell to be found (unlike a lot of other "non-smoking" hotels in the region). the hotel is located in the centre of abu dhabi with both the abu dhabi municipality building and the abu dhabi mall nearby. there is also a supermarket just 100m from the hotel. we gladly recommend this hotel due to its location, cleanliness and staffs' professionalism.

    Reviewed February 11, 2012
    9.7
    Exceptional
    Grich from Philippines
    Couple
    Stayed 2 nights in March 2014

    Centrally located. Great breakfast!”

    Location. Breakfast. Nicely furnished room.

    The hotel is centrally located right smack in the heart of Abu Dhabi's business district. Because it is located behind Madinat Zayed Shopping Centre & along Sheikh Zayed The First St., dining options, convenience stores, shopping malls, and banks abound. Even though my husband and I did not know the bus routes in Abu Dhabi, hailing a cab from this location was always a breeze. There are a couple of spas in the area and salons, too, for beauty treatments and R&R. Location-wise, I would definitely recommend this hotel. Check-in and check-out was very quick and hassle-free. Thanks to Anna at the Front Desk. The other members of her team were as helpful and attentive, too. It happened so quickly and efficiently; I was amazed. We got a free upgrade from a Deluxe Room to a Suite, which was very thoughtful. I was pleasantly surprised at the size of the suite and the nicely appointed furnishings. However, I noticed though that for the whole duration of our trip (2N/3D), there was some other guest's name on the welcome screen of the phone. It wasn't a big deal 'cause it did not cause any inconvenience, but, for next time, I hope staff would pay attention to this detail. Also, I was expecting to find two pairs of bedroom slippers provided along with the other toiletries as most hotels provide to their guests, but I didn't. I didn't bother to ask for them anyway 'cause we had brought our own though I would have appreciated if they were provided. Their breakfast buffet spread was very impressive with a wide array of choices available. I enjoyed their sausages, salads, and freshly made omelettes most of all.

    Reviewed June 21, 2014
    9.3
    Exceptional
    Dr from Pakistan
    Group
    Stayed 2 nights in August 2011

    Excellent hotel”

    Big & well furnished room

    My experience in crystal hotel was excellent! I stayed for 2 nights, staff is really nice n caring! Room was big and well decorated, I advise hotel admin to install wifi as soon as possible although they told me they are working on it, cable Internet was having good speed, overall cristal hotel is excellent value for money! It will be my top of list for next stay in abu dhabi

    Reviewed August 13, 2011
    10.0
    Exceptional
    carolina from Colombia
    Couple
    Amber Room
    Stayed 4 nights in May 2012

    love to stay there!!!”

    location, rooms, services, parking, excellent wifi

    is my 4th time in abu dhabi and my first stay at cristal hotel and absolutely love it. the location of the hotel is really central, the facilities are nice and modern, the service is excellent, nice gym and spa, valet parking and good wifi complementary.....has everything you need for leisure or business

    Reviewed June 07, 2012
    9.3
    Exceptional
    maxwell from Australia
    Couple
    Amber Room
    Stayed 4 nights in September 2012

    Cristal Hotel in ”

    Cristal Hotel in Abu Dhabi a great choice!

    What a find! The Criustal Hotel in Abu Dhabi is a four star hotel right in the centre of the city and with a wonderful friendly,attentive staff. Offering large rooms (we booked Amber with a king sized bed)and it was beautifully fitted out with large en suite marble bathroom, also centrally located and opposite a major shopping mall building with the gold souk market offering over 90 gold dealers. Abu Dhabi is forging ahead with brilliant planning and looks a bit like a construction site but lots to see and do....

    Reviewed September 13, 2012
    10.0
    Exceptional
    JERRY from United States
    Couple
    Amber Room
    Stayed 4 nights in March 2014

    Superb”

    Value, location, service

    By far the facilities were extremely well kept, the staff was very helpful, attentive and went above and beyond to ensure all my business needs and my stay at the hotel was pleasant. The Hotel staff offered me a free upgrade to a suite twith impresive views of the city skyline. The room service was exptremely efficient, dedicated and attentive. It was not a single detail that was left behind. I spoke with the Manager and told him that his Hotel was a benchmark of value, service to emulate for others. I highly recommend Crystal Hotel abu Dhabi the front desk check in was friendly, professional and always on top of things. Great job!!!

    Reviewed April 01, 2014
    8.7
    Excellent
    Omnia from Egypt
    Group
    Quartz Suite
    Stayed 2 nights in March 2016

    “refreshing my days””

    The room service was nice and friendly, good value, clean and quiet room

    I've Booked 2 nights in Amber Deluxe Room (with twin bed) that was upgraded to "Emerald Suite" with less price. unfortunately, there were no twin beds in suites. it was a good value, clean room, nice view especially at night, very quiet .. the hotel is in the middle of Abu Dhabi and so near to everything like groceries. The room service was nice and friendly, they provided us with all we need without extra charge. the food was not that good unfortunately, we ordered 5 different dishes and they didn't taste as good as we expected, also every order was enough for only one person so we shared them all together... we can rate them 5 out of 10. however, the breakfast buffet was nice and various with very good value and nice view. The spa and massage services have a good value and they accept outside guests as well.

    Reviewed March 16, 2016
    9.6
    Exceptional
    Erick from Switzerland
    Solo traveler
    Amber Room
    Stayed 2 nights in February 2018

    location, staff, services, room and price: just great - look no further”

    A great two nights stay at the Cristal. Wonderful staff. From check-in to check-out. Reception, restaurant and room staff were so attentive and nice. The room was very large and extremely quiet. The air conditioning is efficient and inaudible. The bed very comfortable. The breakfast choice was very generous and all items of excellent quality. The room was very clean and so was the hotel. I found the WiFi excellent. Very quick and reliable. The Cristal is adjacent to the Madinat Zayed Shopping Centre which very conveniently has a supermarket. The A1 bus from and to the airport stops there. An inexpensive ride with the locals if you are not in a hurry. The Corniche is just a few blocks away. An easy 15 to 20 minutes walk. The WTC Mall is on the way to the Corniche. A great choice at a great price.

    Reviewed February 15, 2018
    9.3
    Exceptional
    Felizardo from Philippines
    Couple
    Amber Room
    Stayed 8 nights in March 2014

    It was a great stay”

    Good location, good breakfast, great rooms

    Our stay was great, check in was a breeze. The staff are friendly, buffet breakfast has a variety of choices. They even served us rice when we requested some. That is something you cannot find easily in the UAE. They even gave it to us free of charge, and only for us, they had it ready for our entire stay in the hotel. That is some good service. I would probably stay again in this hotel when I visit Abu Dhabi again.

    Reviewed April 21, 2014
    9.2
    Exceptional
    Dr from Saudi Arabia
    Solo traveler
    Amber Deluxe
    Stayed 2 nights in January 2019

    Always raken care of”

    I have been using the Cristal Hotel for nearly five years as I am always taken care of. Comfortable, spacious and well furnished rooms coupled to the cleanliness and staff attitude, etc., keep me coming back. The only downer is that this hotel does not sell its rooms directly anymore. Unfortunately, they rely on Agoda, Booking.com, etc. For marketing and sales. Trying to get the best rate from these shark services, who frequently falsely advertise an all inclusive rate when the taxes are excluded, is an irritation - however, not enough to stop me using the hotel!

    Reviewed January 14, 2019
    10.0
    Exceptional
    Jae from South Korea
    Business traveler
    Stayed 5 nights in July 2011

    Good smile and kind staff”

    All facility is available and easy to travel in Abu Dhabi

    It was quite nice place for staying not only for business traveler but also family. Especially Restaurant and gym. Swiming pool is very nice to enjoy. Food was delicious, pool, gym, sauna facility is clean. Hotel staff always wear big happy smile to guest. It is most impressive one for my staying in Abu Dhabi.

    Reviewed July 29, 2011
    9.3
    Exceptional
    Ghazal from United States
    Group
    Studio
    Stayed 9 nights in September 2015

    Cristal - Excellent Choice in Downtown Abu Dhabi”

    Location, comfort, cleanliness

    It was a great stay at Cristal Hotel. We were two families in two separate rooms, with a baby and an adult on a wheel chair. We could have not been happier with the service we received at Cristal Hotel. The rooms we clean, the staff were very helpful and professional, the hotel food was delicious, the location was convenient to everywhere we needed to go in downtown.

    Reviewed October 09, 2015
    9.7
    Exceptional
    Boon from Singapore
    Business traveler
    Amber Room
    Stayed 6 nights in November 2013

    The hotel is suprising good for the rate I paid”

    Affordable, clean and good breakfast

    I did not expect the hotel to be good with the amount I paid during the exhibition. I was struggling in making my last minutes booking and all hotels rate were double. With tight budget I opted Cristal Hotel after searching all hotel listed in Agoda. I was surprised with the spacious room I got and the nice breakfast which I did not feel bore with 6 days stay. However as I chose twin bedroom, there are all smoking room and this is only the unpleasant smell in the room. I hope there are option for non-smoking room.

    Reviewed November 17, 2013
    8.0
    Excellent
    Chong from Malaysia
    Family with young children
    Amber Room
    Stayed 2 nights in October 2013

    Highly recommended and good value for money”

    Convenient location, nice rooms and attentive staff

    Arrived late due to flight delay and was pleasantly surprised when they upgraded us from a Deluxe Room to a Junior Suite at no extra cost. The rooms are spacious and well equipped. Well maintained property. All the staff are attentive and pleasant. The hotel is centrally located in city centre but away from the Main Street. Quiet surroundings and easy access to public transport. Definitely well worth the money. Highly recommended to anyone who seeks quality and affordable hotel in Abu Dhabi.

    Reviewed November 16, 2013
    10.0
    Exceptional
    YUNCHUL from South Korea
    Business traveler
    Amber Room
    Stayed 1 night in June 2019

    good hotel”

    this is my favorite hotel. I like cristal hotel in abu dhabi.

    Reviewed June 22, 2019
    8.7
    Excellent
    Ayako from Japan
    Couple
    Stayed 1 night in August 2013

    best for its price”

    cleanness, fast service, comfortable separate rooms

    We had a good time staying at Cristal Hotel. Although it was a bit tricky to find the hotel as it is behind the main street, it was very close from the shopping mall and had an easy access in the city. The staff was very friendly and was welcoming. We'll stay at this hotel again when we come back.

    Reviewed August 16, 2013
    9.3
    Exceptional
    Cilla from United Kingdom
    Couple
    Amber Room
    Stayed 1 night in June 2013

    Luxury on a budget”

    1st class staff, excellent food and size of room.

    From the moment you walk through the door you are met by well trained, friendly staff. We booked a room and were upgraded to a suite which had wall to wall windows. The food was very good and the chef even made me vegetables without butter as those in the buffet were all buttered. Nothing was too much trouble for the staff. The Madinat Mall across the street was excellent for shopping and taxis stop right outside the hotel. We had a lovely time at the Cristal and I am happy to recommend it.

    Reviewed June 11, 2013
    9.3
    Exceptional
    Ziyad from Saudi Arabia
    Family with teens
    Stayed 6 nights in October 2011

    Lovely hotel and service with a smile”

    excellent hospitality

    it’s a lovely hotel, excellent hospitality with a very professional and helpful staff. also best value and great customer service i enjoyed the good ambiance, clean & large rooms with very fast internet connection. very clean & new towels. the wi-fi in the lobby is fast. the rooms are well equipped and completely new. check in and check out are fast. i really enjoy my stay at cristal.

    Reviewed November 16, 2011
    12345
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