2025
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Awarded as a top choice of Agoda travelers in 2025.

Cross Hotel Osaka(ORIX HOTELS & RESORTS)

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

5-15, 2 Chome, Shinsaibashi-Suji, Chuo-Ku, Shinsaibashi, Osaka, Japan, 542-0085

Highlights

Ideal location

- Steps from the Glico Man, Dotonbori and Shinsaibashi; short walk to Na...

There’s a Don Quijote store just across the street.
Well-appointed bathrooms

- Bathrooms repeatedly praised for size, cleanliness and good shower/bat...

Bathroom was very good, close to traditional times.
Great breakfast

- Breakfast buffet repeatedly praised as a highlight—reviews mention gen...

Variety of selections from Japanese to western food.
Great food & dining

- Complimentary Cross-lounge / club access noted for evening drinks and...

All the nightlife and food options you can handle!
Professional guest services

- Staff consistently described as friendly, helpful and English-speaking...

The staff is very helpful and the rooms are also nice.

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Bar

Family room

Kitchen

Luggage storage

Breakfast

About us

Cross Hotel Osaka — chic boutique in Shinsaibashi, ideal for two. Dramatic, Instagrammable lobby and contemporary-art interiors; rooftop terrace with city views; direct access to designer shops, cafés and nightlife; on-site stylish dining and rotating collaborations for lively evenings. In buzzing Shinsaibashi, this hotel puts shopping arcades, trendy cafés and nightlife within easy reach—ideal for two travelers. Unwind at a chic bar, enjoy specialty brews in the coffee shop, and savor seasonal dishes with attentive service in the restaurant. Rooms include air conditioning, complimentary Wi‑Fi, an in-room safe and refreshing showers with toiletries; select rooms offer city views. Nearby: Namba Parks steps away, atmospheric Hozenji Yokocho within walking distance, and Shinsekai’s lively market district a short stroll beyond. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

13 travelers have booked today.

Location 9.7
Cleanliness 9.2
Service 9.2
Facilities 8.8

Based on 21,156 verified reviews

Location

9.7

Cleanliness

9.2

Service

9.2

Facilities

8.8

Room comfort and qua...

8.8

Value for money

8.8

  • "It is right beside dotonbori but it's not noisy at all."
  • "Trust me, this is a prime hotel for the price and location."
  • "Prosecco, sake, beer and wine provided … along with snacks!"
  • "Great hotel room, great location and great showroom"
  • "This is the best hotel that can access everything easily."
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Nearest transportation options

Namba Subway Station is within 0.29 km

Osaka Namba Train Station is within 0.34 km

See map

9.7Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 589 places in walking distance!

Walkable places
Bershka
50 m
Pig & Whistle
60 m
LUZ・A
70 m
Ebisu Bridge
80 m
Glico Man Sign
90 m
Popular landmarks
Dotonbori
130 m
Shinsaibashi-Suji Shopping Street
290 m
Kuromon Market
720 m
Minami (Namba)
1.2 km
Tsutenkaku
2.0 km
Closest landmarks
International ATM
50 m
South Korean Consulate General
90 m
EL RODEO
130 m
Dotonbori
130 m
Osaka Shochikuza Theater
130 m

Good to know

Value for money8.8
Location rating9.7
Nearest airportOsaka International Airport (ITM)
Distance to airport14.2 km

Rooms available at Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Excellent
Room comfort & quality

8.8

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Based on 16841 reviews from verified travelers

Cross Floor Double Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Floor Superior Double Room
...
  • Room size: 27 m²/291 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Standard Floor Deluxe Double Room
...
  • Room size: 27 m²/291 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Standard Floor Double Room
...
  • Room size: 24 m²/258 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Cross Floor Twin Room
...
  • Room size: 27 m²/291 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Cross Floor Superior Double Room
...
  • Room size: 27 m²/291 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Standard Floor Triple Room
...
  • Room size: 27 m²/291 ft²
  • 3 single beds
  • 3 single beds
Enter dates to see prices
Dotonbori View Double Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Dotonbori View Twin Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Cross Floor Deluxe Double Room
...
  • Room size: 27 m²/291 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Experience your getaway the ideal way with a drink in your hand at Cross Hotel Osaka(ORIX HOTELS & RESORTS)'s bar accessible right in front of your doorstep for when you need a sip or two.

Yes! Cross Hotel Osaka(ORIX HOTELS & RESORTS) offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

Cross Hotel Osaka(ORIX HOTELS & RESORTS) satisfy our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes well equipped with body thermometer, free face masks, temperature check for guests and staff, staff trained in safety protocol, and first aid kit for greater safety precautions and hygiene protocols.

Cross Hotel Osaka(ORIX HOTELS & RESORTS) has a total of 229 rooms.

Cross Hotel Osaka(ORIX HOTELS & RESORTS) accepts up to 4, with payment card options including Visa, American Express, and MasterCard.

Verified guests that stayed at Cross Hotel Osaka(ORIX HOTELS & RESORTS) have given this property a rating of 9.66 for its outstanding location as the primary highlight for their stay.

68.0% of our past customer evaluations have given an optimistic appraisal and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Cross Hotel Osaka(ORIX HOTELS & RESORTS) down in the review section.

100.0% of our past visitor reviews have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Cross Hotel Osaka(ORIX HOTELS & RESORTS) down in the review section.

Past local visitors that have stayed at this property have given Cross Hotel Osaka(ORIX HOTELS & RESORTS) an average rating of 9.3. You can look up on more detailed customer reviews, and remarks for this property down in the review section.

The closest train, metro, or bus station is Namba Subway Station, 292.92 m away from Cross Hotel Osaka(ORIX HOTELS & RESORTS).

Wake up to an excellent buffet breakfast at Cross Hotel Osaka(ORIX HOTELS & RESORTS). Guest visitors can enjoy breakfast offered with an additional charge of 3300 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Up to 30% off with Agoda Insider Deals!

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More about Cross Hotel Osaka(ORIX HOTELS & RESORTS)

More about Cross Hotel Osaka(ORIX HOTELS & RESORTS)

Experience Modern Comfort at Cross Hotel Osaka

Welcome to Cross Hotel Osaka, a contemporary 4-star hotel situated in the heart of Osaka, Japan. With its prime location and stylish accommodations, this hotel offers a perfect blend of comfort, convenience, and modern design. Step into our elegant lobby and prepare to be greeted by our friendly staff, ready to assist you with all your needs. At Cross Hotel Osaka, we prioritize your comfort and convenience. With a total of 229 well-appointed rooms, we offer a range of options to suit every traveler's needs. Whether you're visiting for business or leisure, our spacious and tastefully decorated rooms provide a relaxing sanctuary after a day of exploring the vibrant city of Osaka. Check-in at Cross Hotel Osaka begins at 03:00 PM, allowing you ample time to settle in and unwind. Our check-out time is until 11:00 AM, ensuring you have a leisurely morning before you bid farewell to our hotel. Additionally, we take pride in our recent renovation in 2020, ensuring that our facilities are up to date and provide a modern and comfortable stay for our guests. Families traveling with children will find Cross Hotel Osaka to be a welcoming and family-friendly destination. We have a child policy that allows children between the ages of 0 to 0 to stay free of charge, making it easier for families to enjoy a memorable stay without any additional costs. Our dedicated staff is always available to assist and provide recommendations on family-friendly activities in the area. With its convenient location and excellent amenities, Cross Hotel Osaka is the perfect choice for both business and leisure travelers seeking a comfortable and stylish stay in Osaka. Book your stay with us today and experience the best of Japanese hospitality in the heart of this vibrant city.

Unforgettable Entertainment at Cross Hotel Osaka

At Cross Hotel Osaka, your stay is not just about comfortable accommodations, but also about unforgettable entertainment experiences. The hotel boasts an array of entertainment facilities that will keep you entertained throughout your stay. Step into the world of retail therapy at the hotel's shops, where you can indulge in some retail therapy and discover unique Japanese products. Whether you're looking for fashion, accessories, or souvenirs to bring back home, the shops at Cross Hotel Osaka have got you covered. For those seeking a lively and vibrant atmosphere, head to the hotel's bar, where you can enjoy a variety of drinks and cocktails. Sip on a refreshing beverage while taking in the stylish surroundings and mingling with fellow travelers. The bar at Cross Hotel Osaka offers the perfect setting to unwind and socialize after a day of exploring the city. Additionally, don't forget to visit the gift/souvenir shop, where you can find a wide range of unique and traditional Japanese gifts to take home as a memento of your stay. From traditional crafts to local delicacies, the gift/souvenir shop at Cross Hotel Osaka is a treasure trove of memorable souvenirs. With its diverse entertainment facilities, Cross Hotel Osaka ensures that your stay is not only comfortable but also filled with excitement and enjoyment.

Convenient Facilities at Cross Hotel Osaka

Cross Hotel Osaka offers a range of convenient facilities to ensure a comfortable stay for guests. The hotel provides a laundry service, allowing guests to freshen up their clothes during their stay. Safety deposit boxes are available for guests to securely store their valuables, providing peace of mind throughout their trip. The attentive concierge is always on hand to assist with any inquiries or to help plan activities in the vibrant city of Osaka. Stay connected with the complimentary Wi-Fi available in public areas of the hotel. For guests who prefer to smoke, there is a designated smoking area provided. Additionally, all rooms at Cross Hotel Osaka are equipped with free Wi-Fi, allowing guests to stay connected at all times. The hotel also offers dry cleaning services, making it convenient for guests to keep their outfits looking fresh. Luggage storage is available for guests who arrive early or have a late departure, ensuring a hassle-free check-in and check-out experience. For quick refreshments, a vending machine is conveniently located on-site. The hotel also provides daily housekeeping, ensuring that rooms are kept clean and tidy throughout the stay. With these convenient facilities, guests can enjoy a seamless and comfortable stay at Cross Hotel Osaka.

Modern and Convenient Room Facilities at Cross Hotel Osaka

At Cross Hotel Osaka, guests can expect a comfortable and convenient stay with a range of modern room facilities. Each room is equipped with air conditioning, ensuring a pleasant temperature throughout your stay. Whether you're visiting Osaka for business or leisure, you'll appreciate the convenience of having a hair dryer in your room, allowing you to freshen up and style your hair with ease. Entertainment options are also well taken care of at Cross Hotel Osaka. Each room is furnished with a television, complete with satellite/cable TV channels. You can catch up on your favorite shows or unwind with a movie after a long day of exploring the vibrant city. Additionally, a refrigerator is provided in every room, allowing you to store and cool your drinks or snacks, perfect for those moments when you want to relax and enjoy a refreshment in the comfort of your own space. With these thoughtful room facilities, Cross Hotel Osaka ensures that guests have everything they need for a comfortable and enjoyable stay in Osaka, Japan.

Delicious Dining at Cross Hotel Osaka

Cross Hotel Osaka offers a range of dining facilities that are sure to satisfy every palate. Start your day off right with a visit to the hotel's delightful coffee shop, where you can indulge in a freshly brewed cup of coffee and a selection of delectable pastries. The cozy and inviting atmosphere is perfect for catching up with friends or enjoying a quiet moment alone. For a more substantial meal, head to the hotel's restaurant, which serves up a mouthwatering array of dishes. From traditional Japanese cuisine to international favorites, there is something to suit every taste. The talented chefs use only the finest ingredients to create dishes that are as visually stunning as they are delicious. Whether you're in the mood for sushi, sashimi, or a juicy steak, you're sure to find a culinary delight that will leave you wanting more. At Cross Hotel Osaka, you can also look forward to daily housekeeping, ensuring that your dining experience is always clean and comfortable. And to top it all off, the hotel offers a sumptuous breakfast buffet, where you can indulge in a wide variety of dishes to kickstart your day. From freshly baked bread and pastries to hot and cold breakfast options, there is something to satisfy every craving. With its outstanding dining facilities and commitment to culinary excellence, Cross Hotel Osaka is the perfect choice for food lovers and discerning travelers alike.

Luxurious and Diverse Room Options at Cross Hotel Osaka

Discover a wide array of thoughtfully designed rooms at Cross Hotel Osaka, catering to every traveler’s preference. From the cozy Standard Floor Double Room and Cross Floor Double Room to the more spacious Deluxe Double Rooms featuring King or Queen beds, guests can choose accommodations that perfectly suit their needs. For those traveling with family or friends, options like the Standard Floor Triple Room, Cross Floor Triple Room, and the Cross Floor Twin Room offer ample space and comfort. Business travelers can opt for the Executive Twin Room on the 14th floor, providing a perfect blend of style and practicality. Additionally, the hotel offers connecting rooms and suite options, ensuring flexibility for groups or extended stays, all within a stylish and modern setting.

Discover the Vibrant Shopping District of Shinsaibashi

Nestled in the heart of Osaka, Japan, the Cross Hotel Osaka offers an ideal base for exploring the vibrant neighborhood of Shinsaibashi. Known as one of Osaka's premier shopping districts, Shinsaibashi is a bustling hub of activity that caters to both locals and tourists alike. As you step into Shinsaibashi, you'll be greeted by a lively atmosphere filled with an array of shops, boutiques, department stores, and street vendors. From high-end fashion brands to quirky local boutiques, Shinsaibashi offers a diverse shopping experience that caters to all tastes and budgets. Take a leisurely stroll along the covered shopping arcade, known as Shinsaibashi-suji, and discover a treasure trove of fashion, accessories, electronics, and souvenirs. Beyond its shopping delights, Shinsaibashi is also a culinary paradise. The district is home to an abundance of restaurants, cafes, and street food stalls, offering a wide variety of local and international cuisines. Whether you're craving traditional Japanese dishes, mouthwatering sushi, or global flavors, Shinsaibashi has something to satisfy every palate. After indulging in a delicious meal, take a moment to explore the vibrant nightlife scene in the area, with its trendy bars, clubs, and entertainment venues.

Traveling to Cross Hotel Osaka from the Nearest Airports

Located in the vibrant neighborhood of Shinsaibashi in Osaka, Japan, Cross Hotel Osaka offers a convenient and stylish accommodation option for travelers. Getting to the hotel from the nearest airports is a breeze, thanks to the well-connected transportation network in Osaka. For those arriving at Kansai International Airport (KIX), the most convenient option is to take the Airport Limousine Bus. The bus departs regularly from the airport and takes approximately 60 minutes to reach Namba Station, which is just a short walk away from Cross Hotel Osaka. This hassle-free option allows you to sit back, relax, and enjoy the scenic journey to the heart of Osaka. Alternatively, if you prefer to take the train, you can take the Nankai Airport Express from Kansai International Airport to Namba Station. The journey takes around 40 minutes, and once you arrive at Namba Station, it's just a short walk to Cross Hotel Osaka. The train ride offers a convenient and efficient way to reach the hotel, allowing you to immerse yourself in the local culture and enjoy the sights along the way.

Explore the Vibrant Surroundings of Cross Hotel Osaka

Nestled in the heart of Osaka, Cross Hotel Osaka offers a prime location surrounded by a myriad of exciting landmarks and attractions. Just steps away from the hotel, you'll find yourself immersed in the bustling atmosphere of Shinsaibashi-Suji Shopping Street, a vibrant pedestrian street lined with trendy boutiques, department stores, and local shops. Indulge in a shopping spree and discover the latest fashion trends or sample delicious street food as you explore this lively shopping district. For those seeking a taste of Osaka's vibrant nightlife, the energetic Minami (Namba) district is within walking distance from the hotel. Known for its lively entertainment scene, Minami offers an array of bars, clubs, and restaurants where you can dance the night away or savor delicious local cuisine. Take a leisurely stroll along Midosuji Street, one of Osaka's most iconic boulevards, and admire the impressive architecture and high-end shopping opportunities. If you're looking for a unique cultural experience, head to America Mura, a trendy neighborhood known for its alternative fashion, street art, and quirky shops. Here, you can browse through vintage clothing stores, discover local designers, and soak up the vibrant atmosphere of this artistic hub. For a taste of local flavors, make sure to explore Dobuike Street, where you'll find a variety of traditional restaurants and izakayas serving mouthwatering Japanese dishes. In need of a caffeine fix? Look no further than C Flat Cafe - Classes, a cozy coffee shop located nearby. Sip on a freshly brewed cup of coffee while enjoying the warm and inviting ambiance of this hidden gem. For those interested in Korean culture, the Jeju Specialty Products Exhibition Hall offers a delightful assortment of Korean snacks, cosmetics, and souvenirs. If you're in the mood for panoramic city views, make your way to Ebisu Tower, where you can marvel at the stunning skyline of Osaka from the observation deck. Need to withdraw some cash? The International ATM is conveniently located in the vicinity, ensuring easy access to your finances. Finally, take a leisurely stroll along Souemon Street, a charming promenade lined with traditional Japanese buildings and quaint shops, providing a glimpse into Osaka's rich history. With its unbeatable location surrounded by these captivating landmarks and attractions, Cross Hotel Osaka offers the perfect base for exploring the vibrant city of Osaka.

Convenient Public Transport Stations Near Cross Hotel Osaka

Located in the heart of Osaka, Cross Hotel Osaka offers easy access to several public transport stations, making it a convenient choice for travelers looking to explore the city. Just a short walk away from the hotel, you'll find Nagahoribashi Subway Station, Nishiohashi Subway Station, Nishi Nagahori Subway Station, Shinsaibashi Subway Station, Yotsubashi Station, and Yotsubashi Subway Station. Nagahoribashi Subway Station is a great starting point for exploring Osaka, as it connects you to major attractions like Osaka Castle and Universal Studios Japan. Nishiohashi Subway Station is another nearby option, providing quick access to popular areas such as Dotonbori and the vibrant nightlife of Namba. Nishi Nagahori Subway Station is also within walking distance, offering convenient transportation to places like Osaka Aquarium Kaiyukan and the bustling Umeda district. For those looking to shop till they drop, Shinsaibashi Subway Station is the perfect choice, as it is located right in the heart of Osaka's premier shopping district. Yotsubashi Station and Yotsubashi Subway Station are also nearby, allowing you to easily explore other parts of the city and visit attractions like Osaka Science Museum and Osaka Museum of History. With such a wide range of public transport options just steps away from the hotel, Cross Hotel Osaka ensures that you can navigate Osaka with ease and make the most of your stay.

Delicious Dining Options Near Cross Hotel Osaka

When it comes to dining near Cross Hotel Osaka, you'll be spoiled for choice. Just a short walk away, you'll find Hokkyokusei - Shinsaibashi Main Shop, a popular restaurant known for its delicious Hokkaido-style ramen. For more mouthwatering ramen options, head to Ramen Zundo-Ya Shinsaibashi, where you can savor rich and flavorful bowls of noodles. If you have a sweet tooth, A Happy Pancake Shinsaibashi is the place to be. Indulge in fluffy and Instagram-worthy pancakes that are sure to satisfy your cravings. For those looking for halal options, Ali's Kitchen Osaka Halal Restaurant and Halal Restaurant Naritaya Osaka minami offer a variety of delicious dishes. Rikimaru Shinsaibashi and Barbacoa Grill Shinsaibashi are perfect for meat lovers, serving up mouthwatering grilled dishes. If you're in the mood for some authentic Japanese cuisine, head to Meijiken for their famous beef curry. And for a unique dining experience, OKO - Fun Okonomiyaki Bar is a must-visit, where you can try your hand at cooking your own okonomiyaki. Lastly, if you're craving a juicy burger, Critters Burger is the place to go. With such a diverse range of dining options, you'll never run out of delicious choices near Cross Hotel Osaka.

Shop 'til You Drop at Cross Hotel Osaka's Surrounding Shopping Landmarks

Cross Hotel Osaka is conveniently located near a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you will find Tiger Copenhagen American Village, a trendy store that offers a unique selection of home decor, stationery, and accessories. If you're in the mood for some fashion, head over to Desigual, where you can browse through their vibrant and eclectic collection of clothing. For those who appreciate avant-garde fashion, BAO BAO ISSEY MIYAKE is a must-visit. This store showcases the iconic geometric bags that have become synonymous with the brand. Gracia is another fashion boutique that shouldn't be missed, offering a curated selection of stylish clothing and accessories. If you're looking for something a bit more niche, Kindal is the place to go. This store specializes in vintage and second-hand fashion, allowing you to find unique pieces with a story. Japanese Cosplay Photo is a haven for cosplay enthusiasts, offering a wide range of costumes and accessories to bring your favorite characters to life. Flying Tiger Copenhagen is a treasure trove of quirky and affordable items, perfect for finding unique souvenirs or gifts. BABYDOLL is a charming boutique that specializes in adorable and fashionable children's clothing. If you need to take care of any printing or copying needs, Kinko's is conveniently located nearby. Finally, Fa Fa Honten is a one-stop-shop for all your beauty and skincare needs, offering a wide range of Japanese cosmetics and skincare products. With such a diverse selection of shopping landmarks just steps away from Cross Hotel Osaka, you'll have no shortage of retail therapy options during your stay.

Affordable Luxury: Experience Cross Hotel Osaka at a Competitive Price

Cross Hotel Osaka offers an exceptional stay at an average price of $214 per room. Compared to the average price of a hotel room in Osaka, which is $124, Cross Hotel Osaka provides a luxurious experience at a competitive rate. With its prime location in the heart of Osaka, guests can immerse themselves in the vibrant city while enjoying the comfort and convenience of this stylish hotel. The rooms at Cross Hotel Osaka are thoughtfully designed with modern furnishings and upscale amenities, ensuring a comfortable and memorable stay for every guest. Whether you are traveling for business or leisure, Cross Hotel Osaka offers great value for money, allowing you to indulge in a premium hotel experience without breaking the bank.

Excellent Service and Clean Rooms

Cross Hotel Osaka is known for its excellent service and clean rooms. The hotel staff are very friendly and helpful, providing a warm welcome to all guests. The rooms are nice and well-maintained, ensuring a comfortable stay. The hotel's location is also highly praised, with guests appreciating its convenient proximity to attractions and transportation. Many guests have expressed their satisfaction and have recommended the hotel to their friends. If you are looking for a comfortable and enjoyable stay in Osaka, Cross Hotel Osaka is a highly recommended choice.

Unforgettable Stay at Cross Hotel Osaka

Cross Hotel Osaka is a haven for travelers seeking an unforgettable stay in the heart of Osaka, Japan. With an impressive overall rating of 9.0, this hotel has consistently exceeded guest expectations, making it a top choice among discerning travelers. From its exceptional staff performance to its unbeatable location, Cross Hotel Osaka offers an unparalleled experience for all guests. One of the standout features of Cross Hotel Osaka is its impeccable cleanliness, with a remarkable rating of 9.2. Guests can expect pristine and well-maintained rooms, ensuring a comfortable and hygienic stay. Whether you're traveling for business or leisure, the hotel's dedication to cleanliness will leave you feeling refreshed and at ease throughout your stay. Another highlight of Cross Hotel Osaka is its prime location, earning an impressive rating of 9.6. Situated in the vibrant Shinsaibashi area, guests are just steps away from a plethora of shopping, dining, and entertainment options. The hotel's proximity to major attractions, such as Dotonbori and Namba, allows guests to easily explore the city's rich cultural heritage and experience the bustling energy of Osaka. With such a convenient location, guests can make the most of their time in this vibrant city without wasting a moment.

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Amenities and facilities

Excellent8.8

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Buffet in restaurant
  • Coffee shop
  • Kitchen
  • Restaurants
  • Vending machine
  • Western breakfast
  • Western cuisine in restaurant
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Food and dining

Restaurants on site
TERRACE & DINING ZERO
  • Menu: A-la-carte

Location

5-15, 2 Chome, Shinsaibashi-Suji, Chuo-Ku, Shinsaibashi, Osaka, Japan, 542-0085

Exceptional9.7

Location

Airports
  • Osaka International Airport (ITM)
    14.2 km 19 min drive
  • Kobe Airport (UKB)
    25.2 km 47 min drive
Public transportation
  • Namba Subway Station
    290 m
  • Osaka Namba Train Station
    340 m 5 min walk
Hospital or clinic
  • Cosme Store
    130 m
Shopping
  • Shinsekai Ichiba
    2.0 km
Convenience store
  • Family Mart
    250 m 5 min drive
Cash withdrawal
  • ATM
    290 m 4 min walk

What's nearby

Popular landmarks
  • Dotonbori
    130 m
  • Shinsaibashi-Suji Shopping Street
    290 m
  • Kuromon Market
    720 m
  • Minami (Namba)
    1.2 km
  • Tsutenkaku
    2.0 km
  • Osaka Castle Park
    3.0 km
  • Osaka Castle
    3.6 km
  • Kuchu Teien Observatory
    4.1 km
  • Universal Studios Japan
    6.3 km
  • Osaka Aquarium Kaiyukan
    6.8 km
Nearby landmarks
  • International ATM
    50 m
  • Bershka
    50 m
  • Pig & Whistle
    60 m
  • LUZ・A
    70 m
  • Ebisu Bridge
    80 m
  • South Korean Consulate General
    90 m
  • Glico Man Sign
    90 m
  • Ebisu-bashi Bridge
    90 m
  • EMPORIO ARMANI
    100 m
  • Mitsutera
    100 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-0 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that the hotel can accept special request according to the availability of the rooms. Please understand that this won’t be confirmed.
  • Baby cots are available for 1,000 yen (tax included) per stay, but the number is limited, so please inquire at the time of booking if you would like one. (Cribs are for infants up to 17 months old.)
    Please note that it may not be possible to install it depending on the room type.
  • Breakfast is available at an additional charge per person. Rates and times may vary depending on the day or type of breakfast. Please contact the property for more information.
  • Breakfast will be served at the restaurant "TERRACE & DINING
  • 【Accommodation Tax from September 1, 2025, onwards】
    As of 1 September 2025, changed local tax regulations require guests to pay accommodation tax at various updated rates, which will be collected separately by the property during the check-in process. The tax is charged per person, per night, based on the room rate as follows:
    • For room rates from JPY 5,000 to less than JPY 15,000: JPY 200 per person, per night
    • For room rates from JPY 15,000 to less than JPY 20,000: JPY 400 per person, per night
    • For room rates of JPY 20,000 or more: JPY 500 per person, per night
  • [Breakfast Price] The breakfast buffet is 3,300 JPY (tax and service charge included). Available hours are 7:00 AM to 10:00 AM.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Check-in until20:00
Extras
  • Breakfast charge (unless included in room price)3300 JPY
The property
  • Year property opened2007
  • Number of floors14
  • Room voltage100
  • Number of rooms 229
  • Most recent renovation2020
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity Name05A100280

Property announcements

If the name on the guest's passport is different from the name on the reservation, we may not be able to accommodate you. We apologize for the inconvenience, but please make sure to register the full name of the guest on the reservation as it appears on the guest's passport. If you did not register the guest's name at the time of reservation, please change the guest's name on the confirmation page of the reservation details.We prohibit the resale of reservations to others, or any reservation activities deemed for commercial purposes.

[Temporary Closure of Cross Hotel Osaka Due to Building Renovation]

Cross Hotel Osaka will be closed during the periods below due to major renovation work on the building it occupies. We apologize for any inconvenience this may cause and ask for your understanding.
●Closure Periods
①February 1, 2026 (Sun) 11:00AM – March 1, 2026 (Sun) 3:00PM ②April 10, 2026 (Fri) 11:00AM – April 18, 2026 (Sat) 3:00PM (scheduled) ③June 19, 2026 (Fri) 11:00AM – June 27, 2026 (Sat) 3:00PM (scheduled)
The hotel will operate until checkout (11:00AM) on Feb 1, Apr 10, and Jun 19. Luggage storage after checkout is not available. The hotel will be available from check-in (3:00PM) on Mar 1, Apr 18, and Jun 27. Periods 2 and 3 may change, and any updates will be announced on the official website.
●Facilities Affected by the Closure
Cross Hotel Osaka (guest rooms, restaurant “Terrace & Dining ZERO,” meetlounge) For tenant shops inside the building, contact each shop directly. The outdoor terrace of Terrace & Dining ZERO will be unavailable from Feb 1 to Jul 31, 2026.
●Building Renovation Period
February 1, 2026 – July 31, 2026 (scheduled) Work may cause noise, vibration, or paint odor. Scaffolding around the exterior may block views from guest rooms. Workers may pass outside guest room windows. Elevator updates may limit elevator use during certain times.
●Reservations Outside Closure Dates
Reservations for operational dates are available as usual through the hotel’s official website.

Reviews of Cross Hotel Osaka(ORIX HOTELS & RESORTS) from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.0

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 8.4
  • 10
  • 8.0
  • 9.2
  • 9.6
  • 10
  • 10
  • 9.6

Most recent

From 16,841 reviews

  • Location score 9.7 out of 10
    Location9.7
  • Cleanliness score 9.2 out of 10
    Cleanliness9.2
  • Service score 9.2 out of 10
    Service9.2
  • Facilities score 8.8 out of 10
    Facilities8.8
  • Room comfort and quality score 8.8 out of 10
    Room comfort and quality8.8
  • Value for money score 8.8 out of 10
    Value for money8.8

Review summary

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This hotel's location in Dotonbori is unbeatable, with easy access to Glico man and Dotonbori. The friendly staff have been praised for their excellent service. Rooms are spacious and comfortable, featuring bathtubs and onsen-style bathrooms. Guests can enjoy a high-quality breakfast buffet with a variety of options, as well as lounge access. The hotel's proximity to the Shinsaibashi shopping street, Namba Station, and subway is appreciated by guests.

Excellent location, service & amenities. Cozy rooms for 2. A perfect choice for travelers.

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Show reviews that mention 

Location

Mentioned in 610 reviews
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99% Positive

Service

Mentioned in 321 reviews
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92% Positive
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7% Unfavourable

Breakfast

Mentioned in 249 reviews
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90% Positive
sentiment-negative-indicator
9% Unfavourable

Cleanliness

Mentioned in 231 reviews
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90% Positive
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9% Unfavourable

Room size

Mentioned in 210 reviews
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85% Positive
sentiment-negative-indicator
14% Unfavourable

Bathroom

Mentioned in 103 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Room comfort

Mentioned in 92 reviews
sentiment-positive-indicator
85% Positive
sentiment-negative-indicator
14% Unfavourable

Soundproofing

Mentioned in 82 reviews
sentiment-positive-indicator
13% Positive
sentiment-negative-indicator
86% Unfavourable

Value for money

Mentioned in 64 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable
Changed to review page 1
  1. 10.0
    Exceptional
    joohee from South Korea
    Family with young children
    Standard Floor Triple Room
    Stayed 2 nights in January 2026

    “I had a good meal and I'm leaving.”

    I stayed for three days from January 1st. The staff at the reception were friendly and responded quickly to all requests. The breakfast menu had a good variety of Korean, Japanese, and Western dishes, and coffee and fruit juices were well prepared. The room had a humidifier and air purifier, so it didn't get excessively dry even when the heater was on. The bathroom was kept impeccably clean with no water stains. The large bathtub was great for relieving fatigue, and it was even better that there were bath additives available. The location was very close to Dotonbori, making it ideal for dining and shopping. Thanks to Cross Hotel, I had a wonderful New Year holiday. I would like to return to this hotel if I have the chance again. 😊

    Reviewed January 05, 2026
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    Dear Valued Guest, Thank you very much for choosing Cross Hotel Osaka and for taking the time to share your feedback. We are delighted to hear that our reception staff were able to assist you kindly and promptly throughout your stay. We are also pleased to know that the cleanliness of the bathroom, the spacious bathtub, and the bath amenities helped make your stay more relaxing. Your warm comments and positive feedback are truly encouraging for our team. Once again, we sincerely appreciate your thoughtful review. We would be honored to welcome you back on your next visit. Warm regards, Cross Hotel Osaka

    Responded January 13, 2026
    Cross Hotel Osaka(ORIX HOTELS & RESORTS)
  2. 10.0
    Exceptional
    YOUNGHEE from South Korea
    Family with teens
    Standard Floor Triple Room
    Stayed 1 night in April 2026

    “Satisfaction at the highest level, Cross Osaka”

    The Cross Osaka Hotel where we stayed during this trip exceeded my expectations. The location was so good that it made traveling around easy, and there were many delicious restaurants and shopping places nearby, making our itinerary very efficient throughout the trip. The room was clean and the hygiene was truly satisfactory. Even with three of us staying together, there was enough space to be comfortable. Above all, the staff were friendly, which made our stay pleasant, and that was impressive. We chose this place for a family trip, and it was even more meaningful since everyone was satisfied with the accommodation. If I come back to Osaka next time, I would want to choose this hotel again without hesitation 😊 I highly recommend it if you're planning a trip to Osaka!

    Reviewed April 28, 2026
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  3. 10.0
    Exceptional
    from South Korea
    Group
    Cross Floor Triple Room
    Stayed 3 nights in January 2026

    “Accommodations that were really satisfying during the family trip!”

    Across from the accommodation, there is a Don Quijote, and next to it is Glico. It's not far from Nankai Namba Station and is located right in the heart of Dotonbori, making it an excellent location! I chose a triple room with breakfast and lounge access, and my family praised the breakfast. There were also three beds, which was comfortable. In the afternoon, I often went to the lounge on the 3rd floor, where I could enjoy unlimited wine and beer, which was great. If I have a friend going to Osaka, I would definitely recommend this accommodation. The bathtub is spacious, and the bath salts are provided for free, so I was able to relax my fatigue with a half-body soak every day. Haha.

    Reviewed January 24, 2026
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    Dear Valued Guest, Thank you for staying at Cross Hotel Osaka and for giving us a perfect rating. We are delighted to hear that you had a pleasant stay with us. Your kind words and positive feedback are truly encouraging for our team. We will continue to devote ourselves to providing an impressive and satisfying experience for all our guests. We hope to have the pleasure of welcoming you back again soon. Sincerely yours, Cross Hotel Osaka

    Responded January 30, 2026
    Cross Hotel Osaka(ORIX HOTELS & RESORTS)
  4. 10.0
    Exceptional
    kwonsu from South Korea
    Couple
    Standard Floor Double Room
    Stayed 2 nights in May 2026

    “The location is really good.”

    It is very close to Namba Station. Located in the heart of Osaka, right next to the Glico Man, it was great for walking around. What impressed me the most was the cleanliness. The bathroom, including the bathtub, was very clean, and I even enjoyed a half bath for two consecutive days. I would be willing to visit again.

    Reviewed May 21, 2026
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    Dear Valued Guest, Thank you for staying at Cross Hotel Osaka and for your perfect rating feedback. We are very honored to hear that you were satisfied with our location, cleanliness, and spacious bathtub. Your good comments are much appreciated and the word, "definitely stay here again" is a great encouragement for us. We certainly do hope to be able to greet you once more on your future trip. Warm regards, Cross Hotel Osaka

    Responded June 04, 2026
    Cross Hotel Osaka(ORIX HOTELS & RESORTS)
  5. 10.0
    Exceptional
    ANUSORN from Thailand
    Family with teens
    Standard Floor Twin Room
    Stayed 1 night in March 2026

    “Great location, the breakfast is excellent.”

    The location is great, very close to Dongtongburi shopping area. Even though the hotel is under renovation, the service did not decline at all. I was very impressed with the breakfast, which was complete and delicious, plus I got a 20% discount for booking in advance. The price is very worthwhile. Before my stay, the hotel informed me that renovations were ongoing and there might be noise and smells, but in reality, I was lucky that I didn't change hotels because there were no smells and no loud noises at all.

    Reviewed March 22, 2026
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    Dear Valued Guest, Thank you very much for staying with us in Cross Hotel Osaka! We highly appreciate your wonderful review. We are delighted to hear that you enjoyed our convenient location near Dotonbori and the surrounding shopping areas. It is especially rewarding to know that, despite the ongoing renovations, you still found the service enjoyable and were not disturbed by any noise or odors. We are also very pleased that you enjoyed the breakfast and found it to be both delicious and good value. Your kind feedback means a great deal to our team and encourages us to continue providing the best possible experience for our guests. Thank you once again for staying with us, and we sincerely hope to have the pleasure of welcoming you again in the future. Warm regards, Cross Hotel Osaka

    Responded March 29, 2026
    Cross Hotel Osaka(ORIX HOTELS & RESORTS)
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