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Cross Hotel Osaka
Cross Hotel Osaka
Interior view, Cross Hotel Osaka in Osaka
Interior view, Cross Hotel Osaka in Osaka
Cross Hotel Osaka
Cross Hotel Osaka
Buffet, Cross Hotel Osaka in Osaka

Removed from saved list

8.9

Excellent

13,840 reviews

13,840 reviews

Housekeeping172
Shops100
Breakfast52
See map
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Bershka
50 m
Pig & Whistle
60 m
LUZ・A
70 m
Ebisu Bridge
80 m
Glico Man Sign
90 m
Popular landmarks
Dotonbori
130 m
Shinsaibashi-Suji Shopping Street
290 m
Kuromon Market
720 m
Minami (Namba)
1.2 km
Tsutenkaku
2.0 km
Closest landmarks
International ATM
50 m
South Korean Consulate General
90 m
EL RODEO
130 m
Dotonbori
130 m
Osaka Shochikuza Theater
130 m
2022

Cross Hotel Osaka

5-15, 2 Chome, Shinsaibashi-Suji, Chuo-Ku, Shinsaibashi, Osaka, Japan, 542-0085 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinsaibashi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. This 4-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Osaka

Front desk [24-hour]

Excellent breakfast

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Shops

Bar

Restaurants

Smoking area

Coffee shop

This property is in high demand!

14 travelers have booked today.

Value for money8.6
Location rating9.6
Nearest airportOsaka International Airport (ITM)
Distance to airport14.2 km

Rooms available at Cross Hotel Osaka

Excellent
Room comfort & quality

8.8

Standard Floor Double Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Deluxe Double Room (Cross Floor)
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Room
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 super king bed
Enter dates to see prices
Cross Floor Double Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Cross Floor Twin Room
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Cross Floor Superior Double Room
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Cross Floor Deluxe Double Room
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Cross Floor Triple Room
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 3 single beds
Enter dates to see prices
Triple Room (Cross Floor)
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 3 semi double beds
Enter dates to see prices
Double Room (Cross Floor)
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Cross Hotel Osaka have bars on-site?

Experience your getaway the ideal way with a drink in your hand at Cross Hotel Osaka's bar accessible right in front of your doorstep for when you need a sip or two.

Does Cross Hotel Osaka offer laundry services?

Yes! Cross Hotel Osaka offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.

What steps does Cross Hotel Osaka take in terms of hygiene, safety, and cleanliness?

Cross Hotel Osaka satisfy our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes well equipped with body thermometer, temperature check for guests and staff, staff trained in safety protocol, free face masks, and first aid kit for greater safety precautions and hygiene protocols.

How many rooms does Cross Hotel Osaka have?

Cross Hotel Osaka has a total of 229 rooms.

What payment options are accepted at Cross Hotel Osaka?

Cross Hotel Osaka accepts up to 4, with payment card options including American Express, MasterCard, and Visa.

What do travelers love most about Cross Hotel Osaka?

Verified guests that stayed at Cross Hotel Osaka have given this property a rating of 9.586 for its outstanding location as the primary highlight for their stay.

What is the verified guest review consensus about Cross Hotel Osaka's coffee?

68.0% of our past customer evaluations have given an optimistic appraisal and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Cross Hotel Osaka down in the review section.

What is the verified guest review consensus about Cross Hotel Osaka's pet services?

100.0% of our past visitor reviews have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Cross Hotel Osaka down in the review section.

What do local travelers think about Cross Hotel Osaka?

Past local visitors that have stayed at this property have given Cross Hotel Osaka an average rating of 9.3. You can look up on more detailed customer reviews, and remarks for this property down in the review section.

What is the nearest train, metro, or bus station to Cross Hotel Osaka?

The closest train, metro, or bus station is Zuiko 4 Chome Subway Station, 10024.95 m away from Cross Hotel Osaka.

Is breakfast offered at Cross Hotel Osaka?

Wake up to an excellent buffet breakfast at Cross Hotel Osaka. Guest visitors can enjoy breakfast offered with an additional charge of 2640 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

See map

Explore the neighborhood

What people love about Cross Hotel Osaka

  • 10

    Exceptional
    Cleanliness

    "The hotel is super clean, good value for room size, and really close to Dotonbori."

    Eugene

    |

    July 19, 2023

  • 8.8

    Excellent
    Location

    "Phenomenal location, great amenities, super clean, generous sized room and extremely comfortable."

    Matthew

    |

    July 18, 2023

  • 9.6

    Exceptional
    Location

    "Absolute best location and our suite was spacious and glamorous!"

    Johnathan

    |

    July 21, 2023

Property ranking|Compared to 3,913 Osaka properties
See all rankings
Location score
9.6/10
Room comfort score
8.8/10
Service score
9.1/10
Cleanliness score
9.1/10
Better than
99
%
of Osaka properties
Better than
99
%
of Osaka properties
Better than
96
%
of Osaka properties
Better than
96
%
of Osaka properties
Overall rating:

8.9

Excellent
13,840 reviews
Cleanliness
9.1
Facilities
8.7
Location
9.6
Read all reviews >
What travelers say they love:
The hotel is fantastic modern, good breakfast served.
Thow from Malaysia
Family with young children
More about Cross Hotel Osaka

More about Cross Hotel Osaka

Cross Hotel Osaka

Get the most from an urban escape in Osaka when you book a room at Cross Hotel Osaka. Located right in the city center, Cross Hotel Osaka saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Cross Hotel Osaka provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Cross Hotel Osaka. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator, bottled water, instant coffee and instant tea in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Cross Hotel Osaka. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Cross Hotel Osaka has vending machines that provide round-the-clock refreshment, at low cost.
Cross Hotel Osaka lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is Osaka Castle, located 3.5 km away.


Reasons to stay here

This hotel scores higher than 96% of the city's accommodations for cleanliness.
This accommodation is highly recommended for its location, scoring higher than 99% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Osaka.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Housekeeping

113 mentions

Breakfast

51 mentions

Food & Dining

31 mentions

Internet

18 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Vending machine
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Refrigerator

Food and dining

Restaurants on site
TERRACE & DINING ZERO
  • Menu: A-la-carte

Location

5-15, 2 Chome, Shinsaibashi-Suji, Chuo-Ku, Shinsaibashi, Osaka, Japan, 542-0085
Exceptional
Location

9.6

Airports
  • Osaka International Airport (ITM)
    14.2 km 19 min drive
  • Kobe Airport (UKB)
    25.2 km 47 min drive
Public transportation
  • Osaka Namba Train Station
    340 m 5 min walk
  • Shinsaibashi Subway Station
    600 m
Hospital or clinic
  • Cosme Store
    130 m
Shopping
  • Shinsekai Ichiba
    2.0 km
Convenience store
  • Family Mart
    250 m 5 min drive
Cash withdrawal
  • ATM
    290 m 4 min walk

What's nearby

Popular landmarks
  • Dotonbori
    130 m
  • Shinsaibashi-Suji Shopping Street
    290 m
  • Kuromon Market
    720 m
  • Minami (Namba)
    1.2 km
  • Tsutenkaku
    2.0 km
  • Osaka Castle Park
    3.0 km
  • Osaka Castle
    3.6 km
  • Kuchu Teien Observatory
    4.1 km
  • Universal Studios Japan
    6.3 km
  • Osaka Aquarium Kaiyukan
    6.8 km
Nearby landmarks
  • International ATM
    50 m
  • Bershka
    50 m
  • Pig & Whistle
    60 m
  • LUZ・A
    70 m
  • Ebisu Bridge
    80 m
  • South Korean Consulate General
    90 m
  • Glico Man Sign
    90 m
  • Ebisu-bashi Bridge
    90 m
  • EMPORIO ARMANI
    100 m
  • Mitsutera
    100 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please note that the hotel can accept special request according to the availability of the rooms. Please understand that this won’t be confirmed.
  • Please note that no baby cot available for any type of rooms.
  • Breakfast is available at an additional charge per person. Rates and times may vary depending on the day or type of breakfast. Please contact the property for more information.
  • Breakfast will be served at the restaurant Glamorous-X in the property.
  • Starting April 1, 2017, the Japanese–Western breakfast buffet costs 2,700 JPY (tax and service fee included). The breakfast is served from 07:00 AM to 10:00 AM.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:59
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)2640 JPY
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 229
  • Room voltage100
  • Year property opened2007
  • Most recent renovation2020

Reviews of Cross Hotel Osaka from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.1
Facilities8.7
Location9.6
Room comfort and quality8.8
Service9.1
Value for money8.6
High score for Osaka
Rating
9+ Exceptional (2,400)
8-9 Excellent (985)
7-8 Very Good (693)
6-7 Good (151)
<6 Below Expectation (130)
Time of the year
Mar - May (1,125)
Jun - Aug (983)
Sep - Nov (1,086)
Dec - Feb (1,165)

Show reviews that mention 

Showing 4,359 verified guest comments
12345
10.0
Exceptional
Natalie from United States
Couple
Standard Floor Superior Double Room
Stayed 1 night in February 2023

Can’t wait to come back!”

My boyfriend and I loved this hotel so much we extended our stay by 2 nights. The location you can’t beat—right at the Namba train stop, tons of shopping and places to eat nearby, great nightlife. Staff were kind and helpful. The room was spacious, comfortable bed, bathroom (with full soaking tub) was delightful. Until next time!

Reviewed February 06, 2023

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Dear Valued Guest, Thank you for choosing to stay with Cross Hotel Osaka and for high rating feedback. We are so happy to hear that you enjoyed your time at Cross Hotel Osaka! All of us look forward to welcoming you soon for another wonderful stay. Warm regards, Cross Hotel Osaka

Responded February 07, 2023
Cross Hotel Osaka
10.0
Exceptional
Ma. from Philippines
Family with teens
Special floor cross floor <27 square meters> [Deluxe] [Double room] [Non-smoking]
Stayed 5 nights in December 2022

Best location and very helpful staff!”

This is for me, the best hotel in Osaka! Just a few steps away from 7/11, restaurants, shopping alleys, the famous Running Man and Don Quijote is just across the street! The rooms are always kept clean and the STAFF are just the BEST! So helpful on all our inquiries and when my family needed a big taxi to go to the airport, the front desk girl assisted us with all our luggages and made sure we did not forget anything... that is a FIVE STAR Service! We just love this hotel!

Reviewed January 07, 2023

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Dear Valued Guest, Warm greetings from Cross Hotel Osaka Thank you for choosing us for your stay and taking the time to write the valuable comment. We are very happy to hear that you enjoyed your stay with us and you are satisied with our location and our service. Once again, thank you very much for taking your time to write the valuable comment for our staff. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka

Responded January 08, 2023
Cross Hotel Osaka
10.0
Exceptional
Samuel from United States
Couple
Run of House
Stayed 1 night in December 2022

Would definitely stay again”

Stayed one night during our trip to Osaka and loved the hotel. Room: Very clean and loved the bathroom. Our room had a large tub that could fit two people if needed. Definitely one of our favorites of the room! If I had to extremely picky, the duvet cover was a bit scratchy. Breakfast: We had the option between a Western and Japanese breakfast and we tried one of each and they were both great considering it was included with the stay. If I had to be a good critic, presentation gets a 10/10 but taste was a solid 7/10 Overall, we loved our stay and decided that if we would stay at the Cross Hotel for our next trip as well

Reviewed December 13, 2022

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Dear Valued Guest, Thank you very much for having stayed at Cross Hotel Osaka, and for taking the time to provide reviews. Lots of your kindness and positive comments encourage us very much.Lastly, we will share your comment with our departments .Once again, thank you very much for taking the time to write the valuable comments. We are looking forward to seeing you again at Cross Hotel Osaka in the near future. Warm regards, Corss Hotel Osaka

Responded December 29, 2022
Cross Hotel Osaka
10.0
Exceptional
Elson from Singapore
Couple
Standard Floor Deluxe Double Room
Stayed 6 nights in January 2023

Fantastic Location & Service”

We are extremely pleased with the service that Cross Hotel Osaka has offered us, the location is perfect for shopping and indulging in their local food. The service staff there were very helpful and friendly with helping us with our requests, rooms are clean and spacious too. Totally enjoyed our whole trip here!

Reviewed February 06, 2023

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Dear Valued Guest, Warm greetings from Cross Hotel Osaka We appreciate the feedback and are so happy to hear you had an overall positive experience staying with us. It was our pleasure to have you as our guest. Located in the heart of Osaka City, our hotel is very accessible from anywhere like restaurants, shopping street, sightseeing spots, makes it perfect for shopping and enjoy local food as you mentioned. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Kind regards, Cross Hotel Osaka

Responded February 07, 2023
Cross Hotel Osaka
9.6
Exceptional
Roy from Philippines
Group
Run of House
Stayed 5 nights in November 2022

Excellent Boutique Hotel in the Namba-Shinsaibashi area”

Cross Hotel is literally a few meters away from the famous Glico man in Shinsaibashi. Shinsaibashi is the popular shopping street in the Namba area. Nearby is a Don Quijote and 7-11. The property is along a main thoroughfare but the noise is unnoticeable inside. This avenue is lined up with high-end shops and eating places (mostly small bars which serve specialty food). There are train/subway exits nearby which leads to Namba station. Stayed in a room with a queen bed and could be considered a Japanese "business hotel" considering the total room area. Aside from the bed, there is a lounge chair and a small table. There is also a work space near the TV set (unfortunately, no English channels when we tried going through the TV line up). For a small hotel, there is a refrigerator and water heater (complete with coffee and tea). Microwave and ice-maker is available to all guests on the floor (and is near the elevator). The toilet is spacious, with the wet area having a place to shower and to soak in a tub. The staff are friendly and communicate well. They follow COVID safety protocols. We've had to request for bottles of water at the front desk regularly as housekeeping does not replenish these after cleaning the room. The hotel lobby area is quite spacious, physical distancing is possible. We've had our daily coffee fix there, thanks to the coffee machine stationed for hotel guests. Very happy with this property. Great value for money. Strategic location for shopping. Will definitely stay here again on my next trip to Osaka.

Reviewed November 22, 2022

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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. We are honored to have an encouraging feedback, and we are happy to know that you really enjjoyed your stay with us. We do not come up with any word to show how much we appreciate for your review. As well as feedback, we honored to be one of your choises for your next trip. We are looking forwad to welcoming you. Sincerely yours Cross Hotel Osaka

Responded December 09, 2022
Cross Hotel Osaka
10.0
Exceptional
Gim from Malaysia
Couple
Standard Floor Deluxe Double Room
Stayed 2 nights in February 2023

Wonderful hotel”

Location is just right next to Dotombori with less than a minute walk. Hotel is new and clean, the staffs are friendly and helpful. Everything is perfect to stay here

Reviewed February 07, 2023

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Dear Valued Guest, Thank you for choosing Cross Hotel Osaka and for your perfect rating review. We are very happy to hear that you enjoyed your stay with us and you are satisfied with our service. We will share your feedback to our staff, and we are sure that the staff will be encouraged. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka

Responded February 08, 2023
Cross Hotel Osaka
10.0
Exceptional
Suan from Malaysia
Group
Standard Floor Twin Room
Stayed 2 nights in November 2022

Huge, Comfortable & Clean Room”

Really love Cross Hotel in Osaka! Walking distance to the shinsaibashi street this is a hotel where it is strategically located in the shopping area. The room is nice and bed is comfortable. It is clean and also have a huge bathroom. You can soak yourself in the bath tub after a long day. Will come back!

Reviewed December 13, 2022

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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. Thank you for choosing us for your stay and taking your time for the feedback. We are very happy to hear that you enjoyed your stay with us. We will share your feedback to our staff, and we are sure that the staff will be encouraged. As you know, our bathroom is big enough. To relax yourself , it is the best way to salk yourself in the bath tub after a long day of sightseeing. We are looking forward to seeing you again at Cross Hotel Osaka in near future. Warm regards, Cross Hotel Osaka

Responded December 29, 2022
Cross Hotel Osaka
10.0
Exceptional
ivy from Singapore
Family with young children
Standard Floor Twin Room
Stayed 6 nights in December 2022

Best location & clean”

We traveled with a 3yo children, the room is spacious, clean. Superb location which less than 5 mins to shinsaibashi shopping street. Recep staff is helpful and friendly. Highly recommended & I will stay there again for my next trip.

Reviewed January 07, 2023

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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. Thank you for choosing us for your stay and taking the time to write the valuable comment. We are very happy to hear that you would like to stay again. Once again, thank you for taking your time to provide your comment. We are looking forward to seeing you again at Cross Hotel Osaka. Warm regards, Cross Hotel Osaka

Responded January 08, 2023
Cross Hotel Osaka
10.0
Exceptional
Noelle from Singapore
Family with teens
Standard Floor Triple Room
Stayed 3 nights in December 2022

Great location”

Cross Osaka is located in the heart of osaka where all the major shopping malls are. There are lots of eateries n restuarants in this area. Rooms r clean but a little small for a triple sharing. Hotel staff is friendly n helpful. Helped to arrange for luggages delivery to the next destination and arrived on the same day. Will definitely stay there again.

Reviewed December 13, 2022

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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. We appreciate for choosing us to stay and taking your time to do this review. As well as appreciation, we are really pleased that you enjoyed your stay with us. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to welcoming you again. Warm regards, Cross Hotel Osaka

Responded December 29, 2022
Cross Hotel Osaka
10.0
Exceptional
Low from Singapore
Couple
Run of House
Stayed 7 nights in December 2022

Still the best!”

2nd time staying - this round for 7 nights. First time was about 4 years back. Still as clean and new. Staff are friendly and there is parking which is very convenient for those who drive. Perfect location to go everywhere. Good size rooms. Recommended!

Reviewed December 14, 2022

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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. Thank you for choosing us for your stay and taking the time to write the valuable comment. Lots of your kindness and positive comments encourage us very much. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka

Responded December 30, 2022
Cross Hotel Osaka
10.0
Exceptional
Wai from Hong Kong SAR, China
Couple
Run of House
Stayed 3 nights in November 2022

Location Excellent ”

Located at the main road nearby Dōtonbori, my room even facing Glico landmark !Bathroom is super big unlike the usual Japanese hotel, bed is comfortable ! Staff are all excellent can help to book restaurant or guide u where even you need to go !

Reviewed December 31, 2022

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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. Thank you for choosing us for your stay and taking the time to write the valuable comment. Lots of your kindness and positive comments encourage us very much. We are very happy to hear that you are satisfied with our room and service. We will do our best to make your stay more comfortable. We are looking forward to seeing you again at Cross Hotel Osaka. Warm regards, Cross Hotel Osaka

Responded January 03, 2023
Cross Hotel Osaka
10.0
Exceptional
Sean from Philippines
Couple
Standard Floor Double Room
Stayed 4 nights in October 2022

Location of hotel and Bathroom”

Hotel is perfectly located to Namba station and Dotonbori/Ebisu Footbridge. Great location! Bathroom shower was really hot and great pressure. Room was cleaned quickly and well each day. I liked that they allowed to help yourself to their amenities.

Reviewed November 06, 2022

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Dear Valued Guest, Thank you very much for having stayed at Cross Hotel Osaka, and for taking the time to provide reviews. Lots of your kindness and positive comments encourage us very much.Lastly, we will share your comment about breakfast with our restaurant .Once again, thank you very much for taking the time to write the valuable comments. We are looking forward to seeing you again at Cross Hotel Osaka in the near future. Warm regards,

Responded December 02, 2022
Cross Hotel Osaka
10.0
Exceptional
Sze from Hong Kong SAR, China
Couple
Standard Floor Double Room
Stayed 1 night in October 2022

Highly recommended ”

Excellent location. Front desk staff are pleasant, polite and forthcoming. I stayed there for three nights. For the first night, I found that my room facing a wall, which made me feel uncomfortable. I requested to change my room next morning. A senior staff, who was very helpful, promptly met my request with a very commendable manner.

Reviewed October 30, 2022

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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. Thank you for choosing us for your stay and taking your time for the feedback. We are very happy to hear that you enjoyed your stay with us. It is our pleasure to know that your stay was comfortable. We will share your feedback to our staff, and we are sure that the staff will be encouraged. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka

Responded November 09, 2022
Cross Hotel Osaka
10.0
Exceptional
Zhonghan from Singapore
Family with young children
Standard Floor Deluxe Double Room
Stayed 3 nights in December 2022

Perfect location and hotel room ”

It’s the best local situated in between of the Osaka subway and the famous food street and shopping district. Very close and I like the fact that the hotel is big enough and cleaned.

Reviewed December 26, 2022

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Dear Valued Guest, Thank you very much for having stayed at Cross Hotel Osaka, and for taking the time to provide reviews. We were delighted to read that Cross Hotel Osaka is located in the heart of Osaka City, so that it would be very accessible from anywhere like restaurants, cafes and a bunch of sightseeing spots, such as Osaka Castle, Universal Studio Japan and Huge aquarium. Lots of your kindness and positive comments encourage us very much. Once again, thank you very much for taking the time to write the valuable comments. We are looking forward to seeing you again at Cross Hotel Osaka in the near future. Warm regards, Cross Hotel Osaka

Responded December 30, 2022
Cross Hotel Osaka
10.0
Exceptional
goh from Singapore
Family with teens
Cross Floor Twin Room
Stayed 2 nights in November 2022

Nice and clean hotel”

Stayed for 2 nights, very clean and like a new hotel, room was spacious too. Nice breakfast and lounge too. Wish they have a coin laundry room for guest to use though. Oh great location too!

Reviewed November 28, 2022

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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. We appreciate for your stay with us and your review. We are very happy to know that you were satisfied with our brealkfast and facilities. However, we sincerely apologize for the inconvenience of the coin laundry. We have an operation for laundry service and coin laundry is located on 5~7 minutes on foot from our hotel. We are looking forward to seeing you again at Cross Hotel Osaka. Warm regards, Cross Hotel Osaka

Responded December 09, 2022
Cross Hotel Osaka
10.0
Exceptional
Constantine from Philippines
Family with teens
Standard Floor Double Room
Stayed 3 nights in December 2022

Amazing stay in Osaka”

This hotel is situated at the best location in Dotonburi, literally a few steps away from all the shopping, food, Glico man, Don Quijote, etc. The closest station is a bit of walk to the hotel but that's fine. The amenities are superb, the staff service is exceptional. Would love to come back. Thank you!

Reviewed December 13, 2022

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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. Thank you for choosing us for your stay and taking your time for the feedback. We are very happy to hear that you enjoyed your stay with us. We will share your feedback to our staff, and we are sure that the staff will be encouraged. As you know, Cross Hotel Osaka is located in the heart of Osaka City, so that it would be very accessible from anywhere like restaurants, cafes and a bundh of sightseeing spots, such as Osaka Castle, Universal Studio Japan and Huge aquarium. Nearest station is Namba station connecting a lot of train line. Once again, thank you very much for taking the time to write the valuable comments. We are looking forward to seeing you again at Cross Hotel Osaka in near future. Warm regards, Cross Hotel Osaka

Responded December 29, 2022
Cross Hotel Osaka
10.0
Exceptional
merlina from Indonesia
Family with teens
Cross Floor Double Room
Stayed 3 nights in December 2022

The BEST hotel in OSAKA ”

Best location! The room is decent size for Japan, toilet is BIG, clean, everything is just on point. Our holiday is just perfect. This is my second time stay in Cross Hotel.

Reviewed December 17, 2022

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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. Thank you for choosing us for your stay and taking the time to write the valuable comment. We are very happy to hear that you enjoyed your stay with us, Lots of your kindness and positive comments encourage us very much. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka

Responded December 30, 2022
Cross Hotel Osaka
10.0
Exceptional
ISAURO from Philippines
Couple
Standard Floor Twin Room
Stayed 3 nights in October 2022

Best hotel in Osaka!”

Hands down the best hotel is Osaka in terms of location, price, cleanliness. My only complaint was breakfast. It used to be buffet. But maybe because of the pandemic, it was just a choice of continental or Japanese set meal. Dont go for Continental! It was good also but serving was quite small!

Reviewed October 16, 2022

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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. Thank you for choosing us for your stay and taking your time for the feedback. We are very happy to hear that you enjoyed your stay with us. We will share your feedback to our staff, and we are sure that the staff will be encouraged. One thing we apologize about the breakfast. We will do our best to resume the breakfast buffet as soon as possible. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka

Responded November 05, 2022
Cross Hotel Osaka
9.6
Exceptional
Tuanqiang from Singapore
Couple
Cross Floor Double Room
Stayed 2 nights in January 2023

Cross hotel Osaka”

The hotel literally cross out all the bad points when looking for an accommodation during travel. Good location; easy access to metro, subway, JR; easy access to all the good food at Dontobori; modern look and clean room, value for $$ etc When travelling to Osaka in future, do not miss out the “Cross”! Definitely will come back in future. If there is a coin laundry and gym, that will be even better.

Reviewed January 22, 2023

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Dear Valued Guest, Thank you very much for having stayed at Cross Hotel Osaka!! And I appreciate your valuable comment. We are delighted to know that you enjoyed your stay with us and you are satisied with our location. We will continue our effort to provide the best service to all our guests. Once again thank you for your feedback and hope to see you again whenever your travels bring you to Osaka. Warm regards, Cross Hotel Osaka

Responded January 24, 2023
Cross Hotel Osaka
10.0
Exceptional
Ash from Malaysia
Family with teens
Standard Floor Double Room
Stayed 3 nights in January 2023

location location location”

superb location in namba. u can shop till u drop n also use it as a base to travel to other places such as nara etc. it is also easy to get from kix airport

Reviewed February 03, 2023

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Dear Valued Guest, Thank you very much for having stayed at Cross Hotel Osaka!! And we appreciate your valuable comment. We are glad to hear that you enjoyed your stay and you are satisfied with our location. If you have any chance to come to Japan, please sto by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka

Responded February 07, 2023
Cross Hotel Osaka
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