Cross Hotel Osaka
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Cross Hotel Osaka

5-15, 2 Chome, Shinsaibashi-Suji, Chuo-Ku, Shinsaibashi, Osaka, Japan,
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Double Non Smoking Cross Hotel Osaka
Double Non Smoking
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    Interior view Cross Hotel Osaka
    Interior view Cross Hotel Osaka
    Bathroom Cross Hotel Osaka
    Superior Double Non-Smoking Cross Hotel Osaka
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     Cross Hotel Osaka

    Guest reviews

    8.8
    Excellent
    /10
    (4499 reviews)See what guests said
    9.6
    Exceptional

    "Excellent customer service."

    zhihui

    -

    December 29, 2018

    9.0
    Exceptional cleanliness
    Recommended by 98% of guests

    Property highlights

    Things you'll love

    • 320 meters to public transportation

    • Located in heart of Osaka

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.6
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • International ATM50 m
  • Pig & Whistle60 m
  • South Korean Consulate General90 m
  • Glico Man Sign90 m
  • Ebisu-bashi Bridge90 m
  • Mittera Temple100 m
  • Shinsaibashisuji Shopping Arcade110 m
  • Dotonbori120 m
  • Osaka Shochikuza Theater130 m
  • Ebisu Tower180 m
  • This property is in high demand!

    Booked 13 times since yesterday | 23 travelers are looking at this property right now

    Value for money8.3
    Location rating9.6
    Nearest airportOsaka International Airport (ITM)
    Distance to airport14.5 km
    Select your room
    8.8
    Excellent
    Room comfort & quality
    Run of House - Smoking
    Run of House - Smoking
    ...
    • Room size: 24 m²/258 ft²
    • Smoking allowed
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Run of House - Non-Smoking
    Run of House - Non-Smoking
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Executive Double Room (13 - 14th Floor)
    Executive Double Room (13 - 14th Floor)
    ...
    • Room size: 24 m²/258 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Double Non Smoking
    Double Non Smoking
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Cross Double Room 13th Floor - Non-Smoking 
    Cross Double Room 13th Floor - Non-Smoking 
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 103 m²/1109 ft²
    • Shower and bathtub
    Enter dates to see prices
    Superior Double Non-Smoking
    Superior Double Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    13th-14th Floor Executive Twin Room - Non-Smoking
    13th-14th Floor Executive Twin Room - Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Twin Room Non-Smoking
    Twin Room Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 2 semi double beds
    Enter dates to see prices
    Connecting Family Rooms - Non-Smoking
    Connecting Family Rooms - Non-Smoking
    ...
    • Room size: 54 m²/581 ft²
    • City view
    • 2 semi double beds & 2 semi...
    Enter dates to see prices

    What people love about the property

    • 9.2
      Exceptional

      "Friendly staff and good location."

      chiu

      |

      November 18, 2018

    • 9.6
      Exceptional

      "Great location!"

      Hui-Wen

      |

      May 20, 2017

    • 8.0
      Very good

      "Location and the room are superb."

      YUDHY P.

      |

      March 16, 2017

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    More about Cross Hotel Osaka

    More about Cross Hotel Osaka

    9.2
    Exceptional

    "My family and I had an excellent time staying at the Cross H..."

    ISAURO J.

    |

    January 4, 2019

    An overview

    Show less

    What they offer

    8.0
    Very good

    "It was cosy and adequate for me."

    Wil

    |

    December 20, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Japanese cuisine
    Japanese cuisine
    Kamifusen
    40 m Japanese
    Tempura no Komatsu
    40 m Japanese
    Tres Bon
    170 m Japanese
    American cuisine
    American cuisine
    Ganso Karamen Yusan
    200 m American, Asian
    Moonshine Karaoke Bar
    270 m American, Bar, Fusion
    Critters Burger
    540 m American
    Cafe
    Cafe
    Dog Tail
    200 m Cafe
    Cafe Rodeo
    250 m Cafe
    Very Fancy Shinsaibashi
    290 m Cafe

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (4499)Booking.com Reviews (3101)
    8.8
    /
    10
    Cleanliness9.0
    Facilities8.4
    Location9.6
    Room comfort and quality8.8
    Service8.9
    Value for money8.3
    Provided by verified guests of Agoda
    All languages
    All guests (4499)
    All room types

    Show reviews that mention 

    Showing 2790 verified guest comments
    12345
    9.6
    Exceptional
    Linda from Australia
    Couple
    Double Non Smoking
    Stayed 1 night in April 2019
    Super great location ”
    8 minutes tops from namba station. Very close to dotonbori. Clean spacious room. Great amenities. Would rebook when coming back to Osaka !!
    Reviewed April 27, 2019
    8.8
    Excellent
    PANG from Malaysia
    Group
    Twin Room Non-Smoking
    Stayed 4 nights in April 2019
    Overall was Good ; Quite a dated hotel”
    Spacious room and great service provided by staff, just quite a dated hotel that's need some major renovation
    Reviewed April 25, 2019
    9.6
    Exceptional
    Huang from Singapore
    Group
    Double Non Smoking
    Stayed 2 nights in March 2019
    Comfortable stay, in the heart of the city.”
    Comfortable rooms, strong water pressure from the shower heads, good bathtub size and spacious toilet. Rooms were spacious too. We had quite a number of luggage and was able to open all and pack in the room with much space to.move around. Bed and pillows were comfy. hotel was accessible from everywhere and to everywhere. Very near the dotonbori glico sign (less than 2 mins away). Food and shopping options around the hotel were plentiful.
    Reviewed March 31, 2019
    10.0
    Exceptional
    Man from China
    Couple
    Double Non Smoking
    Stayed 4 nights in March 2019
    Best stay in Osaka”
    This is the 3 rd time i stay in this hotel. It is centrally located, right next to Shinsaibashi shopping streets. I can shop till the last moment. Just next to the metro station very convenient. When I bought lots of stuff and can’t take a metro, i can call a taxi to the Nankai train station. Taxi stands just within 2 mins walk and Just 680 yen !
    Reviewed March 28, 2019
    9.2
    Exceptional
    Doreen from Malaysia
    Couple
    Double Non Smoking
    Stayed 3 nights in March 2019
    It's superb! ”
    The location certainly is the best, in the heart of dotonbori and a few steps away from the namba stations. The room is spacious and loved the traditional seating bathroom! Certainly will be back In my next visit to Osaka.
    Reviewed March 25, 2019
    9.6
    Exceptional
    Gloria from Hong Kong
    Couple
    Double Non Smoking
    Stayed 3 nights in March 2019
    Efficiency”
    I send email to reconfirm my reservations prior to my arrival and mentioned in my email this trip was celebrating my birthday. Upon check in, the guy saw my passport and say Happy Birthday to me, they were so nice and upgrade my room with cookies and birthday card on the writing desk. I will stay again and recommend to my friends.
    Reviewed March 13, 2019
    9.6
    Exceptional
    MIMING from Indonesia
    Family with young children
    Twin Room Non-Smoking
    Stayed 4 nights in October 2018
    Great”
    Second time stayed at cross hotel. Love the bathroom, clean. Convenient, across the street is don quinjote, and also yoshinoya. Very close to shinsaibashi and dotonbori too, also subway Great location. Recommended
    Reviewed March 04, 2019
    10.0
    Exceptional
    Voralak from Australia
    Group
    Twin Room Non-Smoking
    Stayed 2 nights in May 2018
    Great Hotel”
    We stayed in a Twin Room last year and from the minute we stepped into the lobby, the service was great. The room was clean and the in-room onsen was amazing after a full on day of sightseeing. The location is excellent, if you want to be where all the action is. We weren't kept up at night and got a sound sleep. The beds were super comfortable. It was one of the best hotels we stayed on our trip through Japan
    Reviewed March 02, 2019
    10.0
    Exceptional
    PACHARAPUN from Thailand
    Family with young children
    Twin Room Non-Smoking
    Stayed 3 nights in February 2019
    Excellent ”
    No complains about the place - location is good, just minutes away from the train stations, shopping area is just down stairs, with a 24 hours Donki just opposite. The room size is not too small and we have enough space to place all luggages. And it was great that we have a huge bath tub to soak ourselves in after walking too much. It was a great experience for us staying at the hotel and osaka!
    Reviewed February 27, 2019
    10.0
    Exceptional
    Patricia from Australia
    Couple
    Superior Double Non-Smoking
    Stayed 3 nights in December 2018
    Amazing location, great hotel”
    The hotel is very well located, right at the heart of Namba, walking distance to Dotonbori and Shinsaibashi. We had great views from our corner room as well (double superior), with a spacious bathroom and a nice seating area with sofa. Very nice pola toiletries, and room is cleaned to a very good standard. We will definitely come back.
    Reviewed February 21, 2019
    8.8
    Excellent
    EDDRIN from Singapore
    Group
    Double Non Smoking
    Stayed 2 nights in February 2019
    Helpful Staff”
    They have available english or chinese speaking staff. My husband was down with flu and we sought help from the concierge for a clinic nearby. The staff assisted to call a clinic and explained to them my husband's symptoms in Japanese before providing us the direction, distance time & a map. Great job Cross Hotel!
    Reviewed February 11, 2019
    9.6
    Exceptional
    Boon from Singapore
    Couple
    Double Non Smoking
    Stayed 1 night in January 2019
    Exceptional”
    Great location, helpful and courteous staff, good breadfast. We left our passport and yen in the safe during check out. When we rushed back to the hitel from Arashiyama, to our relief, the hotal had safe kept all our items and returned to us without any missing items. Very honest staff and really must give them a big thumb-up.
    Reviewed February 02, 2019
    9.2
    Exceptional
    Florina from Philippines
    Family with teens
    Comfort Double Room
    Stayed 5 nights in April 2019
    Great location! ”
    Pillows are too hard...
    Reviewed April 28, 2019
    10.0
    Exceptional
    Anne from Australia
    Couple
    Twin Room Non-Smoking
    Stayed 10 nights in March 2019
    Excellent location”
    Our first hotel stayed at in arriving in Japan, found the location in Dontobori to be excellent and highly recommend for anyone staying in Osaka. Room was excellent with good amenities provided and room cleaned every day. So close to restaurants and shopping you will spend most of the day our exploring. Beds comfortable and room good size for 2 travellers with bags. Highly recommend
    Reviewed April 14, 2019
    10.0
    Exceptional
    Jimmy from Philippines
    Family with young children
    Twin Room Non-Smoking
    Stayed 4 nights in April 2019
    Value for money”
    Location is excellent, for shopping and eateries, the popular dotombori is just nearby, the lobby is fine, while the hallway to the guest room looks dark need to improve, they clean our room every day. the staff are friendly efficient and helpful, after our check out the staff assisted us to call a cab and left us after we all have put our things and ride in to the cab. I’ll definitely recommend this hotel to our friends and relatives..
    Reviewed April 13, 2019
    8.8
    Excellent
    Suchandra from India
    Couple
    Double 11th Floor - Smoking 
    Stayed 2 nights in March 2019
    Excellent location”
    We had a view of the Glico sign. Rooms were super clean. Eateries and shopping at Dotonbori was right outside in the lane next door. Only thing room prices are expensive especially during weekends but good hotel overall and would love to stay here if ever in Osaka. Wish their laundry worked. It was out of order when I was there.
    Reviewed April 12, 2019
    9.6
    Exceptional
    Khai from United States
    Couple
    Double Non Smoking
    Stayed 2 nights in April 2019
    High quality hotel at the heart of Osaka (Dotonbori) ”
    Hotels in Japan are quite expensive so it's a given that you'll pay north of $100/night for a decent room. After looking at many hotels in Osaka and Kyoto, we decided to make Cross hotel our base for 2 nights. We were at the tail end of our 3 week trip in Japan so we wanted a place we can easily access good food and lots of shopping. Cross Hotel gave us that a more. The room is quite nice and more spacious (very rare) than we thought. This is in comparison with other hotels (3.5-5 stars) we've stayed at throughout Japan. We love the sit-down bathroom and the full tub. Amenities are awesome (designer stuff from both Japanese & French brands). As for being in the center of things, this hotel is next to the Dotonburi canal. You have food, shopping and night life in Dotonbori, tons of shopping (and more food) in Shinsaibashi (right behind the hotel), and Don Quijote (famous discount store with tons of stuff) is right in front of the hotel. Namba district is also 15 mins away.
    Reviewed April 08, 2019
    8.8
    Excellent
    Janice
    Group
    Twin Room Non-Smoking
    Stayed 4 nights in April 2019
    Excellent”
    Location is superb. Place is very clean. Staff can speak some English which is helpful. And one English speaking staff on duty 1 April gave excellent info on what to do. And hotel so fair to allow check out 12 noon when many others make us check out 10 or 11 am. Highly recommend this hotel.
    Reviewed April 06, 2019
    10.0
    Exceptional
    Elaine from Singapore
    Couple
    Double Room (11Floor) Comfort Floor - Smoking
    Stayed 7 nights in January 2019
    Superb location! ”
    Hotel was conveniently located in dotonbori. We took a bus from Kansai airport, alighted at Ocat and walked a few minutes to reach the hotel. Perfect place for those who want to stay close to shopping and food. Lots of 24h food options around and 3 donki outlets nearby. Staff were very helpful and friendly. Especially impressed by A.Goto’s service. She helped us a lot during our trip. On the last day when we checked out of the hotel, she got us a cab, told the driver where we would like to go,helped us carry our luggages and bowed until our cab left the compound. Thank you so much! Would come back again for sure!
    Reviewed January 24, 2019
    9.2
    Exceptional
    ISAURO from Philippines
    Family with teens
    [Non-Smoking]Twin
    Stayed 5 nights in October 2018
    excellent location”
    My family and I had an excellent time staying at the Cross Hotel Osaka. The location was perfect. All the places we wanted to go to was within walking distance. Plenty of shopping and restaurants! The hotel was just on a perfect location and the rooms were simple, clean and good size. Great value for money.
    Reviewed January 04, 2019
    12345
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    Cross Hotel Osaka
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    • Exceptional location
    • Dotonbori
    • Osaka Namba Train Station is within 0.32 km