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8.9
Excellent
12,702 reviews
12,702 reviews
"The room is clean and efficient."
"Room is clean and you get a wet room."
"Very good and god location"
"Good location and easy access."
"Nice room perfect size ."
9.6
Exceptional
Location rating score
Cross Hotel Osaka
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinsaibashi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. This 4-star property features restaurant to make your stay more indulgent and memorable.
Free Wi-Fi in all rooms!
Luggage storage
Coffee shop
37 travelers have booked today.
Value for money | 8.6 |
Location rating | 9.6 |
Nearest airport | Osaka International Airport (ITM) |
Distance to airport | 14.2 km |
Does Cross Hotel Osaka have bars on-site?
Experience your getaway the ideal way with a drink in your hand at Cross Hotel Osaka's bar accessible right in front of your doorstep for when you need a sip or two.
Does Cross Hotel Osaka offer laundry services?
Yes! Cross Hotel Osaka offers laundry service at your fingertips for whenever you need your favorite clothes clean and fresh all throughout your trip. Please contact the property for more information.
What steps does Cross Hotel Osaka take in terms of hygiene, safety, and cleanliness?
Cross Hotel Osaka satisfy our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes well equipped with temperature check for guests and staff, staff trained in safety protocol, free face masks, first aid kit, and body thermometer for greater safety precautions and hygiene protocols.
How many rooms does Cross Hotel Osaka have?
Cross Hotel Osaka has a total of 229 rooms.
What payment options are accepted at Cross Hotel Osaka?
Cross Hotel Osaka accepts up to 4, with payment card options including Visa, American Express, and MasterCard.
What do travelers love most about Cross Hotel Osaka?
Verified guests that stayed at Cross Hotel Osaka have given this property a rating of 9.57 for its outstanding location as the primary highlight for their stay.
What is the verified guest review consensus about Cross Hotel Osaka's coffee?
68.0% of our past customer evaluations have given an optimistic appraisal and comments about this property's coffee. You can look up on more detailed customer reviews, and comments for Cross Hotel Osaka down in the review section.
What is the verified guest review consensus about Cross Hotel Osaka's pet services?
100.0% of our past visitor reviews have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Cross Hotel Osaka down in the review section.
What do local travelers think about Cross Hotel Osaka?
Past local visitors that have stayed at this property have given Cross Hotel Osaka an average rating of 9.3. You can look up on more detailed customer reviews, and remarks for this property down in the review section.
What is the nearest train, metro, or bus station to Cross Hotel Osaka?
The closest train, metro, or bus station is Zuiko 4 Chome Subway Station, 10024.95 m away from Cross Hotel Osaka.
Is breakfast offered at Cross Hotel Osaka?
Wake up to an excellent buffet breakfast at Cross Hotel Osaka. Guest visitors can enjoy breakfast offered with an additional charge of 2640 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
9.2
"The room is clean and efficient."
Grace
|
May 9, 2023
8.8
"Room is clean and you get a wet room."
Bhupeshkumar
|
May 3, 2023
10
"Very good and god location"
Erica
|
May 11, 2023
Cross Hotel Osaka
Get the most from an urban escape in Osaka when you book a room at Cross Hotel Osaka. Located right in the city center, Cross Hotel Osaka saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Cross Hotel Osaka provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Cross Hotel Osaka. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator, bottled water, instant coffee and instant tea in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Cross Hotel Osaka. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Cross Hotel Osaka has vending machines that provide round-the-clock refreshment, at low cost.
Cross Hotel Osaka lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Around the property
One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. One of the city's most iconic and famous buildings is Osaka Castle, located 3.5 km away.
Reasons to stay here
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 95% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 99% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Osaka.
8.6
Housekeeping
113 mentions
Breakfast
51 mentions
Food & Dining
31 mentions
Internet
18 mentions
9.6
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Can’t wait to come back!”
My boyfriend and I loved this hotel so much we extended our stay by 2 nights. The location you can’t beat—right at the Namba train stop, tons of shopping and places to eat nearby, great nightlife. Staff were kind and helpful. The room was spacious, comfortable bed, bathroom (with full soaking tub) was delightful. Until next time!
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Dear Valued Guest, Thank you for choosing to stay with Cross Hotel Osaka and for high rating feedback. We are so happy to hear that you enjoyed your time at Cross Hotel Osaka! All of us look forward to welcoming you soon for another wonderful stay. Warm regards, Cross Hotel Osaka
Best location and very helpful staff!”
This is for me, the best hotel in Osaka! Just a few steps away from 7/11, restaurants, shopping alleys, the famous Running Man and Don Quijote is just across the street! The rooms are always kept clean and the STAFF are just the BEST! So helpful on all our inquiries and when my family needed a big taxi to go to the airport, the front desk girl assisted us with all our luggages and made sure we did not forget anything... that is a FIVE STAR Service! We just love this hotel!
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Dear Valued Guest, Warm greetings from Cross Hotel Osaka Thank you for choosing us for your stay and taking the time to write the valuable comment. We are very happy to hear that you enjoyed your stay with us and you are satisied with our location and our service. Once again, thank you very much for taking your time to write the valuable comment for our staff. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka
Would definitely stay again”
Stayed one night during our trip to Osaka and loved the hotel. Room: Very clean and loved the bathroom. Our room had a large tub that could fit two people if needed. Definitely one of our favorites of the room! If I had to extremely picky, the duvet cover was a bit scratchy. Breakfast: We had the option between a Western and Japanese breakfast and we tried one of each and they were both great considering it was included with the stay. If I had to be a good critic, presentation gets a 10/10 but taste was a solid 7/10 Overall, we loved our stay and decided that if we would stay at the Cross Hotel for our next trip as well
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Dear Valued Guest, Thank you very much for having stayed at Cross Hotel Osaka, and for taking the time to provide reviews. Lots of your kindness and positive comments encourage us very much.Lastly, we will share your comment with our departments .Once again, thank you very much for taking the time to write the valuable comments. We are looking forward to seeing you again at Cross Hotel Osaka in the near future. Warm regards, Corss Hotel Osaka
Fantastic Location & Service”
We are extremely pleased with the service that Cross Hotel Osaka has offered us, the location is perfect for shopping and indulging in their local food. The service staff there were very helpful and friendly with helping us with our requests, rooms are clean and spacious too. Totally enjoyed our whole trip here!
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Dear Valued Guest, Warm greetings from Cross Hotel Osaka We appreciate the feedback and are so happy to hear you had an overall positive experience staying with us. It was our pleasure to have you as our guest. Located in the heart of Osaka City, our hotel is very accessible from anywhere like restaurants, shopping street, sightseeing spots, makes it perfect for shopping and enjoy local food as you mentioned. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Kind regards, Cross Hotel Osaka
Excellent Boutique Hotel in the Namba-Shinsaibashi area”
Cross Hotel is literally a few meters away from the famous Glico man in Shinsaibashi. Shinsaibashi is the popular shopping street in the Namba area. Nearby is a Don Quijote and 7-11. The property is along a main thoroughfare but the noise is unnoticeable inside. This avenue is lined up with high-end shops and eating places (mostly small bars which serve specialty food). There are train/subway exits nearby which leads to Namba station. Stayed in a room with a queen bed and could be considered a Japanese "business hotel" considering the total room area. Aside from the bed, there is a lounge chair and a small table. There is also a work space near the TV set (unfortunately, no English channels when we tried going through the TV line up). For a small hotel, there is a refrigerator and water heater (complete with coffee and tea). Microwave and ice-maker is available to all guests on the floor (and is near the elevator). The toilet is spacious, with the wet area having a place to shower and to soak in a tub. The staff are friendly and communicate well. They follow COVID safety protocols. We've had to request for bottles of water at the front desk regularly as housekeeping does not replenish these after cleaning the room. The hotel lobby area is quite spacious, physical distancing is possible. We've had our daily coffee fix there, thanks to the coffee machine stationed for hotel guests. Very happy with this property. Great value for money. Strategic location for shopping. Will definitely stay here again on my next trip to Osaka.
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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. We are honored to have an encouraging feedback, and we are happy to know that you really enjjoyed your stay with us. We do not come up with any word to show how much we appreciate for your review. As well as feedback, we honored to be one of your choises for your next trip. We are looking forwad to welcoming you. Sincerely yours Cross Hotel Osaka
Wonderful hotel”
Location is just right next to Dotombori with less than a minute walk. Hotel is new and clean, the staffs are friendly and helpful. Everything is perfect to stay here
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Dear Valued Guest, Thank you for choosing Cross Hotel Osaka and for your perfect rating review. We are very happy to hear that you enjoyed your stay with us and you are satisfied with our service. We will share your feedback to our staff, and we are sure that the staff will be encouraged. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka
Huge, Comfortable & Clean Room”
Really love Cross Hotel in Osaka! Walking distance to the shinsaibashi street this is a hotel where it is strategically located in the shopping area. The room is nice and bed is comfortable. It is clean and also have a huge bathroom. You can soak yourself in the bath tub after a long day. Will come back!
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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. Thank you for choosing us for your stay and taking your time for the feedback. We are very happy to hear that you enjoyed your stay with us. We will share your feedback to our staff, and we are sure that the staff will be encouraged. As you know, our bathroom is big enough. To relax yourself , it is the best way to salk yourself in the bath tub after a long day of sightseeing. We are looking forward to seeing you again at Cross Hotel Osaka in near future. Warm regards, Cross Hotel Osaka
Best location & clean”
We traveled with a 3yo children, the room is spacious, clean. Superb location which less than 5 mins to shinsaibashi shopping street. Recep staff is helpful and friendly. Highly recommended & I will stay there again for my next trip.
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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. Thank you for choosing us for your stay and taking the time to write the valuable comment. We are very happy to hear that you would like to stay again. Once again, thank you for taking your time to provide your comment. We are looking forward to seeing you again at Cross Hotel Osaka. Warm regards, Cross Hotel Osaka
Great location”
Cross Osaka is located in the heart of osaka where all the major shopping malls are. There are lots of eateries n restuarants in this area. Rooms r clean but a little small for a triple sharing. Hotel staff is friendly n helpful. Helped to arrange for luggages delivery to the next destination and arrived on the same day. Will definitely stay there again.
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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. We appreciate for choosing us to stay and taking your time to do this review. As well as appreciation, we are really pleased that you enjoyed your stay with us. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to welcoming you again. Warm regards, Cross Hotel Osaka
Still the best!”
2nd time staying - this round for 7 nights. First time was about 4 years back. Still as clean and new. Staff are friendly and there is parking which is very convenient for those who drive. Perfect location to go everywhere. Good size rooms. Recommended!
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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. Thank you for choosing us for your stay and taking the time to write the valuable comment. Lots of your kindness and positive comments encourage us very much. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka
Location Excellent ”
Located at the main road nearby Dōtonbori, my room even facing Glico landmark !Bathroom is super big unlike the usual Japanese hotel, bed is comfortable ! Staff are all excellent can help to book restaurant or guide u where even you need to go !
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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. Thank you for choosing us for your stay and taking the time to write the valuable comment. Lots of your kindness and positive comments encourage us very much. We are very happy to hear that you are satisfied with our room and service. We will do our best to make your stay more comfortable. We are looking forward to seeing you again at Cross Hotel Osaka. Warm regards, Cross Hotel Osaka
Location of hotel and Bathroom”
Hotel is perfectly located to Namba station and Dotonbori/Ebisu Footbridge. Great location! Bathroom shower was really hot and great pressure. Room was cleaned quickly and well each day. I liked that they allowed to help yourself to their amenities.
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Dear Valued Guest, Thank you very much for having stayed at Cross Hotel Osaka, and for taking the time to provide reviews. Lots of your kindness and positive comments encourage us very much.Lastly, we will share your comment about breakfast with our restaurant .Once again, thank you very much for taking the time to write the valuable comments. We are looking forward to seeing you again at Cross Hotel Osaka in the near future. Warm regards,
Highly recommended ”
Excellent location. Front desk staff are pleasant, polite and forthcoming. I stayed there for three nights. For the first night, I found that my room facing a wall, which made me feel uncomfortable. I requested to change my room next morning. A senior staff, who was very helpful, promptly met my request with a very commendable manner.
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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. Thank you for choosing us for your stay and taking your time for the feedback. We are very happy to hear that you enjoyed your stay with us. It is our pleasure to know that your stay was comfortable. We will share your feedback to our staff, and we are sure that the staff will be encouraged. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka
Perfect location and hotel room ”
It’s the best local situated in between of the Osaka subway and the famous food street and shopping district. Very close and I like the fact that the hotel is big enough and cleaned.
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Dear Valued Guest, Thank you very much for having stayed at Cross Hotel Osaka, and for taking the time to provide reviews. We were delighted to read that Cross Hotel Osaka is located in the heart of Osaka City, so that it would be very accessible from anywhere like restaurants, cafes and a bunch of sightseeing spots, such as Osaka Castle, Universal Studio Japan and Huge aquarium. Lots of your kindness and positive comments encourage us very much. Once again, thank you very much for taking the time to write the valuable comments. We are looking forward to seeing you again at Cross Hotel Osaka in the near future. Warm regards, Cross Hotel Osaka
Nice and clean hotel”
Stayed for 2 nights, very clean and like a new hotel, room was spacious too. Nice breakfast and lounge too. Wish they have a coin laundry room for guest to use though. Oh great location too!
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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. We appreciate for your stay with us and your review. We are very happy to know that you were satisfied with our brealkfast and facilities. However, we sincerely apologize for the inconvenience of the coin laundry. We have an operation for laundry service and coin laundry is located on 5~7 minutes on foot from our hotel. We are looking forward to seeing you again at Cross Hotel Osaka. Warm regards, Cross Hotel Osaka
Amazing stay in Osaka”
This hotel is situated at the best location in Dotonburi, literally a few steps away from all the shopping, food, Glico man, Don Quijote, etc. The closest station is a bit of walk to the hotel but that's fine. The amenities are superb, the staff service is exceptional. Would love to come back. Thank you!
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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. Thank you for choosing us for your stay and taking your time for the feedback. We are very happy to hear that you enjoyed your stay with us. We will share your feedback to our staff, and we are sure that the staff will be encouraged. As you know, Cross Hotel Osaka is located in the heart of Osaka City, so that it would be very accessible from anywhere like restaurants, cafes and a bundh of sightseeing spots, such as Osaka Castle, Universal Studio Japan and Huge aquarium. Nearest station is Namba station connecting a lot of train line. Once again, thank you very much for taking the time to write the valuable comments. We are looking forward to seeing you again at Cross Hotel Osaka in near future. Warm regards, Cross Hotel Osaka
The BEST hotel in OSAKA ”
Best location! The room is decent size for Japan, toilet is BIG, clean, everything is just on point. Our holiday is just perfect. This is my second time stay in Cross Hotel.
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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. Thank you for choosing us for your stay and taking the time to write the valuable comment. We are very happy to hear that you enjoyed your stay with us, Lots of your kindness and positive comments encourage us very much. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka
Best hotel in Osaka!”
Hands down the best hotel is Osaka in terms of location, price, cleanliness. My only complaint was breakfast. It used to be buffet. But maybe because of the pandemic, it was just a choice of continental or Japanese set meal. Dont go for Continental! It was good also but serving was quite small!
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Dear Valued Guest, Warm greetings from Cross Hotel Osaka. Thank you for choosing us for your stay and taking your time for the feedback. We are very happy to hear that you enjoyed your stay with us. We will share your feedback to our staff, and we are sure that the staff will be encouraged. One thing we apologize about the breakfast. We will do our best to resume the breakfast buffet as soon as possible. If you have any chance to come to Japan, please stop by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka
Cross hotel Osaka”
The hotel literally cross out all the bad points when looking for an accommodation during travel. Good location; easy access to metro, subway, JR; easy access to all the good food at Dontobori; modern look and clean room, value for $$ etc When travelling to Osaka in future, do not miss out the “Cross”! Definitely will come back in future. If there is a coin laundry and gym, that will be even better.
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Dear Valued Guest, Thank you very much for having stayed at Cross Hotel Osaka!! And I appreciate your valuable comment. We are delighted to know that you enjoyed your stay with us and you are satisied with our location. We will continue our effort to provide the best service to all our guests. Once again thank you for your feedback and hope to see you again whenever your travels bring you to Osaka. Warm regards, Cross Hotel Osaka
location location location”
superb location in namba. u can shop till u drop n also use it as a base to travel to other places such as nara etc. it is also easy to get from kix airport
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Dear Valued Guest, Thank you very much for having stayed at Cross Hotel Osaka!! And we appreciate your valuable comment. We are glad to hear that you enjoyed your stay and you are satisfied with our location. If you have any chance to come to Japan, please sto by Cross Hotel Osaka. We are looking forward to seeing you again. Warm regards, Cross Hotel Osaka