Exterior view, Cross Hotel Sapporo in Sapporo
Superior Twin Room - Non-Smoking - Guestroom, Cross Hotel Sapporo in Sapporo
Bar/lounge, Cross Hotel Sapporo in Sapporo
Facilities, Cross Hotel Sapporo in Sapporo
Lobby, Cross Hotel Sapporo in Sapporo
Bar/lounge, Cross Hotel Sapporo in Sapporo
Bathroom, Cross Hotel Sapporo in Sapporo

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Cross Hotel Sapporo

4.5 stars out of 5
2-23, Nishi, Kita 2 jo, Chuo-ku, Sapporo, Sapporo, Japan, 060-0002 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Sapporo, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Odori Park. This 4.5-star property features restaurant to make your stay more indulgent and memorable.


Hygiene Plus

Sparkling clean

Located in heart of Sapporo

Front desk [24-hour]

Great Breakfast


Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage


Laundry service

Safety deposit boxes


This property is in high demand!

16 travelers have booked today.


6,328 reviews

6,328 reviews

See map


Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
60 m
Sitatte Sapporo
100 m
Sapporo Clock Tower
160 m
Clock Tower (Tokei-dai)
170 m
Chi-Ka-Ho (Underground Passageway )
190 m
Popular landmarks
Sapporo Underground Pedestrian Space
210 m
Sapporo TV Tower
410 m
Hokkaido Government Office
430 m
Odori Park
440 m
Tanukikoji Shopping Street
800 m
Closest landmarks
2nd Takikawa Parking
100 m
Sapporo Underground Pedestrian Space
210 m
Sapporo Community Plaza
230 m
250 m
Tokyu Department Store
270 m
Value for money8.6
Distance to city center1 km
Location rating8.9
Nearest airportOkadama Airport (OKD)
Distance to airport5.7 km

Rooms available at Cross Hotel Sapporo

Room comfort & quality


Executive Quadruple Room
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 2 sofa bed...
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Presidential Suite with Lounge Access - Non-Smoking
  • Room size: 44 m²/474 ft²
  • Outdoor view
  • 1 king bed
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Executive Double Room with Lounge Access - Non-Smoking
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 1 queen bed
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Executive Deluxe Double Room with Lounge Access - Non-Smoking
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 king bed
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Run of House - Non-Smoking
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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3 Bedroom (2 Beds + 1 Sofa Bed) - Non-Smoking
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds and 1 sofa be...
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Superior Double Room - Non-Smoking
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed
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Fourth Room - Non-Smoking
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 sofa beds and 2 single be...
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Executive Deluxe Twin Room with Lounge Access - Non-Smoking
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 single beds
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Twin Room - Non-Smoking (Shower booth only)
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
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Top things to do in Sapporo

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Is car parking available at Cross Hotel Sapporo?

Cross Hotel Sapporo has car park onsite with charges applied for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What is the typical travel time to a nearby airport from Cross Hotel Sapporo?

The average travel time to get from Cross Hotel Sapporo to the airport is 70 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

What bars are close by Cross Hotel Sapporo?

While remaining at Cross Hotel Sapporo, take pleasure in your evening or night out at Sapporo Beer Garden (Bar), Maruumiya Paseo shop, and Beer Hall Lion Sapporo Tanuki-kouji to make the most out of your nightlife.

When was Cross Hotel Sapporo built?

Cross Hotel Sapporo was built in 2007.

How many floors does Cross Hotel Sapporo have?

Cross Hotel Sapporo has a total of 18 floors.

At what time of the year is Cross Hotel Sapporo most popular?

Cross Hotel Sapporo's most popular month where verified guests have stayed the most is in December.

What is the verified guest review consensus about Cross Hotel Sapporo's wellness amenities?

64.0% of our past guest testimonials have given a positive appraisal and comments about this property's wellness amenities. You can look up on more detailed customer reviews, and comments for Cross Hotel Sapporo down in the review section.

What is the verified guest review consensus about Cross Hotel Sapporo's pet services?

100.0% of our verified customer ratings have given a positive review and remarks about this property's pet services. You can look up on more detailed customer reviews, and comments for Cross Hotel Sapporo down in the review section.

What popular natural sightseeing destinations are in close proximity to Cross Hotel Sapporo?

Cross Hotel Sapporo is situated within Sapporo, which makes it effortlessly close to natural sights including Mt. Moiwa.

What time is check-in and check-out at Cross Hotel Sapporo?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated hours may be charged an additional fee.

Is breakfast offered at Cross Hotel Sapporo?

Wake up to a great buffet breakfast at Cross Hotel Sapporo. Guest visitors can enjoy breakfast offered with an additional charge of 2750 JPY for adults and 1650 JPY for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

More about Cross Hotel Sapporo

More about Cross Hotel Sapporo

Experience Luxury and Convenience at Cross Hotel Sapporo

Welcome to Cross Hotel Sapporo, a luxurious 4.5-star hotel nestled in the heart of Sapporo, Japan. With its prime location and impeccable service, this hotel offers a perfect blend of comfort, style, and convenience. Whether you are traveling for business or leisure, Cross Hotel Sapporo is the ideal choice for a memorable stay. As you step into the hotel, you will be greeted by a warm and inviting atmosphere. The modern and elegant design of the hotel reflects the vibrant spirit of Sapporo, while providing a tranquil sanctuary for guests. With a total of 181 well-appointed rooms, you can choose from a variety of accommodation options that suit your preferences and needs. Each room is thoughtfully designed with contemporary furnishings and equipped with modern amenities to ensure a comfortable stay. Check-in at Cross Hotel Sapporo begins at 03:00 PM, allowing you ample time to settle in and unwind after your journey. The friendly and attentive staff will be at your service, ensuring a smooth and hassle-free check-in process. When it's time to bid farewell to this exceptional hotel, check-out is until 11:00 AM, giving you plenty of time to pack up and prepare for your departure. Cross Hotel Sapporo understands the importance of catering to all guests, including families. While children are welcome to stay at the hotel, there may be extra charges involved. Please check with the hotel for more information regarding their child policy. With its convenient location just 1 km from the city center, the hotel allows easy access to Sapporo's top attractions, shopping districts, and dining options. Additionally, the hotel is approximately 70 minutes away from the airport, ensuring a seamless journey to and from Cross Hotel Sapporo. Experience the perfect blend of luxury, comfort, and convenience at Cross Hotel Sapporo. Book your stay today and indulge in a truly unforgettable experience in the beautiful city of Sapporo, Japan.

Unwind and Indulge at Cross Hotel Sapporo's Entertainment Facilities

Cross Hotel Sapporo offers a range of entertainment facilities to ensure a memorable and enjoyable stay for all guests. Whether you're looking to relax, have fun, or indulge in some retail therapy, this hotel has it all. For those seeking relaxation, the hotel boasts a luxurious spa and wellness center. Pamper yourself with a rejuvenating massage or unwind in the sauna after a long day of exploring the vibrant city of Sapporo. The spa offers a variety of treatments to cater to your specific needs, leaving you feeling refreshed and revitalized. If you're in the mood for some excitement, head over to the hotel's game room. Challenge your friends or family to a friendly game of billiards or try your luck at the arcade games. The game room provides a lively atmosphere where you can bond with your loved ones and create lasting memories. Additionally, Cross Hotel Sapporo features a gift and souvenir shop, perfect for those looking to take a piece of Sapporo back home with them. Browse through a wide selection of local crafts, traditional Japanese souvenirs, and unique gifts to find the perfect memento of your stay. No matter what your idea of entertainment is, Cross Hotel Sapporo has something to offer for everyone. Indulge in relaxation, have fun with friends and family, and take home a piece of Sapporo's charm from the hotel's entertainment facilities.

Convenience at Your Fingertips: Cross Hotel Sapporo's Top-Notch Facilities

When it comes to convenience, Cross Hotel Sapporo in Sapporo, Japan, goes above and beyond to ensure a seamless and hassle-free stay for its guests. With a range of top-notch facilities, this hotel caters to the needs of every traveler. For those looking to stay fresh and clean throughout their trip, Cross Hotel Sapporo offers a convenient laundry service. Say goodbye to packing excessive clothes and hello to a worry-free vacation. Additionally, the hotel provides daily housekeeping, ensuring that your room is always neat and tidy. Traveling with valuable belongings? No worries. Cross Hotel Sapporo offers safety deposit boxes, allowing you to store your valuables securely. Whether it's important documents or precious jewelry, you can have peace of mind knowing that your items are well-protected. Need assistance with anything during your stay? The friendly and professional concierge team is always ready to help. From providing local recommendations to arranging transportation, they are dedicated to making your stay as comfortable as possible. Stay connected with the world with Wi-Fi available in both public areas and all rooms. Whether you need to catch up on work or simply browse the internet, you can enjoy seamless connectivity throughout your stay. For smokers, Cross Hotel Sapporo has a designated smoking area, ensuring a comfortable environment for both smokers and non-smokers alike. Traveling with heavy luggage? The hotel offers luggage storage facilities, allowing you to explore the city without being weighed down by your bags. Craving a snack or a refreshing drink? Look no further than the vending machines conveniently located within the hotel. Grab a quick bite or a cold beverage whenever you need a pick-me-up. With its array of convenience facilities, Cross Hotel Sapporo ensures that your stay is not only comfortable but also stress-free. Experience the utmost convenience and enjoy a memorable stay at this exceptional hotel in Sapporo, Japan.

Convenient Transport Facilities at Cross Hotel Sapporo

Cross Hotel Sapporo offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. The hotel provides a spacious car park onsite, allowing guests to easily park their vehicles and explore the city at their own pace. Whether you are traveling with your own car or renting one, the car park at Cross Hotel Sapporo ensures that parking is never a concern. Please note that car park charges may apply. For those who prefer to explore Sapporo without the hassle of driving, Cross Hotel Sapporo also offers car hire services. With this option, guests can conveniently rent a car directly from the hotel, making it easy to navigate the city and visit popular attractions. Whether you choose to drive yourself or hire a car, Cross Hotel Sapporo has you covered when it comes to transportation.

Modern and Comfortable Room Facilities at Cross Hotel Sapporo

At Cross Hotel Sapporo, guests can expect a stay filled with modern amenities and comfortable room facilities. Each room is equipped with air conditioning, ensuring a pleasant temperature throughout your stay. Whether you're visiting during the hot summer months or the chilly winter season, you can relax and unwind in the perfect climate. For entertainment options, guests can enjoy in-house movies on the television provided in each room. Whether you're looking to catch up on the latest blockbusters or unwind with your favorite TV shows, you'll have plenty of options at your fingertips. Additionally, a hair dryer is available in each room, saving you the hassle of packing one and allowing you to easily style your hair before heading out to explore the vibrant city of Sapporo. To keep your drinks and snacks cool, a refrigerator is also provided in each room. This convenient feature allows you to store beverages and snacks, ensuring that you can enjoy refreshments at any time during your stay. With these thoughtful room facilities, Cross Hotel Sapporo aims to provide a comfortable and enjoyable experience for all guests.

Indulge in Culinary Delights at Cross Hotel Sapporo's Dining Facilities

Cross Hotel Sapporo offers a delightful culinary experience with its exceptional dining facilities. Start your day with a scrumptious breakfast buffet, where you can choose from a wide array of delectable options to fuel your day of exploration in Sapporo. From freshly baked pastries and bread to a variety of hot and cold dishes, there is something to satisfy every palate. For lunch and dinner, indulge in a gastronomic journey at the hotel's restaurant. Immerse yourself in the vibrant and contemporary ambiance as you savor a diverse menu of international and local flavors. Whether you crave traditional Japanese cuisine or prefer international dishes with a modern twist, the restaurant's skilled chefs will create culinary masterpieces that will leave you craving for more. With daily housekeeping, you can return to a spotlessly clean room after a satisfying meal, ensuring a comfortable and relaxing stay at Cross Hotel Sapporo.

Comfort and Variety at Cross Hotel Sapporo

Cross Hotel Sapporo offers a wide range of room options to cater to every traveler's needs. From the cozy and intimate Single Room with a comfortable Double Bed to the spacious and luxurious Executive Twin Room with two Single Beds, there is something for everyone. For those seeking a touch of elegance, the Executive Double Room with a Queen Bed provides a stylish and sophisticated space to unwind after a long day of exploring the city. If you're traveling with family or friends, the Fourth Room is an excellent choice, offering ample space with either two Single Beds or two Sofa Beds. By booking your stay at Cross Hotel Sapporo through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda ensures that you get the most competitive rates for your chosen room type, allowing you to make the most of your budget. With a simple and user-friendly booking process, you can easily secure your preferred room at Cross Hotel Sapporo without any stress or complications. So why wait? Book your stay now and experience the comfort and convenience of Cross Hotel Sapporo.

Discover the Vibrant City of Sapporo

Located in the heart of Sapporo, Japan, Cross Hotel Sapporo offers an ideal base for exploring the vibrant city and its countless attractions. Sapporo, the capital of Hokkaido, is renowned for its stunning landscapes, rich culture, and delicious cuisine. Whether you are a nature lover, a food enthusiast, or a history buff, Sapporo has something to offer for everyone. One of the must-visit attractions in Sapporo is the Odori Park, a beautiful green space that stretches for over a kilometer in the city center. This park is especially popular during the annual Sapporo Snow Festival, where you can marvel at incredible snow sculptures and enjoy various winter activities. Another iconic landmark is the Sapporo Clock Tower, a symbol of the city's Western influence. Take a stroll through the lively Susukino district, known for its vibrant nightlife, entertainment venues, and delicious street food stalls. For those interested in history and culture, the Hokkaido Shrine is a must-see. This beautiful Shinto shrine is surrounded by lush greenery and offers a peaceful escape from the bustling city. Don't miss the opportunity to indulge in Sapporo's famous cuisine, including mouthwatering seafood, hearty ramen, and freshly brewed Sapporo beer. With its convenient location and abundant attractions, Sapporo is a city that will captivate you with its charm and leave you with unforgettable memories.

Convenient Transportation from the Nearest Airports to Cross Hotel Sapporo

Cross Hotel Sapporo, located in the heart of Sapporo, Japan, offers a convenient and accessible location for travelers arriving by air. The closest airport to the hotel is New Chitose Airport, which is approximately 50 kilometers away. From the airport, there are several transportation options to reach Cross Hotel Sapporo. One of the most popular ways to travel from New Chitose Airport to Cross Hotel Sapporo is by taking the airport shuttle bus. The bus service operates regularly and provides a comfortable and hassle-free journey. The bus stops directly outside the airport terminal and takes around 70 minutes to reach Sapporo Station, which is just a short walk away from the hotel. Alternatively, travelers can also opt for the train service from New Chitose Airport to Sapporo Station. The train journey takes approximately 40 minutes and offers a scenic ride through the beautiful Hokkaido countryside. Once at Sapporo Station, it's a quick and easy walk to Cross Hotel Sapporo. For those who prefer a more private and direct transfer, taxi services are readily available at the airport. Taxis provide a convenient and efficient option, especially for those with heavy luggage or traveling in a group. The journey from New Chitose Airport to Cross Hotel Sapporo takes around 60 minutes, depending on traffic conditions. No matter which mode of transportation you choose, reaching Cross Hotel Sapporo from the nearest airports is a breeze. With its central location and easy accessibility, the hotel is the perfect base for exploring the vibrant city of Sapporo and all it has to offer.

Discover the Vibrant Surroundings of Cross Hotel Sapporo

Located in the heart of Sapporo, Cross Hotel Sapporo offers easy access to a multitude of iconic landmarks and attractions. Just steps away from the hotel, you'll find Odori Park, a sprawling green oasis that stretches for over a kilometer and is a popular spot for locals and tourists alike. Take a leisurely stroll along its tree-lined paths, admire the beautiful flower beds, and enjoy the seasonal events and festivals that take place here throughout the year. For those looking to explore the city's underground scene, the Sapporo Underground Pedestrian Space is a must-visit. This vast underground network of shopping arcades, restaurants, and entertainment venues is perfect for escaping the elements and immersing yourself in the vibrant atmosphere of Sapporo's bustling underground. History enthusiasts will be delighted to discover the Clock Tower (Tokei-dai) and the Hokkaido Government Office, both within walking distance from the hotel. The Clock Tower is a symbol of Sapporo and offers a glimpse into the city's past, while the Hokkaido Government Office is a majestic building with stunning architecture and serves as the headquarters of the Hokkaido government. For those seeking a taste of Sapporo's nightlife, the lively district of Susukino is just a short distance away. Known for its vibrant entertainment scene, this area is home to numerous bars, clubs, and restaurants, ensuring a memorable night out. Other nearby attractions include the iconic Sapporo TV Tower, where you can enjoy panoramic views of the city, the prestigious Hokkaido University, the charming Shiroi Koibito Park where you can indulge in delicious sweets, and the breathtaking Mt. Moiwa and Mt. Okura Observatory, offering stunning vistas of the surrounding landscape. With its prime location, Cross Hotel Sapporo is the perfect base for exploring the rich cultural heritage and vibrant attractions that Sapporo has to offer.

Convenient Public Transport Stations Near Cross Hotel Sapporo

Cross Hotel Sapporo is perfectly situated near a multitude of public transport stations, making it a breeze to explore all that Sapporo has to offer. Just a short walk away, you'll find Toyohira Koen Subway Station, Nishi 11 Chome Subway Station, Heiwa, Nakajima Koen Subway Station, Kanjodori Higashi Subway Station, and Kikusui Subway Station. These stations provide easy access to the city's extensive subway network, allowing you to effortlessly navigate your way around the vibrant streets of Sapporo. For those looking to venture further afield, Teine Station is also conveniently located nearby. This station serves as a gateway to the picturesque Teine Ski Resort, where you can indulge in thrilling winter sports or simply soak in the breathtaking mountain views. Additionally, the Sapporo City Subway system, which can be accessed from various nearby stations, offers a convenient way to reach popular attractions such as the Sapporo Clock Tower, Odori Park, and the bustling shopping district of Susukino. Whether you're a leisure traveler or a business guest, the excellent connectivity provided by these public transport stations ensures that you can easily explore Sapporo's vibrant culture, delicious cuisine, and stunning natural beauty.

A Gastronomic Paradise

Cross Hotel Sapporo is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Indulge in the rich flavors of Hokkaido at Sapporo Beer Garden, a popular bar known for its refreshing brews and delectable grilled meats. For a taste of Japan's beloved comfort food, head to Ramen Shingen or Ebisoba Ichigen Main Shop, where you can savor a steaming bowl of authentic ramen or slurp on a bowl of savory shrimp soba. If you're craving international cuisine, Suage+ offers a fusion of Japanese and Western flavors, while JYOTI The Door to India serves up aromatic and flavorful Indian dishes. For a touch of elegance, dine at Sapporo Grand Hotel, where you can indulge in gourmet delicacies in a sophisticated setting. For a more casual experience, Izakaya Aiyo offers a wide variety of traditional Japanese dishes and a vibrant atmosphere. And if you're in the mood for fresh, farm-to-table ingredients, head to direct from the farm Sapporo Station Kita 3-jo Store or Kitano Gurume. Finally, don't miss the opportunity to try Sapporo's famous ramen at Sapporo Ramen Haruka, located just a short distance from the hotel. With such a diverse range of dining options, Cross Hotel Sapporo ensures that every culinary desire is catered to, making it the perfect destination for food enthusiasts.

Shop 'til You Drop at Cross Hotel Sapporo's Surrounding Shopping Landmarks

Located in the heart of Sapporo, Cross Hotel Sapporo offers easy access to a plethora of shopping landmarks. Just a stone's throw away, you'll find Fudachu Oroshi Center, a bustling market where you can immerse yourself in the vibrant local atmosphere and browse through a wide array of fresh produce and seafood. If you're in the mood for some retail therapy, head to Sato Suisan Shijo, a popular fish market where you can pick up some of the freshest catches of the day. For a more modern shopping experience, Ario Sapporo is just a short walk away, offering a diverse range of fashion, electronics, and dining options. Hibito and Rasora Sapporo are also nearby, perfect for those looking for trendy clothing and accessories. If you're in the mood for some unique and locally sourced products, make sure to visit Hakko Gakuen Farm Market, where you can find an array of fresh produce, handmade crafts, and delicious snacks. After a day of shopping, unwind at Pivot, a stylish boutique showcasing a curated selection of clothing and accessories from local designers. For a refreshing drink, head to Little Juice Bar, known for its delicious and healthy concoctions. And if you have a sweet tooth, don't miss out on Donguri Bakery, where you can indulge in delectable pastries and breads. Kolutena I, a charming boutique filled with carefully curated fashion and lifestyle items, is also worth a visit. With its prime location, Cross Hotel Sapporo ensures that you'll have an unforgettable shopping experience right at your doorstep.

Affordable Luxury at Cross Hotel Sapporo

Discover the perfect blend of luxury and affordability at Cross Hotel Sapporo. With an average room price of just $182, this stylish and modern hotel offers exceptional value for money in the heart of Sapporo. Compared to the city's average room price of $146, Cross Hotel Sapporo stands out as a fantastic choice for travelers seeking a high-quality accommodation without breaking the bank. At Cross Hotel Sapporo, you'll find spacious and well-appointed rooms that are designed with your comfort in mind. Each room features contemporary decor, plush bedding, and modern amenities to ensure a relaxing stay. Whether you're visiting for business or pleasure, the hotel's attentive staff and excellent facilities will cater to your every need. Indulge in the hotel's exquisite dining options, unwind at the rooftop bar with panoramic city views, or take advantage of the convenient location to explore Sapporo's vibrant attractions. With Cross Hotel Sapporo's competitive pricing, you can enjoy a luxurious stay without compromising on quality. Book your stay today and experience the best of Sapporo without breaking the bank.

Excellent Service and Clean Facilities

Cross Hotel Sapporo is highly praised by its guests for its excellent service and clean facilities. The hotel staff are known for being friendly and helpful, ensuring that guests feel welcomed and well taken care of throughout their stay. The hotel's cleanliness is also consistently mentioned, with guests appreciating the attention to detail in maintaining a spotless environment. Additionally, the hotel's location is highlighted as being convenient, allowing guests to easily explore the city. With its good service, clean facilities, and great location, Cross Hotel Sapporo is a top choice for travelers visiting Sapporo.

Exceptional Customer Ratings at Cross Hotel Sapporo

Cross Hotel Sapporo in Sapporo, Japan, has garnered exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 8.8, guests have consistently praised the hotel for its outstanding service and remarkable facilities. One of the standout features of Cross Hotel Sapporo is its excellent value for money, with a rating of 8.5. Guests appreciate the high-quality amenities and services provided at a reasonable price, making their stay both enjoyable and affordable. From the moment guests step foot into the hotel, they are greeted by a warm and welcoming atmosphere, ensuring a comfortable and pleasant experience throughout their entire stay. The hotel's facilities also receive high praise, with a rating of 8.6. From the stylish and well-appointed rooms to the modern and well-equipped fitness center, guests have everything they need for a relaxing and convenient stay. Whether guests are looking to unwind after a long day of exploring or stay active during their trip, Cross Hotel Sapporo offers a range of facilities that cater to all needs and preferences. Furthermore, the hotel's commitment to cleanliness is evident in its impressive rating of 9.1. Guests consistently mention the spotless and well-maintained rooms, ensuring a hygienic and comfortable environment. The attention to detail and dedication to cleanliness contribute to a truly enjoyable and worry-free stay. In addition to these outstanding ratings, Cross Hotel Sapporo also excels in location, comfort, and staff performance. With a rating of 8.9 for location, guests appreciate the hotel's prime position in the heart of Sapporo, allowing for easy access to popular attractions, shopping, and dining options. The comfortable accommodations, with a rating of 8.6, provide a cozy retreat after a day of exploration. Lastly, the hotel's staff performance, with a rating of 8.9, is consistently praised for their friendly and attentive service, going above and beyond to ensure guests have a memorable stay. With such exceptional customer ratings across various categories, Cross Hotel Sapporo is a top choice for travelers seeking a delightful and hassle-free stay in Sapporo, Japan. Whether guests are visiting for business or leisure, this hotel guarantees a memorable experience with its outstanding service, remarkable facilities, and prime location.

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Amenities and facilities



Most talked about facilities


69 mentions


30 mentions

Food & Dining

12 mentions


4 mentions

Languages spoken
  • English
  • Japanese
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Public bath
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bottle of water
  • Breakfast [buffet]
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car

Food and dining

Restaurants on site
  • No additional information available


2-23, Nishi, Kita 2 jo, Chuo-ku, Sapporo, Sapporo, Japan, 060-0002


  • Okadama Airport (OKD)
    5.7 km 35 min drive
  • New Chitose Airport (CTS)
    41.6 km 53 min drive
Public transportation
  • Odori Subway Station
    410 m 6 min walk
  • Sapporo City Subway
    410 m
Hospital or clinic
  • Tokeidai Memorial Hospital
    350 m 5 min walk
  • Tanukikoji Shopping Street
    800 m
Convenience store
  • Lawson
    150 m 2 min drive
Cash withdrawal
  • ATM
    40 m

What's nearby

Popular landmarks
  • Clock Tower (Tokei-dai)
    170 m
  • Sapporo Underground Pedestrian Space
    210 m
  • Sapporo TV Tower
    410 m
  • Hokkaido Government Office
    430 m
  • Odori Park
    440 m
  • Tanukikoji Shopping Street
    800 m
  • Hokkaido University
    850 m
  • Susukino
    940 m
  • Mt. Moiwa
    5.3 km
  • Shiroi Koibito Park
    7.2 km
Nearby landmarks
  • Hibito
    60 m
  • 2nd Takikawa Parking
    100 m
  • Sitatte Sapporo
    100 m
  • Sapporo Clock Tower
    160 m
  • Clock Tower (Tokei-dai)
    170 m
  • Chi-Ka-Ho (Underground Passageway )
    190 m
  • Hokkaido Television Broadcasting
    190 m
  • Akarenga Terrace
    200 m
  • Noasis 3.4
    200 m
  • Sapporo Sosei Square
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

  • Guests are required to pay an additional Breakfast fee for children using existing bed. Guests can pay directly at the hotel.
  • 【About the meals we offer】 The meals we offer are cooked in one kitchen as well other menu items. Therefore, all the allergens cannot be completely removed they may retain to some extent even if we don’t use the ingredients which trigger your allergies. Allergens from the dinnerware are not completely allergen free and they are rather hypoallergenic.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from15:00
  • Check-out until11:00
  • Reception open until23:59
Getting around
  • Distance from city center1 km
  • Travel time to airport (minutes)70
  • Breakfast charge (unless included in room price)2750 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors18
  • Number of restaurants1
  • Number of rooms 181
  • Room voltage100
  • Year property opened2007
  • Daily parking fee1500 JPY

Property announcements

[Notice of facility closure due to power outage (annual inspection of electrical equipment)]
Tuesday, November 19, 2024, 01:00 PM - Wednesday, November 20, 2024, 09:00 AM]
・Check-out time on Tuesday, November 19 will be the usual 11:00 AM.]
*Late check-out is available until 12:00 PM, and we cannot accept any extensions after that.]
*Luggage cannot be stored after check-out.]
*Breakfast will be available as usual on Tuesday, November 19.]
*Vehicles cannot be brought in or taken out of the parking lot from 01:00 PM to 09:00 AM the following day.]
*Telephone calls will not be accepted during the facility's closure.]
We apologize for any inconvenience caused to all parties involved, and we appreciate your understanding and cooperation.

Reviews of Cross Hotel Sapporo from real guests

Room comfort and quality8.6
Value for money8.6
High score for Sapporo
9+ Exceptional (1,024)
8-9 Excellent (354)
7-8 Very Good (332)
6-7 Good (89)
<6 Below Expectation (97)
Guest Type
Room Type

Show reviews that mention 

Showing 1,896 verified guest comments
YOON from South Korea
Solo traveler
Stayed 2 nights in March 2023

Very convenient”

Very convenient. Recommend for lone-travellers or travellers with friends. They basically have everything (e.g., toothbrush/paste, shampoo, conditioner, body wash, hair brush, cotton pad/stick, cleansing foam, cleansing oil, moisturizer, razor, ear plugs, pajamas...), so if you were to crash for one night you won't even need to bring any personal belongings. You are able to lock your luggage storage space, and there is also a small safe/lock inside the bed area. They make your bed for free between 10am-3pm, so you must empty your bed area during this time (which can be kind of uncomfortable if you want to chill on your bed during the day). I paid about ¥8,000 for two nights, and if you ask them they can assign the beds to be next to your friends'. The public bath in B1 floor was just perfect; had towels and everything mentioned above. Water was clean. Saturday night was more crowded than the Friday night. You are not allowed to eat on your bed, so you have to bring your food/snacks to the concierge floor if you want to eat them (there is a lounge). There is Seven-eleven right on the first floor of the same building. You can self-check out.

Reviewed March 13, 2023

Thank you very much for staying at Cross Hotel Sapporo. We would also like to thank you again for your valuable opinions. From your feedback, we are glad to hear that you are satisfied. When you come again, all the staff will do their best to welcome you with a service that will impress you even more. We look forward to seeing you again.

Responded March 22, 2023
Cross Hotel Sapporo
soomin from South Korea
Stayed 3 nights in July 2023

Good location and convenient transportation.”

I stayed with my mother for three nights and four days in the third week of July. The room was clean and especially the table was spacious, making it comfortable to eat and work on my laptop. It was a bit disappointing that the towels smelled like Lysol. There was a large public bath, and I took a bath there every day. It was great for relieving daily stress, and especially nice because you could see the Sapporo TV Tower from the bath, making it a great spot for night views. There were many bus stops nearby, making it convenient to go to places like Otaru and Susukino, and it was easy to walk to JR Sapporo Station. Above all, I really liked the breakfast in the morning. All the ingredients were fresh, the taste was clean and not too strong, so my mother was especially satisfied. Because of the large public bath, breakfast, location, and the very friendly staff, I think this is a great place to stay in Sapporo without any worries.

Reviewed July 29, 2023
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Thank you very much for staying at Cross Hotel Sapporo. We sincerely appreciate your review as well. We hope you had a relaxing time during your stay. Based on the feedback you provided, our staff will continue to strive to provide even more satisfying services to all our guests. We sincerely look forward to welcoming you back again in the future.

Responded July 30, 2023
Cross Hotel Sapporo
Annie from United States
Superior Double Room - Non-Smoking
Stayed 5 nights in April 2024

Good for location and space ”

Close to downtown and the smaller train stations. Sapporo station is also about 9 minutes away. I enjoyed their onsen on the 18th floor and it's very clean. The one downside is if you're coming from a longer vacation week and looking to do laundry then laundry service is pricey. I mistakenly forgot to check that they didn't have a laundromat.

Reviewed April 30, 2024

Thank you very much for staying at Cross Hotel Sapporo. We hope you had a good rest during your stay. Our hotel is located between Sapporo and Odori subway stations and within walking distance from JR Sapporo Station. There are many restaurants around the hotel where you can enjoy delicious Hokkaido cuisine, making it a convenient place to stay for sightseeing. Our staff will continue to make every effort to improve our services so that our guests can enjoy a pleasant stay in the future. We look forward to welcoming you again.

Responded May 03, 2024
Cross Hotel Sapporo
Piyachai from Thailand
Stayed 1 night in November 2023

ทำเลดี มีออนเซ็นชมวิว มีแบบแช่ด้านนอกด้วย”

ทำเลดี ไม่ไกลจากสถานีซัปโปโร (แต่ก็ไม่ใกล้นะ เดินลากกระเป๋าเหนื่อยอยู่) ถ้าเรียกแท็กซี่ก็สบายย สวนโอโดริ ก็ไม่ไกล เดินได้สบายมาก สถานีรถรางก็ไม่ไกล เดินชมวิวไปได้หมด ออนเซ็นดี อยู่ชั้นบนสุด เป็นส่วนตัวต้องมีรหัสผ่านถึงจะเข้าได้ ชมวิวได้ มีแบบแช่ข้างนอกด้วย ได้บรรยากาศ

Reviewed November 16, 2023

Thank you very much for staying at Cross Hotel Sapporo. We are very grateful for your high evaluation of our hotel. We hope you had a relaxing stay with us. We will continue to improve our services to provide you with a relaxing stay, encouraged by your comments. We look forward to welcoming you again.

Responded November 21, 2023
Cross Hotel Sapporo
John from United States
Solo traveler
Stayed 4 nights in October 2022

Great modern hotel”

It's a great clean modern hotel, conveniently situated between Odori and Sapporo metro stations. I believe it was recently upgraded, and everything is new and modern (rain shower, etc). I think the only thing keeping it from being a 5 star hotel is it's somewhat limited restaurant hours, lack of spa (but you can get a massage in your room) and gym, so unless you care about those things, this hotel is as good or better than some 5 star hotels I have stayed in.

Reviewed October 31, 2022

Thank you very much for the great score and we are very pleased that you enjoyed at Cross Hotel Sapporo. We look forward to your next stay with us.

Responded November 25, 2022
Cross Hotel Sapporo
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