8.6

Excellent
11.6% this month
/10
(2,774 reviews)See what guests said
Highly rated by guests – 93% would recommend
Highly rated by guests – 93% would recommend
Housekeeping73
View21
Breakfast20
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Popular landmarks
Clock Tower (Tokei-dai) 170 m
Sapporo Underground Pedestrian Space 210 m
Sapporo TV Tower 410 m
Hokkaido Government Office 430 m
Odori Park 440 m
Tanukikoji Shopping Street 800 m
Hokkaido University 850 m
Susukino 940 m
Mt. Moiwa 5.3 km
Shiroi Koibito Park 7.2 km
Nearby landmarks
Hibito 60 m
2nd Takikawa Parking 100 m
Sitatte Sapporo 100 m
Sapporo Clock Tower 160 m
Clock Tower (Tokei-dai) 170 m
Chi-Ka-Ho (Underground Passageway ) 190 m
Hokkaido Television Broadcasting 190 m
Akarenga Terrace 200 m
Noasis 3.4 200 m
Sapporo Sosei Square 200 m
Cross Hotel Sapporo

"Location is excellent, buffet breakfast likewise."

Rob - January 20, 2020
Executive Twin Room - Non-Smoking - Bed Cross Hotel Sapporo
Lobby Cross Hotel Sapporo
Lobby Cross Hotel Sapporo
See all 64 photos
Removed from saved list
Free Wi-Fi
2020

Cross Hotel Sapporo

2-23, Nishi, Kita 2 jo, Chuo-ku, Sapporo, Sapporo, Japan, 060-0002 - See map
Attention

This property is in high demand!

7 travelers have booked today.

  • 390 meters to public transportation

  • Located in heart of Sapporo

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot spring bath

Your dates are popular among travelersUsers are booking a place in Sapporo every 2 minutes on Agoda.com
Value for money8.4
Distance to city center1 km
Location rating8.8
Nearest airportOkadama Airport (OKD)
Distance to airport5.7 km

Rooms available at Cross Hotel Sapporo

Excellent
Room comfort & quality
8.6
Executive Twin Room - Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
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Presidential Suite - Non-Smoking
...
  • Room size: 44 m²/474 ft²
  • Shower and bathtub
  • 1 king bed
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Executive Deluxe Suite - Non-Smoking
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
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Executive Double Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
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Superior Double Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed
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Quadruple Room - Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 sofa beds and 2 single be...
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Luxury Twin Room with Extra Bed - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds and 1 sofa be...
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Run of House - Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Anniversary Room - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 king bed
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Twin Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Cross Hotel Sapporo?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Cross Hotel Sapporo?

For those who wish to drive their own cars, Cross Hotel Sapporo has a car park available for guests. Parking is available for a fee of 1500 JPY per day. If you're looking for an easy way to get around Sapporo with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Cross Hotel Sapporo?

Wake up to a great buffet breakfast at Cross Hotel Sapporo. There's an additional charge of 2310 JPY for adults and 10 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Cross Hotel Sapporo?

Cross Hotel Sapporo features 2 on-site restaurants for your dining convenience. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients.

What is the smoking policy at Cross Hotel Sapporo?

Cross Hotel Sapporo does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about Cross Hotel Sapporo

  • 10.0

    Exceptional

    "I loved everything about this hotel!"

    Ayaka

    |

    December 13, 2020

  • 10.0

    Exceptional
    Cleanliness

    "Good smell clean and good decoration"

    Phnida

    |

    January 3, 2020

  • 10.0

    Exceptional

    "High standard of food and service."

    Rob

    |

    January 20, 2020

Property ranking|Compared to 1,080 Sapporo properties
See all rankings
Cleanliness score
9/10
Room comfort score
8.6/10
Location score
8.8/10
Service score
8.8/10
Better than
94
%
of Sapporo properties
Better than
94
%
of Sapporo properties
Better than
93
%
of Sapporo properties
Better than
90
%
of Sapporo properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:

8.6

Excellent
2,774 reviews
Cleanliness
9.0
Facilities
8.5
Location
8.8
Read all reviews >
What travelers say they love:
We liked the hot bath on the top floor very much.
Wan from Hong Kong SAR, China
Family with young children
More about Cross Hotel Sapporo

More about Cross Hotel Sapporo

A stylish accommodation with tasteful elegance, Cross Hotel Sapporo provides a comfortable living space with easy access to transportation lines. It takes just five minutes to reach the JR Sapporo Station and approximately 35 minutes to the New Chitose Airport on the JR Airport Express. Nearby is a 7-11 convenience store for last minute snacks and drinks. Rooms are distinguished from its color tones, from urban, natural, and hip, depending on which best suits your individual tastes. Rain showers, baths with a view, and modern amenities are available for a luxurious stay. Guests can enjoy Sapporo's city view while soaking in an outdoor bath and indulge in a tasty meal at the on-site Italian restaurant.

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Most talked about facilities

Housekeeping

69 mentions

Breakfast

30 mentions

Food & Dining

12 mentions

Internet

4 mentions

What they offer

8.0

Very good

"We booked the triplet room and we love it."

Xueqin

|

May 4, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

hache
Cuisine:European
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Cross Hotel Sapporo from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.5
Location8.8
Room comfort and quality8.6
Service8.8
Value for money8.4
High score for Sapporo
Rating
9+ Exceptional (516)
8-9 Excellent (262)
7-8 Very Good (229)
6-7 Good (67)
<6 Below Expectation (61)
Time of the year
Mar - May (208)
Jun - Aug (265)
Sep - Nov (238)
Dec - Feb (424)
Don't miss out!Users are booking a place in Sapporo every 2 minutes on Agoda.com
All guests (2121)
All room types
All languages

Show reviews that mention 

Showing 1135 verified guest comments
12345
8.8
Excellent
koh from Singapore
Couple
Stayed 3 nights in February 2019

Exceptional Service ”

This is my second time staying with Cross Hotel in Japan, 1st time in Kyoto last year .. Both time their services render are exceptional in the sense of helpful in customer service . As we’re in Sapporo for 1 night with another hotel n the next day we travel to Furano for a night before we return to Sapporo for our stay with Cross Sapporo, the front desk are obliging n helpful by keeping our 2 big luggages as we do not want to bring with us to Furano just for 1 night .. On our return to Sapporo for our 3 nights stay with Cross on 1 Feb 19, after checking in n we request for 2 lugggges , I was told it’s already in our room, small gesture do makes a difference in delighting a customer .. overall the room are consider spacious in Japanese standard .. clean n nice interior which is similar to the other hotel in Cross Kyoto.. Location wise it’s close to Sapporo JR station and also Odori Park, quite a few restaurants just a minute walk away .. Free drink at bar during happy hours .

Reviewed February 06, 2019

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9.0
Exceptional
Gerald from Canada
Couple
Stayed 1 night in February 2015

Modern, clean hotel with great location and staff”

18F Daiyokujou(hot bath), Location, Friendly Staff

My wife and I really enjoyed our stay at the Cross Hotel. The location was very convenient(close to Sapporo JR Station and Odori Park). The rooms and facilities were very clean and we liked the modern design of the hotel. All of the front desk staff were extremely friendly and helpful. Would definitely recommend to others. The only things we would change would be larger and more plush pillows and a larger safe/lockable drawer for valuables.

Reviewed February 16, 2015

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9.7
Exceptional
Yvonne from Singapore
Couple
Stayed 5 nights in December 2012

Great location, excellent service and onsen”

Great location, excellent service and onsen

Arrived at the lobby and saw a crowd at the reception desk. My husband and I were worried that the check in would take longer than expected but it turned out to be a smooth and efficient process. Knowing that we we on our honeymoon, the hotel staff also wrote us a card! A sweet and simple gesture that really made us felt very welcomed. Excellent rooftop onsen, was very clean and the view was awesome. Would definitely stay at cross hotel again on our next trip to Sapporo.

Reviewed January 04, 2013

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9.0
Exceptional
Suphaluck from Thailand
Couple
Stayed 1 night in November 2014

Great Location , clean ,Modern and great service”

Location, Clean , Great service

I stayed 3 nights at Cross hotel. We are impressed with the service of the staffs. They are very nice and helpful also they can speak English well. I like the cleanliness and the modernity . The room was small but convenient. The Location was great near the sapporo station and surrounded by many good restaurant. We will defitely come back.

Reviewed November 16, 2014

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9.7
Exceptional
Jeani from Indonesia
Family with teens
Stayed 3 nights in July 2010

Great location and value for money”

Spacious rooms, great location, modern and new
A bit tucked away and a little hard to find

This hotel is fairly new, about 3 years old and it's more modern than the other hotels in Sapporo area. The staff are all very friendly and helpful. We like that the rooms are more spacious than the other hotels we browsed and the interior is quite modern. The hotel's location is excellent, it's within 5 minutes walk from Sapporo station and Tokyu dept store. There are a lot of good restaurants around the hotel so you don't need to worry about food. Would highly recommend this hotel to anyone going to sapporo!

Reviewed July 18, 2010

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8.8
Excellent
Fernando from Philippines
Solo traveler
Superior Double Room - Non-Smoking
Stayed 4 nights in May 2016

Great stay at Cross Hotel Sapporo”

Conveniently located near the Sapporo station. Impressive cleanliness! Kudos to the hardworking housekeeping staff for keeping my room spotless everyday! Nice & varied western & Japanese selections for the breakfast spread. Looking forward to coming back to Sapporo & staying at the Cross Hotel.

Reviewed June 03, 2016

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9.2
Exceptional
Evon from Singapore
Couple
Twin Room - Non-Smoking
Stayed 1 night in February 2020

Great service, good location”

Staff were very accommodating to let us deposit our luggage 3 days before we check in (as we are travelling out before coming back into sapporo), and already placed the luggage in our room before we check in on the day itself. Very prompt with replying to our emails too. Location was great, just a short 5-10mins walk to JR station (we went during winter so it was a little harder to lug our luggage with all the ice/snow on ground). Hotel comes with complimentary drink to all guests but we missed this as we checked in late. Room was much bigger than the other 2 hotels we were based in for the trip. Didn’t get to try their onsen though, looks great in photos shown. :)

Reviewed February 17, 2020

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9.2
Exceptional
ERICSON from Malaysia
Family with young children
Superior Double Room - Non-Smoking
Stayed 3 nights in May 2016

Great location!”

A modern looking hotel which hosts jazz sessions, however did not have the time to attend any as we were busy visiting the many places in Hokkaido and stuffing our faces silly. Front desk gave my daughter a small goody bag upon checking in which was great! Had a king size bed which made sleeping so much more comfortable. The hotel is within walking distance to Sapporo Station, a few tourist spots are also within walking distance of the hotel, and just outside the hotel you get a yakitori and an izakaya. As an added bonus, the Sapporo Clock Tower is just around the corner-literally. Will definitely stay here again!

Reviewed May 13, 2016

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10.0
Exceptional
CHUI from Hong Kong SAR, China
Family with young children
Stayed 1 night in February 2015

One of the Great Hotels I've Ever Met”

Cleanliness, Location & Stylish

My stay at the Cross Hotel Sapporo was totally great. Its staff in the Hotel or the Royce Icehill Hotel were friendly, with good spoken English and helpful. My family and I felt so warm even the outside is freezing cold ;)

Reviewed February 27, 2015

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9.7
Exceptional
Chee from Malaysia
Couple
Run of House - Non-Smoking
Stayed 2 nights in January 2016

Best value for money hotel near Sapporo Station”

Great Location, Spacious Room, Clean

I just want to say the staffs at the front desk were extremely helpful and patience. They assisted to book our ski resort trip without much fuss. We enjoyed our stay at Cross Hotel Sapporo very much and we will definitely stay there again.

Reviewed January 13, 2016

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8.7
Excellent
Fong from Singapore
Couple
Stayed 2 nights in September 2013

Value for Money and Good Location”

Value for Money and Good Location. Very modern and new hotel.

Stayed 2 nights at Cross hotel sapporo. The hotel is very new and modern design. The room is very spacious and the location of the hotel is near to stations and shopping areas. Around the hotel there are many restaurants. Hotel is very near to attractions too.

Reviewed September 22, 2013

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8.7
Excellent
YEQI from China
Family with teens
Stayed 2 nights in June 2015

Awesome”

Location, design, spacious room

Great hotel with excellent design and location. Around 800yen by taxi from Sapporo JR station to the hotel. Walking distance to attractions in the city. Many restaurants and convenience stores nearby. The public bath is great. Deluxe room is spacious. Will definitely choose Cross again.

Reviewed June 29, 2015

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9.3
Exceptional
Winnie from Singapore
Couple
Stayed 3 nights in January 2015

Great hotel - highly recommended! ”

Location, condition, convenience

Great choice for Sapporo stopover. Spacious by Jap stds! I hate old hotels and room is in good condition and super clean. Short walk from Sapporo stn - use elevator at Tokyu shopping mall for max convenience. Also so near to Susukino (for streetcar and more shopping / food options), former govt house, clock tower, etc. Free shuttle to wholesale seafood mkt - commercial but so yums for quality food. We went twice!!

Reviewed January 06, 2015

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9.0
Exceptional
HAEHO from South Korea
Solo traveler
Stayed 1 night in July 2013

Good choice around the station”

Modern, good location and friendly staffs

Chose the hotel for the first night in Sapporo as the train arrives at night. It took just 10 mins from the railroad station and it's easy to find "X" logo on the top of the building. Reception staff provided nice English service and was attentive to my requests. Top floor spa was good for travelers and there were several Japanese restaurants aroudn the hotel til the night. Recommendable to business/couple travelers to Sapporo.

Reviewed August 12, 2013

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8.3
Excellent
jacqueline from Hong Kong SAR, China
Group
Stayed 2 nights in September 2012

Extremely convenient hotel. ”

rooms are compact but comfortable and efficient with all amenities that you need. the best is the free in room wifi. there is even a great gyoza joint next door so you can have a great snack even in the middle of the night

we had a wonderful stay at the hotel. it is very centrally located. although the rooms are compact. they are fully equipped and comfortable. the room has fee wifi so it is convenient for business travellers. the hotel is close to the station and to the main shopping street and odori park.. the hotel staff speaks english and are very helpful. i would definitely come back to cross the next time i come to sapporo

Reviewed October 04, 2012

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9.2
Exceptional
CHOON from Malaysia
Group
Triple Room - Non-Smoking
Stayed 7 nights in February 2017

Highly recommend ”

Location is very good. Within 10mins walk from Jr Sapporo station. A lot of restaurants and shopping malls nearby. Also close to Subway Odori station. Check in and check out was simple and fast. Staffs are friendly and helpful. We got a triple room and it is very spacious. We were able to open 3 big luggages at the same time. Really value for money. I will stay this hotel if I go Sapporo again.

Reviewed March 07, 2017

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9.3
Exceptional
Yan from United States
Family with young children
Stayed 1 night in February 2015

Wonderful stay”

Great location, helpful staff, clean hotel

We love the hotel for its convenient location. Within walking distance, you can find JR. Sapporo station and many restaurants with delicious food. We had fantastic dinner just around the corner of the hotel at "Hyu-kaku" , which had restaurants in New York. The hotel room is small as many other Japan hotels. However, the hotel is very clean and the staff are very helpful and speak English well. We definitely will return.

Reviewed February 21, 2015

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9.7
Exceptional
Alisa from Thailand
Group
Stayed 1 night in March 2014

Nice hotel in great location”

Location, service, and Onsen

My friends and I had a good experience here. Staff were friendly and fluent in speaking English. Hotel location is very good, near Sapporo JR station. It's very convenient to travel to airport and other cities. Also, the hotel is not far from shopping area and Odori park. If I have a chance to come back to Sapporo again, I'll definitely choose this hotel!! :)

Reviewed March 24, 2014

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8.7
Excellent
Jean from Singapore
Solo traveler
Stayed 1 night in January 2014

In general, the stay is good.”

Clean, Attentive staffs and the hotel room is comfortable.

The stay at Cross Hotel Sapporo is good. The room is clean and tidy. It is located near to the Clock Tower and many local restaurants. The hotel staffs are very friendly and helpful.

Reviewed January 23, 2014

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10.0
Exceptional
Jie from Australia
Couple
Superior Double Room - Non-Smoking
Stayed 4 nights in May 2018

Will definitely stay again!”

Very close to Sapporo station and JR Tower where the major shopping centres are. A wide range of breakfast. Airport bus is just 3-mins walking distance from Ana crown plaza hotel. The staff are very friendly, with very clean room and the night view from hot bath on level 18 is stunning! What else can you ask for more? Will definitely stay again if we come to Sapporo!

Reviewed May 29, 2018

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