Cross Hotel Sapporo
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Single Room - Non-Smoking - Room plan Cross Hotel Sapporo
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8.6
Excellent
2.4% this month
/10
(2710 reviews)See what guests said
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8.8
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
  • Former Hokkaido Government Office Building400 m
  • Sapporo TV Tower410 m
  • Odori Park720 m
  • Tanukikoji Shopping Street810 m
  • Hokkaido Shrine3.87 km
  • Asahiyama Memorial Park4.2 km
  • Mt. Moiwa5.27 km
  • Moerenuma Park8.49 km
  • Takino Suzuran Hillside National Park16.96 km
  • 4.5-star Hotel
    Free Wi-Fi

    Cross Hotel Sapporo

    2-23, Nishi, Kita 2 jo, Chuo-ku, Sapporo, Sapporo, Japan, 060-0002 - See map
    "Very close to train station, and plenty of restaurants and shopping around."
    Joanne - April 1, 2018
    Exceptional reputation
    Recommended by 92% of guests
    Exceptional cleanliness
    9.0 rating for cleanliness
    Fantastic breakfast
    90% positive mentions
    Excellent service
    8.8 rating for service
    • 370 meters to public transportation

    • Located in heart of Sapporo

    • Free Wi-Fi in all rooms!

    • Hot spring bath

    • Daily housekeeping

    Cheaper than 96% of all properties in Sapporo in the last 24 hoursCompared to 3,183 Sapporo properties at Agoda for various dates
    Value for money8.4
    Distance to city center1 km
    Location rating8.8
    Nearest airportOkadama Airport (OKD)
    Distance to airport5.7 km

    Rooms available at Cross Hotel Sapporo

    8.6
    Excellent
    Room comfort & quality
    Triple Room - Non-Smoking
    Triple Room - Non-Smoking
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds and 1 sofa be...
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    Executive Twin Room - Non-Smoking
    Executive Twin Room - Non-Smoking
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds
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    Presidential Suite - Non-Smoking
    Presidential Suite - Non-Smoking
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 1 king bed
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    Executive Double Room - Non-Smoking
    Executive Double Room - Non-Smoking
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Run of House - Non-Smoking
    Run of House - Non-Smoking
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 double bed or 2 single be...
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    Superior Double Room - Non-Smoking
    Superior Double Room - Non-Smoking
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Quadruple Room - Non-Smoking
    Quadruple Room - Non-Smoking
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds and 2 sofa be...
    Enter dates to see prices
    Single Room - Non-Smoking
    Single Room - Non-Smoking
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Luxury Twin Room - Non-Smoking
    Luxury Twin Room - Non-Smoking
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Twin Room - Non-Smoking
    Twin Room - Non-Smoking
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 single beds
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Cross Hotel Sapporo?

    Check-in at Cross Hotel Sapporo starts from 03:00 PM. Guests must check-out before 11:00 AM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. The hotel front desk operates 24 hours a day.

    How do I get to Cross Hotel Sapporo?

    If you would like to drive to Cross Hotel Sapporo, a car park is available with an additional charge of 1500 JPY per day.

    Is breakfast offered at Cross Hotel Sapporo?

    Buffet breakfast is offered at Cross Hotel Sapporo from 7:00 AM to 10:00 AM. There is an additional charge of 21 USD for adults and 10 USD for children, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What are my dining options at Cross Hotel Sapporo?

    Cross Hotel Sapporo has many in-house restaurants for hungry guests to dine-in. Restaurant Hache and Cafe & Bar Meetlounge offer an extensive range of cuisines including American, French, Japanese, international and seafood. You can also choose from a delicious array of menu choices including buffet, " la carte and course menu options.
    Leave room for a cup of freshly brewed coffee and a bite of cakes and desserts to finish off your meal.

    What is the smoking policy at Cross Hotel Sapporo?

    Designated smoking areas are provided at Cross Hotel Sapporo for guests who smoke. There are both smoking and non-smoking floors available at Cross Hotel Sapporo. Simply indicate your preference when booking on Agoda, and Cross Hotel Sapporo will place you on the requested floor type.

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    What people love about Cross Hotel Sapporo

    • 8.8
      Excellent
      Location

      "Quite convenient to and from JR Sapporo with nice surroundings of Akarenga terrace nearby."

      Kraivut

      |

      August 15, 2017

    • 10.0
      Exceptional
      Cleanliness

      "Very clean and good near location to train station, food, and convenience store."

      Anton

      |

      January 19, 2018

    • 8.8
      Excellent
      Location

      "Yakitori located just right beside the hotel was delicious and convenient."

      Fiona

      |

      December 31, 2018

    Property ranking|Compared to 3,183 Sapporo properties
    See all rankings
    Cleanliness score
    9.0/10
    Room comfort score
    8.6/10
    Review score - United States
    8.7/10
    Location score
    8.8/10
    Better than
    98
    %
    of Sapporo properties
    Better than
    98
    %
    of Sapporo properties
    Better than
    98
    %
    of Sapporo properties
    Better than
    97
    %
    of Sapporo properties
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    More about Cross Hotel Sapporo

    More about Cross Hotel Sapporo

    8.8
    Excellent

    "Minutes walk away from JR station, affordable carparking wit..."

    Fiona

    |

    December 31, 2018

    Description

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    Most talked about facilities

    Housekeeping
    69 mentions
    Breakfast
    30 mentions
    Food & Dining
    12 mentions
    Internet
    4 mentions

    What they offer

    8.8
    Excellent

    "Love the top floor public bath overlooking the view of Sappo..."

    Kraivut

    |

    August 15, 2017

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    hache
    Cuisine:European
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Japanese cuisine
    Japanese cuisine
    Chao Chao Gyoza
    30 m Japanese
    Kushidori Tokeidaidori
    30 m Japanese
    Seafood Izakaya Hananomai Kita2jo
    60 m Japanese, Seafood
    American cuisine
    American cuisine
    Buddy Buddy
    280 m American
    Dining Tsukiusagi
    690 m American
    Organic vegetables to Dousan Shokuzai restaurant Panache
    840 m American, Italian
    Asian cuisine
    Asian cuisine
    Sapporo Ramen Kuwana Tokeidaidoori
    30 m Asian, Japanese
    Gomasoba Yakumo Sapporo International Building
    340 m Asian, Japanese
    Yamaarashikurotora
    340 m Asian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

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    Reviews of Cross Hotel Sapporo from real guests

    Overall rating
    8.6
    Excellent
    From 2710 reviews
    8.9Cleanliness
    8.8Location
    8.8Service
    Agoda Reviews (2031)Booking.com Reviews (679)
    Rating via Agoda8.6
    /
    10
    Excellent
    2.4% this month
    Cleanliness9.0
    Facilities8.5
    Location8.8
    Room comfort and quality8.6
    Service8.8
    Value for money8.4
    High score for Sapporo
    Rating
    9+ Exceptional (501)
    8-9 Excellent (262)
    7-8 Very Good (226)
    6-7 Good (67)
    <6 Below Expectation (61)
    Time of the year
    Mar - May (204)
    Jun - Aug (261)
    Sep - Nov (234)
    Dec - Feb (418)
    All guests (2031)
    All room types
    All languages

    Show reviews that mention 

    Showing 1117 verified guest comments
    12345
    8.8
    Excellent
    Pak from Hong Kong
    Couple
    Superior Double Room - Non-Smoking
    Stayed 2 nights in July 2019

    Great hotel at convenient location”

    Just a few months walk from JR Sapporo station so great for those coming in via JR or from airport. Free drinks in late afternoon is great. Room is spacious enough and clean. Great shower and toilet too. Will come again when visiting Sapporo next time.

    Reviewed July 10, 2019

    Thank you very much for staying at Cross Hotel Sapporo and for taking the time to share your review. We are pleased that you enjoyed your time at our hotel. We share your comment among all staff and we work hard to improve the level of service provided to our valued guests. Thank you once again and we look forward to welcoming you again. Sincerely

    Responded August 14, 2019
    Cross Hotel Sapporo
    9.2
    Exceptional
    Lau from Hong Kong
    Couple
    Run of House - Non-Smoking
    Stayed 1 night in April 2019

    Exceptional”

    We spent around hkd1400 for a bigger room. The room was so spacious in comparison to other Japan hotel and very clean. The view for the 18th floor public hot spring was spectacular. The hotel staff were very friendly and helpful. I enjoy my stay there.

    Reviewed April 14, 2019
    8.0
    Excellent
    Stephen from United States
    Family with teens
    Quadruple Room - Non-Smoking
    Stayed 2 nights in June 2019

    Very good”

    Free evening drinks and public bath, but 3000 Yen lost card charge.

    Reviewed July 04, 2019
    6.8
    Good
    Sze
    Couple
    Luxury Twin Room - Non-Smoking
    Stayed 1 night in June 2019

    Parking is a bit expansive”

    The room is quite new and clean. The hotel offers welcome drink for free. The location is good as you can walk to the Sapporo station or Odori park within 10 minutes. Parkig is a bit expensive and you would be charged extra money if you arrive early before the official check-in time as well as if you leave later than the official check-out time. So, this hotel is not good choice if you are driving.

    Reviewed June 16, 2019
    8.0
    Excellent
    Xueqin from Singapore
    Group
    Triple Room - Non-Smoking
    Stayed 3 nights in April 2019

    Nice and Spacious room for 3”

    We are a family of 3 (all ladies). We booked the triplet room and we love it. It has 2 single beds and 1 sofa bed, bathroom was huge (for japanese hotel) with the toilet and shower area separated, there was also 2 basins. Walkable distance from the JR station, once you exit from the station, you can see the top (× sign) of the building straight away.

    Reviewed May 04, 2019
    8.8
    Excellent
    koh from Singapore
    Couple
    Stayed 3 nights in February 2019

    Exceptional Service ”

    This is my second time staying with Cross Hotel in Japan, 1st time in Kyoto last year .. Both time their services render are exceptional in the sense of helpful in customer service . As we’re in Sapporo for 1 night with another hotel n the next day we travel to Furano for a night before we return to Sapporo for our stay with Cross Sapporo, the front desk are obliging n helpful by keeping our 2 big luggages as we do not want to bring with us to Furano just for 1 night .. On our return to Sapporo for our 3 nights stay with Cross on 1 Feb 19, after checking in n we request for 2 lugggges , I was told it’s already in our room, small gesture do makes a difference in delighting a customer .. overall the room are consider spacious in Japanese standard .. clean n nice interior which is similar to the other hotel in Cross Kyoto.. Location wise it’s close to Sapporo JR station and also Odori Park, quite a few restaurants just a minute walk away .. Free drink at bar during happy hours .

    Reviewed February 06, 2019
    9.6
    Exceptional
    Jamin from Singapore
    Couple
    Executive Double Room - Non-Smoking
    Stayed 6 nights in January 2019

    Spacious room and superb location”

    5-10 minutes walk from the JR Sapporo Station. The room is spacious, clean and neat. Absolutely love the outdoor public bath (less the crowd of course). Not to forget the daily free drinks at the lounge! Highly recommended.

    Reviewed January 28, 2019
    8.8
    Excellent
    Fiona from Singapore
    Couple
    Superior Double Room - Non-Smoking
    Stayed 1 night in December 2018

    Convenient and Clean”

    Minutes walk away from JR station, affordable carparking within the premise and clean rooms. Nice view from the public onsen at the top floor. Yakitori located just right beside the hotel was delicious and convenient.

    Reviewed December 31, 2018
    8.0
    Excellent
    Christopher from Singapore
    Family with young children
    Luxury Twin Room - Non-Smoking
    Stayed 3 nights in December 2018

    Great location and nice clean rooms ”

    Location is great as it's very near sapporo station with lots of malls all linked via underpass. Nice clean rooms which is what I'm looking for with very young children ard. Breakfast was limited but it's good enough.

    Reviewed December 25, 2018
    9.6
    Exceptional
    PUI from Hong Kong
    Couple
    Run of House - Non-Smoking
    Stayed 2 nights in November 2018

    Exceptional”

    Very clean, neat and tidy room. The hotel upgraded the room for us without request, it was quite surprised when we entered the room. There's free drinks for guest in the lounge, it's really nice and could have a chat with friends in a relax manner. Staff are nice too. Very nice stay here.

    Reviewed December 12, 2018
    9.6
    Exceptional
    Wing from Hong Kong
    Group
    Triple Room - Non-Smoking
    Stayed 3 nights in December 2018

    The location is fine, the public bath is excellent”

    The front desk staff are helpful and polite, speak fluent English. It takes 5-10 mins to the Sapporo station. The public bath on the roof is with excellent view. It includes a small outdoor pool. The room is clean and well designed. Using the different door can separate to different room or toilet. Overall is excellent.

    Reviewed December 08, 2018
    9.6
    Exceptional
    Joe from Australia
    Family with young children
    Executive Twin Room - Non-Smoking
    Stayed 4 nights in November 2018

    Perfect for small families”

    Location wise, it’s located in between odori station and the JR Sapporo station. Room is spacious and comfortable and amenities are perfect. My only complaint are the pillows which had given my wife and I a sore neck.

    Reviewed November 10, 2018
    8.4
    Excellent
    SHUK from Hong Kong
    Couple
    Executive Twin Room - Non-Smoking
    Stayed 2 nights in October 2018

    Good value!”

    We stayed two nights in the hotel for the executive room. It was spacious with two twin beds and sofa area. There were free drinks for each of the guest during 4-7pm everyday. The location of the hotel is reasonable and it is about 10-minute walk to the metro station. There are two nice restaurants just next to the entrance of the hotel and we enjoyed the meals much!

    Reviewed October 19, 2018
    7.2
    Very good
    Ryan from Netherlands
    Couple
    Superior Double Room - Non-Smoking
    Stayed 1 night in June 2019

    Basic no frills”

    Basic no frills hotel. Rooms are decent but small. Didn’t have time to try the rooftop onsen; apparently that’s the headlight for most guests.

    Reviewed July 06, 2019
    9.6
    Exceptional
    LIPING from Taiwan
    Couple
    Stayed 1 night in March 2019

    Great Hotel”

    The part I like the most of this hotel is the spa and the size of the room is big, not like regular Japanese hotel rooms are small. the location is convenient to Sapporo station, and shopping area. the spa facility is clean and convenient to use, we stayed 5 nights and used the spa every day. would recommend this hotel to others.

    Reviewed March 17, 2019
    8.4
    Excellent
    wenlan from United States
    Family with young children
    Quadruple Room - Non-Smoking
    Stayed 4 nights in February 2019

    mixed feeling”

    mattress are very comfortable.. even the sofa bed.. breakfast change a bit daily but not much by 4th day of staying there.. we didn't wanna eat breakfast there hotel is hip and clean.. we are family of four with 2 young kids(3,and 6) the price i paid is more than i would like to pay. but i booked it too late location is not bad.. with few restaurants open late just around the corner..

    Reviewed March 13, 2019
    8.0
    Excellent
    Lynsey from Guam
    Solo traveler
    Twin Room - Non-Smoking
    Stayed 2 nights in October 2018

    Modern but I wouldn’t go again ”

    Clean, modern, and well-located. Staff weren’t really friendly.

    Reviewed June 21, 2019
    9.2
    Exceptional
    DAISHI from Japan
    Couple
    Luxury Room
    Stayed 1 night in May 2019

    Good hotel ”

    I stay at this hotel every time when visiting Sapporo. because it’s good location and good value for money.

    Reviewed May 09, 2019
    8.8
    Excellent
    HO from Singapore
    Solo traveler
    Single Room - Non-Smoking
    Stayed 3 nights in August 2018

    Car Park and Breaskfast”

    I requested for a car park lot for 4 Days and was disappointed that I was unable to get a slot for one of the days 😒 Hotel should look into the breakfast area, it’s getting to crowded to walk and also not enough seats and tables when a big crowd comes along in the morning 😠😠😠

    Reviewed August 21, 2018
    9.2
    Exceptional
    KA from Hong Kong
    Couple
    Double Room with Shower Booth - Non-Smoking
    Stayed 4 nights in August 2018

    Very good location / Free drink is good”

    The location of hotel is very convenient and the staff are very nice. Must introduce - the free drink in afternoon 4-7pm which is not offer coffee or tea, you can try the Japan wine, Italian wine, cocktails and juice ~ unexpected!

    Reviewed August 14, 2018
    12345
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    Cross Hotel Sapporo
    |Excellent 8.6
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Former Hokkaido Government Office Building
    • Sapporo Chuo Bus Terminal is within 0.35 km