Recent customer comments

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Above average



based on 274 reviews
  • Cleanliness 5.2
  • Facilities 6.5
  • Location 6.9
  • Room Comfort/Standard 5.4
  • Service 6.1
  • Value for money 6.0
  • Food/Dining 5.0
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Cyndy from Philippines
Family with young children
Budget Room
Stayed 1 night in May 2014
Not so good
Helpful house keeping, friendly guards, accomodating maintenance man
Upon arrival, no bell boy helped us with our luggages, my husband carried all in. Upon arriving in the reception, the receptionist was not friendly and made us wait for quite some time, saying that Agoda informed them of our stay just at that moment??? The building was old but clean, elevator is a bit scary with its old model buttons. The room was fine, bathroom was clean but not that comfortable. The bed was ok, the Aircon was our major concern since I have my 1 year old babywith us, it was old and not working properly that it totally stopped in the morning that we had to move to another room, thanks to the house keeping for making it easier for us. The TV set was not working in the room where we transferred, so the maintenance had to take the TV away and replace with the set from the room where we left. Check out process was very, very bad!!! No bell boy at all!!! Again, nobody helped my husband with our luggages, no trolley even for pushing so he has to carry everything. The receptionist was unfriendly.
Reviewed June 03, 2014

Christopher from Philippines
Couple
Budget Room
Stayed 1 night in November 2013
I dont recomend this hotel.
none
I dont recommend this hotel, very old building and noisy.
Reviewed May 29, 2014

charles from Philippines
Solo traveler
Deluxe
Stayed 2 nights in May 2014
budget hotel
budget hotel
value for money
Reviewed May 28, 2014

charles from Philippines
Group
Standard
Stayed 1 night in April 2014
low cost hotel
easy acces to airport
its was ok
Reviewed May 28, 2014

Timothy from Australia
Solo traveler
Budget Room
Stayed 1 night in May 2014
Convenient to the Airport
Proximity to the airport, near to the local clubs, Convenience store across the road
I stayed at the Crosswinds Ocean hotel only as an overnight 'airport' room. Taxi from the airport only coast PHP 220 so it was very convenient. There is a fuel station / convenience store across the road so very handy for snacks and drinks. Room was very basic, television was not working, but air-con, comfortable bed and a bathroom was all that was needed, and it was provided. Nightclubs just around the corner makes for a very convenient location for both nightlife, and airport transfers.
Reviewed May 25, 2014

charles from Philippines
Group
Deluxe
Stayed 1 night in April 2014
what you pay is what you get
budget, easy access to airport
it was pleasant and easy access to airport
Reviewed May 23, 2014

Patricia from Philippines
Family with young children
Deluxe
Stayed 1 night in May 2014
Infested
Friendly staff
A mouse came out from under the bed!!!
Reviewed May 22, 2014

Franklin from Canada
Business traveler
Standard
Stayed 1 night in May 2014
very por..place infested with cocoroacers.. kill 3
nothing
terrible..wont recommend to no one... and wont go back
Reviewed May 19, 2014

RONALD from Philippines
Family with young children
Deluxe
Stayed 1 night in April 2014
Our stay wasnt good we are not comfortable at all
Its near the airport
We could have stayed longer f the room was clean. Our stay wasnt good
Reviewed May 02, 2014

julie from Philippines
Family with young children
Budget Room
Stayed 1 night in April 2014
nice and easy to get to the airport
clean,easy access to the airport
check-in is easy...a little too noisy because its alone the road,but its o.k.just want to get my next flight the following morning.easy access to the airport is a good thing,close to everything...i will surely be back again at this hotel.
Reviewed April 27, 2014


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