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8.7

Excellent
6.9% this month
/10
(1,070 reviews)See what guests said
Highly rated by guests – 93% would recommend
Housekeeping23
Swimming Pool10
View9
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
IGA X-press + Liquor

50 m

Crown Casino

180 m

Eve Nightclub

200 m

Southbank Library at Boyd

280 m

Boyd Community Park

310 m

Popular landmarks
SEA LIFE Melbourne Aquarium

580 m

Eureka Skydeck

780 m

National Gallery of Victoria

1.1 km

Block Arcade

1.3 km

Shrine of Remembrance

1.5 km

Closest landmarks
Exhibition Centre Underground Parking

340 m

Melbournestyle

390 m

Melbourne Convention and Exhibition Centre

430 m

Melbourne Altitude Training

430 m

Crown Spa

460 m

Crown Metropol Melbourne

"Arrived early got checked in early which was a bonus check in was fast and easy."

Jose - April 18, 2022
Luxe Twin Room Crown Metropol Melbourne
 Crown Metropol Melbourne
Lobby Crown Metropol Melbourne
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Crown Metropol Melbourne

8 Whiteman Street, Melbourne CBD, Melbourne, Australia, 3006 - See map

Conveniently situated in the Melbourne CBD part of Melbourne, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

Attention

This property is in high demand!

4 travelers have booked today.

Announcements by hotel (1)
Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in, which will be recorded by Crown. Payment in full is required for all accommodation upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. Purchases made throughout the stay must be paid for when ordered. If staying in a premium room type, an additional credit card pre-authorisation of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted. Please note a service fee of 1.2% applies to all credit card transactions. The health and wellbeing of our guests, employees and the wider community is Crown Melbourne’s first priority. Entry is subject to Crown Melbourne’s Conditions of Entry, including Crown’s COVIDSafe Plan and Covid-19 Vaccination Policy, as applicable at the time of entry.
  • 960 meters to public transportation

  • Located in heart of Melbourne

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Value for money8.1
Distance to city center0 km
Location rating9.1
Nearest airportEssendon Airport (MEB)
Distance to airport12.2 km

Rooms available at Crown Metropol Melbourne

Excellent
Room comfort & quality

8.8

Special Offer - Luxe King Room
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Luxe King Room with City View
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Luxe Twin Room
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Loft
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Luxe King Room
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Urban Luxe
...
  • Room size: 47 m²/506 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
city luxe room
...
  • Room size: 38 m²/409 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Apartment
...
  • Room size: 190 m²/2045 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Luxe Room
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Crown Metropol Melbourne?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crown Metropol Melbourne?

For those who wish to drive their own cars, Crown Metropol Melbourne has a car park available for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at Crown Metropol Melbourne?

Crown Metropol Melbourne does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map

Explore the neighborhood

What people love about Crown Metropol Melbourne

  • 9.6

    Exceptional

    "Arrived early got checked in early which was a bonus check in was fast and easy."

    Jose

    |

    April 18, 2022

  • 9.6

    Exceptional

    "Receptionist was lovey."

    Jose

    |

    April 18, 2022

  • 9.6

    Exceptional

    "Can’t complain great weekend will book again."

    Jose

    |

    April 18, 2022

Overall rating:

8.7

Excellent
1,070 reviews
Cleanliness
9.1
Facilities
8.9
Location
9.1
Read all reviews >
What travelers say they love:
We will definitely be back to do this again.
Nikita from Australia
Family with young children
More about Crown Metropol Melbourne

More about Crown Metropol Melbourne

Crown Metropol offers luxury accommodation on Melbourne’s Southbank. Guests have access to an exclusive lounge (open on select days only) and a bar with panoramic city views. Each spacious room features stylish modern décor and spectacular views. Air conditioning and an LCD TV are provided. The bathroom includes an oversized shower, large vanity and a privacy screen. Dining options at Crown Metropol Melbourne include the Mr Hive Kitchen & Bar. The hotel features 2 swimming pools, an indoor sun-deck relaxation lounge and a world-class fitness centre. Crown Metropol is located next to the Crown Entertainment Complex, and opposite Melbourne Convention and Exhibition Centre. It is a 10-minute walk to Southern Cross Station and Docklands.

Show more
Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Swimming Pool

67 mentions

Housekeeping

44 mentions

Breakfast

19 mentions

Food & Dining

18 mentions

Languages spoken

  • English

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Casino
  • Fitness center
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Swimming pool [indoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [on-site]
  • Rental car
  • Valet parking
Food and dining
Restaurants on site

Mr Hive

  • Cuisine: Australian
  • Menu: Buffet
Location
8 Whiteman Street, Melbourne CBD, Melbourne, Australia, 3006
Exceptional
Location

9.1

Airports

  • Essendon Airport (MEB)
    12.2 km
  • Melbourne Airport (MEL)
    20.2 km

Public transportation

  • Southern Cross Railway Station
    940 m
  • Public Transportation Victoria
    980 m

Hospital or clinic

  • Amcal South Melbourne Pharmacy
    530 m

Shopping

  • Block Arcade
    1.3 km

Convenience store

  • 7 Eleven
    580 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • SEA LIFE Melbourne Aquarium
    580 m
  • Eureka Skydeck
    780 m
  • National Gallery of Victoria
    1.1 km
  • Block Arcade
    1.3 km
  • Shrine of Remembrance
    1.5 km
  • Royal Botanic Gardens Victoria
    1.7 km
  • Queen Victoria Market
    2.0 km
  • Melbourne Cricket Ground (MCG)
    2.2 km
  • Melbourne Museum
    2.8 km
  • Melbourne Zoo
    4.7 km

Nearby landmarks

  • IGA X-press + Liquor
    50 m
  • Crown Casino
    180 m
  • Eve Nightclub
    200 m
  • Southbank Library at Boyd
    280 m
  • Boyd Community Park
    310 m
  • Alexandre of Paris Shop
    340 m
  • Exhibition Centre Underground Parking
    340 m
  • Southbank
    350 m
  • Polly Woodside - Melbourne's Tall Ship Story
    380 m
  • Melbournestyle
    390 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Distance from city center0 km
  • Travel time to airport (minutes)20

The property

  • Non-smoking rooms/floorsYes
  • Room voltage240
Property announcements

Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in, which will be recorded by Crown. Payment in full is required for all accommodation upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. Purchases made throughout the stay must be paid for when ordered. If staying in a premium room type, an additional credit card pre-authorisation of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted. Please note a service fee of 1.2% applies to all credit card transactions. The health and wellbeing of our guests, employees and the wider community is Crown Melbourne’s first priority. Entry is subject to Crown Melbourne’s Conditions of Entry, including Crown’s COVIDSafe Plan and Covid-19 Vaccination Policy, as applicable at the time of entry.

Reviews of Crown Metropol Melbourne from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.1
Facilities8.9
Location9.1
Room comfort and quality8.8
Service8.8
Value for money8.1
High score for Melbourne
Rating
9+ Exceptional (326)
8-9 Excellent (156)
7-8 Very Good (133)
6-7 Good (40)
<6 Below Expectation (44)
Time of the year
Mar - May (147)
Jun - Aug (194)
Sep - Nov (149)
Dec - Feb (209)
All guests (1,070)
All room types
All languages

Show reviews that mention 

Showing 699 verified guest comments
12345
9.3
Exceptional
Jason from Australia
Couple
Stayed 1 night in July 2013

Great room, Great location...”

Location, room size, access to casino and other activities

Our one night stay at Crown Metropol was to attend a function within the Crown Casino Complex, and the accomodation added an extra bit of luxary to the night. The hotel is based in an excellent location, providing easy access to the both the Crown complex, and Melbourne CBD. I would highly recommend this hotel, and look forward to staying again in the future...

Reviewed July 23, 2013

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9.3
Exceptional
Nga from Australia
Group
Stayed 1 night in October 2012

Modern hotel with professional service”

Suberb location, nice swimming pool with grand views, many great restaurants and entertainment at doorstep

The Metropol is one of my favourite hotels to stay at in Melbourne. Lovely swimming pool boasting stunning views of Melbourne and everything you need at your doorstep, shopping, restaurants (casual to fine dining), public transport and loads of entertainment within the Crown complex (casino and one of Melbs biggest entertainment venues). There's also a convenience store across the road. Can come and go as you please and there's plenty of privacy. The hotels rooms are very modern and spacious.

Reviewed October 22, 2012

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9.0
Exceptional
Andrew from Australia
Couple
Stayed 2 nights in May 2013

awesome stay”

rooms were spacious, infinity pool and casino!

Had an enjoyable stay at Crown Metropol. The location is fantastic and a walkable distance to Melbourne CBD. The infinity pool on the 27th floor was a nice touch, although lots of screaming kids did sour the mood a bit. Staff were helpful and professional, always welcoming with a smile. Can't fault anything really about the hotel.

Reviewed May 30, 2013

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10.0
Exceptional
Zoe from Australia
Business traveler
Stayed 3 nights in June 2014

Exceeded my expectations”

Attentive and friendly staff, luxury fit out, great food

The Crown has a very good reputation, so I thought I would try them for my latest stay in Melbourne. They exceeded their reputation in my opinion. From the moment I arrived the staff were very attentive and friendly, the hotel was clean and beautifully designed, the room service was quick and the food was delicious. The location is great, attractions are at your door step, trams to the city are a short walk away. I would highly recommend staying at the Crown Metropol as I intend to stay with them again.

Reviewed June 29, 2014

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9.0
Exceptional
Grace from Australia
Couple
Stayed 3 nights in October 2012

Great location with lovely spacious rooms. ”

location, spacious rooms and a great place to enjoy a night out.

Our stay at the Crown Metropol Hotel in Melbourne was very enjoyable. We found that it catered for a range of age groups allowing choices of how to spend time within the hotel. We found the staff at the hotel to be very friendly and helpfull. We dined at three restaurants, all serving very delicious meals. We would recommend the hotel to our friends for a short stay whilst in Melbourne.

Reviewed November 02, 2012

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9.3
Exceptional
steven from Australia
Couple
Stayed 1 night in May 2011

Very spacious room”

Excellent location

My stay at the Crown Metropol way without doudt excellent . The hotel is in a great position in central Melbourne. Other great features are that there is many restaurants near by with many shopping outlets close by aswell. The room itself was very clean and had a great view. I will absolutely by staying here again and will be recommending the hotel to family and friends. Thanks again for the experience.

Reviewed May 24, 2011

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9.3
Exceptional
Jasin from Indonesia
Group
Stayed 2 nights in November 2012

great rooms but a littlle far from cbd”

amenities,smells,looks v new,great lobby,5 mins walk from casino

The whole stay was great. Since we got 4 adults. This was probably the best deal, bcoz crown allows 4 ppl in a bedroom(2queen size bed). Only complain is the general location. As this crown metropole resides at the very end of the crown casino strips. Otherwise it would have been the best hotel in Melbourne.

Reviewed November 08, 2012

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9.3
Exceptional
Saranya from Thailand
Business traveler
Stayed 3 nights in May 2011

nearby melbourne exhibition & convention centre”

spot for shopping and dinning at crown casino & dfo shopping complex

crown metropol hotel is excellent choice for business traveller who attend exhibition and convention at melbourn exhibition and exhibition centre. within 5 to 10 mins, the guest could reach the dfo shopping complex, melbourne aquarium, crown entertainment & restaurant complex.

Reviewed May 12, 2011

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8.7
Excellent
Vincent from Indonesia
Couple
Stayed 3 nights in August 2012

WOWWW Jawdropping stuff!! ”

Casino, Restaurant, Shopping, Yarra River

Stay 3 nights at Crown Metropol and it is mind-blowing. I pay per night at worth every penny. Room is big but not sure about bathroom. In my opinion, when you have spent million and million of dollars to built a hotel, might as well put an extra effort on bathroom designs because it's kind of plain and ordinary. However, I'm not too disappointed because satisfied with the rooms, bed is very comfortable. Location is just few tram stop from CBD. And tram stop is just across the road. So it's very convenient. If you go to level one, there's a bridge that takes you to the Casino, Village Cinema and Shopping outlets, although not many (including brands like LV, Prada). Then from the Casino, they have amazing restaurants inside and outside the casino and also food court. Food court meals are also delicious. Overall I'm very satisfied with my Stay at Crown Metropol

Reviewed August 30, 2012

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9.7
Exceptional
Elizabeth from Australia
Family with teens
Stayed 2 nights in July 2013

Fantastic experience”

Great rooms, wonderful facilities, friendly staff

Our stay was wonderful. The staff were very friendly and helpful. The room was tastefully decorated and comfortable. The pool and spa area on 27th floor have spectacular views over the city. We have stayed a few times at Crown Metropol and it is definitely our favourite hotel ion Melbourne.

Reviewed July 17, 2013

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9.7
Exceptional
Brett from Australia
Solo traveler
Stayed 1 night in August 2011

Modern, spacious and close to everything”

Location, Pool Level

can't get enough of the metropol! rooms are huge, modern and comfortable. hotel is located within walking distance of all of melbourne's attractions and connected by walkway to crown casino. pool level is amazing and room service can't be beaten. my favorite hotel in melbourne by far.

Reviewed August 24, 2011

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10.0
Exceptional
Rachael from Australia
Couple
Stayed 1 night in June 2012

Beautiful hotel and superb service”

Roof top pool and location

we absolutely loved it! crown metropol is one of our favourite hotels in melbourne. rooms are beautiful and service is superb from reception to valet parking men. absolutely recommend it and we will be going back, sson i hope!!

Reviewed July 04, 2012

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9.3
Exceptional
Tin from Hong Kong SAR, China
Couple
Stayed 1 night in August 2010

By the River”

Brand new hotel connecting to vibrant riverside leisure activities
More staff required at reception at peak hours

This is a modern futuristic hotel and the room is of a very high standard and services excellent. The hotel connects very well to the neighbouring Crown Casino - which is much more than just a casino but with features like cinemas, shops, an international food court, decent indoors and outdoors cafes and restaurants, etc, alongside the South Bank of the Yarra River which is full of activities. It is also within walking distance of the National Gallery of Victoria - an excellent museum - and the Melbourne Aquarium. Tram stations are very close by and one can easily get into other parts of town.

Reviewed August 12, 2010

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10.0
Exceptional
Ke from China
Business traveler
Luxe King Room
Stayed 1 night in October 2016

One of the best hotel I stayed”

Crown Metropol is one of the best hotel I have ever used and it gave me good memory about Melbourne, I have a pitty, I haven't got any chance to use its breakfast. All my travel goes to airport early next morning.

Reviewed November 03, 2016

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9.0
Exceptional
Matt from Australia
Couple
Stayed 1 night in January 2014

A relaxing getaway”

Great staff, comfortable rooms and great location

This was our 3rd stay at Crown Metropol and once again it did not disappoint. From arrival staff provide a friendly, welcoming experience & a seamless check in. Rooms are well appointed, beds very comfortable and there are plenty of options to eat & drink well within the Crown complex. My wife also enjoyed some treatments at the Isika spa which she described as heavenly. We would not hesitate to recommend Crown Metropol & look forward to our next visit.

Reviewed January 15, 2014

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8.8
Excellent
NEIL from Australia
Couple
Stayed 1 night in December 2020

Excellent”

The Crown Metropol is a lovely motel. The rooms are well maintained and modern.If you are going to the casino it is perfect but if you are visiting the city it is a little far out, you need to make use of the Melbourne Trams. Overall i give it a 4/5.

Reviewed December 17, 2020

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10.0
Exceptional
Maree from Australia
Couple
Stayed 1 night in February 2011

Fantastic hotel and great location.”

Beautiful room, great views, friendly service, clean, walking distance to various activities.

it was my husband's 50th birthday and i wanted to take him somewhere special as a surprise. i put the address in the gps and he followed the directions. the build-up was worth it. the hotel is sleek, clean and friendly. the room was beautiful and felt luxurious. i had told the staff it was my husband's birthday and please give us a room with a great view and they were happy to comply. plus we got a knock on the door sometime after we arrived and were treated with a bottle of champagne and chocolates compliments of the house... that was a really nice touch and very much appreciated. we loved our stay at the crown metropol.

Reviewed February 22, 2011

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9.7
Exceptional
Kathryn from Australia
Couple
Stayed 1 night in June 2013

Relaxing, comfortable & enduldging.”

Great design, comfortable rooms & great service.

We thoroughly enjoyed our stay at the crown metropol. The hotel boasts its great architectural design in every detail. The room was a great size with lovely finishes of the design and presentation. It had a great view of the city of southbank and a comfortable bed with a stunning bathroom. The service from the staff was impeccable. We were so impressed when we got back to our room later to find a complementary bottle of champagne and chocolates. Overall we were very happy with our stay and would definitely recommend anyone to stay here.

Reviewed June 17, 2013

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9.7
Exceptional
Andrea from Australia
Family with teens
Stayed 2 nights in June 2013

Fantastic!”

Lovely view of the city, close to shopping and entertainment, family friendly

I recently stayed two nights at the Crown Metropol Hotel. The room was beautiful and very clean with a great view of the city. So close to awesome shopping, restaurants and entertainment.The staff were friendly and helpful. We didn't want to leave!! The only negative would be that our room was not ready even though we arrived more than half an hour after available check in time. I would absolutely recommend staying there and I am hoping to stay there again in the near future.

Reviewed June 16, 2013

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8.0
Excellent
Hse from Malaysia
Couple
Stayed 2 nights in October 2011

Gorgeous Hotel”

Location

Wife and i spent one night at the Crown Metropole, and regretted that we didnt stay longer. The rooms are sizeable and very comfortable. Its located on the furthest end of the Crown Entertainment Complex (closer to the South Melbourne side). Thats good as its away from the busy crowds you notice on the main part of the complex. But, it is quite a walk to the lovely restaurants that is housed in the Crown complex.

Reviewed January 16, 2012

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