Capital O 401 Crown Palace Hotel

18, Sheikh Khalifa Bin Zayed St, Ajman, Ajman City Center, Ajman, United Arab Emirates
Capital O 401 Crown Palace Hotel
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Bedroom Capital O 401 Crown Palace Hotel
Lobby Capital O 401 Crown Palace Hotel
Lobby Capital O 401 Crown Palace Hotel
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6.5
Good
/10
(2232 reviews)See what guests said
See map
7.2
Very good
Location rating score
Very good location
Parking
FREE
  • Al Nuaimia Mosque650 m
  • Nour Al Kawthar Mall1.13 km
  • Al Jarah Cultural Center1.29 km
  • Ajman Fish Market1.38 km
  • Safeer Mall1.6 km
  • Rashidiya Ladies Park1.99 km
  • Ajman City Centre2.17 km
  • Ajman Museum3.06 km
  • Ajman Beach3.92 km
  • Ajman China Mall6.34 km
  • Highlights and ratings

    3-star Hotel
    Free Wi-Fi

    5 travelers are looking at this property right now

    Book now before it's too late!

    "The rooms were clean, staff were helpfull ad cooperative in all the manners, the location was close to many resturants and easy to reach."
    Haitham - November 5, 2017
    Good service
    6.3 rating for service
    Good comfort
    6.2 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Laundry service

    • Smoking area

    Property ranking|Compared to 105 Ajman properties
    See all rankings
    Room size
    63 sqm.
    Review score - United States
    3.6/10
    Location score
    7.2/10
    Room comfort score
    6.2/10
    Bigger than
    92
    %
    of Ajman properties
    Better than
    90
    %
    of Ajman properties
    Better than
    86
    %
    of Ajman properties
    Better than
    86
    %
    of Ajman properties
    Value for money6.7
    Distance to city center2 KM
    Location rating7.2
    Nearest airportSharjah International Airport (SHJ)
    Distance to airport9.7 km

    Rooms available at Capital O 401 Crown Palace Hotel

    Two Bedroom Suite
    Two Bedroom Suite
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds and 1 king be...
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    One Bedroom Suite
    One Bedroom Suite
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 king bed
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    Deluxe Studio
    Deluxe Studio
    ...
    • Room size: 15 m²/161 ft²
    • City view
    • 1 king bed
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    studio standard
    studio standard
    ...
    • Room size: 25 m²/269 ft²
    • Pool view
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    Three-Bedroom Apartment
    Three-Bedroom Apartment
    ...
    • Room size: 130 m²/1399 ft²
    • 3 bathrooms
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    Deluxe Twin Studio
    Deluxe Twin Studio
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 2 single beds
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    Executive Suite
    Executive Suite
    ...
    • Room size: 22 m²/237 ft²
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    Suite Deluxe
    Suite Deluxe
    ...
    • Room size: 60 m²/646 ft²
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    Executive Family Suite
    Executive Family Suite
    ...
    • Room size: 28 m²/301 ft²
    Enter dates to see prices
    Deluxe King
    Deluxe King
    ...
    • Room size: 15 m²/161 ft²
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    What people love about Capital O 401 Crown Palace Hotel

    • 8.4
      Excellent
      Location

      "Nice hotel great location"

      Mansoor

      |

      November 27, 2016

    • 9.6
      Exceptional
      Staff 

      "Friendly staff."

      irish

      |

      May 3, 2017

    • 6.8
      Good

      "Overall ok!"

      Yayu

      |

      April 12, 2017

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    More about Capital O 401 Crown Palace Hotel

    More about Capital O 401 Crown Palace Hotel

    9.2
    Exceptional

    "Good place for a weekend stay."

    Sebastian

    |

    September 14, 2016

    Description

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    Most talked about facilities

    Housekeeping
    12 mentions
    Internet
    5 mentions
    Swimming Pool
    3 mentions
    Breakfast
    2 mentions

    What they offer

    10.0
    Exceptional

    "Good hotel and nice view"

    OMAR

    |

    July 24, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    What guests think of this property

    Overall rating
    6.5
    Good
    From 2232 reviews
    Provided by verified guests of
    Agoda Reviews (412)Booking.com Reviews (1820)
    Rating via Agoda6.4
    /
    10
    Cleanliness6.1
    Facilities5.6
    Location7.2
    Room comfort and quality6.2
    Service6.3
    Value for money6.7
    High score for Ajman

    Most helpful reviews for Capital O 401 Crown Palace Hotel

    Couple
    Stayed 1 night in July 2019
    Excellent8.4
    It was good to stay in crown palace hotel.i will definitely extend my visit to same hotekAir conditios in loby are really low and saw many guests sweating and i had to wait for almost an hour to check in and was provided twin bed instead of single..but overall,they have got good service and it has become one of my favourite hotel to stay.
    Fahadfrom United Arab EmiratesReviewed July 14, 2019
    Business traveler
    Stayed 1 night in July 2019
    Review score2.0
    Crown palace hotel is the worst Poor cleanness and customer treatment The rooms I was offered were either hot because the AC is broken or come with complimentary bad smell from the bathroom. And when you ask for help they ignore you as much as they can..
    Walidfrom United Arab EmiratesReviewed July 11, 2019
    Couple
    Stayed 1 night in July 2019
    Exceptional10.0
    goodlike it
    Jasimfrom United Arab EmiratesReviewed July 18, 2019
    Business traveler
    Stayed 4 nights in July 2019
    Review score4.4
    Big lobby, decent room, tiny bathroom and toilet, NO not recommendable Very time toilet and bathroom, engineer must be crazy who built that, no service from any one, just big lobby, but dirty towels, cleanliness is bad, something really wrong with the hotel
    Jabarullahfrom United Arab EmiratesReviewed July 19, 2019
    Business traveler
    Stayed 1 night in July 2019
    Exceptional10.0
    Nice HotelGood stay. Nice location.
    Davidfrom IndiaReviewed July 10, 2019

    Reviews of Capital O 401 Crown Palace Hotel from real guests

    Overall rating
    6.5
    Good
    From 2232 reviews
    Provided by verified guests of
    Agoda Reviews (412)Booking.com Reviews (1820)
    Rating via Agoda6.4
    /
    10
    Cleanliness6.1
    Facilities5.6
    Location7.2
    Room comfort and quality6.2
    Service6.3
    Value for money6.7
    High score for Ajman
    Rating
    9+ Exceptional (30)
    8-9 Excellent (18)
    7-8 Very Good (35)
    6-7 Good (38)
    <6 Below Expectation (108)
    Time of the year
    Mar - May (45)
    Jun - Aug (50)
    Sep - Nov (62)
    Dec - Feb (72)
    All guests (412)
    All languages

    Show reviews that mention 

    Showing 229 verified guest comments
    12345
    8.4
    Excellent
    Fahad from United Arab Emirates
    Couple
    Stayed 1 night in July 2019

    It was good to stay in crown palace hotel.i will definitely extend my visit to same hotek”

    Air conditios in loby are really low and saw many guests sweating and i had to wait for almost an hour to check in and was provided twin bed instead of single..but overall,they have got good service and it has become one of my favourite hotel to stay.

    Reviewed July 14, 2019
    2.0
    Walid from United Arab Emirates
    Business traveler
    Stayed 1 night in July 2019

    Crown palace hotel is the worst ”

    Poor cleanness and customer treatment The rooms I was offered were either hot because the AC is broken or come with complimentary bad smell from the bathroom. And when you ask for help they ignore you as much as they can..

    Reviewed July 11, 2019
    10.0
    Exceptional
    Jasim from United Arab Emirates
    Couple
    Stayed 1 night in July 2019

    good”

    like it

    Reviewed July 18, 2019
    4.4
    Jabarullah from United Arab Emirates
    Business traveler
    Stayed 4 nights in July 2019

    Big lobby, decent room, tiny bathroom and toilet, NO not recommendable ”

    Very time toilet and bathroom, engineer must be crazy who built that, no service from any one, just big lobby, but dirty towels, cleanliness is bad, something really wrong with the hotel

    Reviewed July 19, 2019
    10.0
    Exceptional
    David from India
    Business traveler
    Stayed 1 night in July 2019

    Nice Hotel”

    Good stay. Nice location.

    Reviewed July 10, 2019
    2.0
    Mohamad
    Business traveler
    Stayed 1 night in July 2019

    Acceptable”

    The fridge not working Staff not smiling Very difficult to ask the receptionist any service no clean and very small room

    Reviewed July 23, 2019
    3.6
    Sayeed from United Kingdom
    Solo traveler
    Stayed 11 nights in June 2019

    Avoid”

    First, I was given placed in a room where the shower had a door missing the consequently the whole bathroom floor was wet and slippery. There were no mat on the floor. It took me nearly an hour to have the room changed to another which was only a slight improvement from the previous one. This room had two sliding doors on the shower but they never properly closed. There seems to be some type of flies that fester in the bathroom. You would need to keep the bathroom door closed at all times just so that these flies are not in the room. No amount of polite complaining makes any difference.

    Reviewed July 11, 2019
    6.0
    Ramesh from United Arab Emirates
    Couple
    Stayed 1 night in July 2019

    Hotel is good location,”

    My holiday is good, I enjoy so much myself with my friends. Crown place hotel is good location in Ajman. Hotel room is clean my room was 1506 and 1513 two rooms. I would like to inform hotel manager when check in 1513 , Fridge is not working ,survice is so slow. Receptionist boy from Punjab India he is new but so polite and helpful. Room service boy from Nepali he is super excellent. One boy who make me so room he is not really good.i have so many good and bad experience.

    Reviewed July 09, 2019
    5.6
    yousuf from Oman
    Business traveler
    Stayed 1 night in April 2019

    Good hotel but ”

    The hotel is good but the have one issue in my all visit my booked there 4 times & they have the same problem the staff distracted with customers they try to help and finish all the customer in one time and that led to lost control in the reception area . They hold too many customers at one time make waiting for a long time with them. The staff they should finish the customers one by one then they can move to the next not too holed all the booking and start to get distracted . They don't have to worker to park the vehicles or control the front side at least if the customer have booking they need to allow to him to park in the parking area not if small area in front the hotel yard making all the front side full with vehicles

    Reviewed April 08, 2019
    10.0
    Exceptional
    elvis from United Arab Emirates
    Couple
    Stayed 1 night in July 2019

    Exceptional”

    Crown plaza is a place to be

    Reviewed July 07, 2019
    10.0
    Exceptional
    Noor
    Couple
    Stayed 1 night in July 2019

    Normal ”

    Amazing nice

    Reviewed July 07, 2019
    6.0
    Dena from United Arab Emirates
    Couple
    Stayed 1 night in June 2019

    Horrible customer service ”

    Good location, basic facilities but if you call to ask for a towel or extra glass they never come They took my ID card at check in and told me they will bring it back in 10 minutes, but they never did. Had to go down myself to get it later

    Reviewed June 23, 2019
    5.2
    Aboobakr from United Arab Emirates
    Couple
    Stayed 1 night in June 2019

    .”

    Staff are all good they are helpful and approchable but when it comes.to faciliry this hotel has poor ratings. - our AC is not cooling Door knobs are broken Towels are too old. We plan to have a rest and good sleep but because of AC we didnt sleep well.

    Reviewed June 12, 2019
    4.0
    Meerim from United Arab Emirates
    Solo traveler
    Stayed 1 night in June 2019

    Acceptable”

    The worst hotel ever.

    Reviewed June 04, 2019
    2.8
    Walid
    Business traveler
    Stayed 1 night in May 2019

    It was so dirty, all kind of insects were all around the room also the smell was horrible ”

    It was so dirty, all kind of insects were all around the room also the smell was horrible

    Reviewed May 11, 2019
    7.6
    Very good
    Alex from United Arab Emirates
    Couple
    Stayed 1 night in June 2019

    Very nice atmosphere around and good view from outside”

    Value for money

    Reviewed July 09, 2019
    5.2
    Owais from Pakistan
    Business traveler
    Stayed 1 night in April 2019

    Pathetic Service/Staff”

    > They hardly answer the phone on reception. > 2 Rude time wasters at reception: Julious & Zaheer (as per their name badges) Wasted more then an hour to arrange to heat Food. Mr. Julious 1st told me that they will send an Oven to my room Which after 45 minutes & 2 follow up walks to reception, i was told they do not have an oven & someonne will come to my room & take my food. and after 20 minutes no one arrived. Clearly slow pathetic service & dumb staff. However, young Indian staff on reception early Morning was very very helpful and kind while checking in.

    Reviewed April 26, 2019
    3.6
    Tareq from United Arab Emirates
    Solo traveler
    Stayed 1 night in April 2019

    very bad room ”

    I was to get injured due to bad bathroom shower box . It was semi broken and subject to fall easily . Fungus in barroom . very bad painting . Disappointed as I feel I paid for nothing . I have evidence photos

    Reviewed April 20, 2019
    4.4
    Ali from United Arab Emirates
    Solo traveler
    Stayed 1 night in April 2019

    It's not satisfactory. I.e no parking, bathroom small and old towels ”

    The hotel needs to get renovated to look more modern like from outside. Insufficient number of staff those needs training . Small bathroom with old towels you can not use them. No enough parking so we park outside. It could suite people with limited budget but you can not name it as budget hotel cause there is standards on that as well however it's not reachable here.

    Reviewed April 06, 2019
    9.2
    Exceptional
    Inam from United Arab Emirates
    Group
    Stayed 1 night in June 2019

    Abc”

    Abc

    Reviewed June 07, 2019
    12345
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    • Very good location
    • Al Nuaimia Mosque