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Crown Prince Surabaya Hotel

"Friendly staffs, great location and value for money."

yully - December 26, 2020
Comfy Room - Guestroom Crown Prince Surabaya Hotel
Lobby Crown Prince Surabaya Hotel
Lobby Crown Prince Surabaya Hotel
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Crown Prince Surabaya Hotel

Basuki Rahmat 123-127, Surabaya Center, Surabaya, Indonesia, 60271 - See map
Free Wi-Fi
See map
Popular landmarks
Monkasel (Submarine Monument) 750 m
Tunjungan Plaza 800 m
Bungkul Park 2.3 km
Tugu Pahlawan 2.8 km
Suramadu National Bridge 2.8 km
Surabaya's Zoo 2.9 km
Surabaya Town Square 2.9 km
Sampoerna Museum 4.5 km
Pakuwon Food Festival 6.7 km
Masjid Nasional Al Akbar Surabaya 7.9 km
Nearby landmarks
Graha Bumi 80 m
Eva Air 140 m
Cathay Pacific Office 140 m
HSBC Bank 140 m
Singapore Air 200 m
Embassy of United Kingdom 230 m
Consulate of Canada 240 m
Malaysia Air 350 m
The TV Bar 360 m
Taman Keputran 370 m

8.6

Excellent

Location rating score

Inside city center
Popular neighborhood
ParkingFREE
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • Airport transfer

  • Located in heart of Surabaya

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Blackout curtains

Your dates are popular among travelersUsers are booking a place in Surabaya every 2 minutes on Agoda.com
Value for money8.0
Distance to city center6.9 km
Location rating8.6
Nearest airportJuanda International Airport (SUB)
Distance to airport13.0 km

Rooms available at Crown Prince Surabaya Hotel

Very good
Room comfort & quality
7.8
Charm Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Cozy Double
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 1 king bed
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Cozy King Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 king bed
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Cozy Twin Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 2 single beds
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Comfy Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed
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Charming Room
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 king bed
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Classy Suite
...
  • Room size: 52 m²/560 ft²
  • Shower
  • 1 king bed
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Comfy Room
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 king bed
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Classy
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
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Cozy Twin Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Crown Prince Surabaya Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crown Prince Surabaya Hotel?

A stay at Crown Prince Surabaya Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Crown Prince Surabaya Hotel has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Crown Prince Surabaya Hotel?

Wake up to a great buffet breakfast at Crown Prince Surabaya Hotel.

What are my dining options at Crown Prince Surabaya Hotel?

Crown Prince Surabaya Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Crown Prince Surabaya Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Crown Prince Surabaya Hotel. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, in-house planning and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Crown Prince Surabaya Hotel?

On-site venues and convenient event services make Crown Prince Surabaya Hotel an ideal choice for hosting events such as corporate events and meetings. All available venues come in different styles and sizes and can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Crown Prince Surabaya Hotel?

Crown Prince Surabaya Hotel does permit smoking in some areas and is not 100% smoke-free.

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What people love about Crown Prince Surabaya Hotel

  • 10.0

    Exceptional

    "Thank you for warm welcome and nice room."

    Bayu

    |

    November 24, 2020

  • 10.0

    Exceptional

    "I got very amazing view from 18th floor."

    Bayu

    |

    November 24, 2020

  • 8.0

    Very good
    Staff 

    "The staff also kind and near to mall."

    Heni

    |

    July 22, 2019

Property ranking|Compared to 706 Surabaya properties
See all rankings
Room comfort score
7.8/10
Room size
32 sqm.
Location score
8.5/10
Service score
8/10
Better than
95
%
of Surabaya properties
Bigger than
94
%
of Surabaya properties
Better than
86
%
of Surabaya properties
Better than
80
%
of Surabaya properties
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Overall rating:

8.1

Excellent
1,235 reviews
Cleanliness
8.1
Facilities
7.6
Location
8.6
Read all reviews >
What travelers say they love:
Strategic location in Surabaya city center.
Dody from Indonesia
Business traveler
More about Crown Prince Surabaya Hotel

More about Crown Prince Surabaya Hotel

When visiting Surabaya, you'll feel right at home at Crown Prince Surabaya Hotel, which offers quality accommodation and great service. Only 21.7 km away, this 4-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Crown Prince Surabaya Hotel offers impeccable service and all the essential amenities to invigorate travelers. Top features of the hotel include 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, free welcome drink, slippers, towels, closet. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, outdoor pool, spa, massage, pool (kids). Enjoy unparalleled services and a truly prestigious address at the Crown Prince Surabaya Hotel.

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Most talked about facilities

Breakfast

56 mentions

Housekeeping

52 mentions

Food & Dining

13 mentions

Swimming Pool

10 mentions

What they offer

9.6

Exceptional
Cleanliness

"Pros : clean room, fast check in/check out."

yully

|

December 26, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Crown Prince Surabaya Hotel from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.1
Facilities7.6
Location8.6
Room comfort and quality7.8
Service8.1
Value for money8.0
High score for Surabaya
Rating
9+ Exceptional (195)
8-9 Excellent (144)
7-8 Very Good (251)
6-7 Good (92)
<6 Below Expectation (106)
Time of the year
Mar - May (215)
Jun - Aug (218)
Sep - Nov (175)
Dec - Feb (180)
Don't miss out!Users are booking a place in Surabaya every 2 minutes on Agoda.com
All guests (1235)
All room types
All languages

Show reviews that mention 

Showing 788 verified guest comments
12345
9.6
Exceptional
arunkumar from India
Solo traveler
Cozy Double
Stayed 3 nights in June 2016

Good Location and excellent customer service”

The reception staff Ms Meya think the name is correct :) she is very polite ,professional and with smile always . Ms Meya doing a wonderful job keep up the work .The hotel location is good and the afternoon tea was good.Overall the stay was pleasant .when is visit Surabaya again sure will stay in hotel crown prince

Reviewed June 22, 2016

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9.0
Exceptional
Samir from Algeria
Business traveler
Cozy Double
Stayed 2 nights in May 2014

Great Value For Money!!!”

Friendly staff, clean rooms, great location

The hotel is new, so as expected it's clean and smells good. It's close to a shopping mall (Around 10 min walk) and not far from the city centre. There was free WiFi, although the signal was weak from my room, but it wasn't too bad. The staff were very friendly and helpful. The bathroom was a little small, but clean. Overall, the hotel was nice and cosy and great value for money, but don't expect too much from it. After all, it's a 4 star hotel (3 stars for my standards), with an affordable price. I would go there again, but I recently found out that Ibis Hotel, not far from Crown Prince Hotel is better and cheaper.

Reviewed September 03, 2014

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7.6
Very good
Robin from Indonesia
Couple
Cozy Double
Stayed 1 night in August 2017

Very beautiful hotel, nice and clean”

Crown Prince Surabaya Hotel is a very nice hotel. Modern, clean, friendly staff, nice pool, very delicious breakfast with lots of choice and a beautiful view over Surabayas business district. The roomservice was also quick and had nice dishes. A few small points for improvement: staff could use some basic English lessons, the gym is not very impressive and there is not much to do in the neighboorhood. However, I would definitely recommend this hotel when you are visiting Surabaya for a couple of days!

Reviewed August 04, 2017

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7.6
Very good
Ferry from Indonesia
Solo traveler
Cozy Double
Stayed 3 nights in April 2017

Pleasurable 2nd stay”

My second stay at Crown Prince Surabaya was very pleasureable as the service given was consistently delightful as they were given on my previous stay. Really appreciated the room given with a beautiful city view on 15th floor. Morning breakfast service was as nice as ever during my stay. Couple of notes: I still find some ants investation though it was better then my previous stay. Another note is that I found a pretty big tear on the window's sheer curtain. Overall, I must say that I really had a good time staying at The Crown Prince. I will definitely come again on. Keep up the good work! :)

Reviewed April 07, 2017

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8.7
Excellent
Marietha from Indonesia
Couple
Cozy Double
Stayed 2 nights in September 2014

New Building & Nice Hotel”

Location, View, Food and Price

We stayed 2 nights and really comfortable, as its located at Surabaya Centre. It is so close to Tunjungan Plaza and other spot of Surabaya. The hotel is nice as it is four star with cheap price, new building, and i got Surabaya centre's view. The food also delicious, especially Bubur Madura. If i came to Surabaya, i will stay again at this hotel.

Reviewed December 01, 2014

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8.0
Excellent
Adriana from Indonesia
Couple
Comfy Room
Stayed 1 night in April 2015

Nice and comfy hotel”

Clean, comfortable, great location, good food

We had a great short stay in Surabaya. Location of the hotel is in the center of the city. The hotel facility is pretty new thus the overall stay was pleasant. Variety at breakfast is also great, we would love to come back again to Crown Prince in future.

Reviewed May 13, 2015

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9.0
Exceptional
JEFERY from Indonesia
Business traveler
Cozy Twin
Stayed 1 night in June 2014

Great Business Hotel at Convenient Location”

Spacious bedroom; Good amenities; Great location

I enjoyed my stay at Crowne Price Hotel. It is very convenient to get around town of Surabaya if you stay at this hotel.

Reviewed November 16, 2014

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10.0
Exceptional
Rudolf from Indonesia
Couple
Comfy Room
Stayed 1 night in October 2016

Nice 4star hotel”

The location of this hotel is near to tunjungan plaza and located in the center of surabaya. The hotel is nice, comfortable bed. But the breakfast is not too good. Definitely will be back to this hotel again.

Reviewed October 11, 2016

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7.7
Very good
lodewyk from Indonesia
Business traveler
Cozy Double
Stayed 2 nights in May 2014

New hotel”

Clean,friendly stuff,comfort bed

Crown prince hotel is a new hotel in surabaya...they just open on April 2014...the room little bit small...but interior not bad....comfort bed...and clean bathroom...over all is nice to stay at crown prince hotel

Reviewed May 16, 2014

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9.6
Exceptional
Ajmal from United States
Couple
Cozy Twin
Stayed 1 night in November 2018

My experience at crown prince was outstanding. The staff was really nice and friendly. ”

If you're planning on staying in surabaya I highly recommend crown prince.

Reviewed November 15, 2018

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9.6
Exceptional
venna from Indonesia
Business traveler
Cozy Twin
Stayed 2 nights in July 2017

Nice short gateway with cozy stay”

I'm statisfied with the hotel service while staying in Surabaya. The staffs were nice and friendly. The rooms were clean and comfort. Well, my little suggestion is to have more improvement about the food & service at the breakfast restaurant. Thank you

Reviewed July 30, 2017

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10.0
Exceptional
oky from Indonesia
Business traveler
Cozy Twin
Stayed 1 night in October 2018

Recommended hotel and position very nice near center of Surabaya city”

Move move time for holiday let's go to crown prince surabaya

Reviewed October 28, 2018

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10.0
Exceptional
Yudi from Indonesia
Family with young children
Comfy Room
Stayed 2 nights in July 2017

Great Hotel...Great Hospitality...Excellent Location”

Great Hotel location in Surabaya prime area...Easy to access any leisure location in center surabaya...Lovad to back again

Reviewed July 10, 2017

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9.7
Exceptional
Paula from Australia
Couple
Cozy Double
Stayed 2 nights in April 2015

Close to shopping”

Location staff price

Our stay at the Crown Prince was quite comfortable, no fridge in the room would be the only thing I would suggest they rectify, particularly for a 4 star Hotel

Reviewed May 09, 2015

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7.0
Very good
Dewi from Indonesia
Group
Cozy Double
Stayed 2 nights in November 2014

Prime location but room too minimalist”

Location, location, location

Staying at the Crown Prince Hotel Surabaya was a nice experience, but it could be better if only the room interior was warmer and not too minimalist. Good value for money considering its prime location at the centre of Surabaya; with close proximity to Tunjungan Plaza, the city's shopping landmark. Best for group/small family/business, definitely not for romantic getaway.

Reviewed November 17, 2014

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10.0
Exceptional
John from United Kingdom
Solo traveler
Classy
Stayed 1 night in May 2015

Excellent staff and value for money”

value, staff, location

This really is superb value. Clean and comfortable rooms, with staff who make the effort to be friendly and remember your name. Rooms are sizeable and well maintained. Plus there are reliable Bluebird taxis outside. Only 10 to 15 mins walk from Tunjungan Plaza. For a good stay in Surabaya this is highly recommended.

Reviewed May 16, 2015

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9.2
Exceptional
Jumianto from Indonesia
Solo traveler
Cozy Twin
Stayed 2 nights in April 2016

Strong & Fast Wifi, Walking distance to Tunjungan Plaza, Easy to find food”

I love the speed of the wifi, very suitable for business traveler. Located in the heart of the city, it is easy to find taxi. In fact, there are taxis ready at all time in the lobby. Quite close to Tunjungan Plaza, walking distance approximately 10-15mins. Not too bad. Within the vicinity there are lots of ATMs, Bank and foods. Lovely stay and definitely will be one of my choice if I am going to visit Surabaya again. Swimming pools is small and there is a mini gym too.

Reviewed May 15, 2016

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8.0
Excellent
Yenny from Indonesia
Couple
Cozy Twin
Stayed 1 night in September 2015

Surprisingly Satisfied”

Modern look, comfort, convenience to Tunjungan Plaza

We were surprisingly satisfied at how nice and comfortable the rooms at Crown Prince were coming in via Bali and not expecting much from Surabaya.

Reviewed September 30, 2015

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7.0
Very good
Edward from Indonesia
Family with young children
Cozy Double
Stayed 1 night in July 2015

Nosy At Night”

Staffs are attentive, clean, and easy to reach

It was my first time staying at Crown Prince Surabaya Hotel. It could have been a better experience if the surrounding was quieter because I found the noise from passing-by motorcycles on the street disturbing enough at night when I tried to get some sleep. Other than that, it was okay.

Reviewed July 27, 2015

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8.0
Excellent
Gerben from Netherlands
Solo traveler
Cozy Twin
Stayed 1 night in April 2016

Nice hotel for a night or two”

Room is clean and comfortable with a nice view, good selection of tv channels. Breakfast is a bit expensive but a lot of choice (and in the end they didn´t charge me for it although I booked a room only). Food from room service is also overpriced for what it is. Staff is very friendly and helpful. They searched for a new charger cable and delivered it at my room when mine didn´t work! Pool also nice. Location in Surabaya is good, though not so much for tourists as it is in the business district. But Surabaya is no tourist city anyway.

Reviewed May 03, 2016

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