Very good 7.8
Based on 480 reviews

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About Crown Prince Surabaya Hotel


Nestled in the heart of Surabaya Center, Crown Prince Surabaya Hotel is an ideal spot from which to discover Surabaya. Only 21.7 km away, this 4-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Crown Prince Surabaya Hotel ensure a pleasant stay for guests. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fax machine, photocopying can be enjoyed at the hotel.

Guests can choose from 211 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's recreational facilities, which include outdoor pool, spa, massage, pool (kids) are designed for escape and relaxation. Crown Prince Surabaya Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Surabaya.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Spa
  • Swimming pool [outdoor]
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Restaurant [halal]
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area

For the kids

  • Swimming pool [kids]


  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Indonesian
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Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 220000 IDR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 6.9 km
Distance to Airport: 21.7 km
Internet Usage Fee: 0 IDR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 21
Number of Restaurants: 1
Number of Rooms : 211
Parking Fee (per day): 0 IDR
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2014
Year Hotel Last Renovated: 2014
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Verified traveler reviews

Filter by traveler type
Very good

based on 480 reviews
  • Cleanliness 7.8
  • Facilities 7.0
  • Location 8.3
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 7.6
  • Food and dining 7.5
Sort by

Matius from Indonesia
Family with young children
Superior Double Room
Stayed 1 night in September 2016
Hotel with no parking space
The staff not really friendly especially for parking services
Reviewed September 29, 2016

Joo from Malaysia
Business traveler
Jade Twin
Stayed 1 night in April 2016
Friendly and helpful staff
Good location, friendly and helpful staff
Reviewed September 23, 2016

Tafzani from Malaysia
Superior Double Room
Stayed 1 night in September 2016
Had a pleasant stay. Nothing to complain.
Reviewed September 21, 2016

James from Taiwan
Business traveler
Superior Double Room
Stayed 2 nights in September 2016
not bad
staff is friendly and the food is good there
Reviewed September 13, 2016

makbul from Indonesia
Business traveler
Superior Twin Room
Stayed 1 night in September 2016
Staff performance must upgrade
Reviewed September 12, 2016

Iman from Indonesia
Solo traveler
Jade Double
Stayed 1 night in September 2016
affordable room at the center of the city
easy to get in and get out, restaurants, shopping centers near by, clean room, modern interior design
Reviewed September 10, 2016

Agung from Indonesia
Business traveler
Jade Twin
Stayed 2 nights in August 2016
It's over rated
It should be less than 4 stars's over rated.
Reviewed August 11, 2016

Karina from Indonesia
Business traveler
Jade Twin
Stayed 2 nights in June 2016
One of a kind hotel in Surabaya City
They give mineral for free and a lot, i love it
Reviewed August 10, 2016

NURHISHAM from Singapore
Business traveler
Jade Double
Stayed 2 nights in April 2016
Good hotel
Value for money. Good location. Hope they can work and improve on some of their in house facilities. Otherwise, its great!
Reviewed August 07, 2016

NURHISHAM from Singapore
Business traveler
Jade Double
Stayed 3 nights in March 2016
Good and Clean hotel
No major complains. Value for money.
Reviewed August 07, 2016


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