Good Location and excellent customer service”

The reception staff Ms Meya think the name is correct :) she is very polite ,professional and with smile always . Ms Meya doing a wonderful job keep up the work .The hotel location is good and the afternoon tea was good.Overall the stay was pleasant .when is visit Surabaya again sure will stay in hotel crown prince

Great Value For Money!!!”

The hotel is new, so as expected it's clean and smells good. It's close to a shopping mall (Around 10 min walk) and not far from the city centre. There was free WiFi, although the signal was weak from my room, but it wasn't too bad. The staff were very friendly and helpful. The bathroom was a little small, but clean. Overall, the hotel was nice and cosy and great value for money, but don't expect too much from it. After all, it's a 4 star hotel (3 stars for my standards), with an affordable price. I would go there again, but I recently found out that Ibis Hotel, not far from Crown Prince Hotel is better and cheaper.

Very beautiful hotel, nice and clean”

Crown Prince Surabaya Hotel is a very nice hotel. Modern, clean, friendly staff, nice pool, very delicious breakfast with lots of choice and a beautiful view over Surabayas business district. The roomservice was also quick and had nice dishes. A few small points for improvement: staff could use some basic English lessons, the gym is not very impressive and there is not much to do in the neighboorhood. However, I would definitely recommend this hotel when you are visiting Surabaya for a couple of days!

Pleasurable 2nd stay”

My second stay at Crown Prince Surabaya was very pleasureable as the service given was consistently delightful as they were given on my previous stay. Really appreciated the room given with a beautiful city view on 15th floor. Morning breakfast service was as nice as ever during my stay. Couple of notes: I still find some ants investation though it was better then my previous stay. Another note is that I found a pretty big tear on the window's sheer curtain. Overall, I must say that I really had a good time staying at The Crown Prince. I will definitely come again on. Keep up the good work! :)

New Building & Nice Hotel”

We stayed 2 nights and really comfortable, as its located at Surabaya Centre. It is so close to Tunjungan Plaza and other spot of Surabaya. The hotel is nice as it is four star with cheap price, new building, and i got Surabaya centre's view. The food also delicious, especially Bubur Madura. If i came to Surabaya, i will stay again at this hotel.

Nice and comfy hotel”

We had a great short stay in Surabaya. Location of the hotel is in the center of the city. The hotel facility is pretty new thus the overall stay was pleasant. Variety at breakfast is also great, we would love to come back again to Crown Prince in future.

Great Business Hotel at Convenient Location”

I enjoyed my stay at Crowne Price Hotel. It is very convenient to get around town of Surabaya if you stay at this hotel.

Nice 4star hotel”

The location of this hotel is near to tunjungan plaza and located in the center of surabaya. The hotel is nice, comfortable bed. But the breakfast is not too good. Definitely will be back to this hotel again.

New hotel”

Crown prince hotel is a new hotel in surabaya...they just open on April 2014...the room little bit small...but interior not bad....comfort bed...and clean bathroom...over all is nice to stay at crown prince hotel

My experience at crown prince was outstanding. The staff was really nice and friendly. ”

If you're planning on staying in surabaya I highly recommend crown prince.

Nice short gateway with cozy stay”

I'm statisfied with the hotel service while staying in Surabaya. The staffs were nice and friendly. The rooms were clean and comfort. Well, my little suggestion is to have more improvement about the food & service at the breakfast restaurant. Thank you

Recommended hotel and position very nice near center of Surabaya city”

Move move time for holiday let's go to crown prince surabaya

Great Hotel...Great Hospitality...Excellent Location”

Great Hotel location in Surabaya prime area...Easy to access any leisure location in center surabaya...Lovad to back again

Close to shopping”

Our stay at the Crown Prince was quite comfortable, no fridge in the room would be the only thing I would suggest they rectify, particularly for a 4 star Hotel

Prime location but room too minimalist”

Staying at the Crown Prince Hotel Surabaya was a nice experience, but it could be better if only the room interior was warmer and not too minimalist. Good value for money considering its prime location at the centre of Surabaya; with close proximity to Tunjungan Plaza, the city's shopping landmark. Best for group/small family/business, definitely not for romantic getaway.

Excellent staff and value for money”

This really is superb value. Clean and comfortable rooms, with staff who make the effort to be friendly and remember your name. Rooms are sizeable and well maintained. Plus there are reliable Bluebird taxis outside. Only 10 to 15 mins walk from Tunjungan Plaza. For a good stay in Surabaya this is highly recommended.

Strong & Fast Wifi, Walking distance to Tunjungan Plaza, Easy to find food”

I love the speed of the wifi, very suitable for business traveler. Located in the heart of the city, it is easy to find taxi. In fact, there are taxis ready at all time in the lobby. Quite close to Tunjungan Plaza, walking distance approximately 10-15mins. Not too bad. Within the vicinity there are lots of ATMs, Bank and foods. Lovely stay and definitely will be one of my choice if I am going to visit Surabaya again. Swimming pools is small and there is a mini gym too.

Surprisingly Satisfied”

We were surprisingly satisfied at how nice and comfortable the rooms at Crown Prince were coming in via Bali and not expecting much from Surabaya.

Nosy At Night”

It was my first time staying at Crown Prince Surabaya Hotel. It could have been a better experience if the surrounding was quieter because I found the noise from passing-by motorcycles on the street disturbing enough at night when I tried to get some sleep. Other than that, it was okay.

Nice hotel for a night or two”

Room is clean and comfortable with a nice view, good selection of tv channels. Breakfast is a bit expensive but a lot of choice (and in the end they didn´t charge me for it although I booked a room only). Food from room service is also overpriced for what it is. Staff is very friendly and helpful. They searched for a new charger cable and delivered it at my room when mine didn´t work! Pool also nice. Location in Surabaya is good, though not so much for tourists as it is in the business district. But Surabaya is no tourist city anyway.