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Crown Promenade Melbourne
8 Whiteman Street, Melbourne CBD, Melbourne, Australia, 3006 - See map
Conveniently situated in the Melbourne CBD part of Melbourne, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
Important announcement -- "Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in, which will be recorded by Crown. Payment in full is required for all accommodation upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. Purchases made throughout the stay must be paid for when ordered. If staying in a premium room type, an additional credit card pre-authorization of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted. Please note a service fee of 0.85% applies to all credit card transactions. The health and wellbeing of our guests, employees and the wider community is Crown Melbourne’s first priority. Entry is subject to Crown Melbourne’s Conditions of Entry, including Crown’s COVIDSafe Plan and Covid-19 Vaccination Policy, as applicable at the time of entry."
Announcements by hotel (1)
Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in, which will be recorded by Crown. Payment in full is required for all accommodation upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. Purchases made throughout the stay must be paid for when ordered. If staying in a premium room type, an additional credit card pre-authorization of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted. Please note a service fee of 0.85% applies to all credit card transactions. The health and wellbeing of our guests, employees and the wider community is Crown Melbourne’s first priority. Entry is subject to Crown Melbourne’s Conditions of Entry, including Crown’s COVIDSafe Plan and Covid-19 Vaccination Policy, as applicable at the time of entry.Facilities
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Hot tub
Luggage storage
Cash withdrawal
Perfect location and enjoyable as always”
Crown Promenade is one of our Melbourne favourites and we chose it specifically this time as we were attending an event that evening at The Palms at Crown so it was perfect - especially in a Melbourne winter as you don't need to go outside at all! We love the huge shower, comfy bed, extra pillows if required, the view from the 16th floor from the awesome window seat and it's modern, attractive and well appointed. Tonic Bar downstairs has a great bar snack menu and made a great skinny latte. Two little things against it this time - the fridge did not close properly (attached to the cabinet door so couldn't be adjusted) so everything inside was warm and one of the UHT milks was off; probably out of date. At check-in, we were asked by Adrienne what our plans were for our stay and when we mentioned we might be playing the tables at the casino after our show, she gave us two $10 gaming table cards - thank you! Will definitely be staying there again :)
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Another excellent stay at Promenade”
I have stayed a Crown Promenade many times. Although the decor and finish of the rooms is starting to get rough around the edges and a little dated - this is still my first choice of hotel when I stay in Melbourne. The price is reasonable, service world class and the hotel's proximity to CBD shopping, transport hubs and Crown complex is unbeatable. Will continue to stay here, although a fresh lick of paint would be appreciated.
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Professional staff at luxurious accomodatoon”
We booked our stay to celebrate our 25th wedding anniversary. It was our third time at the Crown Promenade and we are always impressed with the friendly staff and impressive facilities. We were granted early check in and we were given the opportunity to up grade to the 23rd floor. Though it was a busy evening we always felt that we were as special as the VIPs that were there for the Brownlow. Upon returning home we realised that we had left a recharger in the room. It took one phone call and the item was posted home, free of charge, within two days. The Crown Promenade is the first and only option we would consider when staying in Melbourne. Thanks for a memorable and enjoyable experience!
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Easter Break”
My Husband and l have been staying at Crown Promenade in Melbourne now for at least 8 years and have always found the experiance wonderful.But on our lastest visit which was at Easter we decided to upgrade our room to a corner room due to the fact of the price that Agoda had on offer,well we could not have been more thrilled the view was amazing on the 19th floor looking over the Yarra and across to Flinders Street just beautiful.Again Thankyou Agoda for the great rates you offer looking forward to our next stay.
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Week in Melbourne”
I stayed here on business for a week, ended up switching to another hotel that had service apartments for my second week in Melbourne. Although this was week 7 of my trip, so hotel rooms had been wearing on me. The Promenade was very nice and for a vacation or shorter stay, I would definitely recommend it. I had room service several nights and it was always very good and not too expensive, considering. It is very close to the river front, with a lot of things to do or cross the river and you're right in the middle of things. Easy to catch a cab or a short walk to a tram. Great view from my room. Overall great experience and I would go back. I did get an internet deal on the room but was double/triple charged for one night when I arrived and found out my reservation didn't start until the next day. They were very accomodating in finding me a room so that I didn't have to switch rooms down the road, but the regular price was way too expensive.
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Excellent hotel from top to bottom”
We stayed here as part of our engagement and loved everything about the hotel. Excellent location, with easy access to both the Crown Complex, as well as the rest of the Melbourne CBD and Southbank area. We stayed in a corner suite and the room was a great size, and loved the floor to ceiling windows looking out on a great view. The pool area was also very nice and relaxing. We also enjoyed dining at the Mesh restaurant connected to the lobby and would highly recomment the buffet. Overall a great hotel experience...
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GREAT STAY”
I love staying at the Crown Promenade because it's a very relaxed environment. It has the services of a 5 star hotel with a more relaxed staff. It's close to everything you would want to see in Melbourne and walking distance to many places. because the casino is right there, there are always people wandering about which gives it a safe feeling to be in a big city. I will always stay at the Crown.
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Lovely hotel, beautiful room and great service”
The hotel room was lovely and centrally located within the city of Melbourne. I was able to easily locate the place after driving in from Yarra Valley in the north. The fact that the hotel was connected with the other Crown hotels allow me to explore and enjoy many amenities without stepping outdoors. I must comment that the staff were friendly and very approachable. I requested to change my room to face the bank after checking in, and they did this for me without much hassle. This to me is good service. The hotel was also within walking distance of Melbourne CBD, so it was really convenient for us to move around the city from our location. Overall a good place to stay.
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Lives Up To Standard!”
one of the best selection of staff. their courtesy, professionalism and thorough service made our one-night stay in crown promenade even more memorable. there was initially a ventilation problem with our first room. when we complained to the service counter, they sent up a repairman to check up on the issue in matters of minutes. after which, they promptly sent up a concierge to help us move into a new room -- no hassle at all. of course, with crown promenade being crown promenade, their standard and quality of hospitality was nothing short of excellent.
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Great hotel with excellent facilities”
we thoroughly enjoyed our stay at the crown promenade. it was our first visit to melbourne since moving to australia 8 years ago and the crown complex lived up to all our expectations. the room was large and the bathroom was lovely with awesome views. we really enjoyed the close access to the casino, great restaurants, shopping and entertainment. it was also only a short walk to the city centre of melbourne as well.
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Perfect location but Overpriced”
Crown Promenade has a really good location. However, I believe that the hotel is overpriced. The rooms are usual, just like the other hotels around Melbourne. Maybe the only thing that stands out would be the floor to ceiling windows that show exemplary views. Overall, I would recommend it to friends and family but I would inform them of the price.
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"A perfect distance away from downtown"”
The Crown Promenade Hotel was a pretty good stay. Rooms are definitely not cheap, but are the most inexpensive compared to the other Crown hotels in the Crown complex. Service was friendly and porters or service agents went beyond a simple answer to provide options and recommendations. Room was fine, great views of the bay if placed on that side. Location within the city is convenient to the CBD across the river, plenty of great restaurants along the river. Public transportation seemed limited to taxis if stepping out of the hotel, otherwise I did see trams and bus stops a little walk away. Pool says is heated but only one heater so one half of the pool is warmer than the other. Getting to the rest of the Crown complex is a little confusing - either exit the hotel and cross the street or use a skybridge that plops you square into the casino. Beds had excellent pillows.
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Fantastic location and A1 service”
We were very happy with our stay at the Crown Promenade. The service for both checking in and checking out of the hotel was speedy and efficient. The view from the room and the cleanliness of it was fantastic. The complimentary newspaper of your choice is a nice touch. Overall, this hotel is highly recommended for those wanting to experience the finer side of Melbourne, with resturants, shows, and other attractions a stones throw away.
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Excellent hotel and well located”
we stayed in a corner room on the 17th floor. it was well appointed with comfortable beds, including pillows, and met our expectations. the view of the bay and the night lights of melbourne were a great feature. we will definitely stay at the crown promenade again.
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Lived up to our expectations and more”
very happy,although i live in an neighbouring suburb i felt i experienced and seen Melbourne in a different light. having a birds eye view from the 20th floor our standard king room was amazing although kind of wished i did upgrade for that extra $40 to a corner suite as i would of got a great view of the sun coming up in the morning and the hot air baloons.very happy with the overall stay.looking forward to my next excuse to stay at crown.
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Affordable luxury accommodation in Southbank”
Outstanding accommodation in Melbourne that is well worth the price. The Crown Casino complex is nearby, and the DFO outlet and numerous restaurants / bars are a 10 min walk away. The CBD is a 15-20 walk (or $10-15 cab ride), which was the only disadvantage.
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Great hotel. Great Location.”
We've stayed at this hotel quite a few times now, and it's always our choice when staying in Melbourne. Location is fantastic, with beautiful Southbank and Crown Casino at your doorstep. Clean, comfortable rooms. Nice views of the city and bay from the higher floors.
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Nice hotel in a great location”
Our stay in Crown Promenade Hotel was very relaxing and enjoyable. The staff in the reception are very friendly and helpful. The room was clean and adequate enough for the four of us. When I called up for the room service, they answered promptly. The housekeepers were also good. One thing I like about the hotel is it's location and it's accessibility to Crown Casino Complex, which gave you an option to do other activities and to go to other shops nearby. There were also a lot of restaurants to choose from. My kids also enjoyed the swimming pool. The only let down I think was that we still had to pay for the internet access. I thought most hotels are wi-fi ready. But overall, our stay at Crow Promenade was good and money well spent !
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Fantastic will be staying again”
I would give the the crown promenade an 8.8 to 9 for everything ,the rooms were spotless the staff were very friendly and the the food was always fresh .I will be watching for there next deals and going again and can not wait what a great time
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Awesome Location & Fantastic room”
From the moment we walked in I felt right at home. We got though the reception process and we were taken to our room. We had originally asked for a Non-Smoking room, but were ushered into a smoking room. We rang reception and let them know, within 10mins we were put in another room with a beautiful view of the casino and streets below. Room was very large and the bed was very comfy. Bathrooms big and very clean. Would not hesitate to stay at this hotel again for its convience to everything Melbourne. Staff were friendly and accomadating. Highly recommended..
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