Crown Promenade Melbourne
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Crown Promenade Melbourne

8 Whiteman Street, Melbourne CBD, Melbourne, Australia, 3006
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 Crown Promenade Melbourne
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     Crown Promenade Melbourne

    Crown Promenade Melbourne Reviews

    8.8
    Excellent
    /10
    (587 reviews)See what guests said
    10.0
    Exceptional

    "Nice hotel with a friendly staff."

    JULIANA E.

    -

    February 24, 2017

    9.2
    Exceptional cleanliness
    Recommended by 92% of guests

    Things you’ll love about Crown Promenade Melbourne

    Things you'll love

    • 830 meters to public transportation

    • Located in heart of Melbourne

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.3
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Melbourne Aquarium350 m
  • National Gallery of Victoria830 m
  • Federation Square1.03 km
  • Emporium Melbourne1.29 km
  • Shrine of Remembrance1.41 km
  • State Library of Victoria1.66 km
  • Old Melbourne Gaol1.86 km
  • Queen Victoria Market1.89 km
  • Melbourne Cricket Ground2.1 km
  • Melbourne Museum2.49 km
  • Value for money8.2
    Distance to city center0 km
    Location rating9.3
    Nearest airportEssendon Airport (MEB)
    Distance to airport12.0 km

    Rooms available at Crown Promenade Melbourne

    8.9
    Excellent
    Room comfort & quality
    Standard King Room
    Standard King Room
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 34 m²/366 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Corner Double Room
    Corner Double Room
    ...
    • Room size: 38 m²/409 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 70 m²/753 ft²
    • Shower
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    Studio
    Studio
    ...
    • Room size: 51 m²/549 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Special Offer - Standard Double Room
    Special Offer - Standard Double Room
    ...
    • Room size: 34 m²/366 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Twin Hot Deal
    Twin Hot Deal
    ...
    • Room size: 34 m²/366 ft²
    • City view
    Enter dates to see prices
    Standard Twin Room with City View
    Standard Twin Room with City View
    ...
    • Room size: 34 m²/366 ft²
    • Shower
    • 2 queen beds
    Enter dates to see prices
    Standard King Room with City View
    Standard King Room with City View
    ...
    • Room size: 34 m²/366 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Hot Deal King Bed
    Hot Deal King Bed
    ...
    • Room size: 34 m²/366 ft²
    • City view
    Enter dates to see prices

    What people love about Crown Promenade Melbourne

    • 8.0
      Very good
      Location

      "Good Location and Great buffet at the Casino area"

      ERWAN

      |

      December 3, 2018

    • 8.4
      Excellent

      "Good hotel"

      ERWAN

      |

      December 3, 2018

    • 8.0
      Very good
      Location

      "Location very good"

      Kamran

      |

      December 24, 2016

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    More about Crown Promenade Melbourne

    More about Crown Promenade Melbourne

    8.4
    Excellent

    "The hotel is at great location and the room is very spacious"

    GRACE T.

    |

    November 16, 2018

    Read more reviews

    An overview

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    What they offer

    6.4
    Good

    "The check in staff and the concierge staff was nice."

    EKA

    |

    November 9, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Australian cuisine
    Australian cuisine
    JJ's Bar Level 1 Crown Towers 8 Whiteman Streetand Grill
    60 m Australian, Italian, Seafood
    Dinner by Heston Blumenthal
    70 m Australian, British, European
    Cotta cafe crown
    150 m Australian, Bar, Pub
    American cuisine
    American cuisine
    The Merrywell Melbourne
    270 m American, Bar, Gluten Free
    5 and Dime Bagels
    510 m American
    Scusa Mi
    700 m American
    Asian cuisine
    Asian cuisine
    Tia To
    60 m Asian, Vietnamese
    Silks at Crown Entertainment Complex
    60 m Asian, Chinese
    Koko Japanese Restaurant
    60 m Asian, Japanese, Sushi

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Crown Promenade Melbourne from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (587)Booking.com Reviews (3481)
    8.8
    /
    10
    Cleanliness9.2
    Facilities9.0
    Location9.3
    Room comfort and quality8.9
    Service9.0
    Value for money8.2
    All languages
    All guests (587)
    All room types

    Show reviews that mention 

    Showing 452 verified guest comments
    12345
    8.4
    Excellent
    Johannah from Philippines
    Family with young children
    Stayed 3 nights in April 2019

    Excellent”

    Location wise - twas accessible to the free tram zone area, walking distance to nearest convenience stores. All crown grp of hotels were connected via walkway making each accessible depending on where you want to go. Plus its near the southbank crown promenade walkway (its the long yarra riverwalk). Rooms were big in size, very comfy beds, no complimentary water though and youll need to ask for specific amenities coz they dont replenish everything daily if you still have some. Ms Emily at the conceirge was soo helpful when it comes to suggesting tours and catering to the customers needs.

    Reviewed April 16, 2019
    6.4
    Good
    Adam from Australia
    Family with teens
    Special Offer - Standard Double Room
    Stayed 1 night in May 2019

    Dont book if have children with you. ”

    Booked for couple and one child. When we got to hotel had no second bed, then told they will need to move room as this room couldn't accomodate roll out bed even though I booked on Agoda for 3 people. Had to pay another $100.00 for nothing. Manager on duty Taylah was rude and very unhelpful.

    Reviewed May 17, 2019
    7.2
    Very good
    Lucy from Australia
    Couple
    Standard King Room
    Stayed 3 nights in March 2019

    Pleasant stay”

    Room was clean and nice. Good view. Check in and out without a hassel or too much wait Cons: not providing guests with free bottled water and told to “drink from bathroom tap is safe” and not having toohbrushes provided (have to ring up to make a request) and when got delivered was the size of a shoe scrub. Hard blunt bristles and had a bad smell.

    Reviewed March 16, 2019
    9.6
    Exceptional
    Samantha from Australia
    Couple
    Stayed 1 night in March 2019

    Exceptional”

    Nice and clean, good views of the city. Close to everything

    Reviewed March 12, 2019
    10.0
    Exceptional
    Simon from Australia
    Couple
    Corner Double Room
    Stayed 1 night in March 2017

    Close to everything that you need for a good night”

    Had a good stay here, room was clean and big enough, the location is great. Had an issue with Valet parking. The guy took our keys when we arrived and gave us a blank ticket. On checkout we were charged over $30 and when we questioned the charge the manager was rude and arrogant and told us it was on the ticket which it wasn't. Paid the charge and spent the next week trying to remove tree sap from the paintwork. Park at the Casino its cheaper and not under trees.

    Reviewed June 06, 2017
    8.7
    Excellent
    Anastacia from Australia
    Solo traveler
    Stayed 2 nights in December 2015

    Love this place for a getaway”

    pool, room service and peace

    Amazing. I stay here often when I need a quick get away from the stresses of life. The pool area with sauna and steam and gym are amazing & open til 9pm so you can have a relaxing swim before bed. It's very peaceful.

    Reviewed December 19, 2015
    8.0
    Excellent
    Tam from Vietnam
    Couple
    Stayed 1 night in November 2015

    riverside hotel”

    location, clean, connect to malls

    I booked a premium corner room, ads said 180o view of the city, turned out to be 180o view of the casino wall, which was quite disappointing Other than that, room was nice clean and spacious. Can take a nice walk along the river

    Reviewed November 25, 2015
    9.7
    Exceptional
    Jodie from Australia
    Group
    Stayed 1 night in November 2014

    Great for a girls night out”

    View, bathroom & comfy beds

    3 of us ladies stayed here together & totally enjoyed ourselves, beginning with drinks in the Tonic Bar & ending up with excellent breakfast in Mesh Restaurant. We all slept really well on comfy beds and enjoyed the view. Crown Promenade is a favourite of ours & we'll definitely be back!

    Reviewed April 01, 2015
    10.0
    Exceptional
    Jodie from Australia
    Couple
    Stayed 1 night in July 2014

    Perfect location and enjoyable as always”

    Shower, location and comfy bed

    Crown Promenade is one of our Melbourne favourites and we chose it specifically this time as we were attending an event that evening at The Palms at Crown so it was perfect - especially in a Melbourne winter as you don't need to go outside at all! We love the huge shower, comfy bed, extra pillows if required, the view from the 16th floor from the awesome window seat and it's modern, attractive and well appointed. Tonic Bar downstairs has a great bar snack menu and made a great skinny latte. Two little things against it this time - the fridge did not close properly (attached to the cabinet door so couldn't be adjusted) so everything inside was warm and one of the UHT milks was off; probably out of date. At check-in, we were asked by Adrienne what our plans were for our stay and when we mentioned we might be playing the tables at the casino after our show, she gave us two $10 gaming table cards - thank you! Will definitely be staying there again :)

    Reviewed July 16, 2014
    9.0
    Exceptional
    Jodie from Australia
    Business traveler
    Stayed 1 night in June 2014

    Perfect choice for our conference stay”

    Excellent view, awesome room & great staff

    From a smooth seamless check-in to the same kind of check-out, our stay was excellent. Great staff, really clean room with excellent views and perfect location for our conference within the Crown complex.

    Reviewed June 29, 2014
    10.0
    Exceptional
    Jodie from Australia
    Couple
    Stayed 1 night in February 2014

    Indulgent, relaxing and very comfortable”

    Big shower, big bed and close to casino

    My 6'4" ex-footballer husband says the Crown Promenade's shower was the best hotel shower he's ever had & we've stayed in lots of hotels together over the last 4 years. The Promenade is a favourite for us as it's close to the casino, Riverwalk, walking distance to the city, sporting/concert grounds and is always extremely comfortable & well appointed. Plus extra fluffy pillows :) We love it!!

    Reviewed February 20, 2014
    10.0
    Exceptional
    christine from Indonesia
    Business traveler
    Stayed 2 nights in September 2013

    Great hotel”

    Location, friendly staff and clean room

    I am very satisfied with the services, and my room was comfartable, the bed and bathroom so clean.. Very recommended hotel in melbourne!!! I love this city because not too crowded as sydney or my hometown jakarta. Very nice trip and hotel, i'm so happy to be in melbourne!!

    Reviewed September 29, 2013
    9.7
    Exceptional
    Yuen from Malaysia
    Family with teens
    Stayed 4 nights in September 2013

    very satisfying, will definitely return!”

    clean rooms with huge windows, easy accessibility, free wifi!

    it's the best hotel i've stayed in melbourne so far! easy access to restaurants and shops and casino via level 1. within walking distance to the city and the free city trams for tourists. they also provide free wifi! and a travel adaptor in the room! if there was one thing that i can find fault with, it would be that they provide soaps instead of shower gel for shower, which is not really a problem. overall, it was very satisfying and we will definitely return!

    Reviewed September 19, 2013
    9.7
    Exceptional
    Yuen from Malaysia
    Family with teens
    Stayed 4 nights in September 2013

    great hotel”

    clean rooms, easy access, always smiling staffs

    we have a huge window in our rooms, overlooking buildings and a little bit of the sea, simply amazing. rooms were clean, housekeeping job well done. staff were attentive and friendly and helpful. very easy access to a variety of shops and restaurants and casino through level 1. short walk to get to the free trams & free shuttle for tourists. overall im very satisfied with this hotel.

    Reviewed September 19, 2013
    9.0
    Exceptional
    Wendy from Australia
    Solo traveler
    Stayed 2 nights in April 2013

    comfortable and convenient to local attractions”

    ambiviance, locality, staff

    very comfortable , we were able to check in at 10am and rooms were ready which was a bonus for us. views were impressive fronm upper floors even from bathrooms. definetly stay there againas expected from previous trips

    Reviewed April 26, 2013
    8.7
    Excellent
    Kam from Hong Kong
    Family with teens
    Stayed 7 nights in March 2013

    Well location and comfortable hotel”

    Great bed, close to city, crown casino, restaurant

    The room and bathroom are big, the bed is comfortable, easy to access to Crown casino, close to city, lots of restaurant nearby. I will stay there again when I travel to Melbourne and will also recommend my friend stay there.

    Reviewed April 18, 2013
    9.3
    Exceptional
    Erwin from Indonesia
    Couple
    Stayed 1 night in March 2013

    its a nice stay”

    Nice view, clean and comfortable hotel to stay so going out to other places is not too necessary

    Its a great stay, hotel is clean and nice bed. Breakfast is memorably and waiting to have more next time. The only thing that is bit of disappointment is when i request an attention for honeymoon ambiance, there is nothing done.

    Reviewed April 05, 2013
    8.0
    Excellent
    Louie from Canada
    Business traveler
    Stayed 6 nights in November 2012

    Convenient hotel with good service”

    Location is good

    Service is good and swimming pool is super. Only a walking distance to casino。there are also a lot of restaurants nearby. If u would like to find other options , u can walk to south bank where u can find plenty of good quality restaurants also.

    Reviewed November 26, 2012
    8.0
    Excellent
    Ong from Malaysia
    Business traveler
    Stayed 6 nights in September 2012

    Hotel at a Great location”

    Location

    attended an exhibition at the nearby melbourne convention hall and it was just a short 10mins walk. right beside the crown casino and it was easy access if one needed food or a drink to wind down. the room was clean and comfortable. a nice indoor pool and gym if one needs to work out the jet lag. overall a good experience.

    Reviewed September 21, 2012
    9.3
    Exceptional
    Syanni from Indonesia
    Family with teens
    Stayed 1 night in February 2012

    Lives Up To Standard!”

    Central Location

    one of the best selection of staff. their courtesy, professionalism and thorough service made our one-night stay in crown promenade even more memorable. there was initially a ventilation problem with our first room. when we complained to the service counter, they sent up a repairman to check up on the issue in matters of minutes. after which, they promptly sent up a concierge to help us move into a new room -- no hassle at all. of course, with crown promenade being crown promenade, their standard and quality of hospitality was nothing short of excellent.

    Reviewed March 01, 2012
    12345
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    • Exceptional location
    • Melbourne Aquarium
    • Flinders Street Railway Station is within 0.84 km