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Crown Promenade Melbourne
Standard Twin Room, Crown Promenade Melbourne in Melbourne
a room with a lot of windows and lots of stairs, Crown Promenade Melbourne in Melbourne
a large room with a lot of windows, Crown Promenade Melbourne in Melbourne
Lobby, Crown Promenade Melbourne in Melbourne
Interior view, Crown Promenade Melbourne in Melbourne
Interior view, Crown Promenade Melbourne in Melbourne

Removed from saved list

8.8

Excellent

4,496 reviews

4,496 reviews

View24
Housekeeping15
Breakfast6
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Alexandre of Paris Shop

90 m

Crown Spa

180 m

Southbank Library at Boyd

200 m

Crown Casino & Entertainment Complex

200 m

Boyd Community Park

260 m

Popular landmarks
SEA LIFE Melbourne Aquarium

370 m

Eureka Skydeck

490 m

National Gallery of Victoria

810 m

Block Arcade

1.0 km

Shrine of Remembrance

1.4 km

Closest landmarks
SEA LIFE Melbourne Aquarium

370 m

Enterprize Park

390 m

Enterprise Park

390 m

Riverside Quay Parking

410 m

Speakeasy HQ

450 m

Crown Promenade Melbourne

8 Whiteman Street, Melbourne CBD, Melbourne, Australia, 3006 - See map

Conveniently situated in the Melbourne CBD part of Melbourne, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Sparkling clean

Located in heart of Melbourne

Front desk [24-hour]

Excellent view

870 meters to public transportation

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
Important announcement -- "Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in, which will be recorded by Crown. Payment in full is required for all accommodation upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. Purchases made throughout the stay must be paid for when ordered. If staying in a premium room type, an additional credit card pre-authorization of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted. Please note a service fee of 0.85% applies to all credit card transactions. The health and wellbeing of our guests, employees and the wider community is Crown Melbourne’s first priority. Entry is subject to Crown Melbourne’s Conditions of Entry, including Crown’s COVIDSafe Plan and Covid-19 Vaccination Policy, as applicable at the time of entry."
Announcements by hotel (1)
Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in, which will be recorded by Crown. Payment in full is required for all accommodation upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. Purchases made throughout the stay must be paid for when ordered. If staying in a premium room type, an additional credit card pre-authorization of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted. Please note a service fee of 0.85% applies to all credit card transactions. The health and wellbeing of our guests, employees and the wider community is Crown Melbourne’s first priority. Entry is subject to Crown Melbourne’s Conditions of Entry, including Crown’s COVIDSafe Plan and Covid-19 Vaccination Policy, as applicable at the time of entry.

Facilities

Front desk [24-hour]

Valet parking

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [indoor]

Hot tub

Luggage storage

Cash withdrawal

This property is in high demand!

3 travelers have booked today.

Value for money8.2
Distance to city center0 km
Location rating9.3
Nearest airportEssendon Airport (MEB)
Distance to airport12.0 km

Rooms available at Crown Promenade Melbourne

Excellent
Room comfort & quality

8.9

Suite
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Studio
...
  • Room size: 51 m²/549 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Standard Twin Room with City View
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Standard King Room with City View
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 2 queen beds
Enter dates to see prices
Corner King Room
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Standard King Room
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Special Offer - Standard Double Room with Free Upgrade + Valet Parking + Bottle of Sparkling
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Special Offer - Standard Double Room with Free Upgrade + Valet Parking + Bottle of Sparkling
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 34 m²/366 ft²
  • 1 king bed or 2 queen beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Crown Promenade Melbourne?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crown Promenade Melbourne?

For those who wish to drive their own cars, Crown Promenade Melbourne has a car park available for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at Crown Promenade Melbourne?

Crown Promenade Melbourne does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map

Explore the neighborhood

What people love about Crown Promenade Melbourne

  • 8

    Very good

    "We had a lovely stay at the Crowne."

    Kwan

    |

    July 24, 2022

  • 10

    Exceptional

    "We had a really nice stay, loved the view from our room, soaked up the ambience and the kids loved the indoor pool."

    John

    |

    July 12, 2022

  • 10

    Exceptional
    Breakfast

    "Breakfast at Mesh restaurant, wonderful."

    Fay

    |

    July 6, 2022

Overall rating:

8.8

Excellent
4,496 reviews
Cleanliness
9.2
Facilities
8.8
Location
9.3
Read all reviews >
What travelers say they love:
Very happy with room very clean and comfortable.
Joseph from Australia
Couple
More about Crown Promenade Melbourne

More about Crown Promenade Melbourne

Stylish and welcoming, Crown Promenade Melbourne’s contemporary guest rooms are all furnished in natural tones and feature floor to ceiling windows offering beautiful city views of Melbourne. Crown Promenade Melbourne is a fully non-smoking hotel and is the ideal accommodation for families, couples and business travellers alike with its central Southbank location and close proximity to the Crown Melbourne entertainment complex. Crown Promenade Hotel offers spacious rooms with views of Port Phillip Bay or the city and Yarra River. Guests have access to a restaurant, bar, indoor swimming pool and fitness centre. Each room at Crown Promenade Melbourne includes a luxury en suite bathroom, 42-inch flat-screen TV with cable channels and a minibar. High-speed Wi-Fi access is available. Guests can work out in the fully-equipped fitness centre or relax beside the indoor swimming pool with views of the city skyline. Steam rooms and a masseuse are also available. Mesh Restaurant offers stylish modern cuisine in elegant surroundings. Tonic Bar has an outdoor terrace and serves cocktails until late. Located in Melbourne's vibrant Southbank entertainment precinct, Crown Promenade is directly linked to the Crown Casino and Entertainment Complex, offering world-class restaurants, bars and shopping.

Show more
Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Housekeeping

30 mentions

View

26 mentions

Breakfast

20 mentions

Swimming Pool

20 mentions

Languages spoken

  • English

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [on-site]
  • Rental car
  • Valet parking
Food and dining
Restaurants on site

Mesh

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
8 Whiteman Street, Melbourne CBD, Melbourne, Australia, 3006
Exceptional
Location

9.3

Airports

  • Essendon Airport (MEB)
    12.0 km
  • Melbourne Airport (MEL)
    20.1 km

Public transportation

  • Flinders Street Railway Station
    880 m
  • Southern Cross Railway Station
    880 m

Hospital or clinic

  • Saisch Dental Care
    690 m

Shopping

  • Block Arcade
    1.0 km

Convenience store

  • 7 Eleven
    310 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • SEA LIFE Melbourne Aquarium
    370 m
  • Eureka Skydeck
    490 m
  • National Gallery of Victoria
    810 m
  • Block Arcade
    1.0 km
  • Shrine of Remembrance
    1.4 km
  • Royal Botanic Gardens Victoria
    1.6 km
  • Queen Victoria Market
    1.8 km
  • Melbourne Cricket Ground (MCG)
    2.0 km
  • Melbourne Museum
    2.5 km
  • Melbourne Zoo
    4.5 km

Nearby landmarks

  • Alexandre of Paris Shop
    90 m
  • Crown Spa
    180 m
  • Southbank Library at Boyd
    200 m
  • Crown Casino & Entertainment Complex
    200 m
  • Boyd Community Park
    260 m
  • Queensbridge Square
    260 m
  • Crown Casino
    270 m
  • IGA X-press + Liquor
    340 m
  • PricewaterhouseCoopers
    340 m
  • Batman Park
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Distance from city center0 km
  • Travel time to airport (minutes)30

The property

  • Non-smoking rooms/floorsYes
  • Room voltage240
Property announcements

Hotel registration and check in is available only to guests who are not prohibited from entering the hotel, are 18 years of age or over, and are recorded on the reservation at the time of booking. A valid hardcopy photo identification acceptable to Crown must be supplied in order to check-in, which will be recorded by Crown. Payment in full is required for all accommodation upon check-in (if not prepaid in advance). An additional cash, EFTPOS or debit card payment of $200 or credit card imprint will also be required as security for any incidental costs, including damage associated with the room. Purchases made throughout the stay must be paid for when ordered. If staying in a premium room type, an additional credit card pre-authorization of $500 per night (not exceeding $2,000 for bookings of more than four nights) is required as security for any incidental costs, including damage associated with the room. Cash, EFTPOS and debit card are not accepted. Please note a service fee of 0.85% applies to all credit card transactions. The health and wellbeing of our guests, employees and the wider community is Crown Melbourne’s first priority. Entry is subject to Crown Melbourne’s Conditions of Entry, including Crown’s COVIDSafe Plan and Covid-19 Vaccination Policy, as applicable at the time of entry.

Reviews of Crown Promenade Melbourne from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities8.8
Location9.3
Room comfort and quality8.9
Service8.9
Value for money8.2
High score for Melbourne
Rating
9+ Exceptional (227)
8-9 Excellent (130)
7-8 Very Good (91)
6-7 Good (27)
<6 Below Expectation (19)
Time of the year
Mar - May (142)
Jun - Aug (130)
Sep - Nov (94)
Dec - Feb (128)
All guests (757)
All room types
All languages

Show reviews that mention 

Showing 494 verified guest comments
12345
10.0
Exceptional
Jodie from Australia
Couple
Stayed 1 night in July 2014

Perfect location and enjoyable as always”

Shower, location and comfy bed

Crown Promenade is one of our Melbourne favourites and we chose it specifically this time as we were attending an event that evening at The Palms at Crown so it was perfect - especially in a Melbourne winter as you don't need to go outside at all! We love the huge shower, comfy bed, extra pillows if required, the view from the 16th floor from the awesome window seat and it's modern, attractive and well appointed. Tonic Bar downstairs has a great bar snack menu and made a great skinny latte. Two little things against it this time - the fridge did not close properly (attached to the cabinet door so couldn't be adjusted) so everything inside was warm and one of the UHT milks was off; probably out of date. At check-in, we were asked by Adrienne what our plans were for our stay and when we mentioned we might be playing the tables at the casino after our show, she gave us two $10 gaming table cards - thank you! Will definitely be staying there again :)

Reviewed July 16, 2014

See room deals

9.2
Exceptional
Scott from Australia
Solo traveler
Standard King Room
Stayed 2 nights in June 2017

Another excellent stay at Promenade”

I have stayed a Crown Promenade many times. Although the decor and finish of the rooms is starting to get rough around the edges and a little dated - this is still my first choice of hotel when I stay in Melbourne. The price is reasonable, service world class and the hotel's proximity to CBD shopping, transport hubs and Crown complex is unbeatable. Will continue to stay here, although a fresh lick of paint would be appreciated.

Reviewed June 12, 2017

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9.7
Exceptional
Anthony from Australia
Couple
Stayed 1 night in September 2012

Professional staff at luxurious accomodatoon”

Beautiful rooms with amazing views

We booked our stay to celebrate our 25th wedding anniversary. It was our third time at the Crown Promenade and we are always impressed with the friendly staff and impressive facilities. We were granted early check in and we were given the opportunity to up grade to the 23rd floor. Though it was a busy evening we always felt that we were as special as the VIPs that were there for the Brownlow. Upon returning home we realised that we had left a recharger in the room. It took one phone call and the item was posted home, free of charge, within two days. The Crown Promenade is the first and only option we would consider when staying in Melbourne. Thanks for a memorable and enjoyable experience!

Reviewed September 30, 2012

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9.0
Exceptional
Christine from Australia
Couple
Stayed 3 nights in April 2010

Easter Break”

The View was amazing.The room size ample. Just loved it
I cant think of any.

My Husband and l have been staying at Crown Promenade in Melbourne now for at least 8 years and have always found the experiance wonderful.But on our lastest visit which was at Easter we decided to upgrade our room to a corner room due to the fact of the price that Agoda had on offer,well we could not have been more thrilled the view was amazing on the 19th floor looking over the Yarra and across to Flinders Street just beautiful.Again Thankyou Agoda for the great rates you offer looking forward to our next stay.

Reviewed April 12, 2010

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9.7
Exceptional
Lena from United States
Business traveler
Stayed 6 nights in April 2009

Week in Melbourne”

Proximity to restaurants, things to do, etc.; Good room service; Nice staff; Great view
Can be expensive;

I stayed here on business for a week, ended up switching to another hotel that had service apartments for my second week in Melbourne. Although this was week 7 of my trip, so hotel rooms had been wearing on me. The Promenade was very nice and for a vacation or shorter stay, I would definitely recommend it. I had room service several nights and it was always very good and not too expensive, considering. It is very close to the river front, with a lot of things to do or cross the river and you're right in the middle of things. Easy to catch a cab or a short walk to a tram. Great view from my room. Overall great experience and I would go back. I did get an internet deal on the room but was double/triple charged for one night when I arrived and found out my reservation didn't start until the next day. They were very accomodating in finding me a room so that I didn't have to switch rooms down the road, but the regular price was way too expensive.

Reviewed April 14, 2009

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10.0
Exceptional
Jason from Australia
Couple
Stayed 1 night in February 2012

Excellent hotel from top to bottom”

Location, cleanliness, friendly and helpful staff

We stayed here as part of our engagement and loved everything about the hotel. Excellent location, with easy access to both the Crown Complex, as well as the rest of the Melbourne CBD and Southbank area. We stayed in a corner suite and the room was a great size, and loved the floor to ceiling windows looking out on a great view. The pool area was also very nice and relaxing. We also enjoyed dining at the Mesh restaurant connected to the lobby and would highly recomment the buffet. Overall a great hotel experience...

Reviewed February 15, 2012

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10.0
Exceptional
Cathryn from Australia
Solo traveler
Stayed 1 night in April 2009

GREAT STAY”

Close to the city, restaurants, concerts, plays, botanical gardens. Everything is within walking distance. It's clean and the service is fast and proffesional
The pool always needs fixing when I stay.

I love staying at the Crown Promenade because it's a very relaxed environment. It has the services of a 5 star hotel with a more relaxed staff. It's close to everything you would want to see in Melbourne and walking distance to many places. because the casino is right there, there are always people wandering about which gives it a safe feeling to be in a big city. I will always stay at the Crown.

Reviewed April 14, 2009

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8.3
Excellent
Weizhe from Singapore
Couple
Stayed 2 nights in August 2012

Lovely hotel, beautiful room and great service”

Spacious room with full amenities, great service from the staff

The hotel room was lovely and centrally located within the city of Melbourne. I was able to easily locate the place after driving in from Yarra Valley in the north. The fact that the hotel was connected with the other Crown hotels allow me to explore and enjoy many amenities without stepping outdoors. I must comment that the staff were friendly and very approachable. I requested to change my room to face the bank after checking in, and they did this for me without much hassle. This to me is good service. The hotel was also within walking distance of Melbourne CBD, so it was really convenient for us to move around the city from our location. Overall a good place to stay.

Reviewed October 05, 2012

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9.3
Exceptional
Syanni from Indonesia
Family with teens
Stayed 1 night in February 2012

Lives Up To Standard!”

Central Location

one of the best selection of staff. their courtesy, professionalism and thorough service made our one-night stay in crown promenade even more memorable. there was initially a ventilation problem with our first room. when we complained to the service counter, they sent up a repairman to check up on the issue in matters of minutes. after which, they promptly sent up a concierge to help us move into a new room -- no hassle at all. of course, with crown promenade being crown promenade, their standard and quality of hospitality was nothing short of excellent.

Reviewed March 01, 2012

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8.3
Excellent
erlank from South Africa
Couple
Stayed 3 nights in October 2011

Great hotel with excellent facilities”

Location within the Crown Complex

we thoroughly enjoyed our stay at the crown promenade. it was our first visit to melbourne since moving to australia 8 years ago and the crown complex lived up to all our expectations. the room was large and the bathroom was lovely with awesome views. we really enjoyed the close access to the casino, great restaurants, shopping and entertainment. it was also only a short walk to the city centre of melbourne as well.

Reviewed November 25, 2011

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8.4
Excellent
MARIA from Australia
Solo traveler
Standard King Room
Stayed 1 night in October 2018

Perfect location but Overpriced”

Crown Promenade has a really good location. However, I believe that the hotel is overpriced. The rooms are usual, just like the other hotels around Melbourne. Maybe the only thing that stands out would be the floor to ceiling windows that show exemplary views. Overall, I would recommend it to friends and family but I would inform them of the price.

Reviewed October 17, 2018

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8.3
Excellent
Ceiting from United States
Solo traveler
Stayed 5 nights in August 2012

"A perfect distance away from downtown"”

Walkable to most of downtown, clean room, friendly staff

The Crown Promenade Hotel was a pretty good stay. Rooms are definitely not cheap, but are the most inexpensive compared to the other Crown hotels in the Crown complex. Service was friendly and porters or service agents went beyond a simple answer to provide options and recommendations. Room was fine, great views of the bay if placed on that side. Location within the city is convenient to the CBD across the river, plenty of great restaurants along the river. Public transportation seemed limited to taxis if stepping out of the hotel, otherwise I did see trams and bus stops a little walk away. Pool says is heated but only one heater so one half of the pool is warmer than the other. Getting to the rest of the Crown complex is a little confusing - either exit the hotel and cross the street or use a skybridge that plops you square into the casino. Beds had excellent pillows.

Reviewed September 14, 2012

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8.3
Excellent
Sait from Australia
Couple
Stayed 1 night in December 2011

Fantastic location and A1 service”

The ornamentation of the room, and high class presentation all around.

We were very happy with our stay at the Crown Promenade. The service for both checking in and checking out of the hotel was speedy and efficient. The view from the room and the cleanliness of it was fantastic. The complimentary newspaper of your choice is a nice touch. Overall, this hotel is highly recommended for those wanting to experience the finer side of Melbourne, with resturants, shows, and other attractions a stones throw away.

Reviewed December 21, 2011

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8.7
Excellent
Darrell from Australia
Couple
Stayed 1 night in March 2012

Excellent hotel and well located”

High quality customer service was evident from the time we parked on the driveway and right throughout our stay. Everyone went out of their way to speak, make us welcome and attend to our requirements.

we stayed in a corner room on the 17th floor. it was well appointed with comfortable beds, including pillows, and met our expectations. the view of the bay and the night lights of melbourne were a great feature. we will definitely stay at the crown promenade again.

Reviewed March 14, 2012

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9.7
Exceptional
Mhairi from United Kingdom
Couple
Stayed 1 night in September 2012

Lived up to our expectations and more”

perfect location, great views of the yarra, captured that real this is melbourne feel!!

very happy,although i live in an neighbouring suburb i felt i experienced and seen Melbourne in a different light. having a birds eye view from the 20th floor our standard king room was amazing although kind of wished i did upgrade for that extra $40 to a corner suite as i would of got a great view of the sun coming up in the morning and the hot air baloons.very happy with the overall stay.looking forward to my next excuse to stay at crown.

Reviewed September 19, 2012

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8.7
Excellent
Linda from United States
Couple
Stayed 4 nights in April 2013

Affordable luxury accommodation in Southbank”

Luxurious, clean, and spacious room

Outstanding accommodation in Melbourne that is well worth the price. The Crown Casino complex is nearby, and the DFO outlet and numerous restaurants / bars are a 10 min walk away. The CBD is a 15-20 walk (or $10-15 cab ride), which was the only disadvantage.

Reviewed May 05, 2013

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9.7
Exceptional
Mark from Australia
Couple
Stayed 1 night in January 2013

Great hotel. Great Location.”

Location.

We've stayed at this hotel quite a few times now, and it's always our choice when staying in Melbourne. Location is fantastic, with beautiful Southbank and Crown Casino at your doorstep. Clean, comfortable rooms. Nice views of the city and bay from the higher floors.

Reviewed January 09, 2013

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8.3
Excellent
Marirose from New Zealand
Family with young children
Stayed 2 nights in December 2012

Nice hotel in a great location”

The hotel is clean, nice room and in great location

Our stay in Crown Promenade Hotel was very relaxing and enjoyable. The staff in the reception are very friendly and helpful. The room was clean and adequate enough for the four of us. When I called up for the room service, they answered promptly. The housekeepers were also good. One thing I like about the hotel is it's location and it's accessibility to Crown Casino Complex, which gave you an option to do other activities and to go to other shops nearby. There were also a lot of restaurants to choose from. My kids also enjoyed the swimming pool. The only let down I think was that we still had to pay for the internet access. I thought most hotels are wi-fi ready. But overall, our stay at Crow Promenade was good and money well spent !

Reviewed January 11, 2013

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10.0
Exceptional
Joanne from Australia
Family with young children
Stayed 7 nights in July 2014

Fantastic will be staying again”

Cleanliness food great staff

I would give the the crown promenade an 8.8 to 9 for everything ,the rooms were spotless the staff were very friendly and the the food was always fresh .I will be watching for there next deals and going again and can not wait what a great time

Reviewed July 14, 2014

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10.0
Exceptional
Craig from Australia
Couple
Stayed 2 nights in July 2012

Awesome Location & Fantastic room”

Convenience of going to the Casino with all it's Entertainment and Resturants all under the same roof walking over a enclosed bridge.

From the moment we walked in I felt right at home. We got though the reception process and we were taken to our room. We had originally asked for a Non-Smoking room, but were ushered into a smoking room. We rang reception and let them know, within 10mins we were put in another room with a beautiful view of the casino and streets below. Room was very large and the bed was very comfy. Bathrooms big and very clean. Would not hesitate to stay at this hotel again for its convience to everything Melbourne. Staff were friendly and accomadating. Highly recommended..

Reviewed March 10, 2013

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