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Excellent 8.2
Based on 389 reviews

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About this property

Description

Crown Promenade Perth Hotel is both progressive and affordable. The property boasts features which are elegant and stylish and have been designed to meet every guests' need with hotel rooms reaching premium standards on every level. Crown Promenade Perth Hotel offers you above and beyond what you could want from an international hotel, including a fully equipped fitness room and outdoor pool. Only minutes from the hotel, guests will discover Perth’s one-of-a-kind entertainment complex boasting premium restaurants, stylish bars, a 24-hour casino, a golf course, theater, and much more. Crown Promenade Perth Hotel offers guests room types which are perfect for both leisure and corporate travel. The property also offers all the comforts of an international hotel. You’ll enjoy a 24-hour reception, business area facilities, concierge support and tour bookings, valet car parking, laundry and full dry cleaning services, a gymnasium, outdoor pool, and access to ISIKA Spa and ISIKA Hair & Body Bar.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Valet parking

Things to do, ways to relax

  • Casino
  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Nightclub
  • Spa
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Number of Restaurants: 1
Number of Rooms : 291
Parking Fee (per day): 50 AUD
Time to Airport (Minutes): 15
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Verified traveler reviews

Filter by traveler type
Excellent



based on 389 reviews
  • Cleanliness 8.7
  • Facilities 8.6
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 7.2
  • Food/Dining 7.8
Sort by
Glory from Singapore
Family with young children
Superior Twin (2 Double Beds)
Stayed 3 nights in September 2016
Friendly staff, good location but below average housekeeping
Stayed at Crown Promenade for 3 nights (7-10 Sep). Smooth check in process despite booking through 3rd party and staff was very friendly at front desk. Location was great, just next to the casino. However, much more improvement needed for housekeeping. Found a dirty hand towel upon checking into the room. Requested for an extra pillow on 1st night but was told the hotel has run out of pillows! Housekeeping gave a child size pillow but took it away on the 2nd day when they cleaned up the room. On the 2nd day after housekeeping, there was hair left in the bath tub, no toilet roll on holder and cup not washed properly (still visible tea stains). Very disappointing as I expected more from Crown chain of hotels. Nevertheless my overall stay is still satisfactory. Will try out Crown Metropol next time.
Reviewed September 25, 2016
Aquiles from Philippines
Solo traveler
Superior King Room
Stayed 3 nights in September 2016
Receptionist approach to improve
my bond was not refunded after my stay, receptionist did not gave it during my check out.
Reviewed September 20, 2016
Linda from Australia
Business traveler
Superior Twin (2 Double Beds)
Stayed one night in September 2016
Great facilities
Love the choice of restaurants in the crown complex great for the weary not having to run around finding somewhere to eat.
Reviewed September 16, 2016
blair from Australia
Couple
Superior Twin (2 Double Beds)
Stayed one night in September 2016
No wine in room as promised for wives birthday
Reviewed September 08, 2016
graham from Australia
Couple
Superior Twin Room
Stayed one night in September 2016
nice place BUT
Small children across the hall very noisy all night, wife did not sleep at all although a nice place don't think we will return in a hurry
Reviewed September 05, 2016
Chu from Thailand
Couple
Superior Twin Room
Stayed 2 nights in August 2016
Their service are excellent.
Staffs are friendly and nice.
Reviewed September 02, 2016
James from Australia
Business traveler
Superior Twin Room
Stayed one night in August 2016
Great accommodation!
Clean and modern
Reviewed September 01, 2016
Sarah from Australia
Couple
Superior King
Stayed one night in January 2016
Not Quite Burswood
We booked this thinking it was the main Burswood hotel. Both are now called Crown so it's confusing. There was a pool on this description but it was tiny. The hotel was beautiful, the rooms were fantastic. However the tiny wading pool couldn't hold more than 20 people and there was about that many unsupervised kids jumping in and out and playing chasey because the Lion King was playing at the Burswood. When I tried to order some food and a drink at the pool (no bar only a phone) I was re-directed to so many different areas of the hotel to staff who had no idea what was going on. Highly recommend the room, but if you are wanting to relax by the pool with something to eat or drink, don't choose this Hotel.
Reviewed August 28, 2016
Linda from New Zealand
Solo traveler
Superior King
Stayed 2 nights in August 2016
Seamless service.
From checkin to checkout two days later I cannot fault the service and accommodation.
Reviewed August 25, 2016
Darren from Australia
Couple
Superior King
Stayed one night in July 2016
Great Stay
Stay here every time we are in Perth great facilities and choices for food, drink and the Casino. fantastic place to stay if you are seeing a show or just fancy a break away,
Reviewed August 07, 2016

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