Clean Modern Hotel”

The Crown Promenade is a clean, modern hotel in Burswood connected to the Crown casino. The location is good as there are several restaurants and bars located in the Crown complex. Staff were friendly and efficient. The rooms are small, and I didn't like the design of the shower. There's only a small glass divider that keeps only some of the water in the shower/bathtub. Half of the water ends up on the floor. The hotel's free wifi was a JOKE. It was slower than dial up internet. It was impossible to download all of my work emails each evening. They have a pay option for faster internet, but why offer free internet if it is so terrible? Overall, I recommend the Crown Promenade hotel if you have a need to stay in Burswood.

Very nice stay!”

We stayed at the crown promenade for 1 night. We got a good deal on agoda. When we arrived check in was prompt and we were offered a yummy macaroon by the very friendly staff! Our room was perfect size & I couldn't fault it.. Very clean & fresh - the way a hotel room should be! The pool wasn't exactly big but nice for a dip.. Would reccommend u put a Couple more lounges on at the pool side though! We ate at the merry well in the day and in the late evening got a bite to eat at the noodle bar 88.. Both absolutely delicious! Would recommend this hotel for a short stay its very good with nice Staff & there are lots of nice restaurants to try!

Not Quite Burswood”

We booked this thinking it was the main Burswood hotel. Both are now called Crown so it's confusing. There was a pool on this description but it was tiny. The hotel was beautiful, the rooms were fantastic. However the tiny wading pool couldn't hold more than 20 people and there was about that many unsupervised kids jumping in and out and playing chasey because the Lion King was playing at the Burswood. When I tried to order some food and a drink at the pool (no bar only a phone) I was re-directed to so many different areas of the hotel to staff who had no idea what was going on. Highly recommend the room, but if you are wanting to relax by the pool with something to eat or drink, don't choose this Hotel.

Great service in a convenient location.”

i am happy to recommend crown promenade in perth. the staff were all very helpful and the amenities were more than adequate. i love the touches like beautiful flowers in the foyer next to the lifts on our floor. if fact the worst thing that happened to us during our stay was that our complimentary newspaper was taken we know we received one because they left us the advertising.

Crown promenade great hotel in great location”

my husband and i have stayed here, when it was the burswood, but now it's the crown it's has a little more class! the finer attention to detail were what we both noticed. the lobby had this amazing aroma from candles burning throughout. the staff were very polite and all about the service. the rooms are comfortable, have everything you need, the only thing negative we could say was the shower was very small... it's in a great location for bars, restaurants, the casino, the theatre. your only and a hop jump and a step away from all the action. highly recommend it, if you want to be at the crown but don't wish to spend that extra money on your accomadation for the duration of your stay! we loved it, and can't wait to stay again.

Clean, comfortable, quiet & fun.”

Initially we were given incorrect information, however this was resolved after a few emails. The customer service within the hotel was excellent. The room was very comfortable, quiet and was perfect for our Christmas stay. It felt like it had been recently renovated as it wasn't like the pictures, which was a very pleasant surprise on arrival! Staff in the reception area were very helpful with any queries we had and even housekeeping couldn't have been more welcoming (June 8th floor was always working with a smile!). Thanks for helping to make Christmas 2013 so special Crown Promenade.

Nice hotel, spacious room and great location if heading to the Casino”

Stayed here with my partner for his birthday, mentioned that when booking and they provided complimentary champagne in the room when we checked in. The included breakfast was lovely downstairs and location is obviously perfect if attending anything at the Crown Casino. We dined at Silks Chinese, definitely worth a visit it was delicious, best we have had in Perth. Would stay again, prices are very reasonable as well if on a package deal.

Convenient”

We booked a little too late and Crown Metropol's price was sky high. We had to settle for Crown Promenade Perth Hotel which was plain and no-frills. The rooms were fairly basic and there were minimal contact with service staff (apart from checking-in). We went by Crown Metropol for dinner and the ambience even at the lobby was a lot better than Crown Promenade Perth Hotel

Relaxing and enjoyable”

Great Stay at the Crown Promenade. Staff were wonderful. We were offered a glass of bubbly on arrival. Checkin was very quick. Our bags were placed in our room before we were even in the room. They were doing some renovations on the restaurant whislt we there, so we we given discounts in the casino restaurants and the Metrol restaurants. They were all great. Overall a very enjoyable stay and would stay there again

Highly recommended ”

I love Crown Promenade reception staff always make you feel welcome with their friendly smiles nothing is to hard for them when you have inquires. Rooms always clean and beds very comfortable. I treat myself once a month and stay there, so can highly recommended this hotel.

superb city location and ”

i stay in this hotel due to agoda have a special deal which the price is far cheaper than other hotel in this rating. its next to burswood casino and no doubt you have great access to the restaurants and other entertainment venues at walking distance. there is a train station at walking distance and bus come and go but i suggest travelers get your own vehicle as public transport is not that great compare to other cities in australia.

Nice hotel love staying their”

Stayed at the crown promenade a few times not when ever we go to the casino we will be staying here, it's s lovely hotel that's not to pricey highly recommend anyone to stay here. The staff are also lovely and helpful.

Comfortable room in great location”

Great stay at the Crown Promenade Perth. Good location, comfortable rooms and warm & friendly staff. It will be great if the premise has even more variety of dinning options(Chinese, Japanese, Korean, or Thai food), shopping and convenient stores.

Value for Money”

The location is great. Well I like to stay in an isolated area away from the bustle city life and Burswood area totally fulfill this criteria. It is close to the city yet its quiet and has a huge area. You can chill at the bars within Crown area, have good dinner at the chinese restaurant and walk around the lake. Of cos if you like to visit the casino, its just within the compound.

Great Experience”

we stayed at crown promonade to celebrate our 50th anniversary.on arrival the lass on reception asked us if we were celebrating anything special and i told her and she gave us a chocolate, which i thought was nice. but on arrival in our room their was a bottle of champagne waiting for us and then when we went to lunch at market & co we were given a beautiful chocolate cake and told that it was complinentary from crown. it was lovely. these little touches really did make us very happy and made our anniversary a memorable one. we really enjoyed our stay at crown promonade. thank you very much.

Location, Casino, Restaurants ”

Stayed at the Crown overnight prior to travelling overseas from Perth, great location with easy access to both domestic and international airport. Good choice of restaurants and new and improved Casino is good. We will stay again. Book In advance to obtain best rates.

Great Stay”

As always great service from arrival to departure room clean and fresh, bed luxuriously comfortable. Crown facilities bars, restaurants and for those inclined the casino on the doorstep. Just a 1 night stay for international flight early next morning now very much a regular customer to this well priced hotel.

Excellent”

Love Crown Promenade always stay there, reception staff always make you feel welcome with a friendly smile, rooms beautiful and clean spacious and beds so comfortable.

hotel @ burswood”

location @ crown casino burswood, close to airport, consider perth is quite area especially at night so stay at crown promanade is a good choice where location across casino and lots of restaurant. rooms are adequate for 2 adult and 4 children because one room has 2 double beds and other room has 1 king bed. no comment about breakfast because we took room only and breakfast is $35 and children not consider free.

Enjoyable short stay”

Hotel is just a short walk away from the burswood train station, so it was really convenient and easily accessible. Check-in was a smooth process. The hotel room was huge, clean and really comfortable. Cable TV and the mini-bar facilities was much appreciated. Crown casino and various eating places were within short walking distances. The night view of Crown Perth is really beautiful. We had a buffet lunch the next day at The Atrium and it was really delicious and had a wonderful spread of food. This was a short one-night stay but was really enjoyable.