Crown Regency Beach Resort
Crown Regency Beach Resort
Crown Regency Beach Resort
Crown Regency Beach Resort
Crown Regency Beach Resort
Crown Regency Beach Resort
Crown Regency Beach Resort
Removed from saved list

7.4

Very good

366 reviews

366 reviews

Beach13
Housekeeping8
Breakfast7

It is beach front though, plus staff are great, they have pools and rooms has bathtub ;

Giezl
- Dec 10, 2021
Highly rated by guests – 83% would recommend
See map

7.8

Very good

Location rating score

Very good location - 30 meters to the beach
Popular neighborhood
Parking
Available
Popular landmarks
White Beach 360 m
Bulabog Beach 1.0 km
Cagban Beach 1.9 km
Willy's Rock 2.3 km
Mount Luho 2.7 km
Diniwid Beach 3.0 km
Ilig Iligan Beach 3.8 km
Punta Bunga Beach 4.0 km
Puka Beach 4.8 km
Ariel's Point 11.4 km
Nearby landmarks
Calypso Diving 100 m
Aqualife Divers Academy 140 m
Boracay Tourist Center 150 m
Watercolors Boracay Diving Adventures Club 190 m
Yapak Dive 260 m
G&C Medicine Center 320 m
Dive Gurus Boracay Center 340 m
White Beach 360 m
Starfire Resort 360 m
D' Talipapa Market 400 m
Free Wi-Fi
2021

Crown Regency Beach Resort

Beachfront, Sitio Ambulong, Barangay Manoc-manoc, Malay, Aklan, Station 3, Boracay Island, Philippines, 5608 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • 30 meters to the beach

  • Located in heart of Boracay Island

  • Free Wi-Fi in all rooms!

  • Hot tub

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Hot tub

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Boracay Island every 4 minutes on Agoda.com
Value for money7.2
Location rating7.8
Nearest airportGodofredo P. Ramos Airport (MPH)
Distance to airport4.2 km

Rooms available at Crown Regency Beach Resort

Junior Suite
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 2 queen beds or 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 1 single bed and 1 double b...
Enter dates to see prices
Executive Suite
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Executive Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Superior Room
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
SUPERIOR ROOM SGL or TWIN
...
  • Room size: 27 m²/291 ft²
Enter dates to see prices
JUNIOR SUITE SGL or TWIN
...
  • Room size: 39 m²/420 ft²
Enter dates to see prices
EXECUTIVE SUITE SGL or TWIN
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
DELUXE ROOM SGL or TWIN
...
  • Room size: 27 m²/291 ft²
Enter dates to see prices
Laguna Premier Room
...
  • Room size: 34 m²/366 ft²
Enter dates to see prices

Frequently asked questions

Does Crown Regency Beach Resort have a hot tub?

A hot tub is one of the facilities available at Crown Regency Beach Resort.

How much does it cost to stay at Crown Regency Beach Resort?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Crown Regency Beach Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crown Regency Beach Resort?

Crown Regency Beach Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1200 PHP. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Crown Regency Beach Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Crown Regency Beach Resort has a car park right on site for maximum convenience.

Is breakfast offered at Crown Regency Beach Resort?

Wake up to a great buffet breakfast at Crown Regency Beach Resort. Adults can enjoy breakfast offered with an additional charge of 500 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Crown Regency Beach Resort?

Crown Regency Beach Resort features an on-site restaurant for your dining convenience.

What is the smoking policy at Crown Regency Beach Resort?

Crown Regency Beach Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Crown Regency Beach Resort?

Restaurants including Casa Pilar Restaurant, Supermagic and Cafe Maruja are popular in Crown Regency Beach Resort’s neighborhood which is known as Station 3.

What are popular attractions near Crown Regency Beach Resort?

Guests at Crown Regency Beach Resort can easily visit G-Max, Bamboo Tattoo Shop and Bella Isa Salon and Spa located in the Station 3 area.

What popular beaches are close to Crown Regency Beach Resort?

Guests at Crown Regency Beach Resort can easily visit White Beach and Current by Astoria beachfront in the Station 3 area.

What popular natural sightseeing spots are close to Crown Regency Beach Resort?

Crown Regency Beach Resort’s nearby natural sights include Calypso Diving, Aqualife Divers Academy and Yapak Dive located in the same Station 3 area.

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See map

Explore the neighborhood

What people love about Crown Regency Beach Resort

  • 9.6

    Exceptional

    "It is beach front though, plus staff are great, they have pools and rooms has bathtub ;"

    Giezl

    |

    December 10, 2021

  • 10

    Exceptional

    "Clean rooms."

    elaine

    |

    December 10, 2021

  • 10

    Exceptional

    "Good location."

    elaine

    |

    December 10, 2021

Overall rating:

7.4

Very good
366 reviews
Cleanliness
7.2
Facilities
6.8
Location
7.8
Read all reviews >
What travelers say they love:
My friends recommend to have a bidet in the bathroom.
Glenn from Philippines
Group
More about Crown Regency Beach Resort

More about Crown Regency Beach Resort

Nestled on the peaceful island of Boracay, this property exceeds expectation of vacationers with powder-fine white sand, crystal-clear turquoise waters, and an incomparable sunset. Impeccably designed for tourists and businesspeople alike, each guestroom is artistically furnished and perfectly situated for the finest view. Perfect for busy executives is the world-class conference center which boasts efficient hospitality and top-quality conference facilities. A perfect place for business or leaving it all behind, this beachfront resort does not lack any facilities. Its restaurant and bars are superb, and the spa is highly relaxing. With luxurious accommodations, top-notch facilities, and personalized service, the Crown Regency Beach Resort is a fantastic choice.

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Amenities and facilities
Good
Facilities

6.8

Most talked about facilities

Breakfast

11 mentions

Beach

4 mentions

Housekeeping

3 mentions

Swimming Pool

2 mentions

Languages spoken

  • English
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Canoeing
  • Hot tub
  • Massage
  • Snorkeling
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Wind surfing

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [on-site]
  • Shuttle service

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Trash cans
  • Washing machine
  • Wi-Fi [free]
Food and dining
Restaurants on site

Restaurant

  • Menu: A-la-carte
Location
Beachfront, Sitio Ambulong, Barangay Manoc-manoc, Malay, Aklan, Station 3, Boracay Island, Philippines, 5608
Very good
Location

7.8

Airports

  • Godofredo P. Ramos Airport (MPH)
    4.2 km
  • Tugdan Airport (TBH)
    43.5 km

Hospital or clinic

  • G&C Medicine Center
    320 m

Shopping

  • D'Mall
    990 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    620 m
What's nearby

Popular landmarks

  • White Beach
    360 m
  • Bulabog Beach
    1.0 km
  • Cagban Beach
    1.9 km
  • Willy's Rock
    2.3 km
  • Mount Luho
    2.7 km
  • Diniwid Beach
    3.0 km
  • Ilig Iligan Beach
    3.8 km
  • Punta Bunga Beach
    4.0 km
  • Puka Beach
    4.8 km
  • Ariel's Point
    11.4 km

Nearby landmarks

  • Calypso Diving
    100 m
  • Aqualife Divers Academy
    140 m
  • Boracay Tourist Center
    150 m
  • Watercolors Boracay Diving Adventures Club
    190 m
  • Yapak Dive
    260 m
  • G&C Medicine Center
    320 m
  • Dive Gurus Boracay Center
    340 m
  • White Beach
    360 m
  • Starfire Resort
    360 m
  • D' Talipapa Market
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1200 PHP

Extras

  • Breakfast charge (unless included in room price)500 PHP

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 87
  • Room voltage220
  • Year property opened2009
Property announcements

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information.

Reviews of Crown Regency Beach Resort from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.2
Facilities6.8
Location7.8
Room comfort and quality6.5
Service7.9
Value for money7.2
High score for Boracay Island
Rating
9+ Exceptional (43)
8-9 Excellent (23)
7-8 Very Good (37)
6-7 Good (12)
<6 Below Expectation (70)
Time of the year
Mar - May (39)
Jun - Aug (26)
Sep - Nov (45)
Dec - Feb (75)
Don't miss out!Users are booking a place in Boracay Island every 4 minutes on Agoda.com
All guests (298)
All room types
All languages

Show reviews that mention 

Showing 185 verified guest comments
12345
10.0
Exceptional
James from Philippines
Business traveler
Superior Room
Stayed 3 nights in December 2020

The Best Beachfront Option”

The best Boracay stay, so far! I have booked a superior room with Crown Regency Beach Resort to end my 2020 and start my 2021 (from December 31, 2020 to January 3, 2021). At first, I was hesitant to confirm my booking since I have read some negative feedback, but given its location and amenities with be best rate ever made me decide to book. I might regret if I didn't. Staying at Crown regency in the new normal is a breeze. Upon arrival, I was greeted by the guard on duty, with the usual protocols of alcohol for the hands. I logged in using my own pen. At the check-out counter, I was given with a refreshing welcome drink. My booking was not on the front desk record, so I opted to take my lunch first while they check, and that was totally okay since I arrived past the hour of 1:00pm and my tummy was already starving. At their restaurant fronting the beach, I ordered the most sumptuous food in the island ever- the crispy sizzling bagnet! It was my last lunch for 2020 and indeed a great wrap up! Do not miss this! After lunch, I went back to the front desk and they have finally confirmed my room. Don't expect a room upgrade though. My superior room was so huge and it was like a five star hotel room, with balcony, and a bath tub! How I wish they have a bidet, but never a problem to me. Cable TV worked so fine and there were 2 single beds , just perfect when I fit it together. There were 4 huge pillows complemented with think blankets. There was a mini-fridge, a water heater and utensils with water. The hygiene kit was a bonus! The box has 2 face masks, gloves, hand sanitizer and alcohol. Buffet breakfast was just okay, though I feel it really needs improvement but good enough as it was complete with the main course, fruit, coffee, vegetable, bread and a lot more. The waiters Tommy and Karen were super cool and very efficient. Karen gave me an omelette as requested and she was smiling all the time. The food sets were served directly to your table as part of the

Reviewed January 05, 2021

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9.6
Exceptional
Sharmaine from Philippines
Family with teens
Executive Deluxe Room
Stayed 4 nights in April 2019

Good experience!”

The hotel was placed in a perfect spot. If you want to go to the beach, it’s just few steps away, if you only want sight-seeing, then just go to their veranda where the pool is located then you’ll be relaxed to see the beautiful beach and the coconut trees. On the other hand, the room is very spacious and clean. The staffs were very accommodating and friendly. The breakfast buffet, the foods taste really good and it’s worth the penny! Kudos to the chefs! All in all, my trip to Boracay has been very comfortable and convenient because of the hotel (Crown Regency). Good job! Will surely recommend this to my friends!

Reviewed May 01, 2019

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Dear Sharmaine, Greetings from Crown Regency Beach Resort! We very much appreciate the time and effort you have spent to share your feedback. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We appreciate your gracious commendation of our resort, thank you for highlighting the resort’s notable aspects such as our location, friendly staff, spacious rooms and breakfast buffet. We look forward to welcome you back the soonest. Sincerely Yours, Jenesis Marketing Communications Team

Responded May 21, 2019
Crown Regency Beach Resort
9.3
Exceptional
Almae from Philippines
Couple
Deluxe Room
Stayed 1 night in December 2008

Pleasant Stay”

Location:Beachfront.Room Ambiance:peaceful.A lot of extras:Complimentary newspaper,toothbrushes,cotton buds,water,coffee.New furniture,good cable tv.Soft pillows
I was provided 2 single beds for me and my husband.

I had a wonderful time during my stay in this hotel.Crown Regency hotels are very good.True value for money.This hotel is located at station 3 beachfront.Staff constantly clean sands and water off hallways.Good swimming pool overlooking the beach.Well-trained staff who treats everyone nicely.Hotel room furniture,bedsheets and appliances are new and clean which can make your stay very comfortable.

Reviewed January 05, 2009

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8.8
Excellent
Catherine from Philippines
Couple
Superior Room
Stayed 8 nights in December 2020

Amazing staff!”

Amazing staff! They even made an extra effort to grant my request for our arrival. Hotel is nice. And since we got adiscoutn from agoda, its truly a great value for our money. Thank you crown regency people :)

Reviewed January 09, 2021

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9.3
Exceptional
JACQUI from Australia
Group
Deluxe Room
Stayed 5 nights in September 2012

Modern & comfortable”

Modern Rooms

this is my second time here with my brother. they have modern comfortable rooms, which are a/c. as its hard to find a resort that offer 2 single beds this was perfect. it is in station 3 and its not that far to walk to great places to eat, and if you feel lazy get a bike. the only downfall i would say that the breakfast isn't the best, i would prefer a healthier option so on this occasion i did not take the breakfast package.

Reviewed October 07, 2012

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7.3
Very good
mark from United Kingdom
Couple
Deluxe Room
Stayed 4 nights in January 2014

Is Borocay all it's cracked up to be?”

Looks nice nice pool pleasant staff

So on paper this hotel looks good and the room looks nice. But the reality is the hotel is so noisy with sound echoing all round it. You can hear the lifts ping all the time, even though we were in the middle of the hotel. Chat is loud from even around the corner of our corridor and much shouting/noise from other guests. I came out at 6am one morning to tell them to shut up! Boracay advertises itself as an empty hammock on white sandy beaches. Hmmm. It's busy busy busy and as soon as you step out of the hotel you are bombarded with "island hopping maam sir?" It's a busy resort with thousands of people walking up and down the main sandy promenade.

Reviewed July 29, 2014

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7.3
Very good
OFELIA from Philippines
Couple
Deluxe Room
Stayed 1 night in October 2011

the hotel is nice but....”

the room interiors and amenities are updated and stylish

Crowne regency boracay station2 has great rooms! very courteous staffs and have treated us well. So, i must say... the rooms are great but i think it is but proper that hotel have free shuttles to all their guests as a sign of their warm hospitality...

Reviewed October 09, 2011

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8.0
Excellent
Jasmin from United States
Family with young children
Deluxe Room
Stayed 2 nights in December 2019

Very good”

Located at Station 3. Right in front of the beach. Easy to find with a gps but quite hard if your just gonna base on there hotel name because it's small and quite hidden from view. Booked a de luxe room but when we got there room is not available no more so they give us an upgrade, that was quite nice of them. Room we got is quite big and far from the beach side my son really enjoy running around the room. Lol! Love the fact that they also have a pool. Staff are nice too. The only thing is the hotel need to do some upgrading, they need to renovate there hotel. But other than that everything wa great.

Reviewed January 08, 2020

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Hi Jasmin: Good day! Thank you so much for the feedback. Hope to see you again in your next visit to Boracay. TUFFY Central Reservations

Responded January 05, 2021
Crown Regency Beach Resort
6.7
Good
PEDRO from Portugal
Couple
Deluxe Room
Stayed 7 nights in April 2009

Pedro & Maria”

Nice staff, nice decoration, clean, good location
Very noisy (we hear eveything inside the bedroom: people speaking, staff cleaning, etc., and this at 7 a.m.). During 7 days, we never had a spare toilet paper. The breakfast is very poor. Should have a restaurant.

Comparing to the most hotels in Boracay, Crown Regency is a very good looking hotel. The staff is nice and the location is very good. Many activities can be found nearby the hotel. But who's looking for quietness, should choose another location. The breakfast should be improved. The hotel should provide spare toilet paper in the rooms. Sometimes the smell inside the room toilet was very unpleasent. The hotel should have a restaurant and a gym.

Reviewed May 08, 2009

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9.6
Exceptional
Celina from Philippines
Group
Superior Room
Stayed 3 nights in February 2021

Very accomodating staff!! ”

Love the people here, specially the bar staff who tirelessly served us and satisfied our needs and requests. Even let us have our breakfast at the rooftop. Wasn't able to get his name. But everyone there, even Kuya Junjun the security guard, were all very accommodating. Thank you all for your commendable service. The location was perfect. Just in front is the beach. We loved the pool, jacuzzi and the view from the rooftop too. The rooms are nice and spacious. We just had a bit of issues with the aircon, tv and hair dryer for some of the rooms out of 3 rooms we stayed in. The breakfast could be better too but overall, we loved our stay here.

Reviewed February 06, 2021

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8.4
Excellent
Michelle from Philippines
Family with young children
Superior Room
Stayed 4 nights in December 2020

The hotel staff were their most valuable asset”

We are frequent travellers and pandemic have changed all that, so when we finally took the courage to take the PCR and travel Boracay, we promised to make it an epic one. We stayed at this hotel for 15 days and spend the Christmas there. The hotel room is ok but a bit old, but the friendliness of the staff covers all the lapses. They all go extra mile to make sure our stay will be as comfortable as possible. I truly hope all these hard working individuals will be well rewarded. We thank all the management, chef, waiters and waitresses, FO, guards, pool attendant, housekeeping and everyone else who made our stay extra special, we will definitely come back ;)

Reviewed January 08, 2021

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10.0
Exceptional
Ranir from Philippines
Solo traveler
Superior Room
Stayed 3 nights in February 2021

Wonderful Stay”

Beachfront facility with amazing pool, view deck, spacious room, and polite staff. There are sure fancier accommodations in the area, but Crown will not fail your expectation given the amount you paid for.

Reviewed March 02, 2021

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7.2
Very good
Kathryn from Australia
Family with young children
Junior Suite Room
Stayed 4 nights in April 2018

Can do a lot better”

We stayed at the Junior Suite with direct access to the swimming pool. Was a plus for us since we had kids who wanted to swim at the pool in the afternoon so we didn't have to walk far and we could watch them while relaxing in the room. However got woken up before 6am one day because some people were swimming and were noisy while one of them was cleaning the pool. Pool is open to guests from 6am onwards. Looks like the staff were having a swim before starting their work. Daily housekeeping available and made sure room was immaculately clean when we came back from swimming at the beach. Furniture looked a bit dated. Breakfast was okay although we always had to wait a long time before someone refilled and not much selection. Breakfast was included but out of the four mornings we had breakfast they only served fried rice once, not much choice with food. At least staff were nice and polite, always wanting to please the guests. To be honest will not be staying at this hotel again.

Reviewed May 07, 2018

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Dear Kathryn, Greetings from Crown Regency Beach Resort! Crown Regency aims to delight all its guests with personalized service to give all our guest the best value for their stay and we are glad to have received your recommendation. However, we are aware that there are certain areas that need improvement so thank you for bringing these to our attention. Please be assured that we have taken your constructive review with high regard and this has been shared in our daily training as a reminder for all of us to constantly strive towards improving the quality of our services. The improvement of our services and facilities to meet our guests' needs and satisfaction is an ongoing undertaking and we would be grateful if you could give us the opportunity to serve again you in the immediate future. Sincerely yours, 

Irekca Marketing Communications Team

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Crown Regency Beach Resort
6.8
Good
Jeneen from Philippines
Couple
Deluxe Room
Stayed 4 nights in December 2020

OKAY”

The room was okay. The facilities just need a renovation. They have a pool overlooking the beach and the hotel is a beach front. Hope they can improve on the quality of food. Overall, our stay were okay and good value for money if you are a little budgeted. Thank you Crown Regency! :)

Reviewed January 06, 2021

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8.0
Excellent
Ronan from Philippines
Group
Executive Deluxe Room
Stayed 2 nights in June 2019

Fancy Stay in Boracay Is”

This has been one of the fancy properties in the island. Overall, satisfactory stay. Great location, big rooms with access to the pool. On the other hand, wifi can be improved and dinner buffet, please (for some reason, there are no dinner buffet in all of the nights we stayed there).

Reviewed September 20, 2019

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4.8
Matthew from Philippines
Group
Superior Room
Stayed 3 nights in April 2019

Poorly trained staff”

Upon arriving at the hotel they had no internet connection, the receptionist informed us that they had no record of our reservation, even after presenting the printed reservation she was still not cooperative and would not allow us to check in, after some time of arguing with her she finally called the head office and they confirmed our Agoda reservation and then she was forced to do her job! I was very disappointed that Crown Regency has such poorly trained receptionists, very rude, uncooperative, and it almost ruined our vacation, will never bother to stay here again!

Reviewed April 20, 2019

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Dear Matthew, We would like to thank you for bringing these matters to our attention. We apologize for any inconvenience these might have caused you during your stay. Rest assured that we will take necessary actions as needed. Allow me to express our deepest apology for the inconvenience this might have caused you during your stay. It is with your valued feedback that helps us improve on our services and facilities to meet your standards. Rest assured that we will take necessary actions as needed. We look forward to another opportunity to exceed your expectation. Sincerely Yours, Jenesis Marketing Communications Team

Responded May 21, 2019
Crown Regency Beach Resort
9.3
Exceptional
Melanie from Philippines
Family with teens
Deluxe Room
Stayed 2 nights in January 2014

Good Hotel with Good Location”

Good Hotel with Good Location

i love staying on this place... the ambiance is great, the food is great, the music band at night was great and i love the view of the beach every morning... it's a good thing that it is located at the front beach because we can easily go to the beach and have water activities... the breakfast buffet was good and they have courteous staff who assisted us very well...at night we can enjoy the cozy atmosphere together with the live band playing on the front beach...plus they have a pond where you can enjoy feeding and watching the fishes in there...

Reviewed January 06, 2014

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8.0
Excellent
Ahmed from Kuwait
Couple
Junior Suite
Stayed 3 nights in December 2018

Good location value for money ”

Excellent location beach front quiet the beach is very clean, nice staff, near telepapa for freash sea food other restaurants also near budget mart for groceries, boat station is near for island hopping and sailing, perfect sunset view

Reviewed December 15, 2018

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Dear Ahmed, Thank you for sharing your positive thoughts of Crown Regency Beach Resort! We very much appreciate the time and effort you have spent to share your feedback. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We appreciate your gracious commendation of our resort. Thank you for highlighting the resort’s notable aspect which is our excellent location. We look forward to welcoming you back the soonest. Sincerely yours, 

 Irekca de la Torre Marketing Communications Team

Responded February 12, 2019
Crown Regency Beach Resort
4.7
Maricel from Philippines
Group
Deluxe Room
Stayed 1 night in March 2014

Not worth the money...”

It's close to the beach.

The hotel itself is in poor condition. It definitely needs renovation. I wouldn't recommend it to anyone. I had tried the other Crown Regency Resort and Convention Centre at Station 2 which is more likely to be recommended.

Reviewed March 27, 2014

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5.6
Jerry from Philippines
Couple
Penthouse Suite
Stayed 2 nights in December 2018

Very disappointed”

It isn't very often I write negative reviews but I will make an exception with this one. After check-in proceeded to the room to find that there wasn't a balcony despite it saying there was one in their description on Agoda. I tried to get the room changed but was not able. The front desk people made many excuses but wouldn't admit that it was their mistake in the description of the room. Later that day we discovered that there was no cold water coming out of the taps, it was all hot, even from the cold water taps, too hot to even have a shower. Many places in the Philippines there will be no hot water but most people can deal with that. I complained 3 times but the problem wasn't fixed during our stay, they didn't even offer an explanation why. Sadly disappointed, we will not return.

Reviewed December 28, 2018

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Dear Jerry, I truly appreciate you taking the time to share your feedback and voice your concerns and issues regarding your stay at Crown Regency Beach Resort. In behalf of the management, allow me to express our sincerest apology for any inconvenience and unexpected blunders you may have experienced during your stay. We regularly conduct maintenance to ensure our guests won’t have to experience unpleasant incidents caused by failure to function of our amenities; however, on this occasion, it seems that we failed to uphold to our commitment of providing you an excellent experience. Rest assured that all your comments are duly noted & all the issues you mentioned are being communicated to the respective departments and we are working to avoid such things from happening again. Best Regards, 

Irekca Marketing Communications Team

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