Crown Regency Hotel & Towers
Crown Regency Hotel & Towers
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9.2
Exceptional

"The hotel is nice, clean and convenient."

Bartosz

|

February 26, 2018

Superior Room Crown Regency Hotel & Towers
Superior Room
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Lobby Crown Regency Hotel & Towers
Lobby
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Lobby Crown Regency Hotel & Towers
Lobby
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Interior view Crown Regency Hotel & Towers
Interior view
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See map Crown Regency Hotel & Towers
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Excellent
Location
8.1
See all 6 photos Crown Regency Hotel & Towers
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What guests are saying:
Nice clean hotel in the centre of town, has everything you need .
Garry from Australia
Solo traveler
This was a complete package hotel with great service and the Starbucks downstairs was a plus. Room service was on point! One of the best stays in Cebu, enjoyed staying here even compared to the high end resorts.
Jerry from United States
Solo traveler
Everything within walking distance and every amenity was available.
Jerry from United States
Solo traveler
Great location as everything is within walking distance. I booked 3 rooms and all were near the pool so my grandchildren had a great time.
REBECCA from Philippines
Family with young children
SPACIOUS, SUPER STAY, GREAT STAFF
DONALD from United States
Couple
The hotel is located close to the famous Osmena Fuente area, good night life here. The hotel is also convenient for The Sea Port for trips to Bohol , Argao and many more destinations. Staff friendly, Food good, Room Gorgeous
Darren from Australia
Couple
Nice staff, nice building, but Wifi not so strong
Rasmus from Denmark
Group
All good experience
Kristine from Philippines
Family with teens

Crown Regency Hotel & Towers

Excellent location
- Inside city center
- What's nearby?
Very good
From 3790 reviewsSee what guests said
7.2
/
10
Very good room comfort and quality
7.5
Value for money7.0
Distance to city center0 km
Location rating8.1
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport9.3 km
  • Airport transfer

  • Located in heart of Cebu

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
7.5
Very good
Room comfort & quality
This property is in high demand!Booked 37 times since yesterday | 47 travelers are looking at this property right now
2 Bedroom Suite
2 Bedroom Suite
...
  • Room size: 93 m²/1001 ft²
  • City view
  • 2 double beds & 2 single be...
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Superior Room
Superior Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
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2 Bedroom Executive Suite, Corner room
2 Bedroom Executive Suite, Corner room
...
  • Room size: 82.95 m²/893 ft²
  • City view
  • 1 double bed & 1 double bed...
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Deluxe Room
Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 double beds
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2 Bedroom Deluxe Suite
2 Bedroom Deluxe Suite
...
  • Room size: 82.95 m²/893 ft²
  • City view
  • 2 double beds & 1 king bed
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Junior Suite
Junior Suite
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 double beds
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1 Bedroom Suite
1 Bedroom Suite
...
  • Room size: 72 m²/775 ft²
  • City view
  • 2 double beds
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Executive Deluxe Room
Executive Deluxe Room
...
  • Room size: 37.2 m²/400 ft²
  • City view
  • 2 double beds
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Suite Executive Two Bedrooms
Suite Executive Two Bedrooms
...
  • Room size: 50 m²/538 ft²
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suite executive
suite executive
...
  • Room size: 82 m²/883 ft²
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Have a question for Crown Regency Hotel & Towers?

What people love about the property

  • 8.0
    Very good

    "Great location"

    Edgar

    |

    January 12, 2018

  • 8.8
    Excellent

    "The staff are really friendly and approachable."

    Jasha M.

    |

    February 8, 2018

  • 9.6
    Exceptional

    "Overall, this is good!"

    Callistus

    |

    March 4, 2017

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More about Crown Regency Hotel & Towers

More about Crown Regency Hotel & Towers

8.8
Excellent

"We had a nice stay with excellent city view from our room"

Jazzy L.

|

March 22, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Muvanz Pocherohan and Seafood
660 m Filipino, Seafood
Simply J's Cafe & Restaurant
1.7 km Filipino, Italian
American cuisine
American cuisine
Fifties Cafe
50 m American
McDonald's
290 m American, Fast food
Marshall's Irish Pub and Restaurant
300 m American, Asian, Bar
Asian cuisine
Asian cuisine
Bervee's Bistro
210 m Asian, Filipino, Fusion
Larsian BBQ
310 m Asian, Barbecue, Filipino
Jojie's Pa-Initan Central
330 m Asian, Filipino

What they offer

10.0
Exceptional

"Overall - great place to stay."

Sophia

|

May 5, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (3790)
7.2
/
10
Cleanliness7.0
Facilities6.5
Location8.1
Room comfort and quality7.5
Service7.2
Value for money7.0
Provided by verified guests of Agoda
All languages
All guests (3790)
All room types

Show reviews that mention 

Showing 2875 verified guest comments
12345
4.4
JERVIELYN from Australia
Family with young children
Executive Deluxe Room
Stayed 3 nights in January 2019
WRONG ADVERTISMENT ITS NOT A 4 STAR HOTEL!”
Agoda advertise the Crown Recency Hotel as a 4 STAR HOTEL but it's defiantly not. The front desk the elevator and pool is good but when you get in your room you'll be disappointed. Our doors key card doesn't work, they have to use an actual key. Our safety box is unattach,the sockets plate is missing, some of the fittings is rusted or loose and the couch is shocking ... We ask to change room but they just show us a worst room than what we have and they say they are full so there are no other available room too. I can't have refund because it's no refund policy cause it's discounted room. I ask for discount they say they can't give discount coz we already paid for it. Oh by the way if you request for tissue or anything,you'll get it after calling them multiple times and wait an hour or more before you get it..
Reviewed January 15, 2019
6.0
Teresita from Philippines
Family with teens
Executive Deluxe Room
Stayed 1 night in January 2019
consider the reviews before booking ”
Nice location. We enjoyed the breakfast buffet. if you are after to see the glimpse of sinulog festival but willing to bear all the bad sides like the unpleasant smell of Tower 1 main lobby and elevator. Not well lighted hotel and very old towels. iMost portantly if you are with Senior Citizens with you I recommend you check your room on your own first. I wish Management will take notice of these comments since different nationalities are staying on this hotel. Staff were good if you are unhappy just inform them they will get it done.
Reviewed January 14, 2019
7.2
Very good
Lars from Philippines
Couple
Superior Room
Stayed 3 nights in December 2018
If you get promo price the hotel is valuable ”
Laundry very expensive. Also destroyed some clothes, but made up with the laundry mam. I think they have a very hard contract with the hotel. All though we celebrate New Year’s Eve in the hotel and that was great,with a nice buffet in the restaurant and then fireworks from the twin building at midnight. So thank you Crown Regency
Reviewed January 13, 2019
8.0
Excellent
mila from Philippines
Business traveler
Superior Room
Stayed 1 night in December 2018
Very good”
Staffs were very accommodating when we need to change room for more comfort.
Reviewed January 14, 2019
3.6
NIno from Philippines
Business traveler
Superior Room
Stayed 1 night in November 2018
Needs more improvement”
The Hotel rooms are old and leaky. Too expensive for this type of room. Needs more improvement
Reviewed January 15, 2019
7.6
Very good
James from United Kingdom
Couple
Superior Room
Stayed 1 night in January 2019
Perfect downtown location”
Perfect downtown location, hotel rooms in need of an upgrade, even in deluxe although clean. Good facilities for kids and family, breakfast is fine, wouldn’t pay more than $80 per night, perfect for Sinulog good central location
Reviewed January 14, 2019
7.2
Very good
Rowena from Philippines
Family with young children
Deluxe Room
Stayed 2 nights in January 2019
Very good”
Thank you for cancelling my double booking with no charge! We were a family of 17, we were able to check in early (around 10am). The connecting elevators is fun for the kids! The kids also like the pool. The food is awesome! They also have buffet during breakfast.
Reviewed January 09, 2019
5.2
mary from Philippines
Family with young children
Executive Deluxe Room
Stayed 2 nights in January 2019
The pros does not surpass the cons ”
The room size was great and it looks clean. The location is good and it has Starbucks at the ground floor. The pros does not surpass the cons though. First, the aircondition is not suitable for Philippines temperature. It was pathetic!!! We were moved to another room because the a/c was failing on the first one. Only to discover that it was really their standard aircondition temperature, you will wake up full of sweat in the middle of the night. After staying overnight in this newly assigned room to us, we ended up moving to the 3rd room at approximately 11pm the next day because we are all sweating due to an a/c thats even worst than the 1st one. We were assigned a room at tower 2, it was like a maze going to this other building and the way going to tower 2 smells like an old dilapidated building. Their hand soap smells like a laudry detergent. Bring your own if you dont want to be reminded of your laundry back home. The television is still CRT and fairly small and no bidet. Overall it was frustrating to stay at Crown Regency Hotel Cebu. We could have had a better time had we chosen a nicer and a more updated hotel.
Reviewed January 08, 2019
6.4
Good
Shayne from Australia
Family with young children
Deluxe Room
Stayed 1 night in December 2018
Not bad”
Run down hotel with a lot of potential, great staff, good food and good location. Worth it if you can get rooms with big discount. Also this review is in the context of the Philippines, where run down hotels are the standard. If this hotel was in Thailand or HK It would be bad.
Reviewed January 03, 2019
6.0
KRISLEI from Philippines
Group
Superior Room
Stayed 2 nights in January 2019
Above average”
Our needs are catered nicely, but contacting the front desk and concierge took a long time. The phone was just ringing for 6-8minutes and no one was answering. Good thing the house keeper mentioned their alternative # to contact the housekeeping and they are the one who attended our needs. There's no bidet in our room and the water had a problem on our stay. Saw 2 cockroach also in our room
Reviewed January 12, 2019
8.4
Excellent
Cleo from Philippines
Family with young children
Superior Room
Stayed 2 nights in November 2018
My rate is 3-4 star only. Certainly not value for money.”
The hotel is strict especially with the breakfast buffet. They said they will charge you if you have leftovers on your plate. And they will charge your child too if he/she is 4yrs old above for 250/plate. The hotel lobbies (elevator waiting areas) smells and feels outdated (old). The only nice thing we will like remembering with this hotel is that all the staff are polite and nice. They always greet you when they see you.
Reviewed November 24, 2018
8.0
Excellent
Archana from Singapore
Group
Deluxe Room
Stayed 3 nights in August 2018
Good location and Friendly staff”
Staff in this hotel are generally very friendly and approachable when in doubt about anything pertaining Cebu. Location is excellent. Many shops, restaurants and shopping malls just beside the hotel. Bonus: Hotel's top floor has several exciting activities - Sky experience Adventures.
Reviewed November 21, 2018
8.8
Excellent
Kacey from United States
Solo traveler
Superior Room
Stayed 2 nights in October 2018
Great Value”
Great value for the money. Room was great. I was concerned with some recent reviews but was not disappointed with this hotel. I have observed many westerners expect too much when traveling in Asia and Mexico. Staff was not flexible with some requests such as an early check in but they do not make the rules. You cannot check in before 2pm. When the internet did not work the staff came immediately and fixed it.
Reviewed October 23, 2018
10.0
Exceptional
Jerry from United States
Solo traveler
Superior Room
Stayed 1 night in October 2018
Best stay with everything available for travelers”
This was a complete package hotel with great service and the Starbucks downstairs was a plus. Room service was on point! One of the best stays in Cebu, enjoyed staying here even compared to the high end resorts.
Reviewed October 22, 2018
7.6
Very good
Barry from United States
Couple
Deluxe Room
Stayed 1 night in January 2019
Very good”
Nice place to stay for a couple of days. All the staff were friendly and always welcome you with a smile but some of the rooms do need to be up graded. Overall, we had a good vacation at Crown Regency Hotel and Towers
Reviewed January 10, 2019
9.2
Exceptional
Michaela from Philippines
Group
Deluxe Room
Stayed 2 nights in December 2018
Great stay! ”
I love staying here , food is great and location is accessible to everything!
Reviewed January 14, 2019
7.2
Very good
Charles from United Kingdom
Family with young children
Executive Corner Suite
Stayed 5 nights in December 2018
Needs Maintenance”
External advisors need to review this hotel. I am sure that they will make many recommendations for improvement. Overall it has become quite shabby especially considering the price. Having said that we enjoyed our stay. The gym was very well equipped, the staff were very friendly, breakfast was good.
Reviewed December 28, 2018
10.0
Exceptional
Teodora from Indonesia
Group
Deluxe Room
Stayed 2 nights in August 2018
Good location and friendly staff”
It was my birthday get away and I book this hotel knowing i can enjoy the beauty of Cebu staying in this hotel. It was really a very nice hotel with friendly and helpful staffs. I wasn't able to take the activities within hotel because of time restraint. But next time i will book this hotel again and enjoy all the facilities! Thanks everyone!
Reviewed October 10, 2018
8.4
Excellent
Oliver from Philippines
Family with teens
Deluxe Room
Stayed 2 nights in August 2018
Great View And Clean Room”
We stayed in 26 floor, the room had nice view outside, it clean and had shattaf/w.c. Shower. It has also a nice clean toilet, hot and cold are available The internet are coming and going or no signal at all, the elevator seems broken, we had to take to rides, the restaurant at the top are too exoensive.
Reviewed September 08, 2018
9.6
Exceptional
CLARISSA from Australia
Group
Junior Suite
Stayed 3 nights in July 2018
Awesome Hotel”
When I approached the reception to checked in, the staff was very accommodating and helpful. Since I booked for 2 rooms and didn't realise the other room was at the annex building, the lady upgraded our rooms to presidential suite! I was over the moon and so does my family hence we stayed there for 3 days! I will definitely recommend this hotel to my friends.
Reviewed August 27, 2018
12345
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  • Excellent location
  • Museo Sugbo
  • Cebu South Bus Terminal is within 1.15 km