Very good 7.5
Based on 2104 reviews

Recent customer comments

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Very good

based on 2104 reviews
  • Cleanliness 7.5
  • Facilities 7.0
  • Location 8.3
  • Room comfort and quality 7.5
  • Service 7.5
  • Value for money 7.3
  • Food and dining 6.7
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Shalom from Philippines
Superior Room
Stayed 2 nights in January 2015
clean nice location and nice ammenties
Reviewed February 01, 2015

Dennis from United States
Superior Room
Stayed 3 nights in January 2015
Rooms have roaches. Lobby/elev stink
Staff were polite
If refunds were easy to handle in this hotel, we could have moved to other places to stay when we noticed the bathrooms sink are clogged up. The toilet bowl moves together with the caulking. Curtains are full of dusts. ROACHES were all over. Paid 1200.00 for SINULOG buffet and addl 500.00 for fireworks; yet all my 10 friends that paid extra didn't get to witness for no reason they did not start until almost 11 pm in which even the staffs were confused with the delay. We asked for refunds for our friends 500.00 each and did not materialize. DO NOT ever pay extra when you are in a group. It was a waste. DO NOT PAY corner suite, all you can see are walls of constructions and cables (10th floor) only per staff. STAFFS common word is "Sorry for the inconvenience" Lobby have scented candles in every corner to cover up the STENCH and if you have asthma, please don't book this place. We booked our stay from Jan 13 to Jan 30...paid a lot of $$$ will not happen again.
Reviewed February 01, 2015

mary from Philippines
Superior Room
Stayed 1 night in January 2015
Not expensive
Clean and good location
Reviewed January 30, 2015

SUSAN from Philippines
Family with teens
Stayed 2 nights in January 2015
Memories in Crowne
Conveniently located, big rooms, many adventures
Fun, exciting and full of memories.
Reviewed January 28, 2015

tracey from United States
Family with young children
Superior Room
Stayed 1 night in January 2015
location, foods and amenities
Pleasant stay and relaxed
Reviewed January 27, 2015

Lito from Philippines
Solo traveler
Superior Room
Stayed 1 night in January 2015
Good value
Good location, nice rooms, fast check-out
Reviewed January 26, 2015

Ryan from Philippines
Family with young children
Executive Studio
Stayed 3 nights in December 2014
Space, Location, and Amenities
Crown Regency was a nice place. I got a corner room and it was very spacious. The hotel has facilities for children and convenient location in Cebu.
Reviewed January 25, 2015

JOANNE from Philippines
Superior Room
Stayed 1 night in January 2015
the front desk is not pleasing to their guest,poor service when answering calls
Reviewed January 22, 2015

Melanie from Canada
Family with teens
Superior Room
Stayed 4 nights in December 2014
I wouldn't stay here again
Staff was friendly and very helpful
The hotel would've been ok and would have got a better review from me if we didn't find cockroaches in 2 out of the 3 rooms we had. Wasn't impressed with that at all! The rooms itself were pretty spacious, but on the first night in one of the rooms, we found 2 cockroaches and on the last night in the room we had beside the room with the first 2 cockroaches, we saw 1, so needless to say, I won't ever stay there again and it's a shame, because I liked the hotel
Reviewed January 21, 2015

marli from Australia
Superior Room
Stayed 1 night in January 2015
worth it
thinga you can do
Reviewed January 18, 2015


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