Location rating score
"Everything after that was perfect though, so I would still recommend this place overall."
Free Wi-Fi in all rooms!
Room service [24-hour]
|Value for money||6.4|
|Nearest airport||Mactan-Cebu International Airport (CEB)|
|Distance to airport||10.8 km|
Check-in is from 02:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Crown Regency Residences Cebu Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Crown Regency Residences Cebu Hotel has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the serviced apartment.
Crown Regency Residences Cebu Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
"The bed was really soft and everything was clean."
July 30, 2018
"The staff in the restaurant was really nice."
July 30, 2018
"Pool was clean and well maintained."
May 5, 2019
Crown Regency Residences Cebu Hotel is a leisure-friendly and business-friendly hotel surrounded by beautiful landscaping and offering guests an extensive list of entertainment options. Guests of the Crown Regency Residences Cebu Hotel are treated to posturepedic beds, complimentary breakfasts, living room areas, and air conditioning. Enjoy fresh baked goods and coffee from the 24-hour coffee shop for breakfast, and later order from the Suncourt Pool and Bar while lounging by the swimming pool. Get buffed, scrubbed, and pampered at the Regency Day Spa. The business center can accommodate the busiest of corporate travelers with its soundproof meeting rooms and facilities. Be sure to utilize the transportation services to visit attractions close to V Rama Avenue like Guadalupe Church and Fuente Osmena. After a long and tiring day, relax with a few drinks at the Cassanova Sports Bar.
"Place was beautiful, so was the pool and restaurant."
May 5, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Crown Regency Residences Cebu Hotel
Show reviews that mention
Will Come Back Again”
Overall, our stay at the crown regency residences is good. For the money, I would recommend this hotel. Not very fancy but you have a very decent place to stay. Plus the breakfast is very good, which was, by the way, included with the price. Huge and clean room and very good service. Great location is also a plus.
They have the best customer service. We have booked for a Standard Room but when we arrived at the hotel they were already fully booked. They were very accommodating and upgraded us to Presidential Suite. Kudos to Crown Regency staff and management.
Could be better”
I stayed here on my first trip to the Philippines before I knew to look for a resort rather than a hotel. Hotel is a good match for the photos on Agoda but you can't really see how small the pool is, it is okay for a cool-off but not big enough for serious swimming. The view from my room was very disappointing, I was on the floor above reception and the windows were high up, I had to stand on a chair to look out, and they had bars, which is good to deter burglars but not really much use if you want to watch the world go by. One of the floor tiles also had a huge crack in it. Half way through each week there the hotel was inundated with students on some sort of travel experience and I discovered that this is a very regular thing. It wasn't a problem as such, but they did monoplise the pool when they were there. The area around the hotel is quite run-down, but there is a local market and plenty of street vendors. If you have to stay in Cebu City then you could do worse.
Best Value in Cebu City”
I enjoyed every part of my stay. The room (101) was very comfortable and the wifi was great. I enjoyed a message (soft) that the hotel front desk set up for me that was excellent. I took both my dinner and breakfast in the hotel's restaurant. The manager (Joseph) came over where I was sitting during breakfast just to check to see if everything was going ok with my stay. The employees were always smiling and once I heard the voice of an angel singing that was (Abby). My only regret is that I had to depart so soon. I will book there the next time I return to Cebu!
Hello Joseph, Thank you for choosing to stay at Crown Regency Residences Cebu! We are pleased to know that our hotel and its facilities were to your liking providing you a comfortable stay. We are pleased that you enjoyed your encounters with our staff. We will be sure to relay your appreciation and recognize the outstanding service they provided to you. We strive to create a memorable experience for all of our guests and we are delighted to know that we were able to provide you an experience that you will treasure for a very long time. We hope to have you again and we look forward for another opportunity to serve you. Corinne Marketing Communications Associate
I like the Crown Regency Residences hotel and it is a quiet place and the staff there is nice as well. I will visit there again...
Hello Irving, Greetings from Crown Regency Residences Cebu! We are pleased that you enjoyed your encounters with our staff that ensured you of a perfect stay experience with us. We always strive to give our entire guest the best value for their stay and we are glad to have received your recommendation. We look forward to welcome you back the soonest! Corinne Marketing Communications Team
One of the friendliest places I have ever stayed!”
I enjoyed everything about my stay except that the bed was too small for me. Being six foot two inches tall I have begin to accept this when I travel to Asia. The hotel staff went out of their way to make my stay enjoyable and I will highly recommend this hotel to my friends. By the time that my stay ended I think everyone in the hotel new me by name and this really made me feel at home! I will be staying here again the next time I travel to Cebu. I already miss this place!
Save for the lack of a great view...”
Maybe it has something to do with the hotel layout, which was sprawling rather than vertical, or the room assigned to us, which was on the ground floor. But the lack of a view, the window outside our room only had the concrete fence and TV antennas visible, greatly weighed down my experience, and made me feel it was not worth the price. (The wifi issue can be solved by doing it in the lobby, which was a little cramped.) But unless you are placed in the upper floors, you will have to bear and grin with the lack of it. Otherwise, it was a pleasant experience: Courteous, accommodating staff. Great, elevated beds (although not friendly for very young kids). Accessibility to major Cebu City destinations. The most convenient Foodah supermart.
Being in a long flight coming to this place was a perfect not only that you feel welcome when you walked in and helped when needed they are so friendly and the welcoming smile ease up your day a lot . Thank you for making my vacation here in Cebu so enjoyable . See you all again on my next vacation here in Pinas.
Dear JucyGlynn, Warm greetings from Crown Regency Residences Cebu Hotel! First of all, thank you for sharing your positive feedback on Crown Regency Residences Cebu Hotel. We are pleased to know that our resort and its facilities were to your liking providing you a comfortable stay. We are pleased that you enjoyed your encounters with our staff. We will be sure to relay your appreciation and recognize the outstanding service they provided to your family. We strive to create a memorable experience for all of our guests and we are delighted to know that we were able to provide your family an experience that you will treasure for a very long time. We hope to have you again and we look forward for another opportunity to serve you. Sincerely Yours, Jenesis Marketing Communications Team
I only had two nights stay here but it was worth the while. I like the fact that it is located at the heart of Cebu near to shopping malls, bank atms, access to transport, etc. Rooms are clean and food is great! I'll definitely stay here again should I have the chance to come back to Cebu.
Great place excellent facilities, Wifi good ”
Would do the experience again. Away from the hustle and bustle of the city of CEBU
The hotel itself is fine until you compare it to its sister hotel Crown Recency Towers. It would not be unrealistic to expect the same room quality in hotels from the same group. Our room was uninspiring and outdated, inefficient plumbing and an antique aircon, the best thing in the room was the comfortable bed. The best thing this hotel could do would be modernise. One word of warning to potential guests is that this hotel has an annex which does not look at all desirable In summary, this hotel is OK for the money however I would not stay again, there are better options within this price bracket
I would suggest that the hotel isolate a protion of the hotel for regular guest to distinguish from the students who obvious are proned to damaging property. Regular guest should have rooms to match the rest of the hotel which is beautiful and interesting. I will come back to this hotel and I might add that the restaurant food and staff were excellent.
The Hotel is Okay But the staff ......”
The Guard in the Garrage is not friendly...not assisting the guest well... The Hotel is nice but the staff need to train how to organize or treat guest...a lot of people in the fron desk but only 2 or 3 person only are helping...the hotel staff need to be seminar again...And they are all not accomadating even the manager in front of desk... Our check in time is 2:00pm and the room are still not ready...they said sorry sir cause there's a lot of customer..If this is there reason maybe need to change the check in time to 3:00pm...Staff are not friendly...when the customer or client need attention they get angry... Sorry guys but this is my impression to your staff....We are from singapore and we are expecting good treatment from the name "CROWN REGENCY" you guys are well known international for a Good hotel and staff...but this branch failed to met my expectation... Hope you can improve your staff attitudes and ways... thanks.
good to stay. beds are so big that it can accomodate up to 3persons. great swimming pool and dining area.. but not that near to the touristscspots in cebu city.
Hotel in Town”
The hotel is in a busy part of the city but once you enter the grounds you wouldn't know it. It is convenient to almost anywhere by taxi and taxis are quite reasonable. Security is good. Swimming pool is nice and with adjacent spa. Outside there are several shops and sidewalk cafes that looked inviting. Neighborhood appeared safe.
Sinulog 2017 visit”
Since cebu city was packed with tourist, this hotel was full as well. Nothing exceptional with the hotel. All I can say is its old and not value for your money.
unfortunately even good service cant cover up the poor state of the hotel itself. The lack of hot water was just unbearable so my wife and I eventually moved to the Crown Tower instead.
I booked in this hotel by mistake - I was in a hurry was fooled by the "85% discount today!" tag and deceiving room picture. I thought I was staying in the Crown Regency Tower... until I got to the reception and was told I was in CR Residences, in an out-of-the-way suburb 15 minutes away from the city center. Hotel is very run down. Rooms are extremely basic, more like dorms (all rooms have 2 double beds or more). I was sharing the bathroom sink with the biggest cockroach I have ever seen (we got on fine though). The bar doesn't serve anything but sodas and beer. Reception doesn't provide any service either. Breakfast is slow (and not included). The whole place seems chronically understaffed - after I asked for a room upgrade, I had to wait until 5pm for room service to finally clean it. The pool is almost entirely covered - don't think of working on your tan. Gym is small but has what you need for a workout though. An old budget hotel, not a bargain.
Dear Lars, Thank you for taking the time and effort to share your thoughts of Crown Regency Residences Cebu. In behalf of the management, allow me to apologize for any inconvenience that you encountered during your stay. Please know that we appreciate you bringing these matters to our attention. It is disappointing to know that you were not provided with the best customer service that you so rightly deserved, this level of service is certainly not acceptable and will be addressed with the concerned party. Rest assured that all your comments are duly noted & all the issues you mentioned are being communicated to the respective departments. We hope you will allow us the opportunity to serve your future lodging needs, as we would like the opportunity to provide you the level of service you expect from Crown Regency Residences Cebu. Corinne Marketing Communications Team
Except for the check-in, everything was perfect”
The bed was really soft and everything was clean. The staff in the restaurant was really nice. The only thing I disliked was the check-in because the receptionist just gave us the keys and didn't give any directions to our room (turns out our room was in the annex building which you can access from the second floor and not the third). We also had to go back because the key to one of our rooms was missing. Everything after that was perfect though, so I would still recommend this place overall.
Hello Deanne, Greetings from Crown Regency Residences Cebu! Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your feedback regarding your stay in our hotel. As for the check-in issue, we would like to apologize for any inconvenience this might have caused you. Rest assured that we will take necessary actions as needed. We hope to have you again and we look forward for another opportunity to serve you. Corinne Marketing Communications Team
remote location, the facility smell old and dusty”
i thought we were staying in Cebu near the crimson resort but we stayed in a very far and remote area, i used agoda facilities to look for a place to stay near the crimson resort because i have a business deal there but unfortunately they are fully booked for feb 24 so i opt for agoda facility and transferred to crimson the following day
Dear Leticia, We have received your feedback regarding your recent stay experience with us. We would like to thank you for bringing these matters to our attention. We apologize for any inconvenience these might have caused you during your stay. Rest assured your valuable feedback will be imparted to the team in our discussions of our hotel’s enhancements. Corinne Marketing Communications Team
Free Wi-Fi in all rooms!