Crown Regency Residences Cebu Hotel
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cebu City part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Luggage storage
Contactless check-in/out
Good place to stay in during Sinulog”
Perfect for families and not too close yet not too far from the main center of the Sinulog event
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Unusual place”
It's a strange place. You need to go there and look around to understand what I mean. Nothing around there, but you can easily get to lots of places for 100 peso. I'd stay there again.
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One of the best value places in Cebu City”
There is nothing in the area but a short Jeepney or taxi ride will take you to Fuente.
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Better options elsewhere”
Outdated and way too pricey...
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good”
good location
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Nice staffs but hotel is a bit old”
We booked 3 rooms and all of the beds in the rooms has bed bugs on it. Unless you would want to have bed bugs bite the next morning, you wouldn't want to go to this hotel.
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Unclean ”
The residence is not clean enough. Room are now well lighted Old rooms. Old facilities.
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Dirty, run down, poor service”
Bathroom/ CR is grungy falling apart. Staff doesn't understand service, you Have to chase them down to get anything Comfortable beds, not to far to taxi to center of town. Some good food cheap Just outside gate, very quiet. Used to be a hopping place. It's went to heck. The pictures on agoda are photo shoped or taken 20 years ago when the place was new. It's really not worth 31usd / night, 20 USD would be fair for the quality of what you get. The is no safe in the room. They provide a central 2 key lock box at the front desk. It's not really secure but better than nothing. I've stored a lot of cash and had no problems. It's not terrible, remember where your at. I've stayed twice as I needed the location.
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Never book on Agoda”
Never book on Agoda because if there is a problem that requires a refund. It is near impossible to contact their customer service. Customer service number for Philippines is (02) 8540 0981. Call before your booking ends because they will kick you out of the system if you call after. No option given just kicked of their system. I made the booking when the supertyphoon rai/odette reached Cebu. I was turned away because they had no room available. No recourse is given. Never ever book in Agoda again.
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AWFUL!!!!!”
THE PLACE IS VERY DISGUSTING!!! WENT THERE FOR SINULOG. POOR MAINTENANCE. WENT FOR SWIMMING, POOL IS FINE. BUT THE BATHROOM IA VERY DIRTY. IT WAS FLOODED AND THERE WERE FECES IN THE BOWL!!!! AWFUL!!!!! WILL NEVER GO BACK THERE AND I WILL SURELY WONT RECOMMEND YOUR HOTEL. PLUS WIFI CONNECTION IS ONLY GOOD IN THE LOBBY. THE CONNECTION WONT EVEN REACH THE ROOM THEY PUT US IN. ROOM SERVICE FOR CLEANING STARTS AT 9AM BUT IT WAS ALREADY 9PM AND OUR ROOM WASNT CLEANED YET!!!! OVERALL IT WAS A BAD EXPERIENCE!!!!
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FD Associate is not helpful...”
WIFI was great, resto attendant was good. Front desk sucks! They coldly said that check in time is 2 which we arrived at 1:15PM. Few customers are waiting for the time, which is annoying since rooms were ready. No problem with strictly following the time but lobby could have been nicer and people could have been accommodating. People might have been confused with the other Crown Regency. Lol
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Worst hotel”
Worst hotel.
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Will Come Back Again”
Overall, our stay at the crown regency residences is good. For the money, I would recommend this hotel. Not very fancy but you have a very decent place to stay. Plus the breakfast is very good, which was, by the way, included with the price. Huge and clean room and very good service. Great location is also a plus.
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Exceptional”
They have the best customer service. We have booked for a Standard Room but when we arrived at the hotel they were already fully booked. They were very accommodating and upgraded us to Presidential Suite. Kudos to Crown Regency staff and management.
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Could be better”
I stayed here on my first trip to the Philippines before I knew to look for a resort rather than a hotel. Hotel is a good match for the photos on Agoda but you can't really see how small the pool is, it is okay for a cool-off but not big enough for serious swimming. The view from my room was very disappointing, I was on the floor above reception and the windows were high up, I had to stand on a chair to look out, and they had bars, which is good to deter burglars but not really much use if you want to watch the world go by. One of the floor tiles also had a huge crack in it. Half way through each week there the hotel was inundated with students on some sort of travel experience and I discovered that this is a very regular thing. It wasn't a problem as such, but they did monoplise the pool when they were there. The area around the hotel is quite run-down, but there is a local market and plenty of street vendors. If you have to stay in Cebu City then you could do worse.
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Best Value in Cebu City”
I enjoyed every part of my stay. The room (101) was very comfortable and the wifi was great. I enjoyed a message (soft) that the hotel front desk set up for me that was excellent. I took both my dinner and breakfast in the hotel's restaurant. The manager (Joseph) came over where I was sitting during breakfast just to check to see if everything was going ok with my stay. The employees were always smiling and once I heard the voice of an angel singing that was (Abby). My only regret is that I had to depart so soon. I will book there the next time I return to Cebu!
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Hello Joseph, Thank you for choosing to stay at Crown Regency Residences Cebu! We are pleased to know that our hotel and its facilities were to your liking providing you a comfortable stay. We are pleased that you enjoyed your encounters with our staff. We will be sure to relay your appreciation and recognize the outstanding service they provided to you. We strive to create a memorable experience for all of our guests and we are delighted to know that we were able to provide you an experience that you will treasure for a very long time. We hope to have you again and we look forward for another opportunity to serve you. Corinne Marketing Communications Associate
Nice Hotel”
I like the Crown Regency Residences hotel and it is a quiet place and the staff there is nice as well. I will visit there again...
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Hello Irving, Greetings from Crown Regency Residences Cebu! We are pleased that you enjoyed your encounters with our staff that ensured you of a perfect stay experience with us. We always strive to give our entire guest the best value for their stay and we are glad to have received your recommendation. We look forward to welcome you back the soonest! Corinne Marketing Communications Team
One of the friendliest places I have ever stayed!”
I enjoyed everything about my stay except that the bed was too small for me. Being six foot two inches tall I have begin to accept this when I travel to Asia. The hotel staff went out of their way to make my stay enjoyable and I will highly recommend this hotel to my friends. By the time that my stay ended I think everyone in the hotel new me by name and this really made me feel at home! I will be staying here again the next time I travel to Cebu. I already miss this place!
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Save for the lack of a great view...”
Maybe it has something to do with the hotel layout, which was sprawling rather than vertical, or the room assigned to us, which was on the ground floor. But the lack of a view, the window outside our room only had the concrete fence and TV antennas visible, greatly weighed down my experience, and made me feel it was not worth the price. (The wifi issue can be solved by doing it in the lobby, which was a little cramped.) But unless you are placed in the upper floors, you will have to bear and grin with the lack of it. Otherwise, it was a pleasant experience: Courteous, accommodating staff. Great, elevated beds (although not friendly for very young kids). Accessibility to major Cebu City destinations. The most convenient Foodah supermart.
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Very Relaxing”
Being in a long flight coming to this place was a perfect not only that you feel welcome when you walked in and helped when needed they are so friendly and the welcoming smile ease up your day a lot . Thank you for making my vacation here in Cebu so enjoyable . See you all again on my next vacation here in Pinas.
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Dear JucyGlynn, Warm greetings from Crown Regency Residences Cebu Hotel! First of all, thank you for sharing your positive feedback on Crown Regency Residences Cebu Hotel. We are pleased to know that our resort and its facilities were to your liking providing you a comfortable stay. We are pleased that you enjoyed your encounters with our staff. We will be sure to relay your appreciation and recognize the outstanding service they provided to your family. We strive to create a memorable experience for all of our guests and we are delighted to know that we were able to provide your family an experience that you will treasure for a very long time. We hope to have you again and we look forward for another opportunity to serve you. Sincerely Yours, Jenesis Marketing Communications Team