6.2

Good
/10
(242 reviews)See what guests said
Housekeeping4
Breakfast2
Food & Dining1
See map

6.1

Good

Location rating score

Parking
FREE
Popular landmarks
Taoist Temple 1.3 km
Ayala Center 2.5 km
Colon Street 3.5 km
Yap Sandiego Ancestral House 3.6 km
Casa Gorordo Museum 3.6 km
Magellan's Cross 4.0 km
Basilica De Sto. Nino 4.0 km
Temple of Leah 4.2 km
Fort San Pedro 4.3 km
Tops Lookout 5.3 km
Nearby landmarks
Fooda Saversmart Guadalupe 150 m
Hardcore Gym 430 m
Consulate of Canada 720 m
Metro Cebu Kidney Dialysis Center 760 m
Anthill Fabric Gallery 910 m
The One Family Clinic & Laboratory 1.0 km
Guadalupe Cave 1.1 km
Cebu Capitol 1.2 km
Main Post Office 1.2 km
Taoist Temple 1.3 km
Crown Regency Residences Cebu Hotel

"I'd stay there again."

George - January 10, 2020
Standard - Bed Crown Regency Residences Cebu Hotel
Lobby Crown Regency Residences Cebu Hotel
Lobby Crown Regency Residences Cebu Hotel
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Crown Regency Residences Cebu Hotel

V. Rama Avenue, Guadalupe, Cebu City, Cebu, Philippines, 6000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cebu City part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Restaurant, fitness center and outdoor pool are among the special facilities that will enhance your stay with on-site convenience.

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Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

Value for money6.3
Location rating6.1
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport10.8 km

Rooms available at Crown Regency Residences Cebu Hotel

Junior Suite
...
  • Room size: 64 m²/689 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Standard
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 queen beds or 1 queen bed
Enter dates to see prices
Superior
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 2 single beds or 1 queen be...
Enter dates to see prices
Deluxe Room
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Penthouse
...
  • Room size: 297 m²/3197 ft²
  • Non-smoking
  • 2 queen beds & 1 queen bed
Enter dates to see prices
Crown Regency Suite
...
  • Room size: 297 m²/3197 ft²
  • City view
  • 3 queen beds
Enter dates to see prices
Superior Deluxe
...
  • Shower
Enter dates to see prices
Double Room Suite
...
    Enter dates to see prices
    Triple Room Suite
    ...
      Enter dates to see prices
      Junior Suite Loft
      ...
        Enter dates to see prices

        Frequently asked questions

        How much does it cost to stay at Crown Regency Residences Cebu Hotel?

        Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

        What time is check-in and check-out at Crown Regency Residences Cebu Hotel?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Crown Regency Residences Cebu Hotel?

        Crown Regency Residences Cebu Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Crown Regency Residences Cebu Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease.

        Is breakfast offered at Crown Regency Residences Cebu Hotel?

        Wake up to a great buffet breakfast at Crown Regency Residences Cebu Hotel. Adults can enjoy breakfast offered with an additional charge of 190 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

        What are my dining options at Crown Regency Residences Cebu Hotel?

        Crown Regency Residences Cebu Hotel features 2 on-site restaurants for your dining convenience.

        What is the smoking policy at Crown Regency Residences Cebu Hotel?

        Crown Regency Residences Cebu Hotel does permit smoking in some areas and is not 100% smoke-free.

        What restaurants are nearby Crown Regency Residences Cebu Hotel?

        Crown Regency Residences Cebu Hotel’s neighborhood is Cebu City which includes popular restaurants such as The Thray, Arano's and Stk Ta Bay.

        What popular shopping places are close to Crown Regency Residences Cebu Hotel?

        Located in the Cebu City area, Crown Regency Residences Cebu Hotel is close to great shopping choices like SM Seaside City Cebu, Taboan Market and Robinsons Galleria Cebu.

        What are popular attractions near Crown Regency Residences Cebu Hotel?

        Crown Regency Residences Cebu Hotel’s location in the Cebu City neighborhood makes it close to famous attractions including Basilica De Sto. Nino, Magellan's Cross and Taoist Temple.

        What popular natural sightseeing spots are close to Crown Regency Residences Cebu Hotel?

        Crown Regency Residences Cebu Hotel is located within Cebu City, which makes it conveniently close to natural sights including Mountain View Nature s Park, Jumalon Butterfly Sanctuary and Guadalupe Cave.

        Show more questions
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        Explore the neighborhood

        What people love about Crown Regency Residences Cebu Hotel

        • 7.6

          Very good

          "I'd stay there again."

          George

          |

          January 10, 2020

        • 7.2

          Very good

          "The bed & pillows were fine."

          Maria

          |

          December 19, 2019

        • 7.2

          Very good
          Breakfast

          "Breakfast & staff were okay."

          Maria

          |

          December 19, 2019

        Overall rating:

        6.2

        Good
        242 reviews
        Cleanliness
        6.1
        Facilities
        5.7
        Location
        6.1
        Read all reviews >
        What travelers say they love:
        The bed was really soft and everything was clean.
        Deanne from Philippines
        Family with older children
        More about Crown Regency Residences Cebu Hotel

        More about Crown Regency Residences Cebu Hotel

        Crown Regency Residences Cebu Hotel

        Crown Regency Residences Cebu Hotel is a distinct addition to Cebu and a smart choice for travelers. This serviced apartment is in the vicinity of popular city attractions, conveniently located for travelers to explore. Are you seeking the true Cebu? Experiencing the best of the city's culture is easy with a stay at Crown Regency Residences Cebu Hotel, located merely 3.9 km from Basilica De Sto. Nino.
        Crown Regency Residences Cebu Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the serviced apartment keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. For guests arriving by car, parking is provided free of charge.
        Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the serviced apartment's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Crown Regency Residences Cebu Hotel.
        For guests who would like to smoke, the designated smoking areas are available.
        All guestrooms at Crown Regency Residences Cebu Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the serviced apartment, knowing that some selected rooms include air conditioning. Some rooms at Crown Regency Residences Cebu Hotel are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
        Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the serviced apartment you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


        Dining and things to do

        Each morning you can start the day with a delicious in-house breakfast offered at Crown Regency Residences Cebu Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the serviced apartment assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms and bar.
        Crown Regency Residences Cebu Hotel offers unique recreational opportunities for all guests. Don't forget to make a visit or two to the serviced apartment's pool. At Crown Regency Residences Cebu Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the serviced apartment's poolside bar. Burn off you vacation calories with a quick visit to the serviced apartment's fitness facility.
        Family time on relaxed evenings is easy with the serviced apartment's games room.


        Around the property

        Don't spend all your time inside while in Cebu! A full day's itinerary in Crown Regency Residences Cebu Hotel often starts with a stop at Ayala Center located 2.5 km away.


        Reasons to stay here

        Find rooms here that are cheaper than 83% of all other options in the city.
        Compared to the city's accommodation options, this serviced apartment scored higher than 93% of them for food and dining.
        According to guests who stayed here, this serviced apartment's room comfort is rated higher than 86% of other accommodations in Cebu.

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        Amenities and facilities
        Review score
        Facilities

        5.7

        Most talked about facilities

        Swimming Pool

        8 mentions

        Housekeeping

        8 mentions

        Breakfast

        6 mentions

        Food & Dining

        4 mentions

        Languages spoken

        • English
        • Filipino

        Accessibility

        • Wheelchair accessible

        Internet access

        • Free Wi-Fi in all rooms!
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Fitness center
        • Game room
        • Garden
        • Karaoke
        • Swimming pool [outdoor]
        • Tours

        Cleanliness and safety

        • Body thermometer
        • Breakfast in room
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Rooms sanitized between stays
        • Safe dining setup
        • Staff trained in safety protocol
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Bar
        • Coffee shop
        • Poolside bar
        • Restaurants
        • Room service [24-hour]

        Services and conveniences

        • Concierge
        • Contactless check-in/out
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoking area

        For the kids

        • Family room
        • Swimming pool [kids]

        Access

        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Pets allowed
        • Security [24-hour]

        Getting around

        • Airport transfer
        • Car park [free of charge]
        • Car park [on-site]
        • Valet parking

        Available in all rooms

        • Air conditioning
        • Desk
        • Free bottled water
        • Hair dryer
        • Non-smoking
        • Satellite/cable channels
        • Seating area
        • Shower
        • Wi-Fi [free]
        Location
        V. Rama Avenue, Guadalupe, Cebu City, Cebu, Philippines, 6000
        Good
        Location

        6.1

        Airports

        • Mactan-Cebu International Airport (CEB)
          10.8 km 48 min drive
        • Bohol–Panglao International Airport (TAG)
          84.7 km 3.7 hour drive

        Public transportation

        • Cebu South Bus Terminal
          3.1 km
        • Cebu North Bus Terminal
          4.7 km

        Hospital or clinic

        • Metro Cebu Kidney Dialysis Center
          760 m

        Shopping

        • SM Seaside City Cebu
          4.8 km

        Convenience store

        • Ministop
          280 m

        Cash withdrawal

        • ATM
          870 m
        What's nearby

        Popular landmarks

        • Taoist Temple
          1.3 km
        • Ayala Center
          2.5 km
        • Colon Street
          3.5 km
        • Yap Sandiego Ancestral House
          3.6 km
        • Casa Gorordo Museum
          3.6 km
        • Magellan's Cross
          4.0 km
        • Basilica De Sto. Nino
          4.0 km
        • Temple of Leah
          4.2 km
        • Fort San Pedro
          4.3 km
        • Tops Lookout
          5.3 km

        Nearby landmarks

        • Fooda Saversmart Guadalupe
          150 m
        • Hardcore Gym
          430 m
        • Consulate of Canada
          720 m
        • Metro Cebu Kidney Dialysis Center
          760 m
        • Anthill Fabric Gallery
          910 m
        • The One Family Clinic & Laboratory
          1.0 km
        • Guadalupe Cave
          1.1 km
        • Cebu Capitol
          1.2 km
        • Main Post Office
          1.2 km
        • Taoist Temple
          1.3 km
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib may be requested directly from the property.
        Children 3-11 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 12 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-out until12:00

        Extras

        • Breakfast charge (unless included in room price)190 PHP

        The property

        • Number of bars/lounges1
        • Number of floors4
        • Number of restaurants2
        • Number of rooms 146

        Parking

        • Daily parking fee50 PHP

        Reviews of Crown Regency Residences Cebu Hotel from real guests

        Provided by verified guests of Agoda
        Cleanliness6.1
        Facilities5.7
        Location6.1
        Room comfort and quality6.5
        Service6.8
        Value for money6.3
        High score for Cebu
        Rating
        9+ Exceptional (15)
        8-9 Excellent (9)
        7-8 Very Good (27)
        6-7 Good (26)
        <6 Below Expectation (73)
        Time of the year
        Mar - May (31)
        Jun - Aug (30)
        Sep - Nov (22)
        Dec - Feb (67)
        All guests (242)
        All room types
        All languages

        Show reviews that mention 

        Showing 150 verified guest comments
        12345
        9.3
        Exceptional
        arnold from United States
        Couple
        Superior
        Stayed 3 nights in January 2009

        Will Come Back Again”

        It's a feeling like home. The place is not so big that you'll feel lost yet everything is within your reach. The location is very good.Transportation is accessible.Huge room.Clean.Very friendly and helpful staff.
        Low water pressure, especially in the shower. No sofa or comfortable chair to sit inside the room. No curfew for people drinking/talking in the hallway. One night we could not sleep til 1:00am because of the noise.

        Overall, our stay at the crown regency residences is good. For the money, I would recommend this hotel. Not very fancy but you have a very decent place to stay. Plus the breakfast is very good, which was, by the way, included with the price. Huge and clean room and very good service. Great location is also a plus.

        Reviewed January 13, 2009

        See room deals

        9.6
        Exceptional
        Crys
        Family with young children
        Standard
        Stayed 1 night in December 2019

        Exceptional”

        They have the best customer service. We have booked for a Standard Room but when we arrived at the hotel they were already fully booked. They were very accommodating and upgraded us to Presidential Suite. Kudos to Crown Regency staff and management.

        Reviewed December 09, 2019

        See room deals

        8.0
        Excellent
        MICHAEL from United Kingdom
        Solo traveler
        Stayed 13 nights in September 2007

        Could be better”

        Helpful friendly staff, in-hotel club with live entertainment, small but well-kept pool
        Not really in a good location, not particularly close to anything of interest.

        I stayed here on my first trip to the Philippines before I knew to look for a resort rather than a hotel. Hotel is a good match for the photos on Agoda but you can't really see how small the pool is, it is okay for a cool-off but not big enough for serious swimming. The view from my room was very disappointing, I was on the floor above reception and the windows were high up, I had to stand on a chair to look out, and they had bars, which is good to deter burglars but not really much use if you want to watch the world go by. One of the floor tiles also had a huge crack in it. Half way through each week there the hotel was inundated with students on some sort of travel experience and I discovered that this is a very regular thing. It wasn't a problem as such, but they did monoplise the pool when they were there. The area around the hotel is quite run-down, but there is a local market and plenty of street vendors. If you have to stay in Cebu City then you could do worse.

        Reviewed May 10, 2009

        See room deals

        10.0
        Exceptional
        joseph from United States
        Solo traveler
        Standard
        Stayed 1 night in August 2018

        Best Value in Cebu City”

        I enjoyed every part of my stay. The room (101) was very comfortable and the wifi was great. I enjoyed a message (soft) that the hotel front desk set up for me that was excellent. I took both my dinner and breakfast in the hotel's restaurant. The manager (Joseph) came over where I was sitting during breakfast just to check to see if everything was going ok with my stay. The employees were always smiling and once I heard the voice of an angel singing that was (Abby). My only regret is that I had to depart so soon. I will book there the next time I return to Cebu!

        Reviewed August 31, 2018

        See room deals

        Hello Joseph, Thank you for choosing to stay at Crown Regency Residences Cebu! We are pleased to know that our hotel and its facilities were to your liking providing you a comfortable stay. We are pleased that you enjoyed your encounters with our staff. We will be sure to relay your appreciation and recognize the outstanding service they provided to you. We strive to create a memorable experience for all of our guests and we are delighted to know that we were able to provide you an experience that you will treasure for a very long time. We hope to have you again and we look forward for another opportunity to serve you. Corinne Marketing Communications Associate

        Responded May 22, 2019
        Crown Regency Residences Cebu Hotel
        8.8
        Excellent
        irving from United States
        Solo traveler
        Standard
        Stayed 4 nights in May 2018

        Nice Hotel”

        I like the Crown Regency Residences hotel and it is a quiet place and the staff there is nice as well. I will visit there again...

        Reviewed June 01, 2018

        See room deals

        Hello Irving, Greetings from Crown Regency Residences Cebu! We are pleased that you enjoyed your encounters with our staff that ensured you of a perfect stay experience with us. We always strive to give our entire guest the best value for their stay and we are glad to have received your recommendation. We look forward to welcome you back the soonest! Corinne Marketing Communications Team

        Responded May 22, 2019
        Crown Regency Residences Cebu Hotel
        9.7
        Exceptional
        Gary from United States
        Solo traveler
        Standard
        Stayed 14 nights in January 2013

        One of the friendliest places I have ever stayed!”

        Great food and service!

        I enjoyed everything about my stay except that the bed was too small for me. Being six foot two inches tall I have begin to accept this when I travel to Asia. The hotel staff went out of their way to make my stay enjoyable and I will highly recommend this hotel to my friends. By the time that my stay ended I think everyone in the hotel new me by name and this really made me feel at home! I will be staying here again the next time I travel to Cebu. I already miss this place!

        Reviewed January 26, 2013

        See room deals

        7.3
        Very good
        Wilfredo from Philippines
        Family with young children
        Superior
        Stayed 2 nights in February 2009

        Save for the lack of a great view...”

        The great (free) breakfast choices. The Foodah supermarket a few steps away. Popular budget eatery just beside the hotel. Great bed.
        Lack of a great view. Weak wifi internet signal in the room.

        Maybe it has something to do with the hotel layout, which was sprawling rather than vertical, or the room assigned to us, which was on the ground floor. But the lack of a view, the window outside our room only had the concrete fence and TV antennas visible, greatly weighed down my experience, and made me feel it was not worth the price. (The wifi issue can be solved by doing it in the lobby, which was a little cramped.) But unless you are placed in the upper floors, you will have to bear and grin with the lack of it. Otherwise, it was a pleasant experience: Courteous, accommodating staff. Great, elevated beds (although not friendly for very young kids). Accessibility to major Cebu City destinations. The most convenient Foodah supermart.

        Reviewed February 19, 2009

        See room deals

        10.0
        Exceptional
        JucyGlynn
        Couple
        Deluxe Room
        Stayed 4 nights in January 2019

        Very Relaxing”

        Being in a long flight coming to this place was a perfect not only that you feel welcome when you walked in and helped when needed they are so friendly and the welcoming smile ease up your day a lot . Thank you for making my vacation here in Cebu so enjoyable . See you all again on my next vacation here in Pinas.

        Reviewed May 30, 2019

        See room deals

        Dear JucyGlynn, Warm greetings from Crown Regency Residences Cebu Hotel! First of all, thank you for sharing your positive feedback on Crown Regency Residences Cebu Hotel. We are pleased to know that our resort and its facilities were to your liking providing you a comfortable stay. We are pleased that you enjoyed your encounters with our staff. We will be sure to relay your appreciation and recognize the outstanding service they provided to your family. We strive to create a memorable experience for all of our guests and we are delighted to know that we were able to provide your family an experience that you will treasure for a very long time. We hope to have you again and we look forward for another opportunity to serve you. Sincerely Yours, Jenesis Marketing Communications Team

        Responded June 03, 2019
        Crown Regency Residences Cebu Hotel
        8.3
        Excellent
        Sharon from Philippines
        Solo traveler
        Standard
        Stayed 2 nights in August 2012

        great location”

        It's at the heart of Cebu and very accessible to everything I need...shopping, nightlife and fun.

        I only had two nights stay here but it was worth the while. I like the fact that it is located at the heart of Cebu near to shopping malls, bank atms, access to transport, etc. Rooms are clean and food is great! I'll definitely stay here again should I have the chance to come back to Cebu.

        Reviewed August 30, 2012

        See room deals

        10.0
        Exceptional
        Kenneth from United States
        Couple
        Deluxe Room
        Stayed 1 night in April 2013

        Great place excellent facilities, Wifi good ”

        WIFI, entertainment - Kareoke and good prices.

        Would do the experience again. Away from the hustle and bustle of the city of CEBU

        Reviewed May 01, 2013

        See room deals

        7.0
        Very good
        Geoffrey from United Kingdom
        Couple
        Standard
        Stayed 1 night in July 2014

        Weekend”

        Location, breakfast, car park

        The hotel itself is fine until you compare it to its sister hotel Crown Recency Towers. It would not be unrealistic to expect the same room quality in hotels from the same group. Our room was uninspiring and outdated, inefficient plumbing and an antique aircon, the best thing in the room was the comfortable bed. The best thing this hotel could do would be modernise. One word of warning to potential guests is that this hotel has an annex which does not look at all desirable In summary, this hotel is OK for the money however I would not stay again, there are better options within this price bracket

        Reviewed September 10, 2014

        See room deals

        9.0
        Exceptional
        John from United States
        Couple
        Superior
        Stayed 2 nights in November 2009

        Unique”

        The most interesting hotel I have ever stayed. The artwork and furniture in the common areas were outstanding.
        My room was like a hospital room with no lamps, two full beds pushed together without a cover or pictures on the wall. Perhaps they were prepared for students who were staying there.

        I would suggest that the hotel isolate a protion of the hotel for regular guest to distinguish from the students who obvious are proned to damaging property. Regular guest should have rooms to match the rest of the hotel which is beautiful and interesting. I will come back to this hotel and I might add that the restaurant food and staff were excellent.

        Reviewed December 02, 2009

        See room deals

        5.7
        mark from Philippines
        Couple
        Standard
        Stayed 1 night in January 2013

        The Hotel is Okay But the staff ......”

        I like the big space of rooms

        The Guard in the Garrage is not friendly...not assisting the guest well... The Hotel is nice but the staff need to train how to organize or treat guest...a lot of people in the fron desk but only 2 or 3 person only are helping...the hotel staff need to be seminar again...And they are all not accomadating even the manager in front of desk... Our check in time is 2:00pm and the room are still not ready...they said sorry sir cause there's a lot of customer..If this is there reason maybe need to change the check in time to 3:00pm...Staff are not friendly...when the customer or client need attention they get angry... Sorry guys but this is my impression to your staff....We are from singapore and we are expecting good treatment from the name "CROWN REGENCY" you guys are well known international for a Good hotel and staff...but this branch failed to met my expectation... Hope you can improve your staff attitudes and ways... thanks.

        Reviewed February 01, 2013

        See room deals

        7.3
        Very good
        JOAN from Philippines
        Group
        Stayed 1 night in September 2012

        quiet place”

        peaceful hotel

        good to stay. beds are so big that it can accomodate up to 3persons. great swimming pool and dining area.. but not that near to the touristscspots in cebu city.

        Reviewed September 26, 2012

        See room deals

        8.7
        Excellent
        Richard from United States
        Solo traveler
        Stayed 2 nights in August 2008

        Hotel in Town”

        Service of the staff. Always attentive. Will call a cab for you. Daily newspapers. Clean rooms.
        None that deserve listing

        The hotel is in a busy part of the city but once you enter the grounds you wouldn't know it. It is convenient to almost anywhere by taxi and taxis are quite reasonable. Security is good. Swimming pool is nice and with adjacent spa. Outside there are several shops and sidewalk cafes that looked inviting. Neighborhood appeared safe.

        Reviewed August 22, 2008

        See room deals

        6.4
        Good
        Joana from Philippines
        Group
        Deluxe Room
        Stayed 3 nights in January 2017

        Sinulog 2017 visit”

        Since cebu city was packed with tourist, this hotel was full as well. Nothing exceptional with the hotel. All I can say is its old and not value for your money.

        Reviewed January 18, 2017

        See room deals

        7.3
        Very good
        Mohamad from Singapore
        Couple
        Stayed 1 night in October 2011

        Excellent service”

        Big rooms

        unfortunately even good service cant cover up the poor state of the hotel itself. The lack of hot water was just unbearable so my wife and I eventually moved to the Crown Tower instead.

        Reviewed April 19, 2012

        See room deals

        4.0
        Lars from Switzerland
        Solo traveler
        Standard
        Stayed 5 nights in July 2018

        Just. Don't.”

        I booked in this hotel by mistake - I was in a hurry was fooled by the "85% discount today!" tag and deceiving room picture. I thought I was staying in the Crown Regency Tower... until I got to the reception and was told I was in CR Residences, in an out-of-the-way suburb 15 minutes away from the city center. Hotel is very run down. Rooms are extremely basic, more like dorms (all rooms have 2 double beds or more). I was sharing the bathroom sink with the biggest cockroach I have ever seen (we got on fine though). The bar doesn't serve anything but sodas and beer. Reception doesn't provide any service either. Breakfast is slow (and not included). The whole place seems chronically understaffed - after I asked for a room upgrade, I had to wait until 5pm for room service to finally clean it. The pool is almost entirely covered - don't think of working on your tan. Gym is small but has what you need for a workout though. An old budget hotel, not a bargain.

        Reviewed August 15, 2018

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        Dear Lars, Thank you for taking the time and effort to share your thoughts of Crown Regency Residences Cebu. In behalf of the management, allow me to apologize for any inconvenience that you encountered during your stay. Please know that we appreciate you bringing these matters to our attention. It is disappointing to know that you were not provided with the best customer service that you so rightly deserved, this level of service is certainly not acceptable and will be addressed with the concerned party. Rest assured that all your comments are duly noted & all the issues you mentioned are being communicated to the respective departments. We hope you will allow us the opportunity to serve your future lodging needs, as we would like the opportunity to provide you the level of service you expect from Crown Regency Residences Cebu. Corinne Marketing Communications Team

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        Crown Regency Residences Cebu Hotel
        9.6
        Exceptional
        Deanne from Philippines
        Family with teens
        Superior
        Stayed 2 nights in July 2018

        Except for the check-in, everything was perfect”

        The bed was really soft and everything was clean. The staff in the restaurant was really nice. The only thing I disliked was the check-in because the receptionist just gave us the keys and didn't give any directions to our room (turns out our room was in the annex building which you can access from the second floor and not the third). We also had to go back because the key to one of our rooms was missing. Everything after that was perfect though, so I would still recommend this place overall.

        Reviewed July 30, 2018

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        Hello Deanne, Greetings from Crown Regency Residences Cebu! Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your feedback regarding your stay in our hotel. As for the check-in issue, we would like to apologize for any inconvenience this might have caused you. Rest assured that we will take necessary actions as needed. We hope to have you again and we look forward for another opportunity to serve you. Corinne Marketing Communications Team

        Responded May 22, 2019
        Crown Regency Residences Cebu Hotel
        5.2
        LETICIA from Philippines
        Business traveler
        Superior
        Stayed 1 night in February 2019

        remote location, the facility smell old and dusty”

        i thought we were staying in Cebu near the crimson resort but we stayed in a very far and remote area, i used agoda facilities to look for a place to stay near the crimson resort because i have a business deal there but unfortunately they are fully booked for feb 24 so i opt for agoda facility and transferred to crimson the following day

        Reviewed February 28, 2019

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        Dear Leticia, We have received your feedback regarding your recent stay experience with us. We would like to thank you for bringing these matters to our attention. We apologize for any inconvenience these might have caused you during your stay. Rest assured your valuable feedback will be imparted to the team in our discussions of our hotel’s enhancements. Corinne Marketing Communications Team

        Responded May 22, 2019
        Crown Regency Residences Cebu Hotel
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