remote location, the facility smell old and dusty”

i thought we were staying in Cebu near the crimson resort but we stayed in a very far and remote area, i used agoda facilities to look for a place to stay near the crimson resort because i have a business deal there but unfortunately they are fully booked for feb 24 so i opt for agoda facility and transferred to crimson the following day

Older building”

Building is much older and not maintained very well All the employees are exceptional making it worth going to Swimming pool is very well maintained and clean but no place to get maybe 1 hour of sun for tanning There is NO buffet breakfast instead a simple menu order It seems the owners are not interested in the upkeep of this hotel and it sad as they have a lot of antique beauty here. There is a beautiful (falling apart) garden on the 3rd roof giving somewhat of a view. If not for the employees I probably would recommend somewhere else.

Much older”

Building is much older and not maintained very well All the employees are exceptional making it worth going to Swimming pool is very well maintained and clean but no place to get maybe 1 hour of sun for tanning There is NO buffet breakfast instead a simple menu order It seems the owners are not interested in the upkeep of this hotel and it sad as they have a lot of antique beauty here. There is a beautiful (falling apart) garden on the 3rd roof giving somewhat of a view. If not for the employees I probably would recommend somewhere else.

Best Value in Cebu City”

I enjoyed every part of my stay. The room (101) was very comfortable and the wifi was great. I enjoyed a message (soft) that the hotel front desk set up for me that was excellent. I took both my dinner and breakfast in the hotel's restaurant. The manager (Joseph) came over where I was sitting during breakfast just to check to see if everything was going ok with my stay. The employees were always smiling and once I heard the voice of an angel singing that was (Abby). My only regret is that I had to depart so soon. I will book there the next time I return to Cebu!

Except for the check-in, everything was perfect”

The bed was really soft and everything was clean. The staff in the restaurant was really nice. The only thing I disliked was the check-in because the receptionist just gave us the keys and didn't give any directions to our room (turns out our room was in the annex building which you can access from the second floor and not the third). We also had to go back because the key to one of our rooms was missing. Everything after that was perfect though, so I would still recommend this place overall.

Exceptional”

Room was very spaceous

Unique”

I would suggest that the hotel isolate a protion of the hotel for regular guest to distinguish from the students who obvious are proned to damaging property. Regular guest should have rooms to match the rest of the hotel which is beautiful and interesting. I will come back to this hotel and I might add that the restaurant food and staff were excellent.

Could be better”

I stayed here on my first trip to the Philippines before I knew to look for a resort rather than a hotel. Hotel is a good match for the photos on Agoda but you can't really see how small the pool is, it is okay for a cool-off but not big enough for serious swimming. The view from my room was very disappointing, I was on the floor above reception and the windows were high up, I had to stand on a chair to look out, and they had bars, which is good to deter burglars but not really much use if you want to watch the world go by. One of the floor tiles also had a huge crack in it. Half way through each week there the hotel was inundated with students on some sort of travel experience and I discovered that this is a very regular thing. It wasn't a problem as such, but they did monoplise the pool when they were there. The area around the hotel is quite run-down, but there is a local market and plenty of street vendors. If you have to stay in Cebu City then you could do worse.

Old chique”

The place was a high-quality hotel long time ago and the traveller can still see, how a luxury hotel was in the 60s. Unfortunately there was not much invested since then and now everything is old and pretty run down.

Above average”

Reported that the shower is broken that's why taking a bath is a struggle. We were hoping that we can be transferred to a room to feel comfortable but then we were taught on how to do an alternative to be able to use the shower.

Huge rooms with huge bathroom but a bit old”

Huge rooms very clean (used to be 4-5 star feeling) but looks somewhat old and some bathroom parts need to be replaced from discoloration. I did not see the pool. I thought I ordered free breakfast but my printout did not show it, so maybe confusing when ordering the room through agoda.

Not to recommend... ”

Nice looking Hotel but far from Cebu city....Restaurant look nice, but half of the munue isnt available....Old standard rooms without windows.Pool was just cleaned up , therefore clear fresh water . Very friendly staff but poor food. wouldnt recommend it

Outdated and needs a renovation.”

It was a comfortable stay although a little far from the city and it's outdated and needs a serious renovation. Make sure that you have a copy of your reservation or you they will not really let you check-in without it plus 2k deposit.

needs major updating”

this hotel has mold, bad service everywhere, inedible food in cafe, pool has mosquito eggs covering it, no maintenance people. the only good thing about this hotel is big rooms, but chairs have bad stains and i refuse to sit on them. i wont be back

Okay”

Location is far from the airport and not so much in the sorrounding area. The room is always clean as they always clean it everyday. Their was one time I requested a towel and it took them forever to provide...i have to go down the lobby and ask for it. It seems like there's a party always and so it was very noisy. One time I had to call the receptionist because it was too noisy just outside our room past midnight.

false advertising ”

The advertise that their Standard a room has a safe, tea and coffee facility. And her dryer the room had none of the above also the photo for a standard room on website was admitted by the manager that it was a deluxe room. I requested I be transferred to a room with a safe was advised none of their rooms have a safe. Yet it states on the web site. The location is also very poor on a road that constantly has a traffic jam. strongly recommend you stay elsewhere as there are plenty of good hotels in Cebu. Also service in the restaurant did not exist trying to get a coffee after a meal was like trying to get Blood out of a stone.

A long way from CEBU City”

OK. It was our fault, we should have checked, but this is a long way from the city centre. This is not local to anything really. Nice big hotel Most of the staff were excellent and helpful. Restaurant manager was really nice, staff not so much. girls behind the desk were excellent. Thanks! Older, somewhat run down hotel. Big rooms and really clean inside. Good Bathrooms and heaps of hot water. No fridge in our room. Great little restaurant out from on the main street and heaps of traffic in the area. Nice place but way too far from anything really

Sinulog weekend”

Smelly cupboard under the TV, Loud music played in the morning - showing no regard for guests who did not wish to be disturbed. Disappointed by the inclusive breakfast - the service was poor - incorrect orders delivered - dirty crockery/ cutlery not cleared away promptly

should be demolished”

very poor location . old rooms dirty . bathrooms infested broken down .very noisy .no hot water . no elevator it is the worst design i seen and the room decor is none existent a lot of useles furniture i was misled about the hotel there is crown regency hotel and crown regency residences i thought i booking at the crown regency hotek i even taxi to that hotel only to find out i was booked in a similar name hotel in the outskirts of town i stay there 3 nights and then i booked for 4 more days with another agency by mistake again i ony stayed there 2 nights .the second night there was construction work after midnight noisy power tools at 12.15 am .again at 2 am i was weaken up from a machine they use to disinfect rooms and sounded like a small plane braking while landing i checked out and there was no question asks why i am checking out when i had paid for two more nights . by rights i should get a refund i never got any rest the night before and i was so stressed out i would errupted at them if they ask me why i checking out i think you should delist this hotel from your listings there would be a lot of dissapointed people visiting there

Superbly relaxing”

the front desk staff were nice and I had a seamless check-in. they even gave me the cards that my wife asked them to hand me. Our room was upgraded to superior with big queen beds...free of charge. Place was quiet and relaxing and I loved the poolside view of the restaurant at the lobby.