Crown Royale Hotel
Crown Royale Hotel
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8.0
Very good

"Staff were very friendly, rooms were kept clean."

janelle K.

|

June 14, 2016

Deluxe Twin Bed - Guestroom Crown Royale Hotel
Deluxe Twin Bed - Guestroom
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Lobby Crown Royale Hotel
Lobby
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Interior view Crown Royale Hotel
Interior view
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Interior view Crown Royale Hotel
Interior view
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See map Crown Royale Hotel
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Very good
Location
7.9
See all 6 photos Crown Royale Hotel
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What guests are saying:
Reception is very warm and welcoming to guest.
Reinalissa from Philippines
Couple
Overall, they always provide us with an excellent service.
Vilma from Hong Kong
Family with older children
Accessible to ALL 😁 CAPITOL MARKET RESTAURANTS TRANSPORTATION
Diana from Philippines
Business traveler
Best Hotel In the Area!
Mark from United States
Couple
I've stayed here several times and the service is exceptional. I have nothing bad to say
Jason from United States
Solo traveler
The hotel staff was very helpful and accommodating. There were some insects crawling in the bathroom.
Sharon from Netherlands
Group
They have comfortable beds and the hotel is centrally located.
Chzarina from Philippines
Business traveler
Suggest improving TV reception
Suzanne from Philippines
Business traveler
Very good
From 187 reviewsSee what guests said
7.4
/
10
Very good service
7.7
Recommended by 98% of guests
Value for money7.4
Location rating7.9
  • Airport transfer

  • Air conditioning

  • Bar

  • Safety deposit boxes

Select your room
This property is in high demand!Last booked 3 hours ago
Junior Suite Queen Bed
Junior Suite Queen Bed
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 queen bed
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Executive Suite with King Bed
Executive Suite with King Bed
...
  • Room size: 58 m²/624 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Twin Bed
Deluxe Twin Bed
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
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Crown Studio with Breakfast**
Crown Studio with Breakfast**
...
  • Shower
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Royale Studio with Breakfast**
Royale Studio with Breakfast**
...
  • Shower
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Royal Service Suite
Royal Service Suite
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    CROWN STUDIO
    CROWN STUDIO
    ...
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      Basic Studio
      Basic Studio
      ...
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        Junior Suite
        Junior Suite
        ...
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          Premium Suite
          Premium Suite
          ...
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            Have a question for Crown Royale Hotel?

            What people love about the property

            • 7.7
              Very good

              "Pleasant hotel in a good location."

              Paula

              |

              January 9, 2016

            • 8.0
              Very good

              "Hotel is very clean, room is big, staff are friendly."

              janelle K.

              |

              June 14, 2016

            • 8.0
              Very good

              "The staff were great."

              janelle K.

              |

              June 14, 2016

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            More about Crown Royale Hotel

            More about Crown Royale Hotel

            8.0
            Very good

            "The place is clean and the staffs are accomodating."

            Ana

            |

            June 26, 2017

            An overview

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            What they offer

            7.6
            Very good

            "Location is excellent as within the heart of Balanga City."

            Judioz

            |

            October 20, 2016

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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (187)Booking.com Reviews (84)
            7.4
            /
            10
            Cleanliness7.3
            Facilities7.3
            Location7.9
            Room comfort and quality6.8
            Service7.7
            Value for money7.4
            Provided by verified guests of Agoda
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            All guests (187)
            All room types

            Show reviews that mention 

            Showing 120 verified guest comments
            12345
            10.0
            Exceptional
            Maria from United States
            Couple
            Deluxe Twin Bed
            Stayed 4 nights in January 2019
            Exceptional”
            I was really impressed of this hotel. It’s an older hotel but well taken care of. Beautiful wooden floor in each room. Friendly service
            Reviewed January 12, 2019
            9.2
            Exceptional
            Ailene from Philippines
            Group
            Deluxe Twin Bed
            Stayed 2 nights in August 2018
            Exceptional Customer Service - Highly Recommended!”
            Our stay wasn't perfect but they made sure that our concerns were addressed. I am grateful for the exceptional services they rendered particularly to my 77-year old father. I felt their genuine concern for him. What I liked most about them is how they treat their customers... regardless if he/she got off a fancy car, a tricycle or simply walked to the hotel they all gave their 101%. Kudos to their Resident Manager Hubert, Security "Kuya Gerry" and the rest of the team. Will definitely be back soon!
            Reviewed August 08, 2018
            8.4
            Excellent
            Ace from Philippines
            Family with young children
            Deluxe Twin Bed
            Stayed 1 night in October 2018
            Perfect place to stay in Bataan”
            Nice place. Perfect location.
            Reviewed December 14, 2018
            Dear Sir / Madam, Greetings from Crown Royale Hotel! Thank you for taking the time to review our property. Your comments are very much valued and we appreciate your reviews regarding our customer service. Our staff is well- trained to provide only the best quality in customer service that you deserve. In behalf or our management, we would like to extend our gratitude for staying with us. We are Hoping to see and serve you again. Thank you & God bless. Best Regards, Crown Royale Hotel
            Responded December 29, 2018
            Crown Royale Hotel
            10.0
            Exceptional
            Vilma from Hong Kong
            Family with teens
            Deluxe Twin Bed
            Stayed 2 nights in December 2017
            Exceptional”
            I always stay in this hotel because of its very accessible location and with parking area. Staff are very accommodating. Overall, they always provide us with an excellent service. Thank you Crown Royale Hotel!
            Reviewed January 12, 2018
            8.8
            Excellent
            Reinalissa from Philippines
            Couple
            Junior Suite Queen Bed
            Stayed 1 night in July 2017
            The Royale Experience”
            I chose this hotel because it's near the hospital where we conducted our lecture for two days. I was surprised to find an elevator coz the elegant spiral staircase is a main feature in Agoda. Reception is very warm and welcoming to guest. Our room (junior suite) is quite spacious and clean. Personal ref was a surprise (it was not mentioned in Agoda) as well as the tea/coffee making facility. Cups were small like teacups. :) Plenty of covered parking spaces at the back of hotel. Breakfast is ala carte but tasty esp. the smoked boneless bangus. We had dinner at Fortune restaurant across the street serving yummy and affordable Chinese cuisine try the brocolli with golden mushroom. Better if there is hairdryer in the room. Guard in front should have a big umbrella to assist and protect guests from getting wet in the rain.
            Reviewed August 03, 2017
            Dear Sir/Madam, Greetings from Crown Royale Hotel! Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff is trained to provide only the best in customer service.Thank you for staying with us. We are Hoping to see and serve you again. Best Regards, Malyn, Reservation Officer
            Responded August 20, 2017
            Crown Royale Hotel
            8.0
            Excellent
            Ana from Philippines
            Family with teens
            Deluxe Twin Bed
            Stayed 1 night in June 2017
            Clean room and polite staff”
            It could have been better if they provide ref in their room. And free coffee 😤 Though the hotel provide comlimentary water and toiletries like soap, shampoo and conditionr; toothbrush and toothpaste. The place is clean and the staffs are accomodating. Hooe they have shuttle service going to common terminal. The are many resto to choose lining infront of the hotel. By the way, the hotel provides complimentary breakfast, yay!
            Reviewed June 26, 2017
            9.2
            Exceptional
            Ma. from Philippines
            Couple
            Deluxe Twin Bed
            Stayed 1 night in May 2017
            Good Location, Worth it Price”
            It's in the middle of everything so it' easy to access different places. The hotel room is big and very cozy. I must say I enjoyed my stay more because of the room. The only problem I had was the heater in the shower. It was either too hot or too cold. The hotel resto is also good. It has cheap prices but good amount of food served. Another good thing is, the tricycle drivers is very familiar with the hotel so when you say you are going to crown royale, they already know. I would highly recommend this place
            Reviewed May 31, 2017
            8.4
            Excellent
            ROWENA from United Kingdom
            Family with teens
            Junior Suite Queen Bed
            Stayed 1 night in April 2017
            Excellent”
            Very friendly ! Clean room , location is ok.. Breakfast is cheap and yummy ... we alaways use crown royale everytime we are in Bataan and they never dissappointed us,.. They are home away from home .
            Reviewed April 11, 2017
            Hi Rowena, Thank you for staying with us. We are Hoping to see and served you again. Best Regards, Len, Guest Service Manager
            Responded May 13, 2017
            Crown Royale Hotel
            8.0
            Excellent
            George from Netherlands
            Business traveler
            Deluxe Twin Bed
            Stayed 6 nights in July 2014
            Convienent and pleasant”
            Clean, comfortable , fine
            Great location, near to the city center. The hotel itself is fine, clean and comfortable. The staff is very friendly and helpful. Although the hotel if fine, it might need some fresh up as the decoration is a bit old fashion Philippine style.
            Reviewed July 28, 2014
            8.0
            Excellent
            Rosario from Philippines
            Family with teens
            Deluxe Twin Bed
            Stayed 1 night in April 2013
            Convenient”
            The staff are approachable, great location and really big room.
            We had a pleasant stay, checking in is very easy with approachable staff. The hotel is conveniently located very near good restos, in your spare time a walk to the provincial capitol is just meters away. I will definitely stay there again on my future trips to Bataan.
            Reviewed May 02, 2013
            8.0
            Excellent
            JOSE from Norway
            Couple
            Deluxe Twin Bed
            Stayed 3 nights in January 2013
            Great Location and clean rooms”
            Location
            The hotel is located in a less busy street. Balanga City is becoming very crowded and it is very convenient to stay in this hotel to avoid the noise of the busy traffic. It is only a 10 minutes walk into the city center, and the nearby restaurants ans spa are of high quality.
            Reviewed January 26, 2013
            6.0
            Learni from Taiwan
            Business traveler
            Junior Suite Queen Bed
            Stayed 1 night in November 2018
            Above average”
            Breakfast was good! Our room was near the main stairs, a group of guests were very noisy during midnight, i have to ask them to tone down a bit...and ignored. but it’s not the fault of the hotel anymore...it’s the culture of some of us pinoys, we often forget COMMON courtesy😔 sad to say😔
            Reviewed November 20, 2018
            Dear Sir/Madam, Greetings from Crown Royale Hotel! Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. In behalf of our management, we would like to extend our apology for the inconvenience it has brought you during your stay. Rest Assured that all your concern will be discuss with the management. And, still we would like to thank you for staying with us. We are Hoping to see and serve you again. Thank you & God bless. Best Regards, Crown Royale Hotel
            Responded November 24, 2018
            Crown Royale Hotel
            10.0
            Exceptional
            El from Philippines
            Family with young children
            Deluxe Twin Bed
            Stayed 1 night in September 2018
            It is always good to stay in Crowne”
            i have been here for many times with my family and it has always been a good experience although some furnitures are old. plated breakfast not buffet. fast wifi. affordable also
            Reviewed September 23, 2018
            4.8
            Connie from Singapore
            Family with young children
            Executive Suite with King Bed
            Stayed 2 nights in October 2018
            Seriously need renovation”
            positive - good location negative - room is very old, looks creepy, the furnitures looks like antiques - toilet is renovated but toilet bowl is clogged when we used it and need to ring the receptionist but it took a while before they clean it so the room is so smelly. there are also big and small cockroch found inside the toilet. - receptionist that day is not accomodating - they only provide 1 key card - aircon is noisy
            Reviewed October 19, 2018
            8.0
            Excellent
            Mona from Philippines
            Couple
            Deluxe Twin Bed
            Stayed 1 night in May 2018
            Costly. ”
            Very clean.
            Reviewed May 22, 2018
            4.0
            Mark from Philippines
            Family with young children
            Deluxe Twin Bed
            Stayed 1 night in October 2017
            Not recommended - you need to pay for anything you need, best choice is the plaza hotel balanga”
            Pro: Free breakfast, Accommodating Receptionist and thats it! Cons: We checked in late with my family, before entering the hotel, a local near the entrance told us that it is an expensive hotel. When we went to the reception to check in, they charged us for the additional person that will stay in the room (teens who suddenly joins the trip-cant say no, family). Ok fair enough though overpriced. There are no trolley for your luggage unless you ask for it which should be automatic. The porter lady will not assist you automatically unless you ask, she is hard working and nice though. The deluxe room is located in the ground where the hall smells awful. Lighting is a little bit shady which is creepy. The room itself smells bad. It is clean enought but with No REFRIGIRATOR. You have to pay if you need it which is for me a basic need in a hotel room. Old TV The bathroom smells bad. Location: not good for travellers. I would recommend to stay in The Plaza Hotel - great hotel.
            Reviewed November 09, 2017
            10.0
            Exceptional
            JAN from Philippines
            Business traveler
            Deluxe Twin Bed
            Stayed 1 night in August 2017
            Room 102 Twin Deluxe”
            We went here on a business trip. There are lots of parking behind the hotel. Staff are courteous, we didn't get to see the upstairs though, because we stayed on the first floor. It is a big room, it's old but properly maintained. The window type air conditioner works well. For the location, Chowking and the Beanery is just across the street . Overall it was a decent stay. For the free breakfast try the Smoked milk fish.
            Reviewed August 14, 2017
            Dear Sir/Madam, Greetings from Crown Royale Hotel! Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff is trained to provide only the best in customer service.Thank you for staying with us. We are Hoping to see and serve you again. Best Regards, Malyn, Reservation Officer
            Responded August 20, 2017
            Crown Royale Hotel
            8.0
            Excellent
            Nathaniel from Philippines
            Couple
            Deluxe Twin Bed
            Stayed 1 night in July 2017
            Nice & Relaxing place ”
            i would definitely recommend this place because of the perfect location to other places you want to go around Bataan, its a good place to stay in and nice and comfortable rooms and cleanliness and the good breakfast. hopefully to stay there again in the future. thanks for the accommodation Crowne Royale.
            Reviewed July 11, 2017
            4.0
            Roberto from Philippines
            Business traveler
            Deluxe Twin Bed
            Stayed 1 night in May 2016
            Hated it”
            The bed had bugs (bed bugs)... Checked in at 1030 pm... got so frustrated with the beds as it was itchy... I checked out at 4:30am sleepless. It used to be a nice place but there are better and newer options. Will never go back again
            Reviewed May 10, 2016
            8.0
            Excellent
            richard from Philippines
            Family with teens
            Junior Suite Queen Bed
            Stayed 2 nights in July 2015
            It was a relaxing experience.”
            Location, location, location.
            I always stay in this hotel everytime I come to Bataan to visit my family. This particular stay is better than the rest because there were some improvement in the room setup. There were new curtains, some additions in the t/b. They now have LCD tv's etc. The hotel itself is already dated, frequent dusting is required but overall it's the friendly, pretty staff the will make you choose this hotel over the upcoming facilities in the area.
            Reviewed August 01, 2015
            12345
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            Crown Royale Hotel
            |Very good 7.4
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            • Very good location