Crowne Garden Hotel

Crowne Garden Hotel

Salinas Drive, Lahug, Cebu City, Cebu, Philippines, 6000
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     Crowne Garden Hotel

    Guest reviews

    6.6
    Good
    /10
    (372 reviews)See what guests said
    8.0
    Very good

    "The location was great- walking distance to IT park and ayal..."

    Denise L.

    -

    January 13, 2018

    Property highlights

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Safety deposit boxes

    Don't miss out!3 travelers have booked today.
    Very good
    Location
    7.8
    See map
    Very good location - 1.25 kilometers from city center
    Nearby
    Popular
  • Casino Filipino640 m
  • Lahug I.T. Park650 m
  • Crossroads Cebu910 m
  • Phu-sian Temple1.01 km
  • Cebu Country Club1.07 km
  • Giasano Country Mall1.16 km
  • Anthill Fabric Gallery1.35 km
  • Ayala Center Cebu1.36 km
  • Rainforest Park Cebu1.44 km
  • Taoist Temple1.57 km
  • Value for money7.4
    Distance to city center3.00 Km
    Location rating7.8
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport8.6 km
    Select your room
    Standard Triple Room
    Standard Triple Room
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    • 3 single beds
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    Deluxe Plus
    Deluxe Plus
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 3 single beds
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    Superior
    Superior
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 queen bed
    Enter dates to see prices
    Family
    Family
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 2 single beds and 1 queen b...
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    Deluxe
    Deluxe
    ...
    • Room size: 23 m²/248 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Superior Triple
    Superior Triple
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Deluxe Triple
    Deluxe Triple
    ...
    • Room size: 23 m²/248 ft²
    • Shower and bathtub
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 20 m²/215 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Comfort Triple Room
    Comfort Triple Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 3 single beds
    Enter dates to see prices
    Deluxe Triple Room
    Deluxe Triple Room
    ...
      Enter dates to see prices
      Have a question for Crowne Garden Hotel?

      What people love about the property

      • 5.6
        Review score

        "The roomboy is accomodating and service is superb."

        Lily

        |

        August 2, 2018

      • 8.8
        Excellent

        "Place is clean, staff are respectful, very accessable for us coz its near USP."

        Jocelyn

        |

        August 15, 2016

      • 10.0
        Exceptional

        "Good Location"

        Joy

        |

        April 26, 2018

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      More about Crowne Garden Hotel

      More about Crowne Garden Hotel

      8.0
      Very good

      "The place is quite good considering the price and had a peac..."

      Jeanna

      |

      July 3, 2018

      An overview

      Show less

      What they offer

      10.0
      Exceptional

      "Situated near IT Park makes this hotel a very ideal place to..."

      Masaki

      |

      October 16, 2018

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Filipino cuisine
      Filipino cuisine
      Simply J's Cafe & Restaurant
      970 m Filipino, Italian
      Muvanz Pocherohan and Seafood
      1.9 km Filipino, Seafood
      American cuisine
      American cuisine
      Brique Modern Kitchen
      210 m American, Asian, Filipino
      blu bar and grill
      1.4 km American, Bar
      Garden Cafe
      1.4 km American, Asian, Filipino
      Asian cuisine
      Asian cuisine
      Juan Lechonero
      90 m Asian, Filipino
      AA BBQ
      90 m Asian, Barbecue, Filipino
      Port Restaurant
      90 m Asian, Filipino, Fusion

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (372)Booking.com Reviews (249)
      Cleanliness6.0
      Facilities6.0
      Location7.8
      Room comfort and quality6.3
      Service6.4
      Value for money7.4
      Provided by verified guests of Agoda
      All languages
      All guests (372)
      All room types

      Show reviews that mention 

      Showing 287 verified guest comments
      12345
      6.0
      Ma. from Philippines
      Family with teens
      Standard
      Stayed 1 night in February 2019
      Very Disappointed”
      I got an accident inside there premises. The floor was wet and they dont even put a signage. I slipped and kneeled down that causes mi wond on my knee and swollen my ankle. I reported to the receptionist I am expecting a sorry from them but I was disappointed. They just told me that they will inform the houskeeping as I believe as their party. So I left as I have meeting to catch. So its a No I wont recomme d this hotel.
      Reviewed February 26, 2019
      7.2
      Very good
      Bin from China
      Solo traveler
      Standard
      Stayed 1 night in February 2019
      Air con sounds like a tractor engine”
      My room is in the center of the building with a windows to a space between walls. It should be very quiet but unfortunately the old air con ruined everything. The shower has small water flow unable for a shower.
      Reviewed February 11, 2019
      8.0
      Excellent
      Ma. from Philippines
      Family with teens
      Standard
      Stayed 1 night in February 2019
      The place is accessible to my sons school but the shower is quite dirty need replacement”
      Comforter need replacement. Sometimes the room smells.like was not used long time.
      Reviewed February 17, 2019
      7.2
      Very good
      Hannah from Philippines
      Business traveler
      Deluxe Triple
      Stayed 1 night in January 2019
      Great but Dated”
      I like the hotel's location as it's near the IT park and commute is easy to access. However their facilities are a little dated like the Shower and it's a little hard to take a bath if you just want to shower and you had to step into the tub. The tub was a little slippery at that time. Also, it seems that they don't relay information to the next staff on duty because the issue when we arrived that their reservation officer mistakenly tagged my booking as unpaid and with some investigation and checking, they were able to check that I have already paid it. We arrived around 8pm and we will be checking out the next day. When we checked out, they've checked the room and they've cleared out okay but after a few minutes while we were communiting the staff called me to verify again if I already paid which we've already settled last night. So, it was a bit of a hassle. If they've only communicated it clearly or indicated it on their records, they shouldn't have bothered calling me.
      Reviewed January 17, 2019
      5.2
      MARY from Philippines
      Couple
      Standard
      Stayed 1 night in February 2019
      AC was very warm.”
      Was sweating almost all throughout our stay for the night. The staff was not welcoming maybe because we just looked plain and simple when we were checking in. But for other guests who looked eccentric, they were very accommodating.
      Reviewed February 18, 2019
      4.8
      Francis from United Kingdom
      Couple
      Superior
      Stayed 9 nights in January 2019
      Acceptable”
      The TV was old, terrible sound and the remote didn't work. The air-con was old and couldn't be adjusted, we were either too cold with it on or too hot with it off. The wifi signal was too weak in most of the hotel, The restaurant portions were tiny and expensive and finished at 2pm. The road outside the hotel was too busy to cross but if you come out of the hotel and walk about 70 meters to your left, there is a lovely little eatery called Mango 6, limited menu but the food is masarap and free wifi.
      Reviewed February 11, 2019
      5.6
      KENTA from Japan
      Solo traveler
      Standard
      Stayed 1 night in February 2019
      Facilities in bathroom is bad”
      Lights quality is bad. Shower (low water pressure and water heater is not working well ) and shower head quality is bad. Uncomfortable with that.
      Reviewed February 10, 2019
      7.2
      Very good
      Shinelle from Philippines
      Couple
      Standard
      Stayed 1 night in September 2018
      Cozy Place”
      the rooms look old but the employees were accomodating and nice in giving instruction. the bath tub seems clog but over all stay is okay. value for money is good. but if you plan to go to malls, place is quite far, 30mins away from sm. plus traffic.
      Reviewed September 11, 2018
      10.0
      Exceptional
      Garnett from Philippines
      Business traveler
      Standard
      Stayed 1 night in September 2018
      It was good”
      I got locked out from our house and I got no choice but to booked the nearest hotel. Value for money it was okay.
      Reviewed December 12, 2018
      8.3
      Excellent
      henry from Philippines
      Family with young children
      Deluxe
      Stayed 1 night in December 2013
      we had a pleasant time staying in the hotel”
      staff are very accommodating, the room is just perfect for our family and its budget friendly
      our stay in the hotel is very relaxing. after the busy day doing business and roaming around the city the room, especially the bed is very comforting. we commend the very accommodating and friendly staff of the crowne hotel. keep up the good work.
      Reviewed December 16, 2013
      9.0
      Exceptional
      mary from Philippines
      Family with young children
      Deluxe
      Stayed 2 nights in November 2012
      Clean rooms but CR has no exaust”
      Clean and big enough rooms, near I.T. Park and public transportation, Front desk is accomodating
      It was a nice stay. We stayed here with our 2 year old daughter and we had no problem. Me and my daughter came in earlier than time of check-in but we were immediately accommodated. What we didn't like is the smell of the bathroom once you "use" it. Smell does not go away immediately and we had to buy air freshener, though not really necessary, we just want to.
      Reviewed November 22, 2012
      8.0
      Excellent
      Jeanna from Philippines
      Family with teens
      Superior Triple
      Stayed 2 nights in April 2018
      COMFORTABLE STAY”
      The place is just a walking distance to IT Park if you want a variety of restaurants. The place is quite good considering the price and had a peaceful atmosphere. They also have a safety vault in the room to store your valuables so you don't have to bring it every time you go out. The bathtub is an added plus and would surely book this place again if we plan to go back to cebu.
      Reviewed July 03, 2018
      4.8
      frederic from United States
      Solo traveler
      Standard
      Stayed 4 nights in January 2019
      Do not booked this hotel”
      Very dirty shower and AC extremely noisy plus construction during the day. The only good thing is the stuff are friendly.
      Reviewed January 22, 2019
      10.0
      Exceptional
      Joy from Philippines
      Family with teens
      Standard
      Stayed 1 night in April 2018
      Exceptional”
      Good Location
      Reviewed April 26, 2018
      8.8
      Excellent
      MARIA from Philippines
      Group
      Family
      Stayed 1 night in April 2018
      Friendly staff”
      I like their staff. Room is big (family room for 4) but seems a bit old but still a value for money. No facilities but i guess the hotel is meant to be for sleeping only.
      Reviewed April 16, 2018
      8.0
      Excellent
      Denise from Philippines
      Business traveler
      Deluxe Triple
      Stayed 4 nights in October 2017
      Very good”
      the location was great- walking distance to IT park and ayala mall. the receptionist was fine, the facilities were just basic-telephone & tv(not flat). The room was always clean since an assigned personnel would clean it everytime we'd go out, and the room is spacious, we get more than what we paid for. overall, crowne garden is a great stay for people with semi-tight budget.
      Reviewed January 13, 2018
      6.0
      Cristine from Philippines
      Couple
      Standard
      Stayed 1 night in January 2017
      Will Not Book Again”
      Moved here since the nearby hotel I stayed at the previous night had no availability. This hotel was only P300 cheaper but the difference was like night and day from the other hotel. When we were checking in, the receptionist seemed to be in a bad mood. The hotel is old needs updating. We also asked to borrow a spoon for my medication but it never came. We tried calling to follow up and each time they would tell us they'll send it up. They never did. It might be because of their 'no eating in the room' policy.
      Reviewed December 04, 2017
      8.0
      Excellent
      Maria from Philippines
      Family with young children
      Superior Triple
      Stayed 2 nights in April 2016
      Good for family trips”
      The room is spacious for a family of three + 1 nanny. The bathroom is big enough and has a tub. The room has enough sockets for those who travel with gadgets. The parking lot is located at the back of the hotel.
      Reviewed April 14, 2017
      2.7
      Poh from Malaysia
      Solo traveler
      Standard
      Stayed 3 nights in July 2015
      The staff helpless and asking for tipping . ”
      1) The room service very bad. My safety deposit box unable open due forgot the pin number. The reception told me wait until next day 0900 am to reset it. The next day when I ask the reception again .They told me wait until 1030 am. Your hotel do not provide 24 hours room service. The staff at the reception helpless. She answer me I don't know and do not help me ask others.This is very bad experience stay at your hotel.
      Reviewed July 28, 2015
      4.7
      Cris from Philippines
      Family with young children
      Superior Triple
      Stayed 1 night in March 2015
      Staff needs retraining”
      The staff seriously needs retraining on customer service, if they have trained at all. I was carrying my child and the guard was just near the main door and he didn't even open the door. He merely looked at me. Did he realize he is working for a hotel? I had to tell him to please open the door? The people at the front desk are not friendly at all. They gave us a room in the floor where other rooms are being renovated. Smelled like paint. Don't stay in this hotel if you're looking for quality service. There are other hostels/pension houses which are cheaper with courteous staff.
      Reviewed April 27, 2015
      12345
      This is a popular property. Don't miss out!

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      • Very good location
      • Ayala Center Cebu