Crowne Garden Hotel
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cebu City part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. As an added bonus, restaurant is provided on-site to conveniently serve your needs.
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Coffee shop
Bar
Laundry service
Exceptional”
Overall it is great and so clean. The staffs are so kind.
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Great hotel”
Accessible and accommodating staff
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Best Budget Hotel”
Facilities and staff are excellent.
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Exceptional”
The hotel is nice but the facility is bit old fashioned. But the service is excellent! And near to It park too!
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Exceptional”
The staff is excellent!
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Decent place”
Staff are amazing
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Crowne”
The Hotel is along the road and a walking distance from the mall. There lots of pharmacies and food to eat nearby the hotel. The room accommodate us, we sleep well. The bath tub is functional, the refrigeration also function well. TV only has 1 channel, no slippers and toothbrush provided. Food is available upon request. You can ask hot water for consumption with enough parking space.
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Affordable and clean”
Room is clean, fast service from the staff, AC working fine and cold, and bed was very comfortable. We enjoyed our stay.
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Okay”
They are asking for cash deposit bigger than what you paid in agoda, no free toothbrush or toothpaste, no free service/bottled water. Free shampoo is rejoice sachet 4 in 1 cut in to 2.
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Great location and price”
Just a little bit run down. Some amenities inside the room are unusable since its no longer working. Other than that, the location is very near to everything and the price is just ok
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Very good”
Close to the city's known spots, restaurants, and business establishments.
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Good budget place to stay in good area”
The room is decent, location excellent, price reasonable.
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Very good”
Worth the value of money spent.
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Reception”
The reception staff are not pleasing. They don't even smile or greet their customers. They made me feel like I am asking them a favor when settling my bills. They acted as if they work in a bank . The service i got was transactional. They need to be trained in Customer service. However, the hotel staff (male) who helped with my bags is very helpful.
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We sincerely apologize for the lack of hospitality you have received. We will advise our staff to make improvements accordingly. Thank you so much for this feedback. We still look forward to be able to serve you.
The room is decent yet not that clean”
Pictures are nice during the booking but actual is not what you expect it to be.
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Fine”
It is just enough for people who want to run errands around the city.
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Bed Problem”
I did not get the same quality of bed as the other rooms with the same room type as mine. I paid the same price. I got 1-layer of bed and others got 2-layers. The in charge for the beddings won't even allow to give me one. Don't expect a nice view from a standard room since you'll only see a wall outside the window. The stay was still nice. Was expecting a good service but got disappointed for the bed part which is important for me. If you just want somewhere to stay then this is good. Just don't expect much
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Very Dirty”
No complementary toothbrush, Molds everywhere Not properly maintained establishment
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Acceptable”
The room looks old. I found a dead cockroach in the bathroom. The air conditioning can’t be adjusted. I don’t recommend this place.
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WORST PLACE”
Place is filthy and unsanitary. It's like an 80s place that remained as is. The most terrible experience was they lost power and water around 2am and we couldn't sleep. The manager Brian Go and staff didn't care or bother to even partially reimburse the customers. And blatantly refuse to do so. I'm raising this to DTI and HRRAC. Steer clear of this place.
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