Crowne Plaza Auckland
1 King Bed Deluxe Non-smoking Crowne Plaza Auckland
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Lobby Crowne Plaza Auckland
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8.4
Excellent
20.4% this month
/10
(297 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
Available
  • Custom House30 m
  • Elliott Stables70 m
  • Skycity Casino110 m
  • Automobile Association110 m
  • Sky Screamer120 m
  • Smith & Caughey's Queen Street130 m
  • St Matthew-in-the-City Church130 m
  • Civic Theatre160 m
  • 280 Medical Limited160 m
  • Auckland Tourist Market160 m
  • Free Wi-Fi

    Crowne Plaza Auckland

    128 Albert Street, Auckland City Center, Auckland, New Zealand, 1010 - See map
    "The hotel itself is good, located at heart of the city, minutes away to the sky tower, near to the Queens Street."
    Ke - November 15, 2017
    Exceptional reputation
    Recommended by 98% of guests
    Excellent cleanliness
    8.6 rating for cleanliness
    • 160 meters to public transportation

    • Located in heart of Auckland

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    This property is in high demand!

    Booked 12 times

    Property ranking|Compared to 3,291 Auckland properties
    See all rankings
    Location score
    9.2/10
    Room comfort score
    8.6/10
    Review score - United States
    8.7/10
    Value for money score
    8.1/10
    Better than
    99
    %
    of Auckland properties
    Better than
    99
    %
    of Auckland properties
    Better than
    99
    %
    of Auckland properties
    Better than
    98
    %
    of Auckland properties
    Value for money8.1
    Location rating9.1
    Nearest airportAuckland Airport (AKL)
    Distance to airport17.4 km

    Rooms available at Crowne Plaza Auckland

    8.6
    Excellent
    Room comfort & quality
    1 King Bed Executive Suite Non-Smoking
    1 King Bed Executive Suite Non-Smoking
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 90 m²/969 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    1 King Bed Club Non-Smoking
    1 King Bed Club Non-Smoking
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Bed Deluxe View Non-Smoking
    1 King Bed Deluxe View Non-Smoking
    ...
    • Room size: 45 m²/484 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    2 Queen Beds Deluxe View Non-Smoking
    2 Queen Beds Deluxe View Non-Smoking
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    • 2 queen beds or 1 king bed
    Enter dates to see prices
    1 King Bed Deluxe Non-smoking
    1 King Bed Deluxe Non-smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Spa Suite
    Spa Suite
    ...
    • Room size: 70 m²/753 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    2 Queen Beds Deluxe Non-Smoking
    2 Queen Beds Deluxe Non-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 2 queen beds
    Enter dates to see prices
    1 King Bed Superior Non-Smoking
    1 King Bed Superior Non-Smoking
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices

    What people love about Crowne Plaza Auckland

    • 8.0
      Very good
      Cleanliness

      "Very clean, very friendly service, good breakfast, excellent location."

      Marcus

      |

      January 7, 2019

    • 8.0
      Very good
      Staff 

      "Hotel staffs were helpful to advise where to go for one day trip."

      Julianty

      |

      July 11, 2016

    • 9.6
      Exceptional
      Location

      "The hotel is very good, with nice location and near to anywhere."

      Ke

      |

      November 23, 2017

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    More about Crowne Plaza Auckland

    More about Crowne Plaza Auckland

    8.4
    Excellent

    "This hotel is a very good example of a well run city centre..."

    Jonathan

    |

    June 16, 2018

    An overview

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    What they offer

    8.0
    Very good

    "The room is comfortable."

    Li

    |

    January 1, 2016

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    Please note that on-site parking is available for NZD $26 per day between Monday and Friday, and NZD $10 per day Saturday and Sunday. Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 3% charge when you pay with an American Express, JCB or Diners Club credit card.

    Reviews of Crowne Plaza Auckland from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (297)Booking.com Reviews (1911)
    8.4
    /
    10
    Excellent
    20.4% this month
    Cleanliness8.6
    Facilities8.1
    Location9.1
    Room comfort and quality8.6
    Service8.5
    Value for money8.1
    Rating
    9+ Exceptional (61)
    8-9 Excellent (45)
    7-8 Very Good (56)
    6-7 Good (13)
    <6 Below Expectation (11)
    Time of the year
    Mar - May (61)
    Jun - Aug (30)
    Sep - Nov (34)
    Dec - Feb (61)
    All guests (297)
    All room types
    All languages

    Show reviews that mention 

    Showing 186 verified guest comments
    12345
    10.0
    Exceptional
    Tity from Australia
    Business traveler
    2 Queen Beds Non-Smoking
    Stayed 4 nights in July 2019

    Exceptional”

    Very Good hotel and location as well

    Reviewed July 21, 2019
    10.0
    Exceptional
    John from New Zealand
    Family with young children
    2 Queen Beds Non-Smoking
    Stayed 1 night in March 2019

    Fantastic hotel in top location”

    Really enjoyed our short stay and would definitely stay again. Hotel is in a fantastic location and the rooms are large and very comfortable. Staff were excellent. Lots of great eating options very close by and Queen Street only a stones throw away. Can't fault it.

    Reviewed July 14, 2019
    9.2
    Exceptional
    Fang from Singapore
    Couple
    1 King Bed Superior Non-Smoking
    Stayed 2 nights in June 2019

    Fantastic stay”

    The staff were really friendly and we were also offered champagne since it was our wedding anniversary. Despite turning it down as we could not take alcohol, the proceeded to offer us cakes the next day. Thankful for the thoughtful gesture and great service. Location wise, it was near to the SkyBus and walkable distance to most of the places. Really enjoyed our stay there.

    Reviewed June 04, 2019
    9.2
    Exceptional
    Tet from Singapore
    Couple
    2 Queen Beds Non-Smoking
    Stayed 1 night in May 2019

    Good location and clean hotel”

    Right in the center of Auckland, close to shopping, restaurants. Rooms are clean and relatively spacious. However, we find the bed way too soft, in fact it sinks in when you sleep. Overall, a decent stay.

    Reviewed June 03, 2019
    10.0
    Exceptional
    Leung from Hong Kong
    Couple
    2 Queen Beds Non-Smoking
    Stayed 5 nights in May 2019

    Great location and comfortable beds”

    The hotel is very near Skybus providing easy access to and from Auckland airport. It is situated in the busiest downtown area with food courts and great restaurants nearby. The buffet breakfast provided was very great, which we can order coffee and omelettes/fried eggs, and make juice on our own. Room was very clean and large with comfortable large beds.

    Reviewed May 28, 2019
    9.2
    Exceptional
    Dina from Philippines
    Family with teens
    2 Queen Beds Non-Smoking
    Stayed 5 nights in April 2019

    COMFORTABLE & CONVENIENT LOCATION”

    Very good location in CBD Auckland. It has another convenient exit to a mall, grocery and lots of great cafes & restaurants. Very near the viaduct, the Catholic Church and to Queen Street. The rooms are spacious and the staff are very friendly. We will definitely stay here again.

    Reviewed April 28, 2019
    10.0
    Exceptional
    Paulina from Indonesia
    Family with young children
    2 Queen Beds Non-Smoking
    Stayed 1 night in December 2018

    Exceptional”

    great location, big beds, perfect for family with young children

    Reviewed July 05, 2019
    8.4
    Excellent
    Rick from Singapore
    Couple
    1 King Bed Superior Non-Smoking
    Stayed 1 night in February 2019

    Excellent”

    Need to be quicker on the check in as took near 30 minutes after booking some time back, also I pre-paid and it was not clear to the staff or in the computer. location was great and staff friendly - concierge maybe could help a little more when finding a cab instead of using the limousines

    Reviewed February 13, 2019
    9.6
    Exceptional
    Ke from China
    Business traveler
    1 King Bed Superior Non-Smoking
    Stayed 2 nights in October 2017

    Good hotel, bad booking experience”

    The hotel is very good, with nice location and near to anywhere. Reservation is also good, but the payment should be charged in USD, but Agoda.com charged me in RMB, which make me losing money. The complain goes to nowhere.

    Reviewed November 23, 2017
    10.0
    Exceptional
    Ke from China
    Business traveler
    2 Queen Beds Deluxe View Non-Smoking
    Stayed 2 nights in October 2017

    Hotel is good, booking has problems”

    The hotel itself is good, located at heart of the city, minutes away to the sky tower, near to the Queens Street. The Agoda booking has problem and bring me losing in money. I made the booking under the term of paying in USD. But acturally charged me in RMB, which caused losing money in currency exchange. I provided the Agoda with bank balance sheet, the Agoda does not regard that evidence as evidence. Realy upset me. It's their fault, low rate of customer satisfaction.

    Reviewed November 15, 2017
    10.0
    Exceptional
    Hanna from Singapore
    Couple
    1 King Bed Superior Non-Smoking
    Stayed 1 night in April 2017

    Excellent stay in Auckland”

    The room was lovely and spacious. We had the breakfast and it was delicious! Best part is the carpark--we've been to quite a number of hotels in Auckland and this is the first to have a carpark with direct access to the hotel. So convenient! Will definitely be back.

    Reviewed July 22, 2017
    9.2
    Exceptional
    Roby from Indonesia
    Solo traveler
    2 Queen Beds Deluxe View Non-Smoking
    Stayed 1 night in December 2016

    Great location and hospitality”

    I stayed here just 2 days before New Year. The location is in the heart of the city and just one block from main street, Queen street. They are plenty of shopping centers, boutiques and restaurants nearby. The location is just perfect and the hospitality of the staffs are unbeatable. The breakfast was awesome as well. Well done.

    Reviewed January 03, 2017
    9.3
    Exceptional
    Padraig from Ireland
    Couple
    2 Queen Beds Non-Smoking
    Stayed 1 night in April 2014

    Excellent Stay”

    Room comfort, Location, Friendliness

    This hotel is of an excellent standard. The rooms are very comfortable, the beds are exceptionally comfortable. The location is as central as can be: one side faces Queen Street, the other side faces the Sky Tower. Please note: WiFi is free, for a full 30 Minutes in a 24 hour period, after which you need to pay. This is a general problem in New Zealand: high class hotels charge for wifi, low end motels and backpacker inns provide it for free. Go figure!

    Reviewed April 24, 2014
    10.0
    Exceptional
    Jane from Australia
    Couple
    1 King Bed Club Non-Smoking
    Stayed 2 nights in November 2013

    Friendly and attentive staff”

    Value for money, location, friendly staff

    Great! The club room was definitely worth the extra money with the afternoon canapes and breakfast. The hotel is well located with an easy walk to the mall, harbour and casino. With friendly staff and value for money I would definitely recommend staying here.

    Reviewed November 20, 2013
    9.3
    Exceptional
    ROGER from United States
    Family with teens
    Stayed 3 nights in December 2009

    CROWN PLAZA IN AUCKLAND”

    The room is very spacious and clean, the location is excellent just right across of Sky Tower, in fact I saw several bungy jumps from my window.
    Restaurant was so so.

    The hotel is well located in center of the city. The room is large and nice. We checked in very early and the staffs were very nice to let us check in the room earlier so that we could get some needed rest after more than 12 hours flight from L. A. With the price we paid for, I think it was a bargain.

    Reviewed December 30, 2009
    8.0
    Excellent
    Teoh from Australia
    Business traveler
    Stayed 2 nights in March 2009

    Crowne Plaza”

    Good position; Next to shopping centre, car park and numerous restaurants.

    Good location in the middle of town; parking is just next door. Plenty of shops in the lower 3 levels. A lot of Japanese restaurants and a really nice Chinese restaurant behind the hotel. The main shopping street is just 5 minutes walk away. The room was clean. Internet connection was easy and there were enough power points for all the connections.

    Reviewed April 09, 2009
    10.0
    Exceptional
    William from New Zealand
    Couple
    2 Queen Beds Non-Smoking
    Stayed 5 nights in June 2019

    Great restaurant staff”

    Would certainly recommend

    Reviewed July 03, 2019
    8.8
    Excellent
    Cathy
    Couple
    1 King Bed Superior Non-Smoking
    Stayed 3 nights in November 2018

    Great Location with Access to Harbor”

    We had a great room on the 22 floor that had a partial view of the harbor. Most rooms have city views, so we felt lucky. Breakfast was included in our booking and the food was quite good and plentiful. The hotel was a central location near Queen Street and about a 10 to 15 minute walk to the harbor. A bit pricey, but we found most of the nicer hotels with good locations were in the same price range.

    Reviewed November 15, 2018
    7.2
    Very good
    Jason from Australia
    Solo traveler
    1 King Bed Superior Non-Smoking
    Stayed 1 night in December 2018

    OK but not great for the price”

    No free water in the room when paying over $200/night is not good enough...... otherwise an OK option but not great value for money.

    Reviewed April 28, 2019
    10.0
    Exceptional
    Paulina from Indonesia
    Family with young children
    1 King Bed Superior Non-Smoking
    Stayed 1 night in December 2018

    Exceptional”

    convenient location, large beds, comfy room

    Reviewed April 20, 2019
    12345
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    Crowne Plaza Auckland
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    • Exceptional location
    • Sky Tower
    • Sky City Coach Terminal is within 0.17 km