2023
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Awarded as a top choice of Agoda travelers in 2023.

Agoda Preferred
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Agoda Preferred recommends trusted and verified properties that have a long-standing relationship with Agoda and meet certain criteria.

Crowne Plaza Bandung By IHG

4.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jl. Lembong No. 19, Riau, Bandung, Indonesia, 40111

Highlights

Located in heart of Bandung

- This neighborhood is preferred by frequent travelers. Properties here...

The location was perfect, right in the middle of Bandung.
Front desk [24-hour]

Proses check in sangat cepat di bantu dengan mas feby.
Sparkling clean

- Guests have rated this property 9.3/10 on cleanliness

Yg the best kamar nya, kamar mandi dan kasurnya bersih.
Top Value

- Guests rated this property 9.2/10 on value for money

The pricing is reasonable, offering great value for money.
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Experience tranquility at Crowne Plaza Bandung with stunning outdoor pool and mountain views, perfect for unwinding after adventure. Enjoy a seamless stay with the digital guest platform, Jaka. Surrounded by lush landscapes and vibrant culture, it’s an ideal base for exploring Bandung's nightlife and attractions. Located in the lively Riau area, Crowne Plaza Bandung is surrounded by trendy cafes and boutique shopping, ideal for leisurely strolls. Guests can enjoy a stunning pool and hot tub, along with on-site snack options and a vibrant nightlife. Each room includes air conditioning, complimentary Wi-Fi, and private balconies with city or outdoor views. Explore the Heritage The Factory Outlet and the historical Gedung Sate, both within 2 kilometers, ensuring a memorable experience for travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

40 travelers have booked today.

Service 9.4
Cleanliness 9.3
Location 9.3
Facilities 9.2

Based on 7,074 verified reviews

Service

9.4

Cleanliness

9.3

Location

9.3

Facilities

9.2

Value for money

9.2

Room comfort and qua...

8.6

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Nearest transportation options

Kereta API Station is within 0.76 km

Stasiun Hall Bus Terminal is within 1.05 km

See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 125 places in walking distance!

Parking
FREE
Walkable places
Museum Mandala Wangsit
60 m
Tugu PERSIB
90 m
Braga Street
280 m
Dynasty Antiques Arts & Furnitures
290 m
Denis Bank Building
310 m
Popular landmarks
Bandung Grand Mosque
990 m
Gedung Sate
1.8 km
Geology Museum
2.1 km
Trans Studio Bandung
2.9 km
Paris Van Java
3.5 km
Closest landmarks
Bank Mandiri
190 m
Rumah Sakit Bungsu
210 m
Downtown Bar
280 m
North Sea Bar
300 m
Biotest
310 m

Good to know

Value for money9.2
Location rating9.3
Nearest airportKertajati Intl Airport (KJT)
Distance to airport67.2 km

Rooms available at Crowne Plaza Bandung By IHG

Excellent
Room comfort & quality

8.6

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Based on 6301 reviews from verified travelers

1 Queen Premium
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  • Room size: 34 m²/366 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
2 Twin Premium
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
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1 Queen Standard
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  • Room size: 34 m²/366 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
1 Queen Bed Standard Smoking Accessible
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  • Room size: 34 m²/366 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
2 Bedroom Family Suite Non-Smoking
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  • Room size: 150 m²/1615 ft²
  • City view
  • 2 single beds and 1 king be...
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Standard Room
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  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
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1 King Bed 1 Bedroom Suite High Floor
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  • Room size: 120 m²/1292 ft²
  • City view
  • 1 king bed
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1 Super King Premium Club Lounge Access
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  • Room size: 34 m²/366 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
2 Twin Premium Lounge Access
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  • Room size: 68 m²/732 ft²
  • City view
  • 2 double beds
Enter dates to see prices
2 Twin Standard Smoking
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Crowne Plaza Bandung By IHG has a diverse selection of restaurant and food options for you to pick from while spending your time at this property, which include Western cuisine, Asian cuisine, Buffet in restaurant, International cuisine, Vegetarian restaurant, and Chinese cuisine.

Enjoy your favorite cold drinks at Crowne Plaza Bandung By IHG with the property's accessible bar. Travelers can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and amplify your nighttime fun at nightclub.

Crowne Plaza Bandung By IHG features free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily exercise routine in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

68.0% of our verified customer ratings have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Crowne Plaza Bandung By IHG down in the review section.

Verified families with young children that have stayed at this property have given Crowne Plaza Bandung By IHG an average rating of 9.0. You can look up more descriptive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Crowne Plaza Bandung By IHG an average rating of 9.2. You can check out more specific customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Kereta API Station, 763.52 m away from Crowne Plaza Bandung By IHG.

Shopping options in Crowne Plaza Bandung By IHG’s Riau neighborhood include Cihampelas Walk.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.

More about Crowne Plaza Bandung By IHG

More about Crowne Plaza Bandung By IHG

Experience Luxury and Convenience at Crowne Plaza Bandung

Welcome to Crowne Plaza Bandung, a 4.5-star hotel nestled in the vibrant city of Bandung, Indonesia. With its prime location and impeccable amenities, this hotel offers a perfect blend of luxury, comfort, and convenience. Built in 2016, Crowne Plaza Bandung boasts 270 well-appointed rooms, ensuring a memorable stay for every guest. Check-in at Crowne Plaza Bandung begins at 03:00 PM, allowing you to settle in and start your vacation at your own pace. The hotel's friendly and professional staff will be ready to assist you upon arrival, ensuring a seamless check-in process. Whether you're traveling for business or leisure, the hotel's extensive facilities and services will cater to your every need. When it comes to accommodation, Crowne Plaza Bandung offers a variety of elegant rooms designed to provide the utmost comfort. Each room is tastefully decorated with modern furnishings and equipped with amenities such as flat-screen TVs, minibars, and luxurious en-suite bathrooms. Whether you choose a cozy Standard Room or indulge in the spaciousness of a Suite, you can expect a restful night's sleep and a rejuvenating stay. Families traveling with children will appreciate Crowne Plaza Bandung's child-friendly policies. Children between the ages of 6 to 12 can stay free of charge, making it an ideal choice for a family getaway. The hotel also offers a range of activities and facilities to keep the little ones entertained, ensuring a memorable and enjoyable stay for the whole family. Check-out time at Crowne Plaza Bandung is until 12:00 PM, allowing you to make the most of your stay without feeling rushed. Take your time to savor a delicious breakfast at one of the hotel's dining venues or enjoy a refreshing swim in the outdoor pool before bidding farewell to this luxurious oasis in Bandung. Experience the epitome of luxury and convenience at Crowne Plaza Bandung. Book your stay today and immerse yourself in the vibrant culture and natural beauty of Bandung, Indonesia.

Unwind and Indulge at Crowne Plaza Bandung's Entertainment Facilities

At Crowne Plaza Bandung, guests can expect a wide range of entertainment facilities that cater to their every need. Whether you're looking to unwind after a long day of exploring the city or indulge in some well-deserved relaxation, this hotel has it all. Step into the vibrant atmosphere of the hotel's bar, where you can enjoy a refreshing cocktail or a glass of wine while taking in the stunning views of Bandung. The bar offers a cozy ambiance and a wide selection of drinks, making it the perfect spot to socialize or simply unwind. For those who want to dance the night away, the hotel's nightclub is the place to be. With its lively music and energetic crowd, you can let loose and have a great time. Dance to the latest hits or groove to the beats of the resident DJ, creating unforgettable memories. If you're in need of some pampering, look no further than the hotel's massage and spa facilities. Treat yourself to a rejuvenating massage or indulge in a luxurious spa treatment. The skilled therapists will help you relax and unwind, leaving you feeling refreshed and revitalized. With its impressive range of entertainment facilities, Crowne Plaza Bandung ensures that every guest has a memorable and enjoyable stay. Whether you're looking to socialize, dance, or relax, this hotel has something for everyone.

Stay Active at Crowne Plaza Bandung's Impressive Sports Facilities

At Crowne Plaza Bandung, staying active and maintaining your fitness routine is made easy with their impressive range of sports facilities. Whether you're a fitness enthusiast or simply looking to unwind, this hotel has everything you need to stay in shape and have a great time. Start your day with a workout at the free 24-hour fitness center, equipped with state-of-the-art equipment to help you achieve your fitness goals. From cardio machines to weightlifting equipment, there's something for everyone. After an invigorating workout, take a refreshing dip in the outdoor pool. Surrounded by lush greenery, the pool offers a serene and tranquil environment for a leisurely swim or some laps to get your heart rate up. If you prefer to soak up the sun while sipping on a refreshing drink, head to the poolside bar. Here, you can relax on a comfortable lounger and enjoy a wide selection of beverages and light snacks. With its vibrant atmosphere and friendly service, the poolside bar is the perfect place to unwind after a long day of exploring the city. Whether you're a fitness enthusiast or simply looking to relax and rejuvenate, Crowne Plaza Bandung's sports facilities are sure to impress. Stay active and make the most of your stay at this exceptional hotel.

Unparalleled Convenience Facilities at Crowne Plaza Bandung

At Crowne Plaza Bandung, guests can expect a range of unparalleled convenience facilities that cater to their every need. With 24-hour room service, guests can indulge in delicious meals and snacks at any time of the day or night, ensuring a truly satisfying stay. The hotel also offers laundry service and dry cleaning, allowing guests to keep their clothes fresh and clean throughout their stay. For added convenience, Crowne Plaza Bandung provides room service, so guests can enjoy a meal or a refreshing drink in the comfort of their own room. Safety deposit boxes are available to keep guests' valuables secure, while the concierge is always on hand to assist with any requests or recommendations. In today's connected world, staying connected is essential, and Crowne Plaza Bandung understands this. With Wi-Fi available in all rooms and public areas, guests can easily stay connected with friends, family, or business associates. The hotel also offers express check-in/check-out services, ensuring a seamless and hassle-free arrival and departure experience. Luggage storage is available for guests who wish to explore the city without the burden of their belongings, and daily housekeeping ensures that the rooms are always kept clean and tidy. Whether guests are traveling for business or leisure, Crowne Plaza Bandung's convenience facilities provide everything needed for a comfortable and hassle-free stay.

Convenient Transport Facilities at Crowne Plaza Bandung

Crowne Plaza Bandung offers a range of transport facilities to ensure a hassle-free stay for its guests. With airport transfer services, arriving and departing from the hotel is a breeze. The hotel's friendly staff will be there to greet you upon arrival and assist with your luggage, making your journey to and from the airport seamless. For guests with their own transportation, Crowne Plaza Bandung provides valet parking and a secure car park onsite. Whether you're traveling for business or leisure, you can rest assured knowing that your vehicle is in safe hands. Additionally, the hotel offers car hire services, allowing you to explore the vibrant city of Bandung at your own pace. If you prefer to leave the driving to someone else, the hotel also offers a reliable taxi service. Whether you need a quick ride to a nearby attraction or are looking to explore the city's culinary delights, the hotel's knowledgeable concierge team can assist you with arranging a taxi. Please note that car park charges may apply for guests who choose to self-park. With these convenient transport facilities, Crowne Plaza Bandung ensures that your travel needs are well taken care of.

Luxurious Room Facilities at Crowne Plaza Bandung By IHG

At Crowne Plaza Bandung By IHG, guests are welcomed into a world of comfort and sophistication, where every detail is designed to enhance your stay. Each room is equipped with air conditioning, ensuring a refreshing atmosphere regardless of the weather outside. For those moments of relaxation, plush bathrobes are provided, inviting you to unwind after a long day of exploring the vibrant city. Stay connected and informed with a daily newspaper delivered to your door, while the state-of-the-art television and satellite/cable TV options offer a variety of entertainment choices for your leisure time. The thoughtfully designed rooms also feature a mini bar stocked with refreshments, a refrigerator for your convenience, and a coffee/tea maker, allowing you to enjoy your favorite beverages at any time. Complimentary bottled water ensures you stay hydrated, while the selection of toiletries adds a touch of luxury to your daily routine. Blackout curtains provide the perfect environment for a restful night’s sleep, and complimentary instant coffee is available for those early risers looking to kickstart their day. At Crowne Plaza Bandung, every room facility is curated to provide a seamless blend of comfort and convenience, making your stay truly memorable.

Indulge in a Culinary Delight at Crowne Plaza Bandung

Experience a gastronomic journey like no other at Crowne Plaza Bandung's exquisite dining facilities. With a range of options to satisfy every palate, guests can indulge in a culinary delight throughout their stay. Start your day with a scrumptious breakfast buffet at the hotel's restaurant, where a wide selection of local and international dishes await. For those seeking a quick pick-me-up or a casual meal, the coffee shop offers a cozy ambiance and a variety of beverages and light bites. Whether you're craving for local Indonesian cuisine or international favorites, the halal restaurant caters to all dietary preferences, ensuring a delightful dining experience. With 24-hour room service available, guests can also enjoy delectable meals in the comfort of their own rooms, making every dining experience convenient and enjoyable. The hotel's commitment to daily housekeeping ensures that the dining facilities are always clean and well-maintained, providing a pleasant atmosphere for guests to savor their meals.

Luxurious and Spacious Rooms at Crowne Plaza Bandung

Experience true comfort and elegance at Crowne Plaza Bandung with its wide range of room offerings. From the lavish 1 King Bed 1 Bedroom Suite High Floor to the cozy 1 Queen Bed Standard, there is a perfect room for every traveler's preference. Booking your stay at Crowne Plaza Bandung through Agoda not only guarantees you the best prices but also ensures a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the various room types and select the one that suits your needs. Whether you are looking for a spacious suite or a comfortable standard room, Agoda provides a seamless booking process, allowing you to secure your stay at Crowne Plaza Bandung with just a few clicks. So why wait? Book your dream room now and indulge in a luxurious stay at Crowne Plaza Bandung.

Discovering Riau: The Heart of Bandung's Cultural and Culinary Scene

Nestled in the vibrant city of Bandung, Riau is a bustling district that perfectly encapsulates the essence of Indonesian culture and modern urban life. Known for its lively atmosphere, Riau is a hub for shopping, dining, and entertainment, making it an ideal destination for travelers seeking to immerse themselves in the local lifestyle. As you stroll through the area, you'll encounter a delightful mix of traditional markets and contemporary boutiques, offering everything from handcrafted souvenirs to the latest fashion trends. The streets are lined with charming cafes and restaurants, inviting you to indulge in the rich flavors of Sundanese cuisine, including local delicacies such as Nasi Timbel and Sate Maranggi. In addition to its shopping and dining options, Riau is also home to several cultural landmarks and attractions that showcase the heritage of Bandung. The nearby Gedung Sate, with its distinctive architectural style and historical significance, is a must-visit for history enthusiasts. The area is also a gateway to the lush landscapes surrounding Bandung, where you can explore scenic parks and take in breathtaking views of the mountains. Whether you're looking to savor delicious food, experience local culture, or simply enjoy the vibrant atmosphere, Riau in Bandung promises a memorable adventure for every traveler.

Traveling from the Nearest Airport to Crowne Plaza Bandung By IHG

To reach Crowne Plaza Bandung By IHG, the nearest airport is Husein Sastranegara International Airport (BDO), located approximately 7 kilometers from the hotel. Upon arrival at the airport, travelers have several convenient options to reach their destination. The most straightforward way is to take a taxi or ride-hailing service, which can be easily booked via popular apps. The drive typically takes around 20 to 30 minutes, depending on traffic conditions, and offers a scenic glimpse of Bandung’s vibrant streets and lush landscapes. For those looking to explore a bit more, you can also opt for a private car rental service available at the airport. This option allows you to enjoy the flexibility of traveling at your own pace and potentially stopping at local attractions along the way. As you make your way to Crowne Plaza Bandung, you’ll pass through the bustling neighborhoods of Riau, where you can catch a glimpse of the city’s rich culture and modern lifestyle. Once you arrive at the hotel, you’ll be welcomed into a luxurious retreat that blends comfort with elegance, making it the perfect base for your Bandung adventure.

Explore the Cultural Treasures Surrounding Crowne Plaza Bandung By IHG

Nestled in the heart of Bandung, the Crowne Plaza Bandung By IHG offers guests unparalleled access to a wealth of cultural and historical landmarks. Just a short stroll away, the Geology Museum invites visitors to delve into Indonesia's rich geological history through its fascinating exhibits and stunning displays of minerals and fossils. Nearby, the iconic Gedung Sate stands as a proud symbol of the city, showcasing its unique architectural style with a distinctive satay skewer-shaped pinnacle that captivates both locals and tourists alike. For those seeking spiritual solace, St. Peter's Cathedral offers a serene escape with its beautiful neo-gothic architecture and tranquil ambiance. The Bank Indonesia Building, with its striking colonial-era design, adds a touch of historical charm to the area, while the lush green spaces of Taman Lalu Lintas and Bandung City Hall Park provide perfect spots for relaxation amidst the vibrant city life. Additionally, the Lansia Park and the Indonesia Postal Museum present delightful opportunities to explore more of Bandung's culture and heritage, making your stay at Crowne Plaza an enriching experience.

Convenient Transport Options Surrounding Crowne Plaza Bandung By IHG

Nestled in the heart of Bandung, Crowne Plaza Bandung By IHG offers guests unparalleled access to a variety of public transport options that make exploring this vibrant city a breeze. Just a short distance away lies the Bandung Train Station, a pivotal hub for both local and intercity travel. This station provides seamless connections to various destinations, allowing guests to embark on day trips or venture further into the enchanting landscapes of West Java. Additionally, the nearby Cikudapateuh Train Station and Stasiun Hall Bus Terminal enhance the convenience factor, ensuring that you can easily navigate the city and beyond. For those preferring bus travel, the Leuwi Panjang Bus Terminal is also within reach, serving as a gateway to numerous regional routes. This terminal is ideal for travelers looking to explore surrounding areas or visit popular attractions without the hassle of driving. Furthermore, the Kereta API Station and Stasiun Bandung Doli Station offer additional options for rail travel, making it easy to hop on a train and discover the rich culture and stunning scenery that Bandung has to offer. With these robust public transport options at your fingertips, Crowne Plaza Bandung By IHG is the perfect base for your adventures in this charming city.

Culinary Delights Surrounding Crowne Plaza Bandung

Nestled in the vibrant heart of Bandung, Crowne Plaza Bandung By IHG is surrounded by an array of culinary treasures that cater to every palate. Start your day with a delightful pastry from Ambrogio Patisserie, where the aroma of freshly baked goods wafts through the air, tempting you to indulge in their exquisite treats. For meat lovers, Karnivor Restaurant offers a carnivore's paradise with its extensive menu featuring expertly grilled meats and a cozy atmosphere. If you're in the mood for something local, Batagor dan Baso Cuankie Serayu serves up traditional Bandung street food that will surely tantalize your taste buds. For a unique dining experience, Shabu Hachi Cilaki Bandung invites you to enjoy a delicious hot pot meal with fresh ingredients. Those with a penchant for French cuisine will adore Bellamie Boulangerie, known for its artisan breads and pastries. Further exploring the local flavors, Rumah Makan Boemi Mitoha presents authentic Indonesian dishes in a warm and inviting setting. If you're craving Japanese cuisine, Marugame Udon is the perfect spot for a comforting bowl of freshly made udon. For a vibrant café experience, Hummingbird Eatery & Space combines a chic ambiance with a diverse menu, while Jardin Cafe offers a serene escape with its lush surroundings and delectable offerings. Lastly, Restaurant Alas Daun serves traditional Indonesian fare, making it a must-visit for those looking to savor the rich culinary heritage of the region. With such a diverse selection of dining options, guests at Crowne Plaza Bandung are sure to find something to satisfy their culinary cravings.

Shopping Delights Surrounding Crowne Plaza Bandung

Guests at Crowne Plaza Bandung By IHG are perfectly positioned to explore a vibrant shopping scene that caters to all tastes and preferences. Just a stone's throw away, the Istana Bandung Electronic Center offers a treasure trove of the latest gadgets and electronics, ensuring tech enthusiasts find exactly what they need. For fashion lovers, the nearby Island Factory Outlet and Summit Factory Outlet present a myriad of stylish apparel at unbeatable prices, while the Jessie James Factory Outlet and Passion Factory Outlet promise to delight with unique finds and trendy items. Bookworms will appreciate the extensive selection at the Gramedia Bookshop, where the latest titles and classic reads await. A stroll down Jalan Riau invites visitors to discover chic boutiques and local artisans, while the historic Gedung Rumentang Siang adds a cultural touch to the shopping experience. For those seeking something truly unique, the Pasar Barang Antik Cikapundung is a must-visit, where antique treasures tell stories of the past. With such a diverse array of shopping landmarks, guests are sure to indulge in a memorable retail adventure right at their doorstep.

Affordable Luxury: Experience the Best of Bandung at Crowne Plaza

When it comes to finding the perfect blend of luxury and affordability in Bandung, look no further than Crowne Plaza. With an average room price of just $93, Crowne Plaza offers exceptional value for money, especially when compared to the city's average room price of $43. At Crowne Plaza, you can indulge in a world-class experience without breaking the bank. From the moment you step into the elegant lobby, you'll be greeted with warm hospitality and impeccable service. The hotel boasts a range of well-appointed rooms and suites, each thoughtfully designed with modern amenities and stylish decor. Whether you're traveling solo, as a couple, or with your family, there's a room to suit every need and budget. Not only does Crowne Plaza provide luxurious accommodation at a competitive price, but it also offers a host of amenities and facilities that will enhance your stay. Take a refreshing dip in the outdoor pool, unwind with a pampering spa treatment, or stay active at the fully-equipped fitness center. With multiple dining options, including a rooftop restaurant with panoramic views of the city, you'll have plenty of opportunities to savor delectable cuisine. So why settle for an average hotel room in Bandung when you can experience the best of both worlds at Crowne Plaza? Book your stay today and discover the perfect balance of luxury and affordability in the heart of Bandung.

A Wonderful Stay at Crowne Plaza Bandung

Crowne Plaza Bandung in Bandung, Indonesia offers a truly exceptional experience for its guests. From the moment you arrive, the staff goes above and beyond to ensure your stay is nothing short of perfect. With their helpful and friendly demeanor, you will feel welcomed and taken care of throughout your entire visit. The hotel environment is simply stunning, creating a serene and relaxing atmosphere for guests to enjoy. The rooms are not only neat and tidy, but also incredibly enjoyable, providing a comfortable and luxurious space to unwind after a day of exploring the city. Whether you are traveling alone, as a couple, or with your family, Crowne Plaza Bandung is the ideal choice for a pleasant stay. One of the standout features of this hotel is the excellent facilities it offers. The pool is perfect for kids, providing a safe and enjoyable space for them to splash around and have fun. The breakfast experience is also top-notch, with a wide variety of delicious options to choose from. The staff is always on hand to assist and ensure that your dining experience is nothing short of awesome. Overall, Crowne Plaza Bandung offers a very good experience for its guests. From the friendly and helpful staff to the spacious and clean rooms, every aspect of this hotel is designed to provide the utmost comfort and satisfaction. Whether you are visiting for business or leisure, this hotel is a wonderful choice for a memorable stay in Bandung, Indonesia.

Exceptional Customer Ratings at Crowne Plaza Bandung

Crowne Plaza Bandung in Bandung, Indonesia has consistently received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 9.1, this hotel has proven to exceed guests' expectations in every aspect. From the moment you step into the lobby, you'll be greeted by a warm and friendly staff, whose performance has been rated an outstanding 9.2. Their dedication to providing exceptional service ensures that every guest feels valued and well taken care of throughout their stay. One of the standout features of Crowne Plaza Bandung is its unbeatable location, earning it a remarkable rating of 9.2. Situated in the heart of Bandung, guests have easy access to the city's vibrant attractions, shopping districts, and cultural landmarks. Whether you're exploring the famous Braga Street or indulging in a shopping spree at the nearby Pasar Baru Trade Center, you'll find yourself conveniently located to make the most of your visit. In addition to its prime location, Crowne Plaza Bandung offers a range of top-notch facilities that have earned it a solid rating of 9.0. The hotel boasts well-appointed rooms that provide a comfortable and relaxing atmosphere, ensuring a restful night's sleep. The cleanliness of the rooms and the entire property is highly praised, with a rating of 9.2. Furthermore, guests appreciate the value for money they receive, with a rating of 9.0 for the hotel's excellent value. Whether you're traveling for business or leisure, Crowne Plaza Bandung is a hotel that consistently delivers exceptional experiences and exceeds guest expectations.

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Amenities and facilities

Exceptional9.2

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
  • Malay
Family
  • Children's books and toys
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Game room
  • Gym/fitness
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Halal breakfast
  • Happy hour
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shrine
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • Buzzer/wireless intercom
  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Desk
  • Free bottled water unavailable
  • Hair dryer
  • Internet access – wireless
  • Ironing facilities
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • TV
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
Restaurants on site
Mosaic
  • Cuisine: Asian, Chinese, Indonesian, Italian, Japanese, Grill/BBQ, Sushi
  • Menu: Buffet, A-la-carte

Location

Jl. Lembong No. 19, Riau, Bandung, Indonesia, 40111

Exceptional9.3

Location

Airports
  • Kertajati Intl Airport (KJT)
    67.2 km
  • Halim Perdanakusuma International Airport (HLP)
    108.1 km
Public transportation
  • Kereta API Station
    760 m
  • Stasiun Hall Bus Terminal
    1.1 km
Hospital or clinic
  • Rumah Sakit Bungsu
    210 m
Shopping
  • Rumah Mode Factory Outlet
    4.1 km
Convenience store
  • Indomaret
    280 m 7 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Braga Street
    280 m
  • Bandung Grand Mosque
    990 m
  • Gedung Sate
    1.8 km
  • Geology Museum
    2.1 km
  • Trans Studio Bandung
    2.9 km
  • Paris Van Java
    3.5 km
  • Rumah Mode Factory Outlet
    4.1 km
  • Dusun Bambu Family Leisure Park
    14.7 km
  • Sari Ater Hot Spring
    20.4 km
  • Ciater natural hot spring
    20.6 km
Nearby landmarks
  • Museum Mandala Wangsit
    60 m
  • Tugu PERSIB
    90 m
  • Bank Mandiri
    190 m
  • Rumah Sakit Bungsu
    210 m
  • Downtown Bar
    280 m
  • Braga Street
    280 m
  • Dynasty Antiques Arts & Furnitures
    290 m
  • North Sea Bar
    300 m
  • Biotest
    310 m
  • Denis Bank Building
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please be informed the breakfast included in the rates are only for 2 adults and an additional charge will incur for a third individual (adult/child)
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
  • Check-out from05:00
  • Check-in until23:59
Getting around
  • Airport transfer fee15 USD
Extras
  • Breakfast charge (unless included in room price)16.67 USD
The property
  • Year property opened2016
  • Number of rooms 270
  • Number of restaurants2
  • Number of bars/lounges2

Reviews of Crowne Plaza Bandung By IHG from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.2

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 10
  • 10
  • 9.6
  • 9.6
  • 10
  • 10
  • 10
  • 10
  • 9.6

Most recent

  • Service score 9.4 out of 10 and is a high score in Bandung
    Service9.4
  • Cleanliness score 9.3 out of 10 and is a high score in Bandung
    Cleanliness9.3
  • Location score 9.3 out of 10 and is a high score in Bandung
    Location9.3
  • Facilities score 9.2 out of 10 and is a high score in Bandung
    Facilities9.2
  • Value for money score 9.2 out of 10 and is a high score in Bandung
    Value for money9.2
  • Room comfort and quality score 8.6 out of 10
    Room comfort and quality8.6
High score for Bandung

Rating

9+ Exceptional (1,720)
8-9 Excellent (269)
7-8 Very Good (256)
6-7 Good (52)
<6 Below Expectation (67)

Review summary

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This hotel boasts a great location and friendly, attentive staff. Their breakfast buffet offers a wide selection of Indonesian and Western dishes, including eggs, waffles, and pancakes. The rooms are modern, spacious, and equipped with bathtubs. Loyalty program members can enjoy exclusive lounge access with fantastic perks. Guests have praised the hotel's remarkable facilities and excellent service.

Occasional housekeeping issues, minor complaints about shower amenities.

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Show reviews that mention 

Showing 2,364 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Kun from Indonesia
    Family with young children
    2 Twin Standard
    Stayed 1 night in July 2025

    “Five-star hotel”

    I am from Serang Banten staying at Hotel Crown Plaza Bandung....my impression from my first stay is that I am very satisfied...when I first entered the hotel, I was greeted by a friendly staff member, Kang DANA...he kindly explained the hotel rules to guests...as well as the tourist destinations we could visit around the hotel during the weekend, which was very helpful....thank you, Kang DANA... Upon entering the room, I saw a room with a modern atmosphere...clean...fragrant. Likewise during breakfast, all the staff were friendly...the food was delicious with so many variants.....pecel...spring rolls...dimsum...gyoza...the kids also loved the gelato with various flavors and toppings...pancakes...waffles. In the restaurant, the kids were entertained by clowns and we received balloons in various shapes: flowers...animals... After eating, we tried the clean swimming pool...when we ordered drinks in the pool area, the staff there were very responsive...the drinks we ordered also arrived very quickly...(the ice lychee tea was so refreshing after swimming). Thank you Hotel Crown Plaza Bandung By IHG...thanks to you, our holiday felt enjoyable....

    Reviewed July 27, 2025
    Auto-translated through generative A.I.

    Dear Kun, Terima kasih telah meluangkan waktu untuk menulis ulasan dan membagikan komentar tentang pengalaman menginap Anda di Crowne Plaza Bandung. Kami sangat senang mendengar bahwa Anda menikmati waktu yang Anda habiskan di hotel kami. Staf kami berdedikasi untuk memberikan pengalaman yang tak terlupakan bagi para tamu, dan kami bangga dapat memberikan pelayanan terbaik yang sesuai dengan standar kami. Sekali lagi, terima kasih telah memberi kami kata-kata penyemangat, dan kami berharap dapat segera menyambut Anda kembali di hotel kami. Salam hangat, Simon Soo General Manager

    Responded July 28, 2025
    Crowne Plaza Bandung By IHG
  2. 10.0
    Exceptional
    Mohd from Malaysia
    Business traveler
    1 Queen Standard
    Stayed 1 night in September 2025

    “I had an amazing experience at Crowne Plaza Bandung.”

    My journey started very early at 3am with a flight from Kuala Lumpur to Jakarta, followed by the Whoosh train to Bandung for a 1pm meeting. I arrived much earlier than expected, around 11am, and decided to try my luck requesting an early check-in before heading to the meeting. The moment I stepped out of the taxi, I was greeted with genuine warmth. From the concierge to the front desk, every staff member welcomed me with sincere smiles — true Indonesian hospitality at its best. I explained my situation and asked about early check-in, not expecting much. To my surprise, the gentleman at the counter (morning shift, 2nd September 2025 — regretfully I didn’t get his name) kindly informed me that a room was available and, to my delight, upgraded me from a Standard Queen to a Premium King. After a long journey, being able to rest early and with an upgrade was simply beyond expectations. The rest of my stay was flawless. The room was spotless and comfortable, amenities were complete, and the breakfast spread was generous with delicious options. I also appreciated the modern gym facilities, fully equipped with towels and water bottles, and offering a nice view over the lively city of Bandung. Every staff member I met was friendly, attentive, and genuinely helpful. Although it was just a one-night stay, I truly felt sad to leave. Crowne Plaza Bandung exceeded every expectation — 5 stars overall, 10/10 from me. I will definitely return on my next trip to Bandung!

    Reviewed September 03, 2025

    Dear Mohd, Thank you for taking the time to pen your review and share your feedback on your stay experience with the Crowne Plaza Bandung. We are extremely heartened to read that you have enjoyed your time at our hotel. Our staff are all dedicated to providing memorable experiences for our guests, and we are glad you have experienced the true hospitality we are known for. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Yours sincerely, Simon Soo General Manager

    Responded September 04, 2025
    Crowne Plaza Bandung By IHG
  3. 10.0
    Exceptional
    hanisah from Singapore
    Family with young children
    1 Queen Standard
    Stayed 2 nights in June 2025

    “Excellent Experience in a Prime Location”

    Our stay at this hotel was an exceptional experience throughout. The check-in process was smooth, and the front desk staff were exceptionally welcoming. We were greeted with a welcome drink, and they took the time to explain the hotel facilities, including their opening hours. This hotel is very kids-friendly, which was a huge plus for our family. The breakfast buffet had an impressive spread, offering a variety of cuisines, and the food was delicious. We were pleasantly surprised to find Indo Mee available at breakfast—such a thoughtful touch! We had booked a mix of 4 non-smoking rooms and 2 smoking rooms. All of the rooms were spacious, spotlessly clean, and in excellent condition. Even the smoking rooms didn’t have any lingering smoke smell, which is rare and impressive. On the second day of our stay, the housekeeping team did an excellent job of cleaning our rooms, making sure everything was restored to exactly how it was when we first checked in—and it matched the pictures perfectly. The hotel’s location is another great advantage, as it’s very close to the Braga area, making it incredibly convenient for exploring the city and accessing local attractions. When it came time for check-out, the front desk team was just as polite and efficient, making the process quick and seamless. We truly enjoyed our stay and will definitely be coming back!

    Reviewed June 29, 2025

    Dear Hanisah, Thank you for taking the time to pen your review and share your feedback on your stay experience with the Crowne Plaza Bandung. We are extremely heartened to read that you have enjoyed your time at our hotel. Our staff are all dedicated to providing memorable experiences for our guests, and we are glad you have experienced the true hospitality we are known for. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Yours sincerely, Simon Soo General Manager

    Responded July 01, 2025
    Crowne Plaza Bandung By IHG
  4. 9.6
    Exceptional
    Eka from Indonesia
    Family with young children
    1 Queen Standard
    Stayed 1 night in December 2024

    “Short getaway before New Year”

    We traveled with 3 adults, 1 kid (7 year-old), and 1 baby (6 month-old). We then booked a non smoking room for 3 adults and 1 kid. We booked an extra bed and extra breakfast for 1 person. They gave us a room facing the main Lembong St with city view and mountain surrounds it, so beautiful. The room was located on 12th floor which was a non smoking room. We got 1207 and unfortunately we ended up disappointed. Because apparently the previous guests were careless and decided to smoke in the toilet in that room. Resulting strong smell of nicotine in the toilet. Which you know it’s really hard to get rid of nicotine smell. And I didn’t blame the housekeeping staffs since it wasn’t their fault. The room itself is sparkling clean except for the nicotine smell in the toilet. Which wasn’t good since none of us are smokers and we also traveled with baby and kid. Since it was already afternoon and we all tired so we didn’t complain to the staff. We just simply closed the toilet door tightly so the smell didn’t do outside. The next morning when we wanted to have our breakfast, we were welcomed by all the staffs there. Most welcome indeed. I’d stayed in this hotel before 2 years ago and all the staffs were friendly and welcome to us. But yesterday, the staffs were more friendly and most welcome to us. Seriously. They were all say hi to us happily and their happiness was contagious. I feel I need to send my compliment to their warmness. A few staffs also assisted us to find the best table for us, offer us a drinks, and so reliable. They were taking the plate so fast and always with sincere smile 🫶🏻 While we were enjoying our breakfast, we were approached by other staff who told us to write a review for the hotel. And ended up that we being honest that couldn’t give five star for room cleanliness because of nicotine smell we encounter in the toilet. Resulting in the staffs were calling the manager I think, where we told him about the problems where he say sincere sorry to us for the inconvenience we encounter. And offered us to check the room and clean the toilet more to get rid of those nicotine smell. He also offered us a late check out as a complimentary which we were happy to accept. I can say from handling complaints to hospitality, this hotel is the best 🙌🏻 And if I forgot to mention, all the staffs from the vallet, staffs in the pool and playground, staffs in the restaurant, to receptionist, and offering a complimentary drinks, they were all so so helpful and sincere to us. Whoever running this hotel this year, you do great job because this year hotel’s hospitality us way much better that the last 2 years. That’s why though there were so many hotels in Bandung with the same star, I always prefer Crowne Plaza than any other hotels. I came back because I feel like I’m most welcomed and feels like I’m home. Seriously. Even there were 1 apprentice staff I think, wearing black shirt who helped me find empty counter when I wanted to checkout. He accompanied me, right on my left side while waiting an empty counter for me to check out.

    Reviewed December 31, 2024

    Dear Eka, Thank you for choosing our hotel as your place to stay in Bandung city and we are really grateful for this genuine review. It is very rewarding to hear your kind compliments about our impeccable and consistent services. Guest satisfaction indeed is our goal and we strive to provide the best quality of services and products for our valuable guests. This genuine review is greatly appreciated. We are confident that you will stay at Crowne Plaza Bandung on future visits to the city. Sincerely, Simon Soo General Manager

    Responded December 31, 2024
    Crowne Plaza Bandung By IHG
  5. 10.0
    Exceptional
    Fikri from Malaysia
    Couple
    1 Queen Standard
    Stayed 2 nights in December 2025

    “Best Hotel in Bandung”

    The room is spotless and comfortable..The interior design and layout of the rooms is very nice.The facilities is very good.The staff is very polite and helpful.The breakfast is delicious and the varieties of food is superb.The toilet is extremely clean with good selection of toileteries

    Reviewed December 05, 2025

    Dear Fikri, We appreciate your comments regarding your stay at the Crowne Plaza Bandung. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback and we hope to see you again soon. Best Regards, Simon Soo General Manager

    Responded December 08, 2025
    Crowne Plaza Bandung By IHG
Changed to review page 1

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