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8.8
Excellent
2,387 reviews
2,387 reviews
"The room is so huge and clean."
"The room so comfy and very clean."
"Location near Braga area & parking space very spacious."
"Friendly & helpfull staff, clean & fresh also good location"
"The room is spacious, the sheet is very clean."
9.0
Exceptional
Location rating score
Crowne Plaza Bandung
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Riau, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Trans Studio Bandung. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
BBQ facilities
11 travelers have booked today.
Value for money | 8.8 |
Location rating | 9.0 |
Nearest airport | Husein Sastranegara International Airport (BDO) |
Distance to airport | 3.8 km |
What dining options are available at Crowne Plaza Bandung?
Crowne Plaza Bandung has a diverse selection of restaurant and food options for you to pick from while spending your time at this property, which include Vegetarian restaurant, Asian cuisine, Buffet in restaurant, Western cuisine, International cuisine, and Chinese cuisine.
Does Crowne Plaza Bandung have bars on-site?
Enjoy your holiday retreat the finest way with a beverage in your hand at Crowne Plaza Bandung's bar available right in front of your doorstep for whenever you need a drink or two.
Does Crowne Plaza Bandung have a fitness center?
Crowne Plaza Bandung features free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily exercise routine in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.
Does Crowne Plaza Bandung offer an option for contactless check-in and check-out?
At Crowne Plaza Bandung, customers can take part in contactless check-in and check-out option offered by this property for your benefit and safety.
What is the verified guest review consensus about Crowne Plaza Bandung's view?
68.0% of our verified customer ratings have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Crowne Plaza Bandung down in the review section.
What is the typical rating that past Families with young children have given to Crowne Plaza Bandung?
Verified families with young children that have stayed at this property have given Crowne Plaza Bandung an average rating of 8.8. You can look up more descriptive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Group travelers have given to Crowne Plaza Bandung?
Verified group travelers that have stayed at this property have given Crowne Plaza Bandung an average rating of 8.9. You can check out more specific customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to Crowne Plaza Bandung?
The closest train, metro, or bus station is Stasiun Hall Bus Terminal, 1054.84 m away from Crowne Plaza Bandung.
What well-known shopping destinations are close to Crowne Plaza Bandung?
Shopping options in Crowne Plaza Bandung’s Riau neighborhood include Cihampelas Walk.
What time is check-in and check-out at Crowne Plaza Bandung?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.
10
"The room is so huge and clean."
Syavira
|
May 9, 2023
10
"The room so comfy and very clean."
Kelvin
|
May 8, 2023
10
"Location near Braga area & parking space very spacious."
Zeffrey
|
May 5, 2023
Crowne Plaza Bandung
You'll love the exceptional convenience during your stay at Crowne Plaza Bandung, located right in the heart of the city center, with an easy access to everything in Bandung.
Take advantage of a wealth of unrivaled services and amenities at Crowne Plaza Bandung. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Bandung can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Crowne Plaza Bandung. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.
Dining and things to do
Wake up with no worries at Crowne Plaza Bandung, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Crowne Plaza Bandung which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Crowne Plaza Bandung. Warm up at the end of the day with a visit to the spa. The many offerings at Crowne Plaza Bandung ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.
Around the property
Venture outside the hotel and explore Bandung. Your journey through Bandung can be completed with a short shopping stop at Rumah Mode Factory Outlet located 4.0 km away. Learn about the city's art history with a day at Geology Museum located 2.0 km away, where you can see collections by famous artists.
8.8
Breakfast
67 mentions
Housekeeping
53 mentions
Swimming Pool
33 mentions
Food & Dining
20 mentions
9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Perfect Hospitality !”
Definitely my best stay in Bandung so far. Coming in at 9AM in the hotel, I did not expect much since I know the check in time will be at around 2/3PM. But, I was wrong ! When going to the front desk, I was informed that I was chosen as the guest of the day by the lovely Ms. Icha. Originall my booking did not have breakfast, but she gave us a complimentary breakfast for two ( me and my brother ). Not only that, since I was traveling with my parents ( they did not have breakfast as well for their booking ) Ms. Icha gave my parents free breakfast as well which was very much appreciated. While waiting for our room to be ready, I was given the access to wait at the executive lounge ( I thought we will be stuck at the lobby waiting for our room ). The lounge was excellent !! Very kind and helpful staff, free food & beverages and also I was given a free wifi even though I have not yet check in to my room ( I needed this because I had a meeting during the time ). My room was ready at 10:30 AM so way earlier than the original check in time. The pool was big but a little bit cold but there is a small pool near it with warm water. Would recommend the hotel to everyone I know and will come back here for sure for our next trip to Bandung.
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Dear Reza, Thank you for taking the time to pen your review and share your feedback on your stay experience with the Crowne Plaza Bandung. We are extremely heartened to read that you have enjoyed your time at our hotel. Our staff are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the true hospitality that we are known for. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Yours sincerely, Simon Soo General Manager
Value for money”
Love the location, room is clean, bed is comfy. Sound proof a bit poor as the mosque prayer was so loud even on 21st floor. Window tint not clear, as a bit spoilt already. Breakfast varieties good spread and they have indomie section, kids would definitely love it. Will stay here again if i visit Bandung again.
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Dear David, We appreciate your comments regarding your stay at the Crowne Plaza Bandung. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback and we hope to see you again soon. Best Regards, Simon Soo General Manager
Good hotel for holiday”
Both my husband and i really enjoyed our stay in this hotel. From the first time we arrived at the hotel, we were greeted by mr satria from the receptionist. He was very welcoming and informative. The room is spacious and quite, which i like. The housekeeper clean the room well. Staff at the club house were also very nice. We enjoyed the afternoon cocktail. Breakfast menu was incredible. It was delicious. The selection varied from western to asian. Overall, we enjoyed our stay and cannot wait to return.
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Dear Sarah, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager
The best staycation ”
Semua ny the best kmr luas,FO sangat ramah dan hopefull ,staff restoran cekatan .. makanan nya oke bgt puas ,gk pernh bosen nginep d crown plaza.. Sukses terus y
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Dear Nia, Terima kasih telah meluangkan waktu untuk memberikan penilaian mengenai pengalaman menginap di Crowne Plaza Bandung. Kami sangat senang mendengar bahwa Anda mendapatkan pengalaman menginap yang menyenangkan dan menikmati semua fasilitas dan layanan hotel kami. Semoga Anda juga sudah menghabiskan waktu yang menyenangkan di Bandung dan besar harapan kami dapat menyambut Anda kembali dalam waktu dekat. Salam hangat, Simon Soo General Manager
My first choice of hotel”
Crowne Plaza is my first choice whenever I travel to Bandung since their opening a few years ago. Even after 2 years, because of pandemic, their quality does not drop at all, even better. Kids club & gym are very clean, the staffs are very friendly & helpful.. Breakfast menu is 70% Indonesian cuisine, congee, cuanki, batagor, nasi uduk, very nice.. Only the omelette is very plain, need to improve the recipe.. Many variety of pastry & cakes as well.. Overall is 8.5/10. Glad to be back again.
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Dear Garry, Thank you for choosing us again as your accommodation when you visit the city and take the time to provide comments about Crowne Plaza Bandung. I am pleased to hear your compliment about our services and facilities, and your feedback about our F&B products is highly appreciated. Furthermore, we are looking forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager
Great Experience ”
Booked for 2 night with family and we definitely will come back again next time. Good food with a lot of various food from national to international food. Huge pool with nice mountain view (hot water available will be perfect). Nice hotel crew, especially parking staff and Mr. Balloon at breakfast venue. Everything was great. Keep up the good work Crowne Plaza Hotel.
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Dear Endang, Thank you for taking the time to pen your review and share your feedback on your stay experience with the Crowne Plaza Bandung. We are extremely heartened to read that you and your family have enjoyed your time at our hotel. Our staff are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the true hospitality that we are known for. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Yours sincerely, Simon Soo General Manager
5 star hotel just need a rebranding”
Everything is up to international standard of 5 star. Just need to do rebranding. The old image does not justify the facility. Fasilitas nya masih tergolong modern. Hanya brand dan image nya kesan jadul. International standard hospitality overall. Makanan di resto nya, surprisingly enak. Salmon steak dan nasi goreng nya , is magnificent. Baru kali ini, makanan hotel tasty.
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Dear Lindawati, We very much appreciate your comments regarding your stay at the Crowne Plaza Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure this feedback will encourage them as we strive to continuously improve the quality of our products and services. Thank you again for sharing your experience, and we hope to be of service to you again in the future. Kind Regards, Simon Soo General Manager
Worth the money for 5 star hotel”
Really feel worth our money to stay in crowne. We love the size of our room, the bath tub, cleanliness, and facilities. Will recommend our friends and family to stay here.
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Dear Yason, Many thanks for leaving your feedback on our page following your recent visit. I was pleased to read your comments in regards to your positive overall stay experience and will share them with our staff where I am confident that it will serve to motivate them further! I very much look forward to being able to welcome you back to the Crowne Plaza Bandung in the near future. Warm regards, Simon Soo General Manager
Great stay”
Bed really comfort Breakfast complete and delicious Staffs are helpful, polite and always greetings Pool big and clean Everything was perfect
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Dear Priscilla, We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services. Our staff were very pleased and greatly motivated by your kind words. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Simon Soo General Manager
Great hotel in the heart of Bandung ”
Love my stay here. The room was excellent and the staff was very helpful. However I had a long wait at check-in and the pool was extremely cold. The breakfast spread was great but the hotel was so so busy and the food ran out fast. We had to wait for a long time until the next batch was ready. But overall stay was pleasant and will come back for sure. I am sure the slow service was just the unexpected crowd on that weekend.
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Dear Melissa, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager
Nice hotel.. ”
The hospitality employes are really excellent... The tidiness of the room is very good.. but i think the breakfast food need more variants for the guest... But over all the taste nice...
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Dear Herlin, We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services. Our staff were very pleased and greatly motivated by your kind words. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Simon Soo General Manager
Exceptional”
It was a nice stay. We booked 2 nights and extended for one more night. The room and the location are top notch. We only have time to use the pool and the kids had good times. Though is not that big and quite shallow but is okay. The staffs also very helpful, I asked for late check up due to our change of schedule and with no fuss is agreed. Surely we’ll come back when we visit Bandung again.
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Dear Vince, Thank you so much for your review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager
hotel is great”
The hotel is well decorated and organised. the room is clean and comfortable. although the food didnt reach my expectation, it was still delicious. the customer service was great. there are many places where we can take beautiful pictures.
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Dear Lovely, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We are looking forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager
Strategic location”
This hotel has a really good location. Located in the center of the city and close to Jl. Braga which is a popular spot for tourist. Location is also close to many popular local delicacies. Health protocol is also very good among the staffs and staffs are very helpful and responsive. Room seems has been renovated so looks modern. However bathroom still looks tired. Towel and floor mat need to be refreshed as looks really old. Pool is not kid friendly as some adults are smoking around the pool.
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Nice stay”
Nice n spacious room, got bathtub, bed rather small (not king size), breakfast is good, walking distance to supermarket, restaurant,
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Dear wuri, We are incredibly grateful that you took the time to tell us about your experience at Crowne Plaza Bandung. Please know that your feedback is extremely valuable to us and helps us to improve our products and services. Our staff were very pleased and greatly motivated by your kind words. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Simon Soo General Manager
Good hotel”
Enak banget nginep disini,, bersih nyaman kamarnya lega, view nya keren, dekat kemana2 pokoknya enak banget deh hotelnya
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Dear dini, Kami sangat berterima kasih karena Anda telah meluangkan waktu untuk berbagi mengenai pengalaman menginap Anda di Crowne Plaza Bandung. Komentar Anda sangat berharga bagi kami dan membantu kami meningkatkan produk dan layanan yang kami berikan. Perlu Anda ketahui bahwa staf kami sangat senang dan termotivasi oleh komentar positif Anda. Besar harapan kami untuk menyambut dan melayani Anda kembali di masa mendatang. Salam hangat, Simon Soo General Manager
Best Hotel in Bandung”
Crowne Plaza is best hotel in Bandung. It’s value for money, the location is great and near Braga (city center), the room and facilities are clean, and the staff is super friendly
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Dear Indira, Thank you so much for taking the time to give a review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We are looking forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager
Clean hotel, Good food, Friendly staff”
A very warm welcome when arrived at the hotel. Big, clean and luxury hotel. Impressed by the hotel itself especially by their assistant manager in charge at their restaurant. He served us warm ginger tea, very perfect for the weather at the night we’ve arrived to the hotel. Very pleasant stay, best deal! Definitely will recommend this hotel to everyone who wants have a pleasant stay! :)
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I love it”
Various and delicious bf. Staff so friendly. Would love to come again.
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Dear Aulya, We appreciate your comments regarding your stay at the Crowne Plaza Bandung. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback and we hope to see you again soon. Kind Regards, Simon Soo General Manager
Good location in downtown Bandung”
we are pleased to stay in Crowne Plz, because of the friendly staff and the location. If you were looking for hotel in downtown area, this would be your prime choice
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Dear nilasari, Thank you so much for your review of Crowne Plaza Bandung. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We look forward to welcoming you back to our hotel for another memorable stay experience. Sincerely, Alvin Jaiyaseelan General Manager