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Discover Crowne Plaza Bandung, a 5-star hotel in the heart of the city. Enjoy city views from your elegant room and relax in the infinity pool. Explore nearby historical sites and landmarks. Crowne Plaza Bandung is a vibrant hotel located in the Riau district. Enjoy trendy cafes, boutique shops, and art galleries in the lively neighborhood. The hotel offers delicious breakfast, stunning pool views, and relaxing massages. Each room has modern amenities like air conditioning, complimentary Wi-Fi, and an in-room safe. Explore nearby landmarks like Heritage The Factory Outlet, Gedung Sate, and 23 Paskal Shopping Center. Perfect for both business and pleasure, Crowne Plaza Bandung ensures a memorable experience for two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
Located in heart of Bandung
Top Value
Front desk [24-hour]
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
Bar
13 travelers have booked today.
Location rating score
Value for money | 9.1 |
Location rating | 9.3 |
Nearest airport | Kertajati Intl Airport (KJT) |
Distance to airport | 67.2 km |
What dining options are available at Crowne Plaza Bandung?
Crowne Plaza Bandung has a diverse selection of restaurant and food options for you to pick from while spending your time at this property, which include Western cuisine, Buffet in restaurant, Chinese cuisine, International cuisine, Asian cuisine, and Vegetarian restaurant.
Does Crowne Plaza Bandung have bars on-site?
Enjoy your favorite cold drinks at Crowne Plaza Bandung with the property's accessible bar. Travelers can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and amplify your nighttime fun at nightclub.
Does Crowne Plaza Bandung have a fitness center?
Crowne Plaza Bandung features free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily exercise routine in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.
What is the verified guest review consensus about Crowne Plaza Bandung's view?
68.0% of our verified customer ratings have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Crowne Plaza Bandung down in the review section.
What is the typical rating that past Families with young children have given to Crowne Plaza Bandung?
Verified families with young children that have stayed at this property have given Crowne Plaza Bandung an average rating of 8.9. You can look up more descriptive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Group travelers have given to Crowne Plaza Bandung?
Verified group travelers that have stayed at this property have given Crowne Plaza Bandung an average rating of 9.1. You can check out more specific customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What is the closest train, metro, or bus station to Crowne Plaza Bandung?
The closest train, metro, or bus station is Stasiun Hall Bus Terminal, 1054.84 m away from Crowne Plaza Bandung.
What well-known shopping destinations are close to Crowne Plaza Bandung?
Shopping options in Crowne Plaza Bandung’s Riau neighborhood include Cihampelas Walk.
What time is check-in and check-out at Crowne Plaza Bandung?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.
Experience Luxury and Convenience at Crowne Plaza Bandung
Welcome to Crowne Plaza Bandung, a 4.5-star hotel nestled in the vibrant city of Bandung, Indonesia. With its prime location and impeccable amenities, this hotel offers a perfect blend of luxury, comfort, and convenience. Built in 2016, Crowne Plaza Bandung boasts 270 well-appointed rooms, ensuring a memorable stay for every guest.
Check-in at Crowne Plaza Bandung begins at 03:00 PM, allowing you to settle in and start your vacation at your own pace. The hotel's friendly and professional staff will be ready to assist you upon arrival, ensuring a seamless check-in process. Whether you're traveling for business or leisure, the hotel's extensive facilities and services will cater to your every need.
When it comes to accommodation, Crowne Plaza Bandung offers a variety of elegant rooms designed to provide the utmost comfort. Each room is tastefully decorated with modern furnishings and equipped with amenities such as flat-screen TVs, minibars, and luxurious en-suite bathrooms. Whether you choose a cozy Standard Room or indulge in the spaciousness of a Suite, you can expect a restful night's sleep and a rejuvenating stay.
Families traveling with children will appreciate Crowne Plaza Bandung's child-friendly policies. Children between the ages of 6 to 12 can stay free of charge, making it an ideal choice for a family getaway. The hotel also offers a range of activities and facilities to keep the little ones entertained, ensuring a memorable and enjoyable stay for the whole family.
Check-out time at Crowne Plaza Bandung is until 12:00 PM, allowing you to make the most of your stay without feeling rushed. Take your time to savor a delicious breakfast at one of the hotel's dining venues or enjoy a refreshing swim in the outdoor pool before bidding farewell to this luxurious oasis in Bandung.
Experience the epitome of luxury and convenience at Crowne Plaza Bandung. Book your stay today and immerse yourself in the vibrant culture and natural beauty of Bandung, Indonesia.
Unwind and Indulge at Crowne Plaza Bandung's Entertainment Facilities
At Crowne Plaza Bandung, guests can expect a wide range of entertainment facilities that cater to their every need. Whether you're looking to unwind after a long day of exploring the city or indulge in some well-deserved relaxation, this hotel has it all.
Step into the vibrant atmosphere of the hotel's bar, where you can enjoy a refreshing cocktail or a glass of wine while taking in the stunning views of Bandung. The bar offers a cozy ambiance and a wide selection of drinks, making it the perfect spot to socialize or simply unwind.
For those who want to dance the night away, the hotel's nightclub is the place to be. With its lively music and energetic crowd, you can let loose and have a great time. Dance to the latest hits or groove to the beats of the resident DJ, creating unforgettable memories.
If you're in need of some pampering, look no further than the hotel's massage and spa facilities. Treat yourself to a rejuvenating massage or indulge in a luxurious spa treatment. The skilled therapists will help you relax and unwind, leaving you feeling refreshed and revitalized.
With its impressive range of entertainment facilities, Crowne Plaza Bandung ensures that every guest has a memorable and enjoyable stay. Whether you're looking to socialize, dance, or relax, this hotel has something for everyone.
Stay Active at Crowne Plaza Bandung's Impressive Sports Facilities
At Crowne Plaza Bandung, staying active and maintaining your fitness routine is made easy with their impressive range of sports facilities. Whether you're a fitness enthusiast or simply looking to unwind, this hotel has everything you need to stay in shape and have a great time.
Start your day with a workout at the free 24-hour fitness center, equipped with state-of-the-art equipment to help you achieve your fitness goals. From cardio machines to weightlifting equipment, there's something for everyone. After an invigorating workout, take a refreshing dip in the outdoor pool. Surrounded by lush greenery, the pool offers a serene and tranquil environment for a leisurely swim or some laps to get your heart rate up.
If you prefer to soak up the sun while sipping on a refreshing drink, head to the poolside bar. Here, you can relax on a comfortable lounger and enjoy a wide selection of beverages and light snacks. With its vibrant atmosphere and friendly service, the poolside bar is the perfect place to unwind after a long day of exploring the city.
Whether you're a fitness enthusiast or simply looking to relax and rejuvenate, Crowne Plaza Bandung's sports facilities are sure to impress. Stay active and make the most of your stay at this exceptional hotel.
Unparalleled Convenience Facilities at Crowne Plaza Bandung
At Crowne Plaza Bandung, guests can expect a range of unparalleled convenience facilities that cater to their every need. With 24-hour room service, guests can indulge in delicious meals and snacks at any time of the day or night, ensuring a truly satisfying stay. The hotel also offers laundry service and dry cleaning, allowing guests to keep their clothes fresh and clean throughout their stay.
For added convenience, Crowne Plaza Bandung provides room service, so guests can enjoy a meal or a refreshing drink in the comfort of their own room. Safety deposit boxes are available to keep guests' valuables secure, while the concierge is always on hand to assist with any requests or recommendations.
In today's connected world, staying connected is essential, and Crowne Plaza Bandung understands this. With Wi-Fi available in all rooms and public areas, guests can easily stay connected with friends, family, or business associates. The hotel also offers express check-in/check-out services, ensuring a seamless and hassle-free arrival and departure experience. Luggage storage is available for guests who wish to explore the city without the burden of their belongings, and daily housekeeping ensures that the rooms are always kept clean and tidy.
Whether guests are traveling for business or leisure, Crowne Plaza Bandung's convenience facilities provide everything needed for a comfortable and hassle-free stay.
Convenient Transport Facilities at Crowne Plaza Bandung
Crowne Plaza Bandung offers a range of transport facilities to ensure a hassle-free stay for its guests. With airport transfer services, arriving and departing from the hotel is a breeze. The hotel's friendly staff will be there to greet you upon arrival and assist with your luggage, making your journey to and from the airport seamless.
For guests with their own transportation, Crowne Plaza Bandung provides valet parking and a secure car park onsite. Whether you're traveling for business or leisure, you can rest assured knowing that your vehicle is in safe hands. Additionally, the hotel offers car hire services, allowing you to explore the vibrant city of Bandung at your own pace.
If you prefer to leave the driving to someone else, the hotel also offers a reliable taxi service. Whether you need a quick ride to a nearby attraction or are looking to explore the city's culinary delights, the hotel's knowledgeable concierge team can assist you with arranging a taxi. Please note that car park charges may apply for guests who choose to self-park. With these convenient transport facilities, Crowne Plaza Bandung ensures that your travel needs are well taken care of.
Indulge in a Culinary Delight at Crowne Plaza Bandung
Experience a gastronomic journey like no other at Crowne Plaza Bandung's exquisite dining facilities. With a range of options to satisfy every palate, guests can indulge in a culinary delight throughout their stay. Start your day with a scrumptious breakfast buffet at the hotel's restaurant, where a wide selection of local and international dishes await. For those seeking a quick pick-me-up or a casual meal, the coffee shop offers a cozy ambiance and a variety of beverages and light bites. Whether you're craving for local Indonesian cuisine or international favorites, the halal restaurant caters to all dietary preferences, ensuring a delightful dining experience. With 24-hour room service available, guests can also enjoy delectable meals in the comfort of their own rooms, making every dining experience convenient and enjoyable. The hotel's commitment to daily housekeeping ensures that the dining facilities are always clean and well-maintained, providing a pleasant atmosphere for guests to savor their meals.
Luxurious and Spacious Rooms at Crowne Plaza Bandung
Experience true comfort and elegance at Crowne Plaza Bandung with its wide range of room offerings. From the lavish 1 King Bed 1 Bedroom Suite High Floor to the cozy 1 Queen Bed Standard, there is a perfect room for every traveler's preference.
Booking your stay at Crowne Plaza Bandung through Agoda not only guarantees you the best prices but also ensures a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the various room types and select the one that suits your needs. Whether you are looking for a spacious suite or a comfortable standard room, Agoda provides a seamless booking process, allowing you to secure your stay at Crowne Plaza Bandung with just a few clicks. So why wait? Book your dream room now and indulge in a luxurious stay at Crowne Plaza Bandung.
Discover the Vibrant Neighborhood of Riau in Bandung
Nestled in the heart of Bandung, Indonesia, the vibrant neighborhood of Riau is a must-visit destination for travelers seeking a unique and exciting experience. Known for its eclectic mix of modern and traditional influences, Riau offers a blend of historical landmarks, trendy cafes, and bustling shopping streets.
One of the highlights of Riau is its heritage architecture. Stroll along the streets and you'll be greeted by stunning colonial-era buildings that showcase the city's rich history. Take a moment to admire the intricate details and elegant facades of these structures, which serve as a reminder of Bandung's past.
For those looking for a shopping adventure, Riau is home to numerous factory outlets and boutique stores. Explore the fashion boutiques and score great deals on clothing, accessories, and local handicrafts. Don't forget to indulge in the local culinary scene as well, with numerous cafes and restaurants offering a variety of dishes to satisfy your taste buds.
In addition to its historical charm and shopping scene, Riau also boasts a vibrant nightlife. As the sun sets, the streets come alive with vibrant lights and the sounds of music. From trendy bars to live music venues, there's something for everyone to enjoy.
Whether you're a history enthusiast, a shopaholic, or a nightlife lover, Riau in Bandung promises an unforgettable experience. Immerse yourself in the unique atmosphere of this neighborhood and discover the hidden gems that await you at every corner.
Traveling from the Airport to Crowne Plaza Bandung
Welcome to Crowne Plaza Bandung, a luxurious hotel located in the heart of Riau, Bandung, Indonesia. If you're arriving by air, there are two main airports near Bandung that you can choose from: Husein Sastranegara International Airport (BDO) and Soekarno-Hatta International Airport (CGK).
If you're flying into Husein Sastranegara International Airport, the closest airport to Crowne Plaza Bandung, you have several transportation options. The most convenient and hassle-free way to reach the hotel is by taking a taxi or booking a private car transfer. The journey from the airport to the hotel takes approximately 20 minutes, depending on traffic conditions.
Alternatively, if you're arriving at Soekarno-Hatta International Airport, which is located in Jakarta, you have a few transportation options to reach Crowne Plaza Bandung. The most popular option is to take a direct bus from the airport to Bandung. The journey takes around 3-4 hours, depending on traffic. Another option is to hire a private car or take a taxi, which offers a more comfortable and faster journey.
Once you arrive at Crowne Plaza Bandung, you'll be greeted by the hotel's elegant and modern ambiance. The hotel boasts spacious and well-appointed rooms, a rooftop pool with stunning city views, a fitness center, and a range of dining options. Whether you're visiting Bandung for business or leisure, Crowne Plaza Bandung offers a luxurious and convenient base for your stay.
Explore Bandung's Landmarks and Attractions near Crowne Plaza Bandung
Nestled in the heart of Bandung, Indonesia, Crowne Plaza Bandung offers easy access to a myriad of nearby landmarks and attractions. Immerse yourself in the rich history and culture of the city by visiting the Geology Museum, located just a stone's throw away from the hotel. This fascinating museum showcases a vast collection of geological artifacts, including minerals, fossils, and rocks, providing a captivating insight into the Earth's history.
For those interested in architectural marvels, Gedung Sate is a must-visit landmark. This iconic building, known for its distinctive Dutch colonial style, serves as the governor's office of West Java Province. Marvel at its grandeur and explore its surroundings, which include beautifully landscaped gardens.
Another notable landmark in close proximity to the hotel is St Peter's Cathedral. This magnificent cathedral boasts stunning neo-gothic architecture and is a significant religious site in Bandung. Step inside to admire its intricate stained glass windows and peaceful ambiance.
If you're a history enthusiast, a visit to the Bank Indonesia Building is highly recommended. This historic building, once serving as the central bank of the Dutch East Indies, now houses a museum that showcases the country's monetary history. Discover the evolution of Indonesia's currency and gain insights into its economic development.
For a relaxing outdoor experience, head to Taman Lalu Lintas and Bandung City Hall Park. These green spaces offer a serene escape from the bustling city streets. Take a leisurely stroll, enjoy a picnic, or simply unwind amidst the lush surroundings.
Other nearby attractions include Lansia Park, Indonesia Postal Museum, K Mart, and Centrum Music Park. Lansia Park is a popular spot for morning exercises and features a beautiful lake. The Indonesia Postal Museum provides a unique glimpse into the country's postal history, while K Mart offers a wide range of shopping options. Music lovers will appreciate Centrum Music Park, a vibrant space for live performances and events.
With its prime location near these landmarks and attractions, Crowne Plaza Bandung is the perfect base for exploring the best of what Bandung has to offer.
A Culinary Haven Just Steps Away
Crowne Plaza Bandung is surrounded by a plethora of dining options, ensuring that guests will never have to venture far to satisfy their cravings. Ambrogio Patisserie is perfect for those seeking delectable pastries and freshly brewed coffee. Meat lovers will delight in the succulent steaks and grilled dishes at Karnivor Restaurant. For a taste of local cuisine, Batagor dan Baso Cuankie Serayu offers delicious Indonesian street food. Shabu Hachi Cilaki Bandung is a popular spot for hot pot lovers, while Bellamie Boulangerie is a charming bakery serving artisanal bread and pastries. Rumah Makan Boemi Mitoha is renowned for its authentic Indonesian dishes, while Marugame Udon offers a variety of tasty udon noodles. Riau Bandung is a must-visit for those craving traditional Sundanese cuisine. Hummingbird Eatery & Space is a trendy cafe known for its all-day breakfast menu, and Jardin Cafe offers a serene garden setting for a relaxing meal. For a unique dining experience, head to Restaurant Alas Daun, which serves traditional Indonesian food in a rustic bamboo hut.
Shop 'til you drop in Bandung
Located in the heart of Bandung, Crowne Plaza Bandung is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Merdeka Road (Jalan Merdeka), a bustling street lined with an array of shops, boutiques, and malls. For art enthusiasts, Sin Sin Art Shop and Gedung Rumentang Siang are must-visit destinations, offering a curated selection of local artwork and handicrafts. Fashionistas will be delighted to discover Cascade, Island Factory Outlet, Jalan Riau, and Summit Factory Outlet, where they can shop for the latest trends and designer labels at discounted prices. Antique lovers shouldn't miss a visit to Pasar Barang Antik Cikapundung, a treasure trove of vintage finds. Sports enthusiasts can gear up at The Sports Warehouse, while Passion Factory Outlet is perfect for those seeking unique and stylish home decor items. With such a diverse range of shopping options nearby, Crowne Plaza Bandung is the ideal base for a retail therapy getaway.
Affordable Luxury: Experience the Best of Bandung at Crowne Plaza
When it comes to finding the perfect blend of luxury and affordability in Bandung, look no further than Crowne Plaza. With an average room price of just $93, Crowne Plaza offers exceptional value for money, especially when compared to the city's average room price of $43.
At Crowne Plaza, you can indulge in a world-class experience without breaking the bank. From the moment you step into the elegant lobby, you'll be greeted with warm hospitality and impeccable service. The hotel boasts a range of well-appointed rooms and suites, each thoughtfully designed with modern amenities and stylish decor. Whether you're traveling solo, as a couple, or with your family, there's a room to suit every need and budget.
Not only does Crowne Plaza provide luxurious accommodation at a competitive price, but it also offers a host of amenities and facilities that will enhance your stay. Take a refreshing dip in the outdoor pool, unwind with a pampering spa treatment, or stay active at the fully-equipped fitness center. With multiple dining options, including a rooftop restaurant with panoramic views of the city, you'll have plenty of opportunities to savor delectable cuisine.
So why settle for an average hotel room in Bandung when you can experience the best of both worlds at Crowne Plaza? Book your stay today and discover the perfect balance of luxury and affordability in the heart of Bandung.
A Wonderful Stay at Crowne Plaza Bandung
Crowne Plaza Bandung in Bandung, Indonesia offers a truly exceptional experience for its guests. From the moment you arrive, the staff goes above and beyond to ensure your stay is nothing short of perfect. With their helpful and friendly demeanor, you will feel welcomed and taken care of throughout your entire visit.
The hotel environment is simply stunning, creating a serene and relaxing atmosphere for guests to enjoy. The rooms are not only neat and tidy, but also incredibly enjoyable, providing a comfortable and luxurious space to unwind after a day of exploring the city. Whether you are traveling alone, as a couple, or with your family, Crowne Plaza Bandung is the ideal choice for a pleasant stay.
One of the standout features of this hotel is the excellent facilities it offers. The pool is perfect for kids, providing a safe and enjoyable space for them to splash around and have fun. The breakfast experience is also top-notch, with a wide variety of delicious options to choose from. The staff is always on hand to assist and ensure that your dining experience is nothing short of awesome.
Overall, Crowne Plaza Bandung offers a very good experience for its guests. From the friendly and helpful staff to the spacious and clean rooms, every aspect of this hotel is designed to provide the utmost comfort and satisfaction. Whether you are visiting for business or leisure, this hotel is a wonderful choice for a memorable stay in Bandung, Indonesia.
Exceptional Customer Ratings at Crowne Plaza Bandung
Crowne Plaza Bandung in Bandung, Indonesia has consistently received exceptional customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 9.1, this hotel has proven to exceed guests' expectations in every aspect. From the moment you step into the lobby, you'll be greeted by a warm and friendly staff, whose performance has been rated an outstanding 9.2. Their dedication to providing exceptional service ensures that every guest feels valued and well taken care of throughout their stay.
One of the standout features of Crowne Plaza Bandung is its unbeatable location, earning it a remarkable rating of 9.2. Situated in the heart of Bandung, guests have easy access to the city's vibrant attractions, shopping districts, and cultural landmarks. Whether you're exploring the famous Braga Street or indulging in a shopping spree at the nearby Pasar Baru Trade Center, you'll find yourself conveniently located to make the most of your visit.
In addition to its prime location, Crowne Plaza Bandung offers a range of top-notch facilities that have earned it a solid rating of 9.0. The hotel boasts well-appointed rooms that provide a comfortable and relaxing atmosphere, ensuring a restful night's sleep. The cleanliness of the rooms and the entire property is highly praised, with a rating of 9.2. Furthermore, guests appreciate the value for money they receive, with a rating of 9.0 for the hotel's excellent value. Whether you're traveling for business or leisure, Crowne Plaza Bandung is a hotel that consistently delivers exceptional experiences and exceeds guest expectations.
Exceptional9.1
Facilities
Exceptional9.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Exceptional
Show reviews that mention
Airport transfer
Located in heart of Bandung
Free Wi-Fi in all rooms!
Air conditioning
Perfect Hospitality !”
Definitely my best stay in Bandung so far. Coming in at 9AM in the hotel, I did not expect much since I know the check in time will be at around 2/3PM. But, I was wrong ! When going to the front desk, I was informed that I was chosen as the guest of the day by the lovely Ms. Icha. Originall my booking did not have breakfast, but she gave us a complimentary breakfast for two ( me and my brother ). Not only that, since I was traveling with my parents ( they did not have breakfast as well for their booking ) Ms. Icha gave my parents free breakfast as well which was very much appreciated. While waiting for our room to be ready, I was given the access to wait at the executive lounge ( I thought we will be stuck at the lobby waiting for our room ). The lounge was excellent !! Very kind and helpful staff, free food & beverages and also I was given a free wifi even though I have not yet check in to my room ( I needed this because I had a meeting during the time ). My room was ready at 10:30 AM so way earlier than the original check in time. The pool was big but a little bit cold but there is a small pool near it with warm water. Would recommend the hotel to everyone I know and will come back here for sure for our next trip to Bandung.
Dear Reza, Thank you for taking the time to pen your review and share your feedback on your stay experience with the Crowne Plaza Bandung. We are extremely heartened to read that you have enjoyed your time at our hotel. Our staff are all dedicated to providing memorable experiences for our guests, and we are glad that you have experienced the true hospitality that we are known for. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Yours sincerely, Simon Soo General Manager
Short getaway before New Year”
We traveled with 3 adults, 1 kid (7 year-old), and 1 baby (6 month-old). We then booked a non smoking room for 3 adults and 1 kid. We booked an extra bed and extra breakfast for 1 person. They gave us a room facing the main Lembong St with city view and mountain surrounds it, so beautiful. The room was located on 12th floor which was a non smoking room. We got 1207 and unfortunately we ended up disappointed. Because apparently the previous guests were careless and decided to smoke in the toilet in that room. Resulting strong smell of nicotine in the toilet. Which you know it’s really hard to get rid of nicotine smell. And I didn’t blame the housekeeping staffs since it wasn’t their fault. The room itself is sparkling clean except for the nicotine smell in the toilet. Which wasn’t good since none of us are smokers and we also traveled with baby and kid. Since it was already afternoon and we all tired so we didn’t complain to the staff. We just simply closed the toilet door tightly so the smell didn’t do outside. The next morning when we wanted to have our breakfast, we were welcomed by all the staffs there. Most welcome indeed. I’d stayed in this hotel before 2 years ago and all the staffs were friendly and welcome to us. But yesterday, the staffs were more friendly and most welcome to us. Seriously. They were all say hi to us happily and their happiness was contagious. I feel I need to send my compliment to their warmness. A few staffs also assisted us to find the best table for us, offer us a drinks, and so reliable. They were taking the plate so fast and always with sincere smile 🫶🏻 While we were enjoying our breakfast, we were approached by other staff who told us to write a review for the hotel. And ended up that we being honest that couldn’t give five star for room cleanliness because of nicotine smell we encounter in the toilet. Resulting in the staffs were calling the manager I think, where we told him about the problems where he say sincere sorry to us for the inconvenience we encounter. And offered us to check the room and clean the toilet more to get rid of those nicotine smell. He also offered us a late check out as a complimentary which we were happy to accept. I can say from handling complaints to hospitality, this hotel is the best 🙌🏻 And if I forgot to mention, all the staffs from the vallet, staffs in the pool and playground, staffs in the restaurant, to receptionist, and offering a complimentary drinks, they were all so so helpful and sincere to us. Whoever running this hotel this year, you do great job because this year hotel’s hospitality us way much better that the last 2 years. That’s why though there were so many hotels in Bandung with the same star, I always prefer Crowne Plaza than any other hotels. I came back because I feel like I’m most welcomed and feels like I’m home. Seriously. Even there were 1 apprentice staff I think, wearing black shirt who helped me find empty counter when I wanted to checkout. He accompanied me, right on my left side while waiting an empty counter for me to check out.
Dear Eka, Thank you for choosing our hotel as your place to stay in Bandung city and we are really grateful for this genuine review. It is very rewarding to hear your kind compliments about our impeccable and consistent services. Guest satisfaction indeed is our goal and we strive to provide the best quality of services and products for our valuable guests. This genuine review is greatly appreciated. We are confident that you will stay at Crowne Plaza Bandung on future visits to the city. Sincerely, Simon Soo General Manager
ONE OF THE BEST 5* HOTEL IN BANDUNG”
i Stayed the from Jan 22-23, 2025. Room number 2003. The staff at Crowne Plaza Bandung were incredibly welcoming and friendly, setting the tone for an excellent stay. Special mention goes to Julious (if i spell his name right) at the reception—he was very accommodating and insightful, making the check-in process seamless and pleasant. When I entered the room, I was immediately impressed. It was cozy, comfortable, and spacious, with both the room and the toilet spotlessly clean—there wasn’t a speck of dust to be found. The bed and pillows were wonderfully soft and provided the perfect level of comfort for a great night’s sleep. The hotel’s location is also a major plus—strategically situated near Braga Street, making it convenient for exploring the area. As for breakfast, it was simply fantastic! There were plenty of varieties to choose from, and everything I tried was delicious and scrumptious. This was such a delightful experience, and I will definitely be returning to this hotel. Bravo, Crowne Plaza Bandung!
Dear Reen, Thank you for taking the time to pen your review and share your feedback on your stay experience with the Crowne Plaza Bandung. We are extremely heartened to read that you have enjoyed your time at our hotel. Our staff are all dedicated to providing memorable experiences for our guests, and we are glad you have experienced the true hospitality we are known for. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Yours sincerely, Simon Soo General Manager
Best stay with family! ”
I had a great stay at Crowne Plaza Hotel Bandung. The staff were incredibly friendly and helpful! They even checked in after I arrived to make sure I was happy with my room and if I needed anything else. The facilities are excellent. I especially loved the spacious gym and the kids' playroom. The hotel is also very clean, and the lobby smells amazing. I still remember how nice it was! The breakfast buffet was another highlight, with a great variety of food and so many options to choose from. Not a complaint, but a small area for improvement, the lighting switches in the room were a bit confusing at first. It wasn’t really a problem, just something that could be made a little more intuitive. Overall, I had a wonderful experience and would definitely stay here again!
Great experience, super friendly staff”
Overall, it was a great experience stayed in Crowne Plaza Bandung. ALL HOTEL STAFFS are super friendly, always smiling and very2 helpful. They were making sure we are comfortable and got all we need. The next thing was the cleanliness. At first I worried because the floor in the room all covered with carpet. My daughter and husband are very sensitive with carpet dust, BUT during our stay, THEY NEVER SNEEZE even though the kids were running around on that carpet. Meaning, it is clean enough so it's not triggering any allergies. We also noticed the housekeeping vacuumed the entire room carefully. It was SUPERB. Please keep doing this always. Foods were good, lots of varieties, both my daughters enjoyed them so much. Although the kids club not too big, the water in the swimming pool also super cold, but we enjoyed the time we were there. Maybe can consider warm swimming pool? Thank you, Crowne Plaza Bandung, it was a great stay.
Dear Harianto, Thank you for taking the time to pen your review and share your feedback on your stay experience with the Crowne Plaza Bandung. We are extremely heartened to read that you have enjoyed your time at our hotel. Our staff are all dedicated to providing memorable experiences for our guests, and we are glad you have experienced the true hospitality we are known for. Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon. Yours sincerely, Simon Soo General Manager