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8.2

Excellent
/10
(1,819 reviews)See what guests said
Housekeeping4
Swimming Pool1
Fitness Centre1
See map

8.4

Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
Wrigley Field 17.6 km
360 Chicago Observation Deck 21.8 km
Skydeck Chicago - Willis Tower 21.9 km
The Magnificent Mile 21.9 km
Cloud Gate 22.6 km
Millennium Park 22.6 km
The Art Institute of Chicago 22.7 km
Navy Pier 23.5 km
Shedd Aquarium 24.0 km
Museum of Science and Industry 31.2 km
Nearby landmarks
Fashion Outlets of Chicago 210 m
NS Macaron 210 m
Rosemont Theatre 240 m
Fashion Outlets Chicago 290 m
Donald Stephens Convention Center 330 m
Fairview Park 610 m
East Parking Garage 650 m
Rosemont Railway Station 790 m
Rosemont 840 m
US Foods Headquarters 1.4 km
Crowne Plaza Chicago O'Hare Hotel & Conference Center

"Everything is okay"

dudi - October 3, 2020
2 Queen Beds Standard Crowne Plaza Chicago O'Hare Hotel & Conference Center
Interior view Crowne Plaza Chicago O'Hare Hotel & Conference Center
 Crowne Plaza Chicago O'Hare Hotel & Conference Center
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Crowne Plaza Chicago O'Hare Hotel & Conference Center

5440 North River Road, O'Hare International Airport, Chicago (IL), United States, 60018 - See map

Make your best journey to Chicago (IL) with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Conveniently situated in the O'Hare International Airport part of Chicago (IL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Millennium Park. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Attention

This property is in high demand!

5 travelers have booked today.

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
  • 790 meters to public transportation

  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

Value for money7.8
Distance to city center24. Km
Location rating8.4
Nearest airportO'Hare International Airport (ORD)
Distance to airport3.6 km

Rooms available at Crowne Plaza Chicago O'Hare Hotel & Conference Center

Very good
Room comfort & quality

7.5

1 King Bed Standard
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 sofa bed and 1 king bed
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2 Queen Beds Standard
...
  • Room size: 27 m²/291 ft²
  • Shower and bathtub
  • 2 queen beds
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1 King Bed Executive Suite
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
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1 King Standard Comm Access Roll Shower
...
  • Room size: 25 m²/269 ft²
  • 1 king bed
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1 King Bed Standard Comm Accessible
...
  • 1 king bed
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Standard Room
...
  • Non-smoking
  • Shower
  • 1 king bed or 2 queen beds
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1 King Junior Suite Mobil Accessible Tub
...
  • Room size: 25 m²/269 ft²
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King Room - Hearing Accessible - Roll-in Shower
...
  • 1 king bed
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Premium Room
...
  • Room size: 25 m²/269 ft²
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Executive Suite
...
  • Room size: 37 m²/398 ft²
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Frequently asked questions

What time is check-in and check-out at Crowne Plaza Chicago O'Hare Hotel & Conference Center?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The hotel also offers 24-hour check-in.

How do I get to Crowne Plaza Chicago O'Hare Hotel & Conference Center?

Crowne Plaza Chicago O'Hare Hotel & Conference Center is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Crowne Plaza Chicago O'Hare Hotel & Conference Center has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Chicago (IL) with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Crowne Plaza Chicago O'Hare Hotel & Conference Center?

Start your mornings right, with the continental and buffet breakfast options offered at Crowne Plaza Chicago O'Hare Hotel & Conference Center. Adults can enjoy breakfast offered with an additional charge of 18 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Crowne Plaza Chicago O'Hare Hotel & Conference Center?

Crowne Plaza Chicago O'Hare Hotel & Conference Center features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Crowne Plaza Chicago O'Hare Hotel & Conference Center?

Crowne Plaza Chicago O'Hare Hotel & Conference Center does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest airport to Crowne Plaza Chicago O'Hare Hotel & Conference Center?

The closest airport is O'Hare International Airport, 3.5 km away from Crowne Plaza Chicago O'Hare Hotel & Conference Center.

What is the closest train, metro, or bus station to Crowne Plaza Chicago O'Hare Hotel & Conference Center?

Rosemont Railway Station is the closest train, metro, or bus station, about 790 m away from Crowne Plaza Chicago O'Hare Hotel & Conference Center.

What restaurants are nearby Crowne Plaza Chicago O'Hare Hotel & Conference Center?

Crowne Plaza Chicago O'Hare Hotel & Conference Center is located in O'Hare International Airport, famous for good restaurants such as Chicago Fire Oven, BC Bistro and Lounge and Maoz Chicago.

What popular shopping places are close to Crowne Plaza Chicago O'Hare Hotel & Conference Center?

Crowne Plaza Chicago O'Hare Hotel & Conference Center is located in O'Hare International Airport area which features shopping places such as Fashion Outlets of Chicago, NS Macaron and Brookstone.

What are popular attractions near Crowne Plaza Chicago O'Hare Hotel & Conference Center?

Crowne Plaza Chicago O'Hare Hotel & Conference Center is located in O'Hare International Airport area, which is famous for attractions such as Donald Stephens Convention Center, Fairview Park and Rosemont.

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What people love about Crowne Plaza Chicago O'Hare Hotel & Conference Center

  • 7.6

    Very good

    "Everything is okay"

    dudi

    |

    October 3, 2020

  • 8.8

    Excellent

    "I will definitely come back again."

    Tatchawan

    |

    February 7, 2020

  • 8.8

    Excellent
    Staff 

    "Room is clean and all staff are helpful and friendly."

    Tatchawan

    |

    February 7, 2020

Overall rating:

8.2

Excellent
1,819 reviews
Cleanliness
8.3
Facilities
7.7
Location
8.4
Read all reviews >
More about Crowne Plaza Chicago O'Hare Hotel & Conference Center

More about Crowne Plaza Chicago O'Hare Hotel & Conference Center

Crowne Plaza Chicago O'Hare Hotel & Conference Center

Wake up to a magical day and enjoy all that Chicago (IL) offers with a stay at Crowne Plaza Chicago O'Hare Hotel & Conference Center.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Chicago (IL).
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator and a coffee or tea maker in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the tennis court, golf course on site and bowling alley in the hotel.
Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Breakfast

5 mentions

Housekeeping

5 mentions

Swimming Pool

1 mention

Internet

1 mention

Languages spoken

  • English
  • Arabic
  • Croatian
  • Filipino
  • French
  • German
  • Polish
  • Russian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Fitness center
  • Garden
  • Golf course [on-site]
  • On-site entertainment
  • Swimming pool [indoor]
  • Tennis court

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Food and dining
Breakfast options
  • American
  • Continental
  • Full English/Irish
  • Buffet
Restaurants on site

Chicago Fire Oven

  • Cuisine: American
  • Menu: Buffet, A-la-carte
Location
5440 North River Road, O'Hare International Airport, Chicago (IL), United States, 60018
Excellent
Location

8.4

Airports

  • O'Hare International Airport (ORD)
    3.6 km
  • Chicago Executive Airport (PWK)
    15.8 km

Public transportation

  • Rosemont Railway Station
    790 m
  • Schiller Park
    1.8 km

Hospital or clinic

  • University of Illinois Medical Center at O'Hare
    3.3 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Wrigley Field
    17.6 km
  • 360 Chicago Observation Deck
    21.8 km
  • Skydeck Chicago - Willis Tower
    21.9 km
  • The Magnificent Mile
    21.9 km
  • Cloud Gate
    22.6 km
  • Millennium Park
    22.6 km
  • The Art Institute of Chicago
    22.7 km
  • Navy Pier
    23.5 km
  • Shedd Aquarium
    24.0 km
  • Museum of Science and Industry
    31.2 km

Nearby landmarks

  • Fashion Outlets of Chicago
    210 m
  • NS Macaron
    210 m
  • Rosemont Theatre
    240 m
  • Fashion Outlets Chicago
    290 m
  • Donald Stephens Convention Center
    330 m
  • Fairview Park
    610 m
  • East Parking Garage
    650 m
  • Rosemont Railway Station
    790 m
  • Rosemont
    840 m
  • US Foods Headquarters
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-18 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee0 USD
  • Distance from city center24. Km

Extras

  • Breakfast charge (unless included in room price)18 USD

The property

  • Number of floors14
  • Number of restaurants2
  • Number of rooms 503
Property announcements

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests under the age of 21 can only check in with a parent or official guardian. Please note that the breakfast policy is based on 2 guests. All further guests will incur additional charges (see hotel policies). Please be advised the pool will be closed from November 28th until December 7th, 2016. Contact hotel for details. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Crowne Plaza Chicago O'Hare Hotel & Conference Center from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.3
Facilities7.7
Location8.4
Room comfort and quality7.5
Service8.1
Value for money7.8
High score for Chicago (IL)
Rating
9+ Exceptional (18)
8-9 Excellent (12)
7-8 Very Good (16)
6-7 Good (4)
<6 Below Expectation (17)
Time of the year
Mar - May (14)
Jun - Aug (25)
Sep - Nov (17)
Dec - Feb (11)
All guests (139)
All room types
All languages

Show reviews that mention 

Showing 67 verified guest comments
1234
9.0
Exceptional
john from Ireland
Solo traveler
Stayed 1 night in November 2009

practical solutions”

comfortable, spacious rooms, relaxed but professional attitude of staff
when you get to the airport its best to use the courtesy phone to arrange a pick up from the courtesy shuttle - as opposed to waiting for the scheduled pickup (its meant to be every 30 minutes but on this occassion i had to wait 45 minutes - which when you are tired/in a rush is the last thing you want)

the crowne plaza is located reasonably close to the airport (though it isnt the easiest for taxi drivers to find) coming in off a trans-pacific/atlantic flights it represent a good/affordable place to recharge my batteries the million dollar question is of course - is it a hotel i would come back to? the simple answer - yes - price range, proximity and service all point in the one direction

Reviewed December 02, 2009

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7.2
Very good
Soo from Malaysia
Solo traveler
2 Queen Beds Standard
Stayed 1 night in August 2018

Hotel near the airport”

Hotel provides airport shuttle service. Did an overnighter - arrived late night and checked-out early the next morning. Traffic is horrendous during peak hours in Chicago especially mornings. Although O'Hare airport seems to be close by and what usually is a 20 - 30 mins ride, the journey can be 45 mins to 1 hour and more to reach the airport.

Reviewed March 18, 2019

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9.6
Exceptional
john from United States
Couple
Standard Room
Stayed 1 night in November 2017

Crowne Plaza Rosemont”

We like to go to Rosemont, only an hour away. There is plenty to do as far as entertainment. Something foe everyone. Crowne Plaza is an excellent choice to stay. If I had to complain, the only thing was they had a beautiful pool and gym, but no hot tub, gotta have a hot tub, other than that< we will be back.

Reviewed November 18, 2017

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7.0
Very good
Yousef from Kuwait
Couple
Stayed 1 night in July 2012

A Nice Hotel”

Airport Shuttle, Nice welcome

I booked this hotel for a one night transit stay in Chicago. I liked the Airport shuttle feature, but it is a bit far from CTA station and not as advertised. The furniture is a bit old, and the price didn't include breakfast! I liked the warm reception, and the free drink offered.

Reviewed July 22, 2012

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10.0
Exceptional
Heather from United States
Solo traveler
Stayed 1 night in November 2013

Unexpected, Packed, Friendly”

Friendly & Helpful Staff, Airport Shuttle, Near Airport

My stay was great because the staff went above and beyond to make up for the hotel's change from Executive Club Lounge access to adding more conference rooms which was a real bummer and truly one of the only reasons I stayed there in the first place. I enjoyed myself entirely.

Reviewed November 26, 2013

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10.0
Exceptional
Timothy from Philippines
Family with young children
2 Queen Beds Standard
Stayed 1 night in April 2019

great stay”

nice clean hotel near o'hare

Reviewed April 17, 2019

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7.0
Very good
wana from Singapore
Business traveler
Stayed 2 nights in October 2012

nice & comfortable room”

very friendly & accomodating front staff

the shuttle bus was punctual. the front staff was nice & acceded to my request to change room, promptly. the room is nice & clean. overall, the stay was pleasant. will definitely stay here again if i'm on transit via chicago. the walk to the train station is a bit far, but by taking the shuttle to airport, it's more systematic & safer.

Reviewed October 29, 2012

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4.0
Iain from United Kingdom
Solo traveler
Stayed 1 night in April 2010

Nice Hotel”

Location
Nothing

The Crowne Plaza Chicago O'Hare Hotel is a decent hotel, located right near the airport. Friendly and efficient staff - no complaints. Hotel decor good and the hotel room is finished to a very good standard everything that you would expect or want. The hotel is not cheap but you do get what you pay for. Certainly a nice hotel for either the night before a flight or for a first port of call when flying into Chicago. Would recommend.

Reviewed April 26, 2010

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9.7
Exceptional
Paula from Brazil
Solo traveler
Stayed 1 night in July 2011

Great service and convenient location”

Clean, close to the airport

The hotel is at a quite convenient location. It is near the CTA blue line and also near the airport. The room was very clean and comfortable. Excellent service, I would stay there again.

Reviewed August 04, 2011

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7.7
Very good
Vardhman from Canada
Business traveler
1 King Bed Standard
Stayed 1 night in June 2013

Close to airport, value for money”

Location, value, shuttle

The stay was pleasant, close to airport, flexibility in check-in time, but no frills at the hotel, and the rooms are older. Overall good value for an airport hotel

Reviewed July 12, 2013

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8.0
Excellent
Hui from China
Solo traveler
Stayed 4 nights in September 2012

perfect area”

near center

we need to go convention center,the hotel is very near there,we can walk to there .perfectly!

Reviewed September 19, 2012

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9.3
Exceptional
Jessica from Philippines
Business traveler
Stayed 2 nights in June 2011

Very rare hotel with wifi & breakfast”

breakfast & wifi & people are very nice

this hotel is very economical and yet it gives free breakfast & wifi. and the people are very nice. world class.

Reviewed June 25, 2011

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10.0
Exceptional
Michelle from United States
Family with young children
1 King Bed Standard
Stayed 1 night in December 2012

Excellent layover!!”

Shuttle, room was comfy!!

We had a layover after a long flight from Japan. The shuttle was on time and plesant and the staff was superb all around. We ordered in room service and the food was pricy but amazing which for me is okay. I will stay here again for layovers. The only problem for me was the $12.95 wifi fee per device!! Ouch!!

Reviewed December 24, 2012

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4.0
Wang from China
Solo traveler
Stayed 3 nights in June 2012

good facity hotel”

good service and facility hotel

i got off from the plane the afternoon.and it is convenient of the shuttlebuse from the airport to hotel. the good breakfast and good facility ,comforta bed. convenient transportation from the airport to the down town of Chicago. the good experience of staying in this hotel

Reviewed August 30, 2012

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4.0
Wang from China
Solo traveler
Stayed 1 night in June 2012

good facity hotel”

good location hotel, good breakfirst

I got off from the plane the afternoon,then wait a while for the shuttle bus to the hotel,from the airport to the hotel is short way. it is convenient from the airport to the down town of Chicago. Good breakfast,so many choice. Good broad band to use

Reviewed August 30, 2012

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6.0
Si from Singapore
Business traveler
1 King Bed Standard
Stayed 1 night in May 2018

Close to Chicago Fashion Mall and Rosemont Theater”

It's a good enough overnight stay if you arrive late from the airport. Complimentary airport shuttle was a bonus. Room was a decent size though the hotel is quite old but clean. Hotel is within walking distance to the Rosemont Theater and Fashion Outlet mall

Reviewed May 09, 2018

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7.7
Very good
Seonho from South Korea
Solo traveler
Stayed 1 night in July 2010

male”

Location
pick up service from Aiport

Hotel located nearby Aiport and very convenience for access to Airport.

Reviewed August 11, 2010

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8.3
Excellent
Elisa from Singapore
Solo traveler
Stayed 2 nights in November 2011

Great location from airport”

Hotel is new and clean

The gym is great and the pizza is great! Overall I think the customer service is good, hotel is big and good for business convention.

Reviewed April 21, 2012

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8.8
Excellent
Tatchawan from Thailand
Solo traveler
1 King Bed Standard
Stayed 1 night in February 2020

Good location”

Room is clean and all staff are helpful and friendly. Location is just 1 min walk to Fashion Outlet. I will definitely come back again.

Reviewed February 08, 2020

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8.8
Excellent
Harvey from United States
Business traveler
Standard Room
Stayed 4 nights in August 2019

Excellent”

Nice room, EXCELLENT staff. Restaurant is so-so but staff there really work hard to do a good job. Bathroom unusually nice.

Reviewed August 18, 2019

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