8.8

Excellent
0.0% this month
/10
(2,301 reviews)See what guests said
Highly rated by guests – 91% would recommend
Highly rated by guests – 91% would recommend
Breakfast4
View3
Shops2
See map

9.0

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Dubai Creek 7.0 km
The Dubai Mall 7.6 km
Dubai Aquarium & Underwater Zoo 7.7 km
The Dubai Fountain 8.1 km
Burj Khalifa 8.1 km
Wild Wadi Waterpark 18.7 km
Burj Al Arab 18.9 km
Ski Dubai 19.3 km
Dubai Miracle Garden 21.1 km
Atlantis Aquaventure Waterpark 25.1 km
Nearby landmarks
Dubai Festival City 300 m
Dubai Festival City Mall 310 m
Fitness First (Festival City) 330 m
Converse 330 m
Marc by Marc Jacobs 330 m
Paul & Joe 330 m
Toys-R-Us 330 m
Vintage 55 340 m
Festival City Shopping Mall 410 m
Festival Waterfront Center 490 m
Crowne Plaza Dubai Festival City

"Great hotel good location near airport shopping restaurant.must try Belgium cafe."

Hilal - June 19, 2018
1 King Bed Deluxe Dubai Creek View Crowne Plaza Dubai Festival City
 Crowne Plaza Dubai Festival City
 Crowne Plaza Dubai Festival City
See all 64 photos
Removed from saved list
Free Wi-Fi

Crowne Plaza Dubai Festival City

Umm Ramool Rd., Dubai Festival City, Dubai, United Arab Emirates, - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Steamroom

Your dates are popular among travelersUsers are booking a place in Dubai every 1 minutes on Agoda.com
Value for money8.3
Distance to city center7. Km
Location rating9.0
Nearest airportDubai International Airport (DXB)
Distance to airport3.6 km

Rooms available at Crowne Plaza Dubai Festival City

Excellent
Room comfort & quality
9.0
Superior Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
1 King Bed Superior Suite High Floor
...
  • Room size: 87 m²/936 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Deluxe Dubai Creek View
...
  • Room size: 34 m²/366 ft²
  • River view
  • 1 king bed
Enter dates to see prices
1 King Bed Superior Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Two Single Beds Deluxe Dubai Creek View
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
2 Single Beds Superior Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Bed Executive Creek View
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
ONE BEDROOM SUPERIOR WATERFRONT SUITE
...
  • Room size: 87 m²/936 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
1 KING BED SUPERIOR SUITE
...
  • Room size: 87 m²/936 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Family Waterfront Room
...
  • Room size: 36 m²/388 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Crowne Plaza Dubai Festival City?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crowne Plaza Dubai Festival City?

A stay at Crowne Plaza Dubai Festival City also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Crowne Plaza Dubai Festival City has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Crowne Plaza Dubai Festival City?

Wake up to a great buffet breakfast at Crowne Plaza Dubai Festival City. Adults can enjoy breakfast offered with an additional charge of 110 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Crowne Plaza Dubai Festival City?

Crowne Plaza Dubai Festival City features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Crowne Plaza Dubai Festival City?

Crowne Plaza Dubai Festival City does not permit smoking in any of its rooms or indoor areas.

See map
Explore the neighborhood

What people love about Crowne Plaza Dubai Festival City

  • 10.0

    Exceptional

    "I recommend this property for other people to enjoy."

    Taleb

    |

    December 31, 2019

  • 9.2

    Exceptional
    Staff 

    "Nice location, amazing BF, very clean, great staff."

    Areej

    |

    March 9, 2021

  • 8.4

    Excellent
    Staff 

    "Staff was very welcoming and attentive."

    Nurlan

    |

    January 2, 2019

Property ranking|Compared to 2,523 Dubai properties
See all rankings
Room comfort score
9/10
Service score
8.9/10
Location score
9/10
Cleanliness score
9/10
Better than
99
%
of Dubai properties
Better than
98
%
of Dubai properties
Better than
97
%
of Dubai properties
Better than
97
%
of Dubai properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:

8.8

Excellent
2,301 reviews
Cleanliness
9.0
Facilities
8.7
Location
9.0
Read all reviews >
What travelers say they love:
The receptionist Emie was great and she offer us a complimen...
Areej from Iraq
Couple
More about Crowne Plaza Dubai Festival City

More about Crowne Plaza Dubai Festival City

Set on the Dubai Creek, this non-smoking hotel offers luxurious accommodation with unmatched views of Dubai’s skyline. It features an outdoor pool and direct access to the Festival City Mall. Crowne Plaza’s spacious rooms offer designer furniture and luxurious fabrics. All rooms are equipped with a satellite LCD television, iPod dock and DVD-player. A seating area and work desk are also included. Zaytoun all-day dining restaurant offers international gourmet meals. There is also a relaxing lobby lounge café, a quaint Belgian beer café and an all-day Mediterranean dining restaurant all providing free Wi-Fi access. Guests can enjoy a relaxing body treatment in the hotel’s wellness centre or use its sauna. The hotel also offers a well-equipped gym. Dubai Festival City Mall features over 500 retail stores including the unique Robinsons, and home to the record breaking IMAGINE water, laser & fire spectacle. Crowne Plaza Dubai Festival City is just 2 km from Dubai International Airport.

Show less

Most talked about facilities

Breakfast

11 mentions

Housekeeping

10 mentions

Food & Dining

4 mentions

Swimming Pool

4 mentions

What they offer

8.8

Excellent

"I would definitely recommend this hotel for short stay."

Roman

|

December 5, 2020

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

Buffet

Restaurants on site

Zaytoun
Cuisine:Mediterranean, Middle Eastern
Belgian Cafe
Cuisine:Belgian
Skyline Lounge
Cuisine:International

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Reviews of Crowne Plaza Dubai Festival City from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.7
Location9.0
Room comfort and quality9.0
Service8.9
Value for money8.3
High score for Dubai
Rating
9+ Exceptional (89)
8-9 Excellent (57)
7-8 Very Good (29)
6-7 Good (13)
<6 Below Expectation (14)
Time of the year
Mar - May (34)
Jun - Aug (65)
Sep - Nov (41)
Dec - Feb (62)
Don't miss out!Users are booking a place in Dubai every 1 minutes on Agoda.com
All guests (300)
All room types
All languages

Show reviews that mention 

Showing 202 verified guest comments
12345
9.7
Exceptional
PETER from United Kingdom
Couple
Superior Room
Stayed 2 nights in February 2013

Excellent service ”

Belgian Cafe Terrace overlooking Creek, Its close proximaty to the Festival Mal and concert event arena.

We stayed at the Crown Plaza due to attending a concert at the Festival event centre. It was a good choice as it it connected to its sister hotel, The Intercontinental which then leads into the Festival Mal. We had a superior room overlooking the Creek which has lovely views of the Dubai Skyline.The Belgian Cafe with its numerous Belgian beers is a nice venue to have a snack on the terrace.

Reviewed February 26, 2013

See room deals

9.0
Exceptional
reena from United Kingdom
Business traveler
Stayed 2 nights in January 2011

Fantastic location with great services”

Excellent facilities

i find the facilities and services at the crown plaza festival city wide and fully encompassing. my business needs are taken care of, with great interlinks to main highways to the business district. equally very local to airport therefore no excess driving required. the rooms are comfortable and great source of lighting. it is peaceful and well kitted out for all travellers. the hotel staff are absolutely fantastic, helping wherever needed.

Reviewed January 31, 2011

See room deals

10.0
Exceptional
zahraa from Kuwait
Couple
Stayed 3 nights in March 2010

I enjoyed to stay at the hotel”

Excellent location of the hotel
I did not see a weakness in the hotel

I enjoyed a lot during my stay at the Crowne Plaza Festival City - The location of the hotel is very good and next to the mall - friendly staff - fast delivery - good service - when I arrived at 11 am in the room were giving me very quickly and easily -- And the prices are very suitable for compared to service the hotel's cleanliness And thanks to agoda

Reviewed April 01, 2010

See room deals

9.0
Exceptional
Michael from Australia
Couple
Stayed 8 nights in February 2012

Great Hotel located in Festival City”

Great rooms, pool, and amenities!!

the crowne is conveniently located in festival city which is a taxi ride away from nearly everything but has its own shopping mall (which the hotel is attached to) that has many great eating spots and everything you would expect from a big shopping complex (cinema etc). our room was large, comfortable and immaculately clean. the bathroom was big and shower and bath fantastic. we did not dine here but did so at the intercontinental (attached to the crowne) which was always so satisfying and delicious. staff are friendly, especially the house keeping staff. we would absolutely recommend this hotel.

Reviewed February 17, 2012

See room deals

10.0
Exceptional
Elizabeth from United Kingdom
Family with teens
Superior Room
Stayed 2 nights in August 2016

We were thoroughly looked after at the Crowne Plaza. The service was excellent, in fact First C.”

The staff, location, food, general service was excellent. Even our room was so comfortable with amazing views. The meals we had were great value for money, with complimentary drinks throughout. We thoroughly enjoyed our stay. Would definitely recommend Crowne Plaza Festival Bay and would certainly return back.

Reviewed August 31, 2016

See room deals

10.0
Exceptional
Rungsan from Thailand
Business traveler
Stayed 1 night in August 2010

good hotel”

good value for the money; the room is clean and well equipted more than one would expected.
none

The creek view was very nice and well decor. This was the second time staying at the premises. The Crown Plaza is highly recommend for any one visiting Dubai. The shopping mall is located next to the hotel and we could buy all things we wanted. The restaurant outlets gave us variety food.

Reviewed August 18, 2010

See room deals

9.0
Exceptional
Michael from United States
Couple
1 King Bed Deluxe Dubai Creek View
Stayed 4 nights in December 2015

Christmas Cheer”

Hospitality, cleanliness, comfort

My wife and I enjoyed our 5 day stay for Christmas Vacation. The Hotel offers a great breakfast buffet to start off your day. The Belgium Bar / Grill had delicious seafood and beer. Eating on the terrace overlooking the Dubai Creek with the Burj Khalifa in the background was amazing. The festival city mall is within a short walk. Negative: no dance club / or live music

Reviewed December 30, 2015

See room deals

8.7
Excellent
Mahmood from Saudi Arabia
Solo traveler
Stayed 3 nights in June 2011

Nice hotel , great location & big room . ”

Very near from Festival city around 3 mins only .

it was a good stay for me at the crowne plaza festival hotel . the mall is very near , and you can find alots of good resturants , also the view was cool . i would give 10/10 , but because the breakfast was not that very good , so i give 8/10 .

Reviewed June 19, 2011

See room deals

9.0
Exceptional
Mahmood from Saudi Arabia
Business traveler
Stayed 3 nights in June 2011

Nice hotel , great location & big room . ”

Very near from Festival city around 3 mins only .

It was a good stay for me at the Crowne Plaza Festival Hotel . the mall is very near , and you can find alots of good Restaurants , also the view was cool .

Reviewed June 19, 2011

See room deals

9.7
Exceptional
Rustum from United Kingdom
Solo traveler
Stayed 1 night in February 2012

Great view!”

great design, good breakfast, amazing views

I asked for and was kindly upgraded to a room with a view. And, what a view - looking right across the Dubai creek - amazing at sunset. The hotel was excellent - efficient check-in, bright, modern rooms, an extensive choice at breakfast and you can walk through to the Festival centre mall. What more can you ask for.

Reviewed February 13, 2012

See room deals

9.0
Exceptional
Jaume from Spain
Business traveler
Stayed 5 nights in September 2011

Good auality and good service”

The service was very good, good quality

The hotel is well located not far from either the airport and Dubai city, the service was good, nice room, the restaurant was good as well, it has also swimming pool and garden, but, it is so extremely hot there, so you will spend most of the time inside a place with AC. The hotel is connected to the intercontinental, you can go through the hotel and visit a nice shopping mall, full of restaurants and any type of shopping, from first brands to even an IKEA inside, we used the business centre and was good, you can order some drinks and it is not that expensive, overall it was ok, I was there on business so I did not spend much time there, but really satisfied.

Reviewed September 19, 2011

See room deals

9.3
Exceptional
Manish from Mauritius
Business traveler
Stayed 2 nights in November 2012

Modern hotel with clean and nice rooms”

5 mins walk from shopping centre (dfc)

Got a corner room, with a nice view of the bay. 5 mins walking distance from Dubai festival city shopping centre... and from conference centre

Reviewed December 28, 2012

See room deals

9.7
Exceptional
Marwan from Oman
Business traveler
1 King Bed Superior Room
Stayed 1 night in January 2014

Enjoying”

River view, shopping mall, clean.

Very nice hotel and good location, next to Dubai festival shopping mall. Very good and fast internet connection and a great warm welcome at the beginning and during the whole stay. The service is great, I was totally satisfied with my stay. I would recommend it to friends.

Reviewed January 28, 2014

See room deals

8.8
Excellent
MOUAAZ from Saudi Arabia
Group
1 King Bed Deluxe Dubai Creek View
Stayed 3 nights in January 2020

Excellent”

The hotel from outside is excellent. Also, the area (Festival City) is wonderful. However, there are two fundamental problems in the rooms: 1. All king-bed rooms have water hose in the bathroom, while all twin-bed rooms do not. I do not understand the logic behind this design. 2. In the twin-bed room, the bathroom glass wall cannot be fully blocked with the available blinds. This is not suitable for any two guests other than spouses.

Reviewed January 19, 2020

See room deals

9.3
Exceptional
Clare from United Kingdom
Couple
Stayed 1 night in January 2013

Great location ”

lovely pool, great position neat to mall

Hotel all you would expect from better end of hotels available in Dubai and perfect for a city break! Rooms clean and luxurious feel with big bath tubs and well stocked mini bar. Staff friendly, polite and helpful and provided lots of extra towels by pool on request as bit chilly after early morning dip. Hotel location perfect next to Mall and great walks along promenade. Also recommend visit to nearby Jamie Oliver's restaurant! Lovely stay!

Reviewed January 29, 2013

See room deals

9.0
Exceptional
Ahmed from Oman
Family with young children
Stayed 2 nights in July 2010

i loved the location”

attached to shopping mall, food shops, , , ,
hotel resturants are expenisve

the hotel is attached to its sister hotel InterCon with a shared walking access to festival city shopping mall. It is worth to stay in this hotel especially if u have big group or children as the access to the mall gives u the peace of not driving nor looking for parking as the hotel provide it for free. Make sure you go the Ikea and must try the Supper Steak house. Try the ribs

Reviewed July 14, 2010

See room deals

7.7
Very good
Cameron from Canada
Couple
Stayed 1 night in October 2010

Great room, good service. Not cheap though!”

Big bathrooms, good bed, fast response to problems, great outdoor breakfast location beside the pool

We had a good 1 day stay in this hotel. As Dubai is really hot, it was nice that this hotel is connected to the Festival City mall next door. You can walk indoors the whole way and find restaurants, shopping etc. We had a corner room facing away from the creek. It was bigger than average in Dubai. Most of what you would expect in a 5 star hotel. ipod deck, dvd player, flat screen tv, big bathtub. Service was good too, very proactive. All in all a good stay.

Reviewed October 07, 2010

See room deals

9.0
Exceptional
MAHFUDZ from Malaysia
Family with young children
1 King Bed Deluxe Dubai Creek View
Stayed 4 nights in January 2014

A very nice hotel to stay”

friendly staffs, sofisticated facilities and very near to shopping mall

The hotel is very nice, sofisticated and beautiful interior. It is very clean. The staffs are friendly. It is near with conference venue and shopping mall (festival city Mall and Ikea). The surrounding scenery was also beautiful. However the hotel is very expensive as compared to other country.

Reviewed October 08, 2014

See room deals

10.0
Exceptional
Michele from United States
Business traveler
Stayed 4 nights in October 2012

A wonderful home away from home”

the service was awesome and the room was meticulously clean

The Crowne Plaza offered the best hotel experience that I have ever had in any country in which I have stayed. The service was over the top and my every need was anticipated.

Reviewed October 23, 2012

See room deals

8.7
Excellent
Mohamed from South Africa
Solo traveler
1 King Bed Deluxe Dubai Creek View
Stayed 3 nights in December 2013

Comfortable convenience ”

Proximity to airport; friendly staff; creek view

I required a hotel that was comfortable, located close to the airport, yet near shopping areas. The Crowne Plaza was the perfect answer! The staff was very friendly. The breakfast is good but a bit expensive.

Reviewed December 16, 2013

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null