Crowne Plaza Dubai Festival City
Superior Suite Crowne Plaza Dubai Festival City
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8.8
Excellent
/10
(2387 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • The Dubai Mall7.65 km
  • Dubai Fountains8.1 km
  • Burj Khalifa8.14 km
  • Wild Wadi Waterpark18.66 km
  • Mall of the Emirates19.05 km
  • Dolphin Bay24.8 km
  • Aquaventure Water Park25.33 km
  • Dubai Marina Walk25.58 km
  • IBN Battuta Mall30.48 km
  • Gurunanak Darbar Sikh Temple32.3 km
  • Free Wi-Fi

    Crowne Plaza Dubai Festival City

    Umm Ramool Rd., Dubai Festival City, Dubai, United Arab Emirates, 64, - See map
    "Good central location Good breakfast with a lot of choices"
    keith - October 11, 2016
    Exceptional cleanliness
    9.0 rating for cleanliness
    Exceptional comfort
    9.0 room quality and comfort
    Exceptional reputation
    Recommended by 90% of guests
    Excellent service
    8.9 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Air conditioning

    Cheaper than 96% of all properties in Dubai in the last 24 hoursCompared to 8,318 Dubai properties at Agoda for various dates
    Value for money8.3
    Distance to city center7. Km
    Location rating9.0
    Nearest airportDubai International Airport (DXB)
    Distance to airport4.7 km

    Rooms available at Crowne Plaza Dubai Festival City

    9.0
    Excellent
    Room comfort & quality
    1 King Bed Superior Suite High Floor
    1 King Bed Superior Suite High Floor
    ...
    • Room size: 87 m²/936 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Suite
    Superior Suite
    ...
    • Room size: 25 m²/269 ft²
    • Separate shower/bathtub
    • 1 queen bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    2 Single Beds Superior Room
    2 Single Beds Superior Room
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    1 King Bed Deluxe Dubai Creek View
    1 King Bed Deluxe Dubai Creek View
    ...
    • Room size: 34 m²/366 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    1 King Bed Superior Room
    1 King Bed Superior Room
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Two Single Beds Deluxe Dubai Creek View
    Two Single Beds Deluxe Dubai Creek View
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    1 King Bed Executive Creek View
    1 King Bed Executive Creek View
    ...
    • Room size: 25 m²/269 ft²
    • Separate shower/bathtub
    • 1 king bed
    Enter dates to see prices
    King Club Executive Creek View
    King Club Executive Creek View
    ...
    • Room size: 48 m²/517 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Superior King Suite
    Superior King Suite
    ...
    • Room size: 87 m²/936 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices

    What people love about Crowne Plaza Dubai Festival City

    • 10.0
      Exceptional
      Location

      "Great hotel good location near airport shopping restaurant.must try Belgium cafe."

      Hilal

      |

      June 19, 2018

    • 7.6
      Very good
      Staff 

      "Location and staff are extremely positive elements for this hotel."

      Ali

      |

      October 10, 2017

    • 8.4
      Excellent
      Location

      "Very good location, walking distance to the festival city mall."

      Aini S.

      |

      March 30, 2016

    Property ranking|Compared to 8,318 Dubai properties
    See all rankings
    Value for money score
    8.3/10
    Location score
    9.0/10
    Service score
    8.9/10
    Cleanliness score
    9.0/10
    Better than
    99
    %
    of Dubai properties
    Better than
    99
    %
    of Dubai properties
    Better than
    99
    %
    of Dubai properties
    Better than
    99
    %
    of Dubai properties
    Up to 30% off with Agoda Insider Deals!

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    More about Crowne Plaza Dubai Festival City

    More about Crowne Plaza Dubai Festival City

    8.4
    Excellent

    "Excellent location for those who likes shopping and relaxing..."

    Nurlan

    |

    January 2, 2019

    Description

    Show less

    Most talked about facilities

    Breakfast
    11 mentions
    Housekeeping
    10 mentions
    Food & Dining
    4 mentions
    Swimming Pool
    4 mentions

    What they offer

    8.8
    Excellent
    Staff 

    "Excellent, appreciate all the staff for excellent efforts an..."

    Fahad

    |

    November 9, 2016

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    Zaytoun
    Cuisine:Mediteranean, Middle Eastern
    Belgian Cafe
    Cuisine:Belgian
    Skyline Lounge
    Cuisine:International

    Nearby restaurants

    Arabic cuisine
    Arabic cuisine
    Vista Bar and Terrace
    20 m Arabic, Bar, Contemporary
    The Market Place
    3.6 km Arabic, Asian, Halal
    Al Khayma at Dubai Marine Beach Resort
    8.9 km Arabic, Halal, Lebanese
    American cuisine
    American cuisine
    Soho Bar & Grill
    2.3 km American, Bar, Barbecue
    Fuddruckers
    2.7 km American, Halal
    Giraffe
    3.1 km American, International, Mexican
    Mediterranean cuisine
    Mediterranean cuisine
    Samad Al Iraqi Restaurant
    5.6 km Mediterranean, Seafood
    Tajin & Tanjiah
    6.3 km Mediterranean, Moroccan
    The Kana Cafe
    7.5 km Mediterranean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Crowne Plaza Dubai Festival City from real guests

    Overall rating
    8.8
    Excellent
    From 2387 reviews
    Provided by verified guests of
    Agoda Reviews (274)Booking.com Reviews (2113)
    Rating via Agoda8.8
    /
    10
    Cleanliness9.0
    Facilities8.8
    Location9.0
    Room comfort and quality9.0
    Service8.9
    Value for money8.3
    High score for Dubai
    Rating
    9+ Exceptional (82)
    8-9 Excellent (55)
    7-8 Very Good (27)
    6-7 Good (13)
    <6 Below Expectation (13)
    Time of the year
    Mar - May (29)
    Jun - Aug (62)
    Sep - Nov (41)
    Dec - Feb (58)
    All guests (274)
    All room types
    All languages

    Show reviews that mention 

    Showing 190 verified guest comments
    12345
    8.8
    Excellent
    Amal from Oman
    Family with young children
    Superior Room
    Stayed 2 nights in June 2019

    Enjoyed the stay”

    Breakfast was amazing! Variety of tasty food and open till 11 am. Check in could have been faster since we already called the hotel and made the booking online. We wanted a king Size but we didn’t get. The carpet in the room was smelling. Overall stay was good.

    Reviewed July 01, 2019
    8.4
    Excellent
    Nurlan from Kyrgyzstan
    Family with teens
    Superior Room
    Stayed 3 nights in December 2018

    Excellent hotel in proximity to shopping mall”

    Excellent location for those who likes shopping and relaxing away from busy parts of Dubai. Fantastic view of the Dubai Creek and Dubai downtown, however, more regular cleaning of windows is strongly advised. Two swimming pools were very good. It is worth noting to visit the Belgian Cafe with outstanding food and variety of drinks. Staff was very welcoming and attentive. Free internet access was granted. Overall, we had very good impression of the hotel and would recommend it to everyone, especially for those who likes shopping.

    Reviewed January 02, 2019
    10.0
    Exceptional
    Ibrahim from Oman
    Couple
    1 King Bed Deluxe Dubai Creek View
    Stayed 1 night in May 2019

    Near Shopping Mall and IKEA”

    Mainly our visit was for shopping. IKEA. good location and good restaurants.

    Reviewed June 17, 2019
    8.4
    Excellent
    Aini from Malaysia
    Couple
    Superior Room
    Stayed 2 nights in March 2016

    Good location”

    Very good location, walking distance to the festival city mall. Very friendly staff especially the concierge Mr Ibrahim and the reception Mr Fahd. Only takes 5-10 mins to the airport. We will definitely coming back again.

    Reviewed March 30, 2016
    9.0
    Exceptional
    MAHFUDZ from Malaysia
    Family with young children
    1 King Bed Deluxe Dubai Creek View
    Stayed 4 nights in January 2014

    A very nice hotel to stay”

    friendly staffs, sofisticated facilities and very near to shopping mall

    The hotel is very nice, sofisticated and beautiful interior. It is very clean. The staffs are friendly. It is near with conference venue and shopping mall (festival city Mall and Ikea). The surrounding scenery was also beautiful. However the hotel is very expensive as compared to other country.

    Reviewed October 08, 2014
    8.7
    Excellent
    Clare from United Kingdom
    Couple
    Stayed 2 nights in October 2013

    Comfortable and convenient”

    swimming pool, view of creek, breakfast

    Great staff - helpful and friendly and efficient check in. Buffet breakfast got wide choice available - very tasty. Easy access to mall and Belgian Beer Bar with Jamie Olivers not too far away. Room well equipped with ac, tv, coffee making facilities and large bathtub. Great stay!

    Reviewed June 04, 2014
    9.0
    Exceptional
    Clare from United Kingdom
    Couple
    Superior Room
    Stayed 2 nights in January 2014

    Great Location”

    Buffet breakfast, swimming pool, view of creek

    Another stay in this great hotel. Situated near the airport but within short distance of mall and Belgian bar and best of all - Jamie Oliver's. Hotel ticks boxes for cleanliness and quality of service. Everything you need on city break to Dubai!

    Reviewed June 04, 2014
    9.7
    Exceptional
    Marwan from Oman
    Business traveler
    1 King Bed Superior Room
    Stayed 1 night in January 2014

    Enjoying”

    River view, shopping mall, clean.

    Very nice hotel and good location, next to Dubai festival shopping mall. Very good and fast internet connection and a great warm welcome at the beginning and during the whole stay. The service is great, I was totally satisfied with my stay. I would recommend it to friends.

    Reviewed January 28, 2014
    9.3
    Exceptional
    Clare from United Kingdom
    Couple
    Stayed 1 night in January 2013

    Great location ”

    lovely pool, great position neat to mall

    Hotel all you would expect from better end of hotels available in Dubai and perfect for a city break! Rooms clean and luxurious feel with big bath tubs and well stocked mini bar. Staff friendly, polite and helpful and provided lots of extra towels by pool on request as bit chilly after early morning dip. Hotel location perfect next to Mall and great walks along promenade. Also recommend visit to nearby Jamie Oliver's restaurant! Lovely stay!

    Reviewed January 29, 2013
    10.0
    Exceptional
    IBRAHIM from Saudi Arabia
    Solo traveler
    Stayed 5 nights in August 2012

    Fantastic hotel”

    excellent hotel i like this hotel it's very fantastic and lovely hotel i'll not forget my days in this hotel every thing in this hotel was very excellent the situation of this hotel is very good i like the mall inside it i like all shops around it specially cenima i can't explain how much nice this hotel i advie every body to resident in it becuz he will never forget it

    Reviewed September 08, 2012
    10.0
    Exceptional
    Rungsan from Thailand
    Business traveler
    Stayed 1 night in August 2010

    good hotel”

    good value for the money; the room is clean and well equipted more than one would expected.
    none

    The creek view was very nice and well decor. This was the second time staying at the premises. The Crown Plaza is highly recommend for any one visiting Dubai. The shopping mall is located next to the hotel and we could buy all things we wanted. The restaurant outlets gave us variety food.

    Reviewed August 18, 2010
    9.0
    Exceptional
    Ahmed from Oman
    Family with young children
    Stayed 2 nights in July 2010

    i loved the location”

    attached to shopping mall, food shops, , , ,
    hotel resturants are expenisve

    the hotel is attached to its sister hotel InterCon with a shared walking access to festival city shopping mall. It is worth to stay in this hotel especially if u have big group or children as the access to the mall gives u the peace of not driving nor looking for parking as the hotel provide it for free. Make sure you go the Ikea and must try the Supper Steak house. Try the ribs

    Reviewed July 14, 2010
    6.0
    Maria from Philippines
    Family with young children
    1 King Bed Deluxe Dubai Creek View
    Stayed 2 nights in January 2019

    Not considerate on emergency cases”

    had a major mishap at airport we need to rebook our flights with all proof of evidence... but the hotel was not able to be considerate in accommodating our refund... they say it is with Agoda, Agoda say it is with the hotel?? given all the proofs and mishap that is beyond anybody's control like airport issues, things like this should be well accommodated no questions asks.

    Reviewed January 07, 2019
    10.0
    Exceptional
    Margaret from Australia
    Solo traveler
    Superior Room
    Stayed 2 nights in May 2019

    Good”

    Nice place

    Reviewed May 12, 2019
    10.0
    Exceptional
    Elizabeth from United Kingdom
    Family with teens
    Superior Room
    Stayed 2 nights in August 2016

    We were thoroughly looked after at the Crowne Plaza. The service was excellent, in fact First C.”

    The staff, location, food, general service was excellent. Even our room was so comfortable with amazing views. The meals we had were great value for money, with complimentary drinks throughout. We thoroughly enjoyed our stay. Would definitely recommend Crowne Plaza Festival Bay and would certainly return back.

    Reviewed August 31, 2016
    10.0
    Exceptional
    Sultan from Saudi Arabia
    Solo traveler
    Superior Room
    Stayed 4 nights in February 2016

    Nice hotle /Nice staff I like it So much ”

    I like the cleanance ,service ,resturant ...great great great .

    Very nice and very relax ..really I enjoyed it Also i need to tahnks the dining waiters Mr: Robin and Ms, Nehad for their great effort on their job they were nice and helfull and smily faces ..thanks for them

    Reviewed February 11, 2016
    9.0
    Exceptional
    Michael from United States
    Couple
    1 King Bed Deluxe Dubai Creek View
    Stayed 4 nights in December 2015

    Christmas Cheer”

    Hospitality, cleanliness, comfort

    My wife and I enjoyed our 5 day stay for Christmas Vacation. The Hotel offers a great breakfast buffet to start off your day. The Belgium Bar / Grill had delicious seafood and beer. Eating on the terrace overlooking the Dubai Creek with the Burj Khalifa in the background was amazing. The festival city mall is within a short walk. Negative: no dance club / or live music

    Reviewed December 30, 2015
    8.7
    Excellent
    Mohamed from South Africa
    Solo traveler
    1 King Bed Deluxe Dubai Creek View
    Stayed 3 nights in December 2013

    Comfortable convenience ”

    Proximity to airport; friendly staff; creek view

    I required a hotel that was comfortable, located close to the airport, yet near shopping areas. The Crowne Plaza was the perfect answer! The staff was very friendly. The breakfast is good but a bit expensive.

    Reviewed December 16, 2013
    10.0
    Exceptional
    Rebecca from Australia
    Couple
    Superior Room
    Stayed 2 nights in August 2013

    amazing! absolutely loved this hotel”

    buffet breakfast, amazing pools, fantastic service

    Our stay was perfect. The staff were amazing and nothing was too much trouble or effort. The room was comfortable and clean and the buffet breakfast was fresh and beautifully displayed wuth a fantastic selection for every taste. We will be staying here again.

    Reviewed September 26, 2013
    9.7
    Exceptional
    PETER from United Kingdom
    Couple
    Superior Room
    Stayed 2 nights in February 2013

    Excellent service ”

    Belgian Cafe Terrace overlooking Creek, Its close proximaty to the Festival Mal and concert event arena.

    We stayed at the Crown Plaza due to attending a concert at the Festival event centre. It was a good choice as it it connected to its sister hotel, The Intercontinental which then leads into the Festival Mal. We had a superior room overlooking the Creek which has lovely views of the Dubai Skyline.The Belgian Cafe with its numerous Belgian beers is a nice venue to have a snack on the terrace.

    Reviewed February 26, 2013
    12345
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    Crowne Plaza Dubai Festival City
    |Excellent 8.8
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    • Exceptional location
    • The Dubai Mall
    • Creek Metro Station is within 1.21 km