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Crowne Plaza Dubai Festival City
Crowne Plaza Dubai Festival City
Crowne Plaza Dubai Festival City
Crowne Plaza Dubai Festival City
Crowne Plaza Dubai Festival City
Crowne Plaza Dubai Festival City
Crowne Plaza Dubai Festival City

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8.8

Excellent

2,797 reviews

2,797 reviews

Breakfast8
View5
Shops3
See map

9

Exceptional

Location rating score

Exceptional location
Excellent for walking
Parking
FREE
Walkable places
Dubai Festival City

300 m

Dubai Festival City Mall

310 m

Converse

330 m

Marc by Marc Jacobs

330 m

Popular landmarks
Dubai Creek

7.0 km

The Dubai Mall

7.6 km

Dubai Aquarium & Underwater Zoo

7.7 km

The Dubai Fountain

8.1 km

Burj Khalifa

8.1 km

Closest landmarks
Fitness First (Festival City)

330 m

Paul & Joe

330 m

Toys-R-Us

330 m

Vintage 55

340 m

Festival City Shopping Mall

410 m

Crowne Plaza Dubai Festival City

Umm Ramool Rd., Dubai Festival City, Dubai, United Arab Emirates, - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Dubai Festival City part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Complimentary WIFi in all rooms

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Exercise area

Spa

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

7 travelers have booked today.

Value for money8.4
Location rating9.0
Nearest airportDubai International Airport (DXB)
Distance to airport3.6 km

Rooms available at Crowne Plaza Dubai Festival City

Excellent
Room comfort & quality

9

1 King 1 Bedroom Suite Waterfront View
...
  • Room size: 87 m²/936 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Standard
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Premium Waterfront View
...
  • Room size: 25 m²/269 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
2 Twin Beds Standard Waterfront View
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
2 Twin Beds Standard
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Bed Standard Waterfront View
...
  • Room size: 34 m²/366 ft²
  • River view
  • 1 king bed
Enter dates to see prices
SUITE 1 King Bed Superior Suite High Floor
...
    Enter dates to see prices
    Standard Waterfront View
    ...
    • Outdoor view
    • Non-smoking
    • 2 single beds or 1 king bed
    Enter dates to see prices
    TWIN 2 Single Beds Superior Room
    ...
      Enter dates to see prices

      Frequently asked questions

      How much does it cost to stay at Crowne Plaza Dubai Festival City?

      Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

      What time is check-in and check-out at Crowne Plaza Dubai Festival City?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Crowne Plaza Dubai Festival City?

      A stay at Crowne Plaza Dubai Festival City also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Crowne Plaza Dubai Festival City has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange car rental for you.

      Is breakfast offered at Crowne Plaza Dubai Festival City?

      Wake up to a great buffet breakfast at Crowne Plaza Dubai Festival City. Adults can enjoy breakfast offered with an additional charge of 112 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Crowne Plaza Dubai Festival City?

      Crowne Plaza Dubai Festival City features 3 on-site restaurants for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

      What is the smoking policy at Crowne Plaza Dubai Festival City?

      Crowne Plaza Dubai Festival City does not permit smoking in any of its rooms or indoor areas.

      Show more questions
      See map

      Explore the neighborhood

      What people love about Crowne Plaza Dubai Festival City

      • 10

        Exceptional
        Staff 

        "The staff was very helpful, the service was excellent, the hotel was clean and tidy, the receptionist sister (Aimme), welcomed us."

        Entisar

        |

        August 5, 2022

      • 10

        Exceptional

        "I wish to thank the complete Crowne Plaza team for making this a memorable stay for us!"

        Amin

        |

        July 15, 2022

      • 9.6

        Exceptional
        Staff 

        "From beginning, staff reception Joshi was very accomodating and gave us a beautiful view upper level room, dining at zaytoun with quality food buffet."

        Mary

        |

        July 2, 2022

      Overall rating:

      8.8

      Excellent
      2,797 reviews
      Cleanliness
      9.1
      Facilities
      8.8
      Location
      9.0
      Read all reviews >
      What travelers say they love:
      It’scwas my first at Crowne Plaza Dubai and as usual my expe...
      Rhodora from Philippines
      Solo traveler
      More about Crowne Plaza Dubai Festival City

      More about Crowne Plaza Dubai Festival City

      Crowne Plaza Dubai Festival City

      Never miss a single attraction in Dubai when staying at Crowne Plaza Dubai Festival City. Getting around in Dubai is easy when staying at this hotel, strategically placed right in the heart of the city. Enjoy more possibilities on your vacation at Crowne Plaza Dubai Festival City, with its convenient location just 8.1 km from the Burj Khalifa.
      Crowne Plaza Dubai Festival City offers impeccable service and all the essential amenities to travelers. Keep up with all your communications easily with the hotel's free Wi-Fi. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Dubai. Guests can enjoy free parking right at the hotel.
      Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Crowne Plaza Dubai Festival City thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
      For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
      Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
      Crowne Plaza Dubai Festival City also provides a hair dryer and bathrobes in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


      Dining and things to do

      Every day at Crowne Plaza Dubai Festival City begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Crowne Plaza Dubai Festival City is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
      A memorable night with your travel companions can be had without going far, at the hotel's bar. For the ultimate convenience, you can even have groceries delivered to your room at Crowne Plaza Dubai Festival City, with their exclusive service.
      Crowne Plaza Dubai Festival City offers wonderful recreational facilities for guests to enjoy. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the hot tub and steam room. Spend some time relaxing at the hotel's pool.
      Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


      Around the property

      Experience Dubai like a true local. Don't forget to stop by The Dubai Fountain located 8.1 km away, where everyone who visits Dubai wants to have their photo taken. Never forget your time in Dubai with a special gift or trinket from The Dubai Mall just 7.5 km away.

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      Amenities and facilities
      Excellent
      Facilities

      8.8

      Most talked about facilities

      Breakfast

      11 mentions

      Housekeeping

      10 mentions

      Food & Dining

      4 mentions

      Swimming Pool

      4 mentions

      Languages spoken

      • English
      • Arabic
      • Filipino
      • French
      • Hindi
      • Italian
      • Portuguese
      • Romanian
      • Spanish
      • Turkish

      Accessibility

      • Wheelchair accessible

      Internet access

      • Complimentary WIFi in all rooms
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Exercise area
      • Garden
      • Hot tub
      • On-site entertainment
      • Pool with view
      • Sauna
      • Spa
      • Steam room
      • Swimming pool [outdoor]
      • Ticket services
      • Tours

      Cleanliness and safety

      • Anti-viral cleaning products
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hotel room service app
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Coffee shop
      • Grocery delivery
      • Happy hour
      • Kitchen
      • Poolside bar
      • Restaurant [halal]
      • Restaurants
      • Room service

      Services and conveniences

      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Currency conversion service
      • Daily cleaning
      • Disabled facilities
      • Doorman
      • Dry cleaning
      • Elevator
      • Food delivery
      • Gift/souvenir shop
      • Grooming service
      • Hair salon
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Shops
      • Smoke-free property
      • Smoking area
      • Terrace

      For the kids

      • Babysitting service
      • Family room
      • Kids meal
      • Swimming pool [kids]

      Land sports

      • Golf course (within 3 km)

      Access

      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms

      Getting around

      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Rental car
      • Shuttle service
      • Transport to airport
      • Valet parking

      Available in all rooms

      • A/C
      • Alarm clock
      • Bathrobes
      • Bathtub
      • Carpeting
      • Closet
      • Coffee/tea machine
      • Complimentary drinking water
      • Desk
      • DVD/CD player
      • Extra long bed
      • Fire extinguisher
      • Hair dryer
      • Hand sanitizer
      • Heating
      • Interconnecting room(s) available
      • Iron and ironing board
      • Linens
      • Lock box in room
      • Mini bar
      • Non-smoking
      • Phone
      • Private bathroom
      • Radio
      • Safety/security feature
      • Satellite/cable channels
      • Seating area
      • Shower
      • Sleep comfort items
      • Slippers
      • Smoke alarm
      • Soundproofing
      • Tile/marble flooring
      • Toiletries
      • Towels
      • Wake up call
      Food and dining
      Breakfast options
      • Buffet
      Restaurants on site

      Zaytoun

      • Cuisine: Mediterranean, Middle Eastern

      Belgian Cafe

      • Cuisine: Belgian

      Skyline Lounge

      • Cuisine: International
      Location
      Umm Ramool Rd., Dubai Festival City, Dubai, United Arab Emirates,
      Excellent
      Location

      9

      Airports

      • Dubai International Airport (DXB)
        3.6 km
      • Sharjah International Airport (SHJ)
        20.4 km 33 min drive

      Public transportation

      • Creek
        1.2 km
      • Creek Metro Station
        1.2 km 9 min drive

      Hospital or clinic

      • institute of Medical Aesthetic
        2.6 km

      Shopping

      • The Dubai Mall
        7.6 km

      Convenience store

      • Alldays
        1.8 km 9 min drive

      Cash withdrawal

      • ATM on-site
      What's nearby

      Popular landmarks

      • Dubai Creek
        7.0 km
      • The Dubai Mall
        7.6 km
      • Dubai Aquarium & Underwater Zoo
        7.7 km
      • The Dubai Fountain
        8.1 km
      • Burj Khalifa
        8.1 km
      • Wild Wadi Waterpark
        18.7 km
      • Burj Al Arab
        18.9 km
      • Ski Dubai
        19.3 km
      • Dubai Miracle Garden
        21.1 km
      • Atlantis Aquaventure Waterpark
        25.1 km

      Nearby landmarks

      • Dubai Festival City
        300 m
      • Dubai Festival City Mall
        310 m
      • Fitness First (Festival City)
        330 m
      • Converse
        330 m
      • Marc by Marc Jacobs
        330 m
      • Paul & Joe
        330 m
      • Toys-R-Us
        330 m
      • Vintage 55
        340 m
      • Festival City Shopping Mall
        410 m
      • Festival Waterfront Center
        490 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds vary by room. Please check each room's capacity for details.

      All children are welcome.

      Infant 0-5 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 6-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • The hotel can arrange limousine to collect you from Dubai International Airport. Please inform the hotel in advance.
      • When booking 6 or more rooms, special policies may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out until12:00

      Getting around

      • Airport transfer fee200 AED

      Extras

      • Breakfast charge (unless included in room price)112 AED

      The property

      • Non-smoking rooms/floorsno
      • Number of bars/lounges1
      • Number of floors19
      • Number of restaurants3
      • Number of rooms 316
      • Room voltage220
      • Year property opened2006

      Reviews of Crowne Plaza Dubai Festival City from real guests

      Provided by verified guests of Agoda
      8.8
      /
      10
      Cleanliness9.1
      Facilities8.8
      Location9.0
      Room comfort and quality9.0
      Service9.0
      Value for money8.4
      High score for Dubai
      Rating
      9+ Exceptional (106)
      8-9 Excellent (58)
      7-8 Very Good (32)
      6-7 Good (13)
      <6 Below Expectation (16)
      Time of the year
      Mar - May (35)
      Jun - Aug (80)
      Sep - Nov (42)
      Dec - Feb (68)
      All guests (370)
      All room types
      All languages

      Show reviews that mention 

      Showing 225 verified guest comments
      12345
      9.7
      Exceptional
      PETER from United Kingdom
      Couple
      Standard Room
      Stayed 2 nights in February 2013

      Excellent service ”

      Belgian Cafe Terrace overlooking Creek, Its close proximaty to the Festival Mal and concert event arena.

      We stayed at the Crown Plaza due to attending a concert at the Festival event centre. It was a good choice as it it connected to its sister hotel, The Intercontinental which then leads into the Festival Mal. We had a superior room overlooking the Creek which has lovely views of the Dubai Skyline.The Belgian Cafe with its numerous Belgian beers is a nice venue to have a snack on the terrace.

      Reviewed February 26, 2013

      See room deals

      9.0
      Exceptional
      reena from United Kingdom
      Business traveler
      Stayed 2 nights in January 2011

      Fantastic location with great services”

      Excellent facilities

      i find the facilities and services at the crown plaza festival city wide and fully encompassing. my business needs are taken care of, with great interlinks to main highways to the business district. equally very local to airport therefore no excess driving required. the rooms are comfortable and great source of lighting. it is peaceful and well kitted out for all travellers. the hotel staff are absolutely fantastic, helping wherever needed.

      Reviewed January 31, 2011

      See room deals

      10.0
      Exceptional
      zahraa from Kuwait
      Couple
      Stayed 3 nights in March 2010

      I enjoyed to stay at the hotel”

      Excellent location of the hotel
      I did not see a weakness in the hotel

      I enjoyed a lot during my stay at the Crowne Plaza Festival City - The location of the hotel is very good and next to the mall - friendly staff - fast delivery - good service - when I arrived at 11 am in the room were giving me very quickly and easily -- And the prices are very suitable for compared to service the hotel's cleanliness And thanks to agoda

      Reviewed April 01, 2010

      See room deals

      9.0
      Exceptional
      Michael from Australia
      Couple
      Stayed 8 nights in February 2012

      Great Hotel located in Festival City”

      Great rooms, pool, and amenities!!

      the crowne is conveniently located in festival city which is a taxi ride away from nearly everything but has its own shopping mall (which the hotel is attached to) that has many great eating spots and everything you would expect from a big shopping complex (cinema etc). our room was large, comfortable and immaculately clean. the bathroom was big and shower and bath fantastic. we did not dine here but did so at the intercontinental (attached to the crowne) which was always so satisfying and delicious. staff are friendly, especially the house keeping staff. we would absolutely recommend this hotel.

      Reviewed February 17, 2012

      See room deals

      10.0
      Exceptional
      Elizabeth from United Kingdom
      Family with teens
      Standard Room
      Stayed 2 nights in August 2016

      We were thoroughly looked after at the Crowne Plaza. The service was excellent, in fact First C.”

      The staff, location, food, general service was excellent. Even our room was so comfortable with amazing views. The meals we had were great value for money, with complimentary drinks throughout. We thoroughly enjoyed our stay. Would definitely recommend Crowne Plaza Festival Bay and would certainly return back.

      Reviewed August 31, 2016

      See room deals

      10.0
      Exceptional
      Rungsan from Thailand
      Business traveler
      Stayed 1 night in August 2010

      good hotel”

      good value for the money; the room is clean and well equipted more than one would expected.
      none

      The creek view was very nice and well decor. This was the second time staying at the premises. The Crown Plaza is highly recommend for any one visiting Dubai. The shopping mall is located next to the hotel and we could buy all things we wanted. The restaurant outlets gave us variety food.

      Reviewed August 18, 2010

      See room deals

      9.0
      Exceptional
      Michael from United States
      Couple
      1 King Bed Standard Waterfront View
      Stayed 4 nights in December 2015

      Christmas Cheer”

      Hospitality, cleanliness, comfort

      My wife and I enjoyed our 5 day stay for Christmas Vacation. The Hotel offers a great breakfast buffet to start off your day. The Belgium Bar / Grill had delicious seafood and beer. Eating on the terrace overlooking the Dubai Creek with the Burj Khalifa in the background was amazing. The festival city mall is within a short walk. Negative: no dance club / or live music

      Reviewed December 30, 2015

      See room deals

      8.7
      Excellent
      Mahmood from Saudi Arabia
      Solo traveler
      Stayed 3 nights in June 2011

      Nice hotel , great location & big room . ”

      Very near from Festival city around 3 mins only .

      it was a good stay for me at the crowne plaza festival hotel . the mall is very near , and you can find alots of good resturants , also the view was cool . i would give 10/10 , but because the breakfast was not that very good , so i give 8/10 .

      Reviewed June 19, 2011

      See room deals

      9.0
      Exceptional
      Mahmood from Saudi Arabia
      Business traveler
      Stayed 3 nights in June 2011

      Nice hotel , great location & big room . ”

      Very near from Festival city around 3 mins only .

      It was a good stay for me at the Crowne Plaza Festival Hotel . the mall is very near , and you can find alots of good Restaurants , also the view was cool .

      Reviewed June 19, 2011

      See room deals

      9.7
      Exceptional
      Rustum from United Kingdom
      Solo traveler
      Stayed 1 night in February 2012

      Great view!”

      great design, good breakfast, amazing views

      I asked for and was kindly upgraded to a room with a view. And, what a view - looking right across the Dubai creek - amazing at sunset. The hotel was excellent - efficient check-in, bright, modern rooms, an extensive choice at breakfast and you can walk through to the Festival centre mall. What more can you ask for.

      Reviewed February 13, 2012

      See room deals

      9.0
      Exceptional
      Jaume from Spain
      Business traveler
      Stayed 5 nights in September 2011

      Good auality and good service”

      The service was very good, good quality

      The hotel is well located not far from either the airport and Dubai city, the service was good, nice room, the restaurant was good as well, it has also swimming pool and garden, but, it is so extremely hot there, so you will spend most of the time inside a place with AC. The hotel is connected to the intercontinental, you can go through the hotel and visit a nice shopping mall, full of restaurants and any type of shopping, from first brands to even an IKEA inside, we used the business centre and was good, you can order some drinks and it is not that expensive, overall it was ok, I was there on business so I did not spend much time there, but really satisfied.

      Reviewed September 19, 2011

      See room deals

      9.3
      Exceptional
      Manish from Mauritius
      Business traveler
      Stayed 2 nights in November 2012

      Modern hotel with clean and nice rooms”

      5 mins walk from shopping centre (dfc)

      Got a corner room, with a nice view of the bay. 5 mins walking distance from Dubai festival city shopping centre... and from conference centre

      Reviewed December 28, 2012

      See room deals

      9.7
      Exceptional
      Marwan from Oman
      Business traveler
      1 King Bed Standard
      Stayed 1 night in January 2014

      Enjoying”

      River view, shopping mall, clean.

      Very nice hotel and good location, next to Dubai festival shopping mall. Very good and fast internet connection and a great warm welcome at the beginning and during the whole stay. The service is great, I was totally satisfied with my stay. I would recommend it to friends.

      Reviewed January 28, 2014

      See room deals

      8.8
      Excellent
      MOUAAZ from Saudi Arabia
      Group
      1 King Bed Standard Waterfront View
      Stayed 3 nights in January 2020

      Excellent”

      The hotel from outside is excellent. Also, the area (Festival City) is wonderful. However, there are two fundamental problems in the rooms: 1. All king-bed rooms have water hose in the bathroom, while all twin-bed rooms do not. I do not understand the logic behind this design. 2. In the twin-bed room, the bathroom glass wall cannot be fully blocked with the available blinds. This is not suitable for any two guests other than spouses.

      Reviewed January 19, 2020

      See room deals

      9.3
      Exceptional
      Clare from United Kingdom
      Couple
      Stayed 1 night in January 2013

      Great location ”

      lovely pool, great position neat to mall

      Hotel all you would expect from better end of hotels available in Dubai and perfect for a city break! Rooms clean and luxurious feel with big bath tubs and well stocked mini bar. Staff friendly, polite and helpful and provided lots of extra towels by pool on request as bit chilly after early morning dip. Hotel location perfect next to Mall and great walks along promenade. Also recommend visit to nearby Jamie Oliver's restaurant! Lovely stay!

      Reviewed January 29, 2013

      See room deals

      9.0
      Exceptional
      Ahmed from Oman
      Family with young children
      Stayed 2 nights in July 2010

      i loved the location”

      attached to shopping mall, food shops, , , ,
      hotel resturants are expenisve

      the hotel is attached to its sister hotel InterCon with a shared walking access to festival city shopping mall. It is worth to stay in this hotel especially if u have big group or children as the access to the mall gives u the peace of not driving nor looking for parking as the hotel provide it for free. Make sure you go the Ikea and must try the Supper Steak house. Try the ribs

      Reviewed July 14, 2010

      See room deals

      7.7
      Very good
      Cameron from Canada
      Couple
      Stayed 1 night in October 2010

      Great room, good service. Not cheap though!”

      Big bathrooms, good bed, fast response to problems, great outdoor breakfast location beside the pool

      We had a good 1 day stay in this hotel. As Dubai is really hot, it was nice that this hotel is connected to the Festival City mall next door. You can walk indoors the whole way and find restaurants, shopping etc. We had a corner room facing away from the creek. It was bigger than average in Dubai. Most of what you would expect in a 5 star hotel. ipod deck, dvd player, flat screen tv, big bathtub. Service was good too, very proactive. All in all a good stay.

      Reviewed October 07, 2010

      See room deals

      9.0
      Exceptional
      MAHFUDZ from Malaysia
      Family with young children
      1 King Bed Standard Waterfront View
      Stayed 4 nights in January 2014

      A very nice hotel to stay”

      friendly staffs, sofisticated facilities and very near to shopping mall

      The hotel is very nice, sofisticated and beautiful interior. It is very clean. The staffs are friendly. It is near with conference venue and shopping mall (festival city Mall and Ikea). The surrounding scenery was also beautiful. However the hotel is very expensive as compared to other country.

      Reviewed October 08, 2014

      See room deals

      10.0
      Exceptional
      Michele from United States
      Business traveler
      Stayed 4 nights in October 2012

      A wonderful home away from home”

      the service was awesome and the room was meticulously clean

      The Crowne Plaza offered the best hotel experience that I have ever had in any country in which I have stayed. The service was over the top and my every need was anticipated.

      Reviewed October 23, 2012

      See room deals

      8.7
      Excellent
      Mohamed from South Africa
      Solo traveler
      1 King Bed Standard Waterfront View
      Stayed 3 nights in December 2013

      Comfortable convenience ”

      Proximity to airport; friendly staff; creek view

      I required a hotel that was comfortable, located close to the airport, yet near shopping areas. The Crowne Plaza was the perfect answer! The staff was very friendly. The breakfast is good but a bit expensive.

      Reviewed December 16, 2013

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