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Crowne Plaza Dubai
Crowne Plaza Dubai
Crowne Plaza Dubai
Crowne Plaza Dubai
Crowne Plaza Dubai
Crowne Plaza Dubai
Crowne Plaza Dubai

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7.4

Very good

4,843 reviews

4,843 reviews

Housekeeping10
Breakfast9
View4
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Fibber Magee’s

50 m

Boulevard Dubai

270 m

Cuadro Fine Art Gallery

270 m

Sheikh Zayed Road

270 m

The Wall

350 m

Popular landmarks
The Dubai Mall

2.4 km

Dubai Aquarium & Underwater Zoo

2.6 km

Burj Khalifa

2.6 km

The Dubai Fountain

2.8 km

Dubai Creek

5.3 km

Closest landmarks
Crown Plaza Public Parking

140 m

Blue Tower Parking

210 m

Al Zahra Medical Centre

330 m

1847 Salon

360 m

Boutique 1

410 m

Crowne Plaza Dubai

Sheikh Zayed Al Nahyan Road, Sheikh Zayed Road, Dubai, United Arab Emirates, - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Sheikh Zayed Road, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

320 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

Currency exchange

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Hot tub

Golf course [on-site]

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money7.7
Distance to city center4.6 km
Location rating8.8
Nearest airportDubai International Airport (DXB)
Distance to airport9.3 km

Rooms available at Crowne Plaza Dubai

Very good
Room comfort & quality

7.8

Premium Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds or 1 double b...
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1 King Bed Junior Suite
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
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2 Bedroom Apartment
...
  • Room size: 25 m²/269 ft²
  • Kitchenette
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1 King Standard Lounge Accessible Smoking
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 single bed
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Superior Deluxe King Bed Smoking
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
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Standard Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 single beds or 1 double b...
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1 King Bed Standard City View
...
  • Room size: 29 m²/312 ft²
  • Separate shower/bathtub
  • 1 king bed
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King Bed Family Room Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Kitchenette
  • 1 king bed
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Crowne Suite With Club Lounge Accessible Non-Smoking
...
  • Room size: 90 m²/969 ft²
  • City view
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Royal Suite
...
  • Room size: 250 m²/2691 ft²
  • City view
  • 1 king bed & 1 king bed & 1...
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Frequently asked questions

Does Crowne Plaza Dubai have a hot tub?

A hot tub is one of the facilities available at Crowne Plaza Dubai.

What time is check-in and check-out at Crowne Plaza Dubai?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crowne Plaza Dubai?

Crowne Plaza Dubai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Crowne Plaza Dubai also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Crowne Plaza Dubai has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Crowne Plaza Dubai?

Start your mornings right, with the continental and buffet breakfast options offered at Crowne Plaza Dubai. Halal breakfast is available for guests. Adults can enjoy breakfast offered with an additional charge of 125 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Crowne Plaza Dubai?

Crowne Plaza Dubai features on-site restaurants for your dining convenience. Meals served include breakfast and dinner. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte during opening hours. Light meal like soup and desserts are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Crowne Plaza Dubai?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at Crowne Plaza Dubai. Small or intimate events like entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Crowne Plaza Dubai?

On-site venues and convenient event services make Crowne Plaza Dubai an ideal choice for hosting events such as conferences and meetings. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Crowne Plaza Dubai?

Crowne Plaza Dubai is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Crowne Plaza Dubai?

Restaurants including Trader Vic's, Al Fresco Italian Restaurant and Cappuccino's are popular in Crowne Plaza Dubai’s neighborhood which is known as Sheikh Zayed Road.

What popular shopping places are close to Crowne Plaza Dubai?

Shopping options in Crowne Plaza Dubai’s Sheikh Zayed Road neighborhood include City Walk, Boulevard Dubai and Cuadro Fine Art Gallery.

What are popular attractions near Crowne Plaza Dubai?

Guests at Crowne Plaza Dubai can easily visit Al Satwa Park 3, Mattel Play! Town Dubai and Dubai Smart Police Station located in the Sheikh Zayed Road area.

What popular natural sightseeing spots are close to Crowne Plaza Dubai?

Crowne Plaza Dubai’s nearby natural sights include Colored waterfall located in the same Sheikh Zayed Road area.

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Explore the neighborhood

What people love about Crowne Plaza Dubai

  • 10

    Exceptional
    Staff 

    "My stay at crowne plaza was really good the location is ideal, the staff is polite and helpful"

    Syed

    |

    September 5, 2022

  • 10

    Exceptional
    Location

    "Excellent location."

    Ashdin

    |

    September 5, 2022

  • 10

    Exceptional

    "Will give you the best stay experience in Dubai at a very reasonable price."

    Adel

    |

    August 24, 2022

Overall rating:

8.1

Excellent
526 reviews
Cleanliness
8.2
Facilities
7.9
Location
8.8
Read all reviews >
What travelers say they love:
Staff is helpful and breakfast was quite extensive.
Ashish from United Arab Emirates
Family with young children
More about Crowne Plaza Dubai

More about Crowne Plaza Dubai

Crowne Plaza Dubai

See the best of Dubai with a stay at Crowne Plaza Dubai, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Looking for lots of choices? Crowne Plaza Dubai spoils you for choices in activities, with its convenient location just 2.6 km from the Burj Khalifa.
The range of services provided by Crowne Plaza Dubai ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Dubai.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel.
Guestrooms at Crowne Plaza Dubai are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Crowne Plaza Dubai include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Crowne Plaza Dubai has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's bar and nightclub. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Crowne Plaza Dubai promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the hot tub, salon and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the tennis court and golf course on site in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

This is your chance to explore all that Dubai has to offer. Pose in front of The Dubai Fountain located 2.8 km away, and you can always show your friends the time you went to Dubai. Whatever you may be looking to buy on your trip to Dubai, chances are you'll find it at The Dubai Mall located 2.3 km away.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Breakfast

13 mentions

Internet

9 mentions

Housekeeping

7 mentions

Food & Dining

6 mentions

Languages spoken

  • English
  • Arabic
  • Czech
  • Dutch
  • German
  • Hindi
  • Nepali
  • Russian
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Kids safety features
  • Swimming pool [kids]

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Ironing facilities
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Continental
  • Halal
  • Vegetarian
  • Buffet
Restaurants on site

Trader Vics

  • Cuisine: International

Al Fresco

  • Cuisine: Italian

Sakura

  • Cuisine: Japanese

Harvesters Pub

  • Cuisine: British

Cappuccinos

  • No additional information available

Al Tannour

  • Cuisine: Middle Eastern

Al Dana

  • Cuisine: International
  • Menu: Buffet
Location
Sheikh Zayed Al Nahyan Road, Sheikh Zayed Road, Dubai, United Arab Emirates,
Excellent
Location

8.8

Airports

  • Dubai International Airport (DXB)
    9.3 km 29 min drive
  • Sharjah International Airport (SHJ)
    26.6 km 39 min drive

Public transportation

  • Emirates Towers Metro Station
    320 m 11 min walk
  • World Trade Center Metro Station
    670 m 16 min walk

Hospital or clinic

  • Al Zahra Medical Centre
    330 m 4 min walk

Shopping

  • The Dubai Mall
    2.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • The Dubai Mall
    2.4 km
  • Dubai Aquarium & Underwater Zoo
    2.6 km
  • Burj Khalifa
    2.6 km
  • The Dubai Fountain
    2.8 km
  • Dubai Creek
    5.3 km
  • Wild Wadi Waterpark
    12.9 km
  • Burj Al Arab
    13.0 km
  • Ski Dubai
    14.2 km
  • Dubai Miracle Garden
    18.2 km
  • Atlantis Aquaventure Waterpark
    18.8 km

Nearby landmarks

  • Fibber Magee’s
    50 m
  • Crown Plaza Public Parking
    140 m
  • Blue Tower Parking
    210 m
  • Boulevard Dubai
    270 m
  • Cuadro Fine Art Gallery
    270 m
  • Sheikh Zayed Road
    270 m
  • Emirates Towers Metro Station
    320 m
  • Al Zahra Medical Centre
    330 m
  • The Wall
    350 m
  • 1847 Salon
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • To comply with religious law, UAE hotels may require that couples sharing a room present a marriage certificate upon check-in. To prevent any problems, it is suggested that you bring along a copy of your marriage certificate.
  • Customers who book from March 31, 2014 and onwards will be charged for Tourism Dirham fee of AED 20 per bedroom per night by the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee200 AED
  • Distance from city center4.6 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)125 AED

The property

  • Local Tax ID/ Rental License100052001300003
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges4
  • Number of floors23
  • Number of restaurants13
  • Number of rooms 355
  • Year property opened1994
Property announcements

Please note that in case of early departure, the guest will be charged AED 500. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Crowne Plaza Dubai from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.2
Facilities7.9
Location8.8
Room comfort and quality7.8
Service8.1
Value for money7.7
High score for Dubai
Rating
9+ Exceptional (106)
8-9 Excellent (53)
7-8 Very Good (52)
6-7 Good (28)
<6 Below Expectation (42)
Time of the year
Mar - May (79)
Jun - Aug (76)
Sep - Nov (78)
Dec - Feb (48)
All guests (526)
All room types
All languages

Show reviews that mention 

Showing 281 verified guest comments
12345
10.0
Exceptional
Adil from United Arab Emirates
Couple
1 King Bed Standard City View
Stayed 1 night in June 2020

Courteous Staff”

Very humble, courteous and gentle staff. Each and every staf right from the reception to the room service to the manager, each and everyone are soft spoken, very courteous and gentle. They care for their guest and greet us with genuine humbleness. The manager Trishna Rai is so compassionate and benevolent. Rooms are spacious hygienic and clean. No noise disturbance. Bathroom are state of art with clean bath tub and modern showers. Located in the heart of city on Sheikh Zayed Road. It is one of the most prominent landmark in Dubai.

Reviewed June 09, 2020

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10.0
Exceptional
Trina from Philippines
Couple
Standard Room
Stayed 1 night in July 2022

Worth of staying here! 🌟🌟🌟”

This was our last stay in Dubai and we spent is with Crowne Plaza Hotel! We can't forget the guy from the front desk area named Dhiraj Singh! He made sure that our stay in the hotel will be memorable and worth it! 🙌🌟 He showed kindness to the guests and he is so accomodating with our requests! 🌟🌟🌟 Keep it up Sir! Hotel needs staffs like you! 🙏 The room is cozy and comfy with future of the museum view! 🥰 Breakfast is excellent as well.. 😃 If you want to have a memorable and worth it stay in Dubai, count Crowne Plaza Hotel in your list! My heart is full! ❤️

Reviewed July 09, 2022

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10.0
Exceptional
Nasser from Oman
Couple
1 King Bed Junior Suite
Stayed 2 nights in September 2019

Great hotel great location very good staff”

Enjoyed staying with Crown Plaza Dubai shaikh zaid road, the rooms are spacious large rooms very clean, very good friendly staff, great location next to the metro station just next to hotels door around the hotel lot of restaurants and stores Crown Plaza Dubai in the heart of Dubai city around shopping malls like Dubai mall Burj Khalifa.

Reviewed October 08, 2019

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Dear Mr. Nasser, Thank you for choosing Crowne Plaza® Dubai and for sharing a review. We are delighted that you had a comfortable overall stay. Thank you for your recommendation and we hope to welcome you back again soon. Sincerely, Nidal Mwaffack Assistant Front Office Manager, Crowne Plaza® Dubai

Responded October 12, 2019
Crowne Plaza Dubai
10.0
Exceptional
Krishnan from India
Business traveler
Standard Room
Stayed 2 nights in April 2022

stay at crowne plaza”

we arrived at the hotel midnight . the checkin got over in 5 minutes due to the excellent staff there. the breakfast spread was very good with good number of indian cuisine included. the room was very clean and large. the bath room was also great. overall wonderfull stay.

Reviewed April 06, 2022

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10.0
Exceptional
Katherine from United Arab Emirates
Family with young children
Standard Room
Stayed 2 nights in June 2022

Excellent choice! ”

Went to celebrate our child's birthday! Had complimentary cake with dedication from Front Desk Supervisor Shaik which delighted our celebrant more! Thank you for going above and beyond, Mr. Shaik! Also got our celebrant's request of Museum of the Future front view 🙏. Thank you so much!

Reviewed June 07, 2022

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10.0
Exceptional
Vakayil from Papua New Guinea
Family with teens
Standard Room
Stayed 3 nights in February 2022

Exceptional”

Crowne plaza stay was fantastic. We got an upgrade to executive and really enjoyed the stay. We stayed only three days otherwise we would have booked more seven days since we already booked other hotels in advance. Thanks for the staff who had upgraded our booking and God Bless him.

Reviewed February 26, 2022

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Dear Vakayil Thank you for choosing to stay with us at Crowne Plaza Dubai. I am delighted to read that your stay was memorable. I hope you will give us the pleasure of welcoming you back soon. Best regards Reema Baroudi Director of PR & Communicaitons

Responded February 28, 2022
Crowne Plaza Dubai
10.0
Exceptional
Rodel from Philippines
Group
Standard Room
Stayed 1 night in September 2019

Best Breakfast Option in Dubai and Amazing Branch Manager”

They have best breakfast offering, not to mention pork bacon! We love the stay at Sheik Zayed branch and their branch manager is the best!

Reviewed September 04, 2019

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Dear Rodel, Thank you for choosing Crowne Plaza® Dubai and for sharing a review. We are delighted that you had a comfortable overall stay. Thank you for your recommendation and we hope to welcome you back again soon. Sincerely, Trishna Rai Assistant Guest Services Manager, Crowne Plaza® Dubai

Responded September 05, 2019
Crowne Plaza Dubai
10.0
Exceptional
Intissar from United Arab Emirates
Solo traveler
Superior Deluxe King Bed Smoking
Stayed 1 night in March 2021

Staff ”

The staff at the crowne plaza were amazing, professional, friendly and helpful in particular carmela who was incredibly helpful and super friendly. I highly recommend this hotel for those that appreciate great service.

Reviewed March 18, 2021

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9.6
Exceptional
Joji from United Arab Emirates
Group
1 King Bed Standard City View
Stayed 1 night in August 2020

Exceptional”

I’d just like to say kudos to everyone. From check in to check out, I was very pleased with how friendly the staff are. Don’t mind the other matters, I’m recommending this hotel for its employees. Exceptional service especially the sweet ladies from the reception. The one who personally assisted me was Asmita but not sure if I remember her name correctly. I went hotel hopping for a week and Crowne Plaze was my third and last stop. Never left any reviews with the other hotels but this hotel deserves one.

Reviewed August 09, 2020

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9.6
Exceptional
Azhar from Saudi Arabia
Family with teens
1 King Junior Suite Smoking Sofa Bed
Stayed 4 nights in January 2020

Refreshing Stay in Crown Plaza!”

First of all, this hotel deserved every single penny I paid; high in class treatment, services and facilities. The breakfast was very delicious and with great variety. I have also used the SPA services and enjoyed the professional massages. The therapists were very excellent. This is one of the amazing stays in Dubai. Thank you for everything.

Reviewed February 05, 2020

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Dear Azhar, Thank you so much for taking the time to rate us and for recognizing the efforts of our team at Crowne Plaza® Dubai. We are delighted that you had an excellent overall experience with us. We will ensure to share this great feedback with the relevant teams. We strive to deliver exemplary guest experiences every day. We look forward to welcoming you back soon. Sincerely, Khaled Zaki, Area General Manager

Responded February 18, 2020
Crowne Plaza Dubai
10.0
Exceptional
DILEEP from United Arab Emirates
Solo traveler
Standard Room
Stayed 1 night in November 2019

Exceptional”

Very courteous staff who brighten the day for you with their radiating smiles and ever-willingness to help customers.

Reviewed November 11, 2019

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Dear DILEEP, Thank you for choosing Crowne Plaza® Dubai and for sharing a review. We are delighted that you had a comfortable overall stay. Thank you for your recommendation and we hope to welcome you back again soon. Sincerely, Khaled Zaki Area General Manager Crowne Plaza Dubai Crowne Plaza Abu Dhabi Holiday Inn Abu Dhabi Downtown

Responded November 11, 2019
Crowne Plaza Dubai
9.6
Exceptional
shameer from Bahrain
Solo traveler
1 King Bed Standard City View
Stayed 3 nights in April 2021

Exceptional”

Value for money - check Friendly staff who go out off their way to make you comfortable - check Once the swimming pool renovation is complete, would be a must stay if you're planning on being around DIFC. Will certainly come back in the future.

Reviewed May 05, 2021

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10.0
Exceptional
Karissa from United Arab Emirates
Couple
Standard Room
Stayed 1 night in April 2022

Best view and Best Package ever!”

Love it i hope we get more promo next time i enjoy a lot here

Reviewed May 05, 2022

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8.8
Excellent
marites from United Arab Emirates
Group
King Bed Family Room Non-Smoking
Stayed 2 nights in July 2021

nice hotel hotel with good location!”

we stayed for 2 nights during the eid adha and hotel was too busy and crowded both during check-in and breakfast time which we do understand but what we do not get it is there were no proper communication/coordination between hotel staff as were given a room,a junior suite room which was entirely under construction.we were shocked when we opened the room...totally mess!When we went back to the same staff who gave us the key she has no idea by asking me what is wrong with the room?we stayed in 3 IHG hotels in dubai the previous months and few other hotels abroad but this is the first time we encounter such disappointment from the reception.it is not my nature to give bad hotel reviews but this is just to call the attention of the reception staff so it won't happened again to other guest.they fixed the issue for like half an hour and we were given a 1 bedroom suite with an excellent view of the museum of the future for compensation maybe and for that we appreciate the gestures.Thank you once again for the room upgrade!Special mention to the housekeeping staff in the 16th floor Mr.Manikadan (i hope we got/spelled your name correctly)for the excellent service and for being nice.Pool is too small and crowded but with excellent city view.Inspite of the initial trouble we had,we could say that we made special memories with crown plaza trade center dubai.

Reviewed August 02, 2021

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9.6
Exceptional
Muhammad from United Arab Emirates
Couple
Premium Room
Stayed 1 night in September 2019

Excellent service at the lounge”

We are thankful for all the staff in the lounge . You guys are amazing special mention to Ms.Sherryl. So far the most friendly and accommodating lounge service we’ve experienced.

Reviewed September 27, 2019

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Dear Mr. Muhammad, Thank you for choosing Crowne Plaza® Dubai and for sharing a review. We are delighted that you had a comfortable overall stay. Thank you for your recommendation and we hope to welcome you back again soon. Sincerely, Nidal Mwaffack Assistant Front Office Manager, Crowne Plaza® Dubai

Responded October 12, 2019
Crowne Plaza Dubai
10.0
Exceptional
Fartun from Australia
Family with young children
Standard Room
Stayed 1 night in April 2022

Exceptional”

My stay was amazing, thanks to Mohamud Saleh he was a great help.

Reviewed May 01, 2022

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9.6
Exceptional
Ashish from United Arab Emirates
Family with young children
1 King Bed Junior Suite
Stayed 2 nights in April 2022

Exceptional”

We were upgraded to Executive Suite during our stay and we loved it. The room is little dated but amenities are good. Staff is helpful and breakfast was quite extensive.

Reviewed May 03, 2022

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9.6
Exceptional
Sheikh from Pakistan
Family with young children
King Bed Family Room Non-Smoking
Stayed 6 nights in December 2019

Very good”

Location food cleanliness, staff every thing was very good.

Reviewed January 05, 2020

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Dear Sheikh, Thank you for taking the time to rate your stay at Crowne Plaza® Dubai and for sharing your valued reviews. We are delighted that you had an excellent overall experience with us. We strive to deliver exemplary guest experiences every day and truly look forward to welcoming you back soon. Sincerely, Khaled Zaki, Area General Manager

Responded February 18, 2020
Crowne Plaza Dubai
9.6
Exceptional
SUDIPTA from India
Couple
Standard Room
Stayed 7 nights in May 2022

Excellent ”

Excellent service. Very efficient & helpful staff, Mussharaf of front office is outstanding. Keep up the good work.

Reviewed May 13, 2022

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10.0
Exceptional
mazuba from United Arab Emirates
Family with young children
Standard Room
Stayed 2 nights in November 2021

Exceptional”

Convenient location. Excellent facilities. Value for money

Reviewed November 17, 2021

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