Good 6.5
Based on 6 reviews

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About Crowne Plaza Hangzhou Xanadu Resort

Description

Featuring a wellness and fitness centre with an indoor pool, the Crowne Plaza Hangzhou Xanadu Resort is located on the shores of the Xianghu Lake. It also offers 2 restaurants and a business lounge. Free WiFi is available in all areas and scheduled free shuttle bus to Xianghu Subway Station is provided. Rooms and suites at the Crowne Plaza Hangzhou include free wired internet access. They all have a flat-screen satellite TV and a small fridge. Their en suite bathrooms come with bathrobes and sleepers. The Zest Cafe Restaurant offers an international buffet, whilst the Taoyuan serves Cantonese and regional cuisine. Breakfast and afternoon tea are also available. Guests can enjoy the games room, where it is possible to play billiards, table tennis or mah-jong. After a busy day, the lobby bar offers the perfect spot to relax. Swans and peacocks can be found at the property. There is also a farm where activities are held. The West Lake and the railway station are 15 minutes’ drive from the property. Hangzhou Xiaoshan Airport is 25 minutes’ away by car and the hotel can arrange an airport shuttle upon request.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car

Things to do, ways to relax

  • Fitness center
  • Karaoke
  • Swimming pool [indoor]
  • Table tennis
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • German
  • Russian
  • Turkish
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Policies

Children at the Sofitel

The Sofitel does not charge children under 12 years of age if they are staying in a room occupied by parents and using the existing bedding. This is limited to one child per family, however, and additional fees will be charged should parents require a rollaway bed or cot.

For children 3 years and below, breakfast is complimentary. For children between the ages of 3 and 12 breakfast is charged but at a special children’s rate, while those above 12 years of age are charged the same rate as an adult.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Important notice

Guests are required to show a valid government-issued ID card or passport upon check-in.
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Verified traveler reviews

Agoda Reviews (6)

Filter by traveler type
Good
based on 6 reviews
  • Cleanliness 7.3
  • Facilities 8.0
  • Location 5.7
  • Room comfort and quality 6.0
  • Service 7.0
  • Value for money 6.3
  • Food and dining 5.5
Real guests. Trusted reviews. Powered byAgoda



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