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Very good7.1
Based on 34 reviews
Crowne Plaza Hotel Dallas Downtown
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Lobby
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7.1 Very good guest rating
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"The hotel was clean. The bed was soft. The pool was clean. O..."

BonnieUnited States
Interior view
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8.0 Very good location
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8.0Location
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Room choices
Quadruple Room
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  • 2 double beds
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Deluxe Room
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  • 2 double beds
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Club King Room with Balcony
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  • 1 super king bed
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Queen Room - Disability Access Roll in Shower
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  • 1 king bed
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Double Room with City View
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  • 1 double bed
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King Room
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  • 1 super king bed
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Double Room
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  • 2 double beds
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Queen Room - Disability Access Tub
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  • 1 double bed
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Standard Double Room
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  • 2 double beds or 1 super ki...
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Standard Accessible King Bed
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  • Non-smoking
  • 1 king bed
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Nearest essentials

Airports
  • 9 kilometers to
  • Dallas Love Field Airport (DAL)
  • 9 kilometers to
  • Southwest Airlines (WN)
Hospital or clinic
  • 1.6 kilometers to
  • MedSpring Urgent Care - Uptown Dallas
Pharmacy
  • 1.2 kilometers to
  • CVS Pharmacy
Convenience store
  • 200 meters to
  • 7 Eleven
Cash withdrawal
  • 30 meters to
  • ATM

More about Crowne Plaza Hotel Dallas Downtown

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Verified guest reviews

Agoda Reviews (34)
Booking.com Reviews (972)

4.5

Filter by guest type:
  • Cleanliness 7.0
  • Facilities 7.0
  • Location 8.0
  • Room comfort and quality 7.0
  • Service 7.2
  • Value for money 7.2
  • Cleanliness 7.1
  • Facilities 5.3
  • Location 8.0
  • Room comfort and quality 6.7
  • Service 7.1
  • Value for money 6.7
  • Cleanliness 7.2
  • Facilities 7.5
  • Location 7.7
  • Room comfort and quality 6.9
  • Service 7.2
  • Value for money 7.2
Very good
  • Cleanliness 7.6
  • Facilities 10.0
  • Location 7.6
  • Room comfort and quality 8.0
  • Service 8.4
  • Value for money 8.0
Very good
  • Cleanliness 7.0
  • Location 9.0
  • Room comfort and quality 7.0
  • Service 5.0
  • Value for money 9.0
  • Cleanliness 5.6
  • Location 8.8
  • Room comfort and quality 6.8
  • Service 6.8
  • Value for money 6.8
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Showing 31 verified guest comments
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6.4
Henry from Australia
Couple
Leisure King Bed
Stayed 3 nights in March 2017
Crowne Plaza has the name and reputation but...”
It was our first time in Dallas and we primarily came for the JFK tour. This hotel is around 30min drive from DFW Airport. The location is pretty good. A walk down left on Elm St, or Main St, will lead you to the financial district where there are a number of restaurants around. Seeing normal working people around gives a peace of mind because there are many loiterers, seedy people, and homeless people around. That really made our trip feel a bit uneasy even in day time. Never walk out once the sun goes down. If you step outside the hotel and turn right and walk down Elm St this will lead you to the school book depository. Never walk around the back of the hotel where there is a train station and a McDonalds. It's as if this area is the home for the seedy. If you're a tourist, these people will make you feel uncomfortable with their bad intentional looks. There are many day time muggings so that's what to look out for. The hotel room is very outdated. A musky smell all around too.
Reviewed March 23, 2017
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7.2
Uvaldo from United States
Couple
Leisure King Bed
Stayed 1 night in December 2016
Nice hotel in a not so nice location ”
Overall the hotel, room & cleanliness of hotel was good however the area around the hotel was not really good. Too many homeless people asking for handouts.
Reviewed December 30, 2016
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10.0
estelle from United Kingdom
Couple
Leisure King Bed
Stayed 4 nights in August 2016
Good hotel within walkable distance to main sight seeing locations”
Room a little tired but had coffee maker, fridge, safe, ironing board etc. Had view of rooftop pool, could sit quietly at night around pool to take in the city skyline. Breakfast okay, used business/ict room to print boarding cards off for free. A couple of people warned us it could be a little dodgy around the hotel but in the 3 nights we stayed there and walked up and down to Main street for meals/drinks we never experienced any problems.
Reviewed August 26, 2016
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10.0
Ileana from Australia
Solo traveler
Leisure King Bed
Stayed 5 nights in June 2016
excelent”
a lovely place to spend your holiday
Reviewed June 12, 2016
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6.4
Gerald from United States
Business traveler
Accessible Double Bed
Stayed 1 night in March 2016
Holiday Inn renamed”
I expected more from a Crowne Plaza brand. The room was not large, but comfortable and the wi-fi worked well. The bathroom was quite small (for a Crowne Plaza, but the tub shower worked very well.
Reviewed March 21, 2016
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7.0
Kianoush from Australia
Solo traveler
Standard
Stayed 3 nights in October 2014
I enjoyed my stay there!”
Nice and tidy, value for money
Reviewed November 03, 2014
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6.0
Alan from Australia
Business traveler
Standard
Stayed 2 nights in September 2014
Good hotel”
Location, clean, late check out
Reviewed September 29, 2014
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7.7
MIA from Australia
Group
Standard
Stayed 1 night in July 2014
CLOSE TO EVERYTHING IN DOWNTOWN”
Staff, easy check in, business centre
I stayed for 1 night with friends as we were in Dallas for a concert. The hotel was ages away from AT&T Stadium, but close to everything in downtown dallas, a few decent places to eat nearby, close to jfk memorial
Reviewed September 24, 2014
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7.7
Kelly from Australia
Solo traveler
Standard
Stayed 2 nights in September 2014
No sleep”
Location.
I didn't get any sleep because of rowdy guests. There was going in & out of rooms & screaming women. It went from about 1-4 AM.
Reviewed September 23, 2014
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6.0
Adam from New Zealand
Family with young children
Double with 2 Double Beds - Non-Smoking
Stayed 3 nights in July 2014
Cheap and cheerful”
Location, clean room, free shuttle
Stay was ok but restaurant was bad, no valet, no porter service and business centre no scanner
Reviewed July 27, 2014
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