Crowne Plaza Hotel Dallas Downtown
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1 Queen Bed Accessible Roll In Shower Non-Smoking Crowne Plaza Hotel Dallas Downtown
Lobby Crowne Plaza Hotel Dallas Downtown
Swimming pool [outdoor] Crowne Plaza Hotel Dallas Downtown
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7.5
Very good
/10
(74 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location
Parking
Available
  • Bank of America Tower120 m
  • West End Historic District270 m
  • Tarantula Excursion Train280 m
  • John Neely Bryan Cabin280 m
  • John F. Kennedy Memorial Plaza280 m
  • John Fitzgerald Kennedy Memorial280 m
  • Conspiracy Museum290 m
  • Taste of Dallas290 m
  • Wild Bill's Western Store290 m
  • Rising Gallery310 m
  • Free Wi-Fi

    Crowne Plaza Hotel Dallas Downtown

    1015 Elm Street, Dallas City Center, Dallas (TX), United States, 75202 - See map

    This property is in high demand!

    Booked 77 times

    "The location is pretty good."
    Henry - March 23, 2017
    Very good cleanliness
    7.6 rating for cleanliness
    Very good service
    7.6 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Bar

    • Fitness center

    Cheaper than 96% of all properties in Dallas (TX) in the last 24 hours

    Compared to 1,552 Dallas (TX) properties at Agoda for various dates

    Property ranking|Compared to 1,552 Dallas (TX) properties
    See all rankings
    Room comfort score
    7.0/10
    Location score
    8.4/10
    Service score
    7.6/10
    Value for money score
    7.4/10
    Better than
    99
    %
    of Dallas (TX) properties
    Better than
    98
    %
    of Dallas (TX) properties
    Better than
    97
    %
    of Dallas (TX) properties
    Better than
    96
    %
    of Dallas (TX) properties
    Value for money7.4
    Location rating8.4
    Nearest airportDallas Love Field (DAL)
    Distance to airport8.3 km

    Rooms available at Crowne Plaza Hotel Dallas Downtown

    Standard Room
    Standard Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
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    King Leisure Non-smoking
    King Leisure Non-smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 Queen Bed Accessible Roll In Shower Non-Smoking
    1 Queen Bed Accessible Roll In Shower Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Club King Bed
    Club King Bed
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 2 queen beds
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    1 Queen Bed Mobility Accessible Tub Non-Smoking
    1 Queen Bed Mobility Accessible Tub Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    2 Double Beds Non-Smoking
    2 Double Beds Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 double beds
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    2 Bed View Non-Smoking
    2 Bed View Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    Enter dates to see prices
    2 Bed Cp Club
    2 Bed Cp Club
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 2 double beds
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    More about Crowne Plaza Hotel Dallas Downtown

    More about Crowne Plaza Hotel Dallas Downtown

    An overview

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    Most talked about facilities

    Housekeeping
    3 mentions
    Swimming Pool
    2 mentions
    Breakfast
    1 mention
    Internet
    1 mention

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Gluten-free

    Restaurants on site

    Thrive
    Cuisine:American
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Crowne Plaza Hotel Dallas Downtown from real guests

    Overall rating
    7.0
    Very good
    From 2615 reviews
    Provided by verified guests of
    Agoda Reviews (74)Booking.com Reviews (1371)
    Rating via Agoda7.5
    /
    10
    Cleanliness7.6
    Facilities7.3
    Location8.4
    Room comfort and quality7.0
    Service7.6
    Value for money7.4
    High score for Dallas (TX)
    Rating
    9+ Exceptional (8)
    8-9 Excellent (4)
    7-8 Very Good (16)
    6-7 Good (11)
    <6 Below Expectation (9)
    Time of the year
    Mar - May (7)
    Jun - Aug (17)
    Sep - Nov (14)
    Dec - Feb (10)
    All guests (74)
    All room types
    All languages
    Showing 48 verified guest comments
    123
    10.0
    Exceptional
    Jacqueline from Australia
    Solo traveler
    Standard Room
    Stayed 1 night in July 2019

    lovely hotel”

    Great location , lovely clean hotel. Close to all the tourist spots. the staff were awesome. I had booked the wrong night and the company l was booked through said bad pluck but when l got to the hotel they fixed it for me. I was very appreciative. Would definitely stay there again.

    Reviewed October 13, 2019
    5.2
    Hollie from Australia
    Family with young children
    2 Double Beds Non-Smoking
    Stayed 2 nights in September 2019

    Bad area! Hotel is ok”

    The worst area to stay. Didn't realise downtown was so bad. Found out it's close to southtown which is why. We have travelled a lot with our kids through south America and Dallas downtown was a dodgy area. Hotel was ok, a bit dirty - carpet needs a clean. Staff at the front desk were pleasant. Self service laundry was great.

    Reviewed September 25, 2019
    7.2
    Very good
    Nizam from Brunei Darussalam
    Couple
    King Leisure Non-smoking
    Stayed 3 nights in June 2019

    Very good”

    Didn’t know much about Dallas before we arrived and apparently there is an uptown and downtown centre. Uptown is where most action is where downtown is quieter. In terms of rooms, they are not big but quite comfortable and the bed linens were plush and cosy. We had a really nice stay.

    Reviewed August 20, 2019
    10.0
    Exceptional
    Jacqueline from Australia
    Solo traveler
    Standard Room
    Stayed 1 night in July 2019

    Good hotel. ”

    Not a bad a hotel , in a good location for sight seeing. The room was large and had everything l needed. Didn't really see much of the rest of the hotel but it's sufficient for sight seeing.

    Reviewed August 17, 2019
    10.0
    Exceptional
    Christian
    Couple
    King Leisure Non-smoking
    Stayed 1 night in July 2019

    Great hotel”

    Excellent location, clean room, and great price. Did have a bit of issue with check in, as it took about five minutes to locate my reservation. Nevertheless, once that was resolved, my stay at the Crowne Plaza was a very pleasant one.

    Reviewed July 29, 2019
    10.0
    Exceptional
    Ge
    Family with teens
    Standard Room
    Stayed 1 night in July 2019

    Good location ”

    Walk distance to all places of interest

    Reviewed July 11, 2019
    8.8
    Excellent
    Joey from New Zealand
    Family with teens
    2 Double Beds Non-Smoking
    Stayed 1 night in May 2019

    Excellent”

    Renovation is on going. The elevator floors are dirty. Workers should use only one designated elevator.

    Reviewed May 14, 2019
    3.6
    Shannon from United States
    Couple
    Standard Room
    Stayed 1 night in February 2019

    Acceptable”

    The rooms are small, the television is small with few channels. Hallways smell...I should have stayed at a hotel 6 since it was about the same.

    Reviewed February 26, 2019
    8.4
    Excellent
    Dewi from Indonesia
    Couple
    Standard Room
    Stayed 2 nights in February 2019

    Very good location!”

    Located in the heart of downtown Dallas, walking distance to most attractions downtown, 10 mins drive to Bishop Arts District. We got newly renovated room, so it was good. Unfortunately no wardrobe or safe deposit box. Comfy king size bed. Toilet was ok, just abit hard to adjust the water temp in the shower. Parking is not free, $18 for overnight parking per night.

    Reviewed February 13, 2019
    6.4
    Good
    Edward from Australia
    Solo traveler
    King Leisure Non-smoking
    Stayed 2 nights in October 2017

    Needs and Update”

    Usually you associate the Crowne brand with very good hotels but sadly this time this was not the case. Hotel is in need of a major update to aline with standard travellers expect these days.

    Reviewed September 28, 2018
    7.2
    Very good
    Thippakorn from Sweden
    Solo traveler
    King Leisure Non-smoking
    Stayed 2 nights in August 2018

    Clean room and location ”

    Everything good

    Reviewed September 05, 2018
    7.2
    Very good
    Thippakorn from Sweden
    Solo traveler
    1 Queen Bed Mobility Accessible Tub Non-Smoking
    Stayed 2 nights in September 2018

    Clean room and location ”

    Everything good

    Reviewed September 05, 2018
    7.2
    Very good
    Thippakorn from Sweden
    Solo traveler
    King Leisure Non-smoking
    Stayed 2 nights in August 2018

    Clean and location ”

    Everything good

    Reviewed September 05, 2018
    10.0
    Exceptional
    LiZhe from Taiwan
    Group
    2 Double Beds Non-Smoking
    Stayed 1 night in April 2017

    good ”

    nice hotel

    Reviewed March 15, 2018
    7.6
    Very good
    Jody
    Group
    Standard Room
    Stayed 4 nights in December 2017

    Very good”

    The staff is not so helpful and the WiFi is really bad.

    Reviewed January 11, 2018
    6.4
    Good
    Henry from Australia
    Couple
    King Leisure Non-smoking
    Stayed 3 nights in March 2017

    Crowne Plaza has the name and reputation but...”

    It was our first time in Dallas and we primarily came for the JFK tour. This hotel is around 30min drive from DFW Airport. The location is pretty good. A walk down left on Elm St, or Main St, will lead you to the financial district where there are a number of restaurants around. Seeing normal working people around gives a peace of mind because there are many loiterers, seedy people, and homeless people around. That really made our trip feel a bit uneasy even in day time. Never walk out once the sun goes down. If you step outside the hotel and turn right and walk down Elm St this will lead you to the school book depository. Never walk around the back of the hotel where there is a train station and a McDonalds. It's as if this area is the home for the seedy. If you're a tourist, these people will make you feel uncomfortable with their bad intentional looks. There are many day time muggings so that's what to look out for. The hotel room is very outdated. A musky smell all around too.

    Reviewed March 23, 2017
    7.2
    Very good
    Uvaldo from United States
    Couple
    King Leisure Non-smoking
    Stayed 1 night in December 2016

    Nice hotel in a not so nice location ”

    Overall the hotel, room & cleanliness of hotel was good however the area around the hotel was not really good. Too many homeless people asking for handouts.

    Reviewed December 30, 2016
    10.0
    Exceptional
    estelle from United Kingdom
    Couple
    King Leisure Non-smoking
    Stayed 4 nights in August 2016

    Good hotel within walkable distance to main sight seeing locations”

    Room a little tired but had coffee maker, fridge, safe, ironing board etc. Had view of rooftop pool, could sit quietly at night around pool to take in the city skyline. Breakfast okay, used business/ict room to print boarding cards off for free. A couple of people warned us it could be a little dodgy around the hotel but in the 3 nights we stayed there and walked up and down to Main street for meals/drinks we never experienced any problems.

    Reviewed August 26, 2016
    10.0
    Exceptional
    Ileana from Australia
    Solo traveler
    King Leisure Non-smoking
    Stayed 5 nights in June 2016

    excelent”

    a lovely place to spend your holiday

    Reviewed June 12, 2016
    6.4
    Good
    Gerald from United States
    Business traveler
    1 Queen Bed Accessible Roll In Shower Non-Smoking
    Stayed 1 night in March 2016

    Holiday Inn renamed”

    I expected more from a Crowne Plaza brand. The room was not large, but comfortable and the wi-fi worked well. The bathroom was quite small (for a Crowne Plaza, but the tub shower worked very well.

    Reviewed March 21, 2016
    123
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