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Crowne Plaza Hotel Dallas Downtown

"Great location , lovely clean hotel."

Jacqueline - October 13, 2019
1 Queen Bed Accessible Roll In Shower Non-Smoking Crowne Plaza Hotel Dallas Downtown
Swimming pool [outdoor] Crowne Plaza Hotel Dallas Downtown
Swimming pool [outdoor] Crowne Plaza Hotel Dallas Downtown
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Crowne Plaza Hotel Dallas Downtown

1015 Elm Street, Dallas City Center, Dallas (TX), United States, 75202 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to The Dallas World Aquarium
Within 340 m of property
See map
Popular landmarks
The Dallas World Aquarium 340 m
The Sixth Floor Museum at Dealey Plaza 450 m
Perot Museum of Nature and Science 730 m
Reunion Tower 770 m
Dallas Museum of Art 820 m
Klyde Warren Park 950 m
Dallas Zoo 4.2 km
The George W. Bush Presidential Library and Museum 7.1 km
Dallas Arboretum & Botanical Gardens 9.6 km
Nearby landmarks
Rosa Parks Plaza 70 m
Bank of America Tower 120 m
Grassy Knoll 150 m
Belo Garden 170 m
Tree Sculptures 170 m
West End Historic District 270 m
Tarantula Excursion Train 280 m
John Neely Bryan Cabin 280 m
John F. Kennedy Memorial Plaza 280 m
John Fitzgerald Kennedy Memorial 280 m
8.4

Excellent

Location rating score

Excellent location
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 620 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Daily housekeeping

  • Bar

Your dates are popular among travelersUsers are booking a place in Dallas (TX) every 1 minutes on Agoda.com
Value for money7.4
Location rating8.4
Nearest airportDallas Love Field (DAL)
Distance to airport8.3 km

Rooms available at Crowne Plaza Hotel Dallas Downtown

1 King Balcony
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
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2 Queen View Nonsmoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 queen beds
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Standard Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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1 Queen Bed Accessible Roll In Shower Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
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2 Queen Balcony
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 2 queen beds
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Deluxe Double Room (King Double Bed)
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed and 1 double bed
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King Leisure Non-smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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1 Queen Bed Mobility Accessible Tub Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
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2 Queen Beds Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 queen beds
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Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 double beds
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Frequently asked questions

What time is check-in and check-out at Crowne Plaza Hotel Dallas Downtown?

and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. Check-in is from 03:00 PM, The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crowne Plaza Hotel Dallas Downtown?

For those who wish to drive their own cars, Crowne Plaza Hotel Dallas Downtown has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Dallas (TX) with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Crowne Plaza Hotel Dallas Downtown?

Crowne Plaza Hotel Dallas Downtown does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Crowne Plaza Hotel Dallas Downtown

  • 7.2
    Very good

    "We had a really nice stay."

    Nizam

    |

    August 20, 2019

  • 10.0
    Exceptional
    Staff 

    "The staff were awesome."

    Jacqueline

    |

    October 13, 2019

  • 8.8
    Excellent
    Location

    "Everything is nearby."

    Gisselle

    |

    December 31, 2019

Property ranking|Compared to 717 Dallas (TX) properties
See all rankings
Room comfort score
7/10
Location score
8.3/10
Service score
7.6/10
Cleanliness score
7.6/10
Better than
98
%
of Dallas (TX) properties
Better than
94
%
of Dallas (TX) properties
Better than
91
%
of Dallas (TX) properties
Better than
91
%
of Dallas (TX) properties
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Overall rating:
7.6
Very good
79 reviews
Cleanliness
7.6
Facilities
7.3
Location
8.4
Read all reviews >
What travelers say they love:
Close to all the tourist spots.
Jacqueline from Australia
Solo traveler
More about Crowne Plaza Hotel Dallas Downtown

More about Crowne Plaza Hotel Dallas Downtown

Within minutes of popular Dallas attractions such as the JFK Memorial, this city centre hotel features an on-site restaurant and thoughtful on-site facilities, including outdoor rooftop swimming pool. While staying at the Crowne Plaza Hotel Dallas Downtown, guests can enjoy free weekday newspapers in the lobby, a state-of-the-art fitness centre and an on-site tour desk. The hotel also features 24-hour front desk service and wireless internet access. Steps from the Dallas Downtown Crowne Plaza Hotel is the Dallas Aquarium and the famed House of Blues bar and entertainment venue. The American Airlines Center, home to the Stars hockey team is also nearby.

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Most talked about facilities

Housekeeping
3 mentions
Swimming Pool
2 mentions
Breakfast
1 mention
Internet
1 mention

What they offer

9.2
Exceptional

"It's already all renovated."

JEONGSOOK

|

November 2, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Gluten-free

Restaurants on site

Thrive
Cuisine:American
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Crowne Plaza Hotel Dallas Downtown from real guests

Verified reviews provided by Booking
Agoda Reviews (79)Booking.com Reviews (1719)
7.4
/
10
Very good
Cleanliness7.4
Facilities6.9
Location8.0
Room comfort and quality7.6
Service7.8
Value for money7.0
High score for Dallas (TX)
Rating
9+ Exceptional (456)
8-9 Excellent (226)
7-8 Very Good (370)
6-7 Good (239)
<6 Below Expectation (616)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
Don't miss out!Users are booking a place in Dallas (TX) every 1 minutes on Agoda.com
All guests (1719)
All languages
Showing 1907 verified guest comments
12345
8.0
Excellent
Stacy
Group

Very good”

Room with a view
Having to check out
Reviewed May 07, 2021

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8.0
Excellent
Zhane
Solo traveler

Very good”

Cleanliness and area
I didn’t like that I checked out early and didn’t receive my money for the one day that was remaining
Reviewed March 25, 2021

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7.0
Very good
Flippity
Couple

Perfectly decent stay”

Clean and affordable, and great proximity to downtown Dallas
Multiple elevators were broken at the time, which isn’t ideal when you’re staying on a high floor
Reviewed February 28, 2021

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3.0
Rodney
Couple

Poor”

The Heater didn&#39;t work for both nights... Very dissatisfied
Reviewed February 15, 2021

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6.0
Ken
Business traveler

Pleasant”

I like it
Short time
Reviewed February 11, 2021

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2.0
Mimi
Couple

Very poor”

Close restaurants and other things to do. It had a balcony.
The front desk staff very rude. The hotel is literally falling apart. The balcony roof was falling off the bathroom door kept getting stuck or would open or close correctly. I thought we might get ...
Reviewed February 08, 2021

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5.0
Trinika
Group

It was decent for a...”

The view was nice, bed was comfortable, price was fair.
The garage was dirty, the hotel hallway and the room carpet looked like it hadn’t been vacuumed in days. The room service button on the phone went unanswered. The loudspeaker situation that goes on ...
Reviewed January 31, 2021

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5.0
Riley
Couple

Passable”

Everything else was cool.
No microwave in my room. Supervisor needs to check her attitude and mind her business when no one is talking to her.
Reviewed January 29, 2021

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6.0
Bowdenc10
Couple

Don&#39;t expect more than you...”

Good value for downtown, just remember you get what you pay for. Location was great. Parking conveniently located under the hotel so you use the same elevator all the way up to your room.
Paid extra for a balcony room and the door was off track and extremely hard to open and close. The whole place looks outdated. Have to pay to park.
Reviewed January 28, 2021

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2.0
Stephanie
Couple

Will not come back”

I liked the balcony and the view.
Staff wasn’t informative at all.. the elevator didn’t work
Reviewed January 26, 2021

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8.0
Excellent
Candacemims
Couple

Very good”

The view 😍.
The room itself could be updated.. The tub had no stopper in to take a bath. I&#39;m assuming with Covid..not alot of guest enthusiasm. The air didn&#39;t work in my room.
Reviewed January 24, 2021

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6.0
Lisa
Family with young children

Pleasant”

I didn’t really like anything besides the view
Hotel was very ghetto . Had homeless people sleeping on different floors , the room had hair in the sink and tub.
Reviewed January 24, 2021

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1.0
Woasia
Couple

Didn&#39;t stay changed rooms”

Location
Everything else
Reviewed January 19, 2021

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2.0
Alex
Solo traveler

Very poor”

There was a bug in my room when I walked in that was dead, a cockroach
Reviewed January 18, 2021

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6.0
Arjay
Group

Pleasant”

I like the location. it is very accessible
The lobby was clean but the hallway of the floors was dirty
Reviewed January 17, 2021

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5.0
Patterson
Solo traveler

No heat in room no...”

No breakfast restaurant close did not tell me in advance
Heater in room did not work that&#39;s in heard of on s cold night
Reviewed January 17, 2021

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6.0
Anonymous
Group

Pleasant”

Location was great
Hidden fees, no free parking for guests
Reviewed January 16, 2021

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7.0
Very good
Miku
Group

Good”

It was good over all but I wish they could give us amenities for 3 people. We book and paid for three people, but there were only two towels and one shampoo bottle isn’t enough for three to share for ...
Reviewed January 16, 2021

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10.0
Exceptional
Frank
Couple

Very friendly and professional stuff.”

Everything was closed because of covid-19,we did not have any breakfast, the bed was very comfortable.
We got in the room the toilet was broken not water, the room smelled like cigarettes smoke,I call the receptionist she was able to change the the room.
Reviewed January 15, 2021

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7.0
Very good
Kevan
Solo traveler

Adequate hotel in downtown; it&#39;s...”

I like that it was in the heart of downtown and in walking distance to a park where I could walk the dog. It is super close to Dealey Plaza which was one of the main reasons I chose to stay in Dallas...
Parking wasn&#39;t what I imagined it to be. The garage is really compact with not a super ton of maneuvering room. I also feel like if I am paying full price for a room that parking in the Crowne ...
Reviewed January 15, 2021

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