Crowne Plaza Hotel-Niagara Falls/Falls View
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Swimming pool
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Ballroom
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Location
Excellent
8.9
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Very good
From 59 reviewsSee what guests said
7.5
Recommended by 80% of guests
  • Air conditioning

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Room choices
7.7
Very good
Room comfort & quality
Standard
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  • Bathtub
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Deluxe
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  • Bathtub
  • 1 double bed
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Traditional Double Room
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  • 18 m²/194 ft²
  • 1 king bed
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Executive King Room - Non-Smoking
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  • 1 super king bed
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Standard Room
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  • 1 double bed
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Double with 2 Double Beds - Non-Smoking
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  • Non-smoking
  • 2 double beds
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King Room with Whirlpool Bathtub
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  • Non-smoking
  • 1 king bed
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2 Double Beds
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  • Non-smoking
  • 2 double beds
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Double with 2 Double Beds - Non-Smoking
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  • 2 double beds
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2 Double Beds
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  • 2 double beds
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More about Crowne Plaza Hotel-Niagara Falls/Falls View

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Real reviews from real guests

Agoda Reviews (59)Booking.com Reviews (1882)
7.5
Very good
Filter by guest type:
Cleanliness7.5
Facilities6.5
Location8.9
Room comfort and quality7.7
Service7.3
Value for money7.1
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Double - Non-Smoking
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Showing 49 verified guest comments
123
5.2
Mohammed from Saudi Arabia
Family with young children
Traditional Double Room
Stayed 1 night in April 2017
Its old I wouldn't recommend it”
I didn't like it and I wouldn't recommend it. It's too old, room was smelly and over all it was bad experience. However the staff was fabulous, they are welcoming and with great attitude.
Reviewed May 06, 2017
6.4
BoKyung from South Korea
Solo traveler
2 Double Beds
Stayed 1 night in April 2017
Good”
Even though I'm a travler who don't have a car in Canada, they charged self-parking fee without asking.
Reviewed April 27, 2017
8.0
sungwon from South Korea
Business traveler
Double with 2 Double Beds - Non-Smoking
Stayed 1 night in February 2017
not bad. ”
not bsd.
Reviewed February 10, 2017
4.0
Muneharu from Japan
Family with young children
2 Double Beds
Stayed 1 night in December 2015
Not worth staying as 4 star hotel”
Location is good for sightseeing around Niagara Falls
Though the location was good however the staff wasn't good enough for four stars hotel, definitely not! They gave us wrong bill 2 times(I don't know it was intentional or not) and asked my signature for paying without any explanation or confirmation although the payment has already done by agoda. Maybe they were too busy but I will not use this hotel again, neither the same hotel brand!
Reviewed December 30, 2015
4.0
Jordan from Philippines
Group
Double with 2 Double Beds - Non-Smoking
Stayed 1 night in March 2015
Disappointed ”
Location is great, food is not bad.
Location is great, food is not bad. Cleanliness is disappointing. Parking lot is too much expensive. Room is so small.
Reviewed April 01, 2015
10.0
Jovelyn from Canada
Family with teens
2 Double Beds
Stayed 2 nights in December 2013
Hotel was ok”
near to downtown and falls
was ok and we had fun
Reviewed January 22, 2015
7.7
Fahd from United States
Family with young children
Double with 2 Double Beds - Non-Smoking
Stayed 2 nights in August 2014
Good deal for short trip”
- location location location
Excellent location... Views were good but window was small.
Reviewed August 10, 2014
8.3
Lucilyn from Philippines
Group
2 Double Beds
Stayed 1 night in July 2013
nice stay”
centrally located,close to the falls, with parking (for a fee)
Satisfactory. I asked for late check out and was given until noon time to check out (their usual check out time is 11:00)
Reviewed August 01, 2013
8.3
June from Canada
Family with young children
Stayed 1 night in July 2012
So close to the Falls!”
Fantastic location. Good Breakfast.
Great - we loved the indoor waterpark and we walked to all sorts of attractions on Clifton Hill. We're going back next summer!
Reviewed April 06, 2013
6.0
Shiow-Yun from Taiwan
Solo traveler
Stayed 1 night in October 2012
great location but small rooms”
great location
after i arrived in the hotel, i was very disappointed-room was very small and a kind of old (besides, my room was just face the indoor parking lot-very streesful).i would never paid this amount money again. The only thing i liked about this hotel was: next door to old casino. i spent quite some time to look for this hotel (there was not many people knew this hotel anymore-too bad). the staffs were not too friendly, either.
Reviewed October 27, 2012
8.0
brian from Canada
Group
Stayed 1 night in September 2012
Well kept”
Central
the hotelis consistent with the excellence that the chain hotel is known for. there are some stunning views of the falls (both american and canadian sides). rooms are decent size and well maintained. facilities include on site parking (extra charge) and are plentiful. lots of food options and night and day options just a close walk.
Reviewed September 12, 2012
7.3
Jean-Boris from France
Family with teens
Stayed 1 night in August 2012
Great view on the falls”
View, location close to all attractions
The view was great and the location enabled us to be in the center of all happenings. Staff in the hotel was great. However very unhappy about the fact that we were told during agoda booking that breakfast was included and discovered at the hotel that we only had a coupon for a certain value and that we would need to pay for additional amount spent. This is unacceptable.
Reviewed August 13, 2012
6.3
Andrew from Canada
Couple
Stayed 1 night in July 2012
OK Hotel, Nice Location”
Location to the falls, casino, Clifton Hill
The hotel was in the ideal location near everything. So once you park your car you can basically walk everywhere. The hotel is quite older and the rooms are a reflection of the age of the hotel. All in all, OK for a one night stay.....BTW, the bed was as hard as a rock.
Reviewed August 07, 2012
10.0
Anooka from Australia
Couple
Stayed 1 night in July 2012
Great Location, close to the main attraction”
Location, Rooms, Water Pressure!
A really convenient hotel, walking distance from the falls and close to all other attractions. Friendly staff.
Reviewed July 31, 2012
7.0
Allen from Canada
Couple
Stayed 1 night in July 2012
I was lucky enough to get an upgrade!”
A historic hotel
this hotel was nice and i would recommend it to someone that wants to have a good nights sleep. it had a nice bed, a decent tv and it was pretty close to the falls. i was lucky enough to get upgraded to a fallsview room with out even asking. the staff were also very nice as they all smiled and made me feel welcome.
Reviewed July 25, 2012
10.0
SANJAY from India
Couple
Stayed 1 night in July 2012
Lovely hotel and service with a smile”
Good Food
very nice hotel to stay with your family. Hotel location is also too good. very suitable for sightseeing. Hotel food is also too good.
Reviewed July 24, 2012
8.0
Zoe from Hong Kong
Couple
Stayed 1 night in July 2012
Very nice hotel with helpful staff”
Good location
I booked the double bed room and then I was arranged to the last room of 8/F. I requested to change room and then I was upgraded to the falls-view room! The room is big and comfortable especially the bed! The hotel is located next to the falls and just 8 mins walk to the falls!
Reviewed July 18, 2012
7.3
Brandon from Canada
Family with young children
Stayed 1 night in June 2012
great spot near the falls”
location
Nice hotel with all the amenities close by. Parking and breakfast were a tad bit expensive for the cost of the room
Reviewed July 05, 2012
7.0
Anna from Philippines
Group
Stayed 1 night in June 2012
Good location. Very near the falls.”
Very near the falls and near the border of US and Canada. Clean room.
Also near restaurants and recreational places, such as boat-riding in the falls, shops, etc..The room was clean but a bit lacking in amenities. Upon checking out, the front desk personnel was asking me to pay. Fortunately, I remember that I already paid for the room.
Reviewed June 28, 2012
8.7
Reto from Switzerland
Family with teens
Stayed 1 night in May 2012
Great location with nice rooms”
falls view rooms
We stay just one nigth in this hotel and we had two lovely fallsview rooms for a favourable price. Both rooms are verry nice and clean, the staff on the reception helpful and verry friendly. It's a nice hotel to enjoy all the activitys in Niagara-Falls.
Reviewed May 29, 2012
123
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