Crowne Plaza Hotel-Niagara Falls/Falls View
Crowne Plaza Hotel-Niagara Falls/Falls View
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 Crowne Plaza Hotel-Niagara Falls/Falls View

  • Room size: 19 m²/205 ft²
  • Bathtub
  • 2 king beds
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Swimming pool Crowne Plaza Hotel-Niagara Falls/Falls View
Swimming pool
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Swimming pool Crowne Plaza Hotel-Niagara Falls/Falls View
Swimming pool
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Ballroom Crowne Plaza Hotel-Niagara Falls/Falls View
Ballroom
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See map Crowne Plaza Hotel-Niagara Falls/Falls View
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Exceptional
Location
9.0
See all 32 photos Crowne Plaza Hotel-Niagara Falls/Falls View
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Crowne Plaza Hotel-Niagara Falls/Falls View

Exceptional location
Very good
From 72 reviewsSee what guests said
7.4
/
10
Very good room comfort and quality
7.7
Value for money6.8
Location rating9.0
Nearest airportBuffalo Niagara International Airport (BUF) - United States
Distance to airport32.6 km
  • Air conditioning

  • Fitness center

Room choices
7.7
Very good
Room comfort & quality
This property is in high demand!Last booked 8 hours ago
Standard Room Non-Smoking
Standard Room Non-Smoking
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  • Room size: 25 m²/269 ft²
  • Bathtub
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Upper Falls View Room with Two Queen Beds
Upper Falls View Room with Two Queen Beds
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  • Room size: 19 m²/205 ft²
  • Bathtub
  • 2 king beds
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Executive King Room - Non-Smoking
Executive King Room - Non-Smoking
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  • Room size: 23 m²/248 ft²
  • Bathtub
  • 1 super king bed
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King Room with Falls View
King Room with Falls View
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  • Room size: 19 m²/205 ft²
  • Bathtub
  • 1 super king bed
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Queen Room
Queen Room
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  • Room size: 18 m²/194 ft²
  • Bathtub
  • 1 king bed
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Deluxe Room
Deluxe Room
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  • Room size: 20 m²/215 ft²
  • Bathtub
  • 1 double bed
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Standard  Room
Standard Room
...
  • Room size: 18 m²/194 ft²
  • Bathtub
  • 1 king bed or 2 single beds
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Traditional Room with Two Double Beds
Traditional Room with Two Double Beds
...
  • Room size: 18 m²/194 ft²
  • 2 double beds
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Double Room with Two Double Beds
Double Room with Two Double Beds
...
  • Room size: 18 m²/194 ft²
  • 2 double beds
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2 Queen Beds Falls View Non-Smoking
2 Queen Beds Falls View Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 queen beds
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More about Crowne Plaza Hotel-Niagara Falls/Falls View

More about Crowne Plaza Hotel-Niagara Falls/Falls View

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Property's guest policies

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Announcements

Please note, this property does not accept debit cards to guarantee a reservation. A valid credit card is required when booking. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Rates including breakfast are for a MAXIMUM of two adult buffet breakfasts. Any additional guests can be purchased in the restaurant.

Real reviews from real guests

Agoda Reviews (72)Booking.com Reviews (2133)
7.4
/
10
Cleanliness7.4
Facilities6.1
Location9.0
Room comfort and quality7.7
Service7.2
Value for money6.8
Provided by verified guests of Agoda
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All guests (72)
All room types
Showing 57 verified guest comments
123
4.4
Tamana from Canada
Couple
1 Queen Bed Non-Smoking
Stayed 1 night in November 2018
Acceptable”
Didn’t have a comfortable stay!!! Room we stayed at was very noisy, we could t sleep. And since we booked it through a third party they didn’t offer us anything!
Reviewed November 12, 2018
7.6
Very good
Terrance from United States
Couple
2 Queen Beds Upper Falls View Non-Smoking
Stayed 1 night in November 2018
Would return ”
Great view of falls. Beds were very comfortable but rooms were small and could hear everything going on in the rooms on each side of us. Could use some refurbishing and heat/cool for room did not work. Close and convient to all attractions.
Reviewed November 05, 2018
9.2
Exceptional
Josephine from United States
Solo traveler
2 Single Beds Non-smoking
Stayed 2 nights in September 2018
1st visit to Canada”
Sabrina was awesome! I would request to be on whatever floor she is working on. Karen gave us lots of excellent places to eat, and all were on the WeGo line and we were able to see the non-tourist part of town. My only complaint would be Samantha, while being the only customer standing in line at the front desk, she refused to acknowledge me, I stood there for 7 minutes, two other ladies arrived stood there for a few minutes while Samantha acts as if no one is there, and finally they said, "Are you going to help this young lady?" She then acknowledged me, I just hope it had nothing to do with my ethnicity, she is the only reason why staff received 3 stars. Sabrina and Karen were 10 stars.
Reviewed October 02, 2018
5.6
Brooke from Canada
Couple
Standard Room
Stayed 1 night in September 2018
Overpriced”
We paid over $300 for one night, and the room was super small, the bed was small, the bathroom sink dug into my back while sitting on the toilet since they overlap due to lack of space. The piping was SO LOUD. One flush of the toilet would send pipes shaking through the walls. We could hear people in their surrounding rooms. Parking was an additional fee. Just all around a huge rip.
Reviewed September 24, 2018
7.2
Very good
Tanya from Canada
Couple
Standard Room
Stayed 2 nights in August 2018
Not worth the money”
Lobby looks impresssive and that's about it. Our room view was their interier parking and a really big AC unit that's usually on the roof. Also a constant source of freakkin noise on top of all the heavy doors slamming and toilets being flushed you can hear. Tiny room wouldn't have bothered me if the view had been nicer. Bathroom is also incredibly small and we had no hot water on one of the days there. Over priced for what you get.
Reviewed August 30, 2018
3.6
Almaz from Canada
Family with young children
Queen Room
Stayed 1 night in August 2018
Acceptable”
The quality for the amount of money paid is absofuckungluteky ridiculous....
Reviewed August 07, 2018
8.4
Excellent
Robert from United States
Couple
Standard Room
Stayed 1 night in July 2018
A/C didn’t work, moldy shower, blackout blind wouldn’t stay closed”
Standard King Room was tiny. One side of bed was pushed against wall and no room to open luggage.
Reviewed July 06, 2018
5.2
Mohammed from Saudi Arabia
Family with young children
Queen Room
Stayed 1 night in April 2017
Its old I wouldn't recommend it”
I didn't like it and I wouldn't recommend it. It's too old, room was smelly and over all it was bad experience. However the staff was fabulous, they are welcoming and with great attitude.
Reviewed May 06, 2017
6.4
Good
BoKyung from South Korea
Solo traveler
2 Queen Beds Falls View Non-Smoking
Stayed 1 night in April 2017
Good”
Even though I'm a travler who don't have a car in Canada, they charged self-parking fee without asking.
Reviewed April 27, 2017
8.0
Excellent
sungwon from South Korea
Business traveler
2 Queen Beds Falls View Non-Smoking
Stayed 1 night in February 2017
not bad. ”
not bsd.
Reviewed February 10, 2017
4.0
Muneharu from Japan
Family with young children
2 Double Beds With Bathtub Non-Smoking
Stayed 1 night in December 2015
Not worth staying as 4 star hotel”
Location is good for sightseeing around Niagara Falls
Though the location was good however the staff wasn't good enough for four stars hotel, definitely not! They gave us wrong bill 2 times(I don't know it was intentional or not) and asked my signature for paying without any explanation or confirmation although the payment has already done by agoda. Maybe they were too busy but I will not use this hotel again, neither the same hotel brand!
Reviewed December 30, 2015
4.0
Jordan from Philippines
Group
2 Queen Beds Falls View Non-Smoking
Stayed 1 night in March 2015
Disappointed ”
Location is great, food is not bad.
Location is great, food is not bad. Cleanliness is disappointing. Parking lot is too much expensive. Room is so small.
Reviewed April 01, 2015
10.0
Exceptional
Jovelyn from Canada
Family with teens
2 Double Beds With Bathtub Non-Smoking
Stayed 2 nights in December 2013
Hotel was ok”
near to downtown and falls
was ok and we had fun
Reviewed January 22, 2015
7.7
Very good
Fahd from United States
Family with young children
2 Queen Beds Falls View Non-Smoking
Stayed 2 nights in August 2014
Good deal for short trip”
- location location location
Excellent location... Views were good but window was small.
Reviewed August 10, 2014
8.3
Excellent
Lucilyn from Philippines
Group
2 Double Beds With Bathtub Non-Smoking
Stayed 1 night in July 2013
nice stay”
centrally located,close to the falls, with parking (for a fee)
Satisfactory. I asked for late check out and was given until noon time to check out (their usual check out time is 11:00)
Reviewed August 01, 2013
8.3
Excellent
June from Canada
Family with young children
Stayed 1 night in July 2012
So close to the Falls!”
Fantastic location. Good Breakfast.
Great - we loved the indoor waterpark and we walked to all sorts of attractions on Clifton Hill. We're going back next summer!
Reviewed April 06, 2013
6.0
Shiow-Yun from Taiwan
Solo traveler
Stayed 1 night in October 2012
great location but small rooms”
great location
after i arrived in the hotel, i was very disappointed-room was very small and a kind of old (besides, my room was just face the indoor parking lot-very streesful).i would never paid this amount money again. The only thing i liked about this hotel was: next door to old casino. i spent quite some time to look for this hotel (there was not many people knew this hotel anymore-too bad). the staffs were not too friendly, either.
Reviewed October 27, 2012
8.0
Excellent
brian from Canada
Group
Stayed 1 night in September 2012
Well kept”
Central
the hotelis consistent with the excellence that the chain hotel is known for. there are some stunning views of the falls (both american and canadian sides). rooms are decent size and well maintained. facilities include on site parking (extra charge) and are plentiful. lots of food options and night and day options just a close walk.
Reviewed September 12, 2012
7.3
Very good
Jean-Boris from France
Family with teens
Stayed 1 night in August 2012
Great view on the falls”
View, location close to all attractions
The view was great and the location enabled us to be in the center of all happenings. Staff in the hotel was great. However very unhappy about the fact that we were told during agoda booking that breakfast was included and discovered at the hotel that we only had a coupon for a certain value and that we would need to pay for additional amount spent. This is unacceptable.
Reviewed August 13, 2012
6.3
Good
Andrew from Canada
Couple
Stayed 1 night in July 2012
OK Hotel, Nice Location”
Location to the falls, casino, Clifton Hill
The hotel was in the ideal location near everything. So once you park your car you can basically walk everywhere. The hotel is quite older and the rooms are a reflection of the age of the hotel. All in all, OK for a one night stay.....BTW, the bed was as hard as a rock.
Reviewed August 07, 2012
123
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