8.2
Excellent
/10
(1,386 reviews)See what guests said
Housekeeping1
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8.1

Excellent

Location rating score

Excellent location - 850 meters from city center
Popular neighborhood
Parking
Available
Popular landmarks
World Bowling Center at Dowdy Pavilion 370 m
Sleuths Mystery Dinner Show 380 m
Camera Center 600 m
World's Largest Entertainment McDonald's & PlayPlace 610 m
Pirate's Dinner Adventure 660 m
Titanic: The Artifact Exhibition (Orlando) 710 m
Sleuths Dinner Show 720 m
Ripley's Believe It or Not! Orlando 750 m
Gator Golf Adventure Park 770 m
Magical Midway 790 m
Nearby landmarks
Universal's Islands of Adventure 2.46 km
Universal Studios Florida 3.07 km
The Wizarding World of Harry Potter 3.26 km
SeaWorld 4.46 km
Discovery Cove 5.13 km
Disney Springs 10.37 km
Epcot 11.87 km
Magic Kingdom Park 11.89 km
Walt Disney World® Resort 12.12 km
Disney's Animal Kingdom 16.08 km
Crowne Plaza Hotel Orlando-Universal
1 Queen Studio Suite Non-Smoking Crowne Plaza Hotel Orlando-Universal
Lobby Crowne Plaza Hotel Orlando-Universal
Lobby Crowne Plaza Hotel Orlando-Universal
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Free Wi-Fi

Crowne Plaza Hotel Orlando-Universal

7800 Universal Boulevard, International Drive - Convention Center, Orlando (FL), United States, 32819 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Attention

This property is in high demand!

10 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Located in heart of Orlando (FL)

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Bar

  • Poolside bar

Cheaper than 97% of all properties in Orlando (FL) in the last 24 hoursCompared to 3,398 Orlando (FL) properties at Agoda for various dates
Value for money7.6
Location rating8.1
Nearest airportOrlando International Airport (MCO)
Distance to airport15.6 km

Rooms available at Crowne Plaza Hotel Orlando-Universal

Very good
Room comfort & quality
8.0
Standard
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 1 king bed
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King Leisure Non-smoking
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 king bed
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Queen Studio
...
  • Room size: 34 m²/366 ft²
  • Shower and bathtub
  • 1 queen bed and 1 sofa bed
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2 Bed Mobility Accessible Tub Non-smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
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Two Queen Beds Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 queen beds
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King Deluxe
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed
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1 Queen Studio Suite Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 queen bed
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Two Queen Mobility Accessible Tub
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 queen beds
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Executive King Studio
...
  • Room size: 30 m²/323 ft²
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Other
...
  • Room size: 33 m²/355 ft²
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Frequently asked questions

What time is check-in and check-out at Crowne Plaza Hotel Orlando-Universal?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crowne Plaza Hotel Orlando-Universal?

For those who wish to drive their own cars, Crowne Plaza Hotel Orlando-Universal has a car park right on site for maximum convenience. Parking is available for a fee of 9 USD per day. Self-parking is conveniently available at the hotel.

What is the smoking policy at Crowne Plaza Hotel Orlando-Universal?

Crowne Plaza Hotel Orlando-Universal does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Property ranking|Compared to 3,398 Orlando (FL) properties
See all rankings
Room comfort score
8.0/10
Service score
8.4/10
Cleanliness score
8.1/10
Cheapest price score
Better than
99
%
of Orlando (FL) properties
Better than
97
%
of Orlando (FL) properties
Better than
97
%
of Orlando (FL) properties
Better than
97
%
of Orlando (FL) properties
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Overall rating:
8.2
Excellent
1,386 reviews
Cleanliness
8.0
Facilities
7.7
Location
8.1
Read all reviews >
More about Crowne Plaza Hotel Orlando-Universal

More about Crowne Plaza Hotel Orlando-Universal

This Orlando hotel is less than 5 minutes' drive from the Universal Orlando Resort. Free local area transfer service is provided to the Universal Orlando Resort, SeaWorld, and the Walt Disney World Resort. Large windows and a flat-screen TV are provided in each room of the Crowne Plaza Hotel Orlando-Universal. Tea and coffee-making facilities and a work desk are also included. An outdoor pool with a hot tub, poolside tiki bar, and deck are open to all guests. A fitness centre, games room, and tour desk are also available. Elements at the Crowne Plaza Orlando serves breakfast, lunch and dinner daily. Elements Bar and Grille, located in the lobby, serves a full menu for lunch and dinner. The Disney World Resort is less than 12.8 km from the Orlando Crowne Plaza Hotel. I-Drive 360, Home of the Orlando Eye, is less than 2 km away.

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Most talked about facilities

Breakfast
3 mentions
Internet
3 mentions
Housekeeping
2 mentions
Food & Dining
1 mention

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental

Restaurants on site

Elements Bar & Grille
Cuisine:American
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Crowne Plaza Hotel Orlando-Universal from real guests

Overall rating
8.2
Excellent
From 1386 reviews
8.7Location
8.5Service
8.4Cleanliness
Agoda Reviews (43)Booking.com Reviews (1020)
Rating via Agoda7.9
/
10
Cleanliness8.0
Facilities7.7
Location8.1
Room comfort and quality8.0
Service8.3
Value for money7.6
High score for Orlando (FL)
Rating
9+ Exceptional (6)
8-9 Excellent (8)
7-8 Very Good (8)
6-7 Good (6)
<6 Below Expectation (3)
Time of the year
Mar - May (3)
Jun - Aug (3)
Sep - Nov (11)
Dec - Feb (14)
All guests (43)
All room types
All languages

Show reviews that mention 

Showing 31 verified guest comments
12
8.3
Excellent
Jake from Singapore
Business traveler
Two Queen Beds Non-Smoking
Stayed 4 nights in October 2014

Fantastic hotel ”

The staff, the facilities and it's location.

Alright not exactly near the " happening" part of Orlando, you could still take a 15 min walk to where all the food and amusement Park is. Overall this is a great hotel to stay in.

Reviewed November 02, 2014
7.3
Very good
Daniel from Sweden
Family with teens
Two Queen Beds Non-Smoking
Stayed 2 nights in January 2013

nice rooms”

gym, rooms

we booked this hotel for our two days stay in orlando because of the free internet and gym. but there was no free internet in the room! only in the reception... the gym was ok and the rooms were nice. the restaurant was no good but as there were no restaurants in the neighberhood we had to eat there. the breakfast was very god!

Reviewed January 14, 2013
5.7
Edward from United Kingdom
Solo traveler
Stayed 12 nights in April 2014

Good Staff, OK Hotel”

Location, Friendly Staff, ??

The hotel was well located for Universal Studios, and not that far (by car) from Disney, so it was a good base for me. The staff were friendly and accommodating, the hotel was peaceful for the most part, even though it was through busy spring break /easter time. I had three major concerns with the hotel and a niggle. The main concern is the air conditioning, it is VERY noisy. The condensers are in a wall cupboard, not outside or a central system, and it sounds like a car in the room. This is not what you expect from a 4 star hotel, the A/C should be nearly silent. The second concern was that the lights outside my room, all the lights in the bathroom, hummed loudly. This is a fault of poor wiring. Due to these complaints the hotel moved my room, and the problems still existed. The third concern is that the wifi was charged, for anything other than snail pace. In the 21st Century in a 4 star hotel in the USA, free wifi is expected, even demanded. The price was very high, and was charged per device. The niggle is that the executive lounge was not worth anything for my stay. The breakfast in the lounge was worse than the restaurant. The lounge did not serve hot food, and American breakfasts are all about hot food, eggs, bacon, pancakes. This needs to be changed with A-La Carte ordering for the lounge. Lounge wifi was snail pace. However, for access to the Parks (which is why you go to Orlando), this was a good hotel. As I was on the executive floors I was not charged for parking, which I know is a grumble for a lot of people staying at this hotel.

Reviewed May 23, 2014
9.2
Exceptional
Brett from United States
Couple
Standard
Stayed 1 night in February 2021

Value”

Great place for the money. Very clean. Rooms are outdated, but a great location. Right down the street from Universal. Also a Tesla charging station right down the street!

Reviewed February 08, 2021
8.0
Excellent
CUI from China
Business traveler
Standard
Stayed 1 night in October 2013

Good hotel location near Orlando”

comfortable room, friendly hotel staff and variety food selection

comfortable room, friendly hotel staff and variety food selection. Also can travel to Sea World, Universal Studio and Disneyland.

Reviewed October 24, 2013
10.0
Exceptional
Ali from Lebanon
Couple
Stayed 6 nights in January 2014

it was amazing, it went far beyond my expectations”

friendly staff, clean rooms, good service

Me and my wife enjoyed the stay in this hotel, they have friendly staff, nice breakfast in the executive level free of charge, we have internet access free of charge as well, room was tidy and clean, it was little bit small but it was comfy and nice.

Reviewed February 19, 2014
9.2
Exceptional
William from United States
Couple
Standard
Stayed 2 nights in January 2021

Universal hotel”

Great hotel and had great prices. Only issue is parking is about $17 a night and it wasn’t mentioned before hand

Reviewed January 19, 2021
10.0
Exceptional
HANI from Saudi Arabia
Couple
King Leisure Non-smoking
Stayed 5 nights in August 2014

We liked it.”

Location, accessibilty to themeparks, the service

We had a good time. We liked the breakfast. Service was great and staff were helpful and friendly. The location is great and close to themeparks. There're shuttles in the hotel that can take you to Universal's, Disney and Sea World. You can find restaurants and shops just few miles away. They were 4 days we spent there, yet one of the beautiful days.

Reviewed August 20, 2014
8.3
Excellent
Richard from United States
Couple
King Leisure Non-smoking
Stayed 2 nights in March 2015

Very Pleasant”

design, amenities, helpful staff

This is a very comfortable hotel, not 4 star, but very nice.good location, easy to get around. the staff was very helpful and genuinely cares about making the guests happy.

Reviewed March 31, 2015
5.6
Joan from United States
Couple
Standard
Stayed 1 night in December 2020

Extremely disappointed ”

First off I was surprised to find out this was considered a 4 star hotel. Location is great however the hotel is old! Rooms are so outdated. The air conditioner made noise ALL night long. The bathroom light as well and the toilet lid was dirty. The bed was not comfortable at all. The mini fridge was dirty and we barely could open it. The double blinds only partially close so all the sun comes thru making it hard to maintain the room dark. The lobby fools you because it’s very modern and clean until you get to the rooms. Overall this hotel needs a serious renovation if they are going to be listed as 4 star quality. I was very disappointed in my stay. I will not be coming back here.

Reviewed December 29, 2020
10.0
Exceptional
Chris from United Kingdom
Family with young children
Two Queen Beds Non-Smoking
Stayed 1 night in November 2019

One night stay”

Great hotel. Very friendly staff. Good location.

Reviewed November 21, 2019
8.3
Excellent
APILAK from Thailand
Business traveler
Stayed 4 nights in November 2012

Nice and clean hotel, but limited wifi”

friendly staffs

the hotel is clean and nice but the free wifi is available only at the lobby area.

Reviewed January 29, 2013
8.0
Excellent
abbas from Bahrain
Group
Standard
Stayed 7 nights in January 2013

Expensive Parking”

nice location and clean hotel

It was a nice clean hotel with good service but the parking was so expensive and cost me alot.

Reviewed February 03, 2013
7.0
Very good
XIASHAN from China
Solo traveler
King Leisure Non-smoking
Stayed 2 nights in December 2013

Convenient to Universal and safe surrounding”

Friendly staff, location, location

Overall's good! But the room service lady was not good, she's not friendly and knocked us up in the morning for room clean even though we said we don't need it.

Reviewed February 13, 2014
6.7
Good
Raymond from Canada
Couple
King Leisure Non-smoking
Stayed 1 night in November 2013

Great location for the price u got”

Location, price, free shuttles to attractions like Universal and Disney

It was pretty good. Free parking but as of 2014, it is no longer free parking. Our flight got cancelled due to snow storm at connecting flight and the staff shows sympathy. Unfortunately we didn't get a discount there. Free lounge access which means free beer in afternoon mad free breakfast. The shuttle drivers are really nice to allow us to bring drinks and muffins into the shuttle.

Reviewed August 12, 2014
7.3
Very good
meng from Malaysia
Business traveler
King Leisure Non-smoking
Stayed 7 nights in January 2015

friendly business hotel”

location, facility and friendly staff

pleasance and relax atmosphere.

Reviewed February 09, 2015
6.7
Good
Mahmood from Bangladesh
Business traveler
Standard
Stayed 3 nights in December 2014

Over rated and priced ”

Breakfast was okay

Nothing special

Reviewed December 13, 2014
4.4
Christopher from United States
Group
Two Queen Beds Non-Smoking
Stayed 2 nights in August 2019

Acceptable”

The pool had black allegie in it was dirty Never heard of you had to pay for parking

Reviewed August 26, 2019
6.7
Good
Tan from Malaysia
Business traveler
King Leisure Non-smoking
Stayed 7 nights in January 2015

Good hotel with friendly staff”

clean,comfortable and
Reviewed January 18, 2015
8.3
Excellent
Jiaxin from China
Couple
Two Queen Beds Non-Smoking
Stayed 7 nights in December 2013

very comfortable, good service”

location, service, equipment
Reviewed June 22, 2014
12
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