Crowne Plaza Hotel Orlando-Universal
Crowne Plaza Hotel Orlando-Universal
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 Crowne Plaza Hotel Orlando-Universal
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Lobby Crowne Plaza Hotel Orlando-Universal
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Lobby Crowne Plaza Hotel Orlando-Universal
Lobby
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Interior view Crowne Plaza Hotel Orlando-Universal
Interior view
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Location
Very good
7.9
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Crowne Plaza Hotel Orlando-Universal

Very good location
Stay in the heart of Orlando (FL)
Very good
From 25 reviewsSee what guests said
7.9
  • Heart of the city

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Bar

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Room choices
8.0
Very good
Room comfort & quality
Executive Queen Room with Two Queen Beds
Executive Queen Room with Two Queen Beds
...
  • 29 m²/312 ft²
  • Executive lounge access
  • 2 king beds
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King Room
King Room
...
  • 29 m²/312 ft²
  • 1 super king bed
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Standard
Standard
...
  • 28 m²/301 ft²
  • Non-smoking
  • 2 double beds
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Deluxe
Deluxe
...
  • Non-smoking
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Executive King Bed
Executive King Bed
...
  • Non-smoking
  • Bathtub
  • 1 king bed
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Deluxe Executive with King Bed
Deluxe Executive with King Bed
...
  • Non-smoking
  • Bathtub
  • 1 king bed
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Twin Executive
Twin Executive
...
  • Non-smoking
  • Bathtub
  • 2 queen beds
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2 Queen Beds
2 Queen Beds
...
  • Non-smoking
  • Bathtub
  • 2 queen beds
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King Room - Non-Smoking
King Room - Non-Smoking
...
  • Non-smoking
  • Bathtub
  • 1 king bed
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King Room - Non-Smoking
King Room - Non-Smoking
...
  • Non-smoking
  • Bathtub
  • 1 king bed
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More about Crowne Plaza Hotel Orlando-Universal

More about Crowne Plaza Hotel Orlando-Universal

An overview

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Nearest essentials

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What they offer

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What's nearby

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Guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (25)Booking.com Reviews (1263)
7.9
Very good
Cleanliness7.9
Facilities8.0
Location7.9
Room comfort and quality8.0
Service8.4
Value for money7.7
Provided by verified guests of Agoda
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Room type
Executive King Bed
King Room - Non-Smoking
Standard
Queen with 2 Queen Beds - Non-Smoking
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Showing 24 verified guest comments
12
8.3
Richard from United States
Couple
King Room - Non-Smoking
Stayed 2 nights in March 2015
Very Pleasant”
design, amenities, helpful staff
This is a very comfortable hotel, not 4 star, but very nice.good location, easy to get around. the staff was very helpful and genuinely cares about making the guests happy.
Reviewed March 31, 2015
7.3
meng from Malaysia
Business traveler
King Room - Non-Smoking
Stayed 7 nights in January 2015
friendly business hotel”
location, facility and friendly staff
pleasance and relax atmosphere.
Reviewed February 09, 2015
6.7
Tan from Malaysia
Business traveler
King Room - Non-Smoking
Stayed 7 nights in January 2015
Good hotel with friendly staff”
clean,comfortable and
Reviewed January 18, 2015
6.7
Mahmood from Bangladesh
Business traveler
Standard
Stayed 3 nights in December 2014
Over rated and priced ”
Breakfast was okay
Nothing special
Reviewed December 13, 2014
8.3
Jake from Singapore
Business traveler
Queen with 2 Queen Beds - Non-Smoking
Stayed 4 nights in October 2014
Fantastic hotel ”
The staff, the facilities and it's location.
Alright not exactly near the " happening" part of Orlando, you could still take a 15 min walk to where all the food and amusement Park is. Overall this is a great hotel to stay in.
Reviewed November 02, 2014
10.0
HANI from Saudi Arabia
Couple
King Room - Non-Smoking
Stayed 5 nights in August 2014
We liked it.”
Location, accessibilty to themeparks, the service
We had a good time. We liked the breakfast. Service was great and staff were helpful and friendly. The location is great and close to themeparks. There're shuttles in the hotel that can take you to Universal's, Disney and Sea World. You can find restaurants and shops just few miles away. They were 4 days we spent there, yet one of the beautiful days.
Reviewed August 20, 2014
6.7
Raymond from Canada
Couple
King Room - Non-Smoking
Stayed 1 night in November 2013
Great location for the price u got”
Location, price, free shuttles to attractions like Universal and Disney
It was pretty good. Free parking but as of 2014, it is no longer free parking. Our flight got cancelled due to snow storm at connecting flight and the staff shows sympathy. Unfortunately we didn't get a discount there. Free lounge access which means free beer in afternoon mad free breakfast. The shuttle drivers are really nice to allow us to bring drinks and muffins into the shuttle.
Reviewed August 12, 2014
8.3
Jiaxin from China
Couple
Queen with 2 Queen Beds - Non-Smoking
Stayed 7 nights in December 2013
very comfortable, good service”
location, service, equipment
Reviewed June 22, 2014
8.3
Wachirapon from Thailand
Group
Standard
Stayed 3 nights in June 2014
Good staff,clean room, but no fee wi,fi ”
Near universal studio Near wet n wild Good staff
Reviewed June 09, 2014
5.7
Edward from United Kingdom
Solo traveler
Executive King Bed
Stayed 12 nights in April 2014
Good Staff, OK Hotel”
Location, Friendly Staff, ??
The hotel was well located for Universal Studios, and not that far (by car) from Disney, so it was a good base for me. The staff were friendly and accommodating, the hotel was peaceful for the most part, even though it was through busy spring break /easter time. I had three major concerns with the hotel and a niggle. The main concern is the air conditioning, it is VERY noisy. The condensers are in a wall cupboard, not outside or a central system, and it sounds like a car in the room. This is not what you expect from a 4 star hotel, the A/C should be nearly silent. The second concern was that the lights outside my room, all the lights in the bathroom, hummed loudly. This is a fault of poor wiring. Due to these complaints the hotel moved my room, and the problems still existed. The third concern is that the wifi was charged, for anything other than snail pace. In the 21st Century in a 4 star hotel in the USA, free wifi is expected, even demanded. The price was very high, and was charged per device. The niggle is that the executive lounge was not worth anything for my stay. The breakfast in the lounge was worse than the restaurant. The lounge did not serve hot food, and American breakfasts are all about hot food, eggs, bacon, pancakes. This needs to be changed with A-La Carte ordering for the lounge. Lounge wifi was snail pace. However, for access to the Parks (which is why you go to Orlando), this was a good hotel. As I was on the executive floors I was not charged for parking, which I know is a grumble for a lot of people staying at this hotel.
Reviewed May 23, 2014
10.0
Ali from Lebanon
Couple
Executive King Bed
Stayed 6 nights in January 2014
it was amazing, it went far beyond my expectations”
friendly staff, clean rooms, good service
Me and my wife enjoyed the stay in this hotel, they have friendly staff, nice breakfast in the executive level free of charge, we have internet access free of charge as well, room was tidy and clean, it was little bit small but it was comfy and nice.
Reviewed February 19, 2014
7.0
XIASHAN from China
Solo traveler
King Room - Non-Smoking
Stayed 2 nights in December 2013
Convenient to Universal and safe surrounding”
Friendly staff, location, location
Overall's good! But the room service lady was not good, she's not friendly and knocked us up in the morning for room clean even though we said we don't need it.
Reviewed February 13, 2014
8.0
CUI from China
Business traveler
Standard
Stayed 1 night in October 2013
Good hotel location near Orlando”
comfortable room, friendly hotel staff and variety food selection
comfortable room, friendly hotel staff and variety food selection. Also can travel to Sea World, Universal Studio and Disneyland.
Reviewed October 24, 2013
8.0
abbas from Bahrain
Group
Standard
Stayed 7 nights in January 2013
Expensive Parking”
nice location and clean hotel
It was a nice clean hotel with good service but the parking was so expensive and cost me alot.
Reviewed February 03, 2013
8.3
APILAK from Thailand
Business traveler
Stayed 4 nights in November 2012
Nice and clean hotel, but limited wifi”
friendly staffs
the hotel is clean and nice but the free wifi is available only at the lobby area.
Reviewed January 29, 2013
7.3
Daniel from Sweden
Family with teens
Queen with 2 Queen Beds - Non-Smoking
Stayed 2 nights in January 2013
nice rooms”
gym, rooms
we booked this hotel for our two days stay in orlando because of the free internet and gym. but there was no free internet in the room! only in the reception... the gym was ok and the rooms were nice. the restaurant was no good but as there were no restaurants in the neighberhood we had to eat there. the breakfast was very god!
Reviewed January 14, 2013
9.7
Juan from Venezuela
Group
King Room - Non-Smoking
Stayed 4 nights in October 2013
Bonito hotel, con buen desayuno”
Gran buffet de desayuno, limpio, y buena atencion
En primer lugar quiero mencionar que el estacionamiento ES GRATIS, esto debido a que leí en muchos comentarios que tenia un costo de 9 USD diarios, al parecer corrigieron este detalle. El hotel esta muy bien, bonito y limpio, una buena opcion en Orlando
Reviewed October 19, 2013
7.7
EDGARDO from Argentina
Family with teens
Queen with 2 Queen Beds - Non-Smoking
Stayed 2 nights in January 2013
lind0 hotel”
buena ubicacio
mínimo. 50 palabras Comodo bien ubicqado Tranqwuilo
Reviewed February 02, 2013
8.7
Remco from Netherlands
Couple
Stayed 4 nights in September 2012
Prima hotel in Universal Studio's-area”
Goede lokatie dichtbij Universal Studio's. Ook snel bij Disney-parken
wij hadden geboekt met ontbijt en aangezien het niet druk was, mochten we gewoon van de kaart kiezen. anders is er een prima buffet. voor de attractieparken is er een shuttle mogelijk.
Reviewed September 11, 2012
8.0
Apichart from Thailand
Group
Queen with 2 Queen Beds - Non-Smoking
Stayed 3 nights in October 2015
โรงแรมดี”
โรงแรมดี คุ้มราคา
Reviewed October 18, 2015
12
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