8.6
Excellent
/10
(643 reviews)See what guests said
See map
8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Popular landmarks
Joey New York 120 m
Hammerstein Ballroom 140 m
Mood Fabrics 150 m
Consulate General of Guyana 150 m
34th Street 150 m
Blatt Billiards 170 m
34th Street-Penn Subway Station 180 m
Clothingline/SSS Sample Sales 180 m
Consulate General of Honduras 190 m
Nice Price/SSS Sample Sale 220 m
Nearby landmarks
Times Square 840 m
Broadway 840 m
Empire State Building 900 m
High Line 1.12 km
Top of the Rock 1.35 km
Grand Central Terminal 1.4 km
Central Park 2.47 km
The Metropolitan Museum of Art 3.81 km
The National 9/11 Memorial & Museum 4.98 km
Statue of Liberty 8.35 km
Crowne Plaza HY36 Midtown Manhattan

"Would definitely return."

Michael - August 4, 2019
 Crowne Plaza HY36 Midtown Manhattan
Interior view Crowne Plaza HY36 Midtown Manhattan
Interior view Crowne Plaza HY36 Midtown Manhattan
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Free Wi-Fi

Crowne Plaza HY36 Midtown Manhattan

320 West 36th Street, Times Square, New York (NY), United States, 10018 - See map
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Times Square
Within 840 m of property
  • 170 meters to public transportation

  • Located in heart of New York (NY)

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

Your dates are popular among travelersUsers are booking a place in New York (NY) every 1 minutes on Agoda.com
Value for money8.1
Location rating8.8
Nearest airportLaGuardia Airport (LGA)
Distance to airport10.4 km

Rooms available at Crowne Plaza HY36 Midtown Manhattan

Double Room - Disability Access
Double Room - Disability Access
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 2 double beds
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Standard Room
Standard Room
...
  • Non-smoking
  • Shower
  • 1 double bed or 1 king bed
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King Hearing Mobility Accessible Tub Non-Smoking
King Hearing Mobility Accessible Tub Non-Smoking
...
  • Non-smoking
  • 1 king bed
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King Superior
King Superior
...
  • Non-smoking
  • Shower
  • 1 king bed
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Suite - Mobility Access/Hearing Accessible
Suite - Mobility Access/Hearing Accessible
...
  • Room size: 43 m²/463 ft²
  • 1 king bed and 1 sofa bed
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2 Double Bed Leisure
2 Double Bed Leisure
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 double beds
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King Leisure
King Leisure
...
  • Non-smoking
  • Shower
  • 1 king bed
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King Hearing Accessible W Roll-In Shower
King Hearing Accessible W Roll-In Shower
...
  • Non-smoking
  • Shower
  • 1 king bed
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2 Bed Hear Accessible W Roll-In Shower
2 Bed Hear Accessible W Roll-In Shower
...
  • Non-smoking
  • Shower
  • 2 double beds
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Executive Suite Nonsmoke
Executive Suite Nonsmoke
...
  • Shower
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Crowne Plaza HY36 Midtown Manhattan?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crowne Plaza HY36 Midtown Manhattan?

A stay at Crowne Plaza HY36 Midtown Manhattan also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Crowne Plaza HY36 Midtown Manhattan has a car park that's close to the hotel. Parking is available for an additional charge. Parking options include a full-service valet for total ease.

What is the smoking policy at Crowne Plaza HY36 Midtown Manhattan?

Crowne Plaza HY36 Midtown Manhattan does not permit smoking in any of its rooms or indoor areas.

See map
Explore the neighborhood

What people love about Crowne Plaza HY36 Midtown Manhattan

  • 8.0
    Very good
    Location

    "Great location and service"

    Angelia

    |

    April 17, 2019

  • 10.0
    Exceptional

    "A la carte breakfast served at the restaurant was very nice."

    LISA

    |

    August 30, 2019

  • 10.0
    Exceptional
    Cleanliness

    "Staff are good and room is super clean with coffee maker / tea, lighting, acoustic and air conditioning all perform well."

    LISA

    |

    August 30, 2019

Property ranking|Compared to 1,925 New York (NY) properties
See all rankings
Service score
9.0/10
Cleanliness score
9.0/10
Review score - United States
8.9/10
Value for money score
8.1/10
Better than
97
%
of New York (NY) properties
Better than
96
%
of New York (NY) properties
Better than
94
%
of New York (NY) properties
Better than
93
%
of New York (NY) properties
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Overall rating:
8.6
Excellent
643 reviews
Cleanliness
9.0
Facilities
8.0
Location
8.8
Read all reviews >
What travelers say they love:
Location is perfect - Times Square, Bryant Park, Hudson Yard...
LISA from Canada
Family with older children
More about Crowne Plaza HY36 Midtown Manhattan

More about Crowne Plaza HY36 Midtown Manhattan

When visiting New York (NY), you'll feel right at home at Crowne Plaza HY36 Midtown Manhattan as it offers quality accommodation and great service. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

At Crowne Plaza HY36 Midtown Manhattan, the excellent service and superior facilities make for an unforgettable stay. This property offers numerous on-site facilities to satisfy even the most discerning guest.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. Crowne Plaza HY36 Midtown Manhattan is a smart choice for travelers to New York (NY), offering a relaxed and hassle-free stay every time.

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What they offer

8.0
Very good
Cleanliness

"Pros: New hotel, chic design and clean."

Chen

|

October 21, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American

Restaurants on site

TGA NYC
Cuisine:American

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Crowne Plaza HY36 Midtown Manhattan from real guests

Overall rating
8.6
Excellent
From 643 reviews
8.9Cleanliness
8.9Service
8.8Location
Agoda Reviews (99)Booking.com Reviews (544)
Rating via Agoda8.5
/
10
Cleanliness9.0
Facilities8.0
Location8.8
Service8.9
Value for money8.1
High score for New York (NY)
Rating
9+ Exceptional (11)
8-9 Excellent (9)
7-8 Very Good (7)
6-7 Good (4)
<6 Below Expectation (2)
Time of the year
Mar - May (6)
Jun - Aug (16)
Sep - Nov (7)
Dec - Feb (4)
Don't miss out!Users are booking a place in New York (NY) every 1 minutes on Agoda.com
All guests (99)
All room types
All languages

Show reviews that mention 

Showing 33 verified guest comments
12
10.0
Exceptional
LISA from Canada
Family with teens
2 Double Bed Leisure
Stayed 2 nights in August 2019

Excellent location, breakfast and services”

Location is perfect - Times Square, Bryant Park, Hudson Yards, Hugh Line are all within walking distance. Very convenient to take bus at Port Authority and Amtrack train at Penn Station, also close to Metro Station. The hotel kept our large luggage overnight allowed us to travel light to upstate New York and DC in between our stay in Manhattan. A la carte breakfast served at the restaurant was very nice. Staff are good and room is super clean with coffee maker / tea, lighting, acoustic and air conditioning all perform well. My teenage daughter really likes this hotel.

Reviewed August 30, 2019
8.8
Excellent
marie from Philippines
Family with teens
2 Double Bed Leisure
Stayed 6 nights in July 2018

Excellent”

We are currently staying in Crowne HY36 and i am amazed with this hotel.... staff are so nice, the room is so new, clean and beds are verh comfy. The bathroom is wonderful! I would definitely rate Crowne HY 36..... A+👍👍

Reviewed July 09, 2018
10.0
Exceptional
Lynne from United States
Group
2 Double Bed Leisure
Stayed 3 nights in December 2018

Exceptional”

I am the grandmother of 2 girls, 8 and 10 and this was their first trip to New York; the mothers and girls and I all stayed in one room. A little crowded, but we had a blast. The Hotel was a great location and we even enjoyed room service one night! Everyone was so nice--we had a blast!

Reviewed January 04, 2019
8.8
Excellent
Barry from Ireland
Couple
King Leisure
Stayed 4 nights in November 2018

Great Location ”

It’s a great modern hotel, really clean and comfortable. Amenities were sparse but then you are in downtown New York! Good value for money I felt!

Reviewed November 12, 2018
8.0
Excellent
Chen from Australia
Group
2 Double Bed Leisure
Stayed 3 nights in August 2019

Clean and New Hotel Room But Very Loud AC”

Pros: New hotel, chic design and clean. Good location. Cons: Small size but fair for New York. The AC in the room was super super noisy and ran the whole night. We complained to the hotel staff/receptionist but still not fixed. Not recommended for light sleeper.

Reviewed October 21, 2019
10.0
Exceptional
Sabrina
Solo traveler
King Leisure
Stayed 8 nights in May 2019

Clean hotel and amazing service ”

This hotel was amazing, the room was spacious and clean. The location was perfect, I was able to walk to almost everywhere I wanted to visit with most main attractions anywhere between being from 5-20 minutes walk from the hotel. The staff were lovely and were very welcoming, always greeting and making conversation with me whenever walking through the lobby area. Whenever I had questions or asked for suggestions for places to go, they were so helpful. Would definitely recommend for others to stay here and would happily come back.

Reviewed May 29, 2019
6.0
Ada from Singapore
Family with teens
2 Double Bed Leisure
Stayed 4 nights in June 2018

Above average”

The hotel is located in an alley on the 36th street which can be hard to find if you are arriving at night. On top of that, the room that we booked was small despite it being double bed room, and there was no space to walk after opening up our luggages. The bathroom door was so hard to close (it's so heavy!) plus there is no lock as well. I feel that there are many other hotels nearby which is more value for money and closer to Times Square.

Reviewed June 14, 2018
5.2
Carmine from Australia
Couple
King Leisure
Stayed 4 nights in September 2019

Very disappointed”

Our disappointment started as soon as we entered the foyer, very small and looked like the tiles needed a good scrub. We arrived approx 7pm, one person on the desk checking someone in and one person waiting, computer problems! Finally checked in and given room 1203, right next to the lift, entered room, which was also small, nowhere to put our suitcases, only on the limited floor space. Wardrobe was very small. Air conditioning was very noisy and noise from the lifts kept me awake. The bathroom was large, a positive, but the next day the mixer in the basin kept flowing hot, even when you turned to cold, then the toilet would fill with hot water when flushed. I finally contacted reception who sent a tradesman to have a look, he said to just keep the tap running until it went cold, which worked sometimes. During the day there was construction noise, thankfully we were not there much during the day. Our experience in the restaurant was not much better, I could not recommend Crowne Plaz

Reviewed September 19, 2019
10.0
Exceptional
Michael from United States
Family with young children
2 Double Bed Leisure
Stayed 3 nights in July 2019

Little gem in the Fashion District ”

Excellent location, great value, super friendly staff. The rooms are small, but hey it's NYC! Would definitely return.

Reviewed August 04, 2019
7.6
Very good
David from United States
Family with young children
King Leisure
Stayed 2 nights in July 2018

Very good”

Hotel ran out of water on 8/1, 7:10 AM till we check out; we could not take shower, can only use bottle water to flush toilet, brush tooth. I could not do my routine morning gym exercise either. Since we book through Agoda, hotel could not compensate us for this extremely troublesome, and which ruined our whole morning family vacation.

Reviewed August 03, 2018
7.6
Very good
David from United States
Family with young children
2 Double Bed Leisure
Stayed 2 nights in July 2018

Very good”

Hotel ran out of water on 8/1, from 7:10 AM till we check out; so we could not take shower, could not do my morning gym exercise, use bottle water to flush toilet and brush tooth. Since we book through Agoda, so hotel won't compensate us for this extremely troublesome, which ruin our whole morning vacation.

Reviewed August 03, 2018
6.8
Good
Courtney from United States
Family with young children
Standard Room
Stayed 2 nights in November 2018

Disappointing”

A very disappointing first night. I had reserved a double room for my two daughters and I, but we were told those rooms were all sold out when we checked in not long after noon. We were given a very small room with one bed that barely fit us all and that was right by the elevator. We were promised that you can't hear it, which isn't true so we had to request ear plugs to fall asleep. We were then woken up by a fire alarm at 1 am - after trudging down all of the stairs in pjs and winter jackets, we were told that it was a false alarm. The staff, who were generally very friendly, moved us to a double room on the corner the next day that was much better but the first night left a bitter taste.

Reviewed November 27, 2018
6.4
Good
James from Malaysia
Couple
King Leisure
Stayed 3 nights in June 2018

Not Worth It”

Requested for non-smoking room but whole room smells like weed smell. Air condition does not give out cold air. Receptionist take their sweet time to process customers. I waited for 15 min for the customer in front of me. They were talking about how eggs should be cooked. Maybe she should just work at the restaurant instead of the front desk.

Reviewed July 28, 2018
9.2
Exceptional
Linda from Canada
Family with teens
2 Double Bed Leisure
Stayed 3 nights in July 2019

Exceptional”

Spacious and newly renovated room. Good location. Very friendly and helpful staff.

Reviewed July 09, 2019
9.6
Exceptional
Steven
Couple
King Superior
Stayed 6 nights in April 2019

Spend 6 nights tottally enjoyed”

I would like to thank the staff including the bar staff...so friendly and helpful.. The location is excellent close to all amenities.. We are back in Sept and will be definedly be stay there again Higly recommend...

Reviewed May 04, 2019
10.0
Exceptional
Tifani from United States
Business traveler
Standard Room
Stayed 3 nights in June 2019

would recommend 10/10”

Wonderful hotel. Great amenities and lovely staff.

Reviewed June 29, 2019
6.8
Good
Jenell
Couple
King Leisure
Stayed 1 night in April 2019

Decent”

Showers do not get hot, Charged my card three times for one night, and walls are super thin.

Reviewed April 30, 2019
6.4
Good
James from Australia
Couple
King Leisure
Stayed 4 nights in April 2019

Serviceable ”

Nice place, although the big issue that stood out was the Cold showers.. Overall I think next time I would try somewhere else...

Reviewed May 05, 2019
10.0
Exceptional
Lyusya from United States
Solo traveler
King Hearing Mobility Accessible Tub Non-Smoking
Stayed 1 night in May 2019

great”

clean, neat , good location

Reviewed July 31, 2019
8.4
Excellent
Jenifer from United States
Business traveler
2 Double Bed Leisure
Stayed 5 nights in August 2019

Will stay again ”

Great staff, clean and good location

Reviewed August 17, 2019
12
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