Crowne Plaza Jordan Dead Sea Resort & Spa
1 King Bed Village Pool View Smoking Crowne Plaza Jordan Dead Sea Resort & Spa
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8.1
Excellent
/10
(67 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location
Parking
FREE
Free Wi-Fi

Crowne Plaza Jordan Dead Sea Resort & Spa

100 Dead Sea Road Sweimeh, Dead Sea, Dead Sea, Jordan - See map
"The location of the hotel is brilliant too along with stunning pool facilities with a lovely view across the dead sea."
Chris - April 19, 2017
Exceptional comfort
9.3 room quality and comfort
Excellent cleanliness
8.4 rating for cleanliness
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Steamroom

  • Air conditioning

Value for money7.7
Location rating9.0

Rooms available at Crowne Plaza Jordan Dead Sea Resort & Spa

9.3
Exceptional
Room comfort & quality
1 King Bed Village Sea View Non-Smoking
1 King Bed Village Sea View Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Junior Suite - Non-Smoking
Junior Suite - Non-Smoking
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 1 queen bed
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King Suite - Non-Smoking
King Suite - Non-Smoking
...
  • Room size: 51 m²/549 ft²
  • Balcony/terrace
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1 King Bed Village Pool View Smoking
1 King Bed Village Pool View Smoking
...
  • Room size: 25 m²/269 ft²
  • Bathtub
  • 1 king bed
Enter dates to see prices
Twin Room with View - Non Smoking
Twin Room with View - Non Smoking
...
  • Room size: 31 m²/334 ft²
  • Balcony/terrace
  • 2 single beds
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King Room with Pool View - Smoking
King Room with Pool View - Smoking
...
  • Room size: 31 m²/334 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
King Room with Pool View - Non-Smoking
King Room with Pool View - Non-Smoking
...
  • Room size: 31 m²/334 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Double Room - Smoking
Deluxe Double Room - Smoking
...
  • Room size: 31 m²/334 ft²
  • Balcony/terrace
  • 1 double bed
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Deluxe Twin Room - Smoking
Deluxe Twin Room - Smoking
...
  • Room size: 31 m²/334 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Deluxe King Room - Smoking
Deluxe King Room - Smoking
...
  • Room size: 31 m²/334 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

What people love about Crowne Plaza Jordan Dead Sea Resort & Spa

  • 10.0
    Exceptional

    "All you have to do is sit and enjoy the israel view."

    Urvi P.

    |

    October 7, 2018

  • 8.0
    Very good

    "Beach facilities are great."

    Ahmad B.

    |

    February 1, 2017

  • 10.0
    Exceptional

    "I am vegetarian and i had ample of options which is very rare."

    Urvi P.

    |

    October 7, 2018

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More about Crowne Plaza Jordan Dead Sea Resort & Spa

More about Crowne Plaza Jordan Dead Sea Resort & Spa

10.0
Exceptional

"Easy and amazing access to the dead sea."

Urvi P.

|

October 7, 2018

An overview

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What they offer

8.0
Very good
Staff 

"Staff were on the whole very friendly."

Ahmad B.

|

February 1, 2017

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Property's guest policies

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Some helpful facts

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Announcements

Please note that the minibar is free on selected items only and is filled once per stay. Please note that outside food is not allowed in the hotel for hygiene and quality control issues. Please note that the access to the Sohum Spa is for adults and strictly 18 years & above entry only.

Reviews of Crowne Plaza Jordan Dead Sea Resort & Spa from real guests

Provided by verified guests of Agoda
Agoda Reviews (67)Booking.com Reviews (1101)
8.1
/
10
Cleanliness8.4
Facilities7.6
Location9.0
Room comfort and quality9.3
Service7.6
Value for money7.7
Rating
9+ Exceptional (13)
8-9 Excellent (6)
7-8 Very Good (15)
6-7 Good (8)
<6 Below Expectation (6)
Time of the year
Mar - May (11)
Jun - Aug (11)
Sep - Nov (17)
Dec - Feb (9)
All languages
All guests (67)
All room types
Showing 48 verified guest comments
123
6.0
ahmad from Jordan
Couple
1 King Bed Deluxe Village Smoking
Stayed 1 night in August 2019

Above average”

It's not 5stars standard Room furniture very pour Bath room over used and acc damaged Room acoustics very bad (zero acoustic)

Reviewed August 26, 2019
6.4
Good
Bill from China
Couple
1 King Bed Village Sea View Non-Smoking
Stayed 1 night in August 2019

Not worth the money ”

The management and staff was disorganized cold and could careless about the customers. Check in was a pain and the people at check in were rude.

Reviewed August 20, 2019
6.0
Samer from United Arab Emirates
Family with young children
King Room with Pool View - Non-Smoking
Stayed 1 night in July 2019

Make sure everything is documented with their staff”

1. The pool chlorine is extremely high and cant open your eyes 0.5 meter under water which is unhealthy to kids and adults too 2. Few incidents happened in which staff in housekeeping lied about costs of extra bed 3. The hotel is full while staff are way less to serve visitors for ex. If you request anything from housekeeping expect a huge delay up to 30-45min 4. Standard room amenities aren't available in the room and are based on visitors requesting them. For ex. Slippers All the above shouldn't occur in 5* hotels

Reviewed July 31, 2019
9.6
Exceptional
Nesrin from Tunisia
Couple
1 King Bed Superior Non-Smoking
Stayed 1 night in June 2019

Exceptional”

Very good

Reviewed June 08, 2019
9.6
Exceptional
Tereza
Group
1 King Bed Superior Non-Smoking
Stayed 1 night in May 2019

Good price for value”

everything was good, only extra bed was not comfortable (broken)

Reviewed May 27, 2019
6.4
Good
Zoe from United Kingdom
Solo traveler
1 King Bed Village Sea View Non-Smoking
Stayed 2 nights in May 2019

Good”

If you don’t have children, don’t stay here! It’s overrun by families and noisy kids, if you want a relaxing holiday choose somewhere else. The rooms are nice but need a good clean; balcony furniture was marked with food smears etc. The bed had an extremely soft mattress which was very uncomfortable.

Reviewed May 09, 2019
10.0
Exceptional
Nagarathna from India
Solo traveler
1 King Bed Deluxe Village Smoking
Stayed 4 nights in December 2018

Ideal location to experience the Dead Sea”

The hotel services were top-notch. Mr. Khalid - chauffeur was punctual and an excellent guide. He drove through some of the scenic mountains of the country side. Ms. Malou and Catherine from Rabbel Bar ensured that customized vegetarian food was made available. They was attentive and willing to serve the guest without any shortcomings, an excellent service. Ms. Mary Ann from SPA D’Sante, made every effort to give a rejuvenating spa experience! Overall, this hotel is excellent for anyone who would want to experience the Dead Sea and Jordanian hospitality! It is located in an incredible location and tranquil. Cheers!

Reviewed January 20, 2019
10.0
Exceptional
Urvi from China
Couple
1 King Bed Superior Non-Smoking
Stayed 1 night in October 2018

Location. Service. Quality ”

I had a really good time at this hotel. Its so huge and marvelous. Easy and amazing access to the dead sea. The guard there at the dead sea helped me fill bottles with dead sea mud mask. And they wil also put the mask on your entire body and then scrub it with sea salts. All you have to do is sit and enjoy the israel view. The breakfast was so tempting with so many options. I am vegetarian and i had ample of options which is very rare. At reception the girl name Ann. She was really sweet and welcoming. The experience was way too good

Reviewed October 07, 2018
6.4
Good
Tam from Hong Kong
Group
1 King Bed Superior Non-Smoking
Stayed 1 night in September 2018

service is bad”

Room is old. The front desk staff service was bad.

Reviewed September 21, 2018
9.2
Exceptional
khalid from Saudi Arabia
Family with young children
1 King Bed Superior Non-Smoking
Stayed 1 night in July 2018

Very nice and quite place to take your kids”

I would like to thank all friendly staff.

Reviewed July 25, 2018
7.2
Very good
John from Qatar
Couple
1 King Bed Superior Non-Smoking
Stayed 1 night in May 2018

Nope. Not happy”

Room booked was not the room received. Received very small room and very disappointed. Stated as standard. The hotel was very busy and dis organized.

Reviewed May 03, 2018
6.4
Good
Laura from United Kingdom
Solo traveler
1 King Bed Superior Non-Smoking
Stayed 1 night in April 2017

A bad experience in a nice hotel”

A very nice hotel in a good location but what I can only describe as a hotel under some refurbishment, under staffed with untrained staff. I was disappointed with the beach area down to the dead sea, it felt like an unwanted extension to the hotel, there were not enough sunbeds on the beach and there was little customer service. Similarily the pool didn't have enough sunbeds for the number of guests and old and broken ones were brought out for us less fortunate guests who didn't arrive early enough at the pool. I was unfortunate enough to be put in a room next to where there was some refurbishment going on, the room had not been cleaned, the bed sheets were dirty and there was no towels or toiletries in the room. I had to call twice to get towels and toiletries for the room as well as for a room service menu. When my food arrived it was nice but it was interrupted by room service telling me that they had to send someone to collect payment for the meal that I had signed to my room bill. (The hotel had my credit card details and no one came to collect payment.) When I went to check out the room, I was handed an incorrect bill. Despite having the copies of the receipts that clearly showed that I had only signed for 1 of the bills, I was left waiting for approximately 15 minutes while the staff fumbled to correct their error. What had the potential to be a great experience was unfortunately ruined mostly by the staff on this occasion.

Reviewed May 07, 2017
7.6
Very good
Chris from United Arab Emirates
Couple
1 King Bed Village Sea View Non-Smoking
Stayed 1 night in April 2017

Lovely hotel by the Dead Sea let down by abrasive front-desk staff”

Arrived at the Hotel after a very long and tiring drive from Petra. On approaching the front-desk lady, her welcome was less than warm. Barely a smile. Not welcoming. I asked if my friend could use his IHG membership for the reservation to which she gave an abrupt response. However when my friend approached her and asked, she gave a long and flowing explanation. This was my first impression and sadly it spoiled my opinion compared to the wonderful staff at the nearby Holiday Inn where we stayed two nights prior. They really understand customer care from front-desk to the kitchen staff. On the plus-side, the restaurant is AMAZING. We tried the buffet and even at the late hour (10pm) the food was fresh, hot and very tasty! The location of the hotel is brilliant too along with stunning pool facilities with a lovely view across the dead sea.

Reviewed April 19, 2017
8.4
Excellent
Greg from Australia
Family with young children
Stayed 1 night in April 2017

Excellent”

Hotel is located in a fantasic spot for viewing the Dead Sea as well Accessing the Dead Sea to Swim. Nice little beach Area including a Free Mud Pack area The resort is well designed catering for kids of all ages Pools are excellent catering for all comers - Adult, Family & Kids Rooms are good and clean Buffet Breakfast pretty standard with fresh cooked Eggs Available Buffet Dinner pretty Standard Le Acarte restaurant available If you are a IHG member no points are rewarded when booking through Agoda

Reviewed April 08, 2017
7.2
Very good
Craig from United Kingdom
Solo traveler
1 King Bed Superior Non-Smoking
Stayed 1 night in March 2017

Decent but perhaps better value in other hotels”

Got a great deal so happy overall. However, there was construction being done and they charge for using the gym. Some of the other hotels might be better value at full price.

Reviewed April 07, 2017
8.0
Excellent
Ahmad from United Kingdom
Solo traveler
Stayed 1 night in December 2016

Nice hotel needs some refurbishing”

Overall the hotel was good. We stayed in off season. Staff were on the whole very friendly. Beach facilities are great. The rooms need work. Spa facilities were great

Reviewed February 01, 2017
7.6
Very good
Sue from Australia
Couple
Stayed 1 night in December 2016

Great location and spa”

needs some sprucing up, but a good place to stay if you want direct access to the dead sea. the spa is lovely, as is the lebanese restaurant. However, it is not 5 star - more like 4

Reviewed January 02, 2017
6.0
Zane from New Zealand
Couple
Stayed 1 night in July 2016

Clean but very bad facilities”

Staff were very friendly and co-operative in reception they even changed my roon to a better one..the bad side this hotel does not care much about facilites its very hot weather we almost melt on pool and no free cold water at all and no ice maker in room building. the bottle of water cost $6 !! And in-room menu is very expensive a small burger sandwitch cost $20 dollars just a sandwitch !! Morning buffer very poor and no variaties This hotel need to look after their visitors more Its a ripp off place at end

Reviewed August 02, 2016
7.6
Very good
Marcus from Germany
Solo traveler
Stayed 2 nights in June 2016

ok, slightly expensive”

half of the pools were closed. Lots of (loud) small children. Breakfast selection was really good

Reviewed June 19, 2016
6.4
Good
Simon from Canada
Couple
Stayed 2 nights in October 2015

Memories of Time Share Accommodations”

Spouse and I stayed here for 2 nights over the weekend after Eid. Reserved a Deluxe Bed with a terrace. Not impressed - it appears the hotel lobby have a different way of classifying their rooms and I'm pretty sure we just got the standard room. When i called down to the front desk to discuss (several times), my concern was never attended to. I don't recommend buying into the buffet breakfast - several food items dried / very poor quality, and food stations filthy. Saving grace for this visit was only the spa with its amazing water therapy fixtures - a playground for adults. Forget about enjoying the view from your terrace - there's a 5-8 foot brick wall at the end that blocks the view from your chair - not sure who thought of that. All in all, the rooms all look the same and reminded us of condo living and time share vacationing. Very unremarkable. The Spa can be accessed on its own however - we look forward to that. We noticed that MovenPick, Marriott and other similar grade hotels are similarly situated on the Sea and similarly priced.

Reviewed February 15, 2016
123
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