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Exterior view, Crowne Plaza Maastricht in Maastricht
Premium Room - Guestroom, Crowne Plaza Maastricht in Maastricht
Exterior view, Crowne Plaza Maastricht in Maastricht
Lobby, Crowne Plaza Maastricht in Maastricht
Lobby, Crowne Plaza Maastricht in Maastricht
Interior view, Crowne Plaza Maastricht in Maastricht
Interior view, Crowne Plaza Maastricht in Maastricht

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8.3

Excellent

95 reviews

95 reviews

Breakfast3
View2
Housekeeping2
See map
See map

9.3

Exceptional

Location rating score

Exceptional location
Excellent for walking
Parking
Available
Walkable places
Magnolia Thrift Store
110 m
de VerwonderinG
160 m
Hoge Brug
210 m
Centre Ceramique Library
220 m
Tatz
230 m
Closest landmarks
Zondag
280 m
Take One
280 m
Helpoort
320 m
Hel Gate
330 m
Basilica of Our Lady
330 m

Crowne Plaza Maastricht

Ruiterij 1, Wijck, Maastricht, Netherlands, 6221 EW - See map
Highlights

Hygiene Plus

570 meters to public transportation

Check-in/out [private]

Free Wi-Fi in all rooms!

Currency exchange

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Front desk [24-hour]

Golf course [on-site]

Fitness center

Luggage storage

Cash withdrawal

Your dates are popular among travelersUsers are booking a place in Maastricht every 55 minutes on Agoda.com
Value for money7.6
Location rating9.3

Rooms available at Crowne Plaza Maastricht

Excellent
Room comfort & quality

8.4

King Business Nonsmoking
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
1 King Premium Plein
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Premium Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
King Superior Nonsmoke
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
King Bed Maas River View Non Smoking
...
  • Room size: 25 m²/269 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Comfort Room With King Bed
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Room Business
...
    Enter dates to see prices
    Standard Room
    ...
    • Room size: 25 m²/269 ft²
    • Balcony/terrace
    • 1 double bed
    Enter dates to see prices
    Two Bed Riverside View Non Smoking
    ...
    • Room size: 28 m²/301 ft²
    • River view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Kng Executive Nonsmoking
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    Does Crowne Plaza Maastricht have a fitness center?

    Crowne Plaza Maastricht offers 24-hour fitness center that is ideally located at the tip of your finger, making it possible for you to get your daily training session in at any time of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

    What actions does Crowne Plaza Maastricht take in terms of hygiene, safety, and cleanliness?

    Crowne Plaza Maastricht satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with temperature check for guests and staff, staff trained in safety protocol, first aid kit, and free face masks for added safety precautions and hygiene protocols.

    Are there ATM on-site at Crowne Plaza Maastricht?

    Yes! The perks of staying at Crowne Plaza Maastricht include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your trip.

    What attractions are close by Crowne Plaza Maastricht that are in walking range?

    While remaining at Crowne Plaza Maastricht, begin your holiday break by visiting the closest points of interest that are within walking distance to the property which include Magnolia Thrift Store, de VerwonderinG, and Hoge Brug.

    How many rooms does Crowne Plaza Maastricht have?

    Crowne Plaza Maastricht has a total of 174 rooms.

    What was the average room rate for Crowne Plaza Maastricht been in the past month?

    The average room rate for Crowne Plaza Maastricht in the past month is 147.92 EUR, compared to city's average of 130.71 EUR.

    What is the typical rating that verified Business travelers' have given to Crowne Plaza Maastricht?

    Verified business travelers that have stayed at this property have given Crowne Plaza Maastricht an average rating of 7.6. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

    What is the average rating that past Families with young children have given to Crowne Plaza Maastricht?

    Past families with young children that have stayed at this property have given Crowne Plaza Maastricht an average rating of 7.8. You can look up more complete customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

    What time is check-in and check-out at Crowne Plaza Maastricht?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated periods may be charged an additional fee.

    What is the closest airport to Crowne Plaza Maastricht?

    The closest airport to Crowne Plaza Maastricht is Cologne Bonn Airport, 100.0 km away.

    What people love about Crowne Plaza Maastricht

    • 10

      Exceptional
      Cleanliness

      "Room I stayed were clean, given a quiet corner per my request."

      NOOR

      |

      June 2, 2023

    • 10

      Exceptional
      Location

      "Most convenient situated by the bridge to crossover to Old side of Maastricht."

      NOOR

      |

      June 2, 2023

    • 10

      Exceptional
      Staff 

      "Staffs were welcoming!"

      NOOR

      |

      June 2, 2023

    Overall rating:

    8.3

    Excellent
    95 reviews
    Cleanliness
    8.2
    Facilities
    7.9
    Location
    9.3
    Read all reviews >
    More about Crowne Plaza Maastricht

    More about Crowne Plaza Maastricht

    Experience Luxury and Convenience at Crowne Plaza Maastricht

    Discover a world of luxury and convenience at Crowne Plaza Maastricht, a 4.0-star hotel located in the heart of Maastricht, Netherlands. With a range of facilities that include a coffee shop, bar, restaurant, room service, safety deposit boxes, tours, valet parking, concierge, massage, fitness center, and spa, you'll find everything you need to make your stay comfortable and enjoyable. Stay connected with Wi-Fi in public areas and free Wi-Fi in all rooms. Relax in the designated smoking area or by the fireplace. Take advantage of the laundry service, dry cleaning, car hire, luggage storage, shared lounge/TV area, fishing, daily housekeeping, taxi service, and ticket service. Enjoy a delicious breakfast buffet or continental breakfast. With an onsite car park and 24-hour fitness center, Crowne Plaza Maastricht is the perfect choice for both business and leisure travelers. Please note that car park charges apply.

    Room Types at Crowne Plaza Maastricht

    Crowne Plaza Maastricht offers a variety of room types to cater to every guest's needs. From the spacious and luxurious 1 King Bed 1 Bedroom Suite River Meuse View to the cozy and comfortable Standard Room with 1 Double Bed, there is something for everyone. Other room types include the 1 King Bed Junior Suite, 1 King Premium Plein, 1 King Premium River Meuse View, 2 Queen Beds Junior Suite, 2 Queen Premium River Meuse View, 2 Sgl Bd 2 Pers Nonsmoking, 2 Single Beds Premium, Comfort Room With King Bed, King Bed Maas River View Non Smoking, King Business Nonsmoking, King Deluxe Nonsmoke, King Superior Nonsmoke, Kng Executive Nonsmoking, Premium Room, Superior Suite, and Two Bed Riverside View Non Smoking. Each room type offers its own unique features and amenities, ensuring a comfortable and enjoyable stay for all guests.

    Impeccable Staff Makes Crowne Plaza Maastricht Stand Out

    Guests rave about the impeccable staff at Crowne Plaza Maastricht, with one reviewer expressing gratitude for their help in having a perfect weekend break. The hotel's friendly, helpful, and polite staff sets it apart from other hotels in the area. Visitors appreciate the staff's impeccable appearance and professionalism, making their stay all the more enjoyable.

    Discover the Best of Maastricht with Crowne Plaza

    Experience the perfect blend of luxury and comfort at Crowne Plaza Maastricht. With an overall rating of 8.3, this hotel has garnered high praise from guests for its exceptional staff performance, comfortable accommodations, and prime location in the heart of Maastricht. With a cleanliness rating of 8.2 and impressive facilities rating of 7.9, you can expect a memorable stay at this hotel. While the food and dining rating is 7.3, guests can explore the vibrant culinary scene in the city. With a location rating of 9.3, guests can easily explore the city's main attractions, including the Vrijthof Square and the Bonnefanten Museum. Discover the best of Maastricht with Crowne Plaza Maastricht.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.9

    Most talked about facilities

    Breakfast

    5 mentions

    Internet

    1 mention

    View

    1 mention

    Languages spoken
    • English
    • Dutch
    • French
    • German
    • Italian
    • Portuguese
    • Spanish
    • Swedish
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Body scrub
    • Body wrap
    • Fishing
    • Fitness center
    • Golf course [on-site]
    • Light therapy
    • Massage
    • Spa
    • Spa/sauna
    • Tennis court
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Alternative meal arrangement
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Coffee shop
    • Kitchen
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Fireplace
    • Food delivery
    • Grooming service
    • Heating in public area
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Salon
    • Shops
    • Smoke-free property
    • Smoking area
    • Terrace
    • Xerox/fax in business center
    For the kids
    • Kids meal
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [private]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • pet bowls
    • Pet-friendly [charges apply]
    • Pets allowed
    • Service animals are welcome
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Car park [charges apply]
    • Car park [on-site]
    • Car power charging station
    • Rental car
    • Taxi service
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Balcony/terrace
    • Blackout curtains
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Ironing facilities
    • Mini bar
    • Private bathroom
    • Shower
    • Slippers
    • Sofa
    • Soundproofing
    • Telephone
    • Toiletries
    • TV [flat screen]
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • Continental
    • Gluten-free
    • Buffet
    Restaurants on site
    De Mangerie
    • Cuisine: Mediterranean
    • Menu: Buffet

    Location

    Ruiterij 1, Wijck, Maastricht, Netherlands, 6221 EW
    Exceptional
    Location

    9.3

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-1 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 2 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until12:00
    Extras
    • Breakfast charge (unless included in room price)28 EUR
    The property
    • Number of rooms 174

    Property announcements

    Please note that you can opt for a faster Wi-Fi connection at the following fees: - 3 EUR per hour - 17 EUR per 24 hours - 25 EUR per 48 hours Please note that the surcharge for pets is EUR 35 per night. Guide dogs can stay for free.

    Reviews of Crowne Plaza Maastricht from real guests

    Provided by verified guests of Agoda
    8.3
    Cleanliness8.2
    Facilities7.9
    Location9.3
    Room comfort and quality8.4
    Service8.6
    Value for money7.6
    High score for Maastricht
    Rating
    9+ Exceptional (13)
    8-9 Excellent (12)
    7-8 Very Good (10)
    6-7 Good (4)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (9)
    Jun - Aug (13)
    Sep - Nov (8)
    Dec - Feb (13)

    Show reviews that mention 

    Showing 43 verified guest comments
    123
    9.2
    Exceptional
    Gwen from Belgium
    Group
    2 Sgl Bd 2 Pers Nonsmoking
    Stayed 1 night in October 2022

    Fijn hotel”

    Top ontbijt. Mooie ligging. Vriendelijke mensen.

    Reviewed October 21, 2022

    See room deals

    9.2
    Exceptional
    Hudhaifa from United Arab Emirates
    Solo traveler
    Standard Room
    Stayed 2 nights in May 2022

    Exceptional”

    Very lovely, location, staff only the shower room are old

    Reviewed May 07, 2022

    See room deals

    Dear Hudhaifia. thank you so much for choosing Crowne Plaza Maastricht and for your kind words! We appreciate your feedback and we hope to see you again soon. Best regards, Team Crowne Plaza Maastricht

    Responded May 10, 2022
    Crowne Plaza Maastricht
    6.0
    Ashley from Belgium
    Couple
    King Deluxe Nonsmoke
    Stayed 1 night in October 2020

    Room not as described ”

    I booked the King deluxe room, which doesn’t seem to be “deluxe” at all, mini bar is expensive and not worth the money at all, will not be returning to this over priced “pay for the name” hotel

    Reviewed October 11, 2020

    See room deals

    Dear valued guest, we are very sorry to read that we didn’t meet all your expectations during your stay. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best regards, Team Crowne Plaza Maastricht

    Responded October 17, 2020
    Crowne Plaza Maastricht
    5.2
    philippe from Switzerland
    Solo traveler
    Comfort Room With King Bed
    Stayed 4 nights in June 2020

    Be careful : Credit card fraud twice in a row !”

    Twice in a row the hotel debited our credit card for a very important and totally undue amount. We were very very lucky to see this But this was a fraud. From the hotel or an employee. In any case be very very careful. If you become the victim the value for money becomes horrible

    Reviewed July 05, 2020

    See room deals

    Dear valued guest, we are very sorry to read that we didn’t meet all your expectations during your stay. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best regards, Team Crowne Plaza Maastricht

    Responded October 17, 2020
    Crowne Plaza Maastricht
    2.0
    Angelo from Netherlands
    Couple
    Standard Room
    Stayed 2 nights in September 2020

    Dissapointing”

    A mix up in the date of my reservation cost me 238 euros extra for 2 nights!! I called your CS instead of amending the date i had to cancel my old reservation (which was still due in 7 days) without getting a refund, and create a brand new booking. Ridiculous!!

    Reviewed September 17, 2020

    See room deals

    Dear Angelop, thank you so much for sharing your experience with us. We do hope to have the opportunity to serve you again in the future. Best regards, Team Crowne Plaza Maastricht

    Responded June 15, 2021
    Crowne Plaza Maastricht
    8.8
    Excellent
    Grant from United Kingdom
    Couple
    Premium Room
    Stayed 2 nights in July 2018

    André Reux weekend”

    There is one thing that separated this crown plaza from any other and such like hotels, the staff, they were friendly, helpful and impeccably turning out and polite... and like to thank them for helping us have a perfect weekend break

    Reviewed July 28, 2018

    See room deals

    10.0
    Exceptional
    Saowanee from Thailand
    Business traveler
    Stayed 4 nights in February 2015

    Good Location ”

    Location ,Service and Breakfast

    We have a pleasure stay for 4 days , room was great ,nice river view .Breakfast is top class ,varies choices ,an only issue we feel strange is this hotel have no gym. Overall still the best choice for Maastricht.

    Reviewed February 16, 2015

    See room deals

    7.3
    Very good
    Henrik from Denmark
    Solo traveler
    Stayed 2 nights in January 2013

    OK comfortable hotel”

    Good location, Quiet, Comfortable

    The Crowne Plaza is a typical business hotel. I found it convenient, pleasent and clean, but also quite anonymous. Easy 15 minute walk from the station. I do not like that you have to pay for WIFI. Lunch was quite good, did not try the breakfast because it is cheaper at 'Coffee Lovers' acrosss the square. Coukd stay again because of the goos location.

    Reviewed February 04, 2013

    See room deals

    8.0
    Excellent
    Anil from India
    Couple
    Stayed 3 nights in April 2013

    An amazing three day stay which we extended. ”

    Very close to the Central Railway station, by the lovely river side, lots and lots of dining options both inside & outside the hotel

    We had a very comfortable three night stay and when we wanted to extend it, this was done at the same price. No complaints. The hotel is quite large and gives a sense of space. Being right next to the river adds to the charm of the hotel. The view overlooking the two bridges is awesome.

    Reviewed May 10, 2013

    See room deals

    7.7
    Very good
    Martinus from Netherlands
    Couple
    Stayed 2 nights in December 2012

    Excellent”

    Room very nice

    We were pleasantly surprised by the hotel since the room was much nicer than in the picture, not sure whether all rooms are like this. Expensive for breakfast and wifi, bot not used. Good location to explore beautiful city.

    Reviewed January 10, 2013

    See room deals

    8.8
    Excellent
    Saowanee from Thailand
    Business traveler
    Standard Room
    Stayed 6 nights in February 2017

    Good Location ”

    Easy to walk to market and lot of restaurant nearby , Nice room and view , Good staffs and very good breakfast !

    Reviewed February 23, 2017

    See room deals

    8.8
    Excellent
    Aashish from India
    Family with teens
    Stayed 1 night in February 2017

    Unforgettable stay at Maastricht”

    Excellent location, Clean comfortable rooms, good service, good breakfast.

    Reviewed February 13, 2017

    See room deals

    8.0
    Excellent
    Soh from Singapore
    Couple
    Stayed 2 nights in September 2013

    Is just normal hotel stay nothing to impress. ”

    Clean, easy access and good breakfast

    should have provided free Wifi in room. Room is nothing special. Very impressed with breakfast spread. River view is very relaxing

    Reviewed September 17, 2013

    See room deals

    10.0
    Exceptional
    John from United Kingdom
    Couple
    Stayed 3 nights in August 2016

    Exceptional”

    Staff were very polite & helpful

    Reviewed August 27, 2016

    See room deals

    7.3
    Very good
    Jan from Netherlands
    Solo traveler
    Two Bed Riverside View Non Smoking
    Stayed 1 night in February 2014

    location at river side close to city center”

    location, staff, location

    Overall my stay was okay.

    Reviewed November 10, 2014

    See room deals

    10.0
    Exceptional
    NOOR from Malaysia
    Solo traveler
    Comfort Room With King Bed
    Stayed 1 night in June 2023

    Most convenient stay”

    Just few minutes walk away from Train Station, passing thru many restaurants and shops. Most convenient situated by the bridge to crossover to Old side of Maastricht. Room I stayed were clean, given a quiet corner per my request. I didn’t take up breakfast offer as I know there’s plenty out there therefore I can’t feedback on F&B. Staffs were welcoming! Stellar!

    Reviewed June 02, 2023

    See room deals

    8.7
    Excellent
    Andrew from Australia
    Couple
    Stayed 2 nights in August 2013

    Great location ”

    Location , comfortable , friendly
    Reviewed August 10, 2013

    See room deals

    9.0
    Exceptional
    Cecille from United Kingdom
    Business traveler
    Stayed 2 nights in May 2013

    Good stay during my three day trip”

    location, service and food
    Reviewed June 02, 2013

    See room deals

    5.2
    Zimmermann from Germany
    Couple
    Kng Executive Nonsmoking
    Stayed 2 nights in September 2021

    Aufenthalt Masstricht”

    Alte Einrichtung, Bad sehr abgenutzt und nicht so sauber, viel zu teuer für diesen Zustand

    Reviewed September 04, 2021

    See room deals

    Dear valued guest, , we would like to thank you for staying with u. We appreciate the feedback you provided regarding your recent stay and hope to have the opportunity to serve you again in the future. Best regards, Team Crowne Plaza Maastricht

    Responded September 06, 2021
    Crowne Plaza Maastricht
    7.6
    Very good
    Kirsten from Germany
    Couple
    Two Bed Riverside View Non Smoking
    Stayed 1 night in October 2020

    Ideale Lage ”

    Ein in die Jahre gekommenes Hotel mit idealer Lage. Personal super freundlich... können nichts für den Zustand der Zimmer! Betten und Wäsche super sauber !!!!! Bäder alt ... Fenster undicht, dreckig , Heizung in manchen Zimmern defekt. Sicht auf den Fluss und die Stadt gleichen die Mängel wieder aus. Frühstück sehr gut!

    Reviewed October 04, 2020

    See room deals

    Sehr geehrter Gast, haben Sie vielen Dank, dass Sie unsere Gäste waren und dass Sie sich die Zeit genommen haben, über Ihren Aufenthalt zu schreiben. Wir freuen uns ebenfalls schon auf Ihren nächsten Besuch. Mit freundlichen Grüßen, Team Crowne Plaza Maastricht

    Responded October 17, 2020
    Crowne Plaza Maastricht
    123
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