
"Staff really good"



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Crowne Plaza Macau
In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Macau City part of Macau, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ruins of St. Paul's. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.
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IHG Clean Promise
When you’re ready to travel again, we’ll be ready to welcome you
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Daily housekeeping
Room service [24-hour]
Exceptional”
Have stayed at Crowne Plaza Macau for only 1 night. As advertised, the room is large and bright, and also offers a good sea view. Usb charging ports are available so that you don't have to bring your own travel adapter. If you are coming from the city, you can take buses to Perola Oriental Terminal and walk to the hotel. The reception helped us to call a cab, and we paid an affordable MOP30 for a 10mins ride to the Macau Ferry Terminal. They provide free shuttle service from 9am too. Don't forget to add breakfast to your hotel booking, you won't be disappointed with the good selection of food! I would like to also take this chance to thank the team for preparing the complimentary surprise for us! We appreciate your thoughtfulness, and for making our special occasion memorable~ I am glad to have chosen your hotel. Highly recommended!
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"Thank you for choosing Crowne Plaza Macau for your meeting – we’re happy to hear it was a success! We look forward to welcoming you again to Macau – we enjoyed taking care of you. Thanks again. Marketing & Communications Manager"
Definitely a choice for those who want to stay over a night after concert at Venetian.”
We booked a Saturday night at Crown Plaza at a charge one thousand something which is almost $1000-1500 cheaper than those hotels at Taipa or Macau downtown! It may not be the best location in Macau, but they also provide shuttle bus service from Macau outer Harbour Ferry Pier to hotel at around 20 minutes travelling . The check in is smooth, room is decent and nice. I was being upgraded to a Harbour View Room, look over the Outer harbour & really stress free. Buffet breakfast on 3/F also provide a variety of food, salad, bread & pastries to noodles & congee. It would be perfect if the food can be hotter. Tips for those coming back from Venetian after concert: take the shuttle bus from Venetian to Border Gate and walk to hotel within 20 minutes. You can find different local restaurants, fast food shop & convenience store on the way! Good choice for the supper !
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Excellent”
Good value for money. Spacious room with a nice sea view. Far from the busy streets of macau but there's a bus stop few blocks from the hotel that pass through senado sqaure fare is 6mop. Free shuttle to and from macau ferry terminal. If you want to save a lot from taxi you can use their free shuttle to ferry terminal and just transfer to another shuttle to destination of your choice like parisian, venetian mgm etc. They have free shuttles too! We had a pleasant stay at Crowne!
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Exceptional”
Our experienced in Crowne Plaza Macau was great☺️ all staff are approachable and very friendly. They keep on smiling all the way 💛 it made me feel comfortable . Keep it up guys❣️
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Quiet place to stay with reasonable price and brilliant view”
Although the hotel is located at the edge of the city and is far away from most of the tourist attractions, it is conveniently accessible by bus or taxi. The distance from most tourist attractions makes the hotel a quiet place to stay. The location also offers a brilliant seaview to the HK-Macau Bridge. I am impressed the great variety of food during the breakfast time and the staff members are polite, professional and have a nice proficiency in English. Highly recommended!
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Quiet and away from center of activities”
Great quiet location, away from the center of most activities, if that's what you are looking for, which was what I was after. Hotel offered me a great view for my deluxe booking; front desks staff said I was upgraded but I couldn't tell, however, room was large and not cramped. Great shuttle service running every 30 minutes to and from Macau ferry terminal to get to all the center of activities that you may be looking for. Buffet breakfast not excellent but adequate with sufficient variety to accommodate most travelers.
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Large Room with Free Shuttle Bus !”
This hotel has great room and free shuttle bus to and from Macau' Pier. Besides, it also has friendly staff and so helpful. This is my first travel to Macau and i feel so helpful. The hotel has great facilities and large room but a little bit far from tourist spot.
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"Thank you for choosing Crowne Plaza Macau for your meeting – we’re happy to hear it was a success! We look forward to welcoming you again to Macau – we enjoyed taking care of you. Thanks again. Marketing & Communications Manager"
My first choice in Macau”
Although the hotel is located quite far away from the city center, it is reasonably priced with high quality. I don't find any issue during my stay. If I go to Macau again, I will consider this hotel again.
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Affordable 5-Star Hotel”
Location is near Hong Kong - Macau Ferry Terminal, approximately 6 minutes taxi ride (MOP 38.00). Very nice hotel, room is clean and comfortable, hotel staffs are nice and polite. There have some restaurants and convenience shops (but not much selection) behind the hotel. Ovarall, it's a nice hotel, highly recommended.
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Couldn't ask for anything more. ”
Had an amazing stay at crowne. Everyone says that the location is far, but the surrounding area is great. Quiet peaceful and cozy. Everything is accesible by shuttle bus through the ferry terminal, so we had very little trouble and cost going arround. Food is amazing. The staff is very friendly. And the room is superb. A note travelling around, take advantage of the shuttle busses in the ferry terminal. Crowne has a shuttle going to the terminal, and from there you can hop on another bus going virtually anywhere. Theres also a great sushi take out store near the hotel. Ask the staff, they might know.
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Great value club room”
Beautiful modern room with a gigantic bed. There is a free shuttle bus that takes you to the Macau Ferry Terminal and from there, you can take free shuttle buses for most of the major hotels. The club room includes afternoon tea with a great selecting of delicious pastry and in the evening, there is free alcoholic drinks and snacks.
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Dear wee, Thank You for choosing Crowne Plaza Macau and sharing your feedback with us. We're pleased to hear your comment regarding your stay especially our catering services and shuttle bus services . I'll be sure your feedback will be encouraging our team members. We try hard to make sure all of our Guests have a rewarding experience at our hotel and all of us at Crowne Plaza Macau are passionate about hospitality. Thank you again and we look forward to welcoming you back. Marketing & Communications Assistant Director
Nice hotel away from city centre”
We had originally booked a club room but the club level wasn't yet completed so the hotel upgraded us to a suite.... and what a sweet suite it was, wow! Very helpful hotel staff and the breakfast was wonderful. We'll definitely stay at this hotel again when we visit Macau, even if not for the upgrade.
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Amazing room! Friendly and helpfull staff”
The staff are very nice and helpfull. I forgot who was the name.. he was so helpfull to explain what can we explore around macau and the room is amazing.. the only things is the location quite far from attractions so you have to take cab to go there. But there is shuttle bus to ferry pier so you can take shuttle bus to venetian from the ferry pier
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Value for money in total”
1.Hotel room and washroom facilities are clean, modern and spacious and can view a bit Zhu Hai even in non sea-view room. 2. King bed are comfortable and spacious as two large queen beds are placing together. 3. Nice food and seaview in restaurant for breakfast. 4. Staff are polite and helpful especially a female manager in breakfast restaurant, a male staff helping to call taxi at night shift and a Cantonese speaking male staff helping to check in and out at front desk. Things to be noted: 1. Hotel shuttle bus between Macau Ferry Terminal and hotel every 30 mins. 2. mainly travel by taxi as no bus stop nearby and need to join hotel taxi queue earlier especially on Sun daytime as not many taxi available and long queue that time. 3. A bit disappointed with the indoor swimming pool as compared with the outdoor pool of nearby apartment even it has seaview. Pool size good for children and parents but not satisfying adult swimmers.
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Good hotel for family”
I visited Macau for 2 days 1 night with wife and 3 children The hotel is new, clean and has spacious room. The staffs were very helpful. Yes its located quite far from the city but there is a bus mini terminal nearby, we can take bus number 18A to go to The Ruin of st. Paul. will take approx 15-20 minutes to get there. Restaurants, mcDonalds, mini mart is a walking distance We enjoyed our time there and would recommend this hotel for family.
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Exceptional”
Good location to stay near my family in macau. If you want to cross the border to Zhu Hai, also good one to go. But breakfast option not many around hotel. Finally we had our breakfast at Pacifc Coffee.
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Clean hotel”
Location is not near to any casinos or tourist spots, but it is very near to Immigration Border to Zhuhai. The hotel only provides shuttle bus to Macau Ferry Terminal. Despite that, we can always take bus/taxi to Immigration Border, and transfer to other hotel free shuttle bus. Staff friendliness is so so, I think because all Macau people is not that friendly, including the taxi driver. Overall, room is nice and comfy and clean. I enjoyed the stay in spite of all the stuffs above.
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Great hotel , absolutely value for the money ”
The facility is a five star but the restaurant lacked great Macau food even though great view and amazing design . The room is even better than Wynn resorts , but no entertainments and it's boring to hang around accept that the rooms are top notch
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Will come again”
Nice hotel in macau. Due to a bit remote location not packed with tourists. Ideal for business travel
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Good”
The location is a bit far from Taipa Ferry Terminal, but walking distance from 拱北 Border Gate. It is better to have shuttle bus service available in every terminal. Hotel outlook and facilities are good. Front office staffs are nice and they also upgraded my room. The room is big enough and clean. However, pillows are too soft and flat, though we can request to change. I was also impressed by the buffet breakfast which has variety of choices and taste good. Overall, it is worth to book in this reasonable price.
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