Crowne Plaza Macau
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Crowne Plaza Macau

Rua da Perola Oriental, The Residencia, Tower 7, R/C, Macau S.A.R., Macau City, Macau, Macau
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Superior Room Crowne Plaza Macau
Superior Room
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    Swimming pool Crowne Plaza Macau
    Swimming pool Crowne Plaza Macau
    Fitness center Crowne Plaza Macau
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     Crowne Plaza Macau

    Crowne Plaza Macau Reviews

    8.3
    Excellent
    /10
    (703 reviews)See what guests said
    9.2
    Exceptional

    "Very helpful staff."

    ho

    -

    January 11, 2019

    9.7
    Exceptional room comfort and quality
    Recommended by 92% of guests

    Things you’ll love about Crowne Plaza Macau

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    Very good
    Location
    7.1
    See map
    Very good location - 1.55 kilometers from city center
    Popular
    Nearby
  • Monte Forte (Fortaleza do Monte)2.37 km
  • Ruins of St Paul's Church2.43 km
  • Macau Museum2.58 km
  • Historic Centre of Macau2.67 km
  • St. Dominic's Church2.71 km
  • Senado Square2.81 km
  • A-Ma Temple4.01 km
  • Macau Tower Convention and Entertainment Centre4.24 km
  • City of Dreams Casino7.03 km
  • Venetian Macao Casino7.16 km
  • This property is in high demand!

    Booked 61 times this week | 12 travelers are looking at this property right now

    Value for money8.6
    Distance to city center3 KM
    Location rating7.1
    Nearest airportMacau International Airport (MFM) - Macau
    Distance to airport6.3 km

    Rooms available at Crowne Plaza Macau

    9.7
    Exceptional
    Room comfort & quality
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 35 m²/377 ft²
    • Non-smoking
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Club Room
    Club Room
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Sea View Room
    Sea View Room
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Superior Suite
    Superior Suite
    ...
    • Room size: 58 m²/624 ft²
    • Non-smoking
    Enter dates to see prices
    Crown Superior Suite
    Crown Superior Suite
    ...
    • Non-smoking
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Non-smoking
    Enter dates to see prices
    Windowless Room
    Windowless Room
    ...
    • Non-smoking
    Enter dates to see prices
    Crown Executive Room
    Crown Executive Room
    ...
    • Non-smoking
    Enter dates to see prices
    Suite
    Suite
    ...
    • Bathtub
    Enter dates to see prices

    What people love about Crowne Plaza Macau

    • 10.0
      Exceptional

      "Shuttle bus service , great location and good local food shop around , room is big and clean"

      HO

      |

      February 11, 2017

    • 8.4
      Excellent

      "The breakfast is good with variety."

      Hoi Y.

      |

      April 4, 2018

    • 8.8
      Excellent

      "Very nice room and service at a reasonable price if you choose to stay in Macao instead of Cotai!"

      Wai M.

      |

      November 7, 2016

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    More about Crowne Plaza Macau

    More about Crowne Plaza Macau

    10.0
    Exceptional

    "The staff is polite."

    Sze A.

    |

    November 28, 2018

    An overview

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    What they offer

    9.2
    Exceptional

    "Staff was very friendly during my stay."

    Enes

    |

    November 12, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    Crowne Plaza Macau provides the complimentary shuttle bus service to and from Macau Ferry Terminal every 30 minutes from 9:00 – 21:00 daily. For more information, please kindly contact the property directly.

    Reviews of Crowne Plaza Macau from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (703)Booking.com Reviews (1867)
    8.3
    /
    10
    Cleanliness8.9
    Facilities8.3
    Location7.1
    Room comfort and quality9.7
    Service8.5
    Value for money8.6
    All languages
    All guests (703)
    All room types

    Show reviews that mention 

    Showing 293 verified guest comments
    12345
    8.4
    Excellent
    Jovita from Hong Kong
    Group
    Superior Room
    Stayed 1 night in January 2019

    Value for money, staff need training more”

    Average I received good hospitality at the hotel but bad from: 1) I called front desk on 18/1 at 07:45 for the opening hours of the swimming pool, the lady picked up the phone and said nothing, passed the phone to a man, I repeated my question, then the lady answered me again, weird! 2) I requested a window seat when arriving 3/F at around 09:20, Flora ZHANG said unavailable. 10 minutes later, I met Flora again in the canteen and asked her to arrange if available, she promised. At 0945, I saw there were at least 3 window tables and being well prepared, I took photos for record. (If you like, I can send you). Later on, Flora led a foreign male guest to one of the window seats. I then waited for another 3 mins. Eventually I waved Flora to my table and asked if she still remember of our request. She said Yes! But still no window seat available, I then told her the above and received her apology. 3) clear my cutlery and drink when we were away the table for getting food

    Reviewed January 19, 2019
    9.2
    Exceptional
    Jeanyn
    Group
    Superior Room
    Stayed 1 night in December 2018

    Excellent”

    Good value for money. Spacious room with a nice sea view. Far from the busy streets of macau but there's a bus stop few blocks from the hotel that pass through senado sqaure fare is 6mop. Free shuttle to and from macau ferry terminal. If you want to save a lot from taxi you can use their free shuttle to ferry terminal and just transfer to another shuttle to destination of your choice like parisian, venetian mgm etc. They have free shuttles too! We had a pleasant stay at Crowne!

    Reviewed December 11, 2018
    9.2
    Exceptional
    Eng from United States
    Solo traveler
    Deluxe Room
    Stayed 1 night in April 2019

    Quiet and away from center of activities”

    Great quiet location, away from the center of most activities, if that's what you are looking for, which was what I was after. Hotel offered me a great view for my deluxe booking; front desks staff said I was upgraded but I couldn't tell, however, room was large and not cramped. Great shuttle service running every 30 minutes to and from Macau ferry terminal to get to all the center of activities that you may be looking for. Buffet breakfast not excellent but adequate with sufficient variety to accommodate most travelers.

    Reviewed April 07, 2019
    8.4
    Excellent
    Heiko from Germany
    Business traveler
    Superior Room
    Stayed 2 nights in November 2018

    close to perfect”

    Well, except for the location the place is perfect, great rooms, great breakfast buffet and excellent staff... If it would not just be in the middle of nowhere, but there are still taxis to get you around

    Reviewed November 09, 2018
    10.0
    Exceptional
    Sze from Hong Kong
    Family with young children
    Superior Room
    Stayed 1 night in November 2018

    a great hotel”

    The check in is fast. The staff is polite. The location is prefect and there are many restaurants, supermarkets, and convenient stores right under the hotel. The room is clean and the bed is comfortable. The swimming pool is great too. The staff for the swimming pool is really great because he is kind and always looks at the swimming pool even there is only me and my kid. He even accompanied us to the swimming pool and see whether the pool is suitable for my kid. I love this hotel so much as there is no casino. As a result, there are not many Chinese. I will recommend this hotel to my friends and I will stay in this hotel next time.

    Reviewed November 28, 2018
    10.0
    Exceptional
    Kyu from Macau
    Business traveler
    Superior Room
    Stayed 1 night in April 2019

    Quite, Cozy”

    Exellent

    Reviewed April 17, 2019
    8.0
    Excellent
    fui from Malaysia
    Solo traveler
    Superior Room
    Stayed 1 night in March 2019

    VERY RESONABLE PRICE”

    GOOD LOCATION AND I LOVE THE SWIMMING POOL!

    Reviewed March 21, 2019
    10.0
    Exceptional
    YONG from Malaysia
    Business traveler
    Superior Room
    Stayed 1 night in October 2018

    Convenient locations ”

    Convenient locations, staff are polite and nice, overall are satisfied with the hotel services.

    Reviewed February 25, 2019
    8.4
    Excellent
    Hoi from Hong Kong
    Group
    Superior Room
    Stayed 1 night in April 2018

    Nice Stay in Crowne Plaza Macau”

    It's nice that the hotel staff kindly arranged room upon my request. The breakfast is good with variety. The hotel is close to the border gate and the pier. It takes around 10mins from pier to hotel by taxi at cost around 40MOP.

    Reviewed April 04, 2018

    "Thank you for choosing Crowne Plaza Macau for your recent stay and sharing your experience with us. Your opinion we will inform the relevant departments to follow up, it is always our motivation for future improvement. Thank you! "

    Responded July 26, 2018
    Crowne Plaza Macau
    9.6
    Exceptional
    Cindy from Indonesia
    Couple
    Superior Room
    Stayed 1 night in November 2017

    Large Room with Free Shuttle Bus !”

    This hotel has great room and free shuttle bus to and from Macau' Pier. Besides, it also has friendly staff and so helpful. This is my first travel to Macau and i feel so helpful. The hotel has great facilities and large room but a little bit far from tourist spot.

    Reviewed March 02, 2018

    "Thank you for choosing Crowne Plaza Macau for your meeting – we’re happy to hear it was a success! We look forward to welcoming you again to Macau – we enjoyed taking care of you. Thanks again. Marketing & Communications Manager"

    Responded July 26, 2018
    Crowne Plaza Macau
    9.2
    Exceptional
    Rozwille from Hong Kong
    Couple
    Superior Room
    Stayed 1 night in July 2017

    Exceptional”

    90% of it was great. Breakfast buffet was good, really enjoyed their duck breast option. Receptionists were very kind and room given to us was really cozy. I guess it just lacked in terms of having enough information provided to us with regards to available bus routes nearby. Also, while the room looked clean, I noticed areas that were not very visible were quite dusty such as mirror stand, alarm clock wire and other connection cables. For a 5 star hotel, I expect everything to squeaky clean.

    Reviewed July 22, 2017
    9.2
    Exceptional
    Goh from Malaysia
    Family with teens
    Deluxe Room
    Stayed 3 nights in April 2019

    Exceptional”

    Should have provide shuttle service to the airport or advance booking for taxi to airport route.

    Reviewed April 30, 2019
    9.2
    Exceptional
    Enes from Germany
    Solo traveler
    Superior Room
    Stayed 2 nights in November 2018

    Exceptional”

    Staff was very friendly during my stay. I liked that the gym was open 24/7. The swimming pool closed at 9 pm. They didn't have a lot of options for vegetarians for breakfast (and didn't label those as vegetarian that were).

    Reviewed November 12, 2018
    8.0
    Excellent
    MEE from Malaysia
    Solo traveler
    Superior Room
    Stayed 2 nights in October 2018

    Cozy stay”

    For me location is convenient, you can access to nearby supermarket and local food stall. Hotel also provide free shuttle bus service to MFT. Room is spacious with super big king size bed and not crowded in lobby not like other casino hotel is very chaotic. Recommend to stay here if you would like peaceful environment and value for money.

    Reviewed October 27, 2018
    3.6
    Chun from Malaysia
    Solo traveler
    Superior Room
    Stayed 2 nights in September 2018

    Nothing to shout about”

    If you are merely looking for a nice looking decent size room with reasonable price. The. This is it. But do not expect the cleanliness of a top class 5 star hotel. The bedsheet smells of cigarette smoke. The toilet area reeks of urine. It’s clearly not a clean hotel. Location wise. It’s way out of the way for anything.

    Reviewed September 08, 2018
    6.8
    Good
    Van from Germany
    Solo traveler
    Superior Room
    Stayed 2 nights in July 2018

    Breakfast is very ordinary ”

    Room is huge with view on the bridge to Taipa bridge and close to China border. Breakfast is nothing special, staff don't speak much English, shuttle bus not much to expect as the waiting time is so long at the ferry terminal and at the hotel.

    Reviewed July 27, 2018
    5.6
    phoebe from Hong Kong
    Couple
    Superior Room
    Stayed 1 night in March 2019

    Above average”

    FAR

    Reviewed April 09, 2019
    9.2
    Exceptional
    ho from Hong Kong
    Couple
    Superior Room
    Stayed 1 night in December 2018

    Spacious room and bath, very clean”

    very helpful staff.

    Reviewed January 11, 2019
    8.8
    Excellent
    Man from Hong Kong
    Business traveler
    Superior Room
    Stayed 2 nights in March 2019

    good view, clean & tidy hotel”

    Nice staff! Clean & tidy & good view room.

    Reviewed March 28, 2019
    10.0
    Exceptional
    Cho from Hong Kong
    Family with young children
    Superior Room
    Stayed 1 night in September 2018

    Clean Room and Good Services”

    Clean room and good services, staff is very friendly and helpful.

    Reviewed September 11, 2018
    12345
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    • Very good location
    • Monte Forte (Fortaleza do Monte)