Crowne Plaza Manchester City Centre
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 Crowne Plaza Manchester City Centre
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8.5
Excellent
/10
(123 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
Available
  • Bluu150 m
  • Socio Rehab160 m
  • Band on the Wall160 m
  • A Place Called Common170 m
  • Odd180 m
  • Manchester Craft and Design Centre200 m
  • richard goodall gallery210 m
  • Oklahoma220 m
  • Manchester Buddhist Centre230 m
  • Oi Polloi250 m
  • Free Wi-Fi

    Crowne Plaza Manchester City Centre

    70 Shudehill, Manchester City Center, Manchester, United Kingdom - See map
    "Staff were very pleasant and room cleaned daily , lovely hotel with great view of the city from eighth floor, would definitely recommend if not on a b..."
    Lorna - November 22, 2017
    Exceptional reputation
    Recommended by 95% of guests
    Excellent cleanliness
    8.8 rating for cleanliness
    • 450 meters to public transportation

    • Located in heart of Manchester

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Cheaper than 97% of all properties in Manchester in the last 24 hours

    Compared to 1,569 Manchester properties at Agoda for various dates

    Property ranking|Compared to 1,569 Manchester properties
    See all rankings
    Room comfort score
    8.6/10
    Location score
    9.1/10
    Cleanliness score
    8.9/10
    Review score - United States
    7.7/10
    Better than
    99
    %
    of Manchester properties
    Better than
    98
    %
    of Manchester properties
    Better than
    98
    %
    of Manchester properties
    Better than
    98
    %
    of Manchester properties
    Value for money8.3
    Location rating9.1
    Nearest airportManchester Airport (MAN)
    Distance to airport14.0 km

    Rooms available at Crowne Plaza Manchester City Centre

    8.6
    Excellent
    Room comfort & quality
    Junior Suite with Lounge Access
    Junior Suite with Lounge Access
    ...
    • Room size: 19 m²/205 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    1 King Bed Club Room Non-Smoking
    1 King Bed Club Room Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Club Double Room with Lounge Access
    Club Double Room with Lounge Access
    ...
    • Room size: 19 m²/205 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 55 m²/592 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    1 Queen Bed Standard Non-smoking
    1 Queen Bed Standard Non-smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Standard Room Non-Smoking
    Standard Room Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds or 1 double b...
    Enter dates to see prices
    1 King Bed Presidential Suite Non-Smoking
    1 King Bed Presidential Suite Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Two Double Bed Deluxe Club Room Non-Smoking
    Two Double Bed Deluxe Club Room Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    1 King Bed Junior Suite Non-Smoking
    1 King Bed Junior Suite Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds or 1 double b...
    Enter dates to see prices

    What people love about Crowne Plaza Manchester City Centre

    • 7.6
      Very good
      Location

      "Comfy bed and good location."

      sin K.

      |

      January 11, 2019

    • 10.0
      Exceptional

      "Good service"

      Kwong H.

      |

      June 17, 2016

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    More about Crowne Plaza Manchester City Centre

    More about Crowne Plaza Manchester City Centre

    8.8
    Excellent

    "Room was very modern and clean."

    Marcel

    |

    December 4, 2016

    An overview

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    Most talked about facilities

    Housekeeping
    13 mentions
    Breakfast
    10 mentions
    Internet
    2 mentions
    Car Park
    1 mention

    What they offer

    10.0
    Exceptional
    Cleanliness

    "Room was very clean"

    Reza S.

    |

    December 28, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Continental
    Full English/Irish

    Restaurants on site

    Glasshouse Restaurant & Bar
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Crowne Plaza Manchester City Centre from real guests

    Overall rating
    8.9
    Excellent
    From 5843 reviews
    Provided by verified guests of
    Agoda Reviews (123)Booking.com Reviews (3703)
    Rating via Agoda8.5
    /
    10
    Cleanliness8.8
    Facilities8.2
    Location9.1
    Room comfort and quality8.6
    Service8.6
    Value for money8.3
    High score for Manchester
    Rating
    9+ Exceptional (30)
    8-9 Excellent (16)
    7-8 Very Good (19)
    6-7 Good (5)
    <6 Below Expectation (5)
    Time of the year
    Mar - May (24)
    Jun - Aug (25)
    Sep - Nov (17)
    Dec - Feb (9)
    All guests (123)
    All room types
    All languages

    Show reviews that mention 

    Showing 75 verified guest comments
    1234
    9.6
    Exceptional
    Isabel from United Kingdom
    Family with young children
    2 Double Beds Non-Smoking
    Stayed 1 night in June 2019

    Great night stay with amenities & great breakfast. ”

    Bathroom and bedding were modern, soft and clean. I would suggest a bit more cleaning in the provided tea cups and tray kept in closet needed. Would have also preferred option of still & regular water in mini-fridge.

    Reviewed June 30, 2019
    9.6
    Exceptional
    Ruth from United Kingdom
    Family with young children
    2 Double Beds Non-Smoking
    Stayed 1 night in July 2019

    Exceptional”

    Great location, very clean and modern hotel with all the facilities we required. Only small downside, the room was rather dark for putting make up on. Would happily return.

    Reviewed July 22, 2019
    2.0
    andrew from Indonesia
    Family with teens
    2 Double Beds Non-Smoking
    Stayed 2 nights in May 2019

    Be careful with this hotel. Too many dramatic to check in here.”

    We booked 2 room with 8 person. Before we booked it allowed 1 room for 4 person. And we already pay. But when we checked in , their staff said 1 room only for 2 person if want 4 person we must pay £30 per person per night. Wow we must added total £240. So i complained with his manager but their said it was not their fault. They said agoda fault or my fault. We wait until 3 hour in the lobby to argument with them. We called agoda to help , and agoda called hotel to solved this problem. But the result is hotel still rejected me. We called again to agoda to solved this problem. After 3 hour finally they allowed us to stay 1 room 4 person without any cost. So be careful with this hotel. Make sure before you check in. Dont want if you asking additional charge from this hotel. Too many trap in this hotel.

    Reviewed June 01, 2019
    9.0
    Exceptional
    Simon from Netherlands
    Business traveler
    1 Queen Bed Standard Non-smoking
    Stayed 1 night in March 2015

    Good located business hotel”

    The hotels location is perfect, walking distance to the city centre and for my business needs excellent location, a great Indian reastaurent 50 meters down the road!

    Had an excellent stay, nothing special for the Crowne plaza, as this I would expect from the brand. Friendly staff helpful at all times, and have attention for details! A great breakfast buffet to start the day and the Starbucks coffee they serve the perfect match! Will comeback on my next travel.

    Reviewed March 04, 2015
    10.0
    Exceptional
    David from United Kingdom
    Solo traveler
    2 Double Beds Non-Smoking
    Stayed 1 night in August 2013

    Great location, spacious rooms, friendly staff”

    Great location, spacious rooms, friendly staff

    Great hotel, moments away from Shudehill station. Nice staff, quick check in. Very modern hotel with stylish decor. Room was spacious, clean and well kitted out. Breakfast was good and cheap price if purchased at desk on check in £11.

    Reviewed August 26, 2013
    9.3
    Exceptional
    Wael from Kuwait
    Family with young children
    Stayed 2 nights in August 2012

    Great location and very comfortable rooms”

    The comfort of the rooms

    buteful stay and very nice location near from all the attraction in the center and i recommend it very highly for any body visiting manchester , so very good luck for every body and avery nice holiday . bye and thank you best regards

    Reviewed August 29, 2012
    9.7
    Exceptional
    ZOHARI from Malaysia
    Family with teens
    Stayed 2 nights in August 2010

    Crowne Plaza Manchester City Centre”

    Location, price and cleanliness as well as staff efficiency are excellent.
    The lobby is quite cramp.

    We are very happy to chose this hotel for our first timer visit Manchester City. The hotel location and breakfast are excellent. The staff are very helpful and very convenient for shopping ( Arnsdale Mall is just next door). Public transport is excellent and actually right in front of the hotel lobby is the taxi and bus stand! Most importantly, my twins were very happy since the great MUFC stadium is just 20 min away and MCFC about 10 min from the hotel. Excellent..Excellent..Excellent. A 5 star service for 3 star price. Thanks agoda.

    Reviewed August 10, 2010
    7.2
    Very good
    mo from United Kingdom
    Business traveler
    1 Queen Bed Standard Non-smoking
    Stayed 2 nights in June 2019

    good value, receptionist with an attitude ”

    Thought I booked a double bed room, instead was put in single queen sized bed room. The receptionist with the sassy attitude made me go back to the lobby just so he can "mansplain" to me that I made a request and requests don't always get fulfilled...other decent hotels know to email beforehand to let customers know

    Reviewed June 12, 2019
    8.8
    Excellent
    Alison
    Group
    2 Double Beds Non-Smoking
    Stayed 3 nights in January 2019

    Good Value, below £100, expensive if you pay more”

    I managed to get a great deal for room only £65 per night so for that I can't quibble, room was small and dark and sink was blocked breakfast is pricey for what you get, so don't pay the Room with breakfast included, go next door to Cafe North which is open from 7.30 am for an amazing fresh breakfast at a better price and a lot of options. Hotel is pretty central, and the free bus is across the road (No 2) from the bus station. Staff were great, and very helpful

    Reviewed January 14, 2019
    6.0
    Chan from Hong Kong
    Family with young children
    Standard Room Non-Smoking
    Stayed 4 nights in April 2019

    Except the girls staff and chef at rest , all the guy working there are not friendly and unhelpful ”

    I ordered a cake and paid directly to the chef at counter to celebrate the kid birthday and chef asked the room no and will send when it’s done but got the phone call from someone said cake are ready but need to pay for delivery, the first odd, ok, then I go down to pick up but the guy told me that need to pay I told him already paid to the chef, then I ready to go but he said the display beside the cake like cream and fruits need to pay extra, I just looked at him with big wonder odd face , speechless, this is crown service , never again!

    Reviewed April 18, 2019
    9.6
    Exceptional
    Claire from United Kingdom
    Couple
    1 Queen Bed Standard Non-smoking
    Stayed 1 night in June 2019

    Lovely”

    Gorgeous room on top floor, despite busy weekend, very quiet in room. Breakfast great. Staff very professional.

    Reviewed June 11, 2019
    10.0
    Exceptional
    Reza from Indonesia
    Family with young children
    2 Double Beds Non-Smoking
    Stayed 2 nights in December 2018

    Exceptional”

    - the best location in Manchester - breakfast and staff was great... - room was very clean

    Reviewed December 28, 2018
    10.0
    Exceptional
    Lorna from United Kingdom
    Couple
    Standard Room Non-Smoking
    Stayed 2 nights in November 2017

    Great hotel in prime location”

    Booked this hotel for two nights, its walking distance to both Victoria and Picaddily stations, Victoria being just down the hill, you can also get the free shuttle bus from Picaddily to the shudhill area where the hotel is based, this hotel is so nice, rooms are massive, spotless and well equipped with complimentary toiletries , slippers and robes, there was also a safe And ironing facilities in the wardrobe, the Arndale Centre, print works area with loads of eateries and the Arena are all 10-15min walk from hotel . Staff were very pleasant and room cleaned daily , lovely hotel with great view of the city from eighth floor, would definitely recommend if not on a budget

    Reviewed November 22, 2017
    4.7
    CHEUK from United Kingdom
    Couple
    1 Queen Bed Standard Non-smoking
    Stayed 2 nights in March 2016

    Good location but poor customer service”

    Great Location, reasonable prices

    Everything is fine, except the customer service & room cleanliness. No smile on most of the staffs. They don't greet on every customer. No even saying "Morning, afternoon, or good evening!" We found some hairs on 2 clean towels. Some dirts around the sink. There's lots of hairs on the pillow. I don't think they cleaned it out.

    Reviewed March 14, 2016
    8.0
    Excellent
    SARAH from Denmark
    Couple
    2 Double Beds Non-Smoking
    Stayed 1 night in December 2015

    Poor breakfast quality”

    The comfort of the room, the location and the friendly staff

    Disappointed with the breakfast - the pastries were stale, the orange juice was concentrated, the cereal choice were all high sugary ones, the English breakfast didn't look apertising. This could've much improved.

    Reviewed January 02, 2016
    8.0
    Excellent
    Siriporn from Thailand
    Group
    2 Double Beds Non-Smoking
    Stayed 2 nights in April 2013

    Good bed, clean but small for4 persons,poor wifi”

    Good bed, clean but small for4 persons,poor wifi

    Book 1 room for 4 persons with expect to get some bigger room. We got only same size room for 2 persons. Why they charge us much extra price. Other facilities are good. Standard service from hotel staff. Parking charge.

    Reviewed May 09, 2013
    8.0
    Excellent
    sumeya from United Kingdom
    Group
    Standard Room Non-Smoking
    Stayed 1 night in April 2013

    Great for girly weekend in the city.”

    Great location. Nice modern decor. Friendly staff.

    This was a nicely located hotel, perfect for shopping and a great night out. Queen room is a little small especially the corner shower...and I'm quite a small person. Also the room and bathroom lighting was too dim... Not ideal for applying make-up. However apart from these few niggles it was a pleasant stay.

    Reviewed April 24, 2013
    8.0
    Excellent
    Mark from United Kingdom
    Business traveler
    Stayed 1 night in September 2012

    Nice hotel with city centre location”

    City centre location

    Nice hotel with city centre location. Close to the shops and tram station. Room was fitted with modern furnishings but was a little cramped for a junior suite. Staff were friendly throughout. Breakfast was adequate but nothing special.

    Reviewed October 14, 2012
    9.0
    Exceptional
    Cheng from Singapore
    Family with young children
    Stayed 1 night in August 2012

    Great location and very helpful staff”

    Great location near to shopping amenities and very friendly and helpful staff

    It was a very pleasant stay. The beds are very comfortable and the hotel staff are very helpful with travel tips and any help you need to get around the city. The hotel is located very near to the shopping street and there are eateries around which you could order in if you dont want to order room service at the hotel.

    Reviewed September 02, 2012
    9.7
    Exceptional
    Rachmat from Indonesia
    Family with teens
    Stayed 1 night in August 2012

    Incredible huge room”

    double beds is more than enough......

    I really did not expect to have 2 double beds like this..... it is very comfortable and more than enough..... I only have a little problem, I want to sleep more and being lazy continue mu trip....:-)

    Reviewed August 28, 2012
    1234
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    Crowne Plaza Manchester City Centre
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    • Exceptional location
    • National Football Museum
    • Manchester Victoria Train Station is within 0.45 km