8.3
Excellent
/10
(1,154 reviews)See what guests said
Housekeeping40
Breakfast31
Shops6
See map
8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Robinsons Galleria 140 m
Payless Nike Outlet 140 m
Aventus Medical Center, Inc. 150 m
Meralco Visitors Parking 190 m
Green Parking 210 m
EDSA Shrine 340 m
St. Lorenzo Ruiz Tree 350 m
Asian Development Bank 350 m
Cotton Gold Parking 390 m
Strata 100 Bike Rack 420 m
Nearby landmarks
Quiapo Church 8.36 km
Robinsons Place Manila 8.45 km
National Museum 8.58 km
Rizal Park 8.82 km
Fort Santiago 9.18 km
San Agustin Church 9.22 km
Casa Manila 9.22 km
Manila Cathedral 9.42 km
Manila Ocean Park 9.6 km
Intramuros 9.71 km
Crowne Plaza Manila Galleria

"My room is unexpectedly bigger than what I imagined."

Marbe - February 11, 2019
1 King Bed Deluxe Non-smoking Crowne Plaza Manila Galleria
Lobby Crowne Plaza Manila Galleria
Interior view Crowne Plaza Manila Galleria
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Removed from saved list
Free Wi-Fi

Crowne Plaza Manila Galleria

Ortigas Avenue corner ADB Avenue, Pasig, Manila, Philippines, 1100 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 540 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Manila every 1 minutes on Agoda.com
Value for money7.9
Distance to city center3.2 km
Location rating8.7
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport9.9 km

Rooms available at Crowne Plaza Manila Galleria

Excellent
Room comfort & quality
8.4
1 King Bed Deluxe Non-smoking
1 King Bed Deluxe Non-smoking
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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1 King Bed Executive Suite Non-Smoking
1 King Bed Executive Suite Non-Smoking
...
  • Room size: 63 m²/678 ft²
  • Non-smoking
  • 1 king bed
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1 King Bed Grand Club Suite Non-Smoking
1 King Bed Grand Club Suite Non-Smoking
...
  • Room size: 77 m²/829 ft²
  • Non-smoking
  • 1 king bed
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2 Twin Beds Club Deluxe Non-Smoking
2 Twin Beds Club Deluxe Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • Non-smoking
  • 2 single beds
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2 Twin Beds Deluxe Non-Smoking
2 Twin Beds Deluxe Non-Smoking
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds
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1 King Premiere Suite Non-Smoking
1 King Premiere Suite Non-Smoking
...
  • Room size: 78 m²/840 ft²
  • City view
  • 1 king bed
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1 King Bed Premiere Non-Smoking
1 King Bed Premiere Non-Smoking
...
  • Room size: 58 m²/624 ft²
  • Non-smoking
  • 1 king bed
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1 King Bed Club Deluxe Non-Smoking
1 King Bed Club Deluxe Non-Smoking
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
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2 Twin Beds Grand Deluxe Non-Smoking
2 Twin Beds Grand Deluxe Non-Smoking
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Crowne Plaza Manila Galleria?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Crowne Plaza Manila Galleria?

Crowne Plaza Manila Galleria is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Crowne Plaza Manila Galleria has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Crowne Plaza Manila Galleria?

Crowne Plaza Manila Galleria does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Crowne Plaza Manila Galleria

  • 8.4
    Excellent

    "The facilities of this hotel are quite nice."

    Jennifer

    |

    January 31, 2020

  • 9.6
    Exceptional

    "Food was fantastic and a lot of choices."

    Jennifer

    |

    April 5, 2019

  • 8.4
    Excellent
    Staff 

    "Staff are nice and accomodating"

    Cess

    |

    December 12, 2019

Property ranking|Compared to 4,217 Manila properties
See all rankings
Room comfort score
8.5/10
Room size
53 sqm.
Review score - United States
8.7/10
Location score
8.7/10
Better than
98
%
of Manila properties
Bigger than
98
%
of Manila properties
Better than
97
%
of Manila properties
Better than
95
%
of Manila properties
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Overall rating:
8.3
Excellent
1,154 reviews
Cleanliness
8.4
Facilities
7.9
Location
8.7
Read all reviews >
What travelers say they love:
Truly, a true value for your hard earned money.
Oliver from Philippines
Couple
More about Crowne Plaza Manila Galleria

More about Crowne Plaza Manila Galleria

Situated in the Ortigas Commercial District, Crowne Plaza Galleria Manila is directly connected to Robinsons Galleria Mall from the 3rd and 4th floors. It features rooms with cable TV, a fitness centre and 4 dining outlets. Offering floor-to-ceiling windows with city views, rooms come with a private bathroom with bathtub, minibar and tea/coffee maker. A flat-screen TV, desk and 24-hour room service are available. Crowne Plaza Galleria Manila is within walking distance of the Ortigas MRT Station. The hotel is a 40-minute drive away from Ninoy Aquino International Airport and Makati. Guests can swim in the hotel’s outdoor pool, relax at the spa or work-out at the fitness cenrre. Tour desk, car rental and airline services are provided at the concierge. The hotel offers foreign currency exchange. Seven Corners Restaurant features an international buffet. Chinese cuisine is served at the Xin Tian Di Restaurant. Bar One offers cocktails, live entertainment and billiard facilities.

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Most talked about facilities

Housekeeping
72 mentions
Breakfast
70 mentions
Internet
37 mentions
Food & Dining
29 mentions

What they offer

10.0
Exceptional
Staff 

"Staff is very helpful, and checkout very quick."

Jonathan

|

December 19, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Halal
Italian
Vegetarian
Vegan
Full English/Irish
Gluten-free
Kosher
Buffet
Show more

Restaurants on site

Xin Tian Di Restaurant
Cuisine:Asian
Menu:Buffet, A-la-carte
Seven Corners Restaurant
Cuisine:American, Asian, Chinese
Menu:Buffet, A-la-carte

Nearby restaurants

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
7.2 km Filipino, French, Mediterranean
iBread
8.5 km Filipino
Hizon's Cakes & Pastries
8.8 km Filipino
American cuisine
American cuisine
Wild West Roadhouse Grill
2.1 km American
Shakey's ERMITA
4.5 km American, Pizza
Shakers
7.3 km American, Asian, Filipino
Asian cuisine
Asian cuisine
Gloria Maris
1.6 km Asian, Chinese, Filipino
Tramway Buffet Plaza
2.1 km Asian, Chinese
Tapa king
3.0 km Asian, Filipino

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Crowne Plaza Manila Galleria from real guests

Provided by verified guests of Agoda
Agoda Reviews (1154)Booking.com Reviews (358)
8.3
/
10
Cleanliness8.4
Facilities7.9
Location8.7
Room comfort and quality8.4
Service8.4
Value for money7.9
High score for Manila
Rating
9+ Exceptional (208)
8-9 Excellent (179)
7-8 Very Good (217)
6-7 Good (61)
<6 Below Expectation (51)
Time of the year
Mar - May (163)
Jun - Aug (176)
Sep - Nov (167)
Dec - Feb (210)
Don't miss out!Users are booking a place in Manila every 1 minutes on Agoda.com
All guests (1154)
All room types
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Show reviews that mention 

Showing 716 verified guest comments
12345
10.0
Exceptional
Jeane from Philippines
Family with young children
Deluxe
Stayed 1 night in September 2016

A Birthday well spent”

It was a really good decision to choose Crowne Plaza Manila Galleria to celebrate my birthday with my family. We were able to do an early check in and am very thankful for the staff who assist us. She offered us a room upgrade where in we were able to experience a unique stay for our access at the Club Lounge; they even had a surprise cake for me to close the special night. Furthermore, not only that I was able to have a smooth check out, I was able to receive a surprise gift from them too. What a lovely stay. Will definitely recommend!

Reviewed October 14, 2016
10.0
Exceptional
Derek from Australia
Couple
Stayed 5 nights in March 2010

crowne galleria”

location
none.. everything was good

my first time in manila and i needed a centrally located hotel to the city centre . The crowne galleria plaza was the obvious and best choice. reception was smooth and efficiant ,the staff where all to be comended on the courtesy and friendlines. to be able to go to the mall from the buulding was a great feature of the crowne galleria plaza. the swimming pool was a nice area and the water clean and enjoyable to swim in.

Reviewed March 18, 2010
10.0
Exceptional
Julie from Philippines
Family with teens
Deluxe
Stayed 1 night in March 2018

Spacious Rooms and Accessible Location”

The room is spacious and clean, although it might need some updating if the hotel would like to be at par with the numerous hotels around. The Crowne Plaza has a walkway that connects it to the Holiday Inn and Robinsons Galleria. On one hand, it could be a security concern for some, however that also makes the hotel accessible to the mall, supermarket and public transportation. Overall, I liked Crowne Plaza especially since I got the room at a discounted price.

Reviewed March 23, 2018
8.7
Excellent
Kok
Business traveler
Stayed 5 nights in January 2012

Crowne Plaza Manila”

Hotel condition, staff service, rooms

Crowne Plaza Manila is an excellent hotel. Rooms are spacious, beds are comfortable. Room service is good. Morning buffet and the Chinese restaurant are excellent. Staff performance was very good, all were polite, helpful and friendly. Hotel security is very tight. Location a bit far from Makati shopping areas, but Robinsons Galleria next door will provide all your shopping needs.

Reviewed February 02, 2012
8.7
Excellent
Apiradee from Thailand
Business traveler
Stayed 2 nights in November 2011

Next door to Shopping Center”

Cozy Room, Good Food

crown plaza manila galleria hotel does not disappoint me to choose for stay with my first business trip to philippine. room on 12th floor is so nice,clean and cozy.i'm impress with their restaurant which have several choices of food with good taste. shopping center next to crown is another reason that make this hotel so convenience.

Reviewed November 28, 2011
10.0
Exceptional
Kat from Philippines
Couple
1 King Bed Deluxe Non-smoking
Stayed 2 nights in October 2017

Honeymoon”

There's a reason why Crowne Galleria has been around for so many years now. They have a way of making people feel special. They show that they care and they take care of you. It's like coming home to your parent's house for Christmas. The hotel is warm, inviting and luxurious. Me and my husband had great memories there, for sure. I'd like to commend Ms. Rowena Quibuyen, the manager, for taking care of everything for us. She's truly an asset. Also, Dom, the staff at the reception, she was very polite and friendly. And the Club Lounge staff for their sweet surprise. We were upgraded to an Executive Room and it was very classy and spacious. It just felt like home; how I wish we could've stayed longer. The pool was quite cold but we enjoyed our short swim since there were only about 4-5 other people. The massage we had at the Neo Spa was heavenly. We even got to use their private jacuzzi for free. The Seven Corners Restaurant served plenty of options for the breakfast buffet. I believe the hotel also has other in-house restaurants, however, we were not able to try them. Would I ever stay here again? Hell yes! Thank you Crowne Galleria for making our honeymoon worth remembering <3

Reviewed November 09, 2017
10.0
Exceptional
MICHAEL from United Kingdom
Couple
1 King Bed Deluxe Non-smoking
Stayed 1 night in May 2016

a gem in the Crowne”

from arrival to departure this hotel is a dream, the staff are amazingly kind and helpful as well as very friendly, the facilities are second to none and the rooms can leave you speachless not to forget the amazing views of Manila. slighlty downside, the mini-bar is well stocked but grossly over-priced and the buffet breakfast a delight but once again grossly over-priced..... in my humble opinion in this instance its better to lower the price bracket to a more "affordable" level in which I am sure more dinners will avail of these services, food for thought Crowne Plaza, will I stay there again...Y E S

Reviewed May 23, 2016
8.4
Excellent
Tiffany
Couple
1 King Bed Deluxe Non-smoking
Stayed 1 night in April 2019

Our Honeymoon Hotel”

This was our honeymoon hotel. We went here right after our wedding at Blue Gardens, Quezon City. This hotel is very accessible to malls and restaurants. We had a great time during our 2-night stay here. Room is spacious. We love the pillows. I wish we can find those kind of pillows for our new home! They are so comfortable! We had the best night at Crowne Plaza Manila Galleria. The breakfast buffet is great! We totally love it. Hope we can check-in again next time. :)

Reviewed April 16, 2019
10.0
Exceptional
Beth from United States
Solo traveler
Deluxe
Stayed 2 nights in November 2016

Excellent ”

I had a excellent experience staying at the Crown Plaza Manila Galleria. The access to the mall was a great plus. The Staff was very friendly and welcoming. The Facilities was very clean and comfortable. Definitely a 5 star hotel.

Reviewed December 19, 2016
9.0
Exceptional
Teodor from Sweden
Business traveler
Stayed 3 nights in May 2009

Will return to this hotel”

The hotel was conveniently located by the mall and also with easy access to the main road.
It was a little bit troublesome reaching the hotel depending in what direction you came from due to the one-way streets.

The past couple of times I had been to Manila I've stayed at the Pan Pacific. However, since I don't think Pan Pacific is worth the money they're charging I decided to go for another hotel that was recommended to me. I found that the hotel could definitely compete with Pan Pacific and held the same class if not even better in some aspects. The breakfast buffet was fantastic and the staff was also very friendly and attentive. The fact that the mall was just next door was another big plus. There was no need to go outside to get harassed by street merchants, etc - everything was within the hotel area. I will definitely stay at the Crowne Plaza for my next visit to Manila.

Reviewed June 01, 2009
9.7
Exceptional
Ida from Philippines
Couple
Stayed 1 night in June 2012

Great location and spacious comfortable rooms!”

Spacious Rooms, Connected to a Mall

our stay in crowne plaza was very comfortable and hassle-free. check-in and check-out was quick and staff were very friendly and accommodating. while it was a bit expensive, the experience was worth it. what we liked about the room was that it was spacious and clean. the king-size bed was comfortable and large enough for 2. the air conditioner worked well and the bathroom was superb. really enjoyed the bath tub! the only "bad" thing about the room was the small television. on the location, it was so convenient since it was connected the robinson's galleria. never a dull moment since we could shop and eat anytime we want.

Reviewed June 07, 2012
8.4
Excellent
Regenald from Philippines
Family with teens
1 King Bed Premiere Non-Smoking
Stayed 2 nights in December 2018

A Luxury Hotel That Needs A Makeover”

Crowne Plaza is located to a bustling central business district in Metro Manila. The hotel is connected to Robinson's Galleria mall so buying anything is really a breeze considering the time we were there, the weather condition is really kindda wet. The hotel staff upgraded our accommodation to the executive suite which is really sweet! However, their facilities really needs a makeover. I find it to be a bit dark and turning it to a bit modern style would be a welcome thing. The food is great, very tasty and lots of selection. Overall, the hotel staff are friendly and hospitable. I hope once we check in back for another staycation, the rooms are already renovated.

Reviewed June 12, 2019
9.3
Exceptional
JO from Philippines
Family with teens
Stayed 1 night in January 2013

Great location and friendly hotel personnel”

The hotel is adjacent to the Robinson's Galleria Mall with a variety of restaurants and shops.

We stayed at the Crowne Plaza for my daughter's Prom night. The room was big enough to accommodate my daughter's friends who stayed with us for awhile to dress up for their Prom. The restaurants are located in the adjacent Robinson's Galleria Mall so it was easy to bring in food in the hotel room. There are a lot of choices of restaurants at a very affordable price.

Reviewed January 30, 2013
8.3
Excellent
Benedict from Philippines
Couple
Deluxe
Stayed 1 night in May 2013

Superb hotel”

Location, service, cleanliness

Crown Plaza Galleria Hotel Manila is situated in the heart of Ortigas Business District. It is directly linked to the adjacent shopping mall, Robinson's Galleria. The rooms are big and clean, and the elevator service is fast. The only downside of this hotel is that it shares common swimming pool and gym and sauna facilities with the nearby Gold's Gym and Holiday Inn Galleria Hotel. Other than that, the hotel is perfectly fine.

Reviewed May 16, 2013
10.0
Exceptional
Lei from Philippines
Family with teens
2 Twin Beds Deluxe Non-Smoking
Stayed 1 night in March 2019

Great stay at Crowne Plaza”

We celebrated my daughter's 12th birthday. She loved the place and the food. The room is spacious and clean. Cool bathroom with a hot tub. Beautiful view at the pool area. Breakfast buffet is delicious. My daughter and I enjoyed it. Great location. We're able to get everything we needed at Robinson's Galleria. Everyone is nice and very accommodating. We're planning to visit Crowne Plaza again in the near future.

Reviewed March 08, 2019
9.0
Exceptional
Maria from Philippines
Couple
Stayed 1 night in December 2013

Great location within the mall”

Efficient staff, good food, location is best in the Ortigas area

It was a good decision to stay at Crowne Plaza Manila Galleria to celebrate New Year's Eve there. All staff were friendly and treated us like VIP guests during our short stay.

Reviewed March 05, 2014
9.0
Exceptional
trevor from United Kingdom
Family with young children
Stayed 8 nights in July 2008

Deserves a 5 star status”

Location, modern, clean, well-run hotel. Large rooms with good views. Outstanding service especially from the club floor.
Nothing really. Aircon on 19th floor wasn't very efficient.

This is our second visit to the Crowne Plaza. Previously we paid a small supplement for a larger room. This time we upgraded to the club floor which was excellent. P1700 per night (about $40). There is free use of the club restaurant which had drinks/food with cocktails being served in the evening as well as breakfast & afternoon tea. Free internet access etc. The best point being the level of service. The receptionists there went the extra mile to ensure my family & me were made to feel as comfortable as possible. The entertained my children & helped us celebrate my daughter's birthday. Little things like this are not forgotten. This has the same service levels of hotel several times in price in HK or Singapore.

Reviewed August 13, 2008
7.3
Very good
Teodor from Sweden
Business traveler
Stayed 3 nights in July 2010

Crowne Plaza Galleria”

Good location, nice rooms.
Poor access to gym, a/c not functioning properly

The Crowne Plaza was a great choice for my latest visit to Manila since it has easy access to the Galleria Mall with a lot of alternative choices for food. I stayed in a Deluxe Room and had requested a king size bed so was of course disappointed to get a room with 2 queen beds... Furthermore, there was something wrong with the a/c controller, even if I set it at 35 degrees it was blowing cold air only making it freezing in the room. I hadn't chosen to include breakfast for my booking (thinking that I'd pay seperately for it), but man was I surprised at the price - the breakfast buffet was 930 pesos! What a ripoff. You can get a dinner buffet for that price. Not impressed at all by that. I was also intending to use the gym but was disappointed that Crowne Plaza doesn't have their own gym, it is shared with nearby Holiday Inn and its quite a trek to get there. Go down to 5th floor, walk through a long corridor, then out (on a rainy outdoor area) and finally reaching Holiday Inn. This is really low standard of a high-standard hotel. Shouldn't it be the opposite that Holiday Inn guests should have to walk to Crowne Plaza?? In general the hotel is good and I will stay here again.

Reviewed July 26, 2010
9.7
Exceptional
Glenn from Australia
Business traveler
Stayed 7 nights in June 2010

Crowne Plaza Galleria Manila Hotel”

Location and inside connection to the mall
Acsess buy car or taxi

I have stayed at the crowne plaza for years now because of the relaxed feeling and everybody thats works there from the maids,doorman,reception,security everyone are always happy and friendly to deal with nothing is to much trouble. Being able to walk strait into the mall from inside the hotel is fantastic no heat or taxi ride just a short walk thats great. I call the Crowne Plaza my second home.

Reviewed July 12, 2010
9.0
Exceptional
Monica from Australia
Couple
Stayed 2 nights in December 2011

Modern, clean, excellent food and service”

Very clean room; friendly and efficient service; excellent food

The location was good - not too far from makati or airport and near major shopping malls I.e. SM Megamall, Shangri La Plaza and the (somewhat dated) Robinsons Galleria. I was particularly impressed with the room service and quality of food. I tried a variety of ethnic cuisines, namely Indian, European and Filipino and all dishes were of good quality and tasted great. The rooms were fairly modern and quite spacious. What I did not like was the fact I had to walk through to another building (the adjoining Holiday Inn) in order to access the pool, gym and spa. For the price of the room I expected all that within the hotel. That being said, all those facilities were good.

Reviewed January 12, 2012
12345
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