Crowne Plaza Newcastle - Stephenson Quarter By IHG

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Hawthorn Square, Forth Street, Quayside, Newcastle upon Tyne, United Kingdom

Highlights

Check-in [24-hour]

Great Breakfast

- Many guests have praised the breakfast at this property

Breakfast was fabulous with plenty of choice.
Sparkling clean

- Guests have rated this property 9.3/10 on cleanliness

Rooms are nice and clean and the bar is a good size
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

120 meters to public transportation

120 meters to public transportation - Newcastle Central Station is within 120 meters

Facilities

Free Wi-Fi

Swimming pool

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

Your dates are popular among travelersUsers are booking a place in Newcastle upon Tyne every 12 minutes on Agoda.com
Cleanliness 9.3
Service 9.3
Facilities 9.2
Location 9.0

Based on 325 verified reviews

Cleanliness

9.3

Service

9.3

Facilities

9.2

Location

9.0

Value for money

8.9

See map

9.0Exceptional

Location rating score

Exceptional location
Closest landmarks
Newcastle Central Station
120 m
Digital
250 m
St Mary's Cathedral
260 m
Powerhouse Nightclub
260 m
Forth
270 m

Good to know

Value for money8.9
Location rating9.0

Rooms available at Crowne Plaza Newcastle - Stephenson Quarter By IHG

1 King Standard
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  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Standard Room
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  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
1 Queen Standard With Separate Bath
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  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
1 Queen Standard Sofa Bed
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  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
1 Queen Bed Standard with Lounge Access
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  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
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2 Double Standard
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  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 double beds
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1 King Bed Junior Suite Lounge Access
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  • Room size: 36 m²/388 ft²
  • 1 king bed
  • 1 king bed
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1 King Bed 1 Bedroom Suite with Lounge Access
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  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Standard Lounge Access
...
  • Room size: 32 m²/344 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
1 King Standard Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 sofa bed and 1 king bed
Enter dates to see prices

Frequently asked questions

Crowne Plaza Newcastle - Stephenson Quarter By IHG has car park nearby with charges applied for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Crowne Plaza Newcastle - Stephenson Quarter By IHG satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with staff trained in safety protocol, first aid kit, and free face masks for further safety precautions and hygiene protocols.

At Crowne Plaza Newcastle - Stephenson Quarter By IHG, guest visitors can take part in contactless check-in and check-out option offered by this property for your convenience and safety.

Crowne Plaza Newcastle - Stephenson Quarter By IHG's policy relating to children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Verified past guests that have stayed at Crowne Plaza Newcastle - Stephenson Quarter By IHG had an average nightly stay of 2 nights at this property.

The typical room rate for Crowne Plaza Newcastle - Stephenson Quarter By IHG in the past month is 100.25 GBP, compared to city's average of 87.55 GBP.

Crowne Plaza Newcastle - Stephenson Quarter By IHG accepts up to 5, with payment card selections such as American Express, Discover Card, Visa, and MasterCard.

Verified business travelers that have stayed at this property have given Crowne Plaza Newcastle - Stephenson Quarter By IHG an average rating of 8.4. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given Crowne Plaza Newcastle - Stephenson Quarter By IHG an average rating of 8.5. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given Crowne Plaza Newcastle - Stephenson Quarter By IHG an average rating of 9.6. You can look up on more detailed customer evaluations, and feedback for this property down in the review section.

The nearest airport to Crowne Plaza Newcastle - Stephenson Quarter By IHG is Newcastle Airport, 10.0 km away.

More about Crowne Plaza Newcastle - Stephenson Quarter By IHG

More about Crowne Plaza Newcastle - Stephenson Quarter By IHG

Experience Luxury and Convenience at Crowne Plaza Newcastle - Stephenson Quarter

Welcome to Crowne Plaza Newcastle - Stephenson Quarter, a 4-star hotel located in the heart of Newcastle upon Tyne, United Kingdom. With its prime location and impeccable service, this hotel offers a truly remarkable stay for both business and leisure travelers. As you step into the elegant lobby of Crowne Plaza Newcastle - Stephenson Quarter, you will immediately feel a sense of luxury and sophistication. The hotel boasts 251 well-appointed rooms, each designed with comfort and style in mind. Whether you are traveling alone or with your family, you will find the perfect accommodation to suit your needs. Check-in is available from 03:00 PM, allowing you to settle in and start your Newcastle adventure at your own pace. The spacious rooms are equipped with modern amenities, ensuring a restful and enjoyable stay. After a day of exploring the city, unwind in the comfortable beds and indulge in a peaceful night's sleep. Families are warmly welcomed at Crowne Plaza Newcastle - Stephenson Quarter, with a child policy that allows children between the ages of 6 to 17 to stay free of charge. This makes it an ideal choice for a family getaway or a weekend escape with your loved ones. The hotel also offers a range of family-friendly amenities and services to ensure a memorable stay for all. Check-out is until 11:00 AM, giving you ample time to savor a delicious breakfast at the hotel's restaurant or take a leisurely stroll around the nearby attractions. Whether you are here for business or pleasure, Crowne Plaza Newcastle - Stephenson Quarter provides the perfect balance of luxury, convenience, and warm hospitality. Book your stay today and experience the best of Newcastle upon Tyne.

Unwind and Indulge in Crowne Plaza Newcastle - Stephenson Quarter's Entertainment Facilities

At Crowne Plaza Newcastle - Stephenson Quarter, your stay is not just about comfortable accommodations, but also about enjoying a range of entertainment facilities that will make your experience truly unforgettable. For those looking to shop till they drop, the hotel offers a selection of shops where you can find everything from fashion to souvenirs. Whether you're looking to update your wardrobe or find the perfect gift for loved ones back home, you'll find it all just steps away from your room. After a long day of exploring the vibrant city of Newcastle upon Tyne, unwind and relax in the hotel's bar. Sip on expertly crafted cocktails, enjoy a glass of fine wine, or sample a selection of local beers while taking in the stylish ambiance. The bar is the perfect place to socialize with fellow guests or simply enjoy a quiet moment of solitude. If you're in need of some pampering, the hotel's spa is the ultimate haven of relaxation. Indulge in a rejuvenating massage, indulge in a facial, or simply soak in the hot tub. The sauna and steam room are also available for guests to unwind and detoxify. For those who prefer a more communal experience, the shared lounge/TV area offers a cozy space to catch up on your favorite shows or chat with fellow travelers. Additionally, the gift/souvenir shop is ideal for picking up mementos to remember your stay at Crowne Plaza Newcastle - Stephenson Quarter. No matter your preference, Crowne Plaza Newcastle - Stephenson Quarter has entertainment facilities to suit every taste and ensure you have a memorable stay.

Stay Active and Energized at Crowne Plaza Newcastle - Stephenson Quarter

At Crowne Plaza Newcastle - Stephenson Quarter, we understand the importance of staying active and maintaining a healthy lifestyle, even while traveling. That's why we offer an array of top-notch sports facilities to ensure our guests can continue their fitness routines seamlessly. Dive into our inviting indoor pool, perfect for a refreshing swim or a relaxing soak. Whether you're looking to get your heart rate up with some laps or simply unwind after a long day, our pool provides a serene and tranquil environment. For those who prefer a more intense workout, our fully-equipped fitness center is at your disposal. Featuring state-of-the-art cardio and strength training equipment, you'll have everything you need to stay in shape during your stay. Our fitness center is open 24/7, allowing you to exercise at your convenience, whether it's an early morning session or a late-night workout. With our exceptional sports facilities, you can stay active and energized throughout your stay at Crowne Plaza Newcastle - Stephenson Quarter. So pack your workout gear and get ready to enjoy a rejuvenating experience at our hotel.

Unparalleled Convenience at Crowne Plaza Newcastle - Stephenson Quarter

Crowne Plaza Newcastle - Stephenson Quarter takes pride in providing unparalleled convenience to its guests. With a wide range of convenience facilities, your stay at this hotel in Newcastle upon Tyne, United Kingdom, is sure to be hassle-free and enjoyable. One of the standout features of this hotel is its 24-hour room service. Whether you're craving a late-night snack or a full meal, the dedicated staff is always ready to cater to your needs. Additionally, the laundry service ensures that your clothes are clean and fresh throughout your stay, allowing you to pack light and travel with ease. The hotel also offers safety deposit boxes, providing you with peace of mind knowing that your valuables are secure. The concierge service is available to assist you with any inquiries or requests, ensuring that you have a seamless experience during your stay. Stay connected with the complimentary Wi-Fi in public areas or in the comfort of your own room with free Wi-Fi access. For added convenience, the hotel features a dry cleaning service, allowing you to have your clothes professionally cleaned without leaving the premises. If you need any last-minute essentials, the convenience store on-site has you covered. Finally, the daily housekeeping service ensures that your room is always clean and tidy, allowing you to relax and unwind after a long day of exploring the city. With these exceptional convenience facilities, Crowne Plaza Newcastle - Stephenson Quarter is the perfect choice for both business and leisure travelers seeking a hassle-free and enjoyable stay in Newcastle upon Tyne.

Convenient Transport Facilities at Crowne Plaza Newcastle - Stephenson Quarter

At Crowne Plaza Newcastle - Stephenson Quarter, we understand the importance of convenient transport options for our guests. Whether you are exploring the vibrant city of Newcastle upon Tyne or planning to venture further afield, our hotel offers a range of transport facilities to ensure a seamless and enjoyable stay. For those looking to discover the city's top attractions, our tour desk is at your service. Our knowledgeable staff can assist you in planning your itinerary and provide valuable insights into the best places to visit in Newcastle upon Tyne. Additionally, our ticket service allows you to conveniently book tickets for local events, shows, and attractions, ensuring you don't miss out on any of the city's vibrant cultural offerings. If you prefer to explore at your own pace, we offer a car park for your convenience. Please note that car park charges do apply. With secure parking facilities, you can rest assured knowing that your vehicle is safe while you enjoy your stay. Whether you choose to explore the city by foot, public transport, or your own car, Crowne Plaza Newcastle - Stephenson Quarter provides the necessary transport facilities to enhance your travel experience.

Luxurious Room Facilities at Crowne Plaza Newcastle - Stephenson Quarter By IHG

Experience unparalleled comfort and convenience in the elegantly appointed rooms at Crowne Plaza Newcastle - Stephenson Quarter By IHG. Each room is equipped with modern air conditioning, ensuring a refreshing atmosphere regardless of the season. Guests can unwind in plush bathrobes, enjoying the ultimate relaxation after a day of exploring the vibrant city. A complimentary daily newspaper keeps you updated, while in-house movies provide entertainment right at your fingertips. The well-designed rooms feature a large television with satellite and cable channels, perfect for cozy evenings in. For those who enjoy a refreshing drink, a mini bar is available, along with a coffee and tea maker to kickstart your day. The refrigerator is ideal for storing snacks and beverages, while luxurious toiletries add a touch of indulgence to your stay. Blackout curtains ensure a peaceful night’s sleep, complemented by high-quality linens that promise a restful slumber. At Crowne Plaza Newcastle, every detail is thoughtfully curated to enhance your stay.

Indulge in Exquisite Dining at Crowne Plaza Newcastle - Stephenson Quarter

At Crowne Plaza Newcastle - Stephenson Quarter, guests can enjoy a range of exceptional dining facilities that cater to every palate. Whether you're craving a delicious meal or a quick bite, this hotel has you covered with its 24-hour room service and restaurant. With a diverse menu featuring both local and international cuisines, you can indulge in delectable dishes prepared by skilled chefs. Start your day off right with a scrumptious breakfast buffet, offering a wide selection of hot and cold options to satisfy every taste. From freshly baked pastries to hearty cooked-to-order breakfast items, you'll find everything you need to fuel up for a day of exploring or business meetings. For those who prefer a lighter start to the day, the hotel also offers a continental breakfast, complete with a variety of fresh fruits, cereals, yogurts, and breads. Whether you're an early riser or prefer to sleep in, the breakfast options at Crowne Plaza Newcastle - Stephenson Quarter ensure a delightful start to your day. With impeccable service and a welcoming atmosphere, the dining facilities at Crowne Plaza Newcastle - Stephenson Quarter are designed to provide a memorable culinary experience for every guest. Whether you're enjoying a leisurely meal in the restaurant or treating yourself to a delicious dish in the comfort of your room, you can expect nothing less than exceptional quality and taste.

Discover the Elegant Room Offerings at Crowne Plaza Newcastle - Stephenson Quarter By IHG

At Crowne Plaza Newcastle - Stephenson Quarter By IHG, the variety of room offerings caters to every traveler’s need, ensuring a comfortable and memorable stay. The Standard Rooms, available in both Queen and King configurations, provide a cozy yet stylish environment, perfect for unwinding after a day of exploring the vibrant city. For those seeking a touch of luxury, the Club Rooms and Suites offer exclusive lounge access, inviting guests to indulge in a more refined experience. With spacious layouts, including options with separate bath facilities and sofa beds, families and groups will find the perfect fit among the diverse selections. Whether you choose the 1 Bedroom Suite or the Junior Suite with lounge access, each room type is designed to provide an inviting retreat, allowing you to relax and recharge. The thoughtful arrangements of beds, including options with double beds or accessible features, ensure that everyone feels at home. Booking your stay through Agoda not only guarantees the best prices available but also provides a hassle-free experience, allowing you to focus on enjoying your time in Newcastle without the stress of complicated reservations.

Explore the Vibrant Quayside in Newcastle upon Tyne

Nestled on the banks of the River Tyne, the Quayside is a bustling and vibrant area in Newcastle upon Tyne, United Kingdom. With its picturesque views, lively atmosphere, and rich history, it is a must-visit destination for both locals and tourists alike. The Quayside offers a plethora of activities and attractions to suit every taste. Take a leisurely stroll along the riverbank and admire the iconic Tyne Bridge and Millennium Bridge, which beautifully frame the skyline. Explore the historic architecture of the area, including the stunning Newcastle Castle Keep and the elegant Guildhall. Indulge in the vibrant nightlife of the Quayside, with its numerous bars, pubs, and restaurants offering a wide range of cuisines. Enjoy a delicious meal overlooking the river or sip on a cocktail while taking in the stunning sunset views. The Quayside is also home to the famous Sunday Quayside Market, where you can browse through a variety of stalls selling local produce, handmade crafts, and unique souvenirs. With its lively atmosphere, stunning views, and diverse range of attractions, the Quayside in Newcastle upon Tyne is a must-visit destination for anyone looking to experience the vibrant culture and history of this charming city.

Traveling from the Airport to Crowne Plaza Newcastle - Stephenson Quarter

Located in the vibrant Quayside area of Newcastle upon Tyne, Crowne Plaza Newcastle - Stephenson Quarter is a stylish and contemporary hotel that offers a convenient base for both business and leisure travelers. Getting to the hotel from the nearest airports is a breeze, thanks to the excellent transportation options available. If you're arriving at Newcastle International Airport, the quickest and most convenient way to reach Crowne Plaza Newcastle - Stephenson Quarter is by taking a taxi or an airport transfer service. The journey takes approximately 15 minutes, depending on traffic conditions. Alternatively, you can also opt for public transportation. The Metro service operates from the airport and the nearest station to the hotel is Central Station, which is just a short walk away. For those arriving at Durham Tees Valley Airport, the journey to the hotel takes around 1 hour and 15 minutes by car. Taxis and airport transfer services are available at the airport, providing a hassle-free option for reaching Crowne Plaza Newcastle - Stephenson Quarter. If you prefer public transportation, you can take a train from Darlington Station to Newcastle Central Station, which is located near the hotel. No matter which airport you arrive at, the journey to Crowne Plaza Newcastle - Stephenson Quarter is straightforward and convenient. Once you arrive, you'll be greeted by the hotel's modern and stylish interiors, comfortable accommodations, and excellent amenities. With its prime location in the heart of Newcastle upon Tyne, you'll have easy access to popular attractions, shopping districts, and vibrant nightlife. Whether you're visiting for business or leisure, Crowne Plaza Newcastle - Stephenson Quarter is the perfect choice for a memorable stay in Newcastle upon Tyne.

Discover the Vibrant Surroundings of Crowne Plaza Newcastle - Stephenson Quarter

Nestled in the heart of Newcastle upon Tyne, Crowne Plaza Newcastle - Stephenson Quarter is surrounded by an array of vibrant landmarks and attractions. Just a stone's throw away, you'll find the Newcastle Arts Centre, a haven for art enthusiasts showcasing a diverse range of contemporary works. For sports fans, the Gateshead Football Club New Stadium is within walking distance, offering an exciting atmosphere to catch a match and cheer on your favorite team. Step outside the hotel and immerse yourself in the rich history of the area. The Crown Posada, a charming pub dating back to the 19th century, is a must-visit for those seeking a taste of local culture and traditional British hospitality. Take a leisurely stroll along the picturesque Riverside Sculpture Park, where you can admire stunning sculptures against the backdrop of the River Tyne. For a night of entertainment, head to the nearby Mill Volvo Tyne Theatre, a historic venue hosting a variety of performances, from comedy shows to musicals. If you're in the mood for live music, the Metro Radio Arena is just a short distance away, featuring renowned artists and bands from around the world. History buffs will be captivated by the Black Gate, a medieval fortification that once guarded the entrance to Newcastle Castle. Admire the iconic Tyne Bridges, including the King Edward VII Bridge, which offers breathtaking views of the river and the city skyline. Explore the Castle Garth Keep, a fascinating ancient structure that transports you back in time to the medieval era. With its prime location and proximity to these remarkable landmarks and attractions, Crowne Plaza Newcastle - Stephenson Quarter is the perfect base for both business and leisure travelers looking to experience the best of Newcastle upon Tyne.

Delicious Dining Options Nearby

When it comes to dining options near Crowne Plaza Newcastle - Stephenson Quarter, guests are spoilt for choice. Just a short walk away, you'll find Big Mussel, a popular seafood restaurant that offers a mouthwatering selection of fresh seafood dishes. From succulent oysters to perfectly grilled fish, this restaurant is a seafood lover's paradise. If you're in the mood for some American comfort food, head over to TGI Friday's - Gateshead. With its lively atmosphere and extensive menu of burgers, ribs, and loaded fries, it's the perfect spot to indulge in some classic American cuisine. Whether you're craving seafood or craving a taste of America, these nearby restaurants are sure to satisfy your appetite.

Affordable Luxury: Experience the Best Value at Crowne Plaza Newcastle - Stephenson Quarter

When it comes to finding the perfect accommodation in Newcastle upon Tyne, look no further than Crowne Plaza Newcastle - Stephenson Quarter. With an average price of $146 per room, this luxurious hotel offers exceptional value for money, ensuring that every penny spent is worth it. Compared to the average price of a hotel room in Newcastle upon Tyne, which stands at $130, Crowne Plaza Newcastle - Stephenson Quarter provides an affordable yet indulgent experience. From the moment you step into the elegant lobby, you'll be greeted with a sense of opulence and sophistication that is unmatched. The spacious and well-appointed rooms are designed to provide the utmost comfort and relaxation, with modern amenities and plush furnishings. Whether you're visiting Newcastle upon Tyne for business or leisure, Crowne Plaza Newcastle - Stephenson Quarter offers a premium experience without breaking the bank. So why settle for less when you can enjoy the best? Book your stay today and immerse yourself in the epitome of luxury at an unbeatable price.

A Memorable Stay at Crowne Plaza Newcastle - Stephenson Quarter

Crowne Plaza Newcastle - Stephenson Quarter is a hotel that truly stands out from the rest. With its impeccable cleanliness, modern and spacious rooms, and friendly staff, it is no wonder that guests consider it one of the best hotels they have stayed in. The staff at Crowne Plaza Newcastle - Stephenson Quarter are not only friendly, but also extremely helpful, ensuring that every guest has a memorable stay. The hotel's excellent location, close to the train station, makes it convenient for travelers. Additionally, the delicious breakfast and top-notch facilities further enhance the overall experience. If you are looking for a hotel that offers exceptional service, modern amenities, and a warm and welcoming atmosphere, look no further than Crowne Plaza Newcastle - Stephenson Quarter.

Exceptional Customer Ratings for Crowne Plaza Newcastle - Stephenson Quarter

Crowne Plaza Newcastle - Stephenson Quarter has consistently received exceptional customer ratings, making it a top choice for travelers visiting Newcastle upon Tyne. With an overall rating of 9.0, guests have praised this hotel for its outstanding service and excellent value for money. One of the standout features of this hotel is its impressive facilities, which have earned a rating of 9.1. Guests can enjoy a range of amenities including a fitness center, spa, and on-site restaurant. The hotel's commitment to cleanliness is evident, with a rating of 9.2 for cleanliness, ensuring a comfortable and hygienic stay for all guests. Located in a prime location, Crowne Plaza Newcastle - Stephenson Quarter has received a rating of 8.9 for its convenient location. Situated in the heart of Newcastle upon Tyne, guests have easy access to popular attractions, shopping centers, and dining options. The hotel's staff performance has also been highly praised, with a rating of 9.2. Guests have commended the friendly and attentive staff who go above and beyond to ensure a memorable stay. Overall, Crowne Plaza Newcastle - Stephenson Quarter offers a truly exceptional experience for discerning travelers.

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Amenities and facilities

Exceptional9.2

Facilities

Most talked about facilities

Languages spoken
  • English
  • Arabic
  • Dutch
  • French
  • German
  • Italian
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Massage
  • On-site entertainment
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Litter boxes
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Satellite/cable channels

Food and dining

Breakfast options
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
Hawthorns
  • Cuisine: British
  • Menu: Buffet

Location

Hawthorn Square, Forth Street, Quayside, Newcastle upon Tyne, United Kingdom

Excellent9.0

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)17 GBP
The property
  • Number of rooms 251

Reviews of Crowne Plaza Newcastle - Stephenson Quarter By IHG from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.0

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 10
  • 10
  • 8.8
  • 9.6
  • 10
  • 10
  • 10
  • 10
  • 9.6

Most recent

  • Cleanliness score 9.3 out of 10 and is a high score in Newcastle upon Tyne
    Cleanliness9.3
  • Service score 9.3 out of 10 and is a high score in Newcastle upon Tyne
    Service9.3
  • Facilities score 9.2 out of 10 and is a high score in Newcastle upon Tyne
    Facilities9.2
  • Location score 9 out of 10 and is a high score in Newcastle upon Tyne
    Location9.0
  • Value for money score 8.9 out of 10 and is a high score in Newcastle upon Tyne
    Value for money8.9
High score for Newcastle upon Tyne

Rating

9+ Exceptional (88)
8-9 Excellent (18)
7-8 Very Good (11)
6-7 Good (4)
<6 Below Expectation (6)

Review summary

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Guests raved about the superb service and friendly staff, creating a welcoming stay. The rooms were consistently praised for being clean and comfortable, ensuring a restful night's sleep. The breakfast selection was lauded for its quality and variety, offering the ideal start to the day. The hotel's location near the train station was convenient for travellers, and guests were impressed by the additional amenities, including spa and gym facilities.

Minor housekeeping issues, but overall positive and enjoyable stay.

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Showing 127 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Charlotte from United Kingdom
    Solo traveler
    1 Queen Standard With Separate Bath
    Stayed 1 night in November 2025

    “Clean large room ”

    My room was large, clean and the decor was nice. I had everything I needed (hairdryer, body wash, shampoo, iron etc) there was a separate bath and shower in the bathroom. Very pleased with the price too and only a 5/10 minute walk to the centre.

    Reviewed November 22, 2025
  2. 8.8
    Excellent
    Karen from United Kingdom
    Group
    1 King Standard
    Stayed 1 night in December 2025

    “Excellent”

    We were in Newcastle for a gig at the arena, the hotel is ideally placed for this. We were asked if we'd like a room close to each other, which was nice! We added on breakfast at checkin, no issues. Very helpful reservation staff. Only issue was car parking. The hotel car park is on the 10th floor, although it said it was full at the entrance there were plenty of spaces. The machine to pay with is no longer under the remit of the hotel either?! It was a busy Saturday, so lots of people at breakfast next day. The staff were busy trying to keep on top of clearing tables and keeping the buffet stocked. I thought they did a good job!

    Reviewed December 11, 2025
  3. 10.0
    Exceptional
    Sarah from United Kingdom
    Couple
    1 Queen Standard Double Rain Shower
    Stayed 1 night in January 2026

    “Perfect ”

    Parking only £10 if pay at hotel desk. Very clean hotel, soft bed. Nice pool, ring spa and they will call u back when u can go down if pool is busy, Great breakfast! Would defo come here again,

    Reviewed January 29, 2026
  4. 10.0
    Exceptional
    Hanifa from United Kingdom
    Family with teens
    1 Queen Standard Double Rain Shower
    Stayed 1 night in November 2025

    “Great Hotel ”

    Fantastic hotel in a great location . Car park located nearby . Beautifully decorated for Christmas and rooms were spacious ,clean and modern .

    Reviewed December 01, 2025
  5. 10.0
    Exceptional
    Craig from United Kingdom
    Couple
    1 Queen Standard Double Rain Shower
    Stayed 1 night in January 2026

    “I night stay ”

    This is was our 2nd stay at this hotel this month ,can't fault it room are super spacious and beds very comfortable we will be back again soon .

    Reviewed January 24, 2026
Changed to review page 1

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