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Exterior view, Crowne Plaza Queenstown in Queenstown
1 King Bed Standard Balcony, Crowne Plaza Queenstown in Queenstown
a cruise ship docked in the water next to a beach, Crowne Plaza Queenstown in Queenstown
a living room filled with furniture and people, Crowne Plaza Queenstown in Queenstown
Lobby, Crowne Plaza Queenstown in Queenstown
Interior view, Crowne Plaza Queenstown in Queenstown
a room that has a lot of furniture in it, Crowne Plaza Queenstown in Queenstown

Removed from saved list

8.6

Excellent

386 reviews

386 reviews

View24
Breakfast22
Housekeeping15
See map
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Minus 5 Ice Bar
40 m
Lasseters Wharf Casino
40 m
Steamer Wharf
60 m
Kathmandu Queenstown
70 m
Creative Queenstown Arts & Crafts Market
100 m
Popular landmarks
Queenstown Gardens
310 m
Queenstown Mall
320 m
Ben Lomond Track
490 m
Kiwi Birdlife Park
550 m
Queenstown Hill
1.1 km
Closest landmarks
Real Journeys Office
30 m
Queenstown Lakes District Council
70 m
Queenstown Water Taxis
110 m
Fear Factory Queenstown
170 m
Rockies
190 m

Crowne Plaza Queenstown

93 Beach Street, Queenstown City Center, Queenstown, New Zealand, 9300 - See map

Make your best journey to Queenstown with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Strategically situated in Queenstown City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Queenstown Gardens. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of Queenstown

Check-in [24-hour]

Airport transfer

Excellent breakfast

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Golf course [on-site]

Bicycles

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Queenstown every 14 minutes on Agoda.com
Value for money8.0
Location rating9.6
Nearest airportQueenstown Airport (ZQN)
Distance to airport7.1 km

Rooms available at Crowne Plaza Queenstown

Excellent
Room comfort & quality

8.6

1 King Bed Standard Balcony
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 king bed
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Standard Room
...
  • Room size: 26 m²/280 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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2 Queen Standard Mountain View Balcony
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
1 King Bed Standard Lake View
...
  • Room size: 26 m²/280 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
2 Queen Beds Standard Balcony
...
  • Room size: 26 m²/280 ft²
  • Courtyard view
  • 2 queen beds
Enter dates to see prices
1 Kng Bed Standard Mountain View Balcony
...
  • Room size: 26 m²/280 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
2 Queen Beds Standard Lake View Balcony
...
  • Room size: 26 m²/280 ft²
  • Lake view
  • 2 double beds
Enter dates to see prices
1 King 1 Bedroom Suite Living Area Lake View
...
  • Room size: 55 m²/592 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
1 King Bed Balcony View
...
  • Room size: 26 m²/280 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
2 Queen Beds Standard
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What type of non-water sports and outdoor activities are available at Crowne Plaza Queenstown?

Crowne Plaza Queenstown offers a list of non-water sport and outdoor activities such as skiing, hiking trails, and tennis courts for guests to enjoy while remaining here.

Is car parking available at Crowne Plaza Queenstown?

Crowne Plaza Queenstown has car park onsite and nearby for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

How many rooms does Crowne Plaza Queenstown have?

Crowne Plaza Queenstown has a total of 139 rooms.

How long do travelers usually stay at Crowne Plaza Queenstown?

Verified past guests that have stayed at Crowne Plaza Queenstown had an average nightly stay of 3 nights at this property.

At what time of the year is Crowne Plaza Queenstown most popular?

Crowne Plaza Queenstown's most popular month where verified tourists have stayed the most is in December.

What is the average rating that verified Solo travelers' have given to Crowne Plaza Queenstown?

Verified solo travelers that have stayed at this property have given Crowne Plaza Queenstown an average rating of 8.3. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Crowne Plaza Queenstown?

Past couple travelers that have stayed at this property have given Crowne Plaza Queenstown an average rating of 8.4. You can look up on more descriptive customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Group travelers have given to Crowne Plaza Queenstown?

Verified group travelers that have stayed at this property have given Crowne Plaza Queenstown an average rating of 8.4. You can check out more comprehensive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Crowne Plaza Queenstown?

Verified local travelers that have stayed at this property have given Crowne Plaza Queenstown an average rating of 8.4. You can look up on more comprehensive customer ratings, and remarks for this property down in the review section.

See map

Explore the neighborhood

What people love about Crowne Plaza Queenstown

  • 10

    Exceptional
    Cleanliness

    "Room is very neat and tidy, comfortable view and my room had the most breathtaking view."

    Chessie

    |

    February 1, 2022

  • 10

    Exceptional
    Cleanliness

    "Superb location as walking distance to everything, clean and complete hotel amenities Plus FREE car parking and of course good value."

    lydia

    |

    December 4, 2021

  • 9.6

    Exceptional
    Location

    "Good location"

    Gan

    |

    April 26, 2023

Overall rating:

8.6

Excellent
386 reviews
Cleanliness
8.8
Facilities
8.0
Location
9.6
Read all reviews >
What travelers say they love:
The room was modern and a good size, with two large beds.
Mary-Jane from Australia
Solo traveler
More about Crowne Plaza Queenstown

More about Crowne Plaza Queenstown

Crowne Plaza Queenstown

For travelers who want to take in the sights and sounds of Queenstown, Crowne Plaza Queenstown is the perfect choice. Its convenient location right in the city center allows you more time to see all that Queenstown has to offer. Enjoy more possibilities on your vacation at Crowne Plaza Queenstown, with its convenient location just 310 m from the Queenstown Gardens.
Enjoy all that Crowne Plaza Queenstown has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Queenstown even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at Crowne Plaza Queenstown thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at Crowne Plaza Queenstown from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Crowne Plaza Queenstown even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker and mini bar at your disposal. Crowne Plaza Queenstown also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Crowne Plaza Queenstown begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Do you prefer to cook your own meals? Then you'll love the in-house shared kitchen.
Fill your days with the array of activities and facilities offered at Crowne Plaza Queenstown. Indulge in winter's best and hit the slopes every day, made easier with ski slopes, ski equipment rentals and ski lessons right on-site. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's tennis court, golf course on site and hiking trails.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.

Show less

Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Breakfast

19 mentions

View

14 mentions

Housekeeping

13 mentions

Internet

8 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Dutch
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Malay
  • Portuguese
  • Russian
  • Spanish
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hiking
  • Outdoor recreational features
  • Skiing
  • Ski lessons
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Ski equipment rentals

Food and dining

Breakfast options
  • American
  • Continental
  • Full English/Irish
Restaurants on site
threesixty restaurant
  • Cuisine: International, Local
  • Menu: Buffet

Location

93 Beach Street, Queenstown City Center, Queenstown, New Zealand, 9300
Exceptional
Location

9.6

Airports
  • Queenstown Airport (ZQN)
    7.1 km
  • Wanaka Airport (WKA)
    57.7 km
Public transportation
  • The Queenstown Bus Station
    450 m
  • Arthurs Point Bus Stop
    4.6 km
Hospital or clinic
  • TravelPharm
    240 m
Shopping
  • Remarkables Market
    7.1 km
Convenience store
  • Alpine Foodcentre
    470 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Queenstown Gardens
    310 m
  • Queenstown Mall
    320 m
  • Ben Lomond Track
    490 m
  • Kiwi Birdlife Park
    550 m
  • Queenstown Hill
    1.1 km
  • The Remarkables Ski Area
    12.6 km
  • Coronet Peak
    13.4 km
  • Chard Farm Winery
    17.8 km
  • Gibbston Valley Winery
    20.4 km
  • Peregrine Wines
    23.2 km
Nearby landmarks
  • Real Journeys Office
    30 m
  • Minus 5 Ice Bar
    40 m
  • Lasseters Wharf Casino
    40 m
  • Steamer Wharf
    60 m
  • Kathmandu Queenstown
    70 m
  • Queenstown Lakes District Council
    70 m
  • Creative Queenstown Arts & Crafts Market
    100 m
  • Queenstown Water Taxis
    110 m
  • Moa Statue
    130 m
  • Central Art Gallery Julia Milley
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • As per government guidance, in order to enjoy the hotel and venues, we are required to verify your Covid ‘My Vaccine Pass’ upon entry.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out from06:00
  • Check-out until11:00
Getting around
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)32 NZD
The property
  • Non-smoking rooms/floorsYes
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 139
  • Room voltage240
  • Year property opened1974

Property announcements

Please note that a 1.5% surcharge applies for payments made with credit card. Please note that guests receive 45-minutes of free Wi-Fi per device, per day, with a 1GB limit. Charges are applicable for further usage. IHG Rewards guests enjoy free standard Internet service.

As per government guidance, in order to enjoy the hotel and venues, we are required to verify your Covid ‘My Vaccine Pass’ upon entry

Reviews of Crowne Plaza Queenstown from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.8
Facilities8.0
Location9.6
Room comfort and quality8.6
Service8.7
Value for money8.0
High score for Queenstown
Rating
9+ Exceptional (98)
8-9 Excellent (67)
7-8 Very Good (30)
6-7 Good (27)
<6 Below Expectation (11)
Time of the year
Mar - May (54)
Jun - Aug (53)
Sep - Nov (52)
Dec - Feb (74)

Show reviews that mention 

Showing 233 verified guest comments
12345
10.0
Exceptional
Andrew from Australia
Couple
1 King Bed Standard Lake View
Stayed 7 nights in December 2022

Great for everything!”

We had the best view, best staff, best breakfast, best location, best deal, best time. Book a Lakeview room, don't think about it.

Reviewed December 16, 2022

See room deals

10.0
Exceptional
Chessie from New Zealand
Solo traveler
2 Queen Beds Standard
Stayed 1 night in January 2022

Perfect Location”

I have enjoyed my stay in Crowne plaza, I highly recommend the place, Hotel staff Risa (receptionist) welcomed me with a lovely smile, very hospitable and such a genuine person. Room is very neat and tidy, comfortable view and my room had the most breathtaking view. totally love it! Its my 3rd time to stay in Crowne Plaza ♥️ would definitely stay there again

Reviewed February 01, 2022

See room deals

10.0
Exceptional
lydia from New Zealand
Couple
1 Kng Bed Standard Mountain View Balcony
Stayed 2 nights in December 2021

Best of the best!”

Always staying here everytime we come to Queenstown. Superb location as walking distance to everything, clean and complete hotel amenities Plus FREE car parking and of course good value. Staffs are awesome too. Two thumbs up here 👍🏻👍🏻

Reviewed December 04, 2021

See room deals

10.0
Exceptional
Rebecca from Australia
Couple
2 Queen Beds Standard
Stayed 3 nights in April 2022

So close and great value ”

This is my third visit to Queenstown and my favourite accomodation songs far. So close to town, and can get free parking on the street. The inclusions such a robe and slippers, coffee machine and buffet breakfast is great.

Reviewed April 23, 2022

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10.0
Exceptional
Chessie from New Zealand
Solo traveler
1 King Bed Standard Balcony
Stayed 1 night in February 2021

Perfect location, beautiful hotel”

I enjoyed my stay here at Crowne plaza, location was superb , so close to everything, my room view was lake wakatipu, staff were hospitable, friendly and helpful. Room is very clean, smells fresh and has comfrotable bed and pillows. Crowne plaza is my favorite hotel in QT.. ❤️

Reviewed February 05, 2021

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9.6
Exceptional
Jennifer from Australia
Couple
2 Queen Beds Standard Balcony
Stayed 6 nights in October 2022

Fabulous View, Great Location.”

5th floor mountain view King room was superb - stunning views across the lake and spacious room. It was a very easy walk to most venues in town and so interesting to watch the boating traffic on the lake. Great breakfast but the restaurant isn't open for dinner at the moment. Hoever, the proximity to fabulous foodie places in town more than made up for that.

Reviewed October 14, 2022

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9.6
Exceptional
David from New Zealand
Couple
2 Queen Beds Standard
Stayed 2 nights in October 2022

Excellent location ”

My wife and stayed three nights , location is fantastic , with parking . The staff were very helpful and friendly. We never ate there , preferring to try local restaurants which were within walking distance . My only grouch was that we had a garden view room , 311 , except the only view we had was of scruffy trees which blocked our view , time to trim them guys

Reviewed October 17, 2022

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10.0
Exceptional
Wendy from United States
Couple
Standard Room
Stayed 2 nights in March 2020

Exceptional”

Lovely location right near the wharf with little decks to enjoy coffee or tea in the morning and wine in the afternoon. Very nice personnel and the breakfast was very plentiful for the price and comparable to local restaurants. One suggestion is to use a service provider as host with a good grasp of the English language. We had a really difficult time understanding the woman who seated us.

Reviewed March 21, 2020

See room deals

10.0
Exceptional
Anthony from New Zealand
Couple
1 King Bed Balcony View
Stayed 5 nights in May 2021

Location is everything!”

We didn't have a car, so having this hotel so well situated was a huge plus. The staff was very friendly and helpful. Facilities were good, the buffet breakfast was fantastic!

Reviewed May 10, 2021

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10.0
Exceptional
Emma from New Zealand
Group
2 Queen Beds Standard Balcony
Stayed 1 night in December 2021

Excellent stay”

Amazing buffet breakfast , quiet sleep so close to the town , valet car parking also good . Will defo stay again.

Reviewed January 05, 2022

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10.0
Exceptional
Agustiah from New Zealand
Solo traveler
1 Kng Bed Standard Mountain View Balcony
Stayed 3 nights in December 2020

Excellent location”

Centre location, nice spacious room, friendly staffs, and the cherry on top: Nespresso machine & capsules in the room. LOVE IT!!!

Reviewed December 23, 2020

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10.0
Exceptional
Chris from New Zealand
Couple
1 King Bed Balcony View
Stayed 2 nights in May 2022

Brilliant”

A lovely hotel, beautiful breakfast close to most things highly recommended

Reviewed May 17, 2022

See room deals

9.2
Exceptional
Milad from Australia
Family with young children
2 Queen Beds Standard Lake View Balcony
Stayed 5 nights in September 2022

Central to everything!”

Friendly staff, literally at the start of the town, so close to Fergs and the town centre (just cross the street)! Had all that you need for breakie and very nice barista coffee was only $3. Had a great stay. Recommend the lake view rooms, esp on the upper floors! Car parking was concierge style and it removed all the hassle-really enjoyed that extra touch!

Reviewed September 08, 2022

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9.6
Exceptional
isaac from New Zealand
Family with young children
2 Queen Standard Mountain View Balcony
Stayed 4 nights in December 2021

Family friendly at the city centre of Queenstown ”

Family friendly hotel with very nice and accommodating staffs. Buffet breakfast is superb at their restaurant. Location is walking distance to all bars and other attractions.

Reviewed December 30, 2021

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10.0
Exceptional
VERONICA from Philippines
Couple
Standard Room
Stayed 3 nights in May 2022

nice location”

near restos and park

Reviewed October 22, 2022

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9.6
Exceptional
Connie from New Zealand
Family with teens
Standard Room
Stayed 3 nights in February 2020

Excellent location ”

Location is excellent.Very close to everything! The room is spacious and very clean. It would have been perfect though if we had the Lakeview.

Reviewed February 17, 2020

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9.2
Exceptional
Tony from New Zealand
Couple
1 King Bed Standard Lake View
Stayed 2 nights in February 2023

Exceptional”

Great location very friendly staff couldn’t complain about anything highly recommend

Reviewed February 06, 2023

See room deals

9.6
Exceptional
Ian from Australia
Group
Stayed 4 nights in October 2020

wonderful except”

everything great except bathroom a bit dated. always good to have choice of a bath or a shower recess. Actually do feel a bit churlish complaining as great bargain

Reviewed October 31, 2020

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9.2
Exceptional
Anupam from Australia
Family with young children
2 Queen Beds Standard
Stayed 3 nights in June 2022

Enjoyable stay”

We had a very enjoyable stay and would highly recommend. The location is awesome, just on the lake and walking to many good eating joints. The breakfast was lovely too. The rooms were good size as well.

Reviewed June 29, 2022

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10.0
Exceptional
Chloe from Australia
Couple
Standard Room
Stayed 1 night in July 2021

Thanks Crown”

Another great stay with you

Reviewed July 17, 2021

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