Crowne Plaza Queenstown By IHG

4.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

93 Beach Street, Queenstown City Center, Queenstown, New Zealand, 9300

Highlights

Hygiene Plus

Located in heart of Queenstown

Check-in [24-hour]

Great Breakfast

Great View

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurant

Bar

Golf course

Shuttle service

About us

Discover the Crowne Plaza Queenstown by IHG, strategically located in the vibrant heart of Queenstown. Enjoy breathtaking lake views and easy access to adventure activities, with the Creative Queenstown Arts & Crafts Market, iconic Moa Statue, and Queenstown Mall just a short stroll away. Each room features air conditioning, complimentary Wi-Fi, and a private balcony or terrace, with select rooms offering stunning views of the lake or mountains. Two travelers can savor an exclusive breakfast in-room service or opt for the convenient takeaway option. Curated tours are available to explore local attractions, ensuring a memorable and enriching stay in this picturesque destination. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

8 travelers have booked today.

Location 9.6
Service 8.9
Cleanliness 8.8
Room comfort and quality 8.5

Based on 2,576 verified reviews

Location

9.6

Service

8.9

Cleanliness

8.8

Room comfort and qua...

8.5

Facilities

8.2

Value for money

8.2

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Nearest transportation options

The Queenstown Bus Station is within 0.45 km

See map

9.6Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 245 places in walking distance!

Parking
Available
Walkable places
Minus 5 Ice Bar
40 m
Lasseters Wharf Casino
40 m
Steamer Wharf
60 m
Kathmandu Queenstown
70 m
Creative Queenstown Arts & Crafts Market
100 m
Popular landmarks
Queenstown Gardens
310 m
Queenstown Mall
320 m
Ben Lomond Track
490 m
Kiwi Birdlife Park
550 m
Queenstown Hill
1.1 km
Closest landmarks
Real Journeys Office
30 m
Queenstown Lakes District Council
70 m
Queenstown Water Taxis
110 m
Fear Factory Queenstown
170 m
Rockies
190 m

Good to know

Value for money8.2
Location rating9.6
Nearest airportQueenstown Airport (ZQN)
Distance to airport7.1 km

Rooms available at Crowne Plaza Queenstown By IHG

Excellent
Room comfort & quality

8.5

2 Queen Standard Mountain View Balcony
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  • Room size: 26 m²/280 ft²
  • Garden view
  • 2 double beds
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1 King Bed Standard Balcony
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  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 king bed
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1 King Bed Standard Lake View
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  • Room size: 26 m²/280 ft²
  • Lake view
  • 1 king bed
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1 King Standard Accessible Mountain View
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  • Room size: 26 m²/280 ft²
  • Mountain view
  • 1 king bed
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1 Kng Bed Standard Mountain View Balcony
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  • Room size: 26 m²/280 ft²
  • Mountain view
  • 1 king bed
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2 Queen Beds Standard Lake View Balcony
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  • Room size: 26 m²/280 ft²
  • Lake view
  • 2 double beds
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2 Queen Beds Standard Balcony
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  • Room size: 26 m²/280 ft²
  • Courtyard view
  • 2 queen beds
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Deluxe
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  • Room size: 26 m²/280 ft²
  • 2 single beds or 1 double b...
  • 2 single beds or 1 double b...
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Standard Room
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  • Room size: 26 m²/280 ft²
  • 2 single beds or 1 double b...
  • 2 single beds or 1 double b...
Enter dates to see prices
2 Queen Beds Standard
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  • Room size: 26 m²/280 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Crowne Plaza Queenstown By IHG offers a list of non-water sport and outdoor activities such as skiing, tennis courts, and hiking trails for guests to enjoy while remaining here.

Crowne Plaza Queenstown By IHG has car park onsite and nearby for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Crowne Plaza Queenstown By IHG has a total of 139 rooms.

Verified past guests that have stayed at Crowne Plaza Queenstown By IHG had an average nightly stay of 3 nights at this property.

Crowne Plaza Queenstown By IHG's most popular month where verified tourists have stayed the most is in May.

Verified solo travelers that have stayed at this property have given Crowne Plaza Queenstown By IHG an average rating of 8.3. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Crowne Plaza Queenstown By IHG an average rating of 8.4. You can look up on more descriptive customer ratings, and responses by filtering for a specific type of verified guest travelers down in the review section.

Verified group travelers that have stayed at this property have given Crowne Plaza Queenstown By IHG an average rating of 8.5. You can check out more comprehensive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given Crowne Plaza Queenstown By IHG an average rating of 9.3. You can look up on more comprehensive customer ratings, and remarks for this property down in the review section.

More about Crowne Plaza Queenstown By IHG

More about Crowne Plaza Queenstown By IHG

Experience Luxury and Comfort at Crowne Plaza Queenstown By IHG

Nestled in the breathtaking landscape of Queenstown, New Zealand, the Crowne Plaza Queenstown By IHG is a stunning 4.5-star hotel that promises an unforgettable stay. Built in 1974, this elegant property has stood the test of time, continually offering guests a perfect blend of comfort, style, and modern amenities. With its prime location just 20 minutes from the airport, guests can swiftly transition from travel to relaxation, making it an ideal choice for both business and leisure travelers alike. The hotel boasts a total of 139 beautifully appointed rooms, each designed to provide a serene retreat after a day of exploring the picturesque surroundings. Guests can enjoy a hassle-free check-in experience starting from 3:00 PM and can take advantage of the flexible check-out time until 11:00 AM. Families will appreciate the hotel's welcoming child policy, which allows children aged 1 to 12 to stay free of charge, ensuring a delightful experience for guests of all ages. At Crowne Plaza Queenstown, every detail is curated to enhance your stay, making it the perfect base for your adventures in this stunning corner of New Zealand.

Unwind and Indulge: Crowne Plaza Queenstown's Exceptional Entertainment Facilities

At Crowne Plaza Queenstown, your entertainment needs are fully catered to with a range of exceptional facilities. Whether you're looking to shop, unwind with a refreshing drink, or simply soak in the beauty of nature, this hotel has it all. Step into the hotel's shops and discover a world of retail therapy. Browse through a variety of boutique stores offering unique souvenirs, stylish clothing, and local crafts. From trendy fashion pieces to exquisite artwork, you'll find everything you need to satisfy your shopping cravings. For a more laid-back experience, head to the hotel's bar and treat yourself to a well-deserved drink. Sit back, relax, and enjoy the warm and inviting ambiance as you sip on a carefully crafted cocktail or indulge in a fine selection of wines. With a wide range of beverages to choose from, you're sure to find the perfect drink to suit your taste. If you prefer to be surrounded by nature, the hotel's garden is the perfect place to unwind. Immerse yourself in the serenity of the lush greenery and take a leisurely stroll through the beautifully landscaped grounds. Whether you're seeking a peaceful retreat or a picturesque backdrop for your morning coffee, the hotel's garden offers a tranquil oasis where you can relax and rejuvenate. With its diverse range of entertainment facilities, Crowne Plaza Queenstown ensures that every guest's desires are met. Whether you're a shopaholic, a connoisseur of fine beverages, or a nature lover, this hotel has something to captivate and delight you.

Unleash Your Inner Athlete at Crowne Plaza Queenstown

At Crowne Plaza Queenstown, we understand the importance of staying active and having access to top-notch sports facilities. With our extensive range of sports amenities, you'll never have a dull moment during your stay. For golf enthusiasts, our on-site golf course offers a picturesque setting and a challenging game for both beginners and seasoned players. Tee off amidst the stunning backdrop of Queenstown's mountains and lakes, and immerse yourself in the tranquility of the surroundings. If you're looking to break a sweat, our fitness center is the perfect place to do so. Equipped with state-of-the-art machines and equipment, you can engage in a variety of workouts to suit your fitness goals. And the best part? Our fitness center is free for all guests, allowing you to maintain your exercise routine without any additional cost. For those who prefer outdoor activities, our tennis courts provide an opportunity to showcase your skills and enjoy a friendly match with friends or family. The well-maintained courts offer a great setting to work on your backhand or simply have some fun under the sun. If you're visiting during the winter season, you're in for a treat! Our hotel is conveniently located near skiing facilities, making it easy for you to hit the slopes and experience the thrill of skiing. We offer ski equipment rentals and lessons, ensuring that you have everything you need to make the most of your time on the snow-covered mountains. Additionally, our hotel is surrounded by scenic hiking trails, allowing you to explore the breathtaking beauty of Queenstown's landscape. Lace up your hiking boots and embark on an adventure, immersing yourself in nature and enjoying stunning vistas along the way. With our 24-hour fitness center, you can work out at any time that suits you best, whether it's an early morning session or a late-night exercise routine. We understand that staying active is important, and we strive to provide you with the facilities you need to maintain your fitness goals throughout your stay. At Crowne Plaza Queenstown, we believe that sports and fitness are an integral part of a fulfilling travel experience. Whether you're a golf enthusiast, a tennis lover, a skiing enthusiast, or someone who enjoys exploring nature through hiking, our sports facilities cater to all your needs. So pack your sports gear and get ready to unleash your inner athlete at Crowne Plaza Queenstown.

Convenience Facilities at Crowne Plaza Queenstown

At Crowne Plaza Queenstown, guests can enjoy a wide range of convenience facilities that enhance their stay and make their visit to Queenstown truly hassle-free. The hotel offers a laundry service, allowing guests to have their clothes cleaned and freshened up during their stay. Additionally, room service is available, providing guests with the convenience of enjoying delicious meals in the comfort of their own room. For the safety and security of guests, Crowne Plaza Queenstown provides safety deposit boxes where valuables can be securely stored. The hotel also has a dedicated concierge service, ensuring that guests have access to assistance and recommendations for exploring the beautiful city of Queenstown. To stay connected, both public areas and all rooms at Crowne Plaza Queenstown offer Wi-Fi, allowing guests to easily access the internet and stay connected with their loved ones or catch up on work. The hotel also offers dry cleaning services, making it convenient for guests to have their clothes cleaned and ready for any occasion. For those who need to store their luggage, Crowne Plaza Queenstown provides luggage storage facilities, ensuring that guests can explore the city without the burden of carrying their bags. Daily housekeeping services are also available, ensuring that the rooms are kept clean and tidy throughout the stay. One of the unique and cozy features of Crowne Plaza Queenstown is the presence of fireplaces in some of the rooms. Guests can enjoy the warmth and ambiance of a crackling fire during the colder months, adding a touch of luxury to their stay. Lastly, for guests who prefer to do their own laundry, Crowne Plaza Queenstown has a laundromat on-site, making it convenient for guests to wash and dry their clothes at their own pace. With these excellent convenience facilities, Crowne Plaza Queenstown ensures that guests have a comfortable and enjoyable stay, with every need catered to.

Convenient Transport Facilities at Crowne Plaza Queenstown

At Crowne Plaza Queenstown, we understand the importance of convenient transport options for our guests. Whether you are arriving by air or exploring the stunning Queenstown region, our hotel offers a range of transport facilities to ensure a seamless and hassle-free experience. Start your journey right with our airport transfer service. Our dedicated team will be there to greet you upon arrival and whisk you away to the hotel in comfort. If you're looking to explore the breathtaking sights and attractions in and around Queenstown, our tour desk can help you plan and book exciting excursions. From adrenaline-pumping adventures to scenic tours, we have options to suit every traveler's preferences. For guests with their own vehicles, we provide valet parking and a car park onsite. Our secure parking facilities give you peace of mind while you enjoy your stay. Additionally, we offer a shuttle service for easy access to popular destinations in the area. If you prefer to have more flexibility, we also have a car hire service available. Alternatively, our friendly staff can assist you in arranging taxi services or purchasing tickets for local events and attractions. At Crowne Plaza Queenstown, we strive to make your transportation needs effortless, allowing you to focus on creating unforgettable memories in this stunning part of New Zealand.

Luxurious Comfort and Modern Amenities at Crowne Plaza Queenstown By IHG

Step into a world of comfort and sophistication at Crowne Plaza Queenstown By IHG, where every room is designed to provide a serene retreat after a day of adventure. Each accommodation features air conditioning to ensure a perfect climate, while the plush linens and cozy bathrobes invite you to unwind in style. Enjoy the convenience of a mini bar stocked with refreshments, and indulge in a selection of in-house movies on the television, providing entertainment at your fingertips. For those seeking a touch of elegance, many rooms boast a private balcony or terrace, offering stunning views of the surrounding landscapes. The thoughtful amenities extend to a refrigerator for your snacks and drinks, a coffee/tea maker for your morning brew, and a hair dryer for your convenience. With satellite/cable TV, blackout curtains for a restful night's sleep, and complimentary toiletries, every detail is curated to enhance your stay. A fireplace adds a warm ambiance, making your room a perfect haven to relax and recharge during your visit to Queenstown.

Delicious Dining Options at Crowne Plaza Queenstown

Indulge in a culinary journey at Crowne Plaza Queenstown, where a range of dining facilities await to satisfy your cravings. Start your day off right with a delicious breakfast buffet, offering a wide selection of mouthwatering dishes to suit every palate. From freshly baked pastries and bread to hot and cold breakfast items, you'll find everything you need to fuel your day of adventure. For a more casual dining experience, head to the coffee shop, where you can enjoy a freshly brewed cup of coffee paired with a delectable pastry or light snack. Whether you're looking for a quick pick-me-up or a place to relax and unwind, the coffee shop is the perfect spot. If you prefer a more formal setting, the hotel's restaurant is the ideal choice. With its elegant ambiance and attentive service, you can savor a delectable meal prepared by talented chefs using the finest local ingredients. From succulent seafood to mouthwatering steaks, the restaurant offers a diverse menu that caters to all tastes. For those who prefer the comfort of their own room, room service is available, allowing you to enjoy a delicious meal in the privacy of your own space. Choose from a range of options, including local favorites and international cuisine, and have it delivered right to your doorstep. If you're in the mood for some home-cooked meals, the shared kitchen provides a convenient space for you to prepare your own dishes. Stocked with all the necessary equipment and utensils, you can whip up a tasty meal and enjoy it in the comfort of your own apartment. No matter which dining option you choose, you can rest assured that daily housekeeping ensures a clean and comfortable environment for you to enjoy your meals. So come and experience the delightful dining facilities at Crowne Plaza Queenstown, where culinary delights await at every turn.

Luxurious and Spacious Rooms at Crowne Plaza Queenstown

Experience the ultimate comfort and luxury at Crowne Plaza Queenstown with a wide selection of room types to suit every traveler's needs. From the elegant 1 King 1 Bedroom Suite Living Area with breathtaking lake views to the cozy Standard Room with a choice of single or double beds, there is a perfect room for everyone. When you book your stay at Crowne Plaza Queenstown through Agoda, you can enjoy the best prices available and a hassle-free booking experience. With Agoda's user-friendly platform, you can easily browse through the various room options, compare prices, and secure your reservation in just a few clicks. Take advantage of the exclusive deals and discounts offered on Agoda to make your stay at Crowne Plaza Queenstown even more affordable and memorable. So why wait? Book your dream room now and experience the comfort and luxury that Crowne Plaza Queenstown has to offer.

Experience the Vibrant Energy of Queenstown City Center

Nestled amidst the breathtaking landscapes of Queenstown, New Zealand, Crowne Plaza offers an unbeatable location in the heart of the city center. With its vibrant energy and stunning surroundings, Queenstown City Center is a haven for adventure seekers, nature enthusiasts, and culture lovers alike. Step outside the hotel, and you'll find yourself immersed in a bustling hub of activity. Explore the charming streets lined with boutique shops, art galleries, and bustling cafes. Indulge in delectable local cuisine at the numerous restaurants and eateries, offering a diverse range of flavors to satisfy every palate. As the sun sets, Queenstown City Center comes alive with a lively nightlife scene, with bars and clubs offering live music and entertainment. Beyond the city center, the natural wonders of Queenstown await. Embark on thrilling outdoor adventures, such as bungee jumping, skydiving, or jet boating, and experience an adrenaline rush like never before. For those seeking a more tranquil experience, take a leisurely stroll along the stunning Lake Wakatipu or hop on a scenic gondola ride to enjoy panoramic views of the Remarkables mountain range. With its perfect blend of urban excitement and natural beauty, Queenstown City Center is a destination that promises an unforgettable experience.

Convenient Transportation Options from Nearby Airports to Crowne Plaza Queenstown

Located in the heart of Queenstown City Center, Crowne Plaza Queenstown offers a stunning lakeside retreat with easy access to the city's attractions. When it comes to traveling from the airport to the hotel, visitors have several convenient transportation options to choose from. If you arrive at Queenstown Airport, which is the closest airport to the hotel, you can take a taxi or book a private transfer to reach Crowne Plaza Queenstown. The airport is just a 15-minute drive away, ensuring a hassle-free journey. Alternatively, you can also opt for the public bus service, which operates regularly and provides a cost-effective means of transportation. For those arriving at Wanaka Airport, located approximately 65 kilometers from Queenstown, renting a car is a popular choice. The scenic drive from Wanaka to Queenstown takes around an hour and offers breathtaking views of the surrounding landscapes. Additionally, there are shuttle services available that can transport you directly to the hotel, providing a comfortable and stress-free ride.

Discover the Natural Beauty and Thrilling Adventures near Crowne Plaza Queenstown

Nestled in the heart of Queenstown, Crowne Plaza offers easy access to a plethora of exciting landmarks and attractions. Just a stone's throw away, you'll find the picturesque Queenstown Gardens, a tranquil oasis filled with lush greenery, vibrant flowers, and stunning views of Lake Wakatipu. Take a leisurely stroll through the gardens, enjoy a picnic by the lake, or challenge your friends to a game of frisbee golf. For wildlife enthusiasts, the Kiwi Birdlife Park is a must-visit. Home to over 20 native bird species, including the iconic kiwi, this conservation park offers a unique opportunity to get up close and personal with New Zealand's fascinating wildlife. Explore the park's natural habitats, join a guided tour, and learn about the efforts to protect these endangered species. If you're up for a thrilling adventure, head to Queenstown Hill, where you'll be rewarded with breathtaking panoramic views of the surrounding mountains and lakes. Embark on the famous Ben Lomond Track, a challenging hike that takes you to the summit of Ben Lomond, offering stunning vistas of Queenstown and beyond. Alternatively, hop on the Queenstown Trail, a network of scenic cycling and walking paths that showcase the region's natural beauty and cultural heritage.

Convenient Public Transport Stations near Crowne Plaza Queenstown

Located in the heart of Queenstown, Crowne Plaza Queenstown offers easy access to several public transport stations, ensuring that guests can conveniently explore the city and its surrounding areas. One of the main public transport stations near the hotel is the Queenstown Bus Station. Just a short walk away from the hotel, this station serves as a hub for various bus routes that connect Queenstown with other parts of the region. Whether you're looking to visit popular attractions like the Skyline Queenstown or embark on an adventure in the stunning Fiordland National Park, the Queenstown Bus Station provides a convenient starting point for your journey. Additionally, the bus station offers regular services to and from Queenstown Airport, making it hassle-free for guests to reach the hotel upon arrival. With frequent departures and a reliable network, guests can easily explore Queenstown's vibrant downtown area, visit nearby towns, or embark on scenic tours without the need for a car. Crowne Plaza Queenstown's proximity to the Queenstown Bus Station makes it an ideal choice for travelers who want to make the most of their time in Queenstown and explore the surrounding areas with ease.

A Gastronomic Paradise

Surrounded by an array of diverse and tantalizing dining options, Crowne Plaza Queenstown is a gastronomic paradise for food enthusiasts. Just a stone's throw away from the hotel, you will find iconic establishments such as Fergburger and Devil Burger, where you can sink your teeth into mouthwatering gourmet burgers that have gained international acclaim. For those craving a sizzling steak or delicious seafood, Flame Bar & Grill and FINZ Seafood & Grill are the perfect choices, offering delectable dishes made from the freshest local ingredients. If you're in the mood for something lighter, Bespoke Kitchen, Taco Medic Searle Lane, and Atlas Beer Cafe serve up wholesome and innovative dishes that cater to all dietary preferences. For a taste of the exotic, head to Blue Kanu, where you can indulge in Pacific Rim cuisine with a twist. And if you're in the mood for some hearty pub fare and a pint of Guinness, Pog Mahones Irish Pub & Restaurant is the place to be. With such a diverse range of culinary delights at your doorstep, you'll never run out of options when staying at Crowne Plaza Queenstown.

Shop 'til You Drop in Queenstown

Located in the heart of Queenstown, Crowne Plaza is surrounded by a plethora of shopping landmarks to satisfy every shopaholic's desires. Just steps away from the hotel, you'll find The Remarkable Sweetshop, a charming store filled with delectable treats that will surely satisfy your sweet tooth. If you're in the mood for some arts and crafts, The Bead Shop is a must-visit, offering a wide selection of beads and jewelry-making supplies. For those looking to hit the slopes, Gravity Action Ski Hire is conveniently located nearby, providing all the gear you need for a thrilling day on the mountains. Fashion enthusiasts will be delighted by the trendy and stylish clothing options at Out There Clothing and Nine Body Coverage. In The Pink is a boutique store that offers a unique collection of women's clothing and accessories. If you're in the mood for some fresh produce or gourmet delights, the Mediterranean Market is just a short stroll away. Steamer Wharf is a vibrant waterfront area where you can find a variety of shops, restaurants, and entertainment options. Art and Nature of Queenstown is a gallery that showcases the stunning artworks inspired by the natural beauty of the region. And don't forget to stop by DF Souvenirs to pick up some mementos to remember your time in Queenstown. With such a diverse range of shopping landmarks surrounding Crowne Plaza, you'll never run out of options for a memorable shopping experience.

Affordable Luxury: Discover the Value of Crowne Plaza Queenstown

When it comes to finding the perfect accommodation in Queenstown, Crowne Plaza Queenstown stands out as a true gem. Offering a remarkable blend of luxury and affordability, this hotel provides an exceptional experience without breaking the bank. With an average price of just $213 per room, Crowne Plaza Queenstown offers incredible value for money, allowing you to indulge in a lavish stay without compromising your budget. Compared to the average price of a hotel room in Queenstown, which stands at $222, Crowne Plaza Queenstown offers a significant cost advantage. By choosing this exceptional hotel, you not only get to enjoy world-class amenities, impeccable service, and stunning views of the majestic Remarkables mountain range but also save valuable dollars that can be spent exploring the vibrant attractions and activities that Queenstown has to offer. So why settle for less when you can experience the best of Queenstown at an unbeatable price? Book your stay at Crowne Plaza Queenstown today and discover the perfect balance of luxury and affordability.

Friendly Staff, Excellent Location, and Fantastic Breakfast

Crowne Plaza Queenstown in Queenstown, New Zealand, has received glowing reviews from its customers. With its friendly and helpful staff, guests have felt welcomed and well taken care of throughout their stay. The hotel's excellent location allows guests to easily explore the city and enjoy the stunning views. The buffet breakfast has been praised for its variety and quality, ensuring guests start their day off on the right foot. Additionally, the hotel's cleanliness and comfortable beds have provided guests with a restful and rejuvenating experience. Overall, Crowne Plaza Queenstown offers excellent service and is the perfect choice for a memorable stay in Queenstown.

Exceptional Customer Ratings at Crowne Plaza Queenstown

Crowne Plaza Queenstown has received exceptional customer ratings across various categories, making it a top choice for travelers visiting Queenstown, New Zealand. With an overall rating of 8.6, guests have consistently praised the hotel for its outstanding service and excellent value for money. One of the highlights of Crowne Plaza Queenstown is its impressive range of facilities. With a rating of 8.1, guests can enjoy a variety of amenities including a fitness center, spa, and sauna. The hotel also offers a well-equipped business center, making it an ideal choice for both leisure and business travelers. When it comes to food and dining, Crowne Plaza Queenstown has received a rating of 7.9. While the rating may be slightly lower compared to other categories, guests have still praised the hotel's dining options. From the delicious breakfast buffet to the delectable dishes served at the on-site restaurant, guests can indulge in a culinary experience that is sure to satisfy their taste buds. Cleanliness is another aspect where Crowne Plaza Queenstown excels, with a rating of 8.7. Guests have consistently commended the hotel for its immaculate rooms and well-maintained common areas. This attention to detail ensures a comfortable and enjoyable stay for all guests. The hotel's location has been rated an impressive 9.6, making it an ideal choice for those looking to explore Queenstown. Situated in the heart of the city, guests have easy access to popular attractions, shopping centers, and a wide range of dining options. Whether guests want to explore the stunning landscapes or immerse themselves in the vibrant city life, Crowne Plaza Queenstown's location provides the perfect base. Comfort is another aspect where Crowne Plaza Queenstown shines, with a rating of 8.6. Guests can expect spacious and well-appointed rooms, complete with modern amenities and comfortable beds. The hotel's commitment to providing a relaxing and cozy environment ensures that guests can unwind and recharge after a day of exploring. Last but not least, the staff performance at Crowne Plaza Queenstown has been rated an impressive 8.7. Guests have consistently praised the friendly and attentive staff, who go above and beyond to ensure a memorable stay. From the warm welcome at check-in to the efficient service throughout the stay, guests can expect a high level of hospitality at Crowne Plaza Queenstown. With exceptional customer ratings in various categories, Crowne Plaza Queenstown is a standout choice for travelers seeking a memorable stay in Queenstown, New Zealand. From its outstanding service and excellent value for money to its impressive facilities and prime location, this hotel offers a truly exceptional experience for all guests.

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Amenities and facilities

Excellent8.2

Facilities

Most talked about facilities

Languages spoken
  • English
  • Arabic
  • Bulgarian
  • Burmese
  • Catalan
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Croatian
  • Czech
  • Danish
  • Dutch
  • Estonian
  • Filipino
  • Finnish
  • French
  • German
  • Greek
  • Hebrew
  • Hindi
  • Hungarian
  • Indonesian
  • Italian
  • Japanese
  • Khmer
  • Korean
  • Lao
  • Latvian
  • Lithuanian
  • Malay
  • Nepali
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Sinhala
  • Slovenian
  • Spanish
  • Swedish
  • Tamil
  • Thai
  • Turkish
  • Ukrainian
  • Vietnamese
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Hiking
  • Outdoor recreational features
  • Skiing
  • Ski lessons
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Ski equipment rentals
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water unavailable
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Shower

Food and dining

Breakfast options
  • American
  • Continental
  • Full English/Irish
Restaurants on site
threesixty restaurant
  • Cuisine: International, Local
  • Menu: Buffet

Location

93 Beach Street, Queenstown City Center, Queenstown, New Zealand, 9300

Exceptional9.6

Location

Airports
  • Queenstown Airport (ZQN)
    7.1 km
  • Wanaka Airport (WKA)
    57.7 km
Public transportation
  • The Queenstown Bus Station
    450 m
  • Arthurs Point Bus Stop
    4.6 km
Hospital or clinic
  • TravelPharm
    240 m
Shopping
  • Remarkables Market
    7.1 km
Convenience store
  • Alpine Foodcentre
    470 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Queenstown Gardens
    310 m
  • Queenstown Mall
    320 m
  • Ben Lomond Track
    490 m
  • Kiwi Birdlife Park
    550 m
  • Queenstown Hill
    1.1 km
  • The Remarkables Ski Area
    12.6 km
  • Coronet Peak
    13.4 km
  • Chard Farm Winery
    17.8 km
  • Gibbston Valley Winery
    20.4 km
  • Peregrine Wines
    23.2 km
Nearby landmarks
  • Real Journeys Office
    30 m
  • Minus 5 Ice Bar
    40 m
  • Lasseters Wharf Casino
    40 m
  • Steamer Wharf
    60 m
  • Kathmandu Queenstown
    70 m
  • Queenstown Lakes District Council
    70 m
  • Creative Queenstown Arts & Crafts Market
    100 m
  • Queenstown Water Taxis
    110 m
  • Moa Statue
    130 m
  • Central Art Gallery Julia Milley
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Check-out from06:00
Getting around
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)38 NZD
The property
  • Year property opened1974
  • Number of floors7
  • Room voltage240
  • Number of rooms 139
  • Non-smoking rooms/floorsno
  • Number of restaurants1
Parking
  • Daily parking fee38 NZD

Property announcements

Please note that a 1.5% surcharge applies for payments made with credit card. Please note that guests receive 45-minutes of free Wi-Fi per device, per day, with a 1GB limit. Charges are applicable for further usage. IHG Rewards guests enjoy free standard Internet service.

Reviews of Crowne Plaza Queenstown By IHG from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 10
  • 8.8
  • 10
  • 10
  • 6.0
  • 10
  • 9.6
  • 8.8
  • 10

Most recent

  • Location score 9.6 out of 10 and is a high score in Queenstown
    Location9.6
  • Service score 8.9 out of 10 and is a high score in Queenstown
    Service8.9
  • Cleanliness score 8.8 out of 10
    Cleanliness8.8
  • Room comfort and quality score 8.5 out of 10
    Room comfort and quality8.5
  • Facilities score 8.2 out of 10
    Facilities8.2
  • Value for money score 8.2 out of 10
    Value for money8.2
High score for Queenstown

Rating

9+ Exceptional (189)
8-9 Excellent (79)
7-8 Very Good (43)
6-7 Good (28)
<6 Below Expectation (22)

Review summary

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This hotel's prime location provides guests with breathtaking lake views that have left many impressed. The city center and attractions are all within reach, making this an ideal place to stay. The attentive and welcoming staff is a standout feature, earning high praise from satisfied guests. A delicious buffet breakfast is available onsite for guests to enjoy. With an impressive array of amenities, it's not surprising that this hotel has garnered numerous positive reviews.

Outdated facilities, but overall pleasant stay reported by some guests.

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Showing 361 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    Stephanie from Australia
    Couple
    1 King Bed Standard Balcony
    Stayed 7 nights in August 2025

    “Great hotel, security an issue”

    This is truly a great hotel, but security was a major concern, it cost us money and time, and I wouldn’t trust them with your ski gear. Out room was lovely, well-heated, very comfortable bed, single bath included lots of room, serviced daily, came with mineral water and a complementary bottle of wine, delightful to come home to after a day of skiing. The location of the hotel is very central and easy to walk to everything in the town. The buffet breakfast was outstanding, and I encourage it to be included in your booking. They have a pot of hot chocolate at the reception (free for guests), it was delicious and also something we looked forward to after skiing. We also attended a conference there and the facilities / staff / tea, coffee and alcohol / services were also wonderful. There was a gym with a spin bike, reasonably well-equipped. Coin laundry inside. No spa or pool. The issue: they had a locked room for ski gear next to the reception. It appeared only staff could scan in. When we brought in our boots and skis every day, they would hang them in a specific numbered bay and give us a ticket for those numbers, to ensure when we came back, we took the correct gear. One morning we came to find our ski gear gone from the bay we’d left them in. Cameras showed a random guest had entered and taken our gear. It was such a disappointing waste of our day on the slopes, our $160 ski passes, $35 mountain bus, and $40 gear hire, etc., not to mention it’s a $***/night hotel. It was a fair amount of messing around in the mornings and evenings to check in our gear in and get the ticket, then check the ticket to check it out, I was shocked someone just walked in and took it. It felt very violating and frustrating. They were apologetic and offered us a bottle of wine, but it cost us so much more than that and I was disappointed with their response.

    Reviewed September 01, 2025
  2. 10.0
    Exceptional
    Capistrano from Philippines
    Group
    2 Queen Standard Mountain View Balcony
    Stayed 4 nights in June 2025

    “Hotel Review: Crowne Plaza Queenstown ⭐️⭐️⭐️⭐️⭐️ (5/5)”

    We had a wonderful stay at Crowne Plaza Queenstown with my husband and our in-laws, all doctors. The location is perfect—right in the heart of town, close to the lake, shops, and restaurants. When I mentioned it was my brother-in-law’s birthday, the reception surprised us with a bottle of wine. Such a lovely touch! The Filipino staffs were especially warm and helpful. Rooms were clean, comfy, and had stunning lake views. Highly recommended!

    Reviewed June 22, 2025
  3. 8.4
    Excellent
    Jean from New Zealand
    Couple
    1 King Bed Standard Lake View
    Stayed 5 nights in July 2025

    “5Nights”

    excellent location, accessible to restaurants, pick up location for activities & shops. The hotel just needs to renovate the room/s, it is clean but carpets, interior walls, toilet are visibly old — i’ve been to other hotels and i know if it’s a wow factor upon coming inside the room. I have seen some reviews too before booking to this hotel that rooms need some improvements, but location and breakfast buffet is what makes it really good. Thank you again Crowne for the wonderful experience On our 3rd time visiting Queenstown

    Reviewed July 15, 2025
  4. 10.0
    Exceptional
    Tiarne from Australia
    Family with young children
    2 Queen Standard Mountain View Balcony
    Stayed 5 nights in July 2024

    “Outstanding Experience at Crowne Plaza Queenstown”

    Our stay at the Crowne Plaza Queenstown was absolutely fantastic! From the moment we arrived, the location and views took our breath away. Nestled in the heart of Queenstown, the hotel offers stunning vistas of the surrounding mountains and is conveniently within walking distance of all the town’s attractions and necessities. The real highlight of our stay, though, was the exceptional staff. Lucy at the reception greeted us with warmth and provided invaluable tips for exploring the NZ slopes, making our first skiing experience unforgettable. Dan, the concierge, went above and beyond by organising our car hire and ensuring everything was perfect for our family. A special shoutout to the bar/restaurant manager whose name unfortunately escapes us. Your friendly demeanor and genuine care for our children made a huge impact. We greatly appreciated how you not only brightened our mornings with your smile but also helped tend to a minor cut on our son’s foot with such kindness. The breakfast each morning was a delightful start to our day, with delicious coffee that was a perfect pick-me-up. Our rooms were just right for our young family, offering comfort and ample space for two adults and two little ones. In summary, Crowne Plaza Queenstown offers not just a place to stay, but a memorable experience marked by stunning views, an unbeatable location, and staff who truly care. We can’t wait to return and would recommend it to anyone visiting Queenstown.

    Reviewed July 27, 2024
  5. 10.0
    Exceptional
    Taka from Japan
    Family with teens
    Standard Room
    Stayed 1 night in August 2025

    “Perfect place to stay in Queens Town”

    The location is pretty good that it was middle of the central area and easy access to restaurants/cafe and shops. Staff were very friendly and kind. Especially, we can say big thanks to Junko and Ella. Everyone was helpful. Room was clean and comfortable to stay.

    Reviewed August 25, 2025
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