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Crowne Plaza Resort Sanya Bay
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Tianya Haijiao Island - 3 km from property
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7.0 Very good location
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7.0Location
Very good
Based on 71 reviewsSee what guests said
7.8
  • 100 meters to the beach

  • Air conditioning

  • Balcony/terrace

  • Mini bar

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Room choices
Crowne Plaza Club Room with club floor benefits
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  • 45 m²/484 ft²
  • Shower and bathtub
  • 2 single beds or 1 king bed
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Crowne Plaza Superior Suite with club floor benefits
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  • 84 m²/904 ft²
  • Shower and bathtub
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King or Twin Room with Pool View
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  • 45 m²/484 ft²
  • Shower and bathtub
  • 2 single beds or 1 super ki...
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Crowne Plaza Sea View Room
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  • 45 m²/484 ft²
  • Shower and bathtub
  • 2 single beds or 1 super ki...
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Crowne Plaza Deluxe Room
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  • 45 m²/484 ft²
  • Shower and bathtub
  • 2 single beds or 1 king bed
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Club Room
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  • 25 m²/269 ft²
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Sea View Room
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  • Sea view
  • 25 m²/269 ft²
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Special Room
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  • 25 m²/269 ft²
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Superior Suite
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  • 25 m²/269 ft²
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Deluxe Room
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  • 25 m²/269 ft²
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Verified guest reviews

Agoda Reviews (71)Booking.com Reviews (42)
Filter by guest type:
Cleanliness8.4
Facilities5.3
Location7.0
Room comfort and quality8.3
Service8.3
Value for money8.0
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Room type
Deluxe Room
Crowne Plaza Club Room with club floor benefits
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Showing 68 verified guest comments
12345
2.4
Megha from India
Family with young children
Crowne Plaza Club Room with club floor benefits
Stayed 4 nights in September 2017
Do not stay
Easily the worst hotel experience in our over 10 years of travel. We could come across only 2 staff members in our stay of 4 nights who could speak English, the guest relations failed to understand our request for towel or even milk for the coffee. We made the mistake of booking a room with club facilities, do NOT ever book this category. It's an absolute waste of money as the club room had 2 types of sandwiches and cookies, 10 pieces of dessert and some rather unfortunate looking fruit. What a joke especially as one paid over USD 200/night for the room. Failed to give us welcome fruit or drink. Had 2 members of their team ring our room bell 4 times in the middle of the afternoon and since they obviously couldn't speak English, I wasted about 20 minutes with them outside the room trying to figure what they wanted and hoping my toddler wouldn't be awakened by the unnecessary disturbance. Room service did an absolutely shoddy job of cleaning rooms and refilling supplies, had one piece
Reviewed October 05, 2017
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3.6
Phoebe from Malaysia
Family with young children
Deluxe Room
Stayed 2 nights in June 2017
Old hotel, far from everywhere
Dirty carpet, stain on the wall, unevenly painted wall, unpleasant smell in the room. Location far from everywhere. Can't go anywhere without taxi.
Reviewed July 18, 2017
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8.0
wai from Hong Kong
Couple
Stayed 3 nights in March 2016
good view
good view, large room and clean
Reviewed March 25, 2016
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7.2
allen from United States
Family with young children
Stayed 3 nights in February 2016
nice family resort
pros: private beach, nice rooms with Jacuzzi-style bath in patios, good room service pizza and pasta cons: limited food options with pricey restaurants inhouse; need to take taxi to go to restaurants outside which tend to be touristy overpriced seafood restaurants I have been living in Shanghai for six years and wanted a little fun and relaxation with my family. I think the hotel was more than adequate.
Reviewed February 11, 2016
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3.7
van from Netherlands
Couple
Stayed 2 nights in August 2015
Never again, could not be more disappointed
Service from staff on check-in is far below a 2 star hotel. Room service - food was cold and anything extra asked was not delivered TV and DVD player didnt work. Strongly recommend not booking this hotel! Certainly if Chinese is not your native language The only really positive thing was the chats we had with the bell boy, very attentive and great friendly personality!
Reviewed August 13, 2015
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9.7
Ka from Hong Kong
Couple
Stayed 3 nights in June 2015
so good
swimming pool,Room
Reviewed June 14, 2015
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8.7
FENG from Singapore
Couple
Stayed 3 nights in April 2015
good location for ppl like quiet and nice seaview.
quiet, nice view, good service
very comfortable . and just nice location void crowed ppl. nice seaview. value for money for sure.
Reviewed April 30, 2015
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10.0
Sergey from Australia
Couple
Stayed 5 nights in October 2014
Amazing Hotel - great place to stay
The rooms were very large and had high end furnishings
The stay was great. a few of the reception staff spoke English otherwise it was sometimes difficult to explain what was needed. Cisy Tang staff member at reception was very helpful and went out of her way to assist in a number of issues. A big thanks to her in particular. The staff are generally very friendly and helpful. nice pools and gardens and quiet away from the hustle and bustle of Sanya main areas. There is a shuttle to the city or airport runs 3 times a day but only one way - inbound. Taxis from the city centre cost about 40 - 50 CNY which is about $10 AUS. I would stay here again and have already recommended it to others travelling to Sanya.
Reviewed November 04, 2014
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6.3
Stephan from Germany
Solo traveler
Stayed 7 nights in September 2014
In General no 5 Stars Hotel
breakfast, quiet, excellent AC
Was very difficult talking in English, Service is very slow, Breakfast was good, no helpful information for trips, location far away from everything staff tried doing their best very nice Pools but no service at the pool nor at the beach I would only give 3 stars to this hotel
Reviewed October 08, 2014
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7.3
Solongo from Mongolia
Family with teens
Stayed 4 nights in August 2014
Clean and comfortable rooms
Room, Hotel interior
The hotel rooms and conditions are very nice, comfort and cleanliness very good. But only one thing was the food... very limited restaurants are mainly fro specific choice. For western travelers i will not suggest to dine in the restaurant .
Reviewed August 20, 2014
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Crowne Plaza Resort Sanya Bay
|Very good 7.8
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