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"We have enjoyed our stay, the best service and facilities"
January 21, 2018
70 meters to public transportation
440 meters to the beach
Book now before it's too late!
|Value for money||7.8|
|Nearest airport||Gold Coast Airport (OOL)|
|Distance to airport||18.6 km|
"Nice rooms Lovely restaurant and food available"
October 29, 2018
"Wonderful location, facilities, and views."
December 23, 2018
"Friendly staff, good rooms, location good."
January 26, 2018
"The staff are nice, the breakfast is great."
October 6, 2018
Set amongst lush tropical gardens, Crowne Plaza is located just 500 metres from Surfers Paradise Beach. All rooms have a furnished balcony and most have ocean views. Each spacious room includes a large marble bathroom, minibar and work desk. Air conditioning and cable TV are also provided. Facilities include 2 swimming pools with spa and sundeck, plus a fitness centre and tennis court. Room service is available 24 hours a day. The hotel has 2 bars and 5 restaurants. Located on the floor 26, Four Winds 360 Restaurant is Queensland's only revolving restaurant. Crowne Plaza Surfers Paradise is only minutes walk from many restaurants and shops. The Florida Gardens G:Link Tram station is located directly on the the doorstep and offers 2-minute tram rides to the heart of Surfers Paradise or Broadbeach. The Star Gold Coast Casino is less than 2 km away and it is a 10-minute drive to Sea World.
"Love the natural brightness in the room."
July 30, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Crowne Plaza Surfers Paradise
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We stayed for 6 nights with two young children. The rooms were comfortable and the breakfast buffet was good. The hotel is a bit further out of surfers paradise but as the train is just across the road it is easy to get around.
Clean, well maintained, next to G tram station.”
This hotel is well located, clean, comfortable beds, old but well maintainedined carpet. Average soap and hair shampoo. Older style flat screen, but good sized tv. No USB charger ports. Reasonable free WIFI capable of lowcast streaming. Breakfast was included in our stay and was a mix of Australian and Asian foods. It was acceptable but I would not pay for it, as better deals can be found in town. As we are reviewing hotels this week for our customer feeds in beach bum mode, this hotel failed in service social status test. Some staff were exceptional, but the overall feeling was that we were not as important as those well dressed. A hotel (Voco) by the same group left this property for dead in exceptional service. This in mind I would stay here again for convenience and good weekly rates.
Excellent value ”
We loved staying at the Crowne plaza. The room on the 20th floor was delightful !!! Amazing views and very clean. Indulged in a spa bath spent some time by the pool and had a lovely lunch and breakfast. Can highly recommend and would come back in an instant.
Spacious and bright”
Love the natural brightness in the room. Size of bathroom and shower space also fantastic. Love the view and the service too. Also love the Laundry room being next to the gym, although gym can do with a better location with some outdoor view. Can improve with a steam/sauna room. That'll make this hotel more updated. Will definitely be back!
Pleasant stay ”
Hotel was well kept and maintained. Staff were friendly and helpful . Rooms very comfortable and clean. Hotel and rooms showing very little or no signs of wear and tear. Location is good with the rail stop right outside the door, although we hired a car. The only cons of the hotel was parking. Most hotels around Australia and the world we travelled do not charge paying guests for parking on hotel grounds. The crown plaza disappointingly does at $15 a day. I think management should review this practice as it is on poor taste. Would I stay here again. Answer is yes as it was very reasonably priced. It would have been more welcoming to raise the room rate by $15 a day and not charge for parking. All I all good
Good stay again”
Check in was relatively quick and simple with the staff being attentive. Asked for a high floor and they gave us a room upgrade. The room and bathroom is plenty big enough, and this had a balcony, but its pretty cosy out there. Pretty comfy bed and the usual entertainment. Lots of pay films to choose from, but at either $7 or $8 each (even for older films), not great value compared to other hotels. Good location and convenient parking available for your car. $15 a day, a bit steep considering you are already paying to stop there. 1 large Swimming pool seemed very quiet during our stay. Plenty of sun loungers but no padded covers. The breakfast was good and service fine. Overall, enjoyable, not expensive, and would stay there again.
our stay at the crowne plaza hotel along surfers paradise was great. the hotel had a very friendly staff, ready to assist us in whatever inquiries we had regarding gold coast. our hotel room had a great view of the ocean. the weather was perfect during our stay and my family truly had a great time staying at the crowne plaza. i would definitely recommend this hotel to my friends.
Personnal welcome with high standards”
We were just impressed by the staff's kindness and the special attentions given to us. There is only good things to say about our stay. It is remotely located from the city center but close enough to walk there. Thanks.
good holiday stay ”
Overall a great experience. The Crown met all our expectations associated with a name like this with the rooms, food, staff assistance, finishings on the decor and the beach a 3 min walk away. Depending on what type of holiday you want, the location can be a pro or a con. Being 30 mins walk from the centre of all the restaurants and night life can be a downer, but if you only do it once or twic, its a good walk and you would prbably need to walk off dinner afterwards. Overall great hotel, great experience, perfect wheather, but as a young couple we would probably like to be closer to the action next time.
This was our fouth stay in 2 years and it was disappointing. The facility is ageing... I wouldn't recommend the outragiously priced menu. Bacon like cardboard, poorly cooked eggs, no fresh fruit juice in spite of the advertising (the juicer broke down several weeks ago but was not replaced or repaired...). The swimming pool could use a bit of attention: more comfortable chairs for instance, another set of stairs to access the water, a bit of service by the pool side, cleaning the small tables, making towels available near the pool, not picked up from the concierge, and more... The staff is acutely aware of the hotel's shortfalls and tries to make up for it by responding quickly to complaints, but the fixing doesn't come naturally and it is a bit annoying to have to complain constantly. So yes I would still recommend this hotel but one needs to be aware of its limitations.
Our stay at Crowne Plaza”
We really like this hotel. The staff are nice, the breakfast is great. And it’s a comfortable place to stay for a reasonable price. However, the rooms are a bit dated (even in the Gold Tower) and they forgot to service ours during our stay. A few maintenance issues that should be looked at as well, our toaster didn’t work and the fridge leaked water from the freezer. I did inform staff at check out because how can they know if no one tells them? Overall it’s a nice place, we will stay again for sure.
Great location. Staff. Friendly and helpful. Rooms excellent. Just cant believe they charge for guests parking
I was unable to make it but my nephew said it was amazing ... He said the breakfast was so amazing ...
Really nice ”
Nice rooms Lovely restaurant and food available
good location and very good night view of the the city. Excellent service and large room.
It would be nicer if check in was earlier. When you want a mini weekend away with young kids having check in so late in the afternoon is not ideal. It’s hard to make the most of the weekend if check in is late in the afternoon and check out is mid morning the next day. I guess hotels don’t factor in young family’s travel meals times naps ect. Being a smaller minority
Very central to most things.”
We stayed here to go to Dracula's it's very close to the new tram and also most eating places and bars at Broadbeach North 3 minutes by tram. We went to Dracuals then the Star Casino, decided on a taxi back which was really quite cheap $10.80 ...really nice taxi guy,, we did not use Uber .
Nice room, very nice bedding but mattress was way to soft and saggy and wasn't great for the back. Spa had previous tenants blond hair left in it. Room otherwise was clean and tidy. Great view on ocean side.
Great Location and Value for Money”
I stayed here for a long weekend recently and was pleasantly surprised - after traveling to the Gold Coast many times. The service was superb, offering free wifi, paper delivery and even late check out. The rooms were well presented with a fully stocked mini bar and snacks. The view was breathtaking. There are many newer and swankier placed popping up all over the Gold Coast now (and I have stayed in a few of them) but I will be going back to Crowne Plaza without hesitation. Great value for money!!
Such a lovely stay”
When we arrived, checkin was prompt and our room was amazing! The view was even better. The revolving restaurant was great to dine at and room service was awesome. The location was great making it was so easy to go places. It was an amazing way to spend my anniversary.