Crowne Plaza Surfers Paradise

Crowne Plaza Surfers Paradise

2807 Gold Coast Highway, Surfers Paradise, Gold Coast, Australia, 4217
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King Deluxe Spa Studio Gold Tower Crowne Plaza Surfers Paradise
King Deluxe Spa Studio Gold Tower
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    Lobby Crowne Plaza Surfers Paradise
    Lobby Crowne Plaza Surfers Paradise
    Interior view Crowne Plaza Surfers Paradise
    2 Double Beds Superior Ocean View Crowne Plaza Surfers Paradise
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     Crowne Plaza Surfers Paradise

    Crowne Plaza Surfers Paradise Reviews

    8.1
    Excellent
    /10
    (279 reviews)See what guests said
    9.6
    Exceptional

    "We have enjoyed our stay, the best service and facilities"

    Emilyn

    -

    January 21, 2018

    8.5
    Excellent service
    Recommended by 88% of guests

    Things you’ll love about Crowne Plaza Surfers Paradise

    Things you'll love

    • 70 meters to public transportation

    • Airport transfer

    • Currency exchange

    • 440 meters to the beach

    Excellent
    Location
    8.0
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Broadbeach1.2 km
  • SkyPoint Observation Deck1.29 km
  • Surfers Paradise1.37 km
  • Surfers Paradise Beachfront Markets1.8 km
  • Sea World6.89 km
  • Burleigh Heads Beach7.52 km
  • Wet 'n' Wild15.85 km
  • Warner Bros Movie World16.75 km
  • Coolangatta Beach19.78 km
  • Dreamworld20.5 km
  • 6 travelers are looking at this property right now

    Book now before it's too late!

    Value for money7.8
    Location rating8.0
    Nearest airportGold Coast Airport (OOL)
    Distance to airport18.6 km

    Rooms available at Crowne Plaza Surfers Paradise

    8.3
    Excellent
    Room comfort & quality
    Executive Ocean King Room
    Executive Ocean King Room
    ...
    • Room size: 52 m²/560 ft²
    • Partial ocean view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    1 Bedroom Apt Deluxe Spa Suite Gold Tower
    1 Bedroom Apt Deluxe Spa Suite Gold Tower
    ...
    • Room size: 74 m²/797 ft²
    • Garden view
    • 1 king bed & 1 sofa bed
    Enter dates to see prices
    King Deluxe Spa Studio Ocean Gold Tower
    King Deluxe Spa Studio Ocean Gold Tower
    ...
    • Room size: 46 m²/495 ft²
    • Partial ocean view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    King Deluxe Spa Ocean View Gold Tower
    King Deluxe Spa Ocean View Gold Tower
    ...
    • Room size: 46 m²/495 ft²
    • Partial ocean view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    King Deluxe Spa Studio Gold Tower
    King Deluxe Spa Studio Gold Tower
    ...
    • Room size: 25 m²/269 ft²
    • Garden view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    2 Double Beds Superior
    2 Double Beds Superior
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    King Deluxe Spa Gold tower Non-Smoking
    King Deluxe Spa Gold tower Non-Smoking
    ...
    • Room size: 33 m²/355 ft²
    • Garden view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 45 m²/484 ft²
    • Garden view
    • 2 king beds or 1 double bed
    Enter dates to see prices
    2 Double Beds Superior Ocean View
    2 Double Beds Superior Ocean View
    ...
    • Room size: 33 m²/355 ft²
    • Partial ocean view
    • 2 double beds
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 double beds or 1 double b...
    Enter dates to see prices

    What people love about Crowne Plaza Surfers Paradise

    • 10.0
      Exceptional

      "Nice rooms Lovely restaurant and food available"

      Lindsay

      |

      October 29, 2018

    • 10.0
      Exceptional
      Location

      "Wonderful location, facilities, and views."

      Anna

      |

      December 23, 2018

    • 8.0
      Very good
      Staff 

      "Friendly staff, good rooms, location good."

      Jonas

      |

      January 26, 2018

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    More about Crowne Plaza Surfers Paradise

    More about Crowne Plaza Surfers Paradise

    8.8
    Excellent

    "The staff are nice, the breakfast is great."

    Katrina

    |

    October 6, 2018

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    An overview

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    What they offer

    8.8
    Excellent

    "Love the natural brightness in the room."

    Miriam R.

    |

    July 30, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests. Please note that there is a 1.5% charge when you pay with a credit card. Please note that onsite parking is charged hourly. For more information, please contact the property using the contact details found on the booking confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Reviews of Crowne Plaza Surfers Paradise from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (279)Booking.com Reviews (2741)
    8.1
    /
    10
    Cleanliness8.3
    Facilities8.0
    Location8.0
    Room comfort and quality8.3
    Service8.5
    Value for money7.8
    All languages
    All guests (279)
    All room types

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    Showing 200 verified guest comments
    12345
    8.0
    Excellent
    Farhaana from Australia
    Family with young children
    Stayed 6 nights in April 2019

    Comfortable Stay”

    We stayed for 6 nights with two young children. The rooms were comfortable and the breakfast buffet was good. The hotel is a bit further out of surfers paradise but as the train is just across the road it is easy to get around.

    Reviewed April 29, 2019
    9.2
    Exceptional
    John from Australia
    Group
    Stayed 1 night in February 2019

    Clean, well maintained, next to G tram station.”

    This hotel is well located, clean, comfortable beds, old but well maintainedined carpet. Average soap and hair shampoo. Older style flat screen, but good sized tv. No USB charger ports. Reasonable free WIFI capable of lowcast streaming. Breakfast was included in our stay and was a mix of Australian and Asian foods. It was acceptable but I would not pay for it, as better deals can be found in town. As we are reviewing hotels this week for our customer feeds in beach bum mode, this hotel failed in service social status test. Some staff were exceptional, but the overall feeling was that we were not as important as those well dressed. A hotel (Voco) by the same group left this property for dead in exceptional service. This in mind I would stay here again for convenience and good weekly rates.

    Reviewed February 10, 2019
    10.0
    Exceptional
    Janelle from Australia
    Couple
    Standard Room
    Stayed 1 night in March 2019

    Excellent value ”

    We loved staying at the Crowne plaza. The room on the 20th floor was delightful !!! Amazing views and very clean. Indulged in a spa bath spent some time by the pool and had a lovely lunch and breakfast. Can highly recommend and would come back in an instant.

    Reviewed March 07, 2019
    8.8
    Excellent
    Miriam from Singapore
    Solo traveler
    Standard Room
    Stayed 1 night in July 2018

    Spacious and bright”

    Love the natural brightness in the room. Size of bathroom and shower space also fantastic. Love the view and the service too. Also love the Laundry room being next to the gym, although gym can do with a better location with some outdoor view. Can improve with a steam/sauna room. That'll make this hotel more updated. Will definitely be back!

    Reviewed July 30, 2018
    10.0
    Exceptional
    Benjamin from Australia
    Couple
    Standard Room
    Stayed 2 nights in March 2018

    Pleasant stay ”

    Hotel was well kept and maintained. Staff were friendly and helpful . Rooms very comfortable and clean. Hotel and rooms showing very little or no signs of wear and tear. Location is good with the rail stop right outside the door, although we hired a car. The only cons of the hotel was parking. Most hotels around Australia and the world we travelled do not charge paying guests for parking on hotel grounds. The crown plaza disappointingly does at $15 a day. I think management should review this practice as it is on poor taste. Would I stay here again. Answer is yes as it was very reasonably priced. It would have been more welcoming to raise the room rate by $15 a day and not charge for parking. All I all good

    Reviewed March 08, 2018
    8.8
    Excellent
    harvey from Australia
    Couple
    Standard Room
    Stayed 1 night in June 2017

    Good stay again”

    Check in was relatively quick and simple with the staff being attentive. Asked for a high floor and they gave us a room upgrade. The room and bathroom is plenty big enough, and this had a balcony, but its pretty cosy out there. Pretty comfy bed and the usual entertainment. Lots of pay films to choose from, but at either $7 or $8 each (even for older films), not great value compared to other hotels. Good location and convenient parking available for your car. $15 a day, a bit steep considering you are already paying to stop there. 1 large Swimming pool seemed very quiet during our stay. Plenty of sun loungers but no padded covers. The breakfast was good and service fine. Overall, enjoyable, not expensive, and would stay there again.

    Reviewed June 09, 2017
    8.7
    Excellent
    MICHAEL from Philippines
    Family with young children
    Stayed 4 nights in April 2011

    great hotel”

    friendly staff and big room with a great view

    our stay at the crowne plaza hotel along surfers paradise was great. the hotel had a very friendly staff, ready to assist us in whatever inquiries we had regarding gold coast. our hotel room had a great view of the ocean. the weather was perfect during our stay and my family truly had a great time staying at the crowne plaza. i would definitely recommend this hotel to my friends.

    Reviewed April 28, 2011
    9.0
    Exceptional
    Ludovic from France
    Couple
    Stayed 1 night in March 2010

    Personnal welcome with high standards”

    Breathtaking sight from the room's balcony. Excellent & personnalized welcome by staff. Great helpfull concierge. Luxurious swimming pool.
    Bathroom products are bellow the hotel standards

    We were just impressed by the staff's kindness and the special attentions given to us. There is only good things to say about our stay. It is remotely located from the city center but close enough to walk there. Thanks.

    Reviewed March 17, 2010
    9.3
    Exceptional
    SUAN from Malaysia
    Family with teens
    Stayed 4 nights in June 2009

    good holiday stay ”

    Beautiful, large rooms, clean and friendly staff.

    Overall a great experience. The Crown met all our expectations associated with a name like this with the rooms, food, staff assistance, finishings on the decor and the beach a 3 min walk away. Depending on what type of holiday you want, the location can be a pro or a con. Being 30 mins walk from the centre of all the restaurants and night life can be a downer, but if you only do it once or twic, its a good walk and you would prbably need to walk off dinner afterwards. Overall great hotel, great experience, perfect wheather, but as a young couple we would probably like to be closer to the action next time.

    Reviewed July 09, 2009
    8.0
    Excellent
    Alain from Australia
    Couple
    2 Double Beds Superior
    Stayed 3 nights in November 2018

    Disappointed...”

    This was our fouth stay in 2 years and it was disappointing. The facility is ageing... I wouldn't recommend the outragiously priced menu. Bacon like cardboard, poorly cooked eggs, no fresh fruit juice in spite of the advertising (the juicer broke down several weeks ago but was not replaced or repaired...). The swimming pool could use a bit of attention: more comfortable chairs for instance, another set of stairs to access the water, a bit of service by the pool side, cleaning the small tables, making towels available near the pool, not picked up from the concierge, and more... The staff is acutely aware of the hotel's shortfalls and tries to make up for it by responding quickly to complaints, but the fixing doesn't come naturally and it is a bit annoying to have to complain constantly. So yes I would still recommend this hotel but one needs to be aware of its limitations.

    Reviewed November 18, 2018
    8.8
    Excellent
    Katrina from Australia
    Family with young children
    1 Bedroom Apt Deluxe Spa Suite Gold Tower
    Stayed 2 nights in October 2018

    Our stay at Crowne Plaza”

    We really like this hotel. The staff are nice, the breakfast is great. And it’s a comfortable place to stay for a reasonable price. However, the rooms are a bit dated (even in the Gold Tower) and they forgot to service ours during our stay. A few maintenance issues that should be looked at as well, our toaster didn’t work and the fridge leaked water from the freezer. I did inform staff at check out because how can they know if no one tells them? Overall it’s a nice place, we will stay again for sure.

    Reviewed October 06, 2018
    9.6
    Exceptional
    Benjamin from Australia
    Couple
    Stayed 2 nights in March 2018

    Good”

    Great location. Staff. Friendly and helpful. Rooms excellent. Just cant believe they charge for guests parking

    Reviewed February 12, 2019
    10.0
    Exceptional
    Nancy from Australia
    Family with teens
    Standard Room
    Stayed 1 night in March 2019

    Awesome”

    I was unable to make it but my nephew said it was amazing ... He said the breakfast was so amazing ...

    Reviewed March 21, 2019
    10.0
    Exceptional
    Lindsay from Australia
    Business traveler
    Standard Room
    Stayed 1 night in October 2018

    Really nice ”

    Nice rooms Lovely restaurant and food available

    Reviewed October 29, 2018
    10.0
    Exceptional
    Xuezheng
    Family with teens
    Standard Room
    Stayed 1 night in October 2018

    Exceptional”

    good location and very good night view of the the city. Excellent service and large room.

    Reviewed October 04, 2018
    8.4
    Excellent
    Michael from Australia
    Family with young children
    2 Double Beds Superior
    Stayed 1 night in January 2018

    Excellent”

    It would be nicer if check in was earlier. When you want a mini weekend away with young kids having check in so late in the afternoon is not ideal. It’s hard to make the most of the weekend if check in is late in the afternoon and check out is mid morning the next day. I guess hotels don’t factor in young family’s travel meals times naps ect. Being a smaller minority

    Reviewed January 08, 2018
    10.0
    Exceptional
    Mary from Australia
    Couple
    2 Double Beds Superior
    Stayed 1 night in June 2017

    Very central to most things.”

    We stayed here to go to Dracula's it's very close to the new tram and also most eating places and bars at Broadbeach North 3 minutes by tram. We went to Dracuals then the Star Casino, decided on a taxi back which was really quite cheap $10.80 ...really nice taxi guy,, we did not use Uber .

    Reviewed June 26, 2017
    8.4
    Excellent
    Damien from Australia
    Couple
    King Deluxe Spa Studio Ocean Gold Tower
    Stayed 1 night in April 2017

    Excellent”

    Nice room, very nice bedding but mattress was way to soft and saggy and wasn't great for the back. Spa had previous tenants blond hair left in it. Room otherwise was clean and tidy. Great view on ocean side.

    Reviewed April 03, 2017
    10.0
    Exceptional
    Zoe from Australia
    Solo traveler
    Standard Room
    Stayed 2 nights in April 2016

    Great Location and Value for Money”

    I stayed here for a long weekend recently and was pleasantly surprised - after traveling to the Gold Coast many times. The service was superb, offering free wifi, paper delivery and even late check out. The rooms were well presented with a fully stocked mini bar and snacks. The view was breathtaking. There are many newer and swankier placed popping up all over the Gold Coast now (and I have stayed in a few of them) but I will be going back to Crowne Plaza without hesitation. Great value for money!!

    Reviewed May 23, 2016
    10.0
    Exceptional
    Robert from Australia
    Couple
    Standard Room
    Stayed 2 nights in June 2015

    Such a lovely stay”

    The view from the room, the food and the staff were all excellent

    When we arrived, checkin was prompt and our room was amazing! The view was even better. The revolving restaurant was great to dine at and room service was awesome. The location was great making it was so easy to go places. It was an amazing way to spend my anniversary.

    Reviewed June 05, 2015
    12345
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    • Excellent location
    • Broadbeach
    • Florida Gardens Light Rail Station is within 0.08 km