Great location and clean”

The hotel is located in central city and very near to tourist attractions. Room is clean and child friendly. Highly recommended. Suite room is very spacious!

Exceptional”

We stayed for 5 nights and were very happy with our stay. The staff specially Natasha were very friendly and accomodating. My partner requested them to organise a small surprise for me and they did a very good job. We also got upgraded to a more spacious room free of charge. The room was very comfortable and clean while the bathroom was very well kept. They provided incredible quality bath essentials. The housekeepers had done a great job cleaning our room on a daily basis. Overall, we were very happy with our stay and will definitely come back.

Very good”

Nice breakfast & good location❤️

Perfectly located, great amenities”

We had a great stay here - it was perfectly located within walking distance to Darling Harbour and World Square with lots of food options around. We even took a walk to Circular Quay from the hotel and you'd pass by the major shopping malls as well as the cathedral. It was a great stay and staff were very friendly!

Location Location ”

Perfectly located in the city and easy access from the airport

5 stars ⭐️ Fabulous ”

Fabulous stay in this amazing hotel perfect beds perfect bathrooms wonderful staff super clean yummy breakfasts happy happy hour great location.

Exceptional”

Close to great restaurants and bars, easy parking within the building, great facilities and very nice and spacious room nicely decorated.

The worst Crowne Plaza we've stayed at”

Housekeeping unreliable Staff miscommunication constantly Overcharged and noticed after checkout, thus having to call and request refunds Great location, but the hotel experience was not great.

great business hotel opposite Sydney ICC”

A great business hotel opposite Sydney ICC. Quick stroll across the Chinese Gardens and you're at the steps going up to the exhibition halls. Mid market. Staff was very pleasant and helpful. There is a good barista at the cafe next to reception.

A Bit Disappointed”

I mistakenly booked this hotel for our anniversary. But we just decided to give it a go since it was too late to cancel anyway. We often booked accommodations for special occassions or for a weekend getaways. My first time to be dismayed! I could have spent the same amount of money with a much better hotel that knows how to looked after their guests. Other hotels usually send complimentaries, do not expect from this hotel as they do not care if you are celebrating a special occassion. Even other hotels are generous to provide guests a room upgrade and a late check out. Again, don't bother to asked as your request will be declined on the spot. Although, they provided a 20% discount on food and drinks in the hotel restaurant which we did not use as there are plenty of restaurants nearby. I know hotels are not running a charity business, but as customers we booked accommodations to relax and enjoy the perks that we do not have at home. Receptionist at the time of our check-in has no customer service at all. You can tell that she just want the process to be done with. The room was clean but a little small. The view in the room is nothing to die for. We have to shut the blinds most of the stay as across the hotel seems to be a residential property. No complimentary bottle of water even in the room which other hotels have this to welcome their guests. Poolside service was excellent though. Also, our free semi buffet breakfast was good as well. Nothing fancy with the hotmeal menu but staff are really welcoming. Unfortunately, this is our first and last time to booked this hotel.

Best in town”

Staff were so friendly and helpful. Room immaculate. Amazing facilities. Breakfast was delicious. CHOOSE CROWNE PLAZA 😁

Great Location ”

Clean room, not overly large, bed comfy etc. didn't use pool as was raining, restaurant was only open for room service dinner. breakfast a little overpriced but was fresh and included coffees

Do not book this hotel ”

It’s not in darling harbour Nothing in our room worked ,had to complain daily to get this working like the tv, phone , room keys No valet parking as it states on website Premium rooms are standard very small and not clean Very disappointed experience would never book here again, most disappointing stay for the money they charge

Very good”

We booked a city view room however did not get a view of the city rather a brick wall. Otherwise pool, location, breakfast were good.

Faultless”

Had a fantastic time.great room,very central to everything,breakfast had great choices.Only downside no view of the harbour.

Perfect location ”

In the middle of the CBD and other Sydney attractions. Close to public transport. Highly recommended as staff were so polite and accomodating.

Good value ”

Great location

Lousy view”

Less than appealing view of a brick wall. Not worth the money.

Best location ”

Easy access to Sydney’s tourist spots, very accommodating staff (totally recommend), clean room and well-maintained amenities. Would totally be back!

Excellent hotel”

Best beds ever.will be back